About Vanguard
Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

Vanguard India

Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.  

Role Overview

We are seeking a highly motivated Business Continuity & Enterprise Incident Management professional to support and enhance enterprise resilience across workforce, workspace, cyber, digital, supplier, and financial domains.

The successful candidate will serve as a critical liaison between business units, response partners, and leadership teams to ensure effective incident management, business recovery, continuity planning, and organizational resilience.

Key Responsibilities

Enterprise Incident Monitoring & Response

• Monitor internal intelligence sources, collaboration platforms, news outlets, threat intelligence tools, and professional forums to identify incidents that may impact business operations, employees, clients, or organizational reputation.
• Assess emerging threats and coordinate timely escalation and response activities.
• Participate in an on-call rotation to support incident monitoring, escalation, activation, and coordination activities outside standard business hours, including weekends and holidays.
• Support enterprise incident management processes and ensure rapid coordination during critical events.

Business Continuity & Resilience Management

• Support the development, maintenance, and ongoing enhancement of Business Continuity Plans (BCPs), response plans, and recovery strategies.
• Conduct and facilitate Business Impact Analyses (BIA) to identify critical business functions, dependencies, and recovery requirements.
• Evaluate operational risks and potential disruption scenarios, providing recommendations to strengthen organizational resilience.
• Consult with stakeholders on continuity planning methodologies, standards, and best practices.

Crisis Management & Recovery Coordination

• Serve as a primary point of coordination across business units, regional teams, and external response partners during incidents and recovery efforts.
• Facilitate situational awareness, information sharing, response alignment, and recovery activities across multiple stakeholder groups.
• Support emergency management, disaster preparedness, communications, and crisis response initiatives.

Exercise Management & Readiness Testing

• Lead and coordinate enterprise exercises, tabletop simulations, and executive-level crisis management drills.
• Partner with subject matter experts across divisions and regions to design, execute, and evaluate resilience exercises.
• Develop exercise scenarios that improve preparedness, decision-making, and organizational response capabilities.
• Measure exercise outcomes and drive continuous improvement initiatives.

Governance, Compliance & Reporting

• Facilitate Post-Incident Reviews (PIRs) and After-Action Reports (AARs) following significant incidents and exercises.
• Track and report on continuity program compliance, readiness metrics, exercise outcomes, and remediation activities.
• Support audit, regulatory, and governance activities related to business continuity and organizational resilience.
• Maintain continuity documentation, procedures, standards, and operational playbooks.

Communication & Stakeholder Engagement

• Develop executive-level communications, incident updates, checkpoint summaries, situation reports, and recovery status reports.
• Draft emergency notification messages and enterprise-wide communications during incidents.
• Deliver stakeholder training, awareness sessions, and knowledge-sharing initiatives related to business continuity and incident management.
• Foster strong partnerships across business, technology, operational, and risk management functions.

Continuous Improvement

• Support ongoing enhancement of enterprise incident response processes, tools, standards, and resilience capabilities.
• Identify opportunities to improve operational efficiency, effectiveness, and organizational preparedness.
• Contribute to special projects and strategic initiatives within the Global Business Continuity Management function.

Required Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• 5+ years of professional experience in Business Continuity, Disaster Recovery, Crisis Management, Incident Management, Operational Resilience, Risk Management, or related disciplines.
• Minimum 3+ years of hands-on experience supporting business contingency planning, disaster recovery, incident response, or crisis management programs.
• Strong understanding of Business Continuity Lifecycle Management, Business Impact Analysis, Risk Assessment, and Recovery Planning.
• Experience coordinating cross-functional response activities during operational disruptions and critical incidents.
• Excellent written and verbal communication skills with the ability to communicate effectively with senior leadership and executive stakeholders.
• Ability to work in a fast-paced, high-pressure environment and manage multiple priorities simultaneously.
• Willingness to participate in a 24x7 on-call rotation and support enterprise incident response requirements.

Preferred Qualifications

• Master's degree in Business, Risk Management, Emergency Management, Information Security, or a related discipline.
• Progress toward or possession of professional certifications such as: Certified Business Continuity Professional (CBCP) Master Business Continuity Professional (MBCP) Associate Business Continuity Professional (ACBP) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP)
• Experience working in highly regulated, global enterprise environments.
• Familiarity with emergency notification systems, continuity planning tools, and incident management platforms.
• Experience with audit, regulatory, and compliance engagements related to business continuity and operational resilience.

Location

This role is based in Hyderabad, Telangana at Vanguard India. Only qualified external applicants will be considered.

Our mission

Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to you 

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life: 

Financial wellness 
We're committed to enabling your financial success and provide competitive offers and programs. 

Physical wellness 
We're committed to providing benefits that support your physical health and wellness. 

Personal wellness 
We're committed to providing resources that help support the full scope of your life. 

How we work

Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.