This position executes the central bakery program to meet the expectations of our guests by supervising, training, and coaching the bakery team to successfully complete all assigned tasks. The Bakery Supervisor oversees the production process of all baked goods and pastry items, coordinates menu scheduling, creates and designs product offerings, and ensures compliance with sanitation standards and production specifications. This role directs and instructs staff on various production steps, assigns duties based on skill set, and develops team members to ensure consistent quality and presentation. This is an essential staff position in Hospitality Services and is necessary for food production/service operations through weather or other emergency conditions.

This position also supports other main kitchen departments if workload allows.

Duties/Responsibilities

Production Management and Menu Coordination (45%)

• Completes and oversees the production process of items prepared by bakers and assigned student staff, including decorative finishing, plating, proper portioning, garnishing, and establishing presentation/display.
• Coordinates production of baked goods and pastry items to ensure menu availability as programmed.
• Creates and designs product offerings and menu schedules.
• Coordinates the bakery menu to properly balance workload, customer needs, theme event menus, and expectations of the Executive Chef.
• Ensures menu items are produced to specification and meet quality standards.
• Collaborates with team for all special events.

Supervision, Training, and Staff Development (30%)

• Supervises, trains, and coaches the bakery team to successfully complete and execute all assigned tasks.
• Directs and instructs staff on the various steps within the production process; assigns duties based on skill set and ensures compliance with expectations.
• Trains and develops the skill set of bakers and assigned student staff to ensure compliance with specifications and expectations of the Bakery Supervisor.
• Coaches and counsels performance of team members; reports on challenges and opportunities to the Executive Chef.
• Fosters a collaborative and productive work environment.

Sanitation, Safety, and Operational Support (25%)

• Ensures sanitation levels are appropriate throughout the bakery production areas.
• Directs staff to areas of concern and resolves issues regarding production timing, sanitation, and assignments as necessary. 
• Maintains safety standards and ensures all staff follow proper food handling procedures. 
• Ensures appropriate use of personal protective equipment (PPE) by all team members. 
• Performs other duties as assigned.

Requirements

Minimum Acceptable Education & Experience:

• Two years of baking experience with supervisory experience.

Knowledge, Skills & Abilities:

• Experience in finishing and decoration of bakery goods, such as cake decorating and retail display. 
• Knowledge of food service techniques, sanitation, and safety practices. 
• Ability to multi-task and self-prioritize in a fast-paced production environment. 
• Strong leadership, coaching, and team development skills. 
• Guest service passion and the ability to work effectively with diverse teams. 
• Effective communication and problem-solving abilities.

Other Requirements:

• Must be able to physically meet the demands of the position, including lifting, bending, twisting, pulling, and pushing loads up to 50 lbs. 
• Must have sufficient physical dexterity to perform duties and responsibilities of this job. 
• Must be able to work a flexible schedule, including nights and weekends. 
• Must be able to wear and use appropriate personal protective equipment (PPE) as necessary. 
• This is an essential staff position and requires reporting to work during weather or other emergency conditions.

Applicant Instructions: 

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents)

• Resume/CV
• Cover Letter

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Compensation Pay Range:

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

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