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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The AVP, Business Operations for the BWI Techniology Team will act as Chief Operating Officer to the segment CIO. 

Depth and Scope 

• Strategy & Planning Services: Orchestration of weekly/monthly/quarterly routines, creation of yearly objectives and operating targets. Develop an organization of trusted advisors embedded in the LOB.  Ensure appropriate and consistent collaboration across all GTS and business functions, S&P activities in support of the SLT execution of objectives & goals.  Build and standardize routines and processes that support speed, simplicity and agility in decision making and in taking action. Oversee transformation program activities; establishing standards & guidelines for funding, metrics tracking, implement and communicate the target operating model, governance framework and competency requirements in collaboration with  partners.  

• Data, Analytics & Reporting Services: Lead alignment to GTS processes, with associated  metrics to align strategy to objectives & deliverables. Deliver Business specific metrics and reporting which enable actionable decision support.  
• Resource Management and Forecasting-  Partner with HR to create and maintain a strategic resource management model;  building strategies to optimize growth while at the same time delivering on target resource mix, and transition work to reflect a sustainable full time resource complement. In addition providing key resourcing metrics like utilization and capacity through Clarity resource governance.
• Leadership: Coach, guide and influence senior leaders on strategy and planning, tools and techniques and operational implications to drive out efficiencies including talent and diversity goals.
• TS Partners: Foster a '1-team' approach through collaboration across Business Operations, GTS teams and other support functions within the segment i.e.  Communications & HR 
• Client Interface: Ensure  managers are operating in a mission critical role and have a firm pulse on accountabilities coming to and from their leader(s).  

• Financial Governance: Partner with Finance to ensure integrity in financial reporting, planning and forecasting, and achieve annual savings targets. 
• Workforce & Real Estate Management: Liaise with Technology Real Estate Senior Manager to create a sustainable location strategy. 

• Technology Partners: collaboration with other support functions across GTS including, Delivery, Strategy, Business Management, and Enterprise Change Management 

Skills, Education & Experience: 

• Bachelor's degree or equivalent work experience  

• Finance, accounting experience are an asset   

• 10+ years of related experience  

• 5+ years of people management experience  

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):