Summary

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As an Automation Infrastructure Engineer on our Business Technology (BizTech) Operations team, you will design, automate, and maintain critical cloud and infrastructure systems. You will drive operational excellence by leveraging AI tools, modern infrastructure-as-code, and native cloud technologies to build scalable, resilient platforms that support Guidewire's global business operations.

Job Description

Key Responsibilities

• Work with other Infra engineers as part of the Ops team in BizTech.
• Work on active Infra/DevSecOps support and projects.
• Maintain cross-platform system security across Linux and Windows environments through regular vulnerability remediation and automated patching.
• Work as part of a scrum team in a 2-week sprint model.
• Drive end-to-end automation using AI tools, Ansible, Terraform, and native AWS automation. services.
• Integrate and maintain various operational solutions, including DataDog, PagerDuty, Slack, and Glean.
• Provision and automate tool deployments leveraging the AWS framework.
• Other ad-hoc tasks related to our wider Infra team’s needs.
• Participate in an on-call rotation to support critical service availability and incident response.

Technical Skills & Experience:

• Bachelor’s or Master’s degree in computer science, information systems or related field, or equivalent work experience
• Strong foundational knowledge of AWS cloud platform, cloud networking, and Linux/Windows system administration.
• Hands-on experience with automation and scripting languages such as Python, Go, or PowerShell.
• Familiarity with APIs, web services, and integration standards (REST, SOAP, JSON, OAuth)
• Solid experience with CI/CD platforms and pipeline automation (Jenkins, GitHub Actions, GitLab CI).

Professional & Soft Skills:

• Apply an Agile, systematic problem-solving approach to all challenges.
• Exhibit strong interpersonal skills, a sense of ownership, and personal drive.
• Demonstrate a proven ability to embrace and apply AI/ML concepts to the role for driving innovation, productivity, and continuous improvement.
• Show an ability to rapidly absorb new technologies and thrive in a fast-paced environment.
• Maintain strong communication and teamwork skills in an Agile environment.
• Work effectively both independently and collaboratively within a team-oriented setting.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.