Associate Director, Quality Assurance

Shape the Future of Quality Engineering at IQVIA

At IQVIA, quality is more than a function, it's a competitive advantage. As we continue to expand our technology and digital capabilities, we are investing in modern Quality Engineering practices that accelerate innovation, strengthen customer trust, and enable exceptional product experiences.

We are seeking an accomplished Associate Director, Quality Assurance to lead and evolve our Quality Engineering organization. This highly visible leadership role will define enterprise quality strategy, advance automation and AI-enabled testing capabilities, and build the teams, processes, and standards that drive quality at scale.

Partnering closely with Engineering, Product, DevOps, Security, and Executive Leadership, you will play a key role in shaping how quality is delivered across the organization while influencing the future of software delivery at IQVIA.

Key Responsibilities

Quality Strategy & Engineering Excellence

• Define and execute the enterprise Quality Engineering vision, strategy, and roadmap.
• Establish scalable quality standards, governance frameworks, KPIs, and best practices.
• Champion a quality-first culture across the software development lifecycle.
• Drive continuous improvement initiatives that enhance product quality, reliability, and delivery performance.

Quality Transformation & Innovation

• Lead the adoption of automation, AI-enabled testing, intelligent quality analytics, and observability practices.
• Evaluate and implement modern testing frameworks, methodologies, and technologies.
• Identify opportunities to leverage AI and Machine Learning to improve testing effectiveness, quality outcomes, and engineering productivity.

Organizational Leadership

• Build, mentor, and develop high-performing QA leaders, managers, and engineering teams.
• Foster a culture of accountability, collaboration, innovation, and continuous learning.
• Support talent development, succession planning, workforce planning, and organizational growth.
• Lead distributed teams and drive alignment across functions and geographies.

Business Partnership & Delivery Excellence

• Partner with Engineering, Product, Security, DevOps, and Operations leaders to embed quality throughout the delivery lifecycle.
• Utilize quality insights and metrics to improve decision-making, reduce risk, and enhance customer experience.
• Communicate quality strategy, performance, opportunities, and risks to senior leadership and executive stakeholders.
• Align quality initiatives with broader organizational objectives and business priorities.

Qualifications

Required

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
• 10+ years of progressive experience in Software Quality Assurance, Quality Engineering, or Software Testing.
• 5+ years of leadership experience managing managers, teams, and enterprise-scale quality programs.
• Proven success building, scaling, and transforming Quality Engineering organizations.
• Strong understanding of Agile, DevOps, CI/CD, test automation, and modern software delivery practices.
• Experience establishing quality metrics, governance frameworks, and continuous improvement programs.
• Exceptional leadership, communication, and stakeholder management skills.

Preferred

• Experience implementing AI-enabled testing, Generative AI, or Machine Learning solutions within Quality Engineering.
• Experience supporting on-premises and cloud-native platforms.
• Knowledge of performance, security, reliability, and observability practices.
• Experience leading globally distributed engineering teams.

Why IQVIA

Join a global organization where technology, innovation, and healthcare come together to make a meaningful impact. You'll have the opportunity to lead transformation at scale, work alongside exceptional talent, and help shape the future of Quality Engineering while advancing solutions that improve health outcomes worldwide.

If you're passionate about building high-performing teams, advancing AI-driven quality practices, and driving meaningful change across a global technology organization, we'd love to hear from you.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.