Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Supports the business in identifying and implementing optimal technical solutions that integrate seamlessly with existing systems. Responsibilities include preparing work plans for system upgrades and enhancements, configuring and maintaining technical environments, and evaluating workflows to assess feasibility and resolve operational issues. Develops clear specifications and documentation, plans and executes comprehensive test scenarios, and assists in establishing technology standards. Additional duties include supporting resource estimation, ensuring timely completion of tasks, and promptly communicating any variances to management.

Job Duties

• Supports the business in identifying optimal technical solutions for issues and processes, ensuring seamless integration with other business and technology systems.
• Prepares business work plans to support analysis and the testing of system upgrades, modifications, and enhancements.
• Provides support for configuring, implementing, and maintaining technical requirements across development, staging, and production environments.
• Evaluates work processes, assesses the feasibility of small to medium project requests, and resolves operational issues.
• Develops clear, concise specifications and accompanying documentation as assigned or as needed
• Plans, develops, and executes comprehensive test scenarios to ensure thorough validation.
• Assists in developing technology standards
• Assist in estimating resources required for task completion
• Completes assigned tasks by the due date or documents any variances

Minimum Qualifications

• High School Diploma/GED
• 1 year EHR application build, implementation and support experience and
• 4 years Progressive experience in information services or combination of information Services and direct Health Care experience
• Small to medium -scale implementation/upgrades
• Test Plan development
• Information Technology Experience and/or Healthcare Operations Experience
• Project Management of Large Initiatives
• Implementation/Upgrade Support
• Applications Planning, Development and Implementation
• Technical Collaboration (e.g. Interfaces, Hardware and Reporting)
• EPIC Certification - Epic Systems Upon Hire

Preferred Qualifications

• Bachelor’s Degree Computer Science, Healthcare or related field
• Master’s Degree Computer Science or Healthcare
• 2 years of direct applications build on current software version or
• 3 years progressive experience in Information Services or combination of Information Services and direct Health Care experience

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

Lehigh Valley Hospital- Cedar Crest

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

M-F: 8am- 4:30p

Department:

1004-09590 Community Connect Initiatives - CC