Join a high-visibility product team delivering innovative Dynamic Fulfillment solutions for leading retail organizations. As a key liaison between clients and cross-functional teams, you will partner with Product, Engineering, Account Management, and Delivery to drive product strategy, roadmap execution, API integrations, and successful client implementations. This role offers the opportunity to directly influence product evolution, optimize customer outcomes, and ensure seamless delivery of business-critical solutions in a fast-paced, customer-centric environment.

 Why Join our Team?

• Influence high-profile retail clients and strategic initiatives.
• Work with a growing platform launched in 2020 and help shape its future direction.
• Collaborate with modern, AI-enabled products and delivery practices.
• Gain visibility across product, engineering, client delivery, and account management organizations.

What will be my duties and responsibilities in this job?

• Own and prioritize the product backlog, roadmap delivery, and implementation activities.
• Lead client-facing discussions, manage expectations, and drive successful delivery outcomes.
• Coordinate with engineering, account management, vendors, and cross-functional stakeholders.
• Support urgent production issues and ensure timely resolution of client-impacting concerns.
• Guide API integration planning and execution for new and existing clients.
• Translate business and client needs into user stories, requirements, and actionable priorities.
• Influence prioritization decisions using business value, contractual commitments, and customer impact.
• Drive adoption of approved AI-enabled tools to improve delivery efficiency and decision making.

What are the requirements needed for this position?

• Bachelor's degree or equivalent professional experience.
• A minimum of 5 years of experience in Product Management, Product Ownership, Agile Product Ownership, Implementation Management, Service Delivery, or related roles.
• Strong client stakeholder management and communication skills.
• Experience leading cross-functional initiatives within a matrix organization.
• Knowledge of APIs, system integrations, and implementation planning.
• Ability to prioritize competing demands and perform under aggressive timelines.
• Strong analytical, problem-solving, and accountability mindset.

What other skills/experience would be helpful to have?

• Agile, Product Owner, or Product Management certifications.
• Experience in logistics, fulfillment, retail technology, insurance technology, or digital platforms.
• Experience using tools such as Jira, Azure DevOps, Aha!, or similar backlog management platforms.
• Experience supporting client implementations and managing escalations.
• Demonstrated use of AI tools to improve product delivery processes.

Location & Travel

• Expected collaboration during Eastern Time business hours.
• Travel up to 10% annually.

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Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.