Admissions Assistant - Key Responsibilities 

• Manage leads and convert enquiries into enrolments to maximise student numbers. 

• Support lead generation and increase school awareness through school events and local community partnerships. 

• Take an active role in the day-to-day admissions operations of the school. 

• Respond to all new enquiries within one working day, answer questions, and arrange admissions meetings with the Principal or Head of School. 

• Liaise with families throughout the admissions process, ensuring timely follow-up and effective management of enquiries. 

• Follow up after admissions meetings and coordinate with the Registrar and Finance teams to ensure a smooth transition from offer to enrolment. 

• Conduct parent tours and support admissions meetings as required. 

• Manage and maintain the admissions appointment calendar, including follow-up on missed appointments. 

• Ensure reception and welcome areas are prepared and provide a positive experience for prospective families. 

• Coordinate and manage the admissions event calendar with School Leaders, including recruitment events and open days. 

• Promote admissions events in collaboration with the Marketing team to maximise student recruitment. 

• Maintain and update parent enquiry databases and admissions records. 

• Participate in regular Admissions and Marketing meetings and share updates with School Leaders and ISP stakeholders. 

• Contribute to the wider life and activities of the school community. 

• Provide reception cover when required and support general school administration. 

• Prepare and contribute to weekly KPI, capacity, enrolment, and admissions pipeline reports. 

• Analyse admissions data and provide recommendations to improve recruitment performance. 

• Serve as the primary point of contact for new enquiries received through multiple channels. 

• Organise admissions meetings, open days, and recruitment events while delivering exceptional customer service throughout the enrolment journey. 

• Review and update admissions documents, communication templates, parent communication platforms, and marketing materials to ensure accuracy and best practice. 

• Work closely with parent-facing administrative teams to ensure excellent first impressions and a positive visitor experience. 

• Provide ongoing support and communication to newly enrolled families, ensuring a high standard of after-sales care. 

Skills, Qualifications and Experience 

Competencies 

• Ability to promote the school effectively to prospective families and support enrolment conversion. 

• Warm, friendly, and approachable personality. 

• Highly organised with strong attention to detail. 

• Knowledge of relevant regulations, policies, and procedures. 

• Ability to manage multiple priorities and work within strict deadlines. 

• Proven ability to work independently and collaboratively with colleagues at all levels. 

• Strong data coordination, analysis, and reporting skills. 

• Skilled in the use of student registration and management systems. 

• Excellent interpersonal skills, demonstrating tact, patience, and professionalism when dealing with stakeholders. 

• Strong knowledge of ADEK requirements and eSIS filing processes. 

• Positive attitude and enthusiasm for working with students, families, and colleagues. 

• Calm and empathetic approach with an understanding of young people. 

• Proficient in Microsoft Office applications. 

• Ability to maintain accurate records and documentation. 

• Experience preparing records, reports, and correspondence using spreadsheets and databases. 

• Strong computer literacy skills. 

• Excellent customer service and relationship management skills. 

• Willingness to contribute positively as part of the school community. 

• Strong sense of professionalism and integrity. 

• Commitment to safeguarding and promoting the welfare of children. 

• Excellent verbal and written communication skills in English. 

• Collaborative team player with strong interpersonal skills. 

• Effective behaviour management skills.