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Position Summary

MAJOR DUTIES

• Answers telephone and greets visitors; provides program information and assistance; refers to appropriate personnel; takes messages, and makes appointments.

• Processes Off-Campus Clinical Instruction (OCCI) applications and Student Clinical Experience Agreements.

• Enters student information, OCCI information, correspondence, semester grades, and course registrations into the VTDLP Access database.

• Answers questions from students regarding program information, OCCI paperwork, registration, etc.

• Provides program information and reply to inquires via email.

• Maintains assigned office hours.

• Maintain office supply inventory; makes purchases as needed.

• Sort and distributes incoming mail.

• Enter VETT Courses into Colleague each year/semester.

• Add VETT Course Instructors and Adjuncts as needed each semester.

• Maintain Vet Tech website, review forms and information for ADA compliance before adding to the website and update website as needed.

• Process book orders each semester.

• Perform related duties as needed.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of modern office practices and procedures.

• Knowledge of college and department policies and procedures.

• Knowledge of computers and job-related software programs including Colleague and Microsoft Office (Word, Outlook, Excel, and Access).

• Skill in prioritizing and organizing work.

• Skill in the use of such office equipment as a computer, scanner, and fax machine, and copier.

• Skill in oral and written communication.

SUPERVISORY CONTROLS

The Dean or Program Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES

Guidelines include college and department policies and procedures.These guidelines are generally clear and specific, but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of related administrative duties. Frequent interruptions contribute to the complexity of the position.

• The purpose of this position is to provide administrative support for the operations of an assigned the program. Successful performance contributes to the efficiency and effectiveness of those operations.

CONTACTS

• Contacts are typically with co-workers, other college employees, students, and the general public.

• Contacts are typically to give or exchange information, and provide services and resources.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed on a computer while sitting at a desk or table. The employee occasionally lifts light objects.

• The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None

MINIMUM QUALIFICATIONS

• Knowledge and level of competency commonly associated with completion of specialized training in the field, in addition to basic skills typically associated with a high school education.

• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

The following REQUIRED documents must be submitted with application in order to be considered. Upload all required documents under the Application Questions 2 section for "Additional Documents Required".

• Cover Letter (Required)

• Curriculum Vitae (CV) or Resume (Required)

• List of 3 Supervisor References. (Required)

• Letters of Recommendation (Optional)

This position will remain open until filled with the first review of applications occurring on Monday, September 28, 2026.

EEO STATEMENT: San Juan College is dedicated to providing equal employment and educational opportunities without regard to race, color, religion, sex, national origin, disability, age, genetic, veteran's status, or on the basis of any other category protected under federal, state and local laws.