Process & Operations Management

• Manage end-to-end US/UK P2P operations, including invoice receipt, coding, 2-way/3-way matching, approvals, payment processing, and vendor reconciliations.
• Ensure invoice processing Turnaround Time (TAT) and SLAs are consistently met.
• Monitor daily workflows, backlogs, and month-end closing activities for AP.
• Ensure compliance with company policies, internal controls, and statutory requirements (US/UK).

Team Leadership

• Lead, mentor, and supervise a team of 5–6 AP resources; allocate work and manage workload.
• Define, track, and review KPIs for AP staff (accuracy, productivity, TAT, error rates, etc.) and conduct regular performance reviews.
• Plan and deliver training for existing and new team members, including onboarding.

Process Excellence & Documentation

• Develop, implement, and maintain SOPs and process documentation for all AP processes.
• Identify process gaps and drive continuous improvement and automation opportunities.

Stakeholder & Escalation Management

• Interact with internal stakeholders (procurement, business teams, treasury, auditors) and external vendors.
• Manage and resolve escalations related to invoices, payments, and vendor queries in a timely manner.
• Provide regular MIS, dashboards, and status reports to management.

Systems & Reporting

• Work extensively on SAP for AP transactions, reporting, and reconciliations.
• Support internal and external audits by providing documentation and explanations.

Requirements

Education: CA / M.Com / MBA (Finance)

Experience: 8–10 years in Accounts Payable

Must-Have Skills

• Hands-on experience with SAP (mandatory)
• Strong knowledge of US/UK P2P processes
• Proven experience managing a team of 5–6 AP resources
• Experience in drafting SOPs and defining KPIs
• Track record of meeting invoice-processing TAT and SLAs