ABOUT THE ROLE:

We’re seeking an experienced Security Supervisor to join xAI’s Corporate Security team based in Austin, Texas. In this hands-on supporting role, you will assist the Security Manager in designing, implementing, and managing comprehensive physical security programs to protect our people, facilities, and assets in a dynamic and sometimes high-threat environment.

You will collaborate with global and local teams to deliver effective, cost-efficient physical security solutions that support business operations while upholding the highest standards of safety and operational excellence. Strong project management skills will be essential to successfully plan, execute, and track security initiatives from concept through completion.

You will also oversee the daily management of the onsite security team to keep facilities and employees safe, secure, and operational. In the absence of the Security Manager, handle administrative duties and attend meetings as needed. Facilitate the duties of security officers and ensure security requirements are being met. Work with vendors and internal staff to ensure all security equipment is operational.

RESPONSIBILITIES:

Reporting to the site Security Manager, this position requires a high degree of diplomacy, flexibility, and adaptability

• At the direction of the Security Manager, oversee security programs, protocols and policies; ensuring the safety and welfare of employees on site
• Supervise and mentor security personnel, including the development and delivery of performance reviews; identifying and recommending training programs as necessary
• Technical in-depth knowledge of IP-based physical security systems such as access control, intrusion detection, cameras, and other electronic measures
• Analyze situations, make quick decisions, and formulate action plans
• Identify opportunities and risks, dive deep, and work with internal and external teams to implement solutions
• Adapt procedures and practices to maintain an appropriate security posture in a high-profile, fast-paced industrial environment
• Communicate effectively with senior management and leaders across the organization to determine security priorities and direction

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 6+ years of combined experience in one or more of the following disciplines:
  • US military, sworn law enforcement, overseas contracting, corporate security
  • 4+ years of experience in security officer/military/law enforcement experience
  • 1+ years of experience on the SpaceX Physical Security team
  • 3+ years of experience in a leadership or supervisory role

PREFERRED SKILLS AND EXPERIENCE:

• 3+ years of experience in a supervisory role
• Bachelor’s degree in a related field or a combination of relevant professional experience, education and training
• Public safety and emergency experience, such as First Aid / CPR training
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Basic knowledge of and experience with various security system electronics
• Strong oral and written communication skills are critical, as well as the ability to think clearly, problem solve, scope process requirements, and prioritize tasks

ADDITIONAL REQUIREMENTS:

• Availability to work any schedule needed, to include: overtime, nights, weekends and rotating
• Position is subject to pre-employment enhanced screening, including a background check, psychological test, bi-annual physical fitness test, and a drug and alcohol test
• Able to wear approximately 20-30lbs of gear throughout a 12-hour shift; ability to lift or carry 40-50lbs of equipment or gear unassisted
• Ability and willingness to occasionally stand in a static position for extended periods and effectively execute duties in extreme outdoor environments – heat, cold, rain
• Willingness to travel up to 15% of time in support of xAI Security requirements should the need arise
• Valid driver’s license
• Possess or be eligible for a valid state security officer license
• Ability to pass Air Force and NASA background checks for installation access as directed
• Eligible for a US Government security clearance. With an active clearance, candidates will be subject to pre-employment screening including background check and drug/alcohol test as well as random drug and alcohol testing during employment.
• Possess or be eligible for a valid state security officer license and Level III Commissioned Security Officer license

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. 

ABOUT THE ROLE:

As a Fiber Documentation Engineer, you will be responsible for designing, documenting, and optimizing fiber optic networks to support xAI’s high-performance infrastructure. This is a field-intensive role requiring approximately 50% travel. You will conduct site surveys, produce detailed OSP/ISP designs, manage cross-connects, perform basic fiber testing, and ensure accurate records in our tools. You thrive in dynamic environments, pay close attention to detail, and are comfortable working outdoors and in data center or telecom facilities.

RESPONSIBILITIES:

• Document and design fiber networks using IQGeo Network Manager and CAD, including route modeling, data import, and report generation.
• Conduct site surveys and produce detailed OSP (aerial/underground) and ISP (building entry/riser) connectivity designs in GIS and/or CAD.
• Survey, document, and install/run jumpers for new and existing fiber cross-connects; maintain accurate records in IQGeo and CAD.
• Perform basic fiber testing with VFL (fault location) and OPM (power/loss measurement); clean connectors and inspect end-faces. Apply basic OTDR skills and interpret fiber trace reports.
• Collaborate with teams to install and maintain OXC jumpers in a clean and orderly manner.
• Collaborate with teams on projects, permitting, and QA; ensure compliance with industry standards.
• Work with OSP and Construction teams to create, submit, and/or monitor permits. 

BASIC QUALIFICATIONS:

• 5+ years of hands-on experience in fiber optic network design, surveying, testing, and OSP/ISP deployments (experience may substitute for formal education).
• Proficiency with IQGeo Network Manager and CAD or similar geospatial design tools.
• Experience with fiber testing equipment (VFL, OPM) and cross-connect/jumper installations.
• Valid driver’s license and physical capability for field work, including walking varied terrain, ladder use, and cable handling.
• Ability to travel ~50% (including overnights).

PREFERRED SKILLS AND EXPERIENCE:

• Relevant certifications such as CFOT or Fiber Optic Technician.
• Strong knowledge of fiber optic standards, connector cleaning/inspection, and jumper/cross-connect routing.
• Experience with NetBox (or similar DCIM/IPAM tools) is a plus. 
• Experience collaborating on permitting processes and QA in telecom or data center environments.
• Excellent analytical, documentation, and problem-solving skills.
• Laser safety awareness and commitment to safe work practices.
• Ability to work effectively in a fast-paced, hands-on environment with strong attention to detail.

ABOUT THE ROLE:

The role of the Hospitality Manager will be to provide the direction and management of the organization’s food and customer service activities. You will help develop and implement effective customer service strategies and training programs across a 24/7 multi-outlet operation. The duties of the Hospitality Manager will include but are not limited to: coordinating service operations for site meals across multiple concepts ranging from high volume food hall to quick service, full service restaurants and catering. Additionally, the position will be responsible for monitoring and motivating staff, ensuring excellent customer service, engaging with customers, cross site communication, hiring and developing talent, ensuring team is current with all mandatory company trainings, scheduling and payroll, interviewing, hiring and onboarding of new staff, setting and upholding customer service principles. The Hospitality Manager will support the mission by providing a foundation for excellent customer service, operational excellence and quality food options that boost morale and productivity within xAI.  

RESPONSIBILITIES:

• Oversee menu accuracy in multiple service formats
• Site expert on point of sale system from implementation to daily upkeep and functionality
• Set and enforces standards for hospitality operations
• Monitor quality and consistency of food products in all service locations
• Maintaining clean and safe work stations throughout operation
• Trains staff on customer service, allergen and nutritional awareness
• Enforces proper food safety practices with staff and leads
• Coordinates and enhances time management for team
• Develop and execute financial plan Hospitality operation
• Creation and maintenance of in person and online training materials
• Performance management for hospitality staff
• Develop and execute food service plans for site needs including new builds and launch operations
• Site communication strategies and execution
• Lead catering execution 

BASIC QUALIFICATIONS:

• Associate degree in hospitality management 
• 7+ years of leadership experience within the food service industry in a high volume multi-concept operation 

PREFERRED SKILLS AND EXPERIENCE:

• Manager level food safety certification
• Experience opening new operations and/or creating operational procedures from the ground up for high volume, multi-unit establishments
• Beverage and wine knowledge including bar management and fundamentals
• Advanced understanding of modern marketing fundamentals and tools
• Advanced knowledge of customer service and safe kitchen operations
• Experienced with Microsoft office and outlook
• Excellent communication skills both written and verbal
• Advanced knowledge of food profession principles and practices
• Excellent knowledge of Food Service systems, ordering and inventory
• Experience in corporate environment
• Proficient knowledge of human resources management
• Ability to organize work for large groups in various service formats
• Strong time management skills
• Experience with batch cooking or high volume operations
• Experience leading groups in large team settings of 10 or more staff members
• Experience working in SpaceX food service operation for 1+ years

ADDITIONAL REQUIREMENTS:

• Ability to lift up to 25 lbs. unassisted
• Ability to stand for long periods of time
• Ability to work all shifts and available for overtime and weekends

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

ABOUT THE ROLE:

• You will work on the most critical modeling challenges at any given time.
• You will get clarity on your first project before an offer.

BASIC QUALIFICATIONS:

• You believe truth-seeking AI is the most important and challenging problem.
• You are obsessed about building incredibly useful models.
• You are a power user of AI models.
• If you previously trained models used by millions of people it’s a big plus, but modeling experience is not required.
• You take pride in your work and thrive in meritocratic environments.

COMPENSATION AND BENEFITS:

$180,000 - $600,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ABOUT THE ROLE:

As the Facilities Manager, you will lead a dynamic team dedicated to maintaining and enhancing our state-of-the-art infrastructure. Your role will be pivotal in ensuring seamless operations and creating an inspiring environment that reflects our commitment to excellence. By driving efficiency, managing critical projects, and fostering a culture of continuous improvement, you will help propel our mission of connecting people across the globe and supporting the future of life beyond Earth.

RESPONSIBILITIES:

• Lead the team responsible for all facilities operations (janitorial, landscaping, mechanics, HVAC, septic, water, trash, office supplies, build-outs, and general maintenance) at the facility to ensure zero unplanned interruptions of services to employees and customers
• Improve area safety and efficiency through regular auditing and continuous improvement
• Manage third-party service providers, such as janitorial teams, to ensure services are meeting corporate standards and terms of contract
• Develop, plan, and execute site improvement projects in accordance with overall business objectives and strategy
• Manage the maintenance, repair, and installation of all facilities related infrastructure such as buildings, HVAC equipment, septic, water infrastructure, and grounds
• Oversee facilities team, HVAC, and electrical technicians, drive overall performance and effectiveness through individual coaching and development
• Prioritize tasks and projects effectively to drive department efficiency and eliminate blockers to critical path

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 4+ years of professional experience in construction or facilities maintenance
• 1+ years of leadership experience

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s degree in construction management or an engineering discipline
• 6+ years of professional experience in construction or facilities maintenance
• 2+ years of leadership experience
• Proficiency in Microsoft Office Suite
• Experience managing budgets
• Experience managing third-party vendors
• Experience negotiating contracts and comparing service costs to achieve maximum value
• Experience with asset management software
• Knowledge of building management and automated facilities monitoring systems and processes: HVAC systems, fluid plumbing systems, fire suppression systems, generators, or fuel storage systems
• High attention to detail and cleanliness standards
• Ability to work independently with little direction
• Ability to meet deadlines in a fast-paced, ever-changing environment
• Ability to anticipate needs and develop innovative solutions for continuous improvement

ADDITIONAL REQUIREMENTS:

• Must be willing to work all shifts, extended hours, and weekends, as needed
• Schedule may vary depending on site operational needs and flexibility is required regarding overtime and weekend support
• Ability to perform job duties that require standing, kneeling, crouching, twisting upper body, and lifting up to 25 lbs. unassisted
• Must be willing to work onsite, remote work not considered

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

Who We Are

At 𝕏, we are at the forefront of technology, driven by a mission to revolutionize digital interaction and create the Everything App. Our platform is a space where people can connect, share ideas, and engage in meaningful conversations. Our global operations span across continents, connecting innovators and fostering a culture of collaboration and excellence. Our IT Services team is the backbone of our operational efficiency, ensuring seamless connectivity and technical assistance for all our employees, regardless of their location.

Job Summary:

We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology operations. The ideal candidate is a problem-solver with strong technical expertise, excellent communication skills, and a commitment to delivering outstanding customer service.

Key Responsibilities:

• Provide second-line technical assistance for hardware, software, and network issues via phone, email, or in-person.
• Diagnose and resolve complex technical problems, including system crashes, network connectivity issues, and software conflicts.
• Manage and administer user accounts, permissions, and access controls in systems like Active Directory.
• Assist with the deployment, configuration, and maintenance of hardware (desktops, laptops, servers, and peripherals) and software applications.
• Monitor and maintain IT systems, including performing patch management, updates, and basic server administration.
• Document and update IT service tickets with detailed resolutions and escalate unresolved issues to Level 3 experts or specialized teams.
• Contribute to and maintain IT knowledge base articles and self-service wikis to enhance user self-sufficiency.
• Support IT projects, such as system upgrades, migrations, or new technology rollouts.
• Train and mentor Level 1 technicians, providing guidance on troubleshooting techniques and best practices.
• Ensure compliance with company IT policies, security standards, and data protection protocols.
• Provide new hire onboarding and offboarding service support

Qualifications:

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered.
• 2-4 years of experience in IT, helpdesk, or a related technical role.
• Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common enterprise software.
• Proficiency in troubleshooting network issues (TCP/IP, DNS, DHCP, VPNs) and basic server administration (Windows Server, Linux basics).
• Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., Google Workspace, Microsoft 365) is a plus.
• Excellent problem-solving, analytical, and customer service skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional, or ITIL) preferred.

Preferred Skills:

• Experience with scripting (e.g., PowerShell, Bash,Python) for automation tasks.
• Knowledge of cybersecurity best practices and tools (e.g., antivirus, endpoint protection).
• Ability to manage multiple priorities and meet deadlines under pressure.

Work Environment:

• Full-time position, onsite with occasional on-call or after-hours support.
• Collaborative team environment with opportunities for growth and professional development.

We are committed to an inclusive and diverse 𝕏. 

𝕏 is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

ABOUT THE ROLE:

We are seeking a reliable and proactive Porter to support xAI’s food service and facility operations in an entry-level role. This position involves maintaining cleanliness in dining areas, restocking supplies, and assisting with tasks as directed by the Hospitality Supervisor or Chef. The Porter will work collaboratively with food service teams (e.g., baristas, kitchen staff) to ensure a safe, sanitary, and welcoming environment for xAI employees. This role requires adaptability, attention to detail, and a commitment to supporting xAI’s mission in a fast-paced corporate setting.

RESPONSIBILITIES:

• Maintain cleanliness and sanitation in all onsite dining areas, including the café, breakrooms, and beverage stations, adhering to California food safety standards
• Assist with restocking supplies, including food, beverages, and cleaning materials, ensuring proper organization and availability
• Put food orders away accurately, rotating stock in coolers, freezers, and dry storage areas using the first-in, first-out (FIFO) method while monitoring shelf life and code dates
• Support daily, weekly, and monthly cleaning tasks, such as dishwashing, surface cleaning, and equipment maintenance, as assigned by leadership
• Coordinate job duties with food service teams to ensure efficient preparation for service opening
• Maintain a basic working knowledge of kitchen and dining equipment operation (e.g., dishwashers, coffee machines)
• Follow company safety standards, ensuring a safe environment for team members and employees
• Evaluate receiving and storage spaces to maintain a safe and secure environment
• Complete miscellaneous tasks as assigned by the Hospitality Supervisor or Chef, such as assisting with catering setup or porter duties

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 1+ year of experience in restaurant, warehouse, or customer service roles
• Valid drivers license

PREFERRED SKILLS AND EXPERIENCE:

• 2+ years of restaurant or porter experience
• Experience with inventory management or stock rotation
• Possession of or willingness to obtain a CA Food Handler Card
• Ability to work collaboratively in a team and take initiative in a fast-paced environment
• Basic understanding of food safety and sanitation practices
• Strong communication skills, both written and verbal
• Experience in a corporate or high-volume food service setting

ADDITIONAL REQUIREMENTS:

• Ability to carry large heavy items unassisted, such as packages, dishes in tubs, or trays (up to 30 lbs.)
• Ability to stand for long periods of time – up to 8–10 hours a day
• Ability to perform frequent bending, stooping, and lifting of objects
• Must have or be able to attain a CA Food Handler Card within 30 days of hire

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

ABOUT THE ROLE:

We’re looking for a strategic, hands-on Growth Marketing Manager – Lifecycle to own and optimize the full post-acquisition customer journey for xAI’s subscription products. You’ll design, build, and iterate personalized, automated programs across email, SMS, push, in-app messaging, and other channels to turn curious users into loyal, high-value Grok subscribers — driving engagement, adoption, retention, expansion, and reduced churn.

This role sits at the intersection of growth marketing, product, data, and customer success. You’ll combine behavioral insights, segmentation, experimentation, and creative storytelling to measurably increase customer lifetime value, net revenue retention, and overall subscription growth.

RESPONSIBILITIES:

• Own end-to-end lifecycle strategy and execution: map customer journeys, define key stages (onboarding, activation, habit formation, expansion, renewal, win-back), and build multi-channel automated flows
• Develop and launch high-impact campaigns and nurtures (welcome series, product education, milestone triggers, re-engagement, upsell/cross-sell, churn prevention, and subscription reactivation)
• Build and refine audience segments using behavioral, usage, and subscription data to deliver hyper-personalized experiences
• Partner closely with product, data/analytics, customer success, and engineering teams to align on triggers, messaging, and technical implementation
• Set up, monitor, and optimize experiments (A/B, multivariate) to continuously improve open rates, click-through, conversion, retention, expansion revenue, and churn metrics
• Analyze performance using SQL, Amplitude/Mixpanel, and other tools to identify drop-offs, opportunities, and ROI; report on key KPIs (activation rate, D30/D90 retention, expansion revenue, churn rate, LTV uplift, NRR)
• Collaborate on content creation (copy, creative assets) and ensure brand voice consistency across all lifecycle touchpoints
• Maintain and evolve the lifecycle marketing roadmap in line with product launches, seasonal campaigns, and business priorities
• Champion best practices in personalization, frequency management, deliverability, privacy/compliance (GDPR, CCPA), and inclusive messaging

BASIC QUALIFICATIONS:

• 4–7+ years of experience in lifecycle marketing, retention/growth marketing, CRM marketing, or customer marketing (B2C e-commerce, SaaS, fintech, or consumer tech strongly preferred)
• Proven track record owning lifecycle programs that drove measurable improvements in retention, engagement, expansion, or revenue (please share case studies or results in your application)
• Hands-on expertise with marketing automation & CRM platforms (Braze, Iterable, Customer.io, Klaviyo, or similar)
• Strong analytical skills — comfortable writing SQL for cohort analysis, funnel deep-dives, and behavioral metrics
• Experience building and testing multi-channel journeys (email + SMS + push + in-app)
• Excellent copywriting and storytelling skills — you can craft compelling, customer-centric messaging that converts
• Data-driven mindset with a bias for action and rapid iteration
• Comfortable working in ambiguous, fast-paced environments with cross-functional stakeholders

PREFERRED SKILLS AND EXPERIENCE:

• Experience with advanced segmentation and personalization using tools like Segment, mParticle, or Census
• Background in product-led growth (PLG) environments or hybrid PLG/subscription models
• Familiarity with loyalty/rewards programs, referral mechanics, or subscription optimization (pricing, billing, upgrades/downgrades)
• Exposure to AI-driven personalization or predictive churn modeling
• Knowledge of web/mobile analytics (Google Analytics 4, Amplitude, Mixpanel) and experimentation platforms (Optimizely, VWO, Eppo)

COMPENSATION AND BENEFITS:

$125,000 - $225,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

ABOUT THE ROLE:

• You will work on the most critical product or technical challenge at any given time.
• You will get clarity on your first project before an offer.

BASIC QUALIFICATIONS:

• You believe truth-seeking AI is the most important and challenging problem.
• You take pride in your work and thrive in meritocratic environments.
• You are an exceptional software engineer.

COMPENSATION AND BENEFITS:

$180,000 - $440,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.