Vonage Applications:

Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.

Why this role matters:

You'll be the quality champion for our mission-critical voice platform—working 70% on automation and 30% on creative manual testing. This is a technical, hands-on role where you'll build test frameworks, support engineers, and ensure our SIP/voice systems work flawlessly. Perfect for someone eager to grow in automation, AWS, and voice technologies.

Your key responsibilities:

Build & evolve automation (your main focus)

• Design and maintain Python/SIPssert/SIPP-based test frameworks for voice platform validation
• Create CI/CD pipelines with GitHub Actions for continuous testing
• Write automated test suites for SIP protocols, call flows, and carrier integrations
• Develop monitoring automation with AWS and Grafana to catch issues early
• Improve test infrastructure—speed, reliability, and coverage
• Participate in early system design, providing valuable input on early architectural decisions phases
• Own, triage, investigate and help with resolution and validation of production defects or early stage malfunctions during development

Test what automation can't

• Manually validate complex voice scenarios and call quality
• Run exploratory and chaos testing to find edge cases
• Analyze SIP call flows using Wireshark, VoipMonitor etc
• Perform performance testing under real-world conditions

Collaborate & support the team

• Partner with developers on test strategies and code reviews
• Investigate production issues using logs, traces, and packet captures
• Champion quality best practices and shift-left testing
• Document findings and share knowledge with the team

What you'll bring

Must-haves:

• SIP protocol knowledge (call flows, signaling)
• 3+ years QA experience (manual + automation)
• 2+ years test automation framework development
• Network troubleshooting tools (Wireshark, tcpdump, VoipMonitor)
• AWS basics and cloud platform familiarity

Nice to have (we'll help you learn!):

• Python or another programming language
• Ribbon SBC/SLB/PSX, OpenSIPs, or SIPp platforms
• Docker, Grafana, GitHub Actions
• RTP, SRTP, VOIP protocols
• MySQL, DevOps tools (Ansible, Terraform)

You're a great fit if you:

• Love building automation and improving test frameworks
• Are curious about voice/network technologies
• Think creatively about testing challenges
• Enjoy collaborating with engineers
• Have an improvement mindset and eagerness to learn

How you’ll benefit:

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including Discretionary Unlimited Time off, Medical, Dental & Vision Insurance and 401(k) + more.

Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

#LI#LI-KF1-KF1

Why this role matters:

Seeking a Tax Manager to support global income tax accounting processes and US federal income tax compliance as part of the global income tax team. This position is based in our Holmdel, NJ office or may be performed remotely (US-based) and will report to the Vice President of Tax. This position will be responsible for preparing IAS 12 tax calculations and assisting with the US federal and state tax compliance. Incumbent will also interface with core Finance functions including Corporate Accounting, Legal, and Treasury across a number of US and non-US locations.

Your key responsibilities:

Tax Provision

*Preparation of the Annual IAS 12 calculation
*Preparation of the quarterly tax provisions
*Preparation of all supporting documentation such as the Effective Rate Recondition, Deferred Tax Roll forward, etc. with the assistance of international team members
*Preparation and reconciliation of the deferred tax asset calculations and income tax payable accounts analysis
*Preparation of IFRIC 23 Uncertainty over Income Tax Treatments (FIN 48 in ASC 740-10) assessment and calculations
*Liaison with the auditors as needed
*Support quarterly and annual internal and external SOX control documentation

Tax Compliance
*Manage and review US federal and state income tax compliance filings prepared by a third-party provider
* Calculate and prepare workpapers supporting book/tax differences to be reported on Schedule M-3 and provide to third party
*Gather all other supporting workpapers to be reported on federal and state income tax filings such as A&A support, FinCEN/BSA (FBAR) information, Boycott Information, etc.
*Prepare quarterly estimated tax payments and annual extension and coordinate payment execution via check, ACH, or electronic filing.
*Prepare ~65 city income tax filings using BNA software
*Cash tax forecast
*Research and respond to notices received from various jurisdictions as necessary
*Manages the overall tax compliance calendar

Tax Contingency
*Lead contact on all US federal and state income tax audits
*Managing all Information Document Requests (IDRs) issued by the IRS
*Coordinate with outside advisors as necessary Requirements

What you'll bring

*Bachelor’s Degree in Accounting.Certified Public Accountant required. Post-graduate study in Taxation preferred.

*5 to 7 years of experience with a Big 4, regional accounting firm or corporate tax department.
*Strong knowledge of income tax accounting (IFRS and ASC 740)
*In-dept understanding of US Federal and state income tax compliance.
*Ability to clearly and professionally communicate, verbally and in writing, with a wide variety of coworkers, executives, and directors.
*Ability to perform tax research and ad hoc requests
*Experience with Oracle ERP preferred and BNA tax software
*Ability to manage multiple deadlines in a fast-paced environment
*Strong analytical and problem-solving skills.

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process
  #LI-JS3

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.

Why this role matters:

We are looking for an experienced Core Voice Manager to lead a world-class team responsible for maintaining and evolving our enterprise voice infrastructure. This role involves overseeing global operations, managing on-call support rotations, and ensuring exceptional call quality and reliability across all voice platforms. This position is ideal for a professional who thrives at the intersection of voice technology, operations, and innovation.

Your key responsibilities:

• Lead and mentor a global voice operations team focused on reliability, performance, and scalability

• Manage daily operations, including incident response and on-call coordination

• Configure, maintain, and troubleshoot SBCs, policy servers, and other voice infrastructure components

• Analyze SIP signaling and call flows to identify issues and implement fixes

• Collaborate with cross-functional partners (Network, Cloud, Security, Engineering) to deliver end-to-end voice solutions

• Partner with vendors like Ribbon for advanced troubleshooting, upgrades, and platform enhancements

• Strengthen our voice systems with automation, monitoring, and proactive performance improvements

• Ensure all systems align with cloud and enterprise security best practices

What you'll bring

• 7+ years of strong technical experience (ideally managing large-scale voice operations or DevOps teams)

• 4+ years of experience managing engineering teams

• Knowledge of SIP stack, call flows, and voice troubleshooting

• Hands-on experience with SBCs and policy servers—strong preference for Ribbon platform experience

• Proven background in on-call operations and incident management

• Solid understanding of AWS cloud platform

• Familiarity with voice security practices and compliance frameworks

Experience we consider a plus:

• Experience automating voice operations or implementing CI/CD pipelines

• Familiarity with observability tools (Grafana)

How you’ll benefit:

Helping others can only be achieved with the right people and the right resources. That’s why we’ve created a workplace culture that is supportive, encouraging, respectful, diverse and progressive. We think about the future as much as we think about the present. We offer our people a competitive salary and flexibility where they need it.

• Company Bonus
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Maternity/Parental Leave
• Health Savings Account (HSA)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.

Vonage Sales Mission

At Vonage, we’re redefining how businesses communicate in today’s fast-moving digital, cloud, and real-time world. Our Sales team is high-energy, customer-focused, and relentlessly innovative - committed to delivering cutting-edge UCaaS, CCaaS, and AI-powered solutions.

As an Alliance Partner Executive, you’ll be at the forefront of our ServiceNow ecosystem strategy—expanding our footprint and influence by building and managing powerful relationships.

Why this role matters:

The ServiceNow Alliances team is a key growth engine for Vonage—driving pipeline and revenue by aligning our business with ServiceNow and its extended ecosystem. This role is perfect for someone who thrives on relationship-building, strategic partnerships, and go-to-market execution.

We’re looking for someone experienced in the ServiceNow ecosystem or with a strong background in partner management or alliances. If this sounds like you—keep reading!

Your key responsibilities:

• Drive ServiceNow Business Segment referral business
• Build, nurture, and manage relationships with ServiceNow Business teams
• Align Vonage’s sales reps with their counterparts to generate pipeline and close opportunities

Own executive alignment and sales engagement - position Vonage as ServiceNow’s top communication partner

• Plan and lead joint field events with ServiceNow (both partner-facing and customer-facing)

Collaborate cross-functionally within Vonage to maintain momentum on partner strategy and joint outcomes Coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders. Drive execution of regional go-to-market strategies with ServiceNow and other alliance partners. Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates. Represent Vonage at industry events, promoting our brand and ecosystem value. Manage technical and business escalations to maintain partner success and deal velocity. Execute against established revenue, activity, and relationship goals. Support ongoing optimization of alliance processes to enhance partner program impact.

Who you are:

• A relationship-driven professional who thrives in a partner-centric ecosystem
• Experienced in working with alliances, channel sales, or ecosystem partnerships
• Strategic and detail-oriented with a passion for joint value creation and partner enablement
• Capable of influencing cross-functional teams and engaging with executive-level stakeholders
• An excellent communicator—able to tailor messages to various audiences and formats
• Comfortable analyzing complex data and solving problems with a collaborative mindset
• Experience within the ServiceNow ecosystem is a plus

What you'll bring:

• Proven experience in Alliance Partner Management or Partner Sales 
• ServiceNow experience preferred
• Strong track record of recruiting, onboarding, and enabling partners
• Prior experience or familiarity with the ServiceNow ecosystem is a must
• Prior direct sales experience is a huge plus a desire to succeed and a “get-it-done” attitude

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process  

This role would be part of our Commission Compensation structure and overall compensation would be based on 60% Base/40% Commission split.

#LI-RV1

Vonage Sales Mission

We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.

Why this role matters:

Applies talented sales techniques and strong interpersonal and communication skills to build, maintain and deepen customer relationships across an assigned territory. Provides face-to-face customer contact with a focus on understanding and developing creative solutions to business problems. Collaboratively partners across Vonage teams to ensure a unified and holistic approach to solution development, implementation and ongoing management. Assumes shared-ownership of customer satisfaction, account retention, renewal and revenue growth. Represents the entire range of company products and services to assigned customers, working with customers through the entire planning cycle to ensure their needs and expectations are met.

 What you'll bring:

• Collaborate across sales organization to ensure timely and accurate quote provision and order processing.
• Work with engineering and technical team
• You will be selling into Enterprise companies
• You will execute on the account plan to deliver maximum revenue potential.
• Manage complete and complex sales-cycles often presenting to C-level executives the value of our cloud-based applications.
• Forecast sales activity, pipeline management and revenue achievement using Salesforce.
• Create satisfied customers. 
• Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to account management and customer success management post-implementation.

Required:

• 4+ years of quota carrying software or technology sales and account management experience
• Experience managing the sales cycle - from business champion to C-Suite level
• Industry experience is preferred
• Track record of over-achieving quota, club, awards in past position
• Experience managing and closing complex sales cycles, demonstrated ownership of all aspects of territory management managing the sales cycle from business champion to C-Suite level
• Have executed a minimum $1M+ quota
• Previous sales methodology training, Salesforce/CRM experience, and strong customer references 
• Bachelors degree preferred
• Self-motivated and driven
• Able to work collaboratively within different teams and with differing levels of seniority
• Passionate about delivering excellence  Self-starting and able to self-manage

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process

This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
#LI-MR1

Vonage Communications APIs: 

The API business unit focuses on API/CPaaS solutions which empower organizations with a customizable, omnichannel communications infrastructure, enabling them to connect with customers on their preferred channels throughout their journeys. With our easy-to-use APIs, global platform, and expert support, customers can abstract the complexity of communications and engage with customers in ongoing conversations.

Why this role matters:

This role is crucial for driving the growth and success of Vonage's API/CPaaS solutions, particularly within the Healthcare Vertical. As a Healthcare Account Executive, you will play a pivotal role in expanding existing relationships with tech-savvy customers and cultivating new ones, focusing on high-growth digital and cloud software companies. Given Vonage's position as a leader in cloud communications, your work will directly contribute to helping innovative companies integrate communications into their customer experiences, setting them apart in their respective industries.

Your key responsibilities:

• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell
• Employ a value & solution oriented sales methodology with a focus on customer engagement, authentication & end-user communication use-cases 
• Build upon the growth & adoption of our communication & network APIs in the Healthcare Vertical in the West Coast region
• Own cross functional opportunity management from Pre-Sales through to working with Customer Success
• Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts 
• Lead compelling presentations of Vonage’s CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Vonage’s value-based sales methodology
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals
• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success)

What you’ll bring:

Required:

• Experience in Healthcare technology sales, SaaS, Cloud, or API based communications, with a proven track record of success.
• Demonstrated success in prospecting, identifying new customers through cold calling, lead generation and networking.
• Strong relationship-building skills with executives across business, marketing, and technology teams.
• Located in the PST timezone to provide West Coast coverage of territory
• Experience collaborating effectively with PreSales Consultants.
• A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business.

Experience we consider a plus:

• A solution-oriented sales approach that spans the full delivery lifecycle, with a focus on consistently growing and maintaining a robust new business pipeline that meets and exceeds targets.
• Experience in video, mobile messaging/voice, cloud services, or mobile technology.
• Previous selling experience at any video based Healthcare technology company such as telehealth, mental health or remote patient monitoring (as examples) 
• Experience working closely with pre-sales teams to design innovative CPaaS solutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows.

Where you will work:

This is a remote position in the United States with preference for candidates that are located on the West Coast to ensure timezone coverage. Some travel to customers will be required.  

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process

This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-HB

Why this role matters:

We are looking for an experienced Sales Executive to join our Inside Sales team. This opportunity will drive growth by matching customers with Vonage’s business communications solutions that solve their needs. This position will work directly with companies that have an employee count up to 250 through our sourced & qualified inbound sales model. 

Your key responsibilities:

• Working collaboratively with our Sales Development team to establish healthy pipeline
• Leverage our tech stack to optimize your efficiency, logging all activities
• Create client demos/presentations, quotes/proposals for an efficient and customer centric experience
• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
• Employ solution-selling techniques to effectively guide sales process to close
• Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
• Forecast sales activity and revenue achievement while creating satisfied customers
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Keep informed of product line, competition and industry trends that may impact client business activities

What you'll bring:

Required:

• 2+ years of Account Executive (Closing) experience in a SaaS or equivalent environment
• Direct SaaS/Cloud selling experience
• Inside sales experience
• Salesforce CRM experience preferred
• BA / BS or equivalent experience

Experience we consider a plus:

• Strong Internet research skills with excellent PC literacy [G-suite]
• Ability to be detail oriented, organized, ethical, responsible, & self-motivated
• A proven track record of closed sales, client satisfaction, & team work
• Strong verbal skills with consultative professional business acumen
• Demonstrated excellence in presentations skills with ability to build relevant, strategic messaging
• Presence and proficiency in social media such as LinkedIn preferred
• Strong collaboration and relational skills

How you’ll benefit:

• Strong Commission Structure
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process
  
  This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split. Ranges below are based on the base salary.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
#LI-RV1

Vonage Applications: 

Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.

Why this role matters:

We are looking for a Pricing Analyst, based in US who will take ownership of the commercial strategy and price definition of our Existing Apps Products. This role will be responsible for defining a competitive pricing strategy and discount policy, working closely with Product Managers, Product Marketing and Sales teams. It requires a constant review of the competitive landscape and industry trends.. Close collaboration with Deal Desk is needed to structure complex deals and analyse performance trends. 

Your key responsibilities: 

You will take ownership of the Default Pricing and Pre-approved Pricing frameworks

• Provide analysis around trends in customer requests and pricing. Take action on trends revealed, driving changes in pricing and costs
• Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk & Pricing team
• Collaborate with Sales and Product teams to improve product performance and operational efficiency
• Define and manage projects to deliver further operational efficiencies
• Support the Product team to define, develop and implement the Pricing Strategy of new products. 

What you’ll bring:

• Bachelor’s degree required; Business, Economics, Math or Engineering undergrad majors preferred
• 2-5 years of experience in a rapidly changing, deadline-based position involving daily interaction with multiple levels of management and peers
• Pricing Analyst experience preferred
• Strong analytical skills
• Excellent communication skills
• Problem-solving skills 
• Excellent Excel and data manipulation skills 

Desired Characteristics

• You are a self-starter, initiator
• Customer-focused.  Always thinks first about the needs of his/her internal customers.
• You are delivery-focused
• You are curious and informed - stay on top of the latest in product, pricing, and industry news
• You are structured in your approach
• You are not afraid to challenge authority to get things done
• You put the company objectives ahead of your own
• Comfortable in a fast-paced, global & multicultural environment

How You'll benefit:

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including Discretionary time off, Medical, Dental & Vision Insurance and 401(k).

Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.

#LI-RV1

Business Transformation Consultant

We are committed to delivering world class operational delivery and end to end business transformation across the global BU Apps business (UC/CCaaS). This ranges from core operational execution to fundamental and complex change at scale. 

We execute on this goal by constantly striving for operational excellence and driving structured, results orientated, best practice transformation, whilst collaborating seamlessly across cross-functional groups within Vonage. 

Why this role matters:

This is a high-impact role at the heart of our largest and most complex business transformation programs. We are looking for ambitious, hands-on transformation leads who have successfully delivered large-scale change programs that materially impacted business performance.

You’ll bring a strong commercial mindset, with the ability to assess, shape, and develop business cases, drive them through execution, and ensure benefits are realized. This means being equally comfortable engaging senior executives on strategic priorities and rolling up your sleeves to deliver tangible results on the ground.

This is an opportunity to play a leading role in a global transformation journey; delivering measurable business outcomes, shaping the future of our organization, and accelerating your own career in the process.

Your key responsibilities:

• Lead end-to-end transformation initiatives - from discovery and business case development through implementation, change management, and benefits realization across people, process, systems, product, and cost-focused programs.
• Apply strong commercial judgment and financial acumen to shape, assess, and evolve business cases, ensuring every initiative delivers tangible value and aligns with enterprise priorities.
• Collaborate cross-functionally with Product, Finance, Technology, Operations, and GTM teams to align initiatives with strategic objectives and remove delivery barriers.
• Drive business performance by redesigning processes, embedding best practices, and enabling scalable, data-driven decision making.
• Develop, coach, and hire top-tier talent - building transformation capability across the organization and fostering a culture of high standards, accountability, and continuous improvement.
• Champion excellence and raise the bar in delivery quality, analytical rigor, and execution discipline, ensuring initiatives set a new standard for impact and pace.
• Execute robust change management and communication strategies to drive adoption, sustain new ways of working, and ensure lasting behavioral change.
• Measure what matters - track benefits realization, monitor KPIs, and report results to senior stakeholders with transparency and precision.
• Identify and manage risks and interdependencies, anticipating challenges early and problem-solving to maintain momentum and delivery confidence.
• Stay ahead of the curve by leveraging market insights, emerging technologies, and transformation best practices to shape future waves of change.

What you'll bring:

• 6-8 years’ experience in business transformation, management consulting, or large-scale change delivery - ideally with a Big 4 or top-tier consulting background, combining strategic and hands-on execution experience.
• Deep commercial and business acumen, with the ability to interpret financials, build and challenge business cases, and connect transformation outcomes directly to value creation and P&L improvement.
• Demonstrated success delivering end-to-end transformations, from case development through implementation and full benefits realization.
• Exceptional analytical and problem-solving skills, with comfort in data, modeling, and performance tracking to drive insight and action.
• Strong leadership and people development skills, with a track record of mentoring, and growing high-performing teams that deliver at pace and to high standards.
• Outstanding communication and stakeholder engagement, able to influence and gain trust across all levels, from senior executives to delivery teams.
• High standards and a growth mindset, with the ability to challenge constructively, inspire excellence, and continuously push for better outcomes.
• A results-oriented, entrepreneurial drive, thriving in fast-paced, dynamic environments where impact and ownership matter most.

How you’ll benefit:

• Company Bonus 
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan/ UK Pension plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process

#LI-MR1

Business Transformation Consultant

We are committed to delivering world class operational delivery and end to end business transformation across the global BU Apps business (UC/CCaaS). This ranges from core operational execution to fundamental and complex change at scale. 

We execute on this goal by constantly striving for operational excellence and driving structured, results orientated, best practice transformation, whilst collaborating seamlessly across cross-functional groups within Vonage. 

Why this role matters:

This is a high-impact role at the heart of our largest and most complex business transformation programs. We are looking for ambitious, hands-on transformation leads who have successfully delivered large-scale change programs that materially impacted business performance.

You’ll bring a strong commercial mindset, with the ability to assess, shape, and develop business cases, drive them through execution, and ensure benefits are realized. This means being equally comfortable engaging senior executives on strategic priorities and rolling up your sleeves to deliver tangible results on the ground.

This is an opportunity to play a leading role in a global transformation journey; delivering measurable business outcomes, shaping the future of our organization, and accelerating your own career in the process.

Your key responsibilities:

• Lead end-to-end transformation initiatives - from discovery and business case development through implementation, change management, and benefits realization across people, process, systems, product, and cost-focused programs.
• Apply strong commercial judgment and financial acumen to shape, assess, and evolve business cases, ensuring every initiative delivers tangible value and aligns with enterprise priorities.
• Collaborate cross-functionally with Product, Finance, Technology, Operations, and GTM teams to align initiatives with strategic objectives and remove delivery barriers.
• Drive business performance by redesigning processes, embedding best practices, and enabling scalable, data-driven decision making.
• Develop, coach, and hire top-tier talent - building transformation capability across the organization and fostering a culture of high standards, accountability, and continuous improvement.
• Champion excellence and raise the bar in delivery quality, analytical rigor, and execution discipline, ensuring initiatives set a new standard for impact and pace.
• Execute robust change management and communication strategies to drive adoption, sustain new ways of working, and ensure lasting behavioral change.
• Measure what matters - track benefits realization, monitor KPIs, and report results to senior stakeholders with transparency and precision.
• Identify and manage risks and interdependencies, anticipating challenges early and problem-solving to maintain momentum and delivery confidence.
• Stay ahead of the curve by leveraging market insights, emerging technologies, and transformation best practices to shape future waves of change.

What you'll bring:

• 6-8 years’ experience in business transformation, management consulting, or large-scale change delivery - ideally with a Big 4 or top-tier consulting background, combining strategic and hands-on execution experience.
• Deep commercial and business acumen, with the ability to interpret financials, build and challenge business cases, and connect transformation outcomes directly to value creation and P&L improvement.
• Demonstrated success delivering end-to-end transformations, from case development through implementation and full benefits realization.
• Exceptional analytical and problem-solving skills, with comfort in data, modeling, and performance tracking to drive insight and action.
• Strong leadership and people development skills, with a track record of mentoring, and growing high-performing teams that deliver at pace and to high standards.
• Outstanding communication and stakeholder engagement, able to influence and gain trust across all levels, from senior executives to delivery teams.
• High standards and a growth mindset, with the ability to challenge constructively, inspire excellence, and continuously push for better outcomes.
• A results-oriented, entrepreneurial drive, thriving in fast-paced, dynamic environments where impact and ownership matter most.

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
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Why this role matters:

We are looking for an experienced Sales Executive to join our Inside Sales team. This opportunity will drive growth by matching customers with Vonage’s business communications solutions that solve their needs. This position will work directly with companies that have an employee count up to 150 through our sourced & qualified inbound sales model. 

Your key responsibilities:

• Working collaboratively with our Sales Development team to establish healthy pipeline
• Leverage our tech stack to optimize your efficiency, logging all activities
• Create client demos/presentations, quotes/proposals for an efficient and customer centric experience
• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
• Employ solution-selling techniques to effectively guide sales process to close
• Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
• Forecast sales activity and revenue achievement while creating satisfied customers
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Keep informed of product line, competition and industry trends that may impact client business activities

What you'll bring:

Required:

• 2+ years of Account Executive (Closing) experience in a SaaS or equivalent environment
• Direct SaaS/Cloud selling experience
• Inside sales experience
• Salesforce CRM experience preferred
• BA / BS or equivalent experience

Experience we consider a plus:

• Strong Internet research skills with excellent PC literacy [G-suite]
• Ability to be detail oriented, organized, ethical, responsible, & self-motivated
• A proven track record of closed sales, client satisfaction, & team work
• Strong verbal skills with consultative professional business acumen
• Demonstrated excellence in presentations skills with ability to build relevant, strategic messaging
• Presence and proficiency in social media such as LinkedIn preferred
• Strong collaboration and relational skills

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process
  
  This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split. Ranges below are based on the base salary.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
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