Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Ready to apply?
Apply to Upguard
Develop production-grade integration and automation solutions - Design and implement production-ready automation workflows that integrate cloud services, internal data sources, and LLM endpoints.
Lead the development and deployment of domain-specific LLMs- Fine-tune lightweight models on internal data from Gong, Notion, BigQuery, and other sources, then make them accessible to teams across the organisation through intuitive interfaces.
Establish best practices and patterns for AI and automation across the company - Create templates, documentation, and training materials that enable non-technical teams to build and deploy their own automation workflows confidently.
Enable widespread adoption - Run hands-on workshops, provide ongoing support, and mentor teammates so anyone at UpGuard can leverage AI and automation tools effectively.
Embed security & governance - Bake privacy, compliance, and cost controls into every workflow and model deployment, ensuring enterprise-grade reliability and data protection.
Python & SQL: delivered production systems that handle real data and users
Workflow orchestration: hands-on experience with automation platforms (n8n preferred. Experience with Airflow, Zapier, or other similar platforms is still valid)
AI/LLM experience: Demonstrated experience leading AI/ML projects from conception to production
Clear communicator: translate technical concepts for non-technical stakeholders and gather business requirements
Vector/RAG expertise: experience with embeddings, vector databases, or retrieval patterns
Cloud platform experience: deployed and managed systems on GCP, AWS, or Azure
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
We are looking for a hybrid professional: someone with the heart of a seller and the brain of an AI engineer. You aren't just here to send emails and make calls; you are here to build a next-generation AI sales engine that generates highly qualified pipeline at unprecedented scale. You will bridge the gap between our GTM Engineering team and the frontline sales team, acting as the first AI-Native hire in a cohort dedicated to redefining how Sales Development is done.
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
#LI-SL1
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Why are we hiring for this role?
As our Digital CSM for the APAC region, you will be the driving force behind a high-volume, tech-touch ecosystem designed to empower our customers at scale. We aren't looking for a traditional account manager; we need a data-driven strategist who can take our global digital framework and turn it into a high-performance engine for the Asia-Pacific market. You will own the end-to-end customer journey, from automated onboarding to proactive retention, using playbooks and data triggers to ensure every customer realizes maximum value. By blending execution-focused automation with "boots on the ground" regional insights, you will bridge the gap between global strategy and local success, directly influencing how we evolve our digital programs worldwide.
Lifecycle Management: Execute automated customer journeys from onboarding to renewal using HubSpot, in-app messaging, and email campaigns to accelerate time to value.
Account Management (AM): Manage the full renewal lifecycle and drive upsell opportunities within the APAC digital portfolio to achieve NRR and GRR targets.
Customer Success Management (CSM): Scale platform adoption and feature usage through digital engagement methods, including one-to-many webinars and automated training sessions.
Risk Mitigation: Monitor customer health scores and engagement data to proactively intervene with targeted digital resources or high-value touches to reduce churn.
Regional Implementation: Deploy and test localized automation workflows and engagement playbooks to ensure effectiveness for the APAC market.
Metrics Reporting and Cohort Analysis: Track key performance indicators such as NRR, Churn, Adoption Rate, and TTV, providing data-driven recommendations for journey improvements.
Feedback and Cross-Functional Collaboration: Partner with RevOps, Program Builders, and Product teams to address customer friction and align with regional Sales and Marketing on cohesive lifecycle campaigns.
Experience: 3–5 years in Customer Success or Account Management, featuring a proven track record of managing high-volume portfolios via digital-first strategies and a strong commercial mindset.
Execution Mindset: Highly organized approach to managing large-scale portfolios while maintaining a high-quality customer experience.
Analytical Proficiency: Skilled in interpreting large datasets, customer health signals, and usage metrics to segment cohorts and drive daily task prioritization.
Technical Familiarity: Proficient with CRM and automation platforms (e.g., HubSpot) to manage task workflows, trigger-based communications, and health tracking.
Communication: Exceptional verbal and written English skills, with a knack for simplifying complex concepts for customers and delivering actionable feedback to internal stakeholders.
Technical Expertise: Strong professional background in cybersecurity or a technical field, with the ability to translate complex technical concepts into actionable customer success strategies.
Foundational Experience: Prior experience operating in a "ground-up" environment, demonstrating the resilience and strategic thinking needed to establish new, scalable processes from scratch.
Innovation & Problem-Solving: Proven track record of designing creative digital solutions to address evolving customer needs within a fast-paced, high-growth setting.
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Why are we hiring for this role?
UpGuard has just come off the back of a record-breaking year, with sales growing by 128% and new customer velocity increasing by over 179%. With that, we need a Technical Support Analyst to help our existing and new customers achieve success.
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Build & Lead: Lead, mentor, and develop a world-class global Sales Development team with clear performance expectations and career pathways.
Strategy & Execution: Define and own the global inbound and outbound Sales Development strategy aligned with quarterly and annual revenue goals to help increase pipeline amounts, win rates, and reduce CaC.
Pipeline Ownership: Drive SDR-sourced pipeline targets with accountability for quality, conversion, and ARR impact, not just activity volume.
Be Technology Forward:
Champion modern outbound tooling, including sequencing platforms, AI-driven personalization, intent data, and automation
Use data and analytics to refine targeting, messaging, and performance management
Continuously evaluate emerging technologies to increase scale without proportional cost growth
Cross-Functional Alignment: Partner with Marketing, Field Sales, Enablement, and RevOps to streamline lead motion, optimize routing, and increase conversion efficiency.
Data & Forecasting: Own forecasting, capacity planning, performance modeling, and analytics to inform decisions and fuel continuous improvement.
Coaching & Development: Develop SDR managers as operational leaders who understand both sales economics and how to leverage new tools and trends, and people-first coaching.
7+ years of experience in Sales Development or Revenue leadership within B2B SaaS environments
3+ years leading global SDR teams
Demonstrated success scaling outbound programs that generate significant revenue impact
Strong operational leader with a deep understanding of pipeline economics, CAC, and conversion metrics
Highly tech-forward, with hands-on experience implementing modern sales technologies and AI-driven workflows
Data-driven, with the ability to build dashboards, forecasts, and performance models to guide decision-making
Experience leading multi-region teams across North America and EMEA
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
Ready to apply?
Apply to Upguard
JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.
Come back later. If you're genuinely job hunting, we've got your back — just act like a human.
Cookies & analytics
This site uses cookies from third-party services to deliver its features and to analyze traffic.
Every worldwide-remote role pushed to our Telegram the moment it goes live. Subscribers apply hours before this page even refreshes.