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Tutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we’re not content to sit on the sidelines.
Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy.
We're looking for a senior, technically credible, customer-oriented leader to own a portfolio of our most strategic enterprise customer sites running Tutor robots in production. You'll be the primary partner for each of your sites — the person their operations, engineering, and maintenance leaders trust when something matters — and you'll be accountable for the operational and technical success of those deployments over time. At the enterprise level, your portfolio will include some of our largest and most complex customers, often with multi-site footprints, sophisticated internal operations and engineering teams, and high expectations.
This is not a traditional Customer Success role, and it's not a product engineering role either. You won't be writing application code, designing novel robotic applications, or doing core feature development. What you will do is develop deep working knowledge of our systems, diagnose issues across software, mechanical, and process dimensions in your customers' real-world environments, and partner with engineering to execute technical improvements that make your customers successful. The work is genuinely technical — you need to understand how our robots work well enough to be the credible technical voice on the customer side — but the goal is to help customers operationally and technically utilize the product we've built, not to extend it.
The role is also genuinely relationship-driven, and at the enterprise level, the relationships matter even more. You'll be partnering with your customers' Directors and VPs of Operations, Engineering, and Maintenance, navigating complex internal stakeholder maps, and earning trust at multiple levels of customer organizations. You'll spend meaningful time on-site at your facilities, remote time on technical diagnosis and tuning, and ongoing time partnering with senior customer leaders. Internally, you'll work alongside our engineering, support, and maintenance teams, and your insights from the field will directly shape our product roadmap.
This role sits at the intersection of robotics, operations, and customer partnership. The right person is energized by all three, and brings the seniority to operate credibly with senior customer leaders and complex enterprise environments.
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We're looking for a technically credible, customer-oriented engineering thinker to own a portfolio of customer sites running Tutor robots in production. You'll be the primary partner for each of your sites — the person their operations, engineering, and maintenance teams trust when something matters — and you'll be accountable for the operational and technical success of those deployments over time.
This is not a traditional Customer Success role, and it's not a product engineering role either. You won't be writing application code, designing novel robotic applications, or doing core feature development. What you will do is develop deep working knowledge of our systems, diagnose issues across software, mechanical, and process dimensions in your customers' real-world environments, and partner with engineering to execute technical improvements that make your customers successful. The work is genuinely technical — you need to understand how our robots work well enough to be the credible technical voice on the customer side — but the goal is to help customers operationally and technically utilize the product we've built, not to extend it.
The role is also genuinely relationship-driven. The customers in your portfolio will know you, trust you, and call you first when they need help. You'll spend meaningful time on-site at your facilities, remote time on technical diagnosis and tuning, and ongoing time partnering with your customers' engineering and operations leaders. Internally, you'll work alongside our engineering, support, and maintenance teams, and your insights from the field will directly shape our product roadmap.
This role sits at the intersection of robotics, operations, and customer partnership. The right person is energized by all three.
Ready to apply?
Apply to Tutorintelligence
Share this job
We're looking for a technically credible, customer-oriented engineering thinker to own a portfolio of customer sites running Tutor robots in production. You'll be the primary partner for each of your sites — the person their operations, engineering, and maintenance teams trust when something matters — and you'll be accountable for the operational and technical success of those deployments over time.
This is not a traditional Customer Success role, and it's not a product engineering role either. You won't be writing application code, designing novel robotic applications, or doing core feature development. What you will do is develop deep working knowledge of our systems, diagnose issues across software, mechanical, and process dimensions in your customers' real-world environments, and partner with engineering to execute technical improvements that make your customers successful. The work is genuinely technical — you need to understand how our robots work well enough to be the credible technical voice on the customer side — but the goal is to help customers operationally and technically utilize the product we've built, not to extend it.
The role is also genuinely relationship-driven. The customers in your portfolio will know you, trust you, and call you first when they need help. You'll spend meaningful time on-site at your facilities, remote time on technical diagnosis and tuning, and ongoing time partnering with your customers' engineering and operations leaders. Internally, you'll work alongside our engineering, support, and maintenance teams, and your insights from the field will directly shape our product roadmap.
This role sits at the intersection of robotics, operations, and customer partnership. The right person is energized by all three.
Ready to apply?
Apply to Tutorintelligence
Share this job
We're looking for a technically credible, customer-oriented engineering thinker to own a portfolio of customer sites running Tutor robots in production. You'll be the primary partner for each of your sites — the person their operations, engineering, and maintenance teams trust when something matters — and you'll be accountable for the operational and technical success of those deployments over time.
This is not a traditional Customer Success role, and it's not a product engineering role either. You won't be writing application code, designing novel robotic applications, or doing core feature development. What you will do is develop deep working knowledge of our systems, diagnose issues across software, mechanical, and process dimensions in your customers' real-world environments, and partner with engineering to execute technical improvements that make your customers successful. The work is genuinely technical — you need to understand how our robots work well enough to be the credible technical voice on the customer side — but the goal is to help customers operationally and technically utilize the product we've built, not to extend it.
The role is also genuinely relationship-driven. The customers in your portfolio will know you, trust you, and call you first when they need help. You'll spend meaningful time on-site at your facilities, remote time on technical diagnosis and tuning, and ongoing time partnering with your customers' engineering and operations leaders. Internally, you'll work alongside our engineering, support, and maintenance teams, and your insights from the field will directly shape our product roadmap.
This role sits at the intersection of robotics, operations, and customer partnership. The right person is energized by all three.
Ready to apply?
Apply to Tutorintelligence
Share this job
We're looking for a technically credible, customer-oriented engineering thinker to own a portfolio of customer sites running Tutor robots in production. You'll be the primary partner for each of your sites — the person their operations, engineering, and maintenance teams trust when something matters — and you'll be accountable for the operational and technical success of those deployments over time.
This is not a traditional Customer Success role, and it's not a product engineering role either. You won't be writing application code, designing novel robotic applications, or doing core feature development. What you will do is develop deep working knowledge of our systems, diagnose issues across software, mechanical, and process dimensions in your customers' real-world environments, and partner with engineering to execute technical improvements that make your customers successful. The work is genuinely technical — you need to understand how our robots work well enough to be the credible technical voice on the customer side — but the goal is to help customers operationally and technically utilize the product we've built, not to extend it.
The role is also genuinely relationship-driven. The customers in your portfolio will know you, trust you, and call you first when they need help. You'll spend meaningful time on-site at your facilities, remote time on technical diagnosis and tuning, and ongoing time partnering with your customers' engineering and operations leaders. Internally, you'll work alongside our engineering, support, and maintenance teams, and your insights from the field will directly shape our product roadmap.
This role sits at the intersection of robotics, operations, and customer partnership. The right person is energized by all three.
Ready to apply?
Apply to Tutorintelligence
Share this job
Tutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory. We understand that general-purpose and generally-intelligent robots are going to be built in our lifetimes, and we’re combining human and artificial intelligence to lead the charge. As an AI software company who deploys its inventions directly into the facilities that need them, on state-of-the-art hardware, every line of code written at Tutor has a direct impact on the global, physical economy.
Our Culture
We believe something special happens when talented, motivated people work together with respect and low ego. At Tutor, every team member is empowered to have real impact and is trusted to take ownership of meaningful problems. We value technical excellence, intellectual honesty, collaboration, and thoughtful urgency.
We're a robotics company, and our office reflects it — a mix of industrial workspace, robot demonstration areas, conference rooms, and a common space café, all under one roof. With a team of ~100 people, keeping this environment running smoothly is its own full-time job.
We're looking for a Director of Workplace Experience who thrives on making a space feel alive and well-run. That means keeping every area of our office — from the café to the demo floor — clean, organized, and functioning at its best. You'll manage the vendors who support it, own the systems that keep it humming, and make sure every employee and visitor has an experience that reflects the standard we hold ourselves to.
What You'll Do
Facilities & Space Operations
Administrative & Team Operations
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About the Role
We build robots that run 24/7 in production environments. We're looking for a hands-on engineer to own the reliability, infrastructure, and developer tooling that keeps our fleet running and our engineering team fast. You'll split your time between robot-side systems work, cloud infrastructure, and building automation that multiplies the team's output.
A significant portion of this role involves working with AI coding agents. You'll direct autonomous agents to diagnose CI failures, triage production issues, run automated security and compliance checks, and execute multi-step engineering tasks. Knowing how to scope work for an agent, review its output critically, and build tooling that agents can use effectively is as important as writing the code yourself.
What You'll Do
What We're Looking For
fix: than feat: and you're proud of thatNice to Have
About the Work Style
This is a high-autonomy, high-output role. On a typical day you might direct an AI agent to triage overnight CI failures while you debug a production robot issue, then spend the afternoon migrating a package to a new build system. You'll write a lot of code, but you'll also write a lot of prompts — and the best candidates will see those as the same skill.
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The Company
Tutor Intelligence is building the technology and processes to let robots go where they've never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we're not content to sit on the sidelines.
Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy. We're seeking thinkers, builders, and operators who want to help deliver the future of automation.
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