🚀 Ready to launch your sales career in one of the world’s fastest-growing fintech companies?

Join our high-energy team in Barcelona and help us bring smarter payment solutions to small businesses across Finland and Europe.

At SumUp, we’re on a mission to empower small merchants by making payments simple, accessible, and hassle-free. Today, we support over 4 million businesses in 30+ countries — and we’re just getting started. As a Sales Development Representative (SDR), you’ll be the first point of contact with future SumUp merchants, introducing them to a product that actually makes a difference.

Whether you're just starting out or looking to grow in your sales career, this role offers the perfect launchpad:

📞 Build real sales skills

🌍 Work in a diverse, international team

🧠 Learn fast with expert mentorship

🚀 Grow your career in tech from day one

What you'll be up to:

• Proactively reach out to businesses via targeted outbound calls to understand their needs and assess their fit for SumUp’s POS and payment solutions
• Qualify merchants by gathering key business information and offering insights into how our products can support their operations
• Schedule high-quality, localised appointments for our Field Sales team to conduct in-depth demos, negotiate terms, and close deals
• Focus on outreach to merchants who haven’t requested contact, using outbound tools, lead lists, and past opportunity data
• Play a key role in driving deal generation by ensuring Field Sales has a strong pipeline of well-matched, engaged prospects

We’d love to meet you if you have:

• Strong communication skills and a friendly, confident phone presence
• Fluency in Finnish and English
• Experience working directly with customers or clients in a fast-paced environment
• A track record in outbound outreach — you’re comfortable starting conversations from scratch
• Some hands-on cold calling experience (and the resilience that comes with it!)
• Previous sales experience — not a must, but definitely a plus

Life at SumUp:

💸 Competitive base salary + uncapped commission — your earning potential grows with your success!

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup.

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🥗 Restaurant tickets

🚇 Public transport ticket (50%), Health Insurance (50%)  

🏅The Urban Sports Club basic plan membership 

👥An amazing team and work environment that works with passion and purpose to achieve incredible results.

🪩We get together regularly for breakfasts, team events, office parties and sports.

📍Be based in the heart of Barcelona

About SumUp

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Head of SDR, Europe

EU GTM | Milan, Italy

About the team

SumUp's field sales engine is growing fast across Europe, and the SDR function is at the heart of that growth. Our Sales Development Representatives generate qualified pipelines for high-performing field reps across the UK, France, Germany, and Italy — and we're now building the leadership infrastructure to take this to the next level. This is a rare opportunity to build and lead a European SDR organisation from the ground up: setting the strategy, writing the playbook, and scaling a team that will directly shape how SumUp wins new business at scale. You'll report into senior European Sales leadership and work closely with the Outbound Growth Lead and RevOps to build something that's already proving its value — and needs the right leader to realise its full potential.

What you'll do

• Build and lead the SDR function, scaling to 80+ team members based in Barcelona and Milan who operate with a European scope — supporting the UK, Italy, Germany, France, and new markets expansion
• Define and implement a standard operating playbook — covering commission plans, tooling, daily rituals, and performance rituals — so teams can perform consistently and at a high level
• Own day-to-day performance of the SDR function, tracking qualified appointments set and deals closed, and delivering regular updates to senior stakeholders
• Partner with RevOps, Outbound Growth Lead, and country Sales Heads to remove hiring bottlenecks, improve data and lead quality, and integrate AI-driven tools to improve SDR productivity
• Develop SDR talent into future sales roles, building a pipeline of outbound reps and account executives from within the team

You'll be great for this role if…

• Proven experience leading an SDR or outbound sales function at scale, with direct people management of large teams across multiple markets
• A track record of building sales teams or SDR functions from scratch, including establishing processes, playbooks, and performance frameworks
• Strong analytical and strategic thinking skills, with the ability to translate data into clear decisions and communicate them with confidence
• Comfort operating in a fast-moving, evolving environment where structures are still being built and priorities can shift
• Ability to communicate with clarity and conviction across all levels — whether coaching a team, aligning with peers, or presenting to senior leadership

Why you should join SumUp

🌎 Opportunity to work with a truly global, multicultural team from our inspiring Milan location. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success

📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education

🏖 Generous time off: enjoy 22 days of annual paid leave, 32 hours of Ex Festivita (Personal Hours), plus public holidays and special leave days

💼 Financial security: corporate pension contributions that support your long-term future

❤️ Well-being support: access our mental health Employee Assistance Programme for guidance and care when you need it

🌴 Break4me: 1-month sabbatical after 3 years of service

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Head of SDR, Europe

EU GTM | Barcelona, Spain

📽 Get a feel for our Barcelona office

About the team

SumUp's field sales engine is growing fast across Europe, and the SDR function is at the heart of that growth. Our Sales Development Representatives generate qualified pipelines for high-performing field reps across the UK, France, Germany, and Italy — and we're now building the leadership infrastructure to take this to the next level. This is a rare opportunity to build and lead a European SDR organisation from the ground up: setting the strategy, writing the playbook, and scaling a team that will directly shape how SumUp wins new business at scale. You'll report into senior European Sales leadership and work closely with the Outbound Growth Lead and RevOps to build something that's already proving its value — and needs the right leader to realise its full potential.

What you'll do

• Build and lead the SDR function, scaling to 80+ team members based in Barcelona and Milan who operate with a European scope — supporting the UK, Italy, Germany, France, and new markets expansion
• Define and implement a standard operating playbook — covering commission plans, tooling, daily rituals, and performance rituals — so teams can perform consistently and at a high level
• Own day-to-day performance of the SDR function, tracking qualified appointments set and deals closed, and delivering regular updates to senior stakeholders
• Partner with RevOps, Outbound Growth Lead, and country Sales Heads to remove hiring bottlenecks, improve data and lead quality, and integrate AI-driven tools to improve SDR productivity
• Develop SDR talent into future sales roles, building a pipeline of outbound reps and account executives from within the team

You'll be great for this role if…

• Proven experience leading an SDR or outbound sales function at scale, with direct people management of large teams across multiple markets
• A track record of building sales teams or SDR functions from scratch, including establishing processes, playbooks, and performance frameworks
• Strong analytical and strategic thinking skills, with the ability to translate data into clear decisions and communicate them with confidence
• Comfort operating in a fast-moving, evolving environment where structures are still being built and priorities can shift
• Ability to communicate with clarity and conviction across all levels — whether coaching a team, aligning with peers, or presenting to senior leadership

Why you should join SumUp

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success

📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education

🏖 Generous time off: enjoy 23 days of paid leave plus public holidays and special leave days

🥗 Subsidised restaurant tickets (Edenred) and office breakfast on Mondays

🌴 Break4me: 1-month sabbatical after 3 years of service

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Junior Account Manager – English Speaker | Barcelona

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

The Junior Account Manager is a commercially focused role responsible for driving revenue growth across an existing merchant portfolio through outbound engagement, negotiation, upselling, and proactive retention actions.

What you’ll do

• Own a portfolio of existing merchants and drive revenue growth
• Proactively engage merchants to increase transaction volumes, adoption of additional products, and long-term retention
• Negotiate pricing, fees, and product adoption within defined guidelinesIdentify and execute upsell and cross-sell opportunities
• Run churn-prevention and win-back campaigns, balancing commercial opportunity with revenue quality
• Prioritise outreach based on portfolio signals and performance indicators
• Consistently work towards clear commercial targets and KPIs, with commission as a key component of compensation

 What we’re looking for

• At least 1 year of experience in Sales Development, Sales or Account Management
• Experience in upselling and cross-selling in a B2B or Fintech environment is a strong plus
• Excellent verbal and written proficiency in English
• Strong organisational skills to manage multiple tasks and priorities effectively
• Proven track record of consistently meeting or exceeding KPIs.

Why you should join SumUp:

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup

🥗Restaurant tickets (powered by Edenred)

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Junior Account Manager – French Speaker | Barcelona

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

The Junior Account Manager is a commercially focused role responsible for driving revenue growth across an existing merchant portfolio through outbound engagement, negotiation, upselling, and proactive retention actions.

What you’ll do

• Own a portfolio of existing merchants and drive revenue growth
• Proactively engage merchants to increase transaction volumes, adoption of additional products, and long-term retention
• Negotiate pricing, fees, and product adoption within defined guidelinesIdentify and execute upsell and cross-sell opportunities
• Run churn-prevention and win-back campaigns, balancing commercial opportunity with revenue quality
• Prioritise outreach based on portfolio signals and performance indicators
• Consistently work towards clear commercial targets and KPIs, with commission as a key component of compensation

 What we’re looking for

• At least 1 year of experience in Sales Development, Sales or Account Management
• Experience in upselling and cross-selling in a B2B or Fintech environment is a strong plus
• Excellent verbal and written proficiency in both French and English
• Strong organisational skills to manage multiple tasks and priorities effectively
• Proven track record of consistently meeting or exceeding KPIs.

Why you should join SumUp:

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup

🥗Restaurant tickets (powered by Edenred)

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Customer Support Agent — French Market 

Location: On-site in our vibrant Barcelona HQ

At SumUp, we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible.

As part of our international Customer Support Team, you’ll be the voice of SumUp for our French speaking merchants, helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day.

This is more than a support role — it’s an opportunity to make a real impact, develop your skills in fintech and customer experience, and grow within one of Europe’s most dynamic tech companies.

💡 What you’ll do

• Be the first point of contact for our French merchants — helping them succeed with empathy, patience, and a problem-solving mindset.
  
  
• Manage, prioritize, and resolve customer requests efficiently through calls, emails, and chats.
  
  
• Deliver a best-in-class customer experience across a range of topics (Banking, Invoicing, CNP, and more).
  
  
• Collaborate closely with internal teams to ensure smooth resolutions and constant process improvement.
  
  
• Continuously learn about our products and services to provide accurate, up-to-date support.
  
  

🌟 You’ll thrive in this role if you are...

• Fluent in French and English (C1 or above) — communication is your superpower.
  
  
• Passionate about helping people and solving problems.
  
  
• Curious and eager to learn — whether it’s new tools, fintech trends, or customer engagement strategies.
  
  
• Comfortable working in a fast-paced, international environment where every day brings something new.
  
  
• Excited to join an office-first culture in Barcelona, where collaboration and growth go hand in hand.
  
  
• Flexible with a rotating schedule and open to new challenges.
  
  

💼 Why you should join SumUp

At SumUp, you’ll be part of a company that’s growing fast — and so will you. We’ll give you the tools, training, and community to build your career in tech and customer experience from day one.

Here’s what we offer:

• 🌎 Work with talented SumUppers across the globe on fintech products used by millions of businesses worldwide.
  
  
• 📚 A dedicated €2,000 annual learning & development budget — invest in courses, conferences, or certifications that excite you.
  
  
• 🌈 A culture that celebrates diversity, inclusion, and belonging — we want you to bring your whole self to work.
  
  
• 🥗 Meal vouchers and perks to make your everyday life easier.
  
  
• 🔄 30-day sabbatical after 3 years at SumUp — time to recharge, travel, or pursue a personal goal.
  
  
• 💸 Referral bonuses — bring great people with you on the journey!
  
  

🚀 Ready to make an impact?

If you’re looking for a role where you can grow, learn, and help small businesses succeed — we’d love to hear from you.

Join us, and let’s shape the future of fintech together. 💙

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Junior Early Growth Specialist - French Market

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

As a Junior Activation & Upsell Specialist (Junior Early Growth Specialist), you are the critical link between a new merchant signing up and becoming a thriving member of the SumUp ecosystem. This is a dynamic role where you will act as a partner to small business owners, ensuring they have the right tools—from card readers to our Business Account—to succeed from day one.

You will sit at the intersection of Onboarding, Activation, and Sales, focusing on driving product adoption and identifying growth opportunities within our newly acquired merchant base. This role is designed for a high-energy individual who is motivated by targets and eager to launch a career in Fintech.
What you’ll do:

• Drive Merchant Activation: Proactively reach out to new merchants to guide them through their first transactions and ensure a seamless start with the SumUp platform.
• Consultative Upselling: Analyze merchant profiles to recommend and sell additional SumUp products (such as the Business Account, Invoicing, or advanced hardware) that fit their specific business needs.
• Outbound Engagement: Execute high-volume outbound calling campaigns to activate accounts and re-engage merchants who haven't yet realized the full potential of our ecosystem.
• Hit Growth Targets: Consistently meet and exceed monthly activation and upsell KPIs, directly impacting company revenue and your own commission-based earnings.
• Feedback Loop: Act as the "voice of the customer," sharing insights from your direct merchant interactions with the Product and Marketing teams to improve the user journey.

What we’re looking for:

• Previous experience in onboarding, customer support, SDR or roles with strong outbound exposure 
• Comfort with high-volume outbound calls
• Excellent verbal and written proficiency in both French and English
• Proven track record of consistently meeting or exceeding KPIs.
  
  

Why you should join SumUp:

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🥗 Restaurant tickets (Edenred)

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Junior Early Growth Specialist - Italian Market

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

As a Junior Activation & Upsell Specialist (Junior Early Growth Specialist), you are the critical link between a new merchant signing up and becoming a thriving member of the SumUp ecosystem. This is a dynamic role where you will act as a partner to small business owners, ensuring they have the right tools—from card readers to our Business Account—to succeed from day one.

You will sit at the intersection of Onboarding, Activation, and Sales, focusing on driving product adoption and identifying growth opportunities within our newly acquired merchant base. This role is designed for a high-energy individual who is motivated by targets and eager to launch a career in Fintech.
What you’ll do:

• Drive Merchant Activation: Proactively reach out to new merchants to guide them through their first transactions and ensure a seamless start with the SumUp platform.
• Consultative Upselling: Analyze merchant profiles to recommend and sell additional SumUp products (such as the Business Account, Invoicing, or advanced hardware) that fit their specific business needs.
• Outbound Engagement: Execute high-volume outbound calling campaigns to activate accounts and re-engage merchants who haven't yet realized the full potential of our ecosystem.
• Hit Growth Targets: Consistently meet and exceed monthly activation and upsell KPIs, directly impacting company revenue and your own commission-based earnings.
• Feedback Loop: Act as the "voice of the customer," sharing insights from your direct merchant interactions with the Product and Marketing teams to improve the user journey.

What we’re looking for:

• Previous experience in onboarding, customer support, SDR or roles with strong outbound exposure 
• Comfort with high-volume outbound calls
• Excellent verbal and written proficiency in both Italian and English
• Proven track record of consistently meeting or exceeding KPIs.
  
  

Why you should join SumUp:

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🥗 Restaurant tickets (Edenred)

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

🚀 Outbound Key Account Executive (On-Site – Berlin)

Ready to launch your sales career in one of the world’s fastest-growing fintech companies?
Join our high-energy team in Berlin and help us bring smarter payment solutions to small businesses across the UK and Europe.

At SumUp, we’re on a mission to empower small merchants by making payments simple, accessible, and hassle-free. Today, we support over 4 million businesses in 30+ countries — and we’re just getting started.

As an Outbound Key Account Executive, you'll be part of a collaborative, fast-paced team driving growth and helping entrepreneurs access the tools they need to succeed.

🎯 What You’ll Be Doing

💼 Proactively identify and reach out to small business prospects in Switzerland via calls, emails, and social — you’ll be the one starting the conversation

🤝 Build strong relationships by understanding the unique needs of small businesses and showing how SumUp can make a real difference

🎤 Deliver value-driven product pitches and demos that help convert curiosity into commitment

🔥 Own the full sales cycle — from first outreach to deal closed

📊 Track your performance, meet your goals, and continuously level up through feedback and data

🧠 Share insights, collaborate with your team, and help build an energised outbound culture in the office

👀 You’ll Be a Great Fit If You:

• Have 1–2 years of outbound sales or business development experience —  and a drive to learn and grow fast in the role
• Are confident, curious, and comfortable with high-volume outreach (mostly phone-based)
• Love solving problems and helping people
• Are results-driven and thrive on smashing targets
• Bring a positive, team-first attitude and enjoy celebrating wins with your colleagues
• Bonus: Experience in payment tech, SaaS, or hospitality tools is a big plus

💥 Why Join SumUp

💸 Competitive base salary + uncapped commission
  Your earning potential grows with your success!

✅ A Foot in the Fintech Door
Work for a global brand that’s scaling fast — and be part of a mission-driven team with real impact

🏢 Office-first Culture
Collaborate face-to-face with a fun, supportive team and stay connected to the energy of live sales

📚 €2,000 Annual Learning Budget
Invest in your development with training, events, or courses that support your goals

🧘 Sabbatical After 3 Years
Take a well-earned 30-day break to reset or pursue something meaningful

🌍 Diverse & Inclusive Workplace
Be part of a team that values different perspectives and creates space for everyone to thrive

💸 Referral Bonus
 Help grow the team by referring talented friends or former colleagues — and get rewarded for it

Hungry to grow? Curious about fintech? Love working with people?
Let’s talk — apply now and kickstart your next chapter with SumUp.

Junior Account Manager – German Speaker | Barcelona

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

The Junior Account Manager is a commercially focused role responsible for driving revenue growth across an existing merchant portfolio through outbound engagement, negotiation, upselling, and proactive retention actions.

What you’ll do

• Own a portfolio of existing merchants and drive revenue growth
• Proactively engage merchants to increase transaction volumes, adoption of additional products, and long-term retention
• Negotiate pricing, fees, and product adoption within defined guidelinesIdentify and execute upsell and cross-sell opportunities
• Run churn-prevention and win-back campaigns, balancing commercial opportunity with revenue quality
• Prioritise outreach based on portfolio signals and performance indicators
• Consistently work towards clear commercial targets and KPIs, with commission as a key component of compensation

 What we’re looking for

• At least 1 year of experience in Sales Development, Sales or Account Management
• Experience in upselling and cross-selling in a B2B or Fintech environment is a strong plus
• Excellent verbal and written proficiency in both German and English
• Strong organisational skills to manage multiple tasks and priorities effectively
• Proven track record of consistently meeting or exceeding KPIs.

Why you should join SumUp:

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup

🥗Restaurant tickets (powered by Edenred)

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Business Process Manager

📍 Barcelona, Spain or Berlin, Germany | Office-first setup

About the team

The Business Architecture team sits at the heart of SumUp’s Global Operations, ensuring that our processes, systems and ways of working scale effectively as we grow.

We connect strategy with execution, designing and governing workflows that power consistent, high-quality customer experiences across markets.

As a Business Process Manager, you’ll play a key role in shaping how operations run end-to-end.

You’ll work across teams to bring structure to complexity, turning data, insights, and system understanding into scalable process solutions.

This is an opportunity to step into a high-impact role where you’ll not only improve processes, but also help define how process excellence and governance are built at scale.

What you’ll do

• Own and lead end-to-end process improvement initiatives, from scoping to implementation and monitoring
• Map and optimise business processes using BPMN, identifying inefficiencies and evaluating changes
• Analyse multi-source data to uncover root causes and translate insights into actionable recommendations
• Define business requirements and ensure alignment between processes, systems, and operational goals
• Collaborate with cross-functional stakeholders, contributing to governance frameworks and driving continuous improvement and adoption

You’ll be great for this role if

• Strong experience in process mapping and optimisation (BPMN), including facilitating workshops and aligning stakeholders
• Comfortable working with data, using tools like Excel and Tableau to generate insights
• Proven ability to lead cross-functional process improvement projects end-to-end, managing timelines and stakeholders independently
• Solid understanding of system interactions, with the ability to translate business needs into structured requirements
• Structured, solution-oriented mindset with strong communication skills and the ability to navigate complexity and ambiguity

Nice to have:

• Experience with Salesforce or similar CRM tools

• Familiarity with process mining, automation tools, or service design methodologies

• Exposure to governance frameworks, compliance, or operational risk

• Experience working in international or multi-market environments

Why you should join SumUp

🌎 Work with a global, diverse team across Barcelona or Berlin in an office-first environment

🌈 Commitment to Diversity & Inclusion: we foster an environment where everyone feels respected and empowered

📚 Annual learning & development budget to support your growth

🏖 Generous time off, including paid leave, public holidays and additional personal time

💼 Support for your financial future through pension contributions

❤️ Well-being support via our Employee Assistance Programme

🌴 Break4Me: take a one-month sabbatical after 3 years with SumUp

🔗 Referral bonus for bringing great talent into the team

About SumUp

Be empowered to do more that matters.

At SumUp, we’re on a mission to empower small businesses across the globe by providing simple and affordable financial solutions. Today, millions of merchants rely on SumUp to get paid, manage their finances, and grow their business.

Our diverse team spans multiple countries, cultures, and backgrounds, united by a shared goal: helping small businesses succeed. We believe in ownership, collaboration, and continuous learning, and we’re committed to creating an inclusive environment where everyone can thrive.

SumUp is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

About the Role

At SumUp, we're on a mission to empower small businesses across the globe by providing a vast set of simple and affordable business tools to help them start, run, and grow their businesses. Lending at SumUp is a mature, scaled business with a strong and proven credit risk foundation. Our core models and decisioning frameworks are already robust and in production; as our portfolio grows, our challenge is safely extracting marginal gains from a complex system where changes are incremental and the stakes are high. As a Senior Data Scientist, you will be highly hands-on and embedded in day-to-day lending decisions. This role exists to strengthen our ability to improve what already works, reduce operational risk, and ensure long-term reliability as we scale into new markets. You will work within the Credit Risk Analytics (CRA) team, a streamlined group responsible for the modeling and analytics that underpin our global lending portfolio.

What you’ll do

• Optimise Credit Risk Models: Iterate on existing models to improve stability, predictive power, and net revenue impact while performing deep dives to support risk decisions.
• Drive End-to-End Deployment: Develop, test, and deploy new model versions in close collaboration with Credit Risk Engineering (CRE), ensuring no regressions or operational issues.
• Enhance ML Infrastructure: Improve machine learning pipelines and workflows to reduce maintenance overhead and failure modes.
• Integrate New Data: Evaluate and integrate new internal and external data sources (e.g., credit bureaus, open banking) into existing models and processes.
• Monitor Performance: Closely monitor models in production, investigating performance shifts or anomalies to maintain portfolio integrity.
• Promote Technical Excellence: Document work clearly and participate in code reviews, design discussions, and pair programming to maintain high-quality standards.

What makes you great for this position

• 5+ years of experience as a Data Scientist (or 7+ years in data-related/software engineering fields with at least 3 years in Data Science).
• MUST HAVE experience working with Credit Risk. 
• Deep understanding of Data Science principles, including statistics, probability theory, and machine learning concepts.
• Strong experience with Python (pandas, PySpark, scikit-learn) and SQL for complex data retrieval and manipulation
• Proven track record of building, evaluating, and deploying machine learning models end-to-end at scale.
• Experience with credit risk assessment, lending, or financial decisioning models.
• Strong software engineering practices, including writing clean, maintainable, testable code with version control and documentation.
• Collaborative and respectful team player who is comfortable voicing disagreements while committing to team decisions ("disagree and commit").
• Fluency in English with the ability to communicate technical findings clearly to diverse stakeholders.

Why you should join SumUp

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office.

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.

🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp’s future success.

📚 A dedicated annual L&D budget of €2000 for your individual development, which you can be used to attend conferences and/or advancing your career through further education.

💶 A corporate pension scheme where we match up to 20% of your contributions.

🏖️ Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days.

🚵🏾‍♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches.

🌴 Break4me: 1-month sabbatical after 3 years of service.

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team.

About SumUp

Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing a vast set of simple and affordable business tools to help them start, run, and grow their businesses. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster an inclusivity and continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.

Team Description

You’ll join the Sales Training team, sitting within our Sales Enablement function. Based in our hubs across Europe, they are focused on helping our Field Sales teams succeed quickly, confidently, and consistently.

As Training Team Lead, you’ll be the operational and people lead for Field Sales Training in established markets. You’ll coach and support a team of experienced Field Sales Trainers, ensuring training is delivered on time, to a high standard, and with clear impact on field performance.

You’ll sit at the centre of execution, turning strategy into action and bringing clarity to day-to-day delivery. Working closely with Field Sales leadership, RevOps, and Product, you’ll keep training tightly connected to what’s happening in the field — from onboarding and accreditation through to early activation, productivity and ongoing training.

What You’ll Do

• Own training outcomes linked to sales performance metrics, including onboarding completion, early sales activation, and cohort conversion targets
• Lead and support a team of Field Sales Trainers, setting clear priorities and ensuring high-quality delivery across markets
• Own the execution of onboarding, accreditation, and ongoing field sales training, maintaining consistency and standards
• Coach and develop trainers through observation, structured feedback, and regular performance conversations
• Monitor onboarding effectiveness and outcomes, adjusting training focus when results are off track
• Act as the link between the EU Sales Training Manager and the trainer team, translating priorities into clear actions
• Partner with Field Sales leadership, RevOps, and Product to ensure training is timely, relevant, and performance-driven

You’ll Be Great for This Role If You

• Have 1-3 years of experience leading trainers/coaches in a sales environment 
• Bring 3-5 years of sales training experience, with a strong understanding of onboarding and early performance drivers
• Have solid sales knowledge from live B2B selling environments, preferably field sales, so you know what good looks like
• Are comfortable owning operations across remote teams or markets 
• Regularly use data to guide decisions - and measure the impact of training
• Communicate clearly, collaborate well, and take ownership of outcomes

Nice to have:

• Fluency in French, German, Spanish, or Italian
• Experience in fintech, payments, or POS
• Exposure to Product or RevOps collaboration

Why You Should Join SumUp

🌎 Opportunity to work with a truly global, multicultural team from our inspiring Milan location. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🚀 Enrolment in our VSOP program: you will own a stake in SumUp’s future success

📚 Invest in your growth: €2,000 annual Learning & Development budget to fuel your development

🏖 Generous time off: enjoy 22 days of annual paid leave, 32 hours of Ex Festività (Personal Hours), plus public holidays and special leave days

💼 Financial security: corporate pension contributions that support your long-term future

❤ Well-being support: access our mental health Employee Assistance Programme for guidance and care when you need it

🌴 Break4me: 1-month sabbatical after 3 years of service

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero, those who have the courage to follow their passion and the strength and determination to realise their dreams.

Small business owners are at the heart of everything we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

With a founder’s mentality and a team-first attitude, our diverse teams across Europe, South America and the United States work together to help small business owners succeed doing what they love.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from more than 90 nationalities, united by global collaboration and an innovative mindset.

Our core values and culture shape everything we do, fostering inclusion, learning and belonging.

Be empowered to build things that matter.

👉 Explore more about our culture on our careers site, or follow us on LinkedIn and Instagram.

Team Description

As Training Team Lead, you’ll be the operational and people lead for Field Sales Training in established markets. You’ll coach and support a team of experienced Field Sales Trainers, ensuring training is delivered on time, to a high standard, and with clear impact on field performance.

You’ll join the Sales Training team, sitting within our Sales Enablement function. Based in our hubs across Europe, they are focused on helping our Field Sales teams succeed quickly, confidently, and consistently.

You’ll sit at the centre of execution, turning strategy into action and bringing clarity to day-to-day delivery. Working closely with Field Sales leadership, RevOps, and Product, you’ll keep training tightly connected to what’s happening in the field - from onboarding and accreditation through to early activation, productivity and ongoing training.

What You’ll Do

• Own training outcomes linked to sales performance metrics, including onboarding completion, early sales activation, and cohort conversion targets
• Lead and support a team of Field Sales Trainers, setting clear priorities and ensuring high-quality delivery across markets
• Own the execution of onboarding, accreditation, and ongoing field sales training, maintaining consistency and standards
• Coach and develop trainers through observation, structured feedback, and regular performance conversations
• Monitor onboarding effectiveness and outcomes, adjusting training focus when results are off track
• Act as the link between the EU Sales Training Manager and the trainer team, translating priorities into clear actions
• Partner with Field Sales leadership, RevOps, and Product to ensure training is timely, relevant, and performance-driven

You’ll Be Great for This Role If You

• Bring 3-5 years of sales training experience, with a strong understanding of onboarding and early performance drivers
• Have solid sales knowledge from live B2B selling environments, preferably field sales, so you know what good looks like
• Have 1-3 years of experience leading trainers/coaches in a sales environment 
• Are comfortable owning operations across remote teams or markets 
• Regularly use data to guide decisions - and measure the impact of training
• Communicate clearly, collaborate well, and take ownership of outcomes

Nice to have:

• Fluency in French, German, Spanish, or Italian
• Experience in fintech, payments, or POS
• Exposure to Product or RevOps collaboration

Why You Should Join SumUp

🌎 Opportunity to work with a truly global, multicultural team from our Paris location. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🚀 Enrolment in our VSOP program: you will own a stake in SumUp’s future success

📚 Invest in your growth: €2,000 annual Learning & Development budget to fuel your development

💼 Financial security: corporate pension contributions that support your long-term future

🏥 Healthcare support: we cover 50% of the monthly cost of your health insurance for your Mutuelle and Prévoyance

🚌 Extra allowances: we offer restaurant tickets (Swile) and cover transportation costs

🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves

🎉 Regular breakfasts, team events, office parties & sports activities

🌴 Break4me: 1-month sabbatical after 3 years of service

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Team Description

As Training Team Lead, you’ll be the operational and people lead for Field Sales Training in established markets. You’ll coach and support a team of experienced Field Sales Trainers, ensuring training is delivered on time, to a high standard, and with clear impact on field performance.

You’ll join the Sales Training team, sitting within our Sales Enablement function. Based in our hubs across Europe, they are focused on helping our Field Sales teams succeed quickly, confidently, and consistently.

You’ll sit at the centre of execution, turning strategy into action and bringing clarity to day-to-day delivery. Working closely with Field Sales leadership, RevOps, and Product, you’ll keep training tightly connected to what’s happening in the field - from onboarding and accreditation through to early activation, productivity and ongoing training.

Get a feel for our London office here 👇

What You’ll Do

• Own training outcomes linked to sales performance metrics, including onboarding completion, early sales activation, and cohort conversion targets
• Lead and support a team of Field Sales Trainers, setting clear priorities and ensuring high-quality delivery across markets
• Own the execution of onboarding, accreditation, and ongoing field sales training, maintaining consistency and standards
• Coach and develop trainers through observation, structured feedback, and regular performance conversations
• Monitor onboarding effectiveness and outcomes, adjusting training focus when results are off track
• Act as the link between the EU Sales Training Manager and the trainer team, translating priorities into clear actions
• Partner with Field Sales leadership, RevOps, and Product to ensure training is timely, relevant, and performance-driven

You’ll Be Great for This Role If

• Bring 3-5 years of sales training experience, with a strong understanding of onboarding and early performance drivers
• Have solid sales knowledge from live B2B selling environments, preferably field sales, so you know what good looks like
• Have 1-3 years of experience leading trainers/coaches in a sales environment 
• Are comfortable owning operations across remote teams or markets 
• Regularly use data to guide decisions - and measure the impact of training
• Communicate clearly, collaborate well, and take ownership of outcomes

Nice to have:

• Fluency in French, German, Spanish, or Italian
• Experience in fintech, payments, or POS
• Exposure to Product or RevOps collaboration

Why You Should Join SumUp

 
🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp’s future success

🏖️ Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves

📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education

🏥 Health matters: private health insurance, including optical and dental

🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta

💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)

🛡 Peace of mind: life insurance from MetLife for 2× your salary

🌴 Break4me: 1-month sabbatical after 3 years of service

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

🚀 Outbound Key Account Executive (On-Site – Berlin or Barcelona)

This position is based in Berlin or Barcelona.

Ready to launch your sales career in one of the world’s fastest-growing fintech companies?
Join our high-energy team and help us bring smarter payment solutions to small businesses across the UK and Europe.

At SumUp, we’re on a mission to empower small merchants by making payments simple, accessible, and hassle-free. Today, we support over 4 million businesses in 30+ countries — and we’re just getting started.

As an Outbound Key Account Executive, you'll be part of a collaborative, fast-paced team driving growth and helping entrepreneurs access the tools they need to succeed.

🎯 What You’ll Be Doing

💼 Proactively identify and reach out to small business prospects in Switzerland via calls, emails, and social — you’ll be the one starting the conversation

🤝 Build strong relationships by understanding the unique needs of small businesses and showing how SumUp can make a real difference

🎤 Deliver value-driven product pitches and demos that help convert curiosity into commitment

🔥 Own the full sales cycle — from first outreach to deal closed

📊 Track your performance, meet your goals, and continuously level up through feedback and data

🧠 Share insights, collaborate with your team, and help build an energised outbound culture in the office

👀 You’ll Be a Great Fit If You:

• Have 1–2 years of outbound sales or business development experience —  and a drive to learn and grow fast in the role
• Are fluent in Swiss German or French (C1+) and strong in English for internal teamwork
• Are confident, curious, and comfortable with high-volume outreach (mostly phone-based)
• Love solving problems and helping people
• Are results-driven and thrive on smashing targets
• Bring a positive, team-first attitude and enjoy celebrating wins with your colleagues
• Bonus: Experience in payment tech, SaaS, or hospitality tools is a big plus

💥 Why Join SumUp

💸 Competitive base salary + uncapped commission
  Your earning potential grows with your success!

✅ A Foot in the Fintech Door
Work for a global brand that’s scaling fast — and be part of a mission-driven team with real impact

🏢 Office-first Culture 
Collaborate face-to-face with a fun, supportive team and stay connected to the energy of live sales

📚 €2,000 Annual Learning Budget
Invest in your development with training, events, or courses that support your goals

🧘 Sabbatical After 3 Years
Take a well-earned 30-day break to reset or pursue something meaningful

🌍 Diverse & Inclusive Workplace
Be part of a team that values different perspectives and creates space for everyone to thrive

💸 Referral Bonus
 Help grow the team by referring talented friends or former colleagues — and get rewarded for it

Hungry to grow? Curious about fintech? Love working with people?
Let’s talk — apply now and kickstart your next chapter with SumUp.

¡Sé la cara de SumUp en Barcelona!

¿Eres de los que disfruta conociendo gente nueva, tienes actitud positiva y te apasionan las ventas?
¿Te gustaría ayudar a los pequeños comercios barceloneses a crecer con soluciones de pago sencillas y eficaces?
¡Esta es tu oportunidad!

En SumUp, transformamos la manera en que los negocios aceptan pagos. Nuestra misión es clara: hacer que cualquier comercio, por pequeño que sea, pueda recibir pagos con tarjeta de forma rápida y segura. Como Representante de Ventas de Campo en Barcelona, serás el nexo entre nuestra tecnología y los negocios locales.

Lo que harás como Representante de Ventas de Campo:

• Visitarás comercios locales (tiendas, bares, peluquerías, restaurantes, etc.) para presentar nuestras soluciones de pago.
• Ofrecerás asesoramiento personalizado sobre cómo agilizar sus tareas cotidianas con los lectores y el ecosistema SumUp.
• Cerrarás acuerdos directamente con los clientes, generando relaciones de confianza a largo plazo.
• Organizarás tu propia agenda y rutas comerciales por la ciudad con total autonomía.
• Actuarás como embajador/a de SumUp, llevando nuestra marca con orgullo y cercanía.

Lo que obtendrás:

• Salario base/sueldo fijo competitivo + comisiones atractivas sin límite.
• Formación inicial y apoyo continuo: queremos que triunfes desde el primer día.
• Herramientas de trabajo incluidas: tablet, equipamiento comercial y material promocional.
• Un entorno dinámico, joven y en constante crecimiento.
• Oportunidades reales  de desarrollo dentro de una empresa global con presencia en más de 30 países.

Lo que buscamos:

• Tienes experiencia en ventas o una fuerte motivación para desarrollarte en este ámbito.
• Eres sociable, proactivo/a y disfrutas del contacto directo con clientes.
• Te gusta encontrar soluciones y te centras en lograr  resultados.
• Hablas español de forma fluida e inglés conversacional; se valorará el conocimiento de catalán.
• Se valorará contar con permiso de conducir, aunque no es un requisito imprescindible.

¿Por qué unirte a SumUp?

• Colaboración global: Trabaja desde nuestra oficina en Barcelona junto a SumUppers de todo el mundo en productos fintech de gran escala, utilizados por millones de negocios. Nuestra cultura es office-first, fomentando la colaboración presencial.
• Tickets para restaurantes (con Edenred) para disfrutar más de tus almuerzos.
• Compromiso con la Diversidad e Inclusión: Formarás parte de un entorno laboral que valora la diversidad y promueve una cultura inclusiva, donde todas las perspectivas son bienvenidas.
• Presupuesto de formación anual de 2.000 €: Para asistir a conferencias o continuar tu desarrollo profesional con formación adicional.
• 30 días de sabático: Tras 3 años en SumUp, podrás disfrutar de un merecido descanso con nuestro programa de sabático.

¿Listo/a para impulsar los negocios de Barcelona con nosotros?
¡Entonces te queremos en nuestro equipo!

Aplica ahora y empieza a cambiar la forma en que se hacen negocios en tu ciudad con SumUp.

En SumUp, estamos orgullosos de ser una empresa que ofrece igualdad de oportunidades. Valoramos las perspectivas y experiencias diversas: si estás motivado/a, tienes capacidad y te entusiasma nuestra misión, te animamos a postularte aunque no cumplas con todos los requisitos.

#SumUpEspanaFS

SDR Team Lead (French-speaking)

📍 Barcelona | On-site
🗣 French required | English fluent

At SumUp, we help small businesses win with simple, powerful tech used by 4M+ merchants worldwide.

We’re scaling our outbound engine in Barcelona. The base is there. Now it’s about raising the level and setting a real pace.

This is not a “manage from distance” role. You lead from the front.

🚀 What You’ll Do

• Lead, coach, and push a team of SDRs on outbound pipeline
• Stay hands-on: cold calls, messaging, sequences, objections
• Build pipeline and drive daily execution
• Define territory, accounts, and outbound approach
• Spot gaps fast and fix them
• Work closely with Head of Sales to scale the team
• Set the standard on intensity and output

You’re in the trenches. Driving, not observing.

🧠 Who This Is For

• Outbound sales experience + some leadership exposure
• Strong in cold calling, sequences, objection handling
• French fluent + English solid
• Hands-on, numbers-driven, ownership mindset
• Executes fast, doesn’t overthink
• Can bring structure without slowing things down

💡 Why SumUp

• Real impact: build, not inherit
• High ownership, low bureaucracy
• Close to decisions and strategy
• Performance-driven, fast growth

About SumUp

We believe in the everyday hero.

Small business owners are at the core of everything we do. Across Europe, South America, and the US, we build simple, powerful tools to help them run and grow.

We hire people who take ownership, move fast, and raise the bar.

Junior Early Growth Specialist - English Market

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

As a Junior Activation & Upsell Specialist (Junior Early Growth Specialist), you are the critical link between a new merchant signing up and becoming a thriving member of the SumUp ecosystem. This is a dynamic role where you will act as a partner to small business owners, ensuring they have the right tools—from card readers to our Business Account—to succeed from day one.

You will sit at the intersection of Onboarding, Activation, and Sales, focusing on driving product adoption and identifying growth opportunities within our newly acquired merchant base. This role is designed for a high-energy individual who is motivated by targets and eager to launch a career in Fintech.
What you’ll do:

• Drive Merchant Activation: Proactively reach out to new merchants to guide them through their first transactions and ensure a seamless start with the SumUp platform.
• Consultative Upselling: Analyze merchant profiles to recommend and sell additional SumUp products (such as the Business Account, Invoicing, or advanced hardware) that fit their specific business needs.
• Outbound Engagement: Execute high-volume outbound calling campaigns to activate accounts and re-engage merchants who haven't yet realized the full potential of our ecosystem.
• Hit Growth Targets: Consistently meet and exceed monthly activation and upsell KPIs, directly impacting company revenue and your own commission-based earnings.
• Feedback Loop: Act as the "voice of the customer," sharing insights from your direct merchant interactions with the Product and Marketing teams to improve the user journey.

What we’re looking for:

• Previous experience in onboarding, customer support, SDR or roles with strong outbound exposure 
• Comfort with high-volume outbound calls
• Excellent verbal and written proficiency in English
• Proven track record of consistently meeting or exceeding KPIs.
  
  

Why you should join SumUp:

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🥗 Restaurant tickets (Edenred)

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Junior Early LifeCycle Specialist - English and Dutch

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 37 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

In this role, you will be responsible for building and maintaining successful client relationships.

What you’ll do

• Support new merchants during onboarding, guiding them through setup and activation of SumUp products (Card Readers, POS Lite/Plus/Pro, Kiosk)
• Drive early product adoption by assisting with key activation steps, training sessions, and first transaction goals
• Monitor merchant activity, proactively reaching out to inactive users to offer support and boost engagement
• Collaborate with sales teams to ensure seamless handovers and continuity of onboarding experience
• Respond to inquiries and troubleshoot onboarding issues, escalating complex cases and covering the inbound support line as needed

What we’re looking for

• Native Dutch and fluent in English (C1 or C2)
• A natural problem-solver with a proactive mindset
• An outstanding communicator who genuinely enjoys helping customers
• Comfortable in a fast-paced, start-up environment
• Excited to work onsite at our Barcelona HQ

Why you should join SumUp

 🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🥗 Restaurant tickets (Edenred) - Monday Breakfast, Wednesday and Thursday lunch.

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

About SumUp

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.

Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a team-first attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.

Your Team 

You’ll join Credit Risk Analytics, a high-impact squad at the core of SumUp’s Lending strategy — a business line on a very ambitious growth track.

This team sits at the intersection of risk, data, product, and engineering, owning credit performance end-to-end: from origination and pricing to portfolio monitoring and experimentation. You’ll work closely with Credit Risk Managers, Data Scientists, ML Engineers, and Credit Risk Engineering to ensure lending remains responsible, scalable, and profitable as we expand into new markets.

📍 Get a feel for life at our Barcelona office 👉 Watch here

What You’ll Do

• Own credit origination end-to-end, from planning and execution to monitoring performance against targets
  
  
• Track and analyse key credit risk KPIs, identifying trends, anomalies, and areas for investigation
  
  
• Support pricing, caps, and approval strategies by providing data-driven insights and recommendations
  
  
• Partner closely with Engineering, Data Science, and Product to improve automation and scalability of credit processes
  
  
• Contribute to portfolio monitoring, cohort analysis, and early risk detection across markets and products
  
  
• Help build and maintain clear documentation, policies, and reporting to support governance and audits

You’ll Be Great for This Role If

• You have strong experience in data analytics or similar, including 2+ years in a credit risk, lending analytics, or lending-related role
  
  
• You’re confident using SQL to query large datasets independently and turn results into actionable insights. Experience with Python is a plus
  
  
• You understand core credit risk concepts such as probability of default, credit margin, and the credit lifecycle, and how these elements interact with each other
  
  
• You’re comfortable working in a fast-changing environment where priorities evolve week to week. 
• You thrive in a cross-functional agile framework
  
  
• You work autonomously, take ownership, and are proactive
  
  
• You communicate clearly and enjoy collaborating with cross-functional teams like Engineering and Data Science

Why You Should Join SumUp

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🚀 Enrolment onto our VSOP program: you will own a stake in SumUp’s future success

🏖 Generous time off: enjoy 23 days of paid leave plus public holidays and special leave days

🥗 Subsidised restaurant tickets (Edenred) and office breakfast on Mondays

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🌴 Break4me: 1-month sabbatical after 3 years of service

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

At SumUp, we’re on a mission to empower small businesses around the world with simple, affordable tools to help them start, run, and grow. More than 4 million merchants across 36 markets trust us as their financial partner — and we’re just getting started.

We’re a global team of 3,000+ people from over 90 nationalities, united by curiosity, collaboration, and care. Our core values and culture shape everything we do, fostering inclusion, learning, and belonging.

SumUp is proud to be an Equal Employment Opportunity employer, committed to building a safe, respectful, and diverse workplace where everyone can thrive.

👉 Explore more about our culture on our careers site, or follow us on LinkedIn and Instagram.

🚀 Ready to launch your sales career in one of the world’s fastest-growing fintech companies?

Join our high-energy team in Barcelona and help us bring smarter payment solutions to small businesses across the UK and Europe.

At SumUp, we’re on a mission to empower small merchants by making payments simple, accessible, and hassle-free. Today, we support over 4 million businesses in 30+ countries — and we’re just getting started. As a Sales Development Representative (SDR), you’ll be the first point of contact with future SumUp merchants, introducing them to a product that actually makes a difference.

Whether you're just starting out or looking to grow in your sales career, this role offers the perfect launchpad:

📞 Build real sales skills

🌍 Work in a diverse, international team

🧠 Learn fast with expert mentorship

🚀 Grow your career in tech from day one

What you'll be up to:

• Proactively reach out to businesses via targeted outbound calls to understand their needs and assess their fit for SumUp’s POS and payment solutions
• Qualify merchants by gathering key business information and offering insights into how our products can support their operations
• Schedule high-quality, localised appointments for our Field Sales team to conduct in-depth demos, negotiate terms, and close deals
• Focus on outreach to merchants who haven’t requested contact, using outbound tools, lead lists, and past opportunity data
• Play a key role in driving deal generation by ensuring Field Sales has a strong pipeline of well-matched, engaged prospects

We’d love to meet you if you have:

• Strong communication skills and a friendly, confident phone presence
• Fluency in English and German
• Experience working directly with customers or clients in a fast-paced environment
• A track record in outbound outreach — you’re comfortable starting conversations from scratch
• Some hands-on cold calling experience (and the resilience that comes with it!)
• Previous sales experience — not a must, but definitely a plus

Life at SumUp:

💸 Competitive base salary + uncapped commission — your earning potential grows with your success!

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup.

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🥗 Restaurant tickets

🚇 public transport ticket (50%), Health Insurance (50%)  

🏅The Urban Sports Club basic plan membership 

👥An amazing team and work environment that works with passion and purpose to achieve incredible results

🪩We get together regularly for breakfasts, team events, office parties and sport

🌴 Break4me: 1-month sabbatical after 3 years of service

📍 be based in the heart of Barcelona

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

🏠We offer a relocation bonus to support your move

About SumUp

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

🚀 Outbound Key Account Executive (On-Site – Barcelona)

Ready to launch your sales career in one of the world’s fastest-growing fintech companies?
Join our high-energy team in Barcelona and help us bring smarter payment solutions to small businesses across the UK and Europe.

At SumUp, we’re on a mission to empower small merchants by making payments simple, accessible, and hassle-free. Today, we support over 4 million businesses in 30+ countries — and we’re just getting started.

As an Outbound Key Account Executive, you'll be part of a collaborative, fast-paced team driving growth and helping entrepreneurs access the tools they need to succeed.

🎯 What You’ll Be Doing

💼 Proactively identify and reach out to small business prospects in Switzerland via calls, emails, and social — you’ll be the one starting the conversation

🤝 Build strong relationships by understanding the unique needs of small businesses and showing how SumUp can make a real difference

🎤 Deliver value-driven product pitches and demos that help convert curiosity into commitment

🔥 Own the full sales cycle — from first outreach to deal closed

📊 Track your performance, meet your goals, and continuously level up through feedback and data

🧠 Share insights, collaborate with your team, and help build an energised outbound culture in the office

👀 You’ll Be a Great Fit If You:

• Have 1–2 years of outbound sales or business development experience —  and a drive to learn and grow fast in the role
• Are confident, curious, and comfortable with high-volume outreach (mostly phone-based)
• Love solving problems and helping people
• Are results-driven and thrive on smashing targets
• Bring a positive, team-first attitude and enjoy celebrating wins with your colleagues
• Bonus: Experience in payment tech, SaaS, or hospitality tools is a big plus

💥 Why Join SumUp

💸 Competitive base salary + uncapped commission
  Your earning potential grows with your success!

✅ A Foot in the Fintech Door
Work for a global brand that’s scaling fast — and be part of a mission-driven team with real impact

🏢 Office-first Culture 
Collaborate face-to-face with a fun, supportive team and stay connected to the energy of live sales

📚 €2,000 Annual Learning Budget
Invest in your development with training, events, or courses that support your goals

🧘 Sabbatical After 3 Years
Take a well-earned 30-day break to reset or pursue something meaningful

🌍 Diverse & Inclusive Workplace
Be part of a team that values different perspectives and creates space for everyone to thrive

💸 Referral Bonus
 Help grow the team by referring talented friends or former colleagues — and get rewarded for it

Hungry to grow? Curious about fintech? Love working with people?
Let’s talk — apply now and kickstart your next chapter with SumUp.

Sobre nosotros

Los grandes vendedores no esperan oportunidades, las crean. Buscamos perfiles orientados a comisión, enfocados en objetivos y con ganas de dejar huella.

Los pequeños negocios están en el centro de todo lo que hacemos. Las pymes y comercios en España son la base de nuestra economía y necesitan una plataforma de pagos y gestión financiera diseñada para su realidad. Eso es exactamente lo que ofrece SumUp, y estamos ampliando nuestro equipo de ventas en calle para llegar a negocios en todo el país.

Descripción del rol

Buscamos un Consultor de Ventas en Calle, con mentalidad comercial fuerte y orientado a resultados, para unirse a nuestro equipo en España. En este rol estarás en la calle cada día, construyendo relaciones reales con propietarios de negocios locales y mostrándoles cómo las soluciones de pago y gestión financiera de SumUp pueden mejorar la forma en que operan.

El pequeño comercio en España es dinámico, pero también competitivo. Los clientes esperan opciones de pago rápidas, flexibles y modernas. Los negocios necesitan algo más que un simple datáfono: necesitan una solución integrada que les ayude a gestionar cobros, controlar ingresos y tomar decisiones con datos en tiempo real. SumUp ofrece exactamente eso, y tu responsabilidad es hacerlo llegar al mercado.

Desde el primer día se espera que generes negocio: identificar oportunidades, crear tu propio pipeline y cerrar acuerdos. Tendrás herramientas, producto y soporte, pero el empuje y la disciplina deben venir de ti.

Si te motivan los objetivos, disfrutas vendiendo cara a cara y quieres tener un impacto real ayudando al comercio local, queremos conocerte.

Qué harás

• Identificar y captar clientes potenciales, especialmente pequeños y medianos negocios en sectores como hostelería, retail, alimentación y servicios locales.
• Salir a la calle desde el primer día: generar leads, concertar reuniones y cerrar oportunidades.
• Realizar reuniones presenciales y demostraciones que muestren el valor real de la plataforma de pagos y gestión de SumUp.
• Explicar a los propietarios por qué contar con una solución moderna y fiable de pagos no es opcional si quieren crecer y competir.
• Construir y mantener tu propio pipeline mediante networking, referencias, puerta fría y conocimiento profundo del mercado local.
• Comunicar nuestra propuesta de valor con claridad, gestionar objeciones con seguridad y adaptar tu discurso a cada negocio.
• Convertirte en un asesor de confianza para tus comercios, generando relaciones duraderas que impulsen ingresos recurrentes.

Encajarás si…

• Tienes experiencia demostrable en ventas B2B en calle o en un rol outbound similar, idealmente en hostelería, retail o entornos de TPV.
• Puedes empezar desde el primer día generando tus propias oportunidades y cerrando ventas sin depender de un largo periodo de adaptación.
• Superas objetivos de forma constante y asumes responsabilidad total sobre tus resultados.
• Conoces el mercado español y entiendes cómo funcionan los pequeños negocios y sus desafíos diarios.
• Tienes experiencia en puerta fría, generación de leads y construcción de pipeline desde cero.
• Te sientes cómodo explicando el valor de la tecnología de pagos para mejorar la rentabilidad de un negocio.
• Eres autónomo, resiliente y te motiva trabajar de forma independiente en la calle.

Por qué unirte a SumUp

• Bonus mensual de 500 euros sujeto a “Partner status” (10 activaciones en 2 meses).
• Te llevas el 50% de los ingresos generados por pagos, hardware y software.
• Además, ganas un 20% de ingreso recurrente de todos los comercios de tu cartera durante dos años.
• Construyes ingresos a largo plazo. Con comisiones recurrentes y clientes activos, tu esfuerzo sigue generando ingresos incluso meses o años después.
• Formación práctica, acompañamiento en producto y estrategias probadas para vender mejor y más rápido.
• Apoyo continuo de un Territory Manager y una comunidad comercial que comparte buenas prácticas y resultados.

#ES-FS 

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

Team Description

The Lending team offers a fair, easy, timely, and financially relevant lending experience to small merchants. Empower small business owners to manage their financing independently of the stage of their business, either funding their growth, managing their cash flow,w or covering their operational costs. Enable capital to be available to our merchants and consumers, always and everywhere.

We are looking for new Engineers for our team responsible for developing and maintaining the backend of a critical piece of a lending business: Dunning & Collection. This process is responsible for reaching out our merchants, building repayment plans, and providing alternative payment methods for our customers to stay on track with their financial obligations with SumUp. This includes designing, implementing, and testing new features, as well as improving the performance and scalability of existing ones.

What you’ll do

• The goal is to improve the functionality and user experience of SumUp's lending platform and to ensure that it meets the needs of our merchants.
• Design and implement new micro-services to cover different use-cases on Dunning & Collection journey, considering nuances between markets;
• Improve the performance and scalability of the systems;
• Design and develop integration with external partners to enable growth.
• Contribute to the development of a high-performing team.

You’ll be great for this role if

• 1-3 years of experience as a Software Engineer
• Experience with Golang or other OOP languages such as Java, Kotlin, Python, etc. 
• Experience in creating and maintaining simple components in React.
• Experience with RESTful API design and development.
• Experience with Git and Git workflows.
• Experience with SQL and NoSQL databases, such as PostgreSQL

It will be an awesome add

• Good English communication skills to engage in technical refinements with an international team
• Experience in a fintech/startup environment

Why you should join SumUp

• Opportunity to work with a truly global, multicultural team (we are 3000+ people from 93 countries, spread across 4 continents).
• Learning & development budget for attending conferences and external training
• Competitive salary package and virtual stock option program
• Office relaxation activities such as yoga and massages regular brunches, football events, and office parties
• 23 days paid vacation days
• Additional health insurance and Multisport card
• Restaurant ticket
• An amazing team and work environment that works with passion and purpose to achieve incredible results

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate

Sales Content Design Specialist (Parental Leave Cover)

Sales Enablement | 8-month fixed-term contract | London (office-first)

Team description

The Sales Enablement team at SumUp exists to make sure our sales reps have exactly what they need, when they need it, to sell confidently and effectively. As SumUp's sales engine continues to grow across inside sales, field sales, and key accounts, the demand for well-structured, accessible, and high-quality content has never been higher. In this role, you'll be the person who owns that content ecosystem: building, curating, and maintaining the resources that thousands of sales interactions depend on, and helping us explore smarter, AI-powered ways to get the right content into the right hands at the right time.

This is an 8-month parental leave cover contract, with the possibility of extension.

What you'll do

• Own Mission Control (our sales knowledge base and microsite) making sure content is easy to find, genuinely useful, and built for how reps actually work (think, field sales who are on the move)
• Build relationships with sales leaders across EU markets, connecting regularly to understand what resources their teams need, then bringing those to life. For example one-pagers, guides, video tutorials, slide decks and more
• Research, evaluate, and propose platforms and tools that can make content delivery smarter and more scalable across countries and teams
• Collaborate with local trainers to make sure materials land correctly in each market
• Work closely with subject matter experts across Sales, Marketing, and Product to curate and develop content that reflects our latest positioning, competitive landscape, and product updates before key launches
• Lead the rollout of our rebrand across all sales enablement materials, keeping quality and consistency high across every market

You'll be great for this role if

• Strong stakeholder management comes naturally, e.g. proactively reaching out to sales leaders, collecting requirements, knowing when to push back, and clearly communicating prioritisation decisions with confidence and context.
• Experience with content design and architecture, with a strong feel for how to structure resources for readability, visual hierarchy, and mobile responsiveness.
• Leverage a naturally collaborative approach, with the communication skills to build strong relationships across multiple teams.
• A sharp sense of audience and usability, understanding that content needs to work for a sales rep in the field, not just look polished on a screen.
• Ability to manage a high volume of competing requests from across the sales organisation, making confident, impact-led calls about what gets prioritised.
• Comfort working independently as a sole contributor in a fast-moving, ambiguous environment, where priorities shift and adaptability is key.
• Genuine curiosity about AI and new tools, with the willingness to step outside a traditional content comfort zone to find smarter, more scalable ways of working.

Why you should join SumUp

🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education

🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves

🏥 Health matters: private health insurance, including optical and dental

🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta

💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)

🛡 Peace of mind: life insurance from MetLife for 2× your salary

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Customer Support Agent — German Market 

Location: On-site in our vibrant Barcelona HQ

At SumUp, we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible.

As part of our international Customer Support Team, you’ll be the voice of SumUp for our German speaking merchants, helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day.

This is more than a support role — it’s an opportunity to make a real impact, develop your skills in fintech and customer experience, and grow within one of Europe’s most dynamic tech companies.

💡 What you’ll do

• Be the first point of contact for our German merchants — helping them succeed with empathy, patience, and a problem-solving mindset.
  
  
• Manage, prioritize, and resolve customer requests efficiently through calls, emails, and chats.
  
  
• Deliver a best-in-class customer experience across a range of topics (Banking, Invoicing, CNP, and more).
  
  
• Collaborate closely with internal teams to ensure smooth resolutions and constant process improvement.
  
  
• Continuously learn about our products and services to provide accurate, up-to-date support.
  
  

🌟 You’ll thrive in this role if you are...

• Fluent in German and English (C1 or above) — communication is your superpower.
  
  
• Passionate about helping people and solving problems.
  
  
• Curious and eager to learn — whether it’s new tools, fintech trends, or customer engagement strategies.
  
  
• Comfortable working in a fast-paced, international environment where every day brings something new.
  
  
• Excited to join an office-first culture in Barcelona, where collaboration and growth go hand in hand.
  
  
• Flexible with a rotating schedule and open to new challenges.
  
  

💼 Why you should join SumUp

At SumUp, you’ll be part of a company that’s growing fast — and so will you. We’ll give you the tools, training, and community to build your career in tech and customer experience from day one.

Here’s what we offer:

• 🌎 Work with talented SumUppers across the globe on fintech products used by millions of businesses worldwide.
  
  
• 📚 A dedicated €2,000 annual learning & development budget — invest in courses, conferences, or certifications that excite you.
  
  
• 🌈 A culture that celebrates diversity, inclusion, and belonging — we want you to bring your whole self to work.
  
  
• 🥗 Meal vouchers and perks to make your everyday life easier.
  
  
• 🔄 30-day sabbatical after 3 years at SumUp — time to recharge, travel, or pursue a personal goal.
  
  
• 💸 Referral bonuses — bring great people with you on the journey!
  
  

🚀 Ready to make an impact?

If you’re looking for a role where you can grow, learn, and help small businesses succeed — we’d love to hear from you.

Join us, and let’s shape the future of fintech together. 💙

#SumUpOps

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Customer Support Agent - German Speaker (Berlin based, onsite)

SumUp is a leading global fintech company committed to leveling the playing field for small businesses. Founded in 2012, we’re the trusted partner of over 4 million merchants in 37 markets worldwide, providing simple and affordable tools that enable them to manage payments, business finances and customer relationships. 

As a Customer Support Agent for the German market, you will be the voice of our company. 

What you’ll be doing in this position

• Supporting our German-speaking customers by phone, email, chat and social media channels
• Supporting our merchants for all questions and inquiries about our POS solution
• You actively work on the optimization of all processes related to our customers, to constantly increase the happiness of our merchants

You’ll be great for this position if you have

• Multi-tasking skills
• Excellent verbal and written communication (German and English)
• Problem solving attitude
• Experience with CRM systems
• Demonstrated ability to work in team and also independently

Why you should join SumUp:

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

This job is on-site.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Junior Early Growth Specialist - German Market

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

As a Junior Activation & Upsell Specialist (Junior Early Growth Specialist), you are the critical link between a new merchant signing up and becoming a thriving member of the SumUp ecosystem. This is a dynamic role where you will act as a partner to small business owners, ensuring they have the right tools—from card readers to our Business Account—to succeed from day one.

You will sit at the intersection of Onboarding, Activation, and Sales, focusing on driving product adoption and identifying growth opportunities within our newly acquired merchant base. This role is designed for a high-energy individual who is motivated by targets and eager to launch a career in Fintech.
What you’ll do:

• Drive Merchant Activation: Proactively reach out to new merchants to guide them through their first transactions and ensure a seamless start with the SumUp platform.
• Consultative Upselling: Analyze merchant profiles to recommend and sell additional SumUp products (such as the Business Account, Invoicing, or advanced hardware) that fit their specific business needs.
• Outbound Engagement: Execute high-volume outbound calling campaigns to activate accounts and re-engage merchants who haven't yet realized the full potential of our ecosystem.
• Hit Growth Targets: Consistently meet and exceed monthly activation and upsell KPIs, directly impacting company revenue and your own commission-based earnings.
• Feedback Loop: Act as the "voice of the customer," sharing insights from your direct merchant interactions with the Product and Marketing teams to improve the user journey.

What we’re looking for:

• Previous experience in onboarding, customer support, SDR or roles with strong outbound exposure 
• Comfort with high-volume outbound calls
• Excellent verbal and written proficiency in both German and English
• Proven track record of consistently meeting or exceeding KPIs.
  
  

Why you should join SumUp:

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🥗 Restaurant tickets (Edenred)

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

Team Description

The Lending team offers a fair, easy, timely, and financially relevant lending experience to small merchants. Empower small business owners to manage their financing independently of the stage of their business, either funding their growth, managing their cash flow,w or covering their operational costs. Enable capital to be available to our merchants and consumers, always and everywhere.

We are looking for our new Senior Engineer for our team responsible for developing and maintaining the backend two important pieces of our products: Risk Assessment and Dunning & Collection. This includes designing, implementing, and testing new features, as well as improving the performance and scalability of existing ones.

What you’ll do

• The goal is to improve the functionality and user experience of SumUp's lending platform and to ensure that it meets the needs of our merchants.
• Design and develop Risk Assessment and Dunning & Collection micro-services, considering differences between markets;
• Improve the performance and scalability of the systems;
• Design and develop integration with external partners to enable growth.
• Contribute to the development of a high-performing team.

You’ll be great for this role if

• More than 4 years of experience as a Software Engineer
• Experience with Golang or other OOP languages such as Java, Kotlin, Python, etc. 
• Experience in creating and maintaining simple components in React.
• Experience with RESTful API design and development.
• Experience with Git and Git workflows.
• Experience with SQL and NoSQL databases, such as PostgreSQL

It will be an awesome add

• Good English communication skills to engage in technical refinements with an international team
• Experience in a fintech/startup environment

Why you should join SumUp

• Opportunity to work with a truly global, multicultural team (we are 3000+ people from 93 countries, spread across 4 continents).
• Learning & development budget for attending conferences and external training
• Competitive salary package and virtual stock option program
• Office relaxation activities such as yoga and massages regular brunches, football events, and office parties
• 23 days paid vacation days
• Additional health insurance and Multisport card
• Restaurant ticket
• An amazing team and work environment that works with passion and purpose to achieve incredible results

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate

Sales Enablement Content Specialist (Parental Leave Cover)

Sales Enablement | 8-month fixed-term contract | London (office-first)

Team description

The Sales Enablement team at SumUp exists to make sure our sales reps have exactly what they need, when they need it, to sell confidently and effectively. As SumUp's sales engine continues to grow across inside sales, field sales, and key accounts, the demand for well-structured, accessible, and high-quality content has never been higher. In this role, you'll be the person who owns that content ecosystem: building, curating, and maintaining the resources that thousands of sales interactions depend on, and helping us explore smarter, AI-powered ways to get the right content into the right hands at the right time.

This is an 8-month parental leave cover contract, with the possibility of extension.

Why you should join SumUp

🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education

🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves

🏥 Health matters: private health insurance, including optical and dental

🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta

💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)

🛡 Peace of mind: life insurance from MetLife for 2× your salary

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

SDR Team Lead (German + Dutch)

📍 Köln | On-site
 🗣 German required | Dutch strongly preferred

At SumUp, we help small businesses win with simple, powerful tech used by 4M+ merchants worldwide.

We’re building our outbound engine in Germany. The base exists. Now it’s about structure, pace, and a model that scales.

This role is for someone who sets the standard through action, not theory.

🚀 What You’ll Do

• Lead, coach, and push a team of SDRs on outbound
• Stay hands-on: cold calls, sequences, objection handling
• Build pipeline and drive daily execution
• Define territories, target accounts, and messaging
• Spot gaps quickly and fix them directly
• Work closely with Head of Sales to scale the team

You’ll be in the field with the team. Driving output, not observing it.

🧠 Who This Is For

You’ll fit if you:

• Have outbound experience + initial leadership exposure
• Are strong in cold calling, sequencing, and objections
• Speak German fluently; Dutch gives you an edge
• Think in numbers and take full ownership
• Execute fast and keep things simple

Why join SumUp

• Real impact: shape how outbound is built
• High ownership, low bureaucracy
• Close to decision-making and growth
• Performance-driven environment

About SumUp

We believe in the everyday hero.

Small business owners are at the core of everything we do. Our teams across Europe, South America, and the United States build simple, powerful financial tools that help them run and grow their businesses.

We hire people who take ownership, move fast, and raise the bar.

Junior Early LifeCycle Specialist - German

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

In this role, you will be responsible for building and maintaining successful client relationships.

What you’ll do

• Support new merchants during onboarding, guiding them through setup and activation of SumUp products (Card Readers, POS Lite/Plus/Pro, Kiosk)
• Drive early product adoption by assisting with key activation steps, training sessions, and first transaction goals
• Monitor merchant activity, proactively reaching out to inactive users to offer support and boost engagement
• Collaborate with sales teams to ensure seamless handovers and continuity of onboarding experience
• Respond to inquiries and troubleshoot onboarding issues, escalating complex cases and covering the inbound support line as needed

What we’re looking for

• Fluent in German and English (C1 or C2)
• A natural problem-solver with a proactive mindset
• An outstanding communicator who genuinely enjoys helping customers
• Comfortable in a fast-paced, start-up environment
• Excited to work onsite at our Barcelona HQ

Why you should join SumUp

 🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🥗 Restaurant tickets (Edenred) - Monday Breakfast, Wednesday and Thursday lunch.

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Account Manager HVM – German

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

As an account manager, you will be responsible for managing the full merchant lifecycle of our high-value merchants (monthly TPV > €50), providing personalized, high-touch support from onboarding to retention and growth. You will act as the single point of contact for your assigned portfolio of merchants, proactively engaging with them to maximize their success with SumUp while developing strong relationships that drive business value.

What you’ll do

• Conducting merchant discovery calls, understanding their needs from the moment they sign up and ensuring a smooth and frictionless activation
• Delivering tailored training sessions on SumUp products either remotely or onsite.
• Collaborating with our field sales team during deal closure to ensure a seamless transition
• Serving as the primary relationship manager, ensuring high-value merchants receive priority support and proactively providing strategic consultations to merchants
• Monitoring transactional data and key account metrics, identifying opportunities for growth or signs of potential churn.
• Upselling and cross-selling relevant SumUp products to drive merchant expansion.
• Liaising with internal teams to resolve merchant pain points effectively.

Your mission: Activation, retention and growth of the portfolio of merchants through:

• Proactive activation reach out calls to engage the merchants and get them to start transacting per necessary product
• Conducting personalized training sessions, either onsite or through Google Meets
• Keeping merchants engaged and satisfied with our products and helping them reach their expected TPV targets
• Conducting proactive retention activities, identifying early signs of churn and implementing strategies to re-engage at-risk merchants
• Executing ad-hoc growth campaigns aimed at increasing merchant engagement and driving additional revenue opportunities.

 What we’re looking for

• 2 to 3 years of experience in managing large accounts
• Strong sales and upselling capabilities
• Excellent verbal and written communication skills in English and German
• Interest in data analysis and reporting
• Strong problem-solving skills and the ability to think creatively to find solutions to client issues
• Competent up to date knowledge of market (i.e retail, FnB verticals)

Why you should join SumUp:

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup

🥗Restaurant tickets (powered by Edenred)

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

#SumUpOps

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.