At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. To get there we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!
Our boldness, startup mindset, empathy and love for product foster a creative environment for our employees. We value an entrepreneurial spirit and seek to build lasting relationships among our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses grow.
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Training Manager (Field Sales)
SumUp
Milan, Italy
Sales Support5d ago
Training Manager (Field Sales)
SumUp
Paris, Paris, France
Sales Support5d ago
Training Manager (Field Sales)
SumUp
London, England, United...
Sales Support5d ago
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You’ll join the Sales Training team, sitting within our Sales Enablement function. Based in our hubs across Europe, they are focused on helping our Field Sales teams succeed quickly, confidently, and consistently.
As Training Team Lead, you’ll be the operational and people lead for Field Sales Training in established markets. You’ll coach and support a team of experienced Field Sales Trainers, ensuring training is delivered on time, to a high standard, and with clear impact on field performance.
You’ll sit at the centre of execution, turning strategy into action and bringing clarity to day-to-day delivery. Working closely with Field Sales leadership, RevOps, and Product, you’ll keep training tightly connected to what’s happening in the field — from onboarding and accreditation through to early activation, productivity and ongoing training.
What You’ll Do
Own training outcomes linked to sales performance metrics, including onboarding completion, early sales activation, and cohort conversion targets
Lead and support a team of Field Sales Trainers, setting clear priorities and ensuring high-quality delivery across markets
Own the execution of onboarding, accreditation, and ongoing field sales training, maintaining consistency and standards
Coach and develop trainers through observation, structured feedback, and regular performance conversations
Monitor onboarding effectiveness and outcomes, adjusting training focus when results are off track
Act as the link between the EU Sales Training Manager and the trainer team, translating priorities into clear actions
Partner with Field Sales leadership, RevOps, and Product to ensure training is timely, relevant, and performance-driven
You’ll Be Great for This Role If You
Have 1-3 years of experience leading trainers/coaches in a sales environment
Bring 3-5 years of sales training experience, with a strong understanding of onboarding and early performance drivers
Have solid sales knowledge from live B2B selling environments, preferably field sales, so you know what good looks like
Are comfortable owning operations across remote teams or markets
Regularly use data to guide decisions - and measure the impact of training
Communicate clearly, collaborate well, and take ownership of outcomes
Nice to have:
Fluency in French, German, Spanish, or Italian
Experience in fintech, payments, or POS
Exposure to Product or RevOps collaboration
Why You Should Join SumUp
🌎 Opportunity to work with a truly global, multicultural team from our inspiring Milan location. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment in our VSOP program: you will own a stake in SumUp’s future success
📚 Invest in your growth: €2,000 annual Learning & Development budget to fuel your development
🏖 Generous time off: enjoy 22 days of annual paid leave, 32 hours of Ex Festività (Personal Hours), plus public holidays and special leave days
💼 Financial security: corporate pension contributions that support your long-term future
❤ Well-being support: access our mental health Employee Assistance Programme for guidance and care when you need it
🌴 Break4me: 1-month sabbatical after 3 years of service
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
We believe in the everyday hero, those who have the courage to follow their passion and the strength and determination to realise their dreams.
Small business owners are at the heart of everything we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
With a founder’s mentality and a team-first attitude, our diverse teams across Europe, South America and the United States work together to help small business owners succeed doing what they love.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from more than 90 nationalities, united by global collaboration and an innovative mindset.
Our core values and culture shape everything we do, fostering inclusion, learning and belonging.
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
As Training Team Lead, you’ll be the operational and people lead for Field Sales Training in established markets. You’ll coach and support a team of experienced Field Sales Trainers, ensuring training is delivered on time, to a high standard, and with clear impact on field performance.
You’ll join the Sales Training team, sitting within our Sales Enablement function. Based in our hubs across Europe, they are focused on helping our Field Sales teams succeed quickly, confidently, and consistently.
You’ll sit at the centre of execution, turning strategy into action and bringing clarity to day-to-day delivery. Working closely with Field Sales leadership, RevOps, and Product, you’ll keep training tightly connected to what’s happening in the field - from onboarding and accreditation through to early activation, productivity and ongoing training.
What You’ll Do
Own training outcomes linked to sales performance metrics, including onboarding completion, early sales activation, and cohort conversion targets
Lead and support a team of Field Sales Trainers, setting clear priorities and ensuring high-quality delivery across markets
Own the execution of onboarding, accreditation, and ongoing field sales training, maintaining consistency and standards
Coach and develop trainers through observation, structured feedback, and regular performance conversations
Monitor onboarding effectiveness and outcomes, adjusting training focus when results are off track
Act as the link between the EU Sales Training Manager and the trainer team, translating priorities into clear actions
Partner with Field Sales leadership, RevOps, and Product to ensure training is timely, relevant, and performance-driven
You’ll Be Great for This Role If You
Bring 3-5 years of sales training experience, with a strong understanding of onboarding and early performance drivers
Have solid sales knowledge from live B2B selling environments, preferably field sales, so you know what good looks like
Have 1-3 years of experience leading trainers/coaches in a sales environment
Are comfortable owning operations across remote teams or markets
Regularly use data to guide decisions - and measure the impact of training
Communicate clearly, collaborate well, and take ownership of outcomes
Nice to have:
Fluency in French, German, Spanish, or Italian
Experience in fintech, payments, or POS
Exposure to Product or RevOps collaboration
Why You Should Join SumUp
🌎 Opportunity to work with a truly global, multicultural team from our Paris location. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment in our VSOP program: you will own a stake in SumUp’s future success
📚 Invest in your growth: €2,000 annual Learning & Development budget to fuel your development
💼 Financial security: corporate pension contributions that support your long-term future
🏥 Healthcare support: we cover 50% of the monthly cost of your health insurance for your Mutuelle and Prévoyance
🚌 Extra allowances: we offer restaurant tickets (Swile) and cover transportation costs
🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves
🎉 Regular breakfasts, team events, office parties & sports activities
🌴 Break4me: 1-month sabbatical after 3 years of service
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
As Training Team Lead, you’ll be the operational and people lead for Field Sales Training in established markets. You’ll coach and support a team of experienced Field Sales Trainers, ensuring training is delivered on time, to a high standard, and with clear impact on field performance.
You’ll join the Sales Training team, sitting within our Sales Enablement function. Based in our hubs across Europe, they are focused on helping our Field Sales teams succeed quickly, confidently, and consistently.
You’ll sit at the centre of execution, turning strategy into action and bringing clarity to day-to-day delivery. Working closely with Field Sales leadership, RevOps, and Product, you’ll keep training tightly connected to what’s happening in the field - from onboarding and accreditation through to early activation, productivity and ongoing training.
Get a feel for our London office here 👇
What You’ll Do
Own training outcomes linked to sales performance metrics, including onboarding completion, early sales activation, and cohort conversion targets
Lead and support a team of Field Sales Trainers, setting clear priorities and ensuring high-quality delivery across markets
Own the execution of onboarding, accreditation, and ongoing field sales training, maintaining consistency and standards
Coach and develop trainers through observation, structured feedback, and regular performance conversations
Monitor onboarding effectiveness and outcomes, adjusting training focus when results are off track
Act as the link between the EU Sales Training Manager and the trainer team, translating priorities into clear actions
Partner with Field Sales leadership, RevOps, and Product to ensure training is timely, relevant, and performance-driven
You’ll Be Great for This Role If
Bring 3-5 years of sales training experience, with a strong understanding of onboarding and early performance drivers
Have solid sales knowledge from live B2B selling environments, preferably field sales, so you know what good looks like
Have 1-3 years of experience leading trainers/coaches in a sales environment
Are comfortable owning operations across remote teams or markets
Regularly use data to guide decisions - and measure the impact of training
Communicate clearly, collaborate well, and take ownership of outcomes
Nice to have:
Fluency in French, German, Spanish, or Italian
Experience in fintech, payments, or POS
Exposure to Product or RevOps collaboration
Why You Should Join SumUp
🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp’s future success
🏖️ Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves
📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education
🏥 Health matters: private health insurance, including optical and dental
🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta
💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)
🛡 Peace of mind: life insurance from MetLife for 2× your salary
🌴 Break4me: 1-month sabbatical after 3 years of service
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
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