We’re looking for a new leader in our data organization to guide and grow our product data science team at Spring Health. This is primarily a coach role: you’ll spend a majority of your time on leadership, team enablement, and cross-functional strategy, with the opportunity to get hands-on with strategy and analysis for the most critical initiatives. You will lead product data science across our R&D organization, spanning both our member-facing and provider-facing experiences, with a focus on discovering growth opportunities through experimentation and enabling the broader R&D team to execute on them. You’ll help refine and operationalize our metric tree, with a particular focus on acquisition and activation across the full ecosystem of how members find care and how providers deliver it. Your work will help more people who need care successfully get into and stay in care long enough to get better, in line with our mission to remove all barriers to mental health.

What you’ll be doing

• Work with R&D leaders to set the vision for how product data science drives growth, especially in our acquisition and activation funnels. This includes how we use experimentation, causal inference, and behavioral analysis to identify and prioritize the most impactful opportunities.
• Partner with Product, Design, and other R&D teams to refine and align on our metric tree, ensuring we are focused on the right measures of success and can clearly see the impact of our work.
• Design and continuously refine how the product data science team operates within R&D: roles and responsibilities, collaboration models, team rituals, and how we partner with other data and R&D teams.
• Manage and develop a team of data scientists supporting multiple areas within R&D. This includes 1:1s, performance reviews, feedback, and clear growth paths that build both technical and product/strategy skills.
• Work with your team and cross-functional partners to design and maintain experimentation and measurement frameworks (e.g., clear hypotheses, guardrail metrics, success criteria) that can be reused across R&D and make it easier to run high-quality tests.
• Collaborate with Data Analytics and Analytics Engineering to ensure that our metric tree and core growth KPIs are implemented consistently in our data models, documented clearly, and easily accessible across the company.

What success looks like in this role:

• Your team regularly identifies high-quality growth opportunities through experimentation and analysis, and partners with R&D to execute on them, leading to meaningful improvements in key product and member outcomes.
• Experimentation continues to grow as a core part of how R&D operates: tests are well-designed, results are clear and actionable, and learnings are documented and reused across teams.
• Your data scientists grow in both impact and independence: they are trusted partners to their stakeholders, they take on increasingly strategic work, and they help shape roadmaps rather than only responding to requests.

What we expect from you

• You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you.
• You have substantial experience (typically 10+ years) working with data in analytics or data science roles, with a strong focus on product and/or growth for digital products.
• You have experience (typically 3+ years) experience managing and mentoring data scientists or product analysts, including responsibility for performance, career development, and hiring.
• You have deep experience using experimentation to drive growth: defining hypotheses and KPIs, designing and interpreting A/B tests and other experiments, and translating results into clear recommendations for product and business partners.
• You are comfortable owning and refining a metric tree / KPI hierarchy, and you can bring stakeholders together around shared definitions and measures of success.
• You are deeply fluent in growth thinking: you’re comfortable mapping acquisition and activation funnels, identifying friction points, and using tools like funnel analysis, cohort analysis, and growth loops to find and size opportunities.
• You have experience using modeling and causal inference (e.g., drivers analyses, uplift/propensity models) to identify what’s truly driving key metrics and where to focus experiments.
• You’re comfortable diving into SQL and Python code when needed to sanity-check data, review your team’s work, and give clear technical guidance.
• You have experience working with a modern data stack (for example, a cloud data warehouse, dbt, and a BI tool like Looker) and understand how good data modeling and a strong semantic layer enable consistent metrics.
• You have strong user and stakeholder empathy: you can understand the challenges facing R&D teams and translate them into data science projects and experimentation roadmaps that meaningfully improve how we get members into care.
• You are humble, highly motivated, and thrive in fast-paced, ambiguous environments. You see process and structure as tools to enable impact, not ends in themselves.

The target base salary range for this position is $195,000 - $214,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

We are hiring a Senior Data Analyst within our Business Intelligence organization to work with the Customer Value product team. The Customer Value team is responsible for matching members to providers, routing members to the appropriate care, and forecasting utilization for each of our customers. This position will be critical in building out the metric tree that shows the north star metrics that the Customer Value product team drives, and the component metrics that provide visibility into the drivers and influences that they should be focused on to do root cause analysis.

It is vital that the Customer Value team can measure the impact of precision care routing (PCR) on financial performance to uncover optimization opportunities. Equipping the team with this BI support is critical to their success. You’ll operate in a cross functional data team that includes data scientists and analytics engineers, all of whom are working towards this goal with you. This is a full time position on our team that reports to the Associate Director, Analytics - Product and Revenue. This is a remote position that may require occasional travel for company or team events. 

What you’ll be doing

• Partner with the Customer Value team to build, maintain, and improve reporting infrastructure that supports our provider experience metrics and related KPIs.
• Develop a metric tree for any distinct Customer Value team with a separate North Star Metric, that can be broken down into component metrics and influences.
• Develop dashboards and data visualizations that empower non technical users within the Customer Value team to understand overall trends and drill into drivers of metric movements.
• Support the Customer Value sub-team responsible for routing members to the right care by measuring the impact of this routing on financial performance.
• Partner with the data science team to dive deeper into major trends, helping us understand what is driving those changes.
• Ensure downstream teams can access and utilize data effectively by providing training, documentation and support for the dashboards and data products you deliver.
• Ensure accurate and consistent reporting of metrics, collaborating with cross-functional stakeholders to ensure data alignment across the business.
• Work with our analytics engineering team to maintain the core data models in dbt that support these metrics and ensure data consistency.

What success looks like in this role:

• Develop tools and analyses that enable the Customer Value team to hit their own KPIs - you’re successful when you help your team be successful!
• Reduce the amount of time teams spend manually pulling data to inform decisions
• Develop dashboards and analyses that deliver ongoing value to teams, measured in proxy by the number of monthly active users and total views different dashboards and analyses receive
• Contribute to our foundational data model by adding additional fields and tables according to our data style guide

What you’ll bring:

• You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you
• You have 5+ years of working experience working with data, data visualization, and dashboarding tools
• You have experience working with product and/or finance analytics
• You are strong in SQL, and have used dbt or similar data transformation tools
• You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate
• You have experience working with Looker or other similar data visualization tools (Hex, Tableau, Omni, etc), both creating the data model and building dashboards
• You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders
• You have good communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members
• You are humble, highly motivated, and thrive in fast-paced environments
• You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and business impact
• You have a passion for successfully navigating ambiguous problem areas and learning new approaches

The target base salary range for this position is $125,000 - $142,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Reporting to the VP of Financial Planning & Analysis and Chief of Staff to the CFO, the Senior Finance Engineer will play a critical role in designing and scaling the technical infrastructure that powers our finance organization. This is a highly strategic, hands-on role bridging software engineering and financial strategy. You will architect resilient, AI-powered systems to modernize finance operations, improve forecasting accuracy, accelerate close cycles, and reduce manual work through scalable systems and intelligent automation. This is a full-time hybrid role based out of our NYC office, with the expectation of 3 days in office. 

What You’ll be Doing:

AI & Automation Engineering

• Own the design, testing, and iteration of automation systems across forecasting, reporting, reconciliations, revenue recognition, accruals, and scenario modeling
• Automate month-end close workflows to reduce cycle time while strengthening controls and audit readiness
• Discover new ways to access, connect, and “weaponize” new data sets – both internal and external – to develop intelligent dashboards and reporting systems providing real-time visibility into financial performance.
• Accelerate finance team efficiency through AI & automation to expedite repeatable workstreams – journal entries, spreadsheet dependency, reporting tasks – and maximize the team’s time on highest value activities

Cross-Functional Leadership

• Collaborate with FP&A, Accounting, Strategic Finance, Data, and IT to translate finance priorities into scalable technical solutions
• Serve as a subject matter expert in Finance engineering best practices, educating Finance teams on automation and data-driven execution.
• Ensure solutions align with internal controls, compliance requirements, and long-term IPO readiness.

Optimize the Finance Tech Stack

• Oversee continuous feature enablement, adoption, and optimization across the tech stack (e.g. NetSuite, Pigment, Airbase) 
• Proactively monitor the AI tech landscape to evaluate new vendors and identify opportunities to maximize the efficiency
• Strengthen data governance, system reliability, and financial data accuracy.

What Success Looks Like in This Role:

• Reduce Month End Close Time by at least 30 percent
• Finance Productivity: Reduce manual finance workload by 30 to 40 percent through automation.
• Improve Forecast Accuracy: Across revenue and operating expenses by at least 20 percent
• Deliver Scalable Systems: That support audit readiness and long-term public company requirements

What you’ll bring: 

• 4+ years of demonstrable experience designing and deploying automation, AI, and/or ML systems in a Finance context
• 4+ years of experience in FP&A, Strategic Finance, Accounting or Finance Transformation
• Strong understanding of GAAP, financial modeling, internal controls, and reporting processes
• Experience integrating ERP systems, planning tools, data warehouses, and automation platforms
• Familiarity with modern AI/agent frameworks (e.g., Claud, ChatGPT, Gemini).
• Proven track record of leading cross-functional initiatives, driving adoption of new systems and workflows, and using metrics/outcomes to optimize.
• Strong project management skills, able to translate strategic Finance objectives into technical execution.
• A software engineering mindset: rigorous about testing, observability, data hygiene, and iteration cycles.
• Comfortable in a fast-paced, high-growth environment with multiple competing priorities.

The target base salary range for this position is $159,100 - $179,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.