We are looking for a Senior Product Manager who will be  taking end-to-end ownership of a high-impact product area. Operating with significant autonomy and influence, you will shape strategy for two distinct personas: Enterprise Developers building bespoke, code-heavy solutions and Tech-Savvy Business Users orchestrating complex processes at scale. This role is a perfect fit for a Senior PM who thrives in ambiguity and is ready to drive meaningful impact at scale.

You will report to the Director, Product Management located in the UK .

You Will:

Own mission-critical product surfaces that materially impact adoption, revenue, and ecosystem health. Your ownership spans:

Public API & Webhooks

• Lead development of expanded, robust APIs, webhooks, and SDKs that enable deep custom integration across all Smartsheet services.
• Ensure APIs are scalable, secure, and support advanced use cases for large enterprise accounts.
• Develop a deep understanding of enterprise customer needs and how they optimize solutions using custom code.
• Define and execute a pricing and monetization strategy for the Public API.

Set Vision & Strategy

• Define and evolve a clear, opinionated product vision and strategy for the Developer Ecosystem, aligned with broader company priorities.
• Own the developer journey, from discovery through activation to long-term retention. Including Public APIs, Webhooks, and SDK ownership, documentation strategy, sandbox and onboarding experience, and ecosystem standards such as versioning, deprecation, and compatibility policies.
• Define and track ecosystem health metrics (time-to-first-integration, SDK adoption, integration diversity) and ensure the platform lowers the barrier to building on Smartsheet, including support for emerging integration patterns such as MCP and AI agent frameworks.
• Identify opportunities where API-driven automation and intelligent defaults can create step-change improvements in developer and user experience.
• Evangelize the importance of the Developer Ecosystem to Smartsheet's overall growth and strategy.

Strategic Prioritization

• Combine user research, experimentation, and technical understanding to prioritize opportunities.
• Make trade-offs between innovation and reliability, automation and control, speed and trust.

Drive High-Quality Execution

• Partner closely with Engineering, Design, and Data to deliver scalable, intuitive experiences that enterprise developers and business users rely on daily.
• Use experimentation and staged rollouts to validate adoption and product-market fit.
• Ensure instrumentation and feedback loops are in place to continuously improve platform outputs and user experience.

Lead Through Influence

• Align with senior functional leaders on strategy, priorities, and long-term platform bets.
• Create clarity and momentum by providing context, direction, and crisp decision-making.
• Raise the bar for technical and platform product thinking by modeling strong judgment and customer obsession.

You Have:

• 5+ years of PM experience, including 1 year leading the strategy and development of a B2B Developer Platform, API, or Ecosystem product.
• Proven ability to understand and differentiate between the needs of Enterprise Developers and Tech-savvy Business Users.
• Strong understanding of RESTful API design, webhooks, authentication/authorization frameworks, integration patterns, and low-code/no-code platforms. Familiarity with cloud platforms (AWS, GCP, Azure) and modern DevOps practices.
• Demonstrated experience delivering and executing pricing and monetization strategies for platform and API services.
• Excellent communication and collaboration skills; ability to translate complex technical concepts for both technical and non-technical stakeholders across product, engineering, sales, and marketing.
• Hands-on experience working with client engineering teams to enable API adoption or build integrations.
• Experience with cloud platforms (AWS, GCP, Azure) and modern DevOps practices.
• Strong analytical mindset and ability to understand system architectures and data flows.
• Legally eligible to work in Bulgaria on an ongoing basis.
• Fluency in English is required.

Success Metrics

• Increased adoption of API and revenue growth from platform services.
• Growing engagement from users leveraging orchestration tools to customize and scale.
• Defining and evangelizing the importance of the Developer Ecosystem.

The UX Research (UXR) Team leads critical research efforts at Smartsheet. Our goal is to empower our Product Design partners with the insights they need to make well-informed design decisions. We also use our insights and perspective to inform cross-functional product development and alignment. We're a highly motivated, detail-oriented group with a passion for products, people, and bigger-picture insights.

Researchers at Smartsheet come from a diverse range of traditional and non-traditional backgrounds. We apply a wide range of research methodologies, human-centered design practices, and principles of human cognition to create engaging, valuable, and intuitive user experiences for our customers. As a member of the User Experience team, you'll shape the future of work.

You will report directly into our Sr. Manager, UX Research and work remotely from Bulgaria.

You Will:

• Drive Strategic Impact: Impact the product at the feature level while broadening influence by applying insights holistically across an entire experience and pillar.
• Execute End-to-End Research: Identify tasks and activities without guidance, and work with the team to prioritize research questions and create a research roadmap. Adapt research methodologies, shifting effectively between rapid, 'scrappy' approaches and comprehensive, in-depth studies, as necessitated by the specific research questions.
• Uplevel Insights: Provide recommendations that increase the knowledge of the team beyond a single project, moving from tactical to strategic insights.
• Influence Strategy: With guidance, start to influence product priority and strategy in addition to near-term design and product improvements.
• Apply Appropriate Methodologies: Use multiple generative and evaluative research methods to answer product and design questions, while articulating the limitations of different methodologies.
• Collaborate and Lead: Proactively establish yourself as the go-to research person for your product team and develop positive, trust-based relationships with partners.
• Drive Business Intuition: Contribute to the team's overall customer intuition and leverage competitive insights to propose features that enhance the product's edge.
• Perform other duties as assigned.

You Have:

• Proven Research Experience: 3-5 years of experience in UX research or a related field.
• Methodological Expertise: Experience with multiple generative and evaluative methods and the ability to draw appropriate conclusions from varied data types.
• Communication Skills: Ability to understand the needs of different audiences and adapt presentations and communication styles accordingly.
• AI Literacy: An understanding of how AI tools process and synthesize data, including risks such as bias and hallucinations.
• A Bachelor's or Master's degree in a related field (e.g., Psychology, Human-Computer Interaction, Journalism, Anthropology, Communication, Design, etc.) or equivalent practical experience.
• Legally eligible to work in Bulgaria on an ongoing basis.
• Fluency in English is required.

We're looking for a Technical Program Manager to join our expanding Product and Innovation team. This position will manage Programs that span the entire Product, Engineering and UX organizations. Interactions with and presentations to Engineer teams, Engineering leaders, Product leaders, Executives and third party vendors will be common. We are looking for a Technical Program Manager who can bridge communication between technical teams and product focused groups and leaders.

This position will report to the Director, Technical Program and Operations. 

You will:

• Coordination, monitoring and reporting within the enterprise and external partners
• Project planning and support for our engineering teams
• Design processes that scale to support our rapidly growing business
• Develop schedules, adhere to milestones and keep other team members on task
• Recognize and prioritize issues, and collaborate for timely resolution
• Identify risk factors, develop and execute mitigation plans
• Drive regular status updates to ensure transparency and maximize efficiency
• Facilitate open communication among differing personalities and work styles
• Perform other duties as assigned 

You have:

• 4+ years of experience in Project Management, Program Management, Change Management, or experience leading large organization-wide programs
• Experience managing cross-departmental processes
• Experience with API platforms 
• Experience leading successful projects from start to finish
• A talent for empathizing with employee and customer challenges, with a focus on user experience
• Critical problem solving skills to navigate complex issues, manage partners, all while being a great team-player
• Excellent written and verbal communication skills
• Experience in a high-growth company 
• Business related degree, or equivalent experience
• Legally eligible to work in Bulgaria on an ongoing basis 
• Fluency in English is required 

As a global leader in Collaborative Work Management and with a market cap of $10 bn we’ve experienced incredible growth in EMEA, expanding from 1 team and 3 engineers in 2018 to 80+ engineers in 2026.  As we continue expanding into Bulgaria and build our operation, we're searching for a talented and motivated Engineering Manager. Our business is built on finding top-grade talent and empowering them to build and improve our service offerings.

You Will:

• Manage a team of software engineers to deliver great products to our customers
• Oversee the development and success of one or more products
• Lead, coach, and inspire your team to achieve quality software
• Collaborate with partners across the company, including product management, UX, and customer teams
• Establish lean engineering processes that use collaboration and rapid iteration to build the right product for the right problems
• Hire and grow your team by promoting engineering excellence and career development

You Have:

• You have 8+ years of software engineering experience and 3+ years managing software engineering teams.
• You have deep software development skills in at least one systems development language such as Java, C++ or Python 
•  You have experience with modern technology stacks with a bent for building scalable, highly available customer-facing cloud applications.
• You have experience in a technology that you're personally excited about, such as distributed systems, systems automation, and cloud technologies.
• You like to dive in, learn new things, and want to build awesome products
• Legally eligible to work in Bulgaria on an ongoing basis
• Proficiency in English is required. 

Automation is the key to creating highly reliable and secure large-scale software systems. Are you someone who engineers solutions to problems rather than simply fixing the same thing over and over again? Can you protect Smartsheet against attackers?

We are looking for a Senior DevSecOps Engineer to join our global Security Operations team. In this critical role, you will be a leader in maturing our security and reliability posture by treating both as software engineering challenges. You will engineer and operate a highly reliable, scalable, and defensible production environment, directly impacting our ability to deliver a world-class service to our customers 24/7. This is a unique opportunity to blend deep expertise in Site Reliability Engineering (SRE) and modern Security Operations, working at the intersection of infrastructure, automation, and security to build a platform that is resilient and secure by design.

You will work remotely from Bulgaria.

What You Will Do

• Engineer Secure and Resilient Infrastructure: Design, build, maintain, and improve secure, scalable, and highly available infrastructure in our multi-cloud environment (primarily AWS) using Infrastructure as Code (IaC) principles with tools like Terraform, Kubernetes, and Helm.
• Automate Proactive Security: Engineer and automate threat detection, incident response, and vulnerability management processes. You will build the tools and workflows that allow us to respond to threats at machine speed.
• Secure the Software Development Lifecycle: Architect and secure our CI/CD pipelines, integrating automated security tooling (SAST, DAST, SCA) to provide developers with fast, actionable feedback.
• Master Container Security: Manage, operate, and secure our container orchestration platform (Kubernetes), implementing best practices for container security from the registry to runtime, including knowledge of hardening requirements such as CIS Benchmarks or DISA STIG.
• Lead Incident Response: Act as a technical lead during security and reliability incidents, driving resolution and conducting blameless post-mortems to engineer preventative solutions.
• Drive Automated Compliance: Implement and automate technical controls to ensure continuous compliance with frameworks such as FedRAMP, SOC 2, and ISO 27001.
• Mentor and Lead: Serve as a subject matter expert for security and reliability, mentoring other engineers and championing a culture of operational excellence and security ownership across the organization.

What You Have (Qualifications)

• 8+ years of progressive experience in technology, with at least 5 years in a hands-on senior role such as Site Reliability Engineering, DevOps, or Security Engineering.
• A BS or MS in Computer Science, Engineering, or a related field, or equivalent industry experience.
• Expert-level proficiency in at least one major cloud provider, preferably AWS, with deep knowledge of core infrastructure and security services.
• Expert-level proficiency with Infrastructure as Code, particularly Terraform.
• Expert-level proficiency in a scripting or programming language such as Python, Go, or Ruby, with a proven history of building automation and custom tooling.
• Deep experience with containerization and orchestration technologies (Kubernetes), including securing containerized environments.
• Proficiency with the modern security operations toolchain, including SIEM, EDR, and vulnerability scanning technologies.
• Experience integrating security tools (SAST, DAST, SCA) into CI/CD pipelines.
• A critical thinker with a proven ability to troubleshoot complex problems in high-pressure production environments.
• Excellent verbal and written communication skills and a collaborative spirit.
• Fluency in English is required
• Legally eligible to work in Bulgaria on an ongoing basis

Nice to Have

• Advanced industry certifications such as CISSP, CISM, OSCP, or cloud-specific security certifications.
• Experience with compliance frameworks like FedRAMP, ISO27001, SOC2.

We are seeking a passionate and experienced Senior Software Engineer to join our Security Application Development team. In this role, you will be instrumental in designing, building, and maintaining robust security features for our SaaS product that will delight our customer CIOs. You will work on challenging problems at the intersection of application development and security, directly contributing to the resilience and trustworthiness of our platform. This is an exciting opportunity to leverage your software development expertise to create secure-by-design solutions that protect our customers and their data 24/7.

You will work remotely from Bulgaria.

What You Will Do

• Develop Secure Product Features: Design, build, and implement security features and functionalities directly into our SaaS product using modern programming languages (e.g., Java, Kotlin, Go, TypeScript, Python) and associated frameworks.
• Build Scalable and Secure Services: Develop scalable back-end services and APIs with a security-first mindset, ensuring high availability and performance in our multi-cloud environment (primarily AWS).
• Integrate Security into SDLC: Collaborate with product and engineering teams to embed security best practices throughout the entire software development lifecycle, from design to deployment.
• Automate Security Controls: Engineer and automate security controls, threat detection mechanisms, and vulnerability remediation processes within the application.
• Conduct Code Reviews and Architectural Discussions: Participate actively in code reviews and architectural discussions, advocating for secure coding practices and robust security designs.
• Solve Challenging Security Problems: Tackle complex security challenges related to data protection, access control, authentication, authorization, and secure communication within a distributed system.
• Create and maintain API integrations between internal and external systems. Implement and test API solutions to ensure they meet functionality, performance, and security standards. Monitor API performance and address any integration challenges or issues.
• Mentor and Lead: Serve as a subject matter expert in application security, mentoring junior engineers and fostering a culture of security ownership across development teams.
• Strategically Apply AI Tools: Strategically apply and champion AI tools within your team's domain to improve project execution, system design, quality, and debugging, leading adoption of AI best practices and driving measurable productivity gains.

Assist with Security Incident Remediation: We manage a SOC on a global 24/7 basis. This role will assist in that effort during daytime working hours.

What You Have 

• 5+ years of progressive software development experience, with at least 3 years focused on building security features or secure applications.
• A BS or MS in Computer Science, Engineering, or a related field, or equivalent industry experience.
• Expert-level proficiency in at least one major programming language such as Java, Kotlin, Go, or Python  with a proven history of building scalable and secure applications.
• Deep experience with cloud technologies (AWS, Azure, etc.), particularly in securing cloud-native applications.
• Experience developing, documenting, and supporting secure REST APIs.
• Strong understanding of common security vulnerabilities (e.g., OWASP Top 10) and mitigation techniques.
• Experience with containerization and orchestration technologies (Kubernetes) in a secure development context.
• Proficiency with modern security tools and practices, including static application security testing (SAST), dynamic application security testing (DAST), and software composition analysis (SCA).
• A critical thinker with a proven ability to troubleshoot complex security-related problems in high-pressure production environments.
• Excellent verbal and written communication skills and a collaborative spirit. This will include fluency in English.
• 1 year professional experience leveraging AI-based workflows to author, maintain, review, deploy, and maintain code.
• 1+ years building AI features that incorporate generative AI or agentic workflows to solve customer problems with measurable business impact.
• Legally eligible to work in Bulgaria on an ongoing basis.
• Fluency in English is required.

Nice to Have

• Advanced industry certifications such as CSSLP, OSCP, or cloud-specific security certifications.

We are looking to hire a Product Manager to join our Product Organization. Join us and help develop new capabilities that address the needs of our customers, empowering them to drive meaningful change in their organizations.

You will report to our Group Product Manager, Product Management and will work remotely from Bulgaria, collaborating with passionate teams across the globe to define the future of work collaboration.

You Will:

• Define a vision and strategy informed by company objectives, a deep understanding of customer needs, and industry best practices
• Partner with and influence technical and product leaders across Smartsheet to align strategy and platform investments
• Regularly present strategy, product concepts and roadmap to educate, influence and align with senior leadership
• Partner closely with research, design and engineering to create compelling, high-quality customer experiences
• Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
• Partner with research, product design, data science and analytics teams to run quantitative experiments and analysis to test hypotheses and iteratively develop product capabilities that our customers love
• Communicate strategy, product health, capabilities, experimentation status, and insights to a wide audience
• Write succinct and compelling product  strategy, execution and requirements documents
• Successful candidates will operate at both the strategic and tactical levels and form strong cross-team partnerships that ensure combined success for the product area
• Support other duties as needed

You Have:

• 2+ years of product management experience
• Experience partnering closely with engineering, design, user research and marketing teams. Successfully delivered a delightful user experience with high-scale platforms
• Passion to make customers and colleagues successful and pride in creating delightful customer experiences with high-scale platforms
• Data-driven mentality with a focus on metrics, analytics and experimentation
• Experience with agile development processes and frequent product releases
• Strong presentation skills to influence and align with senior management
• Experience delivering highly-complex consumer or B2B/enterprise software products from inception to launch
• Experience with agile development processes and frequent product releases
• Excellent written and verbal communication skills
• High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit
• Technical degree, or equivalent experience working with engineers to make product decisions on behalf of customers
• Legally eligible to work in Bulgaria
• Fluency in English is required

As a global leader in Collaborative Work Management and with a market cap of $10bn, we’re scaling our EMEA engineering presence rapidly and are on a strong growth trajectory to 80+ engineers in 2026.

You will report to an Engineering Director

You Will:

• Lead and grow a high-performing engineering team responsible for Enterprise Audit capabilities (e.g., audit trail, admin activity tracking, audit log APIs/exports, retention policies, and audit experiences).
• Define and drive the Enterprise Audit roadmap in partnership with Product, Security, Compliance, and other engineering teams—balancing customer value, compliance requirements, and platform sustainability.
• Own architecture and delivery of highly reliable, secure, and scalable audit systems, including event capture, processing, storage, and query/reporting at enterprise scale.
• Build audit as a platform capability with strong guarantees (integrity, durability, tamper resistance, and clear schemas), enabling other teams to emit and consume auditable events consistently.
• Embed security and privacy into everything (least privilege, encryption, defensible access patterns, data minimization, and clear retention/deletion behaviors).
• Establish operational excellence: SLIs/SLOs, monitoring, incident response, capacity planning, and on-call health for audit services.
• Coach and develop engineers and leads, creating a strong culture of ownership, high-quality delivery, and continuous improvement.
• Communicate clearly and proactively with stakeholders and leadership on progress, tradeoffs, risks, and outcomes.
  
  

What You Will Achieve in Your First 360 Days

• First 30 days: Understand current audit capabilities, event sources, data flows, and customer requirements; build strong relationships with Security/Compliance and key partner teams.
• 60–90 days: Clarify the technical and product roadmap, improve team execution, and introduce/strengthen best practices for audit event quality, reliability, and operational readiness.
• 6 months: Deliver meaningful enterprise audit improvements (e.g., expanded coverage of auditable actions, improved exportability, stronger retention controls, or better performance at scale) with measurable customer and operational impact.
• 360 days: Establish a durable Enterprise Audit foundation—scalable, secure, and extensible—positioning Smartsheet as a trusted platform for regulated and security-conscious enterprises.
  
  

You Have

• 10+ years in software development, including experience building distributed systems and production services at scale.
• 5+ years managing engineering teams with a strong track record of coaching, delivery, and talent development.
• Experience designing systems that emphasize data integrity, traceability, and reliability (audit/logging, compliance platforms, security telemetry, billing/ledger-like systems, etc.).
• Strong understanding of security fundamentals (authN/authZ, RBAC, encryption, secure-by-design practices) and how they apply to enterprise audit requirements.
• Proven ability to partner cross-functionally, align priorities, and deliver through ambiguity.
• Strong Agile delivery habits and a pragmatic approach to balancing speed, quality, and long-term maintainability.
• Legally eligible to work in Bulgaria on an ongoing basis.
• Fluency in English is required.

Why Should You Join Us?

• Lead a mission-critical capability that directly supports Enterprise trust, governance, and compliance.
• Build foundational platform services used across product areas and relied on by our largest customers.
• Influence technical direction and team culture in a high-growth engineering organization.
• Work in a supportive, inclusive environment where your voice and leadership make a visible impact.
  
  

As a global leader in Intelligent Work Management with a market cap of $10bn, we’ve continued to scale our engineering presence internationally. Since expanding into Bulgaria in October 2024, we’ve grown to a team of 30+ engineers.  As we continue building this operation, we’re looking for talented and motivated Senior Software Engineers who are passionate about continuous learning and excited to grow in a fast-paced, innovative environment.

Smartsheet runs on a modern SaaS stack hosted on AWS, with infrastructure defined and managed as code using Terraform and strong engineering best practices. Our core platform includes a legacy Java monolith alongside a growing ecosystem of microservices, primarily built in Java and Go (with a small number of Kotlin services). On the front end, product teams that deliver UI experiences use React.

You will work remotely from Bulgaria and will be reporting to an engineering leader.

You Will:

• Work on all aspects of software development, including back-end, front-end, cloud infrastructure, and test automation.
• Drive high standards for internal services and open-source tools, ensuring reliability and scalability.
• Deploy services and infrastructure changes frequently in an agile environment using full CI/CD pipelines.
• Contribute to product development across ideation, customer engagement, planning, design, execution, and operational excellence.
• Collaborate closely with cross-functional teams, including product managers, UX designers, and UX researchers.
• Mentor junior engineers, balancing customer delivery with high coding and infrastructure standards.
• Apply innovative problem-solving approaches and validate both your ideas and those of your teammates.
• Define success for your team and the features you help build and ship.
• Perform other duties as assigned.

You Have:

• Proficiency in Java or Golang
• Familiarity with algorithms, data structures, and coding best practices.
• Curiosity and a desire to understand how things work, with the ability to get to the root of complex problems.
• Strong communication skills, able to convey technical concepts clearly to both technical and non-technical audiences.
• A supportive mindset, willing to mentor and help colleagues get unstuck.
• Passion for quality, taking pride in building reliable, high-performance software.
• Empathy for users, able to translate customer feedback into effective solutions.
• A growth mindset, viewing bugs, mistakes, and challenges as learning opportunities.
• Legally eligible to work in Bulgaria on an ongoing basis.
• Fluency in English is required.