System Administration & End-User Support

• Serve as the primary IT contact for all employees at assigned West Coast office locations

• Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems

• Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability

• Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets

• Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests

Device Management & Procurement

• Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments

• Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring

• Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management

• Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards

Employee Onboarding & Offboarding

• Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day-one readiness

• Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling

• Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience

• Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions

Identity & Access Management

• Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management

• Process access requests, role changes, and entitlement reviews in alignment with security policies

• Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents

• Troubleshoot authentication and authorization issues across the SaaS application stack

Office Infrastructure & AV

• Manage and maintain office network infrastructure including Wi-Fi, switches, and local connectivity

• Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades

• Coordinate with building management and ISPs for connectivity issues and office moves

• Ensure office technology environments are reliable, secure, and support hybrid work requirements

Security & Compliance

• Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs

• Enforce endpoint security policies through MDM and ensure devices meet compliance standards

• Support vulnerability management and patch compliance at the endpoint level

• Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture

• Escalate security incidents appropriately and assist with incident response as needed

Vendor & Partner Management

• Engage with external vendors for hardware, software, and services procurement

• Manage vendor relationships to ensure quality service delivery and cost-effectiveness

• Oversee contract renewals, maintenance agreements, and software licensing

• Evaluate new tools and technologies that could improve IT service delivery at your sites

Project Management & Cross-Functional Support

• Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts

• Define project scope, timelines, deliverables, and resource requirements for site-level initiatives

• Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations

• Provide input into long-term IT strategy and roadmap development based on site-level observations and needs

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience

• 5+ years of experience in IT system administration, IT operations, or a similar multi-discipline IT role

• Proven ability to independently manage corporate IT across multiple disciplines in a fast-paced technology environment

• Strong hands-on experience with macOS and Windows endpoint management in enterprise environments

• Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement

• Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management

• Working knowledge of networking fundamentals: Wi-Fi, DNS, DHCP, VPNs, and basic firewall concepts

• Strong problem-solving skills with the ability to work independently and manage multiple priorities simultaneously

• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders

• Experience supporting technology teams in AdTech, MarTech, or data-driven industries

• Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL)

• Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar)

• Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar)

• Experience with AV/conference room technology setup and support

• Experience supporting distributed, international teams across multiple time zones

• Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity

• Background scaling IT operations during rapid company growth phases

• Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity

• Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection

• Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else’s problem.

• Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy.

• Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution.

• Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms.

• Humble & Grateful: No task is too small. You’ll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day.

We are looking for a Head of International Marketing to own the strategy and execution of marketing across our international markets, including Europe, South America, Australia, Asia, and other markets. You will lead brand building, demand generation, communications, and field marketing, working closely with regional sales leads and cross-functional teams to drive business growth in high-priority markets. This is a senior, hands-on role for a proven marketer who thrives in fast-moving, data-driven B2B environments.

• 10+ years of B2B marketing experience in ad tech, media, data, or an adjacent sector, with at least 3 years leading a team and owning international strategy.

• Strong generalist marketer with hands-on experience across brand, demand generation, events, PR, thought leadership, and content, while comfortable operating at both strategic and executional levels.

• Commercially minded and sales-aligned, with a track record of close partnership with sales  teams and of measuring marketing's impact through pipeline and business growth.

• Excellent communicator and storyteller who can translate complex data and technology narratives into compelling messages for markets around the world 

• Proactive, autonomous, and action-oriented, you create clarity in ambiguous situations and move quickly to deliver results.

• You are an empowering team leader who builds teams, not just functions. You hire well, develop talent, and hold performance to a high standard with empathy and directness.

• Build and develop relationships across media agencies — from planning and buying teams through to investment and leadership — becoming a trusted and credible partner for Samba TV's advertising and analytics solutions.

• Support and progressively own the full sales cycle: prospecting, outreach, pitch, negotiation, and close across a defined agency patch or vertical within EMEA.

• Work closely with senior AEs and sales leadership to develop compelling proposals and responses to briefs, clearly articulating Samba TV's unique value proposition across TV, digital, and cross-platform.

• Prospect and qualify new business opportunities through research, warm introductions, and active participation in industry events and the London media community.

• Collaborate with Account Management, Marketing, and Operations to ensure seamless campaign delivery and a strong client experience post-sale.

• Bring a deep understanding of the agency landscape — how agencies are structured, how they plan and buy media, and where Samba TV's data and measurement capabilities create the most value.

• Contribute to Samba TV's profile in the London market by building your own network and reputation as a knowledgeable, reliable, and energetic presence in the industry.

• 2-3 years of experience in a media agency, ad tech, or digital media environment — you understand how agencies work and have built relationships across planning, buying, or investment teams.

• Commercially minded with a genuine ambition to succeed in sales— you're motivated by results, take initiative, and are eager to develop your own patch.

• A confident communicator who can hold a room, build rapport quickly, and translate complex data and measurement and tech into clear, value-driven narratives for agency audiences.

• Curious and quick to learn — you want to understand the product deeply and stay close to what's happening in the TV and programmatic landscape.

• Highly organised, with the ability to juggle multiple priorities and maintain attention to detail in a fast-paced environment.

• A team player who contributes positively to the culture and is excited to learn from those around them.

• Bachelor's degree required.

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