ABOUT US

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

ROLE DESCRIPTION

The Partner Marketing & Events Specialist supports the planning and execution of partner-led marketing initiatives and events across priority verticals in Australia. Reporting to the Senior Partner Marketing Manager, this role plays a key part in Podium’s verticalised Marketing team, helping drive pipeline growth, brand presence, and partner engagement through high-quality event experiences and go-to-market collaboration. Experience in Automotive or Home services (trades) industries is highly regarded!

This is a hands-on role suited to someone who enjoys fast-paced execution, managing multiple priorities, and continuously improving performance through insights and experimentation. The role works closely with Sales, Partnerships, Integrations and broader Marketing teams to deliver impactful in-person and virtual events that support business growth.

RESPONSIBILITIES

Events

• Support the end-to-end execution of the event calendar, including partner events, Podium-hosted events and trade shows
• Manage event logistics such as venues, suppliers, budgets, timelines, freight and on-site requirements
• Assist with identifying and testing new event formats for customers and prospects, both in-person and virtual
• Track event performance and contribute to post-event reporting, including attendance, lead quality and ROI
• Gather feedback and insights to continuously improve future events and experiences

Partnerships

• Execute partner marketing initiatives that highlight Podium’s value proposition and support go-to-market partnership goals
• Manage and deliver a virtual event calendar in collaboration with Partnerships, Integrations and Sales teams
• Coordinate the creation of marketing assets such as presentation decks, email campaigns, text campaigns and direct mail

Collaboration & Communication

• Work cross-functionally with Sales, Marketing, Product and Partnerships teams to align event activity with broader objectives
• Build and maintain strong relationships with partners, vendors and internal stakeholders
• Share insights, learnings and updates to support continuous improvement across partner and event programs

Brand Representation

• Ensure Podium is consistently and professionally represented across all events, marketing assets and partner touch points
• Support the delivery of high-quality experiences that reflect Podium’s brand and operating principles

Travel

• Occasional interstate travel may be required to support on-site event delivery and represent Podium alongside Sales and Leadership teams

REQUIREMENTS

• 4+ years of experience in marketing, events or partnerships, ideally within B2B or SaaS
• Hands-on experience supporting or executing events, webinars or partner-led initiatives
• A commercially minded, results-driven approach with an understanding of event performance and ROI
• Strong project management and organisational skills, with the ability to manage multiple deadlines
• Clear written and verbal communication skills and confidence working with internal and external stakeholders
• Experience using CRM and marketing tools such as Salesforce and event management platforms
• Understanding of B2B marketing funnels and how events and partnerships contribute to pipeline
• Experience in the Automotive, Healthcare or Home Service industries is highly advantageous 

PERKS

• Real growth and transparent career development opportunities - we’re still young in Australia with plenty of room to grow.
• A unique product that makes an actual impact on the local businesses you love and support.
• Attractive base + super and commissions package.
• A generous $650 monthly ‘Benefits & Wellbeing’ allowance, spent how you please.
• Free snacks and drinks, which are always stocked up.
• You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers

The Role

Podium is looking for a talented AI Engineer where your primary mandate is twofold: rebuild and modernise our lead funnel using AI-first architecture, and design and deploy a suite of internal AI agents that eliminate repetitive, manual work for our AEs and SDRs — giving them more time to sell.

If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you!

What you will be doing

• Build and scale the AI Agent platform — enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale.
• Design and implement APIs, services, and infrastructure that power multi-turn, cross-channel customer interactions.
• Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability.
• Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience.
• Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency.
• Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes.

What you should have

• 5-8+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.
• 1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
• Proven success designing and maintaining distributed or high-throughput systems.
• Strong problem-solving ability and comfort navigating ambiguity in large-scale systems.
• Excellent communication skills and the ability to work effectively across teams.
• A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving.
• Ability to thrive in a fast-paced environment with shifting priorities.

What we hope you have

• 1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
• Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring.
• Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.
• Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns.
• Hands-on experience with fine-tuning and data curation for improving model performance.

Why you’ll love working here: 

• Podium is the best place to work to:
• Join the leaders in AI agents
• Unlock career-defining growth
• Build with world-class talent
• Make a real impact on local business

Benefits:

• Open and transparent culture 
• Health and Wellbeing Benefits
• 4 weeks of annual leave
• Melbourne CBD Office - Located on the corner of Queen & Collins St
• Snacks cupboard always stocked up
• Catered lunch the last week of every month

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

The Role:

As a Customer Success Manager - Auto at Podium, you will be the main point of contact for our biggest clients, orchestrating a seamless onboarding experience and driving their ongoing success. You’ll work closely with cross-functional partners, including Sales, Product, Marketing, and Finance, to address customer needs, proactively mitigate churn, and bolster overall retention. In this role, you will excel at cultivating multi-stakeholder relationships within your portfolio, balancing a deeply customer-centric approach with strong multitasking capabilities and keen attention to detail.

What you'll be doing:

• Onboard multi-location, conduct training, and ensure the customers are completely connected to service offerings.
• Strategically maintain and manage a portfolio of customers to maximise product usage and reduce retention risk.
• Develop deep relationships within your portfolio to understand customer needs and offer value-based solutions using Podium’s range of products and services.
• Manage onboarding cohorts, ensuring they meet key metrics within established timeframes.
• Collaborate closely with the Sales team for complete transparency across the customer portfolio.
• Serve as a product expert, understanding setup requirements for each solution to drive meaningful customer outcomes.

What You Should Have:

• 3+ years of CX/CS experience with a track record of managing a customer portfolio and focusing on retention.
• A deep understanding of the marketing technology industry and its key players.
• Account management experience that includes identifying at-risk customers, driving product adoption and usage, and activating existing clients.
• The ability to thrive in a constantly changing and evolving work environment.
• Outstanding presentation and communication skills.
• Excellent problem-solving skills, taking a consultative approach to find the best solutions.

What We Bring:

• Real growth and transparent career development opportunities - we’re still young in Australia with plenty of room to grow.
• A unique product that makes an actual impact on the local businesses you love and support.
• Attractive base + super and commissions package.
• A generous $650 monthly ‘Benefits & Wellbeing’ allowance, spent how you please.
• Free snacks and drinks, which are always stocked up.
• You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers.

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment. All successful candidates will be required to undergo a national crime check and are required to maintain full working rights in Australia. 

The Opportunity
We’re looking for an outstanding Sales Manager to lead and grow our Australia-based SDR sales team. This is a unique opportunity to manage a full-funnel sales motion, play a key leadership role in our high-performing sales org, and drive acquisition growth across key verticals.

As a hands-on leader, you will coach and mentor individual contributors, ensure strong alignment across teams, and deliver results in a fast-paced, high-velocity SaaS environment.

What You’ll Do:

• Lead, coach, and inspire a growing team of Sales Development Representatives (SDRs) focused on verticals.

• Drive performance by holding the team accountable to core KPIs and monthly quotas across outreach, pipeline creation, and closed-won revenue.

• Work with our capability team to deliver impactful sales coaching and training sessions, embedding best practices in outbound prospecting, qualification, discovery, and closing.

• Lead hiring efforts and ongoing development of sales talent to support team growth.

• Build and execute on strategic plans to scale the sales function in alignment with company targets and market opportunities.

• Accurately forecast and report on performance metrics to local leadership.

• Collaborate cross-functionally with Marketing, CX and Partnerships to optimise our go-to-market motion.

• Be a culture carrier – lead by example with a positive, can-do attitude and a customer-first mindset.

What You’ll Bring:

• 5+ years of sales experience, ideally in high-velocity SaaS or technology sales targeting SMBs.

• 2+ years' sales leadership experience managing individual contributors 

• Demonstrated experience managing and scaling sales teams

• Strong ability to inspire and coach both individuals and leaders; a hands-on leader who’s comfortable jumping into calls, training sessions, and 1:1s.

• A proven track record of hiring, developing, and retaining top sales talent.

• High EQ and strong communication skills – can lead with transparency, deliver feedback with care, and motivate under pressure.

• Data-driven and operationally minded; confident in reading reports, analysing metrics, and identifying areas for improvement.

• Experience in building vertical strategies or working within verticalised sales teams is a strong plus.

• A “founder mentality” – someone who thrives in fast-paced, scrappy environments and is excited to build, scale, and evolve.

What we bring:

• Real growth and transparent career development opportunities - we’re still young in Australia with plenty of room to grow.

• A unique product that makes an actual impact on the local businesses you love and support.

• Attractive base + super and commissions package.

• A generous $650 monthly ‘Benefits & Wellbeing’ allowance, spent how you please.

• Free snacks and drinks, which are always stocked up.

• You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers

*This is a full time, permanent opportunity

Podium is an Equal Opportunity Employer. We value diversity and are committed to providing a safe, inclusive, and respectful workplace for all. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, people with disabilities, and members of the LGBTQIA+ community.

We’re looking for hardcore closers. If you love chasing and closing deals, you are the right candidate for us. Podium Account Executives develop genuine relationships with prospects, understand their needs, and sells to those needs. We’re looking for sales reps who are winners, having shown consistent success exceeding quotas in a previous sales role.

What you will be doing:

• Successfully close new business through relationship-based selling 
• Master the ability to evangelize the Podium story 
• Achieve and exceed monthly and quarterly quotas 
• Align Podium solutions with prospect business objectives/needs 
• Successfully manage and overcome prospect objections
• Collaborate effectively with the account team and others to drive new business 
• Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers

What we're looking for:

• You have 2-3 years of sales experience with closing, in high-volume B2B or SaaS environments
• Proven success in penetrating new markets and closing new business 
• Consistent over-achievement in past positions 
• Proven prospecting and sales cycle management skills

What you should have:

• Passion for online reviews and empowering SMBs 
• Demonstrated leadership ability (we want natural leaders) 
• Tenacious hunger to win business and close deals 
• Demonstrated experience and success in a sales role, preferably software sales 
• Ability to confidentially and effectively speak with prospects of all levels (including CEO’s & VPs) 
• Ability to work in fast paced, changing environment with minimal direction 
• Self driven, motivated and results oriented

What we bring:

• Real growth and transparent career development opportunities - we’re still young in Australia with plenty of room to grow.
• A unique product that makes an actual impact on the local businesses you love and support.
• Attractive base + super and commissions package.
• A generous $650 monthly ‘Benefits & Wellbeing’ allowance, spent how you please.
• Free snacks and drinks, which are always stocked up.
• You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. 

The Opportunity

As a Sales Development Representative (SDR), you’ll play a pivotal role in Podium’s mission to modernise how local businesses grow. Acting as the first point of contact for prospective customers, you’ll introduce them to Podium’s suite of business-critical SaaS tools that help drive foot traffic, manage online reputation, and streamline customer communications.

Whether it’s a boutique retailer, a multi-site chain, or a car dealership trying to compete online, you’ll be on the frontlines sparking interest, uncovering pain points, and qualifying leads that are ready to see how Podium can transform their customer experience. Most of the time, we’re exactly what they’ve been looking for.

We’re also committed to growing our sales team from within. This role offers a clear progression path into an Account Executive position, with coaching, enablement, and hands-on mentorship designed to help top-performing SDRs step into closing roles. If you’re hungry to grow your career in tech sales, this is the launchpad.

What Your Day Will Look Like

• Prospect into the industry-specific sectors to generate and qualify leads, creating sales-ready opportunities for the Account Executive team.
• Make high-volume outbound cold calls and emails to owners, operators, and decision makers.
• Initiate the sales process by educating prospects on how Podium can address industry - specific challenges (e.g., customer reviews, missed messages, SMS marketing).
• Exceed monthly quotas for qualified demos, pipeline creation, and opportunity generation.
• Collaborate closely with Account Executives to schedule product demos and ensure a smooth handoff.
• Log and manage pipeline activity in Salesforce, maintaining accurate data and notes.
  
  

What You Bring

• A strong interest in engaging with small and medium-sized business owners.
• Excellent verbal and written communication skills. You’re confident, persuasive, and personable.
• A driven, self-motivated attitude with the resilience to thrive in a high-volume outbound environment.
• Demonstrated success meeting or exceeding KPIs in previous roles.
• Experience in technology sales and a passion for helping similar businesses grow.
• A desire to launch or grow your career in tech sales, with a learning mindset and coachable attitude.

What we bring:

• Real growth and transparent career development opportunities - we’re still young in Australia with plenty of room to grow.
• A unique product that makes an actual impact on the local businesses you love and support.
• Attractive base + super and commissions package - uncapped earnings + accelerator commissions above quota.
• A generous $650 monthly ‘Benefits & Wellbeing’ allowance, spent how you please.
• Free snacks and drinks, which are always stocked up.
• You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers.

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment. All successful candidates will be required to undergo a national crime check and are required to maintain full working rights in Australia.