OKX will be prioritising applicants who have a current right to work in Singapore and do not require OKX's sponsorship of a visa.

Who We Are

What You’ll Be Doing

• Support the Regional Head in overseeing business and growth initiatives, ensuring effective execution and delivery of key projects.
• Participate in selected business communications and partnership discussions; prepare meeting minutes and track follow-up action items.
• Assist in drafting partnership proposals, industry analyses, and strategic research materials.
• Coordinate cross-functional collaboration to ensure smooth project progress and resource alignment.
• Monitor industry developments, competitor activities, and market trends to support business decision-making.
• Contribute to periodic strategic planning and business review processes.
• Support the optimization of business processes and key account management mechanisms.
• Provide dedicated support on special projects and high-priority matters led by the Regional Head.

• 协助区域负责人，跟进商业/增长相关核心业务与重点项目，推动落地执行。
• 参与部分商务沟通与合作推进，整理会议纪要并跟踪关键事项。
• 协助撰写合作方案、行业分析与战略研究材料。
• 跟进跨部门协作，确保项目进度与资源协调顺畅。
• 梳理行业动态、竞品信息及市场趋势，为业务决策提供支持。
• 参与公司阶段性战略规划与业务复盘。
• 协助优化业务流程与重点客户管理机制。
• 辅助区域负责人的专项任务与重要事务支持。

What We Look For In You

• Bachelor’s degree or above, with 1–3 years of work experience.
• Strong interest in the blockchain industry, Web3 ecosystem, or digital assets sector.
• Proficient in leveraging emerging AI tools and software.
• Strong communication skills in Mandrain
• Clear logical thinking, structured problem-solving ability, and strong written communication skills.
• Detail-oriented, patient, execution-focused, and highly responsible.
• Ability to perform well under pressure and adapt to a fast-paced, high-growth environment.
• Good command of English preferred; international exposure is a plus.

• 本科及以上学历，1-3 年工作经验或优秀应届生。
• 对区块链行业、Web3 生态或数字资产领域有浓厚兴趣。
• 擅长使用新兴AI软件等工具。
• 具备良好的沟通能力，
• 逻辑清晰，具备结构化思维与良好的书面表达能力；
• 做事细心、耐心，执行力强，具备高度责任感。
• 抗压能力强，适应快节奏与高成长环境。
• 英文良好者优先，有海外视野更佳。

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

Who We Are

About the Opportunity

What You'll Be Doing

What We Look For In You

Nice to Have

Perks & Benefits

Who We Are

• Own the end-to-end P2P growth strategy for Pakistan, including merchant recruitment, liquidity depth, and P2P order conversion rates.
• Build and manage a network of anchor P2P merchants and high-volume traders to ensure competitive pricing and strong order fill rates.
• Identify payment corridor gaps (EasyPaisa, JazzCash, bank transfer) and work with the product team to optimise supported payment methods.
• Monitor market-level P2P spread trends and competitor pricing, and adapt tactics to maintain platform competitiveness.
• Drive volume growth on the P2P orderbook through targeted merchant incentive schemes, volume-based rebates, and maker/taker promotions.

• Develop and execute localised acquisition campaigns across digital channels (Meta, Google, TikTok, YouTube, local publishers) tailored to Pakistan's unique regulatory and cultural context.
• Build a community-led growth engine — grow and activate Telegram, WhatsApp, and local crypto community channels.
• Forge partnerships with local influencers, educators, and YouTube/TikTok crypto creators to drive organic trust and brand awareness.
• Design referral and invite programmes calibrated to Pakistani user behaviour and cost-per-acquisition economics.
• Track and improve key top-of-funnel metrics: new registrations, KYC completion rate, first deposit rate, and first trade rate.

• Design and execute activation sequences (push, in-app, email, SMS) that move newly registered users from sign-up to first trade within a defined window.
• Develop targeted trading incentive programmes: zero-fee periods, trading bonuses, spot trading competitions, and P2P merchant perks.
• Use behavioural segmentation to identify users who have deposited but not traded, and design targeted nudges to convert them.
• Work with the Product team to identify and remove friction points in the trading journey — onboarding, KYC, deposit, and first order placement.
• Track activation KPIs: time-to-first-trade, deposit-to-trade conversion, and D1/D7/D30 trading rates.

• Build a retention playbook for the Pakistan market using lifecycle cohort analysis to identify where users drop off and designing targeted interventions.
• Own the CRM strategy for Pakistan: personalised push notifications, in-app messages, email flows, and SMS campaigns segmented by trading behaviour.
• Design and manage loyalty mechanics: rewards programmes, trading streaks, milestone badges, and VIP tier benefits calibrated to local user psychology.
• Run A/B tests on messaging, timing, offer structure, and channel mix to continuously improve retention metrics.
• Track retention KPIs: 30/60/90-day active trading rates, average sessions per week, and churn rate by cohort and segment.

• Build and operate a structured reactivation programme targeting lapsed users, segmented by recency, frequency, and last activity type.
• Design win-back campaigns (P2P incentives, spot bonuses, personalised outreach) tailored to why specific user segments churned.
• Leverage local channels — WhatsApp, SMS, Telegram — for high-reach, low-cost reactivation in the Pakistani context.
• Run time-limited reactivation offers during high-relevance moments: market volatility events, feature launches, and local promotional seasons (Ramadan, Eid).
• Track reactivation KPIs: lapsed user reactivation rate, cost-per-reactivated user, and revenue from reactivated cohorts.

• Own Pakistan growth reporting: weekly and monthly dashboards covering acquisition, activation, retention, and revenue metrics.
• Conduct regular cohort analysis to understand user quality by acquisition channel, campaign, and time period.
• Translate data insights into clear recommendations for senior stakeholders and product roadmap input.
• Maintain a structured experimentation backlog — hypothesis-driven A/B tests with clear success metrics and learnings.

• 5+ years of experience in growth marketing, user acquisition, or lifecycle marketing, preferably at a crypto exchange, fintech, or P2P marketplace.
• Deep, hands-on understanding of P2P crypto trading mechanics: orderbooks, spreads, merchant dynamics, and payment corridor operations in Pakistan.
• Demonstrable track record of growing a crypto or fintech user base, with specific examples of acquisition, activation, and retention outcomes.
• Strong command of CRM and lifecycle tooling (Braze, CleverTap, OneSignal, or equivalent) and ability to build segmented campaign flows independently.
• Data fluency: comfortable working with dashboards (Tableau, Looker, Metabase) and conducting cohort and funnel analysis.
• Deep familiarity with Pakistan's digital payments landscape: EasyPaisa, JazzCash, Raast, and local banking rails.
• Experience managing community channels (Telegram, WhatsApp, Discord) for crypto growth.
• Strong written and verbal communication in both Urdu and English.
• Understanding of the local regulatory environment for crypto in Pakistan and experience navigating compliance constraints in growth campaigns.

• Experience working at a Tier-1 or Tier-2 centralised exchange (CEX) with P2P functionality.
• Familiarity with on-chain analytics tools (Dune, Nansen, Glassnode).
• Prior experience designing and running trading competitions or gamified growth mechanics.
• Network within the Pakistani crypto trading community — established relationships with merchants, traders, or community leaders.
• SQL proficiency for self-serve data analysis.

• Competitive total compensation package benchmarked to top-tier crypto and fintech companies.
• Performance bonus tied to growth KPIs with uncapped upside for exceptional results.
• Crypto allowance and access to the platform's trading features at zero or reduced fees.
• Remote-first flexibility with the option to work from our Karachi or Lahore offices.
• Learning & Development programmes and education subsidies.
• Various team-building programmes and company events.
• Wellness and meal allowances.
• Comprehensive healthcare schemes for employees and dependants.

Who We Are

About the Role

What You’ll Be Doing

Operational Leadership

• Oversee and optimize day-to-day operational activities for the Turkish market.
• Develop and implement scalable operational processes to support growth and efficiency.
• Monitor operational performance metrics and drive continuous improvement initiatives.
• Support the successful launch and operational rollout of new products and services.
• Partner onboarding and integration management (bank partnerships, KYC integrations, payment rails)
• Lead go-to-market execution for new product launches in the Turkish market
• Partner onboarding and integration management (bank partnerships, KYC integrations, payment rails)
• Lead go-to-market execution for new product launches in the Turkish market

Cross-Functional Collaboration

• Act as a key operational bridge between local teams and global functions.
• Partner closely with teams including Compliance, Risk, Product, Customer Support, Marketing, and Business Development.
• Ensure smooth coordination across departments for operational initiatives and market expansion activities.
• Serve as the primary operational liaison between local market needs and global Product & Engineering teams, translating regulatory and user requirements into actionable product feedback

Market & Competitive Intelligence

• Conduct structured competitive analysis across local and regional peers (spread quality, liquidity depth, pair availability, UX benchmarking)
• Produce executive-level problem reports and strategic briefs for senior stakeholders

Regulatory & Market Alignment

• Work closely with internal compliance and legal teams to ensure operational processes align with Turkish regulatory requirements.
• Monitor regulatory developments and help adapt operational practices accordingly.
• Support regulatory readiness and internal policy implementation related to the Turkish market.

Process Optimization & Problem Solving

• Identify operational bottlenecks and inefficiencies and implement scalable solutions.
• Develop and maintain standard operating procedures (SOPs) and best practices for the region.
• Lead operational initiatives that improve service quality, operational reliability, and user experience.

Stakeholder Management

• Collaborate with regional and global leadership teams on strategic initiatives for Turkey.
• Build strong working relationships with internal stakeholders and external partners.
• Provide clear operational reporting, updates, and insights to senior leadership.

What We Look For In You

Requirements

• Bachelor’s degree in Business, Engineering, Economics, or a related field.
• 6+ years of experience in operations, business management, strategy, or a similar role.
• Experience working in crypto, fintech, financial services, or high-growth technology companies.
• Strong understanding of the Turkish market and regulatory environment.
• Proven ability to design and improve operational processes in fast-paced environments.
• Excellent communication skills in English and Turkish (written and spoken).
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Ability to work cross-functionally and influence stakeholders across multiple teams.
• Experience working directly with compliance, product, and engineering teams to deliver regulated product features
• Demonstrated ability to structure and communicate complex operational or product gaps to executive audiences

Nice to Have

• Experience working at a cryptocurrency exchange or Web3 company.
• Familiarity with digital asset trading platforms, custody solutions, or blockchain-based products.
• Experience working in regulated environments within fintech, trading, or payments.
• Experience managing regional operational initiatives or supporting market expansion.
• Strong data-driven mindset with experience using operational dashboards or analytics tools.

Who We Are

About the Opportunity

What You’ll Be Doing

• Primary point of contact for a number of actively trading VIP clients.
• Expanding relationships with existing customers by sustained communication, understanding of their needs, supporting inquiries.
• Support users to navigate OKX range of product offerings, VIP structure, and key updates and changes on the OKX platform and products.
• Offer and manage VIP upgrades and various product configurations.
• Responsible for the revenue growth from trusted accounts and scaling business partnership
• Actively contribute to the regional strategies that align with the overall company goals, recommend and see through objectives, targets, and action plans, keeping to timelines.
• Support Product & Engineering lines for product development activities
• Active involvement in regional online and offline marketing activities and business events; stay up-to-date with industry/product/social trends and customers’ views and attitudes.
• Comply with the company’s guidelines and practices.
• Monitor competitor activity, analyze market trends, and provide insights to improve OKX VIP offerings.

What We Look For In You

• Account management experience in Cryptocurrency, Finance, FX, or any related space
• Strong client management skills including maintaining strong relationships, organizing client profiles and incentivising client business activities.
• Solid project management skills and the ability to manage multiple priorities and deadlines
• Strong analytical and problem-solving skills and enthusiasm with a data-driven approach
• Understanding of trading systems and API is a strong plus.
• Open to business traveling to CIS, MENA, SEA or other regions if required.
• Good communication skills and ability to collaborate with diverse and international internal teams and external partners; experience working with key stakeholder management; Able to work with stakeholders across different levels
• Being fluent in English and native Russian is a must.

About the Opportunity

What You’ll Be Doing

• Own and deliver the market growth plan for your market: new users, active traders, trading volume and retention.
• Monitor user trends, competitor activity, and regulatory shifts to shape market strategy and uncover new growth levers.
• Localize and execute paid-acquisition and referral campaigns: ensure messaging, targeting, and timing align with the market culture and digital landscape.
• Activate and coordinate local influencer/KOL and community programs: engage key voices, host local activations and amplify user engagement.
• Remove funnel friction: identify and fix conversion blockers, and recommend experiments to improve flow.
• Build and manage local ecosystems and partnerships: collaborate with local payment partners, trading communities, media, and events to grow reach.
• Track, analyze and report key growth metrics weekly: derive actionable market insights.
• Represent OKX in-market: attend local fintech/crypto events, promote brand awareness, and deliver user-facing engagements.
• Work closely with both regional and global OKX teams — marketing, product, CRM, and partnerships — to align priorities, share insights, and ensure all initiatives are integrated toward common growth targets.

What We Look For In You

• 7-10 years of experience in growth, marketing, or partnerships in fintech, crypto, or digital trading.
• Proven performance in your market: user acquisition, activation, and trading or transaction growth.
• Excellent understanding of the local digital, social and crypto ecosystem.
• Strong analytical skills and comfort making data-driven decisions.
• Fluent in Arabic and English; strong at stakeholder engagement and communication.
• Fast-moving, hands-on, execution oriented. Always focused on “what will move the needle.

Who We Are

About the Role

What You’ll Be Doing

VIP Relationship Management

• Act as the primary point of contact for VIP and high-value users in Turkey
• Manage daily communication with VIP clients, ensuring timely follow-ups, clear explanations, and proactive updates.
• Build trusted, long-term relationships by understanding client needs and ensuring a high standard of service.
• Own the full lifecycle of externally sourced VIP users, including acquisition, onboarding, retention, and initiatives to improve user performance and satisfaction.

Operational Support & Escalation Management

• Support issue resolution for VIP and institutional users by working closely with Customer Support, Product, Engineering, Compliance, Risk, and Growth teams
• Own VIP escalations end-to-end and drive issues to resolution with minimal user impact
• Assist with day-to-day OKX TR operational tasks, including issue tracking, internal coordination, and follow-ups.

Process & Continuous Improvement

• Identify recurring VIP or operational issues and contribute to process, tooling, or product improvement proposals.
• Collaborate with global teams on system-level, product-related, or policy-driven cases.
• Maintain structured documentation and provide clear internal status updates to relevant stakeholders.

What We Look For In You

Requirements

• Bachelor’s degree in Business, Engineering, Economics, or a related field
• Minimum 3+ years of experience in relationship management, operations, client services, or a similar role
• Previous experience at a top-tier crypto exchange is required
• Proven ability to manage high-value or demanding clients in a professional and structured manner
• Strong operational mindset with the ability to prioritize, triage, and resolve issues independently
• Excellent communication skills in English (written and spoken); Turkish proficiency required
• High attention to detail, strong sense of ownership, and sound judgment under pressure
• Comfortable working across multiple stakeholders and handling ambiguity
• Resident of Turkey

Nice to Have

• Experience working with VIP, institutional, or high-net-worth users
• Exposure to regulated financial environments such as crypto, fintech, or payments
• Understanding of the Turkish regulatory landscape, including MASAK and SPK
• Experience using internal tools such as ticketing systems, data dashboards, or API-related workflows
• Proactive working style with strong learning agility

Why Join OKX TR

• Direct ownership of VIP relationships in a strategically important market
• Exposure to both client-facing decision-making and operational problem solving
• Close collaboration with global teams and regional leadership
• Competitive compensation, learning opportunities, and long-term growth potential

Perks & Benefits

• Competitive total compensation package
• Learning & Development programs and education subsidies
• Team-building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we’d love to share during the process

Notice

Who We Are

About the Opportunity

What You'll Be Doing

What We Look For In You

Nice to Have

Perks & Benefits

Who We Are

About the Opportunity

What You'll Be Doing

What We Look For In You

Nice to Have

Perks & Benefits

Who We Are

About The Opportunity

What You’ll Be Doing

Growth Strategy & Execution

• Develop and execute localized growth and marketing strategies to drive user acquisition, engagement, and retention in Europe with a focus on Poland and CEE.
• Own the end-to-end execution of growth initiatives across top-of-funnel and mid-funnel channels.
• Identify growth opportunities across OKX Exchange and other products.
• Drive evergreen campaigns to ensure sustained user acquisition and engagement.

Marketing & Performance

• Own and manage paid advertising campaigns across relevant digital channels.
• Develop and execute SEO strategies to improve organic visibility and long-term growth.
• Build and implement comprehensive marketing strategies aligned with regional objectives.
• Manage a network of freelancers and external partners to support marketing and growth initiatives.

Campaign, Events & GTM Operations

• Lead planning, execution, and optimization of growth and GTM campaigns.
• Manage end-to-end execution of sponsored events, including planning, coordination, activation, and post-event performance tracking.
• Own campaign workflows, templates, and SLAs to ensure efficient and scalable execution.
• Work closely with Product, Marketing, BD, and Regional teams to deliver fully integrated campaigns.

Marketing & Lifecycle Growth

• Support lifecycle initiatives including email, CRM, and in-product messaging to improve activation and retention.
• Collaborate with internal stakeholders to design and launch user education, feature adoption, and incentive programs.

Operational & Product Support

• Provide operational support to ensure smooth execution of regional marketing and growth initiatives.
• Collaborate with the Product team to support product operations, launches, feature rollouts, and localization efforts.
• Identify operational bottlenecks and implement process improvements to enhance efficiency and scalability.

Data & Performance Measurement

• Define, track, and analyze growth KPIs to measure campaign effectiveness and ROI.
• Analyze market trends, user behavior, and product performance to continuously optimize strategies.
• Translate data insights into clear, actionable growth recommendations.

Collaboration & Governance

• Build strong working relationships with cross-functional teams and regional stakeholders.
• Ensure all growth initiatives comply with local regulations and internal governance standards, including appropriate disclosures.
• Review campaign materials to ensure clarity, accuracy, and alignment with OKX brand guidelines.

What We Look For In You

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum 4–7 years of experience in Growth, Marketing, Campaign Operations, or Project Management, preferably within web3, trading or fintech.
• Strong understanding of blockchain technology, trading and web3 user behavior.
• Proven experience executing data-driven growth and performance marketing initiatives.
• Experience managing paid media, SEO, freelancers, and event activations.
• Strong analytical skills with the ability to translate data into execution.
• Fluency in English and Polish (written and spoken).
• Ability to thrive in a fast-paced, evolving environment, taking ownership and driving results.

Nice to Have

• Experience working directly with trading, payment or web3 products.
• Flexible working hours compatible with global teams.
• Curious, enthusiastic, and eager to contribute.

Perks & Benefits

• Competitive total compensation package.
• Learning & Development programs and education subsidies.
• Various team-building programs and company events.
• Wellness and meal allowances.
• Comprehensive healthcare schemes for employees and dependants.
• More that we love to tell you along the process!

Notice

Who We Are