The Role

Neo4j GraphAcademy provides free, self-paced, hands-on online training paths for Developers, Data Engineers, and Data Scientists to achieve success with Neo4j.

We are looking for an enthusiastic Curriculum Developer to create engaging, hands-on online training courses, videos, and technical content that educate and empower Neo4j users of all experience levels.

You can view our existing course catalogue and get a feel for how we teach at graphacademy.neo4j.com.

Key Responsibilities

• Design and produce high-quality technical content (courses, videos, sample applications, diagrams) using existing Neo4j Documentation.
• Identify gaps in the course catalog, develop courses to cover them, and build clear learning paths for different graph use cases.
• Provide feedback on Neo4j offerings and course catalog to improve the user experience.
• Collaborate with the distributed Developer Relations, Marketing, Product Management, Solutions Engineering, and R&D teams.
• Be comfortable expressing complex subject matter clearly and simply, and working on camera.

Qualifications

• Must Haves:
• A background in education or technical writing.
• Able to demonstrate experience creating video content that uses visual aids to break complex content down into easy-to-understand content.
• Ability to research and develop training materials for users of all ability levels.
• An empathy for users and their learning experience.
• A strong command of the English language (writing and speaking).
• Experience working remotely.
• Nice to Have:
• Experience with Generative AI, Large Language Models, and GenAI frameworks.
• Experience with software development, databases, data engineering, or machine learning.

Specialities

We are seeking educators with expertise in one or more of the following domains. Candidates may have direct professional experience in the field or a background in technical education within these areas.

• Data Ecosystem Integration: Experience integrating or migrating data across major cloud platforms and data providers, such as Snowflake, Databricks, and Microsoft Fabric.
• Generative AI (GenAI): Deep expertise in GenAI, including building applications that utilize Retrieval-Augmented Generation (RAG) and Context Engineering principles.
• DevOps and System Administration: Experience in DevOps practices and administering large-scale systems.

The Developer Advocate will be the bridge between our developer community and the company. This role is responsible for promoting our products and technologies to developers, and advocating for developer needs within the organization. 

The ideal candidate balances leadership and participation, lifting a community up with equal parts inspiration and celebration. You are an active learner and educator, presenter and listener, builder and champion.

We are looking for a candidate who is geographically located in India and can regularly attend and speak at meetups.

Key Responsibilities:

Developer Engagement:

• Build and nurture relationships with developers, both internally and externally.
• Act as a trusted resource and advocate for developers, addressing their questions and concerns.
• Collaborate with the developer community through forums, social media, and other channels.

Product Knowledge and Expertise:

• Develop a deep understanding of our products and technologies.
• Stay up-to-date with industry trends, emerging technologies, and competitors.
• Use product knowledge to provide valuable insights and support to developers.

Developer Support:

• Provide technical support to developers, helping them overcome challenges and issues.
• Create and maintain documentation, tutorials, and resources to aid developers.
• Offer hands-on assistance and guidance to developers during product integration.

Advocacy and Feedback:

• Serve as the voice of developers within the organization, advocating for their needs and preferences.
• Provide actionable feedback and insights from the developer community to influence product development.
• Collaborate with cross-functional teams to enhance the developer experience.

Community Building:

• Organize and participate in developer events, webinars, and meetups.
• Foster a sense of community among developers, encouraging collaboration and knowledge sharing.
• Identify and engage developer influencers and champions.

Content Creation:

• Create developer-focused content, including blog posts, technical articles, videos, and presentations.
• Ensure that content aligns with the interests and needs of the developer community.
• Promote and share valuable content through various channels.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in developer advocacy, developer relations, or a related technical role.
• Fluent in language for target communities (English)
• Strong technical knowledge and familiarity with developer tools, APIs, and technologies.
• Public github repos, blogs and/or videos
• Exceptional communication and presentation skills.
• Empathy for developers and their needs.
• Passion for technology and developer communities.
• Strong networking and relationship-building skills.