About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally.

About the Role

As Northeast General Manager for New York, you are the CEO of your market. You report to the President and own the state P&L end-to-end — revenue, margin, working capital, and headcount. The operations leaders, the commercial team, and the compliance team in your state report to you. You sit at the intersection of physical operations (warehousing, fleet, fulfillment), commercial (brand and retailer relationships), financial services (Nabis Capital, BillPay), and regulatory affairs. Your job is to make Nabis the platform that brands and retailers in your state cannot operate without.

Your priority is to stand up Nabis as the default wholesale partner under OCM during the adult-use ramp — sign brands, activate retailers, build the operation, and put New York on a credible path to contribution-margin breakeven.

Responsibilities:

• Be the owner. Own the full state P&L — revenue, gross margin, contribution margin, working capital, and headcount. Set the operating plan. Hit it.
• Run the operation. Lead end-to-end physical operations: warehousing, fleet, last-mile delivery, route density, on-time performance, inventory accuracy, and METRC-compliant chain of custody. Walk the floor. Know what is broken before anyone tells you.
• Win the market. Lead the commercial team — brand acquisition and renewal, retailer wallet share, marketplace adoption, and attach of Nabis Capital and BillPay across your book.
• Own the regulator relationship. Serve as the primary Nabis voice with state and local regulators. Maintain audit-ready compliance and licensing across every facility in market.
• Be the face of Nabis. Personally own the most strategic brand and retailer relationships in market. Represent Nabis at industry events, with regulators, and with the media when it matters.
• Build the team. Hire, develop, and lead a cross-functional team across operations, sales, account management, and compliance. Build a credible succession bench for every key role.
• Translate strategy into execution. Take Nabis’s national strategy and turn it into a state-specific playbook. Identify the next product, lane, or segment worth investing in, make the case, and ship it.
• Partner cross-functionally with HQ — product, engineering, finance, capital markets, and government affairs — to make sure the things you need to win are getting built

Qualifications

• 8+ years of progressively senior leadership experience, with at least 3 years owning a meaningful P&L. Backgrounds we tend to weight: high-growth marketplace or logistics operator (DoorDash, Uber, Lime, Instacart, Faire, Flexport), cannabis operator at scale, regulated CPG distribution, or PE-backed multi-site operations leadership. MBA or equivalent preferred but not required.
• Hands-on operator. You have run physical operations at scale — distribution, last-mile, warehousing, manufacturing, or similar — in environments where you had to design the process, not just inherit it.
• Real-time marketplace fluency. You understand supply-and-demand economics and how to balance both sides of a two-sided platform.
• Commercial range. You have closed enterprise deals, set pricing, and managed strategic accounts at the executive level.
• Regulated-industry instincts. You have worked in cannabis, alcohol, pharmaceuticals, food, or financial services, and you treat compliance as a feature rather than a tax.
• Builder, not steward. You are energized by ambiguity, missing infrastructure, and the chance to build something that did not exist before you arrived.
• Bias to action. You move fast, write clearly, and would rather ship a v1 this week than a v3 next quarter. We use the data to win arguments.
• Travel and presence. You are willing to be on-site in the market full-time and to travel 20–30% across Nabis facilities.
• Bonus: existing relationships in the cannabis ecosystem of your target market; experience integrating an acquisition; experience launching a market or region from zero.

Compensation & Benefits:

• Unlimited PTO and paid holidaysCompetitive salary and equity packages.
• Base Salary starting at 175,000 + bonus.
• Additional compensation: Equity + bonus available, but dependent on job level
• Medical/Dental/Vision offered to all full-time employees
• 401(k) plan with a match.
  
  

Nabis is an Equal Opportunity Employer

*Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.*

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world with the largest portfolio of cannabis brands, supplying $1B+ worth of cannabis products per year from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world.

The Role

The Shift Manager reporting to the General Manager is responsible for maintaining a complete understanding of Nabis’s central warehouse processes, along with the nuances of enterprise client relationships as they pertain to fulfillment. They are fully accountable to all KPIs for the shift divisions of their market. They must be exceptionally organized, process-oriented, and a master communicator. This person must be a charismatic leader who can coach supervisors and associates. An understanding of fulfillment processes and logistics software is required. This person must thrive in an environment of intense pressure, short deadlines, and ever-changing requirements.

The Shift Manager is employed to organize, oversee, and strategize the daily fulfillment operations of their regional market. They will command a 30 + person team locally, leading fulfillment teams. This person is responsible for the seamless fulfillment of the local market to maintain contract SLAs and triage emergency disruptions. They will also work closely with other Nabis hubs and cross-functionally support the streamlining of all new & existing processes. 

Shift: Monday - Friday 2:00 PM - 10:30 PM

Responsibilities:

• Ensure the timely and accurate fulfillment of all orders
• Track and manage daily volume to ensure no disruption in SLA compliance
• Track and manage team performance and provide feedback and training to associates as needed
• Manage a large team while monitor and tracking team’s adherence to standard operating procedures (SOP)
• Forecast and monitor staffing needs and schedules of department associates
• Provide timely and professional communication to support other Nabis departments and external partner relationships
• Collaborate with all departments (including Central Op and People) to ensure regular and productive cross-department communication

KPIs

The Shift Manager is accountable to KPIs within the following divisions of the Inventory department, including monthly reporting to the General Manager, and tiered engagement with KPIs at all team levels of the local operation (including regular supervisor reporting and regular and documented hourly employee KPI performance conversations). They will work with the General Manager to meet and progress the goals of each. They are to lead on institutions of tiered metrics of the organization and have a full understanding of how their metrics connect to company-wide, executive-level OKRs to individual associate-level performance.  KPI categories include but are not limited to:

• Time & Attendance
• Performance Management / Churn 
• Training / Succession
• Unit-Level Fulfillment DOTIF - Mispack
• Order-Level  Fulfillment DOTIF - Mispack
• Order-Level  Fulfillment DOTIF - Non-Terminals Fulfillment
• Fulfillment Cap Restriction 
• Fulfillment Units per Hour
• Schedules
• Timesheets
• Overtime

Qualifications:

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• High EQ, low ego, and a willingness to do everything, including manual labor
• Delegation and project follow-up
• Meticulous and detail oriented
• 2+ years of experience within a warehouse or logistics setting
• 2+ years of experience managing a team of at least 30+ employees
• Adaptability and flexibility
• Familiarity with MS Office and various business software (e.g., ERP, CRM)
• Must be 21 years or older and must pass a background check
• Monday -- Friday on-site work availability 
• Ability to lift 50 lbs., bend, stretch, and twist
• Experience in the Cannabis industry preferred
• Supply chain / data analysis training or the equivalent work experience
• Project management and quantitative analysis expertise

WHY YOU'LL LOVE WORKING AT NABIS!

• You'll work at the fastest growing cannabis startup in the U.S.
• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
• Competitive salary of $80k+ depending on experience along with 401k
• Industry discounts at cannabis retail shops across California

Nabis is an Equal Opportunity Employer

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world with the largest portfolio of cannabis brands, supplying $1B+ worth of cannabis products per year from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world.

The Role

The Operations Manager reporting to the General Manager is responsible for maintaining a complete understanding of Nabis’s central warehouse processes, along with the nuances of enterprise client relationships as they pertain to fulfillment. They are fully accountable to all KPIs for the shift divisions of their market. They must be exceptionally organized, process-oriented, and a master communicator. This person must be a charismatic leader who can coach supervisors and associates. An understanding of fulfillment processes and logistics software is required. This person must thrive in an environment of intense pressure, short deadlines, and ever-changing requirements.

The Operations Manager is employed to organize, oversee, and strategize the daily fulfillment operations of their regional market. They will command a 30 + person team locally, leading fulfillment teams. This person is responsible for the seamless fulfillment of the local market to maintain contract SLAs and triage emergency disruptions. They will also work closely with other Nabis hubs and cross-functionally support the streamlining of all new & existing processes. 

Shift: Monday - Friday 2:00 PM - 10:30 PM

Responsibilities:

• Ensure the timely and accurate fulfillment of all orders
• Track and manage daily volume to ensure no disruption in SLA compliance
• Track and manage team performance and provide feedback and training to associates as needed
• Manage a large team while monitor and tracking team’s adherence to standard operating procedures (SOP)
• Forecast and monitor staffing needs and schedules of department associates
• Provide timely and professional communication to support other Nabis departments and external partner relationships
• Collaborate with all departments (including Central Op and People) to ensure regular and productive cross-department communication

KPIs

The Operations Manager is accountable to KPIs within the following divisions of the Inventory department, including monthly reporting to the General Manager, and tiered engagement with KPIs at all team levels of the local operation (including regular supervisor reporting and regular and documented hourly employee KPI performance conversations). They will work with the General Manager to meet and progress the goals of each. They are to lead on institutions of tiered metrics of the organization and have a full understanding of how their metrics connect to company-wide, executive-level OKRs to individual associate-level performance.  KPI categories include but are not limited to:

• Time & Attendance
• Performance Management / Churn 
• Training / Succession
• Unit-Level Fulfillment DOTIF - Mispack
• Order-Level  Fulfillment DOTIF - Mispack
• Order-Level  Fulfillment DOTIF - Non-Terminals Fulfillment
• Fulfillment Cap Restriction 
• Fulfillment Units per Hour
• Schedules
• Timesheets
• Overtime

Qualifications:

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• High EQ, low ego, and a willingness to do everything, including manual labor
• Delegation and project follow-up
• Meticulous and detail oriented
• 2+ years of experience within a warehouse or logistics setting
• 2+ years of experience managing a team of at least 30+ employees
• Adaptability and flexibility
• Familiarity with MS Office and various business software (e.g., ERP, CRM)
• Must be 21 years or older and must pass a background check
• Monday -- Friday on-site work availability 
• Ability to lift 50 lbs., bend, stretch, and twist
• Experience in the Cannabis industry preferred
• Supply chain / data analysis training or the equivalent work experience
• Project management and quantitative analysis expertise

WHY YOU'LL LOVE WORKING AT NABIS!

• You'll work at the fastest growing cannabis startup in the U.S.
• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
• Competitive salary of $80k+ depending on experience along with 401k
• Industry discounts at cannabis retail shops across California

Nabis is an Equal Opportunity Employer

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally.

The Role

The CashOps Associate is responsible for verifying and confirming delivery and payment evidence submitted by drivers, ensuring all Cash on Demand (COD) and Must Pay Previous Balance (MPPB) orders are properly documented, compliant with SOP requirements, and ready for downstream processing. This role plays a critical control function in maintaining payment accuracy, visibility, and audit readiness across all hubs.

Responsibilities

Payment Confirmation & Evidence Review

• Review prior-day delivery evidence for all COD and MPPB orders to confirm payment collection.
• Verify required documentation is present and complete, including:
• Signed delivery manifests
• Signed METRC documents (where applicable)
  Payment confirmation sheets
• Check images or ACH confirmations
• Ensure payment evidence is captured at the retailer location in accordance with SOP standards.
• Confirm delivery completion and payment status within internal systems.
• Oversee driver cash intake, payment bag verification, and chain-of-custody controls.

Discrepancy Identification & Reporting

• Identify missing, incomplete, or incorrect payment evidence.
• Log missing evidence or issues in the Driver Tracker Log.
• Escalate unresolved issues to the Cash Operations Sr. Associate with clear documentation.
• Add notes and context to ensure visibility for Dispatch, Operations, and Accounting teams.

System & Process Support

• Validate delivery and payment status in internal tools (e.g., Nabis Admin, Retool).
• Ensure paid orders are processed within 48 hours of receiving them
• Maintain accurate records to support audits and compliance reviews.
  
  

Qualifications

• 1–2 years of experience in cash handling, accounting support, operations, or audit-related roles.
• Strong attention to detail and ability to identify inconsistencies in documentation.
• Familiarity with SOP-driven environments and compliance controls.
• Comfortable working across Slack, internal systems, and shared logs.
• Ability to manage time-sensitive reviews with minimal supervision.

Key Competencies

• Accuracy and documentation discipline
• Process adherence
• Clear written communication
• Accountability and follow-through

 WHY YOU'LL LOVE WORKING AT NABIS!

1. You'll work at the fastest growing cannabis startup in the U.S.
2. Competitive pay starting at $20.00/hour 

Nabis is an Equal Opportunity Employer

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally.

About the Role

The CashOps Confirmation Associate is responsible for verifying and confirming delivery and payment evidence submitted by drivers, ensuring all Cash on Demand (COD) and Must Pay Previous Balance (MPPB) orders are properly documented, compliant with SOP requirements, and ready for downstream processing. This role plays a critical control function in maintaining payment accuracy, visibility, and audit readiness across all hubs.

Responsibilities

Payment Confirmation & Evidence Review

• Review prior-day delivery evidence for all COD and MPPB orders to confirm payment collection.
• Verify required documentation is present and complete, including:
• Signed delivery manifests
• Signed METRC documents (where applicable)
  Payment confirmation sheets
• Check images or ACH confirmations
• Ensure payment evidence is captured at the retailer location in accordance with SOP standards.
• Confirm delivery completion and payment status within internal systems.
• Oversee driver cash intake, payment bag verification, and chain-of-custody controls.

Discrepancy Identification & Reporting

• Identify missing, incomplete, or incorrect payment evidence.
• Log missing evidence or issues in the Driver Tracker Log.
• Escalate unresolved issues to the Cash Operations Sr. Associate with clear documentation.
• Add notes and context to ensure visibility for Dispatch, Operations, and Accounting teams.

System & Process Support

• Validate delivery and payment status in internal tools (e.g., Nabis Admin, Retool).
• Ensure paid orders are processed within 48 hours of receiving them
• Maintain accurate records to support audits and compliance reviews.

Qualifications

• 1–2 years of experience in cash handling, accounting support, operations, or audit-related roles.
• Strong attention to detail and ability to identify inconsistencies in documentation.
• Familiarity with SOP-driven environments and compliance controls.
• Comfortable working across Slack, internal systems, and shared logs.
• Ability to manage time-sensitive reviews with minimal supervision.

Key Competencies

• Accuracy and documentation discipline
• Process adherence
• Clear written communication
• Accountability and follow-through

 WHY YOU'LL LOVE WORKING AT NABIS!

1. You'll work at the fastest growing cannabis startup in the U.S.
2. Medical/Dental/Vision offered to all full-time employees
3. Competitive pay starting at $24/hour 

Nabis is an Equal Opportunity Employer

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally.

The Role 

The Operations Coordinator (Outbound) is responsible for owning day-to-day outbound execution, ensuring all orders are picked, packed, and shipped accurately and on time. This role acts as a lead on the floor, supporting the Supervisor in driving productivity, order accuracy, and overall fulfillment performance.

Responsibilities:

• Own outbound execution to meet daily pick, pack, and dispatch timelines
• Lead floor workflow by prioritizing work and keeping the team aligned to daily goals
• Perform and oversee picking, packing, and shipping (SKU, batch, quantity verification)
• Maintain accountability for order accuracy, minimizing mispicks, mispacks, and delays
• Drive quality and order integrity
• Own exceptions and order edits:
• Identify and resolve picking/packing issues (inventory, batch, quantity)
• Ensure proper use of Mispick Workflow and follow through on resolution
• Support order edits and system updates to maintain accuracy
• Communicate issues/changes to CX or brands and ensure full resolution
• Maintain organization of packing and staging areas
• Coordinate with Inventory, QA, and Dispatch to keep fulfillment running smoothly
• Provide on-the-floor guidance and support to associates
• Support performance tracking, training, and process improvements

Qualifications: 

• Ability to lift 50 lbs., bend, stretch, and twist
• Ability to pass pre-employment background check
• Ability to work occasional evening/weekend shifts
• Cannabis experience is a plus
• Strong verbal and written communication skills
• Basic math skills
• Must be at least 21 years of age or older
• Exceptional customer service skills
• Excellent judgement and work ethic
• Professionalism, patience and process-driven approach
• Adaptability, low-ego and high attention to detail
• Can-do attitude and team player
• Computer skills

Compensation and Benefits: 

• Competitive pay starting at $23 per hour, paid weekly.
• You'll work at the fastest growing cannabis startup 
• Medical/Dental/Vision offered to all full-time employees.
• Well-rounded co-workers and teammates that are all striving towards the same goal. Nabis maintains a fun and energetic culture!

Nabis is an Equal Opportunity Employer 

Nabis seeks to create a diverse work environment because all teams are stronger and have different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate based on race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally.

About the Role

The Senior Operations Manager, Rochester, is responsible for the day-to-day warehouse and fulfillment operations at Nabis's Rochester site, ensuring safe, efficient, and high-quality execution across all inbound, outbound, and inventory processes. This role reports directly to the Director of New York Operations.

Based in Rochester, NY | Relocation assistance available.

This person will be a hands-on operator who leads from the front, balancing tactical execution with a continuous improvement mindset. They are highly analytical, thrive in fast-paced environments, and have a proven track record of managing teams, optimizing workflows, and delivering measurable results in warehouse or logistics settings. Be ready to take that experience into a new challenge in a regulated industry.

Responsibilities

• Work holistically with the Director of Operations New York, Operations Managers, Supervisors, and Associates to ensure the timely and accurate transportation and movement of all inbound/outbound activities within the warehouse.
• Track and manage daily team performance and volume to ensure SLAs, throughput, and quality of service (DOTIF) objectives are exceeded, while providing feedback and training to associates as needed and serving as the senior-most point of contact and escalation for the entire Rochester operation.
• Manage and make progress on all market OKRs and KPIs, specifically around DOTIF, quality of service, inventory, and provide a best in class experience to our brand and retail partners
• Monitor and track team’s adherence to standard operating procedures (SOP) and manage the cohort of operations managers in order to achieve these results. 
• Forecast and monitor staffing needs and schedules of department associates, partner with People to ensure that requisite staffing and talent levels meet expectations and the requirements of the staffing model. 
• Collaborate with all departments (including Central Ops, Engineering, Finance, and People) to ensure regular and productive cross-department communication.
• Ensure compliance with all state and federal regulations regarding cannabis distribution, including inventory tracking and reporting.
• Manage relationships with vendors and other supply chain partners both internally and externally across the Nabis organization.
• Lead continuous improvement initiatives, leveraging technology and data analytics to enhance operational efficiency and customer satisfaction.

Qualifications

• Supply chain/data analysis training or equivalent work experience
• Project management and quantitative analysis expertise
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• 4+ years of experience within a warehouse or logistics setting
• 4+ years of experience managing a team of at least 30+ employees
• Adaptability and flexibility
• Familiarity with various business software (e.g., ERP, CRM)
• Monday - Friday, on-site work availability 
• Experience in the Cannabis industry preferred

Compensation & Benefits:

• Relocation assistance provided 
• Unlimited PTO and paid holidaysCompetitive salary and equity packages.
• Base Salary starting at $110,000
• Additional compensation: Equity + bonus available, but dependent on job level
• Medical/Dental/Vision offered to all full-time employees
• 401(k) plan with a match.

Nabis is an Equal Opportunity Employer

*Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.*

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world with the largest portfolio of cannabis brands, supplying $1B+ worth of cannabis products per year from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world.

The Role
Nabis is seeking a reliable and motivated Operations Manager to support our upstate New York warehouse. This individual will be highly organized, demonstrate excellent interpersonal skills, and be motivated to take ownership of their site’s accuracy and efficiency. This role is full-time and may at times include demanding hours. This position requires prior supervisor or manager-level experience in warehouse and/or distribution logistics.

The Operation Manager will report to the New York Director of Operations and will be responsible for maintaining a complete understanding of Nabis’s central warehouse processes and the nuances of enterprise client relationships. The Manager will organize, oversee, and strategize the daily site operations while working closely with other Nabis hubs. They will work cross-functionally to support the streamlining of all new & existing processes. The ideal candidate will thrive in an environment of intense pressure, short deadlines, and ever-changing requirements.

Swing Shift: 1:30 PM - 10:00 PM 

Responsibilities:

• Work holistically with the New York Operations Director, Supervisors, and Associates to ensure the timely and accurate transportation and movement of all inbound/outbound activities within the warehouse
• Track daily team performance and provide feedback and training to associates as needed
• Track and manage daily volume to ensure no disruption in SLA compliance
• Manage and make progress on all market OKRs and KPIs specifically around DOTIF, quality of service, inventory, and provide a best in class experience to our brand and retail partners
• Monitor and track team’s adherence to standard operating procedures (SOP)
• Forecast and monitor staffing needs and schedules of department associates
• Collaborate with all departments (including Central Ops, Engineering, Finance, and People) to ensure regular and productive cross-department communication
• Provide timely and professional communication to support other Nabis departments and external partner relationships
• Ensure compliance with all state and federal regulations regarding cannabis distribution, including inventory tracking and reporting
• Manage relationships with vendors and other supply chain partners
• Lead continuous improvement initiatives, leveraging technology and data analytics to enhance operational efficiency and customer satisfaction
  
  

Desired Skills & Qualifications:

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• High EQ, low ego, and a willingness to do everything, including manual labor
• Delegation and project follow-up
• Meticulous and detail-oriented
• 2+ years of experience within a warehouse or logistics setting
• 2+ years of experience managing a team of at least 30+ employees
• Adaptability and flexibility
• Familiarity with MS Office and various business software (e.g., ERP, CRM)
• Must be 21 years or older 
• Monday -- Friday on-site work availability 
• Ability to lift 50 lbs., bend, stretch, and twist
• Experience in the Cannabis industry preferred
• Supply chain / data analysis training or the equivalent work experience
• Project management and quantitative analysis expertise

WHY YOU'LL LOVE WORKING AT NABIS!

• You'll work at the fastest-growing cannabis startup in the U.S.
• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
• Competitive salary starting at starting at $80,000 depending on experience, along with 401k

 
Nabis is an Equal Opportunity Employer

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally.

The Role
Nabis is seeking a reliable and motivated Operations Manager to support our New York delivery hub. This individual will be highly organized, demonstrate excellent interpersonal skills, and be motivated to take ownership of their site’s accuracy and efficiency. This role is full-time and may at times include demanding hours. This position requires prior supervisor or manager-level experience in warehouse and/or distribution logistics.

The Operations Manager will report to the New York General Manager, and will be responsible for maintaining a complete understanding of Nabis’s central warehouse processes and the nuances of enterprise client relationships. The Operations Manager will organize, oversee, and strategize the daily site operations while working closely with other Nabis hubs. They will work cross-functionally to support the streamlining of all new & existing processes. The ideal candidate will thrive in an environment of intense pressure, short deadlines, and ever-changing requirements.

Responsibilities:

• Work holistically with the New York GM, Managers, Supervisors, and Associates to ensure the timely and accurate transportation and movement of all inbound/outbound activities within the warehouse
• Track daily team performance and provide feedback and training to associates as needed
• Track and manage daily volume to ensure no disruption in SLA compliance
• Manage and make progress on all market OKRs and KPIs specifically around DOTIF, quality of service, inventory, and provide a best in class experience to our brand and retail partners
• Monitor and track team’s adherence to standard operating procedures (SOP)
• Forecast and monitor staffing needs and schedules of department associates
• Collaborate with all departments (including Central Ops, Engineering, Finance, and People) to ensure regular and productive cross-department communication
• Provide timely and professional communication to support other Nabis departments and external partner relationships
• Ensure compliance with all state and federal regulations regarding cannabis distribution, including inventory tracking and reporting
• Manage relationships with vendors and other supply chain partners
• Lead continuous improvement initiatives, leveraging technology and data analytics to enhance operational efficiency and customer satisfaction
  
  

Desired Skills & Qualifications:

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• High EQ, low ego, and a willingness to do everything, including manual labor
• Delegation and project follow-up
• Meticulous and detail-oriented
• 4+ years of experience within a warehouse or logistics setting
• 4+ years of experience managing a team of at least 30+ employees
• Adaptability and flexibility
• Familiarity with various business software (e.g., ERP, CRM)
• Monday - Friday, on-site work availability 
• Experience in the Cannabis industry preferred
• Supply chain / data analysis training or the equivalent work experience
• Project management and quantitative analysis expertise

WHY YOU'LL LOVE WORKING AT NABIS!

• You'll work at the fastest-growing cannabis startup in the U.S.
• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
• Competitive salary at $80k - $90k depending on experience along with 401k

 
Nabis is an Equal Opportunity Employer

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.