Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Director, Service Delivery & Omnichannel Solutions

We’re seeking a Director, Service Delivery & Omnichannel Solutions to lead enterprise-wide service delivery across IT Service Desk operations and the full omnichannel ecosystem. This role is responsible for defining strategy, driving modernization, ensuring operational excellence, and delivering seamless customer and employee experiences across all channels.

What You’ll Do

Service Delivery Strategy & Operations:

• Define and lead the enterprise service delivery strategy and operating model across Service Desk and omnichannel platforms
• Oversee day-to-day operations, ensuring SLA/SLO performance, stability, and continuous improvement
• Lead incident, problem, and change management practices to ensure operational resilience

Omnichannel Platform Leadership:

• Oversee voice, IVR/IVA, chat, messaging, email, social, and in-store support channels
• Ensure seamless integration across CRM, ITSM, analytics, and identity systems
• Drive automation, self-service, and knowledge-centered service improvements

Data, Insights & Executive Reporting:

• Develop real-time dashboards and reporting to drive operational transparency
• Translate data into actionable insights and business recommendations
• Present performance, risks, and opportunities to executive stakeholders

Stakeholder & Vendor Management:

• Partner with IT, CX, Risk, Finance, and business leaders to align priorities
• Manage multi-vendor ecosystems and ensure performance against SLAs
• Lead governance forums and cross-functional initiatives

People Leadership & Culture:

• Lead and develop high-performing teams across service delivery and platforms
• Foster a culture of accountability, innovation, and continuous improvement
• Build leadership capability and succession planning

What You’ll Bring to the Table

• 12+ years of experience in service delivery, IT operations, or omnichannel environments
• 5+ years in senior leadership roles with budget and team accountability
• Deep expertise in Service Desk, ITSM, and omnichannel platforms (IVR, chat, WFM, QA, etc.)
• Strong experience in vendor management and regulated environments
• Proven ability to lead large-scale transformation and modernization initiatives
• Strong executive presence and stakeholder management skills

Education + Experience

• Bachelor’s degree in Business, IT, Operations, or related field
• MBA or advanced degree is an asset
• ITIL v4 required; PMP, Lean/Six Sigma, or similar certifications are assets

Ready to lead enterprise service delivery and shape the future of omnichannel experiences? Join us and drive meaningful impact at MFSG.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$ 155000 to C$ 165000.

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Director, Contact Centre Operations

We’re seeking a Director, Contact Centre Operations to lead the strategy, execution, and day-to-day management of MFSG’s contact center operations. This role will drive operational excellence, enhance customer experience, and lead both in-house and outsourced contact center teams.

What You’ll Do

Strategy & Operations Leadership:

• Develop and execute the contact center strategy aligned with business objectives
• Oversee daily operations, ensuring performance against KPIs such as SLA, CSAT, and first-call resolution
• Drive continuous improvement in service quality and efficiency

Vendor & Technology Management:

• Act as primary point of contact for vendors, managing relationships and escalations
• Evaluate and implement new tools, platforms, and AI capabilities to enhance performance

Customer Experience & Escalation Management:

• Oversee complaints and escalation processes to ensure timely resolution
• Drive initiatives that improve customer satisfaction and loyalty

Culture & Leadership:

• Foster a high-performing, customer-centric culture focused on empathy and service excellence
• Lead and develop teams, ensuring readiness for change and new initiatives

Compliance & Governance:

• Ensure operations comply with regulatory and legal requirements
• Act as a customer advocate at the executive level, ensuring insights drive decision-making

What You’ll Bring to the Table

• 8–10+ years of experience in contact center or customer service operations
• 5+ years in leadership roles managing teams and operations
• Strong experience managing both in-house and outsourced contact centers
• Proven ability to drive operational excellence and customer experience improvements
• Strong stakeholder management and communication skills
• Experience in financial services or regulated industries is an asset

Education + Experience

• Bachelor’s degree required
• Master’s degree is an asset

Ready to lead high-impact customer operations and elevate the contact center experience? Join us and help shape customer engagement at MFSG.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$ 140000 to C$ 150000.

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Collections Support Specialist

We are seeking a Collections Support Specialist to join our team. This position is responsible for supporting credit counselling/insolvency, deceased, third‑party agency initiatives, and call center operations as required.

What You’ll Do

Credit Counselling and Insolvency Support:

• Assist with account reviews for customers enrolled in credit counselling, consumer proposal and bankruptcy
• Maintain accurate data entry and ensure all reporting is current and correct
• Monitor payment schedules and identify discrepancies or missed payments
• Liaise with credit counselling agencies to ensure accurate and timely information/file exchange
• Process and update repayment arrangements in internal systems and external files with a strong emphasis on accuracy and high attention to detail
• Maintain compliance with applicable policies and regulatory guidelines
• Coordinate timely refunds in accordance with insolvency regulations and internal policies
• Initiate proactive charge-offs to ensure accurate financial reporting and compliance
• Validate and reconcile accounts to ensure data accuracy prior to debt sales
• Liaise with external vendors, trustees, and collection partners to address Insolvency inquiries
• Update external key indicators in systems to reflect correct account data

Estate Administration:

• Process deceased customer accounts in accordance with legal and organizational procedures
• Review estate documentation (e.g., death certificates, wills, probate documents)
• Communicate with NOKs, executors, legal representatives, and internal departments
• Ensure appropriate account closures, write-offs, or recoveries are handled accurately
• Maintain sensitivity and professionalism in all estate-related interactions
• Maintain compliance with applicable policies and regulatory guidelines

Collection Call Handling Support:

• Assist in calls, follow-ups, and escalation as needed
• Review and validate customer account notes for accuracy and completeness
• Support call quality assurance processes and reporting
• Help manage inbound/outbound communication workflows as needed

Cross functional support:

• Assist the collections team with daily administrative and operational support
• Provide flexible support across portfolios based on workload demands and priorities
• Assist with backlog management, queue monitoring, and task prioritization
• Contribute to process improvements and operational efficiency initiatives
• Collaborate on the investigation and resolution of discrepancies, support escalations, and fulfill manager-directed requests as needed
• Facilitate adequate coverage for the team by supporting team members during peak periods and absenteeism

What You’ll Bring to the Table

• Ability to work cross-functionally and communicate effectively with stakeholders
• High attention to detail with the ability to manage multiple priorities under tight deadlines

Education + Experience

• Minimum 2–4 years of experience in collections.
• Prior Insolvency experience is highly desirable.
• Post-secondary education in Business, Finance, or a related discipline (or equivalent experience).

Ready to lead

If you’re looking to utilize your collections experience, drive process improvements, and contribute to a high-performing finance organization, we’d like to hear from you.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$ 50,000 to C$62,000.

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.
• Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.
• Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.
• Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.
• Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.
• Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Senior Developer

As a Senior Developer, you will be responsible for designing, developing, and maintaining complex software systems, mentoring junior developers, and ensuring high standards of code quality and system performance; and collaborate with cross-functional teams to deliver scalable solutions that align with business objectives.

What You’ll Do

Software Development & Design

• Design, implement, and maintain robust, scalable, and efficient applications using modern development practices. System Architecture: Contribute to system and application architecture design, ensuring maintainability, security, and performance.

Secure Coding & Quality

• Write clean, testable, and efficient code; conduct thorough code reviews; and enforce coding best practices.
  Implement secure coding practices to protect sensitive financial data.

Collaboration & Communication

• Work closely with product managers, designers, QA engineers, and stakeholders to translate requirements into technical solutions.

Problem Solving

• Analyze complex technical issues, propose solutions, and implement fixes in a timely manner.

Continuous Improvement

• Stay updated with emerging technologies, tools, and practices to enhance development processes and outcomes.

Mentoring & Leadership

• Mentor and support junior developers, fostering technical growth and best practices.

What You’ll Bring to the Table

• Proficiency in one or more programming languages (e.g., C#, Python, JavaScript/TypeScript).
• Strong knowledge of frameworks (e.g., .NET, React, Nextjs, Angular, Node.js).
• Solid understanding of databases (SQL and NoSQL).
• Familiarity with cloud platforms (AWS, Azure, GCP).
• Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and DevOps practices.
• Experience with unit testing frameworks (e.g., NUnit, MSTest, Mocha, Jasmine)

Education + Experience

• Bachelor’s Degree in Computer Science, Software Engineering.
• Minimum 15+ years of professional software development experience, with at least 2 years in a senior/lead role.
• Experience in Agile/Scrum environments. 
• Exposure to microservices architecture.
• Knowledge of automated testing frameworks.

Ready to apply your development expertise to make a real impact? Join us and help shape the future of software development at MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 85,000 to C$ 135,000. 

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Senior Manager, US Lending Acquisition & Portfolio Strategy

We are seeking a Senior Manager, US Lending Acquisition & Portfolio Strategy. This role owns the end-to-end acquisition and portfolio performance strategy for US lending products, driving originations growth while optimizing credit performance through data-driven insights, testing, and cross-functional execution.

What You’ll Do

Product Development and Acquisition Strategy

• Own acquisition strategy across channels, including direct mail, digital, and affiliate
• Design and optimize test-and-learn frameworks to improve approval rates, CAC, and originations
• Partner with Risk to align acquisition strategy with credit performance targets

Performance Monitoring & Risk Management

• Own portfolio performance for all US lending products, delivering clear, actionable insights to senior business leaders
• Identify emerging risks, behavioral trends, customer needs, and operational signals across the customer journey

Strategic Insights & Thought Leadership

• Provide thought leadership on key topics such as the competitive landscape, market share, customer profile, macroeconomic trends, and product-specific performance
• Translate general business questions into analytic requirements and deliver meaningful insights and recommendations to solve business problems

Cross-Functional Partnership & Stakeholder Engagement

• Act as the central point of coordination across Marketing, Retail, Risk, and Digital to track, monitor, and optimize acquisition performance, including campaigns, offers, and the application and onboarding funnel
• Partner with Legal and Compliance to ensure changes meet policy, regulatory and control expectations

What You’ll Bring to the Table

• Ability to understand and anticipate business needs and then independently execute
• The ability to effectively communicate analytically complex ideas into clear and concise insights and presentations
• Proven ability to lead projects, solve complex problems, and drive results in a fast-paced environment
• Exceptional analytical skills with proficiency in Excel, SQL, Google Analytics, and data visualization tools (e.g., Sigma, Tableau, etc.)
• Excellent problem solving and critical thinking skills with demonstrated ability to develop targeted data-driven insights in support of business objectives

Education + Experience

• 7+ years of experience in financial services, lending, portfolio management, or product strategy roles . Experiences with direct mail and affiliate marketing with Installment Loans is a strong plus
• Strong experience in high-exposure executive communication (written/verbal)
• Bachelor’s degree or higher in Business, Finance, Economics, Mathematics, Engineering, or a related field

Ready to lead

If you’re looking to utilize your experience in US Lending Acquisition & Portfolio Strategy, drive process improvements, and contribute to a high-performing finance organization, we’d like to hear from you.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between US$ 135,000 to US$165,000.

Who We Are 

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.  

We’ve Got You Covered 

• Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.  
• Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.  
• Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.  
• Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.  
• Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office.  When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.  
• Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions. 

The Job: HR Business Partner 

National Money Mart is hiring an HR Business Partner to support part of our Canadian and US store network.

Reporting to the Human Resources Manager, the HR Business Partner operates as a strategic and consultative partner to employees and management in the retail stores. The HRBP supports all aspects of the employee lifecycle, including key areas such as recruitment, employee relations, performance and talent management, change management and organizational effectiveness.

We are looking for an experienced HR Business Partner who has a demonstrated ability to operate effectively in a remote environment. The ideal candidate has employee relations experience and the foundational HR knowledge to fulfill the responsibilities of this role, which are as follows:

What You’ll Do:

Recruitment

• Assists with managing job ads through the Greenhouse Applicant Tracking System (ATS)
• Partners with leaders to develop sourcing plans for geographic areas with difficult to fill roles
• Reviews key metrics with managers and informs sourcing plans with our advertising partner

Employee Relations

• Act as primary HR contact to the employees and managers within assigned business line to ensure they are receiving appropriate support and follow-up.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Conducts effective, thorough and objective workplace investigations; ensures appropriate response related to Health and Safety, Hotline complaints etc.; involve/escalate as required.
• Manages and resolves complex employee relation issues and addresses third party claims.
• Consults regularly with management and provides guidance where appropriate, including HR policy guidance and interpretation.
• Works in conjunction with managers to make termination decisions and execute.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Support engagement initiatives, including employee surveys and focus groups to measure employee satisfaction and engagement.
• Provides employment verification documentation and other various administrative support, where required.

Performance and Talent Management

• Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions).
• Coaches, assists, consults with performance and development decisions (Performance Improvement Plans, Progressive Discipline, Development plans and programs).
• Consults on all promotions within area of responsibility and provides comp recommendations/guidelines.
• Develops contract terms for new hires, promotions and transfers.
• Partners with management to execute the company Performance Management cycles throughout the year.
• Provide reporting to managers to assist in execution and accountability for performance processes.

Change Management and Organizational Effectiveness

• In partnership with business leaders, provides guidance and input on business unit restructures, workforce planning and succession planning.
• Monitors and provides reporting to business leaders monthly for key HR metrics (e.g. turnover; recruiting effectiveness; headcount; etc.) to assist the leaders in managing their areas.
• Analyzes trends and metrics in partnership with the HR leadership team to develop solutions, programs and policies.
• Support internal communication strategies around change/transformation initiatives.

What You’ll Bring to the Table:

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• High degree of integrity and confidentiality
• Ability to manage workload and multitask in a fast-paced environment with changing priorities
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Proficient Microsoft Office Suite
• Experience using Applicant Tracking and HRIS systems

Education + Experience:

• Minimum of 5+ years of experience resolving complex employee relations issues
• Experience effectively operating in a remote environment
• Experience working in the retail industry supporting a multi store operation, preferred
• Experience working in consumer lending, preferred
• Bachelor’s Degree in Human Resources preferred, or relevant experience
• Human Resources certification preferred

Ready to make an impact? If you’re excited to bring your skills to a company that’s changing the game, we’d love to have you onboard. Apply today and let’s build the future of MFSG, together!

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$ 75,000 to C$ 90,000. 

Qui nous sommes 

À Momentum Financial Services Group (MFSG), nous aidons les gens à aller de l’avant en repensant l’accès à l’argent pour les personnes qui en ont besoin le plus. Notre équipe, riche de plus de 40 ans d’expérience, est à l’origine de Money Mart, le plus grand réseau de succursales non bancaires au Canada, chef de file en solutions financières pour les collectivités mal desservies.

Prêts à court terme, transferts d’argent, cartes prépayées : nous proposons les produits, la technologie et les opérations qui permettent à plus d’un million de clients par an de disposer des fonds dont ils ont besoin, au bon moment.

Les équipes et services de MFSG œuvrent de concert à créer quelque chose qui les dépasse : des solutions sans entraves grâce auxquelles les gens ont accès à des fonds qu’ils n’obtiendraient peut-être pas ailleurs. Qu’il s’agisse de résoudre des problèmes, de développer des systèmes ou de mettre au point des stratégies, votre travail aide concrètement de vraies personnes.  

Nous avons ce qu’il vous faut 

• Philosophie de rémunération : simplement dit, nous visons à être en phase avec le marché. Nous vérifions régulièrement les normes du secteur pour voir à ce que la rémunération globale que nous proposons soit compétitive et équitable. Cet engagement nous aide à attirer et à fidéliser des personnes talentueuses qui ont le même objectif.  
• Prime annuelle discrétionnaire : ayez l’occasion de toucher une prime discrétionnaire en fonction de votre rendement et de la réussite de l’entreprise.  
• Avantages sociaux complets : nos avantages sociaux comprennent un régime de soins médicaux et un régime d’assurance soins dentaires dont les primes sont entièrement prises en charge. Nous proposons aussi un programme d’aide aux employés pour favoriser votre bien-être mental et fournir des ressources en cas de difficultés personnelles.  
• Régimes de retraite : planifiez votre avenir à long terme grâce à nos options d’épargne-retraite fiables.  
• Milieu de travail hybride : notre milieu de travail hybride, qui propose un équilibre entre le travail à distance et sur place, offre le meilleur des deux mondes. Sur place, au siège social de l’entreprise, vous évoluerez dans une atmosphère détendue et collaborative. Y sont à votre disposition des salles de discussion pour faire des séances de remue-méninges et se détendre, ainsi qu’une variété de collations pour vous donner de l’énergie toute la journée durant.  
• Avantages indirects et récompenses : faites-vous rembourser des droits de scolarité et des frais de perfectionnement professionnel, profitez de réductions sur la plateforme Perkopolis et participez à nos programmes de récompenses et de reconnaissance pour souligner votre apport. 

Le poste : partenaire RH 

National Money Mart est à la recherche d’un.e. partenaire d'affaires en RH pour soutenir pour soutenir une partie de notre réseau de magasins au Canada et aux États-Unis.

Relevant du gestionnaire des ressources humaines, le partenaire d'affaires des RH fonctionne comme un partenaire stratégique et consultatif pour les employés et la direction des magasins de détail. Le PBRH prend en charge tous les aspects du cycle de vie des employés, y compris des domaines clés tels que le recrutement, les relations avec les employés, la gestion du rendement et des talents, la gestion du changement et l'efficacité organisationnelle.

Nous recherchons un partenaire d'affaires RH expérimenté qui a une capacité démontrée à fonctionner efficacement dans un environnement distant. Le candidat idéal possède de l'expérience en relations avec les employés et les connaissances de base en RH pour s'acquitter des responsabilités de ce rôle, qui sont les suivantes :

Tâches :

Recrutement

• Aide à la gestion des offres d’emploi à l’aide du système de suivi des candidatures Greenhouse (ATS)
• S'associe à des dirigeants pour élaborer des plans d'approvisionnement pour les régions géographiques où les rôles sont difficiles à pourvoir
• Examine les mesures clés avec les gestionnaires et informe les plans d'approvisionnement avec notre partenaire publicitaire

Relations avec les employés

• Agir à titre de personne-ressource principale des RH auprès des employés et des gestionnaires au sein du secteur d'activité assigné pour s'assurer qu'ils reçoivent un soutien et un suivi appropriés.
• Maintient une connaissance approfondie des exigences légales liées à la gestion quotidienne des employés, à la réduction des risques juridiques et à la conformité réglementaire. S'associe au service juridique au besoin.
• Mène des enquêtes efficaces, approfondies et objectives en milieu de travail ; assure une réponse appropriée en matière de santé et de sécurité, aux plaintes relatives à la ligne d'assistance téléphonique, etc. ; impliquer / escalader au besoin.
• Gère et résout les problèmes complexes liés aux relations avec les employés et traite les réclamations de tiers.
• Consulter régulièrement la direction et lui fournir des conseils, s'il y a lieu, y compris des directives et des interprétations en matière de politiques sur les RH.
• Travaille en collaboration avec les gestionnaires pour prendre des décisions de cessation d'emploi et exécuter.
• Travaille en étroite collaboration avec la direction et les employés pour améliorer les relations de travail, renforcer le moral et accroître la productivité et le maintien en poste.
• Appuyer les initiatives de mobilisation, y compris les sondages auprès des employés et les groupes de discussion pour mesurer la satisfaction et l'engagement des employés.
• Fournit des documents de vérification de l'emploi et d'autres divers soutiens administratifs, au besoin.

Gestion du rendement et des talents

• Fournit des conseils quotidiens en matière de gestion du rendement à la direction (p. ex. encadrement, counseling, perfectionnement professionnel, mesures disciplinaires).
• Encadrer, aider, consulter les décisions en matière de rendement et de perfectionnement (plans d'amélioration du rendement, discipline progressive, plans et programmes de perfectionnement).
• Consulter sur toutes les promotions dans le domaine de responsabilité et fournit des recommandations / lignes directrices comp.
• Élaborer des modalités contractuelles pour les nouvelles embauches, les promotions et les mutations.
• S'associe à la direction pour exécuter les cycles de gestion du rendement de l'entreprise tout au long de l'année.
• Fournir des rapports aux gestionnaires pour les aider à exécuter et à rendre compte des processus de rendement.

Gestion du changement et efficacité organisationnelle

• En partenariat avec des chefs d'entreprise, fournir des conseils et des commentaires sur la restructuration des unités d'affaires, la planification de l'effectif et la planification de la relève.
• Surveiller et fournir des rapports mensuels aux chefs d'entreprise pour les mesures clés des RH (p. ex. roulement, efficacité du recrutement, effectifs, etc.) afin d'aider les dirigeants à gérer leurs secteurs.
• Analyser les tendances et les mesures en partenariat avec l'équipe de direction des RH pour élaborer des solutions, des programmes et des politiques.
• Appuyer les stratégies de communication interne concernant les initiatives de changement et de transformation.

Exigences :

• Le français couramment bilingue est requis (écrit et verbal)
• Excellentes compétences en communication verbale et écrite
• Excellentes compétences interpersonnelles et de service à la clientèle
• Excellentes compétences organisationnelles et souci du détail
• Haut degré d'intégrité et de confidentialité
• Capacité de gérer la charge de travail et le multitâche dans un environnement au rythme rapide avec des priorités changeantes
• Capacité de comprendre, d'interpréter et d'appliquer les articles appropriés des lois, des lignes directrices, des règlements, des ordonnances et des politiques applicables.
• Capacité d'acquérir une compréhension approfondie de la hiérarchie, des emplois, des qualifications, des pratiques de rémunération et des pratiques administratives liées à ces facteurs de l'organisation
• Excellentes compétences en gestion du temps avec une capacité éprouvée à respecter les délais
• Solides compétences analytiques et de résolution de problèmes
• Suite Microsoft Office compétente
• Expérience de l'utilisation des systèmes de suivi des demandeurs et de SIRH

Formation et expérience :

• Minimum de 5 ans d'expérience dans la résolution de problèmes complexes de relations avec les employés
• Expérience de l'exploitation efficace dans un environnement distant
• Expérience de travail dans l'industrie de la vente au détail en soutenant une opération multi-magasins, de préférence
• Expérience de travail dans le prêt à la consommation, de préférence
• Baccalauréat en ressources humaines préféré, ou une expérience pertinente
• Certification des ressources humaines préférée

Ce poste vous intéresse? Si vous êtes enthousiaste à l’idée de mettre vos compétences au service d’une entreprise qui changer la donne, nous serions ravis de vous accueillir parmi nous. Posez votre candidature dès aujourd’hui et construisons ensemble l’avenir de MFSG!

GENERAL FUNCTION

We are seeking an experienced .NET Full Stack Developer (5+ years) with strong expertise in .NET 8.0, modern frontend frameworks, and cloud-native development on AWS. The ideal candidate will have hands-on experience designing and delivering scalable, secure, and high-performance enterprise applications across the full stack.

This role requires deep proficiency in C#, ASP.NET Core, Node.js, Angular or React, and relational databases such as SQL Server or PostgreSQL. You will play a key role in system design, development, optimization, and cloud deployment while collaborating closely with cross-functional teams in an Agile environment.

DUTIES/RESPONSIBILITIES

Full Stack Application Development

• Design, develop, and maintain enterprise-grade applications using .NET 8.0 (C#, ASP.NET Core).
• Architect and implement RESTful APIs and microservices using .NET and, where applicable, Node.js.
• Develop responsive and scalable user interfaces using Angular or React.
• Ensure seamless integration between frontend, backend, and database layers.
• Apply object-oriented design principles, SOLID principles, and industry-standard design patterns.

• Maintain and enhance legacy applications by addressing defects, technical debt, and functional gaps.
• Lead or contribute to modernization initiatives, including refactoring, re-platforming, and cloud enablement.
• Improve application performance, reliability, security, and maintainability.

AWS

• Design and deploy applications in AWS environments (EC2, S3, RDS, Lambda, ECS, etc.).
• Contribute to cloud architecture decisions focusing on scalability, high availability, and cost optimization.
• Support CI/CD pipeline implementation and automated deployment strategies.
• Monitor and troubleshoot applications in cloud environments.

• Migrate legacy applications to AWS, leveraging managed services and cloud best practices.

Database & Data Management

• Design and optimize database schemas using SQL Server or PostgreSQL.
• Write complex queries, stored procedures, and implement indexing/performance tuning strategies.
• Ensure data integrity, security, and optimal performance across transactional systems.
• Performance, Security & Quality Assurance
• Implement authentication and authorization mechanisms (e.g., JWT, OAuth, role-based access control).
• Ensure application security, data protection, and compliance with best practices.
• Conduct code reviews and enforce coding standards.
• Write unit and integration tests to ensure application reliability.
• Troubleshoot and resolve production issues with a strong root-cause analysis approach.

Collaboration & Ownership

• Participate in Agile ceremonies and contribute to sprint planning and estimations.
• Provide technical guidance and mentor junior developers when needed.
• Actively contribute to continuous improvement of architecture, tools, and development practices.
• Support production releases and provide post-deployment support as needed.

EXPERIENCE & EDUCATION

• Bachelor’s degree in software engineering, computer science, information technology, information systems, computer engineering, or similar education or work experience.
• .NET 8.0 - 4-5 years of hands-on experience (5+ years preferred).
• AWS - Practical experience with cloud-based application deployment and management.
• js - Strong backend development experience.
• Angular or React - Proficiency in modern frontend frameworks.
• SQL Server or PostgreSQL - Experience with relational database design, development, and optimization.

EMPLOYER’S RIGHTS

• This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
• The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. This document contains Momentum Group’s confidential and proprietary information and is intended for Momentum internal use only.

At Momentum/Money Mart, our vision is to transform customers’ lives for the better. With over 40 years of experience in financial services and 400+ retail locations across Canada and the U.S., we are committed to providing tailored financial solutions to underserved customers often overlooked by traditional financial institutions.

Now, we’re bringing this purpose-driven approach to India, and we want you to be part of our journey.

OUR CORE VALUES: WHAT DRIVES US

Where Everybody is Somebody: We prioritize inclusivity and respect, ensuring that every team member’s voice matters. We foster a collaborative environment where everyone can thrive. 

We Say “Yes” When Others Say “No”: Our team is friendly and compassionate, dedicated to delivering an uplifting customer experience. We go the extra mile to provide solutions that truly make a difference, no matter where our customers are on their financial journey. 

We Have a Passion for Our Purpose: We act with integrity and continually seek ways to grow and innovate. With the largest breadth of products in our industry and new offerings in development, we challenge the status quo to better serve our customers. 

We Win as a Team: We believe in the power of teamwork and diversity, celebrating the unique talents of every team member. Hard work is recognized and valued, creating an environment where everyone contributes to our collective success. 

WHY JOIN MFSG TECHNOLOGIES INDIA?

Employee Benefits

We’re committed to supporting your health, well-being, and financial growth:

1. Competitive Employee Benefits

💠 Comprehensive Medical Coverage

• Includes employee, spouse, two children, and two parents.
• Coverage Amount: ₹6 lakhs annually.
• ₹5 lakhs top-up is available if you would like to opt, with thousand rupees per month deduction.

💠 Provident Fund Contribution

• Employer contribution of ₹1,800 per month to support long-term financial security.

💠 Performance-Based Incentives

• Annual bonus of up to 5% of base salary, based on performance and company success.

Reward & Recognition

⭐ Bucketlist Rewards Platform

• Recognizing outstanding contributions through a point-based rewards system.
• Redeem points for gift cards, experiences, and personalized perks that matter most to you.

⭐ Culture of Appreciation

• Celebrating milestones, achievements, and impact across teams.

Work-Life Balance & Flexibility

🏠 Flexible Work Model

• Currently remote, with a future transition to a hybrid model.

📅 Paid Leave Entitlements

• 15 Annual Leaves
• 6 Casual Leaves
• 12 Sick Leaves

If you're looking for a place where passion fuels purpose and where you can make a difference, we invite you to join us at MFSG Technologies (India) Private Limited. Together, let’s win and empower our customers. 

1. Learning & Career Growth

📚 Continuous Learning Culture

• Access to upskilling programs, mentorship, and professional development resources.
• Encouragement to learn, adapt, and innovate in a fast-growing financial services landscape.

🚀 Career Growth Opportunities

• Internal mobility programs to help employees advance in their careers.
• Support for leadership development, industry certifications, and specialized training.

🤝 Collaborative Knowledge Sharing

• Work with global teams, gaining exposure to international best practices.
• Encouragement to share ideas, experiment, and take ownership of impactful projects.

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Product Manager, Credit Cards

We are seeking an experienced and results-driven manager to support the performance and growth of our credit card portfolio. This role is primarily focused on driving customer acquisition and early activation, while also supporting performance across the full customer lifecycle, including engagement and retention. You will work closely with partners across marketing, operations and retail to influence and deliver on key drivers at each stage of the customer journey. You will oversee key aspects of the product experience—from design and customer journey through to operational execution and financial outcomes—within a fast-paced retail financial services environment. This role requires strong problem-solving skills, with the ability to identify root causes, implement corrective actions, and continuously improve performance across the business. 

How You’ll Make an Impact: 

• Own and drive key portfolio performance levers, with a focus on customer acquisition and early activation. Drive customer acquisition strategies in partnership with marketing and retail, including campaign development, targeting, and channel optimization across retail and digital. 
• Own and continuously optimize the end-to-end acquisition funnel, from top-of-funnel applications through to approval and activation. 
• Oversee and optimize welcome offers, SPIFFs and promotional strategies to ensure strong acquisition quality and early customer behavior. 
• Analyze funnel performance to identify drop-offs, diagnose root causes, and implement data-driven recommendations to improve conversion, approval rates, and early customer engagement. 
• Drive customer engagement strategies to increase spend per active account, leveraging the loyalty program and partnering closely with Marketing, Retail and Operations to deliver targeted campaigns and offers. 
• Identify opportunities to enhance ongoing customer engagement through data-driven insights, optimizing usage behaviors across the lifecycle. 
• Collaborate with cross functional teams to support ongoing spend stimulation initiatives, including credit limit increases (CLIs) and loyalty accelerator programs, ensuring alignment with portfolio performance objectives. 
• Work closely with retail teams, including store associates, Store Managers, and District Managers, to drive in-store performance and execution. 
• Lead initiatives to improve frontline effectiveness, including training, tools, messaging, and incentive alignment. 
• Translate data and frontline insights into clear actions that improve business outcomes and customer experience. 
• Drive operational execution by improving processes, reducing friction in the customer journey, and enhancing the in-store and digital experience. 
• Operate effectively in a fast-paced retail environment, managing multiple priorities while maintaining a strong focus on results. 

What You Bring:

• Proven experience in customer acquisition, activation strategies, and funnel optimization. 
• Strong analytical skills with the ability to perform root cause analysis and translate insights into actionable recommendations. 
• Experience working closely with retail teams (store associates, Store Managers, District Managers) to drive performance. 
• Hands-on experience diagnosing performance issues and implementing corrective actions in a fast-paced environment. 
• Strong understanding of digital and retail acquisition channels, including campaign performance and optimization. 
• Ability to work cross-functionally across marketing, product, operations, and analytics teams. 
• Experience monitoring and managing KPIs, with a focus on driving measurable business outcomes. 
• Strong communication and stakeholder management skills, with the ability to influence across all levels of the organization. 
• Highly results-oriented with a bias to action and ability to manage multiple priorities.

Education + Experience:

• 7+ years of experience in financial services, with a focus on credit cards, lending, payments or retail banking. 
• Bachelor’s degree in Business, Finance, or a related field

Ready to apply your Product Management expertise to make a real impact? Join us and help shape the future of tech at MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range for this position is between C$ 125,000 to C$ 145,000. 

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Accounting Manager, Operations

We’re seeking an Accounting Manager – Operations to play a key role in managing accounting activities across MFSG’s North American operations. This role will oversee month-end close, ensure the integrity of financial reporting, maintain strong internal controls, and partner closely with business teams to support operational and financial performance.

What You’ll Do

Financial Reporting & Month-End Close

• Lead month-end close activities, including journal entries, reconciliations, and variance analysis
• Ensure accuracy and integrity of financial data across assigned products and accounts
• Oversee balance sheet reconciliations and resolve discrepancies in a timely manner

Accounting Operations & Controls

• Maintain strong internal controls and ensure compliance with US GAAP and company policies
• Support audits and liaise with external auditors and internal stakeholders
• Monitor and assess risk areas, ensuring proper controls and governance

Team Leadership & Oversight

• Manage and support an offshore accounting team, providing direction and coaching
• Set team goals, monitor performance, and ensure timely delivery of accounting activities
• Foster a collaborative and high-performing team environment

Business Partnership & Cross-Functional Collaboration

• Partner with Operations to identify and reduce financial risks, including cash losses
• Work closely with internal teams across Canada and the U.S. to support business initiatives
• Participate in cross-functional meetings and contribute to strategic discussions

Process Improvement & Systems

• Identify inefficiencies and drive improvements to accelerate the close process
• Support system and process enhancements related to new products and platforms
• Lead or contribute to projects that improve accounting processes and reporting

Analytics & Reporting

• Perform financial analysis related to revenue, products, and cash accounts
• Provide insights and reporting to support decision-making by leadership
• Support ad hoc analysis and projects as required

What You’ll Bring to the Table

• Strong accounting expertise with experience in financial reporting and operations
• Proven ability to manage month-end close and maintain high levels of accuracy
• Experience working with internal controls, audits, and compliance frameworks
• Leadership experience managing or mentoring teams
• Strong analytical and problem-solving skills
• Ability to work cross-functionally and communicate effectively with stakeholders
• High attention to detail with the ability to manage multiple priorities under tight deadlines

Education + Experience

• Bachelor’s degree in Accounting or a related field
• CPA designation preferred
• 8+ years of accounting experience, including financial reporting and operations
• 5+ years of supervisory or team leadership experience
• Experience with US GAAP and internal controls
• Familiarity with systems such as Oracle Fusion, Kyriba, or Planful is an asset

Ready to lead

If you’re looking to take ownership of accounting operations, drive process improvements, and contribute to a high-performing finance organization, we’d like to hear from you.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$ 95,000 to C$105,000.

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.
• Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.
• Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.
• Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.
• Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.
• Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Business Analyst

As a Business Analyst, you will be responsible for analyzing business processes, identifying areas for improvement, partnering with the product owner to gathering and documenting user stories from stakeholders, developing data-driven recommendations, and acting as a liaison between business and IT teams to ensure new or improved solutions meet organizational goals; including oversee project implementation, conduct testing, create reports, and foster communication to drive change and increase efficiency within an organization.

How You’ll Make an Impact: 

• Analyze data to understand performance, identify trends, and provide insights and actionable recommendations for decision-makers.
• Develop and propose solutions, which can include new software, process changes, or hardware, to align with business goals.   
• Produce clear and well-structured documentation, such as business requirements documents, use cases, and reports.
• Assist with project management tasks, including developing project plans, monitoring performance, and managing resources.
• Participate in user acceptance testing (UAT) to ensure solutions meet the defined requirements and business needs. 
• Create reports, dashboards, and visualizations to communicate business performance and insights to various audiences. 
• Support the introduction and management of change within the organization, acting as an agent of change to improve operations. 
• Collaborate with and influence various stakeholders, including business leaders, users, and technical teams, to support projects and initiatives. 

What You Bring:

• Bachelor’s Degree in MIS, Computer Science or Engineering preferred or equivalent combination of education and experience.
• 3+ years' experience with Business Analysis or Solutions Consulting required. Analytical person who will support delivery of IT projects, defining and writing requirements and specifications across Enterprise Corporate systems project portfolios, deliver organizational performance metrics, manage documentation and build/create presentations and training materials.
• Supporting business partners to develop roadmaps and business cases.
• Experience in Financial services lending industry.
• Working knowledge of Jira, Confluence, Azure DevOps or similar.  
• Strong communication, analytical, problem-solving, and technical skills to succeed.  
• Understanding business processes and needs (business acumen), excellent verbal and written communication for stakeholder interaction, critical thinking to identify issues and propose solutions, and the ability to analyze and visualize data using tools like SQL and BI platforms.  
• Adaptability, facilitation, and stakeholder management are also vital. 

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range, inclusive of bonus, for this position is between C$ 85,000 - C$ 92,000. 

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Senior Cloud Engineer

We’re looking for a Senior Cloud Engineer to act as a senior technical expert within our IT Infrastructure team. This is a hands-on role focused on Microsoft 365, Entra ID, and hybrid cloud environments, with a strong emphasis on automation, infrastructure-as-code, and cloud-native engineering.

You’ll lead complex infrastructure initiatives, shape architectural decisions, and help standardize how infrastructure is built, secured, and operated across the organization.

What You’ll Do

Infrastructure Design & Engineering

• Design and implement infrastructure across on-premises, Azure, and AWS environments
• Build scalable, secure systems using modern hybrid and cloud-native architectures
• Architect and govern identity solutions across hybrid environments (Entra ID, SSO, directory sync)
• Develop CI/CD pipelines, golden images (AMI), patching strategies, and monitoring frameworks

Identity, M365 & Endpoint Management

• Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, Intune, and Defender
• Implement identity security controls such as Conditional Access, PIM, RBAC, and Zero Trust
• Manage endpoint solutions (Intune, Autopilot, device compliance, SCCM co-management)
• Automate identity lifecycle and access management processes

Cloud & Infrastructure Automation

• Design and manage Azure and AWS environments (IaaS/PaaS)
• Build and enforce infrastructure-as-code practices using Terraform, Bicep, and CloudFormation
• Automate provisioning, configuration, and operations using PowerShell and APIs
• Support enterprise-wide cloud adoption and ensure consistent, compliant infrastructure standards

Operations & Lifecycle Management

• Manage storage, backups, monitoring, and disaster recovery across environments
• Support VDI environments and overall infrastructure reliability and performance
• Coordinate vendor support for system lifecycle management and optimization

Leadership & Collaboration

• Provide technical leadership and act as an escalation point for complex issues
• Collaborate with DevOps, Security, and IT Operations teams on cross-functional initiatives
• Represent infrastructure in architectural discussions and ensure smooth transition to operations

What You’ll Bring to the Table

• Strong experience in infrastructure engineering across hybrid and cloud environments
• Deep expertise in Microsoft 365, Entra ID, and identity management
• Hands-on experience with Azure and AWS in enterprise environments
• Strong background in infrastructure automation and infrastructure-as-code
• Experience building CI/CD pipelines and cloud-native infrastructure solutions
• Strong problem-solving and troubleshooting capabilities
• Ability to influence technical decisions and work across teams

Education + Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 7+ years of experience in IT infrastructure engineering, with strong focus on cloud and identity in recent years
• Extensive experience with M365, Entra ID, Intune, Windows Server, and cloud platforms
• Strong hands-on experience with Terraform and automation tools
• Experience designing secure AWS environments in multi-account setups is an asset
• Relevant certifications (Microsoft, AWS, ITIL, etc.) are preferred

Ready to lead

If you’re passionate about building modern, automated, and secure infrastructure—and want to play a key role in driving cloud transformation—this is an opportunity to make a significant impact.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$145k to C$160k.

GENERAL FUNCTION

Momentum’s Analytics team is looking for a Senior Data Analyst – Cards to join our growing Analytics Team. This individual will be the key person for consulting with the business to share data insights providing solutions, reports and strategies to launch, grow and take ownership of the data for our card product. Reporting directly to the Senior Manager of Analytics, the Senior Data Analyst – Cards will be the data subject matter expert for all card related data and any associated products and platforms, working closely with the product and marketing department, and external stakeholders. In addition to sharing data insights, the individual will have opportunities to work closely with business leaders in presenting findings and formulating data supported strategies.

If you see analytics as an opportunity to solve problems, build relationships, drive business and have fun while doing it, you’ve come to the right place.

DUTIES/RESPONSIBILITIES

• Leverage data expertise to analyze a wide spectrum of data to provide insights and solutions to the business.
• Identify and improve inefficiencies or issues in current data processes and reports with a “there’s always room for improvement” mindset.
• Conceive, design & develop purpose focused reports and dashboards that drives value and meets business needs
• Manipulate large data sets from multiple sources to provide business metric reporting
• Communicate concise and actionable business strategies from vast amounts of data for Sr. Management.
• Continuously broaden knowledge of different business verticals and their functions and how they utilize data
• Lead the regular touchpoint with business stakeholders to provide insights beyond what is requested and/or provide data solutions to improve their workflow
• Be able to provide accurate and reliable solutions and explanations independently with minimal supervision

EDUCATION

• Bachelor’s degree or higher in a quantitative field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics

EXPERIENCE

• 3+ years of experience in reporting, analysis and strategy development in the financial services industry.
• Proven experience using SQL, R, Python, or similar data mining and analytics applications.
• Experience manipulating, creating and presenting insights with credit card data that influence credit card product strategy.
• Experience with Tableau, Microsoft Power BI, Microsoft SSRS or other tools.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Capable of completing descriptive, diagnostic, exploratory, predictive, and prescriptive analytical exercises.
• Proven ability to effectively analyze and interpret large amounts of raw data to accurately convey business needs.
• Excellent communication and presentation skills, and ability to simply explain complex information to both technical and non-technical audiences.
• Strong work ethic, curious and persistent determination in reviewing and reconciling variances.
• Ability to work autonomously as well as in a team setting.
• Aptitude and willingness to roll-up the sleeves and get involved in the details.
• Highly curious with the desire to go deep beneath the surface to solve problems.
• Good business judgment with demonstrated ability to think creatively and strategically.
• Desire to take full ownership of deliverables and be accountable for results
• Ability to provide deliverables accurately and on time with minimal supervision
• Ability to draw conclusions and provide explanations and make recommendations based on analysis

EMPLOYER’S RIGHTS

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.  This document contains Momentum Group’s confidential and proprietary information and is intended for Momentum internal use only.

At Momentum/Money Mart, our vision is to transform customers’ lives for the better. With over 40 years of experience in financial services and 400+ retail locations across Canada and the U.S., we are committed to providing tailored financial solutions to underserved customers often overlooked by traditional financial institutions.

Now, we’re bringing this purpose-driven approach to India, and we want you to be part of our journey.

OUR CORE VALUES: WHAT DRIVES US

• Where Everybody is Somebody: We prioritize inclusivity and respect, ensuring that every team member’s voice matters. We foster a collaborative environment where everyone can thrive. 
• We Say “Yes” When Others Say “No”: Our team is friendly and compassionate, dedicated to delivering an uplifting customer experience. We go the extra mile to provide solutions that truly make a difference, no matter where our customers are on their financial journey. 
• We Have a Passion for Our Purpose: We act with integrity and continually seek ways to grow and innovate. With the largest breadth of products in our industry and new offerings in development, we challenge the status quo to better serve our customers. 
• We Win as a Team: We believe in the power of teamwork and diversity, celebrating the unique talents of every team member. Hard work is recognized and valued, creating an environment where everyone contributes to our collective success. 
  
  

WHY JOIN MFSG TECHNOLOGIES INDIA?

Employee Benefits

We’re committed to supporting your health, well-being, and financial growth:

1. Competitive Employee Benefits

💠 Comprehensive Medical Coverage

• Includes employee, spouse, two children, and two parents.
• Coverage Amount: ₹6 lakhs annually.
• ₹5 lakhs top-up is available if you would like to opt, with thousand rupees per month deduction.

💠 Provident Fund Contribution

• Employer contribution of ₹1,800 per month to support long-term financial security.

💠 Performance-Based Incentives

• Annual bonus of up to 5% of base salary, based on performance and company success.

Reward & Recognition

⭐ Bucketlist Rewards Platform

• Recognizing outstanding contributions through a point-based rewards system.
• Redeem points for gift cards, experiences, and personalized perks that matter most to you.

⭐ Culture of Appreciation

• Celebrating milestones, achievements, and impact across teams.

Work-Life Balance & Flexibility

🏠 Flexible Work Model

• Currently remote, with a future transition to a hybrid model.

📅 Paid Leave Entitlements

• 15 Annual Leaves
• 6 Casual Leaves
• 12 Sick Leaves

If you're looking for a place where passion fuels purpose and where you can make a difference, we invite you to join us at MFSG Technologies (India) Private Limited. Together, let’s win and empower our customers. 

1. Learning & Career Growth

📚 Continuous Learning Culture

• Access to upskilling programs, mentorship, and professional development resources.
• Encouragement to learn, adapt, and innovate in a fast-growing financial services landscape.

🚀 Career Growth Opportunities

• Internal mobility programs to help employees advance in their careers.
• Support for leadership development, industry certifications, and specialized training.

🤝 Collaborative Knowledge Sharing

• Work with global teams, gaining exposure to international best practices.
• Encouragement to share ideas, experiment, and take ownership of impactful projects.

GENERAL FUNCTION

We’re looking for a Senior IAM Engineer to design, implement, and manage identity and access management solutions across the organization. This role will play a critical part in securing systems, enabling seamless access for users, and ensuring compliance across internal and customer-facing platforms.

WHAT YOU’LL DO

IAM Architecture & Engineering

• Design, implement, and maintain IAM solutions across platforms such as Azure Entra ID, AWS IAM, Active Directory, and Okta
• Support the rollout and optimization of centralized IAM platforms
• Partner with security, infrastructure, and application teams to strengthen IAM architecture

Access Lifecycle Management

• Manage end-to-end user lifecycle including provisioning, de-provisioning, and access reviews
• Implement role-based access controls and enforce least privilege and zero-trust principles
• Ensure secure and efficient access for both internal and external users

Governance, Risk & Compliance

• Define and enforce IAM policies, standards, and procedures
• Conduct access reviews and support audit readiness (e.g., SOX, GDPR, ISO)
• Monitor IAM environments for compliance and control effectiveness

Security Monitoring & Incident Response

• Monitor IAM logs and alerts to detect suspicious activity
• Support investigation and resolution of access-related security incidents

Integration & Collaboration

• Integrate IAM solutions with enterprise applications and systems
• Collaborate with IT, cybersecurity, and business teams to improve identity security posture

Automation & Continuous Improvement

• Automate IAM processes using scripting and APIs
• Improve operational efficiency and reduce manual intervention

Documentation & Knowledge Sharing

• Maintain clear and up-to-date documentation of IAM systems and processes
• Support knowledge sharing and training across teams

WHAT YOU’LL BRING TO THE TABLE

• Strong experience in Identity and Access Management within complex environments
• Hands-on expertise with Azure Entra ID, AWS IAM, Active Directory (On-Prem), and Okta (SSO, MFA, Provisioning, Federation).
• Deep understanding of IAM concepts including RBAC, PAM, authentication, and authorization
• Experience implementing zero-trust and least privilege access models
• Familiarity with compliance frameworks and security standards
• Strong problem-solving skills and ability to work across technical and business teams
• Experience with automation and scripting (e.g., PowerShell, Python)

EDUCATION + EXPERIENCE

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience)
• 5+ years of experience in Identity & Access Management
• Experience working in regulated environments (e.g., financial services) is an asset
• Relevant certifications (e.g., Microsoft Identity, Okta, or security certifications) are preferred

READY TO LEAD

If you’re passionate about securing identities, improving access controls, and building scalable IAM solutions, this is an opportunity to make a critical impact on enterprise security.

WHY JOIN MFSG TECHNOLOGIES INDIA?

Employee Benefits

We’re committed to supporting your health, well-being, and financial growth:

1. Competitive Employee Benefits

💠 Comprehensive Medical Coverage

• Includes employee, spouse, two children, and two parents.
• Coverage Amount: ₹6 lakhs annually.
• ₹5 lakhs top-up is available if you would like to opt, with thousand rupees per month deduction.

💠 Provident Fund Contribution

• Employer contribution of ₹1,800 per month to support long-term financial security.

💠 Performance-Based Incentives

• Annual bonus of up to 5% of base salary, based on performance and company success.

Reward & Recognition

⭐ Bucketlist Rewards Platform

• Recognizing outstanding contributions through a point-based rewards system.
• Redeem points for gift cards, experiences, and personalized perks that matter most to you.

⭐ Culture of Appreciation

• Celebrating milestones, achievements, and impact across teams.

Work-Life Balance & Flexibility

🏠 Flexible Work Model

• Currently remote, with a future transition to a hybrid model.

📅 Paid Leave Entitlements

• 15 Annual Leaves
• 6 Casual Leaves
• 12 Sick Leaves

If you're looking for a place where passion fuels purpose and where you can make a difference, we invite you to join us at MFSG Technologies (India) Private Limited. Together, let’s win and empower our customers. 

1. Learning & Career Growth

📚 Continuous Learning Culture

• Access to upskilling programs, mentorship, and professional development resources.
• Encouragement to learn, adapt, and innovate in a fast-growing financial services landscape.

🚀 Career Growth Opportunities

• Internal mobility programs to help employees advance in their careers.
• Support for leadership development, industry certifications, and specialized training.

🤝 Collaborative Knowledge Sharing

• Work with global teams, gaining exposure to international best practices.
• Encouragement to share ideas, experiment, and take ownership of impactful projects.

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Site Reliability Engineer

The Site Reliability Engineer is responsible for ensuring the availability, performance, and resilience of the organization's digital banking and financial services platforms. This role focuses on automating operational processes, defining and maintaining service-level objectives, and engineering systems that can withstand and recover from failure. You will work closely with engineering, DevOps, QA, cybersecurity, and compliance teams to ensure platform reliability meets both technical and regulatory standards, while minimizing risk to production systems through proactive monitoring, incident response, and continuous improvement of the software delivery lifecycle.

How You’ll Make an Impact: 

Reliability Planning & Governance

• Define and maintain service-level objectives (SLOs), error budgets, and reliability targets aligned with business goals and compliance deadlines.
• Oversee the end-to-end service lifecycle, from code integration to production deployment, with a focus on stability and risk reduction.
• Ensure all changes comply with relevant financial regulations.
• Conduct reliability risk and blast-radius assessments before production changes.
• Coordinate go/no-go decisions with engineering, QA, compliance, and operations stakeholders.

Execution & Delivery

• Own build, test, and deployment pipelines across multiple environments (staging, UAT, production), ensuring changes are safe, repeatable, and observable.
• Design and maintain automated CI/CD pipelines and enforce version control policies (e.g., Git Flow) to reduce toil and human error.
• Engineer zero-downtime deployments and low-impact change strategies for high-availability systems.
• Develop and maintain rollback, failover, and disaster recovery runbooks for production incidents.

Compliance & Security Oversight

• Collaborate with Information Security and Compliance teams to validate that infrastructure and deployment practices meet data protection and privacy standards.
• Maintain audit-ready documentation of change activity, incident timelines, and remediation records.
• Support internal and external audits with detailed operational and change history.

Continuous Improvement

• Drive automation, standardization, and observability improvements across the production environment.
• Conduct post-incident reviews (blameless post-mortems) to identify systemic failures and prevent recurrence.
• Contribute to DevOps and SRE maturity initiatives across engineering teams.

Stakeholder Communication

• Act as the central liaison between product, development, and compliance teams on production health and change risk.
• Communicate change scope, reliability risks, and incident status clearly to both technical and non-technical stakeholders.
• Provide regular reliability reporting, SLO performance metrics, and incident trends to senior management.

What You Bring:

Technical Proficiency:

• CI/CD tools
• Cloud platforms (AWS, Azure).
• Containers and orchestration (Docker, Kubernetes).
• Scripting languages (Python, Bash).
• Infrastructure as Code (Terraform, Ansible).
• Observability and monitoring tools

Soft Skills:

• Strong cross-functional collaboration and communication across engineering and compliance teams.
• Rigorous attention to detail with a proactive approach to risk and failure detection.
• Ability to perform under pressure and respond decisively during incidents and regulatory deadlines.

Education + Experience:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3-5 years in Site Reliability Engineering, DevOps, or Platform Engineering within financial services or fintech.
• Hands-on experience maintaining reliability for real-time transaction systems, mobile banking, or payment gateways.
• Familiarity with regulatory compliance requirements and their operational implications for production systems.

Ready to apply your Site Reliability Engineering expertise to make a real impact? Join us and help shape the future of tech at MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range for this position is between C$ 110,000 to C$ 120,000. 

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is designed to attract and retain top talent by offering competitive, fair, and performance-driven rewards. We benchmark against the market, recognize strong performance and continuously evolve to meet the needs of our people and our business.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Senior IAM Engineer

We’re looking for a Senior IAM Engineer to design, implement, and manage identity and access management solutions across the organization. This role will play a critical part in securing systems, enabling seamless access for users, and ensuring compliance across internal and customer-facing platforms.

What You’ll Do

IAM Architecture & Engineering

• Design, implement, and maintain IAM solutions across platforms such as Azure Entra ID, AWS IAM, Active Directory, and Okta
• Support the rollout and optimization of centralized IAM platforms
• Partner with security, infrastructure, and application teams to strengthen IAM architecture

Access Lifecycle Management

• Manage end-to-end user lifecycle including provisioning, de-provisioning, and access reviews
• Implement role-based access controls and enforce least privilege and zero-trust principles
• Ensure secure and efficient access for both internal and external users

Governance, Risk & Compliance

• Define and enforce IAM policies, standards, and procedures
• Conduct access reviews and support audit readiness (e.g., SOX, GDPR, ISO)
• Monitor IAM environments for compliance and control effectiveness

Security Monitoring & Incident Response

• Monitor IAM logs and alerts to detect suspicious activity
• Support investigation and resolution of access-related security incidents

Integration & Collaboration

• Integrate IAM solutions with enterprise applications and systems
• Collaborate with IT, cybersecurity, and business teams to improve identity security posture

Automation & Continuous Improvement

• Automate IAM processes using scripting and APIs
• Improve operational efficiency and reduce manual intervention

Documentation & Knowledge Sharing

• Maintain clear and up-to-date documentation of IAM systems and processes
• Support knowledge sharing and training across teams

What You’ll Bring to the Table

• Strong experience in Identity and Access Management within complex environments
• Hands-on expertise with Azure Entra ID, AWS IAM, Active Directory (On-Prem), and Okta (SSO, MFA, Provisioning, Federation).
• Deep understanding of IAM concepts including RBAC, PAM, authentication, and authorization
• Experience implementing zero-trust and least privilege access models
• Familiarity with compliance frameworks and security standards
• Strong problem-solving skills and ability to work across technical and business teams
• Experience with automation and scripting (e.g., PowerShell, Python)

Education + Experience

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience)
• 5+ years of experience in Identity & Access Management
• Experience working in regulated environments (e.g., financial services) is an asset
• Relevant certifications (e.g., Microsoft Identity, Okta, or security certifications) are preferred

Ready to lead

If you’re passionate about securing identities, improving access controls, and building scalable IAM solutions, this is an opportunity to make a critical impact on enterprise security.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$ 125,000 to C$ 135,000.

GENERAL FUNCTION

Momentum’s Analytics team is looking for a Sr. Analyst, Data Analytics to join our growing Risk Group. Reporting directly to the Sr. Manager of Analytics, the Sr. Analyst, Data Analytics will be the subject matter data expert providing the business with insights, strategies, and solutions through a consultative approach to bring success to our business and our customers.

DUTIES/RESPONSIBILITIES

• Leverage data expertise to analyze a wide spectrum of data to provide insights and solutions to the business.
• Identify and improve inefficiencies or issues in current data processes and reports with a “there’s always room for improvement” mindset.
• Conceive, design & develop purpose focused reports and dashboards that drive value and meets business needs
• Manipulate large data sets from multiple sources to provide business metric reporting
• Communicate concise and actionable business strategies from vast amounts of data to senior management.
• Continuously broaden knowledge of different business verticals and their functions and how they utilize data
• Lead the regular touchpoint with business stakeholders to provide insights beyond what is requested and/or provide data solutions to improve their workflow
• Conduct advanced statistical and financial analysis to uncover trends, patterns, and business opportunities.
• Leverage statistical modeling, predictive analytics, and machine learning techniques to provide deeper insights into business operations and market conditions.
• Produce high-quality, visually compelling reports and dashboards using tools such as Tableau, Power BI, or Excel for stakeholders at all levels.
• Support the Sr. Manager of Analytics in defining key metrics, performance targets, and project priorities for the department.

EDUCATION

• Bachelor’s degree or higher in a quantitative field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics

EXPERIENCE

• 4 years of experience in reporting, analysis and strategy development in the financial services industry.
• Proven experience using SQL, R, Python, or similar data mining and analytics applications.
• Experience with Tableau, Microsoft Power BI, Microsoft SSRS or other tools.

SKILLS

• Proficient in Microsoft Excel, including advanced functions such as pivot tables, macros, and data analysis tools
• Strong attention to detail, with a high level of accuracy in data analysis and reporting.
• Capable of completing descriptive, diagnostic, exploratory, predictive, and prescriptive analytical exercises
• Proven ability to effectively analyze and interpret large amounts of raw data to accurately convey business needs
• Excellent communication and presentation skills, with an ability to explain complex information to both technical and non-technical audiences.
• Strong work ethic, curious and persistent determination in reviewing and reconciling variances.
• Ability to work autonomously as well as in a team setting.
• Ability to work cross-functionally and build relationships with both technical and non-technical colleagues
• Good business judgment with demonstrated ability to think creatively and strategically
• Desire to take full ownership of deliverables and be accountable for results
• Ability to provide deliverables accurately and on time with minimal supervision
• Ability to draw conclusions and provide explanations and make recommendations based on analysis

At Momentum/Money Mart, our vision is to transform customers’ lives for the better. With over 40 years of experience in financial services and 400+ retail locations across Canada and the U.S., we are committed to providing tailored financial solutions to underserved customers often overlooked by traditional financial institutions.

Now, we’re bringing this purpose-driven approach to India, and we want you to be part of our journey.

OUR CORE VALUES: WHAT DRIVES US

Where Everybody is Somebody: We prioritize inclusivity and respect, ensuring that every team member’s voice matters. We foster a collaborative environment where everyone can thrive. 

We Say “Yes” When Others Say “No”: Our team is friendly and compassionate, dedicated to delivering an uplifting customer experience. We go the extra mile to provide solutions that truly make a difference, no matter where our customers are on their financial journey. 

We Have a Passion for Our Purpose: We act with integrity and continually seek ways to grow and innovate. With the largest breadth of products in our industry and new offerings in development, we challenge the status quo to better serve our customers. 

We Win as a Team: We believe in the power of teamwork and diversity, celebrating the unique talents of every team member. Hard work is recognized and valued, creating an environment where everyone contributes to our collective success. 

WHY JOIN MFSG TECHNOLOGIES INDIA?

Employee Benefits

We’re committed to supporting your health, well-being, and financial growth:

1. Competitive Employee Benefits

💠 Comprehensive Medical Coverage

• Includes employee, spouse, two children, and two parents.
• Coverage Amount: ₹6 lakhs annually.
• ₹5 lakhs top-up is available if you would like to opt, with thousand rupees per month deduction.

💠 Provident Fund Contribution

• Employer contribution of ₹1,800 per month to support long-term financial security.

💠 Performance-Based Incentives

• Annual bonus of up to 5% of base salary, based on performance and company success.

Reward & Recognition

⭐ Bucketlist Rewards Platform

• Recognizing outstanding contributions through a point-based rewards system.
• Redeem points for gift cards, experiences, and personalized perks that matter most to you.

⭐ Culture of Appreciation

• Celebrating milestones, achievements, and impact across teams.

Work-Life Balance & Flexibility

🏠 Flexible Work Model

• Currently remote, with a future transition to a hybrid model.

📅 Paid Leave Entitlements

• 15 Annual Leaves
• 6 Casual Leaves
• 12 Sick Leaves

If you're looking for a place where passion fuels purpose and where you can make a difference, we invite you to join us at MFSG Technologies (India) Private Limited. Together, let’s win and empower our customers. 

1. Learning & Career Growth

📚 Continuous Learning Culture

• Access to upskilling programs, mentorship, and professional development resources.
• Encouragement to learn, adapt, and innovate in a fast-growing financial services landscape.

🚀 Career Growth Opportunities

• Internal mobility programs to help employees advance in their careers.
• Support for leadership development, industry certifications, and specialized training.

🤝 Collaborative Knowledge Sharing

• Work with global teams, gaining exposure to international best practices.
• Encouragement to share ideas, experiment, and take ownership of impactful projects.

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Senior Analyst, Credit Strategy

We’re looking for a Senior Analyst, Credit Strategy to develop and optimize data-driven credit risk strategies across the customer lifecycle. This role plays a key part in balancing growth and risk by delivering insights, building models, and supporting strategy execution that drives profitable and responsible lending decisions.

What You’ll Do

Credit Strategy Development & Optimization

• Design and refine credit strategies across acquisition, underwriting, line management, and collections
• Develop financial models and scenario analyses to support planning and new opportunities
• Support execution of strategies across the credit lifecycle

Portfolio Analytics & Performance Monitoring

• Analyze portfolio performance, customer behavior, and risk metrics to identify trends and opportunities
• Monitor production data and resolve issues to ensure data accuracy and platform stability

Policy & Risk Frameworks

• Support development and evaluation of credit policies and risk appetite frameworks
• Contribute to initiatives that balance profitability with risk exposure
• Execute structured testing plans to validate strategy effectiveness

Reporting & Insights

• Build dashboards and reports to track KPIs, credit outcomes, and strategy performance
• Provide clear insights to stakeholders to support decision-making

Experimentation & Continuous Improvement

• Design and execute A/B tests and champion/challenger experiments
• Evaluate results and recommend improvements to drive better credit outcomes

What You’ll Bring to the Table

• Experience in credit risk, financial services, or analytics-focused roles
• Strong analytical mindset with experience in data-driven decision-making
• Ability to translate complex data into clear business insights
• Experience working with large datasets and performing advanced analysis
• Strong communication and stakeholder management skills
• Ability to work independently while collaborating across teams
• Curiosity, attention to detail, and a problem-solving mindset

Education + Experience

• Bachelor’s degree in Finance, Economics, Business, or a related field
• 3+ years of experience in credit risk management or financial services
• Experience with retail lending, cards, or consumer finance products is an asset
• Proficiency in tools such as SQL, Python, R, or SAS is preferred

Ready to lead

If you’re interested in shaping credit strategy, improving risk outcomes, and driving data-led decision-making, this is an opportunity to make a meaningful impact.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between CAD $90,000 to CAD $97,000.

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Senior Analyst, Marketing Analytics

We’re looking for a Senior Analyst, Marketing Analytics to deliver actionable insights that shape marketing strategy, optimize campaign performance, and drive measurable business growth. This role connects marketing data, customer behavior, product usage, and financial outcomes to provide a clear view of performance and investment effectiveness.

What You’ll Do

Marketing Performance & Optimization

• Own measurement and evaluation of marketing campaigns across channels (email, SMS, lifecycle, direct mail, etc.)
• Translate performance data into clear, actionable recommendations
• Develop measurement frameworks aligned with acquisition, engagement, retention, and revenue goals

Experimentation & Segmentation

• Design and support A/B testing, multivariate testing, and incrementality analysis
• Build advanced segmentation strategies to improve targeting and personalization
• Partner with marketing teams to embed testing into campaign planning

Data Integration & Business Impact

• Connect marketing performance with product usage, customer behavior, and financial outcomes
• Evaluate full-funnel performance, including CAC, retention, and profitability
• Develop models to guide marketing investment and channel prioritization

Strategic Insights & Decision Support

• Support marketing planning cycles and go-to-market initiatives with data-driven insights
• Provide forward-looking recommendations on channel mix, targeting, and growth strategy
• Present insights and business cases to senior stakeholders in a clear and compelling way

What You’ll Bring to the Table

• Experience in marketing analytics, product analytics, or growth analytics
• Strong understanding of marketing performance metrics and financial impact (e.g., CAC, ROI, retention)
• Experience designing experiments and developing segmentation strategies
• Strong analytical and problem-solving skills with the ability to translate data into insights
• Ability to work cross-functionally with Marketing, Product, Finance, and Analytics teams
• Strong communication skills with experience presenting to stakeholders

Education + Experience

• Bachelor’s degree in a quantitative or technical field (e.g., Mathematics, Statistics, Economics, Computer Science, Finance)
• 3–5+ years of relevant experience in marketing, product, or growth analytics
• Experience with SQL and BI tools (e.g., Power BI, Tableau, Looker, Sigma)
• Experience with Python or R and marketing automation tools (e.g., Braze) is an asset

Ready to lead

If you’re passionate about using data to influence strategy, optimize marketing performance, and drive growth, this is an opportunity to make a meaningful impact.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note:

The salary range for this position is between C$ 110,000 to C$ 115,000.

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart, Canada’s largest non-bank branch network, and a leader in financial solutions for underserved communities. 

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it. 

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.  

We’ve Got You Covered 

• Compensation Philosophy: Our strategy is designed to attract and retain top talent by offering competitive, fair, and performance-driven rewards. We benchmark against the market, recognize strong performance and continuously evolve to meet the needs of our people and our business.

• Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.  

• Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.  

• Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.  

• Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. 

• Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions. 

The Job: Senior Project Manager 
Responsible for the full cycle requirements gathering, planning, execution and reporting on key projects and programs impacting cross-functional areas of the business. This role will also play a crucial role in aligning project objectives with strategic business goals and ensuring effective stakeholder engagement at all levels of the organization. 

How You’ll Make an Impact: 

Program & Project Delivery

• Lead and manage multiple, complex enterprise-wide projects and programs from initiation to completion.
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
• Identify and resolve project issues, bottlenecks, and conflicts.
• Manage third-party vendors, contracts, and external partnerships.

Governance, Risk & Compliance

• Conduct comprehensive risk assessments and develop mitigation strategies.
• Ensure regulatory compliance and data security.
• Develop and maintain project documentation (plans, schedules, risk logs, reports).

Financial & Resource Management

• Oversee budgeting, forecasting, and financial planning for project portfolios.
• Utilize project analytics to optimize resource allocation and efficiency.

Stakeholder Communication & Reporting

• Monitor and report on project progress to stakeholders and executive leadership.
• Foster effective communication across teams and stakeholders.
• Drive executive alignment and stakeholder buy-in (change initiatives).

Leadership, Strategy & PMO Development

• Demonstrate leadership by motivating and guiding project teams.
• Lead, mentor, and develop junior project managers.
• Support and evolve the ePMO through frameworks and continuous improvement.
• Drive strategic change management initiatives aligned with business goals.
  

 What You Bring: 

• Bachelor's degree in business, technology, finance, or a related field.
• PMP or equivalent certification preferred
• Minimum eight (8) years’ experience in the full-cycle planning and delivery of highly complex enterprise-wide projects.
• Proven experience as a Senior Project Manager in the finance or fintech industry with a successful track record of delivering complex enterprise-wide projects and Programs.
• Experience working in Agile, Waterfall, or hybrid project management environments.
• Experience working in retail banking, consumer lending or financial technology operations is preferred.
• Strong background in vendor management, contract negotiation, and third-party oversight.

Skills:

• Proven ability to lead large-scale, complex projects and programs with enterprise-wide impact.
• Strategic mindset with experience aligning project outcomes with business objectives and organizational vision.
• Strong executive presence with the ability to influence and drive decision-making at senior leadership levels.
• Expertise in portfolio management, resource allocation and prioritization across multiple projects.
• Advanced negotiation and conflict resolution skills to manage stakeholder expectations and drive successful outcomes.
• Experience developing and implementing PMO best practices, governance frameworks and methodologies.
• Strong financial acumen with experience in budget management, financial forecasting and return-on-investment (ROI) analysis.

Additionally:

• Influences cross-functional processes or small financial outcomes.
• Adapts communication style to different audiences. Facilitates discussions, resolves conflicts, and collaborates across teams.
• Addresses diverse issues, adapting approaches and integrating data to develop practical solutions.
• Develops tactical plans aligned with departmental strategy. Supports delivery of functional objectives.
• Exercises discretion in managing own tasks and priorities within established parameters.
• Leads multiple teams or functions through supervisors; ensures goals and standards are met.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$ 125000 to C$ 135000.

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Project Manager

Reporting into the Senior Manager PMO, the Project Manager will be responsible for the full cycle requirements gathering, planning, delivery and reporting on key projects impacting cross functional areas of the business. The successful candidate in this application will be one who demonstrates a highly collaborative and proactive approach to project management and the ability to pull teams together from different areas of the business in order to collaboratively deliver on high priority enterprise wide projects.  

How You’ll Make an Impact:

• Lead and manage enterprise-wide projects from initiation to completion, ensuring adherence to timelines, scope, budget, and strategic objectives.
• Collaborate with cross-functional teams to define project scope, objectives and deliverables, aligning with organizational goals.
• Conduct comprehensive risk assessments and develop mitigation strategies to ensure project success
• Monitor and report on project progress, providing regular updates to stakeholders, senior management, and executive leadership.
• Utilize project analytics to make informed decisions, optimize resource allocation, and enhance project efficiency.
• Manage third-party vendors, contracts and external partnerships to ensure seamless project execution and cost-effectiveness.
• Oversee budgeting, forecasting and financial planning for project-related expenditures.
• Foster effective communication channels among team members and stakeholders, facilitating a smooth exchange of project-related information.
• Develop and maintain project documentation, including project plans, schedules, risk logs, and post-implementation reports.
• Identify and resolve project issues, bottlenecks, and conflicts to maintain project momentum and quality.
• Demonstrate strong leadership skills, inspiring and motivating the project team to achieve exceptional results.
• Support the growth and development of the ePMO through the implementation and continuous improvement of a Project Management framework.
• Champion change management initiatives, ensuring smooth transitions for stakeholders and alignment with business strategies.

What You Bring:

• Strong leadership abilities with experience managing cross-functional teams and executive-level stakeholders.
• Exceptional communication skills, both written and verbal with the ability to convey complex concepts clearly and concisely.
• Highly detail-oriented, organized, and possessing strong analytical and problem-solving skills.
• Ability to work in a fast-paced and dynamic environment with multiple priorities.
• Expertise in project management tools such as Jira, Confluence, MS Project, Asana, or Smartsheet.
• Strong financial acumen, including budgeting, forecasting, and financial tracking.
• Ability to negotiate, resolve conflicts and facilitate discussions across diverse teams.

Education + Experience

• Bachelor's degree in business, technology, finance, or a related field.
• PMP or equivalent certification preferred
• Minimum five (5) years’ experience in the full-cycle planning and delivery of highly complex enterprise-wide projects.
• Proven experience as a Project Manager in the finance or fintech industry, with a successful track record of delivering complex projects.
• Experience working in Agile, Waterfall, or hybrid project management environments.
• Experience working in retail banking, consumer lending or financial technology operations is preferred.

Ready to apply your Project Management expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range for this position is between C$ 85,000 to C$ 135,000. 

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Director, Fraud Integrity & Revenue Optimization

This role is accountable for leading MFSG’s fraud risk, authorization, adjudication, and loss prevention functions across Canada and the U.S. As Director, you will own decision integrity across high-risk transactions, ensuring that revenue is protected, fraud is proactively mitigated, and operational controls are consistently enforced.

You will operate at an enterprise level—connecting risk strategy, field execution, and technology enablement—to strengthen how we detect, decide, and respond to risk.

What You’ll Do

Enterprise Risk & Decision Integrity

• Oversee authorization and adjudication frameworks to ensure consistent, policy-aligned decisioning
• Improve accuracy and reliability of financial decisions across high-risk transactions
• Strengthen controls that directly impact revenue protection and fraud exposure

Fraud Prevention & Loss Mitigation

• Lead end-to-end fraud detection, investigation, and loss prevention efforts
• Identify systemic vulnerabilities and implement durable fixes
• Reduce preventable losses through better controls, insights, and execution discipline

Revenue Protection & Optimization

• Ensure decision quality supports accurate fee capture and minimizes leakage
• Balance risk controls with business performance and customer impact
• Improve outcomes by refining policies, workflows, and exception handling

Operational Excellence & Automation

• Introduce automation to streamline manual review, authorization, and investigation workflows
• Reduce turnaround times and operational friction through intelligent process design
• Partner with Technology teams to enhance monitoring, controls, and system rules

Risk Intelligence & Governance

• Own risk reporting and deliver clear, actionable insights to senior leadership
• Lead governance routines for escalations, incidents, and emerging risk patterns
• Translate data into preventative strategies that strengthen enterprise controls

Cross-Functional Influence

• Work closely with CX, Stores, Risk, IT, Finance, HR, and Legal to align on risk priorities
• Drive consistency in how risk is managed across channels and regions
• Influence decisions that shape both operational and strategic outcomes

Leadership & Culture

• Build and lead high-performing teams across multiple risk domains
• Establish a culture grounded in accountability, integrity, and sound judgment
• Develop leadership capability and ensure strong succession planning

What You’ll Bring to the Table

• Deep experience in fraud risk, financial operations, or integrity-focused functions
• Proven leadership in managing complex, high-stakes operational environments
• Strong judgment in balancing risk, revenue, and customer impact
• Experience building or improving authorization, adjudication, or loss prevention frameworks
• Track record of driving measurable improvements in accuracy, efficiency, and loss reduction
• Ability to operate cross-functionally and influence at an enterprise level

Education + Experience

Bachelor’s or Master’s degree in fraud, risk management, financial operations or any related domains, or professional certifications in a related field are considered an asset.

Ready to lead

If you’re driven to strengthen decision integrity, reduce risk exposure, and build systems that protect both customers and the business, this is an opportunity to lead at scale and make a measurable impact.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$150000 to C$ 165000.

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Project Manager

Reporting into the Senior Manager PMO, the Project Manager will be responsible for the full cycle requirements gathering, planning, delivery and reporting on key projects impacting cross functional areas of the business. The successful candidate in this application will be one who demonstrates a highly collaborative and proactive approach to project management and the ability to pull teams together from different areas of the business in order to collaboratively deliver on high priority enterprise wide projects.  

How You’ll Make an Impact:

• Lead and manage enterprise-wide projects from initiation to completion, ensuring adherence to timelines, scope, budget, and strategic objectives.
• Collaborate with cross-functional teams to define project scope, objectives and deliverables, aligning with organizational goals.
• Conduct comprehensive risk assessments and develop mitigation strategies to ensure project success
• Monitor and report on project progress, providing regular updates to stakeholders, senior management, and executive leadership.
• Utilize project analytics to make informed decisions, optimize resource allocation, and enhance project efficiency.
• Manage third-party vendors, contracts and external partnerships to ensure seamless project execution and cost-effectiveness.
• Oversee budgeting, forecasting and financial planning for project-related expenditures.
• Foster effective communication channels among team members and stakeholders, facilitating a smooth exchange of project-related information.
• Develop and maintain project documentation, including project plans, schedules, risk logs, and post-implementation reports.
• Identify and resolve project issues, bottlenecks, and conflicts to maintain project momentum and quality.
• Demonstrate strong leadership skills, inspiring and motivating the project team to achieve exceptional results.
• Support the growth and development of the ePMO through the implementation and continuous improvement of a Project Management framework.
• Champion change management initiatives, ensuring smooth transitions for stakeholders and alignment with business strategies.

What You Bring:

• Strong leadership abilities with experience managing cross-functional teams and executive-level stakeholders.
• Exceptional communication skills, both written and verbal with the ability to convey complex concepts clearly and concisely.
• Highly detail-oriented, organized, and possessing strong analytical and problem-solving skills.
• Ability to work in a fast-paced and dynamic environment with multiple priorities.
• Expertise in project management tools such as Jira, Confluence, MS Project, Asana, or Smartsheet.
• Strong financial acumen, including budgeting, forecasting, and financial tracking.
• Ability to negotiate, resolve conflicts and facilitate discussions across diverse teams.

Education + Experience

• Bachelor's degree in business, technology, finance, or a related field.
• PMP or equivalent certification preferred
• Minimum five (5) years’ experience in the full-cycle planning and delivery of highly complex enterprise-wide projects.
• Proven experience as a Project Manager in the finance or fintech industry, with a successful track record of delivering complex projects.
• Experience working in Agile, Waterfall, or hybrid project management environments.
• Experience working in retail banking, consumer lending or financial technology operations is preferred.

Ready to apply your Project Management expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 110,000 to C$ 120,000. 

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Data Scientist

We’re seeking a Data Scientist to develop advanced analytical and machine learning solutions that support credit risk, fraud detection, marketing optimization, and customer segmentation. This role will leverage large-scale data to generate insights, improve decision-making, and drive measurable business impact across the organization.

What You’ll Do

Advanced Analytics & Modeling:

• Design, develop, validate, and deploy predictive and prescriptive models across financial products

• Apply machine learning, statistical, and optimization techniques to solve business challenges such as credit risk, fraud detection, pricing, and customer acquisition

• Ensure models are scalable, compliant, and deliver measurable impact

Data Exploration & Feature Engineering:

• Analyze large and complex datasets to identify patterns and extract meaningful features

• Improve model performance through data-driven insights

Collaboration & Communication:

• Partner with data engineers, product teams, risk teams, and business stakeholders

• Translate business needs into data science solutions and communicate insights effectively

Model Governance & Compliance:

• Ensure models align with regulatory requirements and internal governance standards

• Support audit and validation processes

Continuous Improvement & Innovation:

• Monitor model performance and implement enhancements or retraining

• Explore new tools, techniques, and approaches to improve outcomes

Cross-Functional Initiatives:

• Lead and support projects such as portfolio optimization and customer behavior analysis

• Collaborate across business lines including marketing, operations, and card services

What You’ll Bring to the Table

• 2+ years of experience in financial services, credit risk, fraud analytics, or marketing analytics

• 2+ years of experience applying data science to solve business problems

• Strong experience with SQL, Python, R, or similar analytical tools

• Ability to perform descriptive, diagnostic, predictive, and prescriptive analytics

• Strong problem-solving skills with the ability to translate data into actionable insights

Education + Experience

• Bachelor’s degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics, Economics, Finance, or Engineering

• Master’s or PhD in a related field is an asset

Skills & Competencies

• Proficiency in programming languages such as Python (preferred), R, or SAS

• Strong SQL skills for data extraction and analysis

• Experience with machine learning libraries and statistical modeling

• Familiarity with NLP and modern AI techniques (e.g., LLMs) is an asset

• Strong analytical thinking and ability to work with large datasets

Closing

Ready to turn data into impactful insights and drive smarter decisions? Join us and help shape the future of data science at MFSG.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range, inclusive of bonus, for this position is between C$ 95,000 to C$ 105,000.

#SJ

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Our strategy is simple: we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair.

• Discretionary Annual Bonus – Opportunity for a discretionary bonus based on individual and company performance.

• Comprehensive Benefits – Health and dental plans with 100% of the premiums covered, plus an Employee Assistance Program for mental well-being and personal support.

• Retirement Plans – Robust retirement savings options to help you plan for the future.

• Hybrid Work Environment – Flexibility to balance remote work and in-office collaboration. At our head office, enjoy a relaxed environment with breakout rooms and snacks to keep you energized.

• Perks and Rewards – Tuition assistance and professional development reimbursement, employee discounts through Perkopolis, and rewards and recognition programs.

The Job: Data Analyst, Collections Operations & KPIs
Are you data-driven, detail-oriented, and excited about improving how things work? Join our Collections Analytics team and help build dashboards, insights, and reporting that drive operational excellence and informed decision-making. This role supports daily performance monitoring and provides data insights that optimize agent productivity, contact strategies, and customer outcomes—a strong opportunity for an early-career analyst to grow in operations analytics within a fast-paced FinTech environment.

What You’ll Do

• Develop and maintain recurring reports tracking key collections performance metrics (contact rates, PTP conversion, queue penetration, productivity, cure rates, roll rates)

• Collaborate with stakeholders to align metrics with business goals and definitions

• Extract, clean, and structure data from databases, CRMs, and telephony systems

• Perform ad hoc analysis to answer business questions, uncover root causes, and measure initiatives

• Build dashboards and visualizations in Tableau, Power BI, or similar tools for real-time insights

• Support KPI development with operations leadership to reflect evolving strategies

• Identify process bottlenecks or inefficiencies through data analysis and recommend improvements

• Ensure accuracy, consistency, and timeliness in reporting across business functions

What You’ll Bring to the Table

• Strong SQL skills for querying and working with relational databases

• Proficiency in Excel and familiarity with at least one BI tool (Tableau, Power BI, Looker)

• Attention to detail and comfort handling large datasets

• Ability to translate business needs into actionable analytical outputs

• Strong communication skills to work with technical and non-technical stakeholders

• Curiosity, proactivity, and eagerness to learn in a collaborative environment

Education + Experience

• Bachelor’s degree in Data Science, Business Analytics, Economics, Finance, Mathematics, Computer Science, or related field

• 1–2 years of experience in an analytical or reporting role (internships included)

• Experience in financial services, collections, or customer operations is an asset

• Exposure to telephony/CRM data and collections operations considered a plus

Ready to apply your Data Analytics expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 45,000 to C$ 80,000. 

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Product Designer

As a Product Designer, you will design and optimize user journeys that improve conversion and accessibility across Money Mart’s web and mobile acquisition experiences.

How You’ll Make an Impact: 

• Conduct user research, map user journeys, and identify friction in sign-up, application flows and account management.
• Design responsive UI flows for mobile and desktop web, with an emphasis on usability and accessibility.
• Spend time developing automation functionalities within the design process for the team, utilizing AI tools. Could be related to research flows, Figma builds, Asana tasks management.
• Use and contribute to the design system (ZeroHeight) to ensure consistent, scalable solutions.
• Present work, document design rationale, and support handoff to development teams.

What You Bring:

• Proficient in Figma, Miro, and Microsoft 365.
• Familiarity with Google Analytics (or equivalent) for funnel analysis.
• Experience using design system tools (ZeroHeight, Storybook, or equivalent).
• Working knowledge of accessibility standards (e.g. WCAG 2.1, AODA).
• Basic prototyping and user testing tools.

Education + Experience

• Bachelor's degree in Design, Human-Computer Interaction, or a related field. Postgraduate coursework or certification in UX, Service Design, or Interaction Design preferred. 
• UX Certification (e.g. NN/g UX Certified, HFI CUA), accessibility training (e.g. WCAG, AODA) is preferred. 
• 3–5 years designing responsive digital experiences in web or mobile
• Experience designing multi-step forms, verification flows, or application funnels
• Familiarity working in agile product environments
• Experience in financial services, fintech, or conversion-focused products
• Working with or contributing to design systems

Ready to apply your Product Design expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range for this position is between C$ 85,000 to C$ 95,000. 

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Strategy Manager

The Strategy Manager is a high-impact role within the Office of the CEO, focused on enterprise strategic planning, executive communications, and governance support. Working closely with the Chief of Staff and senior leadership, this role helps translate enterprise priorities into clear narratives, structured materials, and coordinated execution rhythms. It sits at the center of how strategy is communicated, aligned, and operationalized across the organization. 

How You’ll Make an Impact:

Executive Communications 

• Develop CEO- and C-level-ready materials for town halls, board updates, leadership meetings, and offsites 
• Translate complex strategic topics into clear, structured narratives 
• Draft briefing notes, pre-reads, and executive summaries 
• Ensure consistency of messaging across leadership forums 

Strategic Planning & Enterprise Governance 

• Support annual and quarterly strategic planning processes 
• Build and maintain enterprise priority trackers 
• Prepare structured materials to facilitate executive discussions 
• Support preparation for key governance forums and executive committees 
• Assist with enterprise surveys, audits, and structured cross-functional initiatives 
• Maintain discipline in planning timelines and cross-functional commitments

What You Bring:

• 2–5+ years of experience in management consulting, corporate strategy, or a high-performance environment 
• Strong written and verbal communication skills 
• Demonstrated ability to structure ambiguous problems and synthesize insights quickly 
• Experience preparing materials for senior executives or board-level audiences 
• Highly organized with strong attention to detail 
• Comfortable managing multiple priorities under tight timelines 

Ready to apply your Strategy expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 95,000 to C$ 125,000. 

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Director, Strategy & Innovation

Working closely with the Chief of Staff, CEO, and C-level team, this role is responsible for identifying, assessing, and framing potential new products, markets, partnerships, and business models. The objective is to bring analytical rigor and strategic clarity to early-stage ideas before meaningful enterprise resources are committed. 

How You’ll Make an Impact:

Strategic Opportunity Framing 

• Identify and shape new growth hypotheses aligned with enterprise strategy 
• Translate broad ideas into clearly defined problem statements and evaluation plans 
• Maintain visibility on opportunities under consideration 

Market & Competitive Analysis 

• Conduct market sizing, customer research, and competitive landscape reviews 
• Assess structural attractiveness and differentiation potential 
• Synthesize findings into concise, decision-oriented insights 

Business Case Development 

• Build high-level financial models including revenue potential, unit economics, and cost dynamics 
• Identify key assumptions, risks, and value drivers 
• Assess risk-adjusted return profiles and sequencing considerations 

Feasibility & Risk Assessment 

• Engage with Risk, Legal, Finance, Retail, and Technology stakeholders to understand constraints and enablers 
• Surface regulatory and operational considerations early 
• Clearly articulate trade-offs and dependencies 

Executive Communication 

• Prepare structured materials for CEO and CLT discussions 
• Present recommendations with clarity and balanced judgement 
• Support prioritization and investment discussions as needed 

What You Bring:

• 5–8+ years in management consulting, corporate strategy, fintech, or a similarly analytical environment 
• Strong problem structuring capability and comfort with ambiguity 
• Advanced analytical and financial modelling skills 
• Experience engaging senior executives with concise, well-reasoned recommendations 
• High degree of independence and ownership 

Ready to apply your Strategy expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 135,000 to C$ 185,000. 

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and d

epartments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.
• Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.
• Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.
• Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.
• Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.
• Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Senior Director, Fee Products

The Senior Director, Fee Products is responsible for the overall management and profitability of the company’s fee-based products (Cheque Cashing, Foreign Exchange, Money Transfer & Money Movement).  This role drives product innovation, enhances customer experiences, and achieves business growth through effective product strategies.

How You’ll Make an Impact: 

• Product Strategy & Growth
  • Work with the Innovation Lab on development of the fee-based products roadmap by determining the 3-year strategy for the evolution of Money Mart’s product and services suite in North America.
  • Identify market trends, customer needs, and competitive landscape to inform product development initiatives.
  • Identify new revenue opportunities and help to ideate and execute on new product launches.
  • Create annual strategic plans to reach sales targets
  • Collaborate with cross-functional teams, including technology, marketing, and risk and leverage data and customer feedback to make informed product decisions and prioritize feature development
  • Work with marketing and partners to drive customer count and revenue

• Customer Experience & Continuous Improvement
  • Focus on optimizing the customer experience by enhancing lending product features, usability, and overall satisfaction.
  • Implement customer feedback mechanisms to continuously improve and iterate on existing products.

• Financial Management & Performance

  • Maximize portfolio revenue and profitability by managing the P&L.
  • Reconcile gaps vs. forecast, determine go-to-market pricing strategy, fee structure, etc.

• Regulatory Compliance & Team Leadership

  • Work with direct reports and compliance to ensure lending products comply with regulatory requirements and industry standards.
  • Work with direct reports and compliance to stay abreast of regulatory changes and implement necessary adjustments.
  • Recruit, train, and develop a high-performing product management team.

What You Bring:

• Passion for working in an exciting fast paced and changing environment
• Expertise in analytics and strategy
• Ability to consistently meet deadlines while ensuring high levels of accuracy
• Exceptional verbal and written communication skills with an emphasis on teamwork
• Strong organization skills
• Ability to be a self-starter who can work autonomously
• Positive attitude and open to change management/environment

Education + Experience

• Bachelor's degree in Business Administration, Finance, Economics, or a related field. Master’s Degree in Business Administration (MBA).
• 15+ years in leadership experience within product management in the payments space
• Previous P/L ownership
• Experience with subprime customer segments

Ready to apply your Product expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Collector

As a Collector you will be responsible to make outbound and accept inbound calls to collect payments from customers that are delinquent on their loans. Representatives will provide customer solutions and negotiate payment arrangements with customers.

How You’ll Make an Impact:

• Contact customers via phone, email, or mail to collect outstanding payments. Negotiate and establish repayment plans that work for both the customer and the company.
• Maintain accurate records of customer interactions and payment status in the system. Follow up regularly on payment arrangements and monitor accounts for compliance.
• Research and resolve discrepancies, disputes, or billing errors.
• Escalate accounts for legal or advanced recovery action when necessary.
• Meet or exceed daily, weekly, and monthly collection targets and KPIs.
• Comply with all debt collection laws and internal policies.
• Complete risk assessments to identify the best payment strategies.
• Review files, provide information, and follow up with clients until resolution.
• Maintain accurate and detailed records of all customer interactions and agreed-upon resolutions.
• Collaborate with internal departments to efficiently implement solutions.
• Escalate complex cases to management when required.
• Contribute to department targets and minimize uncollectible accounts.
• Ensure payment reconciliation and account accuracy.
• Stay updated on industry practices and maintain confidentiality at all times.

What You Bring:

• Prior call center, collections or sales background strongly preferred.
• Negotiate repayment solutions and hardship accommodations based on client needs.
• Strong negotiation, analytical, and problem-solving skills.
• Excellent communication and active listening abilities. 

Education + Experience

• Minimum 2 years experience as a credit strategy experience within the financial banking industry.
• Post-secondary education or 2+ years in a collections or financial services role. More than 2 years of experience in customer service or call centre (inbound/outbound)
• Excellent communication, sales and negotiation skills
• Exemplify quality customer service skills
• Strong attention to detail and problem solving skills
• Must be an analytical and a critical thinker
• Results-oriented and self-motivated
• Ability to adapt to change
• Ability to type 20 words per minute
• Ability to work in a fast paced team oriented working environment. 

Ready to apply your Collections expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Senior Manager, Portfolio Analytics

The Senior Manager, Portfolio Analytics transforms data into strategic insight across the full customer credit lifecycle, from acquisition through account management and ongoing engagement. Responsible for ongoing performance monitoring and providing deep, forward-looking actionable insights that will help shape portfolio strategy by identifying emerging trends and opportunities.

How You’ll Make an Impact:

Performance Monitoring & Risk Management

• Lead the end-to-end monitoring framework for all unsecured lending products, delivering clear, actionable insights to senior business leaders
• Identify emerging risks, behavioural trends, customer needs, and operational signals across the customer journey

Strategic Insights & Thought Leadership

• Provide thought leadership on key topics such as the competitive landscape, market share, customer profile, macroeconomic trends, and product-specific performance
• Translate general business questions into analytic requirements and deliver meaningful insights and recommendations to solve business problems

Cross-Functional Partnership & Stakeholder Engagement

• Collaborate closely with Product, Marketing, Retail, and Digital to track, monitor, and optimize acquisition performance, including campaigns, offers, and the application and onboarding funnel
• Act as the main point of contact between the business and data teams to provide insights beyond what is requested and deliver data solutions that improve decision-making and operational efficiency

Analytics Enablement & Process Optimization

• Identify and improve inefficiencies or issues in current data processes and reports with a mindset of continuous improvement

What You Bring:

• Ability to understand and anticipate business needs and then independently execute
• The ability to effectively communicate analytically complex ideas into clear and concise insights and presentations
• Proven ability to lead projects, solve complex problems, and drive results in a fast-paced environment
• Exceptional analytical skills with proficiency in Excel, SQL, Google Analytics, and data visualization tools (e.g., Sigma, Tableau, etc.)
• Excellent problem solving and critical thinking skills with demonstrated ability to develop targeted data-driven insights in support of business objectives

Education + Experience

• Bachelor’s degree or higher in a quantitative field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics
• 7+ years of experience in the financial services industry
• Proven experience in high-exposure executive communication (written/verbal)
• Experience working in an analytical function (e.g. Financial Reporting and Analysis), or as a product manager; preferably in retail lending

Ready to apply your Portfolio Analytics expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 130,000 to C$ 185,000. 

Momentum Financial Services Group is a leading provider of financial services in North America. For over 40 years, we’ve been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Backed by a retail network of 400+ locations and robust digital and mobile platforms, we provide access to cash and related products to help our customers achieve their goals.

Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, check cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Money Mart Financial Services provides solutions.

GENERAL FUNCTION

The Helpdesk Agent reports to the Helpdesk Manager(s) and works on the day-to-day operations of the helpdesk. The Helpdesk agent works within a diverse team and ensures that all customer requests and issues are handled in a timely and professional manner within the guidelines of the company’s established policies and procedures.  The Role requires constant attention to detail and includes call and chat handling, resolving customer issues, and meeting performance metrics against established KPI’s and SLA’s.  Responsibilities also include assisting with building knowledge-based solutions and working with internal & external business partners on IT system issues.

DUTIES/RESPONSIBILITIES

• Providing high levels of support for customers.
• Establishing procedures to ensure that all customer issues are addressed accurately and consistently.
• Taking ownership of high priority incidents and escalation.
• Answering questions and/or providing directions related to products and services.
• Planning and scheduling time with all areas of IT support to meet service level agreements.
• Managing call and chat queues to prioritize incoming issues based on business priorities.
• Coordinating with other departments within the organization to resolve customer issues.
• Escalation of critical issues to Application Support teams & Development teams when needed.
• Documentation of all reported issues and activities in the provided ITSM system.
• Maintaining record of all customer chats, calls, complaints, and resolutions for future reference in knowledge-based articles.
• Provide regular updates to the Helpdesk Managers.
• Work collaboratively with IT teams and cross functional business partners, to take advantage of best practice frameworks, methodologies, and service delivery collateral across the organization.
• Serve as a point of contact for escalated tickets.
• Establish trustful relationships with internal and external stakeholders by building collaborative two-way dialogue to ensure strategic alignment and execution against goals and targets.
• Identify opportunities to improve the effectiveness of the team through new working practices or through collaboration and preferred 3rd party vendor partnerships.

Qualifications

EDUCATION

• Associate degree or bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar education or work experience.
• ITIL certification or other relevant industry certifications.

EXPERIENCE

• Minimum of 3 years working experience within a helpdesk call center or IT Service Delivery arena.
• Experience with customer facing IT systems with complex back-office system integrations.
• Broad knowledge in all areas of IT Operations (Networking, telecom, infrastructure, security, desktop support)
• Building and managing key relationships with internal and external business partners.
• Ability to demonstrate resilience and pragmatism in the face of a challenging and continually changing environment.
• Functional knowledge of financial instruments and language such as Installment Loans, Payday Loans, Checks, and industry domains such as loans, underwriting, collections, call center, Fraud, etc.

SKILLS

• Outstanding communication skills. (customer interaction, updates, analysis)
• The ability to articulate complex technical information into simple-to-understand terms.
• Problem-Solving Skills.
• Excellent Written communication (documentation of system issues, analysis, solutions in the ITSM system, and feedback for improvement of help desk procedures)
• Time management
• Working knowledge of Helpdesk software, ticketing systems, and databases.
• Proficiency in the English language is required
• French language skills are a plus.

Additional Information

EMPLOYER’S RIGHTS

• This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
• The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. This document contains Momentum Group’s confidential and proprietary information and is intended for Momentum internal use only.

At MFSG/Momentum/Money Mart, our vision is to transform customers’ lives for the better. With over 40 years of experience in financial services and 400+ retail locations across Canada and the U.S., we are committed to providing tailored financial solutions to underserved customers often overlooked by traditional financial institutions.

Now, we’re bringing this purpose-driven approach to India, and we want you to be part of our journey.

Our Core Values: What Drives Us

Where Everybody is Somebody: We prioritize inclusivity and respect, ensuring that every team member’s voice matters. We foster a collaborative environment where everyone can thrive. 

We Say “Yes” When Others Say “No”: Our team is friendly and compassionate, dedicated to delivering an uplifting customer experience. We go the extra mile to provide solutions that truly make a difference, no matter where our customers are on their financial journey. 

We Have a Passion for Our Purpose: We act with integrity and continually seek ways to grow and innovate. With the largest breadth of products in our industry and new offerings in development, we challenge the status quo to better serve our customers. 

We Win as a Team: We believe in the power of teamwork and diversity, celebrating the unique talents of every team member. Hard work is recognized and valued, creating an environment where everyone contributes to our collective success. 

Why Join MFSG India?

Employee Benefits

We’re committed to supporting your health, well-being, and financial growth:

1. Competitive Employee Benefits

💠 Comprehensive Medical Coverage

• Includes employee, spouse, two children, and two parents.
• Coverage Amount: ₹6 lakhs annually.
• ₹5 lakhs top-up is available if you would like to opt, with thousand rupees per month deduction.

💠 Provident Fund Contribution

• Employer contribution of ₹1,800 per month to support long-term financial security.

💠 Performance-Based Incentives

• Annual bonus of up to 5% of base salary, based on performance and company success.

Reward & Recognition

⭐ Bucketlist Rewards Platform

• Recognizing outstanding contributions through a point-based rewards system.
• Redeem points for gift cards, experiences, and personalized perks that matter most to you.

⭐ Culture of Appreciation

• Celebrating milestones, achievements, and impact across teams.

Work-Life Balance & Flexibility

🏠 Flexible Work Model

• Currently remote, with a future transition to a hybrid model.

📅 Paid Leave Entitlements

• 15 Annual Leaves
• 6 Casual Leaves
• 12 Sick Leaves

If you're looking for a place where passion fuels purpose and where you can make a difference, we invite you to join us at MFSG Technologies (India) Private Limited. Together, let’s win and empower our customers. 

1. Learning & Career Growth

📚 Continuous Learning Culture

• Access to upskilling programs, mentorship, and professional development resources.
• Encouragement to learn, adapt, and innovate in a fast-growing financial services landscape.

🚀 Career Growth Opportunities

• Internal mobility programs to help employees advance in their careers.
• Support for leadership development, industry certifications, and specialized training.

🤝 Collaborative Knowledge Sharing

• Work with global teams, gaining exposure to international best practices.
• Encouragement to share ideas, experiment, and take ownership of impactful projects.

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.
• Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.
• Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.
• Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.
• Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.
• Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Manager, Fraud Strategy

The Manager, Fraud Strategy, will play a key role in developing, optimizing, and executing fraud prevention strategies across Momentum’s consumer lending products. This role combines strategic leadership with hands-on analytical execution – driving cross-functional initiatives, leading complex fraud projects, and team development. This role will be responsible for leveraging data analytics, industry insights, and fraud risk management expertise to design and implement strategies that effectively balance fraud mitigation, customer experience, and business growth.

How You’ll Make an Impact: 

Strategy Development & Implementation

• Lead the design, testing, and implementation of fraud prevention and detection strategies across multiple products and channels.
• Manage and optimize existing strategies effectively to address fraud risks including stolen/forged identity and malicious first-party intent.

Analytics & Risk Management

• Leverage advanced analytics, fraud solutions, and business acumen to identify emerging fraud trends, mitigate losses, and balance customer experience with risk control.

Cross-Functional Collaboration

• Collaborate closely with Credit Risk, Product, Ops, and IT to implement, monitor, and refine fraud strategies.
• Partner with external fraud prevention vendors, supporting tool evaluation and performance monitoring.

Communication & Stakeholder Engagement

• Deliver clear and actionable insights, findings, and recommendations to senior leadership and cross-functional stakeholders.

Leadership & Team Development

• Foster continuous improvement and professional growth by sharing expertise, strengthening analytical capabilities, and supporting team development.

What You Bring:

• Strong analytical and problem-solving skills with ability to translate insights into actionable strategies.
• Must have good business judgment with demonstrated ability to think creatively and strategically.
• Proficient in SQL programming skills and experienced with data visualization platforms such as Sigma and Tableau
• Skilled in Excel, Word, and PowerPoint.
• Strong communication, interpersonal, and presentation skills.
• Strong stakeholder management skills.
• Ability to work independently and collaboratively, providing thought leadership and mentorship to team members.
• Aptitude and willingness to roll-up the sleeves and get involved in the details.
• Highly curious with the desire to go deep beneath the surface to solve problems.

Education + Experience

• Bachelor's or Master's degree in a relevant field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Engineering, Finance, or Economics.
• 5+ years of experience in fraud risk management focusing on strategy, implementation and launching fraud prevention and detection solutions for Fintech, Banking, or other e-commerce.
• Proven track record in acquisition/origination fraud and credit management space.
• Familiarity with 3rd-party Fraud prevention solutions, preferably within the financial services industry.
• Experience working at consumer lending companies in the U.S. is a plus.

Ready to apply your fraud strategy expertise to make a real impact? Join us and help shape the future of risk at MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 85,000 - C$ 135,000. 

GENERAL FUNCTION

The developer is a technical expert responsible for driving architecture, documentation, design and development for our business as part of our transformation efforts. This role will work directly with the CTO office, Enterprise architect, IT Leaders, internal stakeholders and development team members to define, design and deliver the technical solutions that will support the business’s vision, strategy and goals.

DUTIES/RESPONSIBILITIES

• Development and implementation of technical designs to support enablement of the digital strategy
• Code, tests and debug application programs
• Recommend engineering best practices, including use of design patterns, code reviews
• Collaborate, communicate with different teams, and triage technical issues across teams
• Ability to author design and architecture documents with input from other technical resources.
• Collaborate with product and project managers as well as business to define product features, architectural deliverables and project estimates
• Provides technical oversight and guidance to outsourced platform and partner IT resources
• Engagement in every stage of the project lifecycle — planning, requirements clarifications, design, develop, test support/bug fix and support the application
• Participate in cross-functional projects that span multiple business units across the enterprise - driving innovation, new product functionality, and overall product maturity.
• Plan, supervise, and participate in technical activities for multiple projects
• Coordinate with other technical managers, leads and architects to identify and monitor cross-site impacts
• Coordinate meetings or initiate working sessions to resolve project issues and roadblocks

QUALIFICATIONS

• Bachelor's degree in Computer Science or related field

EXPERIENCE

• 5 years of experience with Microsoft .Net full stack development tools
• 2+ years of building enterprise software, particularly web-based and customer-facing applications
• Understands and experience in implementing solutions on a multi-tier architecture environment
• Experience in building large scale retail B2C web applications
• Comprehensive SDLC experience including Agile implementation principles and practice
• Production environment deployment and maintenance
• Performance tuning and optimization for scalability and high availability
• Good debugging, troubleshooting and analytical skills
• Strong interpersonal skills; ability to build relationships with and influence other functional areas
• Detail and big picture orientation
• Operates independently with minimal guidance by management
• Ability to manage numerous concurrent projects
• Proficient in Microsoft Development tools and platforms like Visual Studio 2015 and up, .Net Framework 4.0 and up, C#, TFS / Git / Azure DevOps and SQL Server
• Deep understanding of SOA and RESTful API design principles and development.
• Knowledge of web/integration services, including WCF, RESTful, SOAP and WSDL.
• Knowledge of native and/or hybrid mobile app development
• Understanding of automated builds using TFS, DevOps process, Cl/CD and Cloud hosting.
• Experience with AWS cloud development (PaaS) is a plus
• Knowledge of financial services is a plus
• Proficient in Database design and programming using T-SQL including ORM tools like Entity Framework is a plus
• Experience with Azure DevOps (VSTS) and Git is a plus.
• Experience in designing and developing responsive web sites using MVC, HTML5, React.js, Angular.js is a plus.

EMPLOYER’S RIGHTS

• This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
• The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. This document contains Momentum Group’s confidential and proprietary information and is intended for Momentum internal use only.

At Momentum/Money Mart, our vision is to transform customers’ lives for the better. With over 40 years of experience in financial services and 400+ retail locations across Canada and the U.S., we are committed to providing tailored financial solutions to underserved customers often overlooked by traditional financial institutions.

Now, we’re bringing this purpose-driven approach to India, and we want you to be part of our journey.

Our Core Values: What Drives Us

Where Everybody is Somebody: We prioritize inclusivity and respect, ensuring that every team member’s voice matters. We foster a collaborative environment where everyone can thrive. 

We Say “Yes” When Others Say “No”: Our team is friendly and compassionate, dedicated to delivering an uplifting customer experience. We go the extra mile to provide solutions that truly make a difference, no matter where our customers are on their financial journey. 

We Have a Passion for Our Purpose: We act with integrity and continually seek ways to grow and innovate. With the largest breadth of products in our industry and new offerings in development, we challenge the status quo to better serve our customers. 

We Win as a Team: We believe in the power of teamwork and diversity, celebrating the unique talents of every team member. Hard work is recognized and valued, creating an environment where everyone contributes to our collective success. 

Why Join MFSG India?

Employee Benefits

We’re committed to supporting your health, well-being, and financial growth:

1. Competitive Employee Benefits

💠 Comprehensive Medical Coverage

• Includes employee, spouse, two children, and two parents.
• Coverage Amount: ₹6 lakhs annually.

💠 Provident Fund Contribution

• Employer contribution of ₹1,800 per month to support long-term financial security.

💠 Performance-Based Incentives

• Annual bonus of up to 5% of base salary, based on performance and company success.

Reward & Recognition

⭐ Bucketlist Rewards Platform

• Recognizing outstanding contributions through a point-based rewards system.
• Redeem points for gift cards, experiences, and personalized perks that matter most to you.

⭐ Culture of Appreciation

• Celebrating milestones, achievements, and impact across teams.

Work-Life Balance & Flexibility

🏠 Flexible Work Model

• Currently remote, with a future transition to a hybrid model.

📅 Paid Leave Entitlements

• 15 Annual Leaves
• 6 Casual Leaves
• 12 Sick Leaves

If you're looking for a place where passion fuels purpose and where you can make a difference, we invite you to join us at MFSG Technologies (India) Private Limited. Together, let’s win and empower our customers. 

1. Learning & Career Growth

📚 Continuous Learning Culture

• Access to upskilling programs, mentorship, and professional development resources.
• Encouragement to learn, adapt, and innovate in a fast-growing financial services landscape.

🚀 Career Growth Opportunities

• Internal mobility programs to help employees advance in their careers.
• Support for leadership development, industry certifications, and specialized training.

🤝 Collaborative Knowledge Sharing

• Work with global teams, gaining exposure to international best practices.
• Encouragement to share ideas, experiment, and take ownership of impactful projects.

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities. 

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that enable people to access, use, and move their money more freely. 

Our culture is built on innovation, collaboration, and a shared purpose to deliver financial inclusion. When you join our team, you’re part of a company that is transforming financial services and making a lasting impact for millions of customers. 

We've Got You Covered 

• Compensation Philosophy – Competitive pay aligned to experience and market value.
• Discretionary Annual Bonus – Rewarding performance and contribution.
• Comprehensive Benefits – Medical, dental, vision, and more to support your health and wellbeing.
• Retirement Plans – Helping you plan and save for the future.
• Hybrid Work Environment – Flexibility that balances in-office collaboration with remote work.
• Perks and Rewards – Employee recognition programs, development opportunities, and other perks. 

The Job 

As a Technology Business Manager, you will serve as the strategic and operational partner to the CIO and Technology Leadership Team, driving financial discipline, governance, and operational transparency across the Technology function. You will oversee budgets, vendor management, headcount planning, and reporting, while ensuring that technology investments deliver business value and align with enterprise priorities. This is a highly visible role requiring strong financial acumen, governance expertise, and the ability to influence senior leaders across Finance, HR, Procurement, and Technology. 

What You'll Do 

Financial Management & Governance 

• Own annual technology budget planning, forecasting, and reporting, including operating and capital spend.
• Track and report on run vs. change spend, capex vs. opex allocations, and spend efficiency.
• Partner with Finance to deliver accurate monthly, quarterly, and annual reporting packages.
• Develop executive-ready financial presentations for the CIO and Technology Leadership Team. 

Vendor & Contract Management 

• Lead vendor governance, including performance reviews, cost optimization, renewals, and contract negotiations.
• Monitor vendor spend, SLAs, and compliance to ensure alignment with budget and performance expectations. 

Resource & Workforce Planning 

• Lead headcount forecasting, capacity planning, and workforce reporting for Technology.
• Partner with HR to manage recruitment planning, onboarding, and resource allocations.
• Monitor FTE, contractor, and third-party resource usage across programs and BAU. 

Technology Strategy & Roadmap Support 

• Support the CIO and leadership team in defining and tracking delivery against the Technology Strategy Roadmap.
• Provide data-driven insights into portfolio health, delivery performance, and resource utilization.
• Support regulatory and audit requirements through evidence gathering and reporting. 

Operational Excellence & Reporting

• Develop and maintain governance frameworks for portfolio, vendor, and resource management.
• Establish standardized processes, dashboards, and KPIs to improve operational transparency.
• Drive continuous improvement in Technology business operations, reporting, and accountability.
• Serve as the bridge between Finance, HR, Procurement, and Technology to ensure alignment and consistency. 

What You'll Bring to the Table 

• Advanced financial acumen, with ability to interpret P&Ls, balance sheets, and technology spend drivers.
• Experience in building and leading governance frameworks (portfolio, vendor, and resource governance).
• Proficiency in forecasting, budgeting, and scenario modeling, with ability to advise on tradeoffs.
• Strong program and project management skills to manage competing priorities effectively.
• Ability to translate technical and operational information into executive-level insights.
• Strong interpersonal skills, with the ability to influence without authority across senior business and technology leaders.
• Proficiency with Excel, PowerPoint, and visualization tools (Power BI, Tableau); exposure to financial planning tools a plus.
• Excellent written and verbal communication skills. 

Education + Experience 

• Bachelor’s degree in Business Administration, Finance, Computer Science, or related field; MBA or equivalent is an asset.
• 8+ years of experience in Technology Business Management, IT Finance, or related roles.
• Prior experience supporting CIOs or senior Technology leadership teams in a financial services or enterprise environment.
• Proven track record of vendor management, budget oversight, and workforce planning.
• Experience working in a regulated industry (financial services preferred). 
• If you're ready to play a critical role at the intersection of finance, technology, and strategy—shaping how we invest, govern, and deliver digital capabilities—we’d love to hear from you. Apply today and help us drive transformation. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 105,000 - C$ 155,000. 

#SJ