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Senior Product Manager, Tokenization
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As Senior Product Manager for Tokenization, you will own the product strategy and roadmap for Marqeta's tokenization platform - the foundation that powers digital wallet provisioning and network token transactions, and a central pillar of Marqeta's business. You'll shape the strategic direction of the platform, drive innovation that delivers industry-first capabilities, and manage relationships with key partners including Visa, Mastercard, Apple, and Google.
From launching new products and expanding into emerging use cases to ensuring compliance with network and wallet mandates, you'll deliver impactful capabilities across provisioning, transaction processing, and token lifecycle management. Your passion and attention to detail will help keep a mission-critical platform reliable and compliant - while pushing the boundaries of what's possible in tokenization to create lasting value for customers and Marqeta.
We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!
This position is for an existing vacancy.
The Impact You’ll Have
- You'll help shape a compelling product vision and roadmap for the tokenization platform, driving alignment and seeking consensus among leadership, engineering, and cross-functional partners
- Directly engage with Visa, Mastercard, Apple, and Google on compliance mandates, protocol migrations, and strategic partnership initiatives - serving as Marqeta's primary product voice for tokenization
- Collaborate across engineering, operations, and international teams to manage complex, multi-month initiatives such as network migrations and regional compliance rollouts
- Translate network and wallet requirements into clear engineering specifications, writing high-quality PRDs with crisp acceptance criteria that maintain engineering velocity
- Deliver customer value iteratively, launching new capabilities end-to-end — from ideation through rollout — driving measurable gains in token provisioning and transaction processing volume
- Identify and flag customer-impacting gaps in the platform, surfacing issues to leadership early with clear status updates and action plans
- Own the product narrative for tokenization across GTM, Product Support, Customer Success, and onboarding - ensuring cross-functional teams have the product knowledge, documentation, and strategic context they need to move fast and represent the platform accurately to customers
- Collaborate with go-to-market partners to develop product collateral, presentations, and enablement tools that bring tokenization capabilities to customers and prospects
- Stay current with payment industry trends, competitive landscape, and growth opportunities to proactively shape the platform's direction
Who You Are
- 5+ years in a product management role designing and delivering payment solutions that have delighted customers and driven business growth
- Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, tokenization standards, and digital wallet integrations (Apple Pay, Google Pay)
- Proven track record of end-to-end product delivery and execution, with experience independently owning a complex platform with high compliance and reliability requirements
- Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences
- Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
- Excellent technical acumen, curiosity, and familiarity with APIs, data analysis, and working alongside engineering teams to shape technically sound solutions
- A customer-centric mindset — you consistently ask "How does this solve the customer's problem?"
- "Roll up your sleeves" mentality to make your products successful and get things done, even when the path is unclear
- Expertise in Agile, stakeholder management, and product lifecycle management
Nice to Haves
- Experience with transaction processing systems, 3DS authentication, or issuer processing platforms
- Familiarity with international payment regulations.
- Experience managing tier-0 or mission-critical services with high uptime expectations
- Understanding of connected platform components beyond tokenization, such as fulfillment, accounts, and issuing systems
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 108,000 - 135,000
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible vacation time
- Retirement savings program with company contribution
- Equity in a publicly-traded company
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
As Marqeta’s Production Support Engineer II, you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the first line of contact for our customers, adeptly handling and resolving complex technical issues while translating technical jargon into user-friendly language. Your broad knowledge base across various technologies will be instrumental in addressing a wide range of problems. In addition, you will collaborate with our Engineering teams to manage software updates and bug fixes.
Your role will also involve becoming an expert in all areas of Marqeta's products and services and ensuring that our customers can fully utilize our offerings. As a customer advocate, you will ensure that our customers' needs and concerns are heard and addressed in our product development and service delivery processes. At Marqeta, we value the essential role our Production Support Engineers play in our service delivery chain and look forward to welcoming you to our team.
We work Flexible First. This role can be performed remotely in the United States, only in Pacific Time-zone.
The Impact You’ll Have
- Become a Marqeta product expert
- Provide high-quality support, and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels
- Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues
- Work cross-functionally to resolve issues and provide customer care
- Provide on-call support for rotations and escalations
- Assist in monitoring production transaction volume, functionality, capacity, and performance
- Be proactive in monitoring, optimizing issuer resolution, and implementing corrective action planning
- Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support related issues and improvements
- Document process, product, and industry learnings relentlessly to identify pain points and trends to help the team and organization grow and improve
Who You Are
- 3+ years of experience in Technical Support, Production Support, or IT Support for B2B customers
- Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy, and also be able to converse with both internal and external technical and non-technical stakeholders
- Committed, flexible through on-call rotations, and demonstrated ability to maintain high levels of productivity with minimal supervision
- Experience with ticketing systems (such as Salesforce, Jira, Confluence, etc)
- Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
- Comfortable working within a Linux environment
- Intermediate SQL knowledge (relational database experience preferred)
- Scriptwriting - Python, Ruby, Shell, etc
- Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamics, Sumo Logic, Grafana, Datadog, and New Relic
Nice-To-Haves
- Experience in payments and/or accounting systems.
- Experience working at a high-growth company.
Your Manager
- David Foo
Recruiter For This Role
Typical Process
- Application Submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range in USD for this position is:
- National: 72,000 - 90,000
- Premium: 77,900 - 97,400
- Premium Plus: 84,700 - 105,900
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Through Flex First, the freedom to live and work wherever you and your family thrive
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorise transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Position Summary:
The Production Support Engineer role in our European team is at the centre of the customer experience for Marqeta. We strive to provide the highest quality support and service to our valued customers. You will play a critical role in managing the technical needs of Marqeta customers.
The Impact You'll Have:
- Configure environments and controls.
- Troubleshoot collaboratively as customers integrate with our platform, guiding them through technical documentation and assessing root causes for errors.
- Provide high-quality support to our customers:
- Respond to inquiries via tickets, emails, and other channels
- Take ownership of responding to inquiries, issues, and escalations
- Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues
- Work cross-functionally to resolve issues and provide customer care
- Become a Marqeta product expert.
- Assist in monitoring production transaction volume, functionality, capacity, and performance.
- Assist in responding to alerts, data, and trends that have customer impact
- Coordinate and execute internal projects to better improve the support process.
- Be proactive in monitoring, optimising issuer resolution, and implementing corrective action planning.
- Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support-related issues and improvements.
- Provide on-call support for rotations and escalations.
- Advise onboarding customers on a technical solution to meet their business needs, balancing best practices, regulatory limitations, and an evolving platform.
- Troubleshoot collaboratively as customers integrate with our platform, guiding them through technical documentation and assessing root causes for errors.
- Provide feedback to product, engineering, design, and info dev teams to improve outputs based on customer experience.
- Document process, product, and industry learnings relentlessly to identify pain points and trends to help the team and organisation grow and improve.
Who You Are:
- Experience in the card payments industry is strongly preferred; an understanding of Visa and Mastercard transaction flows, 3DS, PSD2, and Tokenisation will be helpful.
- Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy and also be able to converse with both internal and external technical and non-technical stakeholders.
- Enjoy working in a team environment.
- 4+ years of experience in technical support, production support, or IT support for B2B customers.
- Committed, flexible, and with demonstrated ability to maintain high levels of productivity with minimal supervision.
- Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
- Comfortable working within a Linux environment.
- Intermediate SQL knowledge (MySQL or Postgres experience preferred)
- Scriptwriting - Python, Ruby, Shell, etc.
- Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamic, SumLogic, Grafana, Datadog, and New Relic.
- The ability and desire to learn new technologies and tools.
Great to have but not required:
- Experience with Salesforce, Jira and Confluence
- Experience in Relational Database
- Experience working at a high-growth start-up
Recruiter for this role
- Lou Devlin - Linkedin Profile (no agencies please!)
Typical Process
- Application Submission
- Recruiter video call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
Compensation and Benefits
- Premium Private Medical and Dental coverage
- Generous time off program with additional “Floating Holiday days”
- Retirement savings program with company contribution
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Monthly stipend to support our remote work model
- Annual development stipend to support our people's growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
- Wellbeing programs i.e. Modern Health, HealthKick and much more…
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
As Marqeta’s Principal Software Engineer on the Core Issuing & Processing team, you will work across the entire domain to stand up and drive high-impact projects for our customers from inception to completion. You will take on highly technical initiatives that optimize our issuing and processing engines, own the technical roadmap for the core platform, and partner with engineering leaders to drive engineering and operational excellence throughout the organization.
We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join
The Core Issuing and Processing team owns the foundational stack that powers Marqeta's core business. We develop and maintain the systems that span six critical domains: Onboarding, Issuing, Digital Wallets, Authorization & Clearing, Transaction Controls, and Ledger. Together, these systems form the backbone of Marqeta's card issuing and payment processing platform.
The Impact You’ll Have
- Own the technical roadmap and author system designs that enable scalable, secure, and operationally efficient card issuing and payment processing products for our customers.
- Spend significant time in the codebase – writing, reviewing, and optimizing code across the issuing and processing stack.
- Identify and drive high-impact technical initiatives that improve the performance, reliability, and cost-efficiency of our core processing engines.
- Collaborate with Product Managers to analyze requirements and provide technical recommendations across onboarding, issuing, digital wallets, authorization & clearing, transaction controls, and ledger.
- Mentor and guide technical leads, influence stakeholders, and establish success metrics to drive organization-wide technical excellence.
- Apply and evangelize modern best practices in your software designs and implementations to increase the platform's resiliency and scalability.
Who You Are
- 12+ years of hands-on software engineering experience.
- Demonstrated passion for software engineering excellence, including design principles, fault tolerance practices, scalability, cost, security & privacy considerations, and test-driven development.
- Experience partnering with product teams to ideate and bring innovative solutions to market.
- Experience developing and scaling microservices using modern cloud technologies, preferably AWS.
- Experience working with high volume / low latency data infrastructures.
- Solid understanding of security engineering best practices and demonstrable experience in designing solutions that adhere to those standards.
- Passion for non-functional challenges, namely: Scale, Cost, Reliability, Performance, High Availability.
- Experience building systems running in multiple regions.
- Team-oriented approach – can effectively lead a project, participate as an influential team member, and work cross-functionally with other organizations.
- Experience with our tech stack, namely Java, Springboot, Kubernetes, Terraform, Helm, Kafka, JPOS, and AWS services.
Nice-To-Haves
- Master's degree in Software Engineering.
- Experience in payment processing, card issuing, or the payments industry.
- Domain experience in authorization, clearing, settlement, tokenization, or ledger systems.
Your Manager
Recruiter For This Role
Typical Process
- Application Submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 207,600 - 259,500
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible vacation time
- Retirement savings program with company contribution
- Equity in a publicly-traded company
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
As Senior Product Manager for Tokenization, you will own the product strategy and roadmap for Marqeta's tokenization platform - the foundation that powers digital wallet provisioning and network token transactions, and a central pillar of Marqeta's business. You'll shape the strategic direction of the platform, drive innovation that delivers industry-first capabilities, and manage relationships with key partners including Visa, Mastercard, Apple, and Google.
From launching new products and expanding into emerging use cases to ensuring compliance with network and wallet mandates, you'll deliver impactful capabilities across provisioning, transaction processing, and token lifecycle management. Your passion and attention to detail will help keep a mission-critical platform reliable and compliant - while pushing the boundaries of what's possible in tokenization to create lasting value for customers and Marqeta.
We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us.
The Impact You’ll Have
- You'll help shape a compelling product vision and roadmap for the tokenization platform, driving alignment and seeking consensus among leadership, engineering, and cross-functional partners
- Directly engage with Visa, Mastercard, Apple, and Google on compliance mandates, protocol migrations, and strategic partnership initiatives - serving as Marqeta's primary product voice for tokenization
- Collaborate across engineering, operations, and international teams to manage complex, multi-month initiatives such as network migrations and regional compliance rollouts
- Translate network and wallet requirements into clear engineering specifications, writing high-quality PRDs with crisp acceptance criteria that maintain engineering velocity
- Deliver customer value iteratively, launching new capabilities end-to-end — from ideation through rollout — driving measurable gains in token provisioning and transaction processing volume
- Identify and flag customer-impacting gaps in the platform, surfacing issues to leadership early with clear status updates and action plans
- Own the product narrative for tokenization across GTM, Product Support, Customer Success, and onboarding - ensuring cross-functional teams have the product knowledge, documentation, and strategic context they need to move fast and represent the platform accurately to customers
- Collaborate with go-to-market partners to develop product collateral, presentations, and enablement tools that bring tokenization capabilities to customers and prospects
- Stay current with payment industry trends, competitive landscape, and growth opportunities to proactively shape the platform's direction
Who You Are
- 5+ years in a product management role designing and delivering payment solutions that have delighted customers and driven business growth
- Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, tokenization standards, and digital wallet integrations (Apple Pay, Google Pay)
- Proven track record of end-to-end product delivery and execution, with experience independently owning a complex platform with high compliance and reliability requirements
- Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences
- Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
- Excellent technical acumen, curiosity, and familiarity with APIs, data analysis, and working alongside engineering teams to shape technically sound solutions
- A customer-centric mindset — you consistently ask "How does this solve the customer's problem?"
- "Roll up your sleeves" mentality to make your products successful and get things done, even when the path is unclear
- Expertise in Agile, stakeholder management, and product lifecycle management
Nice to Haves
- Experience with transaction processing systems, 3DS authentication, or issuer processing platforms
- Familiarity with international payment regulations.
- Experience managing tier-0 or mission-critical services with high uptime expectations
- Understanding of connected platform components beyond tokenization, such as fulfillment, accounts, and issuing systems
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:
- National: $120,600 - $150,700
- Premium: $130,500 - $163,100
- Premium Plus: $141,800 - $177,300
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Through Flex First, the freedom to live and work wherever you and your family thrive
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
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