Marqeta
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Senior Software Engineer - Data Infrastructure
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Marqeta is looking for a talented Senior Software Engineer to independently identify and deliver software solutions on our Data Infrastructure team through a set of milestones spanning a specific platform focus or a multi-component system. You will own and deliver projects in service of quarterly goals on the team and independently identify solutions to solve ambiguous, open-ended problems. You will work in collaboration with your team and cross-functional partners.
The Data Infrastructure team, within our Data & ML Platforms organization, is responsible for the data lakehouse, streaming, orchestration, and catalog platforms that power analytics and AI across Marqeta. We're a platform engineering team building infrastructure that other engineering teams depend on.
At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.
We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!
Learn more about our Product and Engineering team
The Impact You'll Have
- Define and deliver well-scoped milestones for projects, and may be a technical lead for projects on your team.
- Lead design for small-to-medium components and participate in design for larger components, moving from task-level impact to small-to-medium project-level impact.
- Have significant ownership of a component of the data infrastructure, including its reliability, performance, and developer experience.
- Identify gaps and propose plans towards addressing those gaps.
- Independently write code that is clear, well-tested, and appropriately flexible, reusable, and adaptable to changing requirements.
- Actively level up less-experienced members of your team by helping them with their craft, providing guidance, and setting a good example.
- Participate in on-call coverage.
Who You Are
- 5+ years of experience as a software engineer with a Bachelor's degree; or 3 years of experience with an advanced degree. In lieu of a degree, 8+ years of relevant experience may suffice.
- Strong proficiency in Python in a production context.
- Proficiency with SQL.
- Experience working with distributed systems.
- Production experience with multiple core data technologies, including Apache Kafka, Apache Spark, and Apache Airflow (or close equivalents).
- Production experience with modern table formats (Parquet, Hudi, Iceberg, or Delta Lake).
- Production experience with AWS or another major cloud.
- Experience with infrastructure-as-code (Terraform, CloudFormation, CDK, or equivalent).
- Experience monitoring and alerting on production systems.
- Ability to decompose business problems into solutions that may require designs with multiple interacting components.
- Ability to build correct, maintainable software components.
- Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
- Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
- A focus on quality and meeting deadlines.
- Ability to decompose business problems into solutions that may require designs with multiple interacting components.
- Ability to build correct, maintainable software components.
- Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
- Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
- A focus on quality and meeting deadlines.
Nice-To-Haves
- Experience with payments or the FinTech space.
- Experience with Apache Iceberg specifically.
- Experience with CDC tooling, particularly Debezium or Kafka Connect.
- Experience with data catalog tooling (DataHub or equivalent).
- Experience with Java in addition to Python.
- Exposure to Kubernetes and container-based workloads.
- Experience building scalable software platforms.
Our (typical) process:
- Application Submission
- Recruiter Video Call
- Coding Interview & Hiring Manager Interview
- Virtual “Onsite” consisting of three 60 minute rounds
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 116,000 - 145,000
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible vacation time
- Retirement savings program with company contribution
- Equity in a publicly-traded company
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
Marqeta is looking for a talented Senior Software Engineer to independently identify and deliver software solutions on our Data Infrastructure team through a set of milestones spanning a specific platform focus or a multi-component system. You will own and deliver projects in service of quarterly goals on the team and independently identify solutions to solve ambiguous, open-ended problems. You will work in collaboration with your team and cross-functional partners.
The Data Infrastructure team, within our Data & ML Platforms organization, is responsible for the data lakehouse, streaming, orchestration, and catalog platforms that power analytics and AI across Marqeta. We're a platform engineering team building infrastructure that other engineering teams depend on.
At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.
We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!
Learn more about our Product and Engineering team
The Impact You'll Have
- Define and deliver well-scoped milestones for projects, and may be a technical lead for projects on your team.
- Lead design for small-to-medium components and participate in design for larger components, moving from task-level impact to small-to-medium project-level impact.
- Have significant ownership of a component of the data infrastructure, including its reliability, performance, and developer experience.
- Identify gaps and propose plans towards addressing those gaps.
- Independently write code that is clear, well-tested, and appropriately flexible, reusable, and adaptable to changing requirements.
- Actively level up less-experienced members of your team by helping them with their craft, providing guidance, and setting a good example.
- Participate in on-call coverage.
Who You Are
- 5+ years of experience as a software engineer with a Bachelor's degree; or 3 years of experience with an advanced degree. In lieu of a degree, 8+ years of relevant experience may suffice.
- Strong proficiency in Python in a production context.
- Proficiency with SQL.
- Experience working with distributed systems.
- Production experience with multiple core data technologies, including Apache Kafka, Apache Spark, and Apache Airflow (or close equivalents).
- Production experience with modern table formats (Parquet, Hudi, Iceberg, or Delta Lake).
- Production experience with AWS or another major cloud.
- Experience with infrastructure-as-code (Terraform, CloudFormation, CDK, or equivalent).
- Experience monitoring and alerting on production systems.
- Ability to decompose business problems into solutions that may require designs with multiple interacting components.
- Ability to build correct, maintainable software components.
- Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
- Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
- A focus on quality and meeting deadlines.
- Ability to decompose business problems into solutions that may require designs with multiple interacting components.
- Ability to build correct, maintainable software components.
- Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
- Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
- A focus on quality and meeting deadlines.
Nice-To-Haves
- Experience with payments or the FinTech space.
- Experience with Apache Iceberg specifically.
- Experience with CDC tooling, particularly Debezium or Kafka Connect.
- Experience with data catalog tooling (DataHub or equivalent).
- Experience with Java in addition to Python.
- Exposure to Kubernetes and container-based workloads.
- Experience building scalable software platforms.
Our (typical) process:
- Application Submission
- Recruiter Video Call
- Coding Interview & Hiring Manager Interview
- Virtual “Onsite” consisting of three 60 minute rounds
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:
- National: $144,100 - $180,100
- Premium: $147,100 - $183,900
- Premium Plus: $150,200 - $187,700
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Through Flex First, the freedom to live and work wherever you and your family thrive
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
As Marqeta's Senior Director, Talent Acquisition, you will play a critical, executive-level role in defining and executing the long-term talent strategy for Marqeta’s workforce. You'll directly influence the structure and growth trajectory of all departments and organizations and will operate as a strategic advisor to executive leadership, translating business strategy into an actionable, enterprise-wide talent acquisition roadmap that successfully recruits and retains the high-quality candidates needed to move the business forward.
We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!
The Impact You’ll Have
- Executive Strategy: Define, develop, and drive the multi-year, enterprise-wide talent acquisition strategy, ensuring alignment with Marqeta's overall business objectives, global expansion, and market positioning.
- Team Leadership: Hire, coach, and lead a high-performing, global team of recruiting leaders and individual contributors, fostering a culture of operational excellence, innovation, and scalability across all recruiting processes.
- Vision & Influence: Communicate a compelling, long-term vision and sense of purpose for the Talent Acquisition function. Influence executive stakeholders on critical talent decisions, leveraging data and strategic insight.
- Talent Branding: Shape and activate Marqeta's talent brand to win top talent. Partner across teams to define our unique value proposition, then bring it to life through digital presence, content, candidate experience, and employee advocacy. Establish metrics that prove we're attracting the right people and gaining competitive advantage in key talent markets.
- System & Data Mastery: Own the strategy and architecture for recruiting systems to maximize efficiency, data integrity, and strategic reporting. Create executive-level reporting that provides predictive insights and measures the business impact of talent acquisition efforts.
- Executive Partnership: Partner directly with the Executive Leadership Team and department heads to forecast and manage complex, multi-year headcount plans and capacity planning across all business functions.
- Market Intelligence: Develop and maintain a deep, executive-level understanding of the competitive talent landscape, emerging industry trends, and the global market to position Marqeta as an employer of choice.
- Cross-Functional Leadership: Lead and participate in strategic, cross-functional initiatives and projects that support the company's long-term corporate strategies and business objectives.
Who You Are
- 12+ years of progressive experience in Recruiting, Talent Acquisition, or Human Resources, with at least 8 years of experience leading high-performing, multi-location, or global teams within a hyper-growth environment at progressive companies.
- Demonstrated ability to operate at a strategic and tactical level, coaching, empowering, and developing senior talent. Deep-seated passion for building a diverse and inclusive global team.
- Superior communication skills (verbal, written, and presentation) to influence and articulate strategy to all levels, from individual contributors through the CEO and Board of Directors.
- Proven track record of initiating, innovating, and delivering complex, high-impact results across an enterprise.
- Exceptional analytical, program, and project management skills for large-scale initiatives.
- Extensive experience translating complex data and analytics into actionable executive insights to influence business strategy and measure organizational impact.
- Deep knowledge of the candidate lifecycle and a proven track record of designing, developing, and managing world-class recruiting processes that ensure a premium candidate experience globally.
- High capacity to learn quickly, effectively prioritize, manage extreme ambiguity, and drive organizational change in a dynamic environment.
Your Manager
Typical Process
- Application Submission
- Recruiter video call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Finalist Interview
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:
- National: $219,400 - $274,200
- Premium: $233,400 - $291,800
- Premium Plus: $247,400 - $309,300
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Through Flex First, the freedom to live and work wherever you and your family thrive
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
Senior Product Manager, Tokenization
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As Senior Product Manager for Tokenization, you will own the product strategy and roadmap for Marqeta's tokenization platform - the foundation that powers digital wallet provisioning and network token transactions, and a central pillar of Marqeta's business. You'll shape the strategic direction of the platform, drive innovation that delivers industry-first capabilities, and manage relationships with key partners including Visa, Mastercard, Apple, and Google.
From launching new products and expanding into emerging use cases to ensuring compliance with network and wallet mandates, you'll deliver impactful capabilities across provisioning, transaction processing, and token lifecycle management. Your passion and attention to detail will help keep a mission-critical platform reliable and compliant - while pushing the boundaries of what's possible in tokenization to create lasting value for customers and Marqeta.
We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!
This position is for an existing vacancy.
The Impact You’ll Have
- You'll help shape a compelling product vision and roadmap for the tokenization platform, driving alignment and seeking consensus among leadership, engineering, and cross-functional partners
- Directly engage with Visa, Mastercard, Apple, and Google on compliance mandates, protocol migrations, and strategic partnership initiatives - serving as Marqeta's primary product voice for tokenization
- Collaborate across engineering, operations, and international teams to manage complex, multi-month initiatives such as network migrations and regional compliance rollouts
- Translate network and wallet requirements into clear engineering specifications, writing high-quality PRDs with crisp acceptance criteria that maintain engineering velocity
- Deliver customer value iteratively, launching new capabilities end-to-end — from ideation through rollout — driving measurable gains in token provisioning and transaction processing volume
- Identify and flag customer-impacting gaps in the platform, surfacing issues to leadership early with clear status updates and action plans
- Own the product narrative for tokenization across GTM, Product Support, Customer Success, and onboarding - ensuring cross-functional teams have the product knowledge, documentation, and strategic context they need to move fast and represent the platform accurately to customers
- Collaborate with go-to-market partners to develop product collateral, presentations, and enablement tools that bring tokenization capabilities to customers and prospects
- Stay current with payment industry trends, competitive landscape, and growth opportunities to proactively shape the platform's direction
Who You Are
- 5+ years in a product management role designing and delivering payment solutions that have delighted customers and driven business growth
- Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, tokenization standards, and digital wallet integrations (Apple Pay, Google Pay)
- Proven track record of end-to-end product delivery and execution, with experience independently owning a complex platform with high compliance and reliability requirements
- Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences
- Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
- Excellent technical acumen, curiosity, and familiarity with APIs, data analysis, and working alongside engineering teams to shape technically sound solutions
- A customer-centric mindset — you consistently ask "How does this solve the customer's problem?"
- "Roll up your sleeves" mentality to make your products successful and get things done, even when the path is unclear
- Expertise in Agile, stakeholder management, and product lifecycle management
Nice to Haves
- Experience with transaction processing systems, 3DS authentication, or issuer processing platforms
- Familiarity with international payment regulations.
- Experience managing tier-0 or mission-critical services with high uptime expectations
- Understanding of connected platform components beyond tokenization, such as fulfillment, accounts, and issuing systems
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 108,000 - 135,000
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible vacation time
- Retirement savings program with company contribution
- Equity in a publicly-traded company
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
As Marqeta’s Production Support Engineer II, you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the first line of contact for our customers, adeptly handling and resolving complex technical issues while translating technical jargon into user-friendly language. Your broad knowledge base across various technologies will be instrumental in addressing a wide range of problems. In addition, you will collaborate with our Engineering teams to manage software updates and bug fixes.
Your role will also involve becoming an expert in all areas of Marqeta's products and services and ensuring that our customers can fully utilize our offerings. As a customer advocate, you will ensure that our customers' needs and concerns are heard and addressed in our product development and service delivery processes. At Marqeta, we value the essential role our Production Support Engineers play in our service delivery chain and look forward to welcoming you to our team.
We work Flexible First. This role can be performed remotely in the United States, only in Pacific Time-zone.
The Impact You’ll Have
- Become a Marqeta product expert
- Provide high-quality support, and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels
- Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues
- Work cross-functionally to resolve issues and provide customer care
- Provide on-call support for rotations and escalations
- Assist in monitoring production transaction volume, functionality, capacity, and performance
- Be proactive in monitoring, optimizing issuer resolution, and implementing corrective action planning
- Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support related issues and improvements
- Document process, product, and industry learnings relentlessly to identify pain points and trends to help the team and organization grow and improve
Who You Are
- 3+ years of experience in Technical Support, Production Support, or IT Support for B2B customers
- Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy, and also be able to converse with both internal and external technical and non-technical stakeholders
- Committed, flexible through on-call rotations, and demonstrated ability to maintain high levels of productivity with minimal supervision
- Experience with ticketing systems (such as Salesforce, Jira, Confluence, etc)
- Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
- Comfortable working within a Linux environment
- Intermediate SQL knowledge (relational database experience preferred)
- Scriptwriting - Python, Ruby, Shell, etc
- Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamics, Sumo Logic, Grafana, Datadog, and New Relic
Nice-To-Haves
- Experience in payments and/or accounting systems.
- Experience working at a high-growth company.
Your Manager
- David Foo
Recruiter For This Role
Typical Process
- Application Submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range in USD for this position is:
- National: 72,000 - 90,000
- Premium: 77,900 - 97,400
- Premium Plus: 84,700 - 105,900
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Through Flex First, the freedom to live and work wherever you and your family thrive
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
As Senior Product Manager for Tokenization, you will own the product strategy and roadmap for Marqeta's tokenization platform - the foundation that powers digital wallet provisioning and network token transactions, and a central pillar of Marqeta's business. You'll shape the strategic direction of the platform, drive innovation that delivers industry-first capabilities, and manage relationships with key partners including Visa, Mastercard, Apple, and Google.
From launching new products and expanding into emerging use cases to ensuring compliance with network and wallet mandates, you'll deliver impactful capabilities across provisioning, transaction processing, and token lifecycle management. Your passion and attention to detail will help keep a mission-critical platform reliable and compliant - while pushing the boundaries of what's possible in tokenization to create lasting value for customers and Marqeta.
We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us.
The Impact You’ll Have
- You'll help shape a compelling product vision and roadmap for the tokenization platform, driving alignment and seeking consensus among leadership, engineering, and cross-functional partners
- Directly engage with Visa, Mastercard, Apple, and Google on compliance mandates, protocol migrations, and strategic partnership initiatives - serving as Marqeta's primary product voice for tokenization
- Collaborate across engineering, operations, and international teams to manage complex, multi-month initiatives such as network migrations and regional compliance rollouts
- Translate network and wallet requirements into clear engineering specifications, writing high-quality PRDs with crisp acceptance criteria that maintain engineering velocity
- Deliver customer value iteratively, launching new capabilities end-to-end — from ideation through rollout — driving measurable gains in token provisioning and transaction processing volume
- Identify and flag customer-impacting gaps in the platform, surfacing issues to leadership early with clear status updates and action plans
- Own the product narrative for tokenization across GTM, Product Support, Customer Success, and onboarding - ensuring cross-functional teams have the product knowledge, documentation, and strategic context they need to move fast and represent the platform accurately to customers
- Collaborate with go-to-market partners to develop product collateral, presentations, and enablement tools that bring tokenization capabilities to customers and prospects
- Stay current with payment industry trends, competitive landscape, and growth opportunities to proactively shape the platform's direction
Who You Are
- 5+ years in a product management role designing and delivering payment solutions that have delighted customers and driven business growth
- Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, tokenization standards, and digital wallet integrations (Apple Pay, Google Pay)
- Proven track record of end-to-end product delivery and execution, with experience independently owning a complex platform with high compliance and reliability requirements
- Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences
- Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
- Excellent technical acumen, curiosity, and familiarity with APIs, data analysis, and working alongside engineering teams to shape technically sound solutions
- A customer-centric mindset — you consistently ask "How does this solve the customer's problem?"
- "Roll up your sleeves" mentality to make your products successful and get things done, even when the path is unclear
- Expertise in Agile, stakeholder management, and product lifecycle management
Nice to Haves
- Experience with transaction processing systems, 3DS authentication, or issuer processing platforms
- Familiarity with international payment regulations.
- Experience managing tier-0 or mission-critical services with high uptime expectations
- Understanding of connected platform components beyond tokenization, such as fulfillment, accounts, and issuing systems
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:
- National: $120,600 - $150,700
- Premium: $130,500 - $163,100
- Premium Plus: $141,800 - $177,300
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Through Flex First, the freedom to live and work wherever you and your family thrive
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta