We are seeking a Product Marketing Specialist to drive awareness and adoption of Level Access as the Digital Accessibility Platform of choice for global SMB, Enterprise and Public Sectors. 

As a Product Marketing Specialist at Level Access, you will support the execution of product marketing programs. You will translate product capabilities into clear, buyer-oriented messaging and market-facing materials, support launches and sales enablement, contribute to market and competitive research, and develop a strong working knowledge of the company’s offerings, buyers, and go-to-market motion.   

Responsibilities

• Product Launch Planning and Execution: Partner with your colleagues in Product Management and Product Marketing to bring new offerings to market. Support launch planning and execution by tracking deliverables, deadlines, dependencies, and stakeholder inputs.  
• Market Research and Competitive Intelligence: Collect and organize internal and external data regarding target markets, business needs, industry trends, and the competitive landscape. Help analyze and translate into actionable insights for product marketing, product management, and commercial teams.  
• Positioning and Messaging: Write competitive and market positioning, messaging, and unique value propositions for assigned products and solutions. Coordinate review and approval cycles to ensure messaging is timely and accurate.
• Customer Intelligence: Partner with Customer Marketing to collect and organize input from customers, prospects, sellers, customer success, and win/loss programs to develop and maintain high quality buyer personas, customer journey maps.  
• Sales Enablement: Partner with the Enablement Team to help create tools and training that help sales and customer-facing teams communicate value, handle objections, and improve consistency in the field.  
• Performance Tracking: Track key activity metrics, feedback, and adoption indicators for launches, content, and enablement programs.
• Product Marketing Operational Support: Maintain templates, repositories, project trackers, and documentation with a high level of accuracy and follow-through. 

Requirements 

• 1-3 years of experience in B2B software or SaaS product marketing. 
• Strong analytical, strategic, critical thinking acumen combining data and intuition to synthesize market research, competitive data, and customer insights into actionable marketing strategies that influence product direction and drive business outcomes.  
• Strong presentation and stakeholder communication skills. 
• Bachelor’s degree in Computer Science, Marketing, Business, or a related field. 

Differentiating Experience (Great to Haves) 

• Design or Developer products (i.e., develop and design tools, APIs, or platforms) 
• UI/UX or digital accessibility  
• Experience with AI-native or agentic AI offerings 
• Designing, building and leveraging AI tools in product marketing and GTM processes 

About Level Access 

If you thrive in a fast-paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you! 

This is a full time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well-being and work life balance. 

Interested in immediate consideration? Please submit your resume to be considered for this role. 

Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process. 

Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations. 

To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com). 

Join our Product team as a Senior Product Manager and play a critical role in advancing accessible digital experiences at enterprise scale. You will own and develop a core product domain within the Level Access platform. You will get results across several squads and help invent how we build and deliver AI-powered products.

This position suits a senior-level PM who works well with strategy execution, systems thinking, and AI-enabled product development. You will focus on customer impact and improving product excellence throughout the organization.

Mission of the Role

You will be accountable for defining, refining, and implementing a key product strategy area focused on helping customers efficiently improve and maintain digital accessibility within live, production environments.

This includes translating strategic intent into executable plans, validating direction through customer and market signals, and evolving solutions over time as user needs, platform capabilities, and AI technologies advance.

In parallel, you will serve as a role model and thought partner within the product organization:

• AI-powered product discovery and delivery methods
• High‑rigor experimentation and decision‑making
• Scalable, results-focused product delivery

Core Responsibilities

Strategy Ownership & Execution

• Be responsible for a significant product area and drive execution against a defined strategy, ensuring alignment with company objectives and long‑term platform direction.
• Continuously refine strategy based on customer insight, data, technical constraints, and evolving AI capabilities.
• Translate strategy into clear multi‑quarter roadmaps, investment trade‑offs, and success metrics.
• Drive alignment across product, engineering, data science, design, and go‑to‑market teams.

AI‑Native Product Leadership

• Lead product discovery and delivery using AI‑enabled workflows (e.g., rapid prototyping, automation‑assisted analysis, iterative improvements).
• Partner closely with engineering and data science teams to deliver AI‑powered customer experiences, from early concepts through production and iteration.
• Ensure AI‑driven features are trustworthy, measurable, and meaningfully improve user and business outcomes.
• Contribute to shared standards for responsibly shipping AI capabilities in enterprise software.

Product Ownership & Multi‑Squad Delivery

• Serve as the product manager across one or more squads, accountable for outcomes rather than output.
• Drive complex initiatives from discovery through general availability, leading dependencies and cross‑team coordination.
• Balance innovation with platform quality, scalability, and technical debt considerations.
• Ensure strong product quality through clear requirements, testing alignment, and post‑launch validation.

Customer, Market & Insight Leadership

• Maintain a deep understanding of customer workflows, difficulties, and success criteria particularly within enterprise environments.
• Engage directly with customers to validate problems, test solutions, and refine value propositions.
• Stay informed on digital accessibility standards and regulatory trends and how they intersect with modern enterprise technology.
• Monitor market and competitive signals and proactively adapt product direction.

Team & Org Impact

• Model Senior PM behaviors and expectations across:
• Critical thinking and execution
• Data fluency and insight generation
• Technical depth and system understanding
• User empathy and evidence‑based decision‑making
• Mentor and influence other PMs through thought partnership, feedback, and example.
• Act as a trusted partner to senior stakeholders, clearly articulating trade‑offs, risks, and rationale.

Qualifications

• 5+ years of experience as a Product Manager, with shown success operating at a Senior PM level.
• Experience owning strategy and execution for complex platform or SaaS products.
• Demonstrated ability to deliver outcomes across multiple squads or large product areas.
• Strong technical fluency, including a working understanding of modern web technologies and system architecture.
• Experience contributing to or shipping AI‑enabled or data‑driven product features.
• High data literacy, including defining success metrics, running experiments, and tying decisions to business outcomes.
• Strong communication and stakeholder influence skills.

Strongly Preferred

• Experience working in an environment using AI‑enabled product discovery and delivery practices.
• Experience building products for enterprise, developer, or technically sophisticated users.
• Familiarity with digital accessibility standards and conformance workflows.
• Comfort driving alignment and decision‑making across disciplines without direct authority.

Nice to Have

• Background in software engineering, QA automation, or data‑oriented roles.
• Experience building tools that support remediation, compliance, or continuous improvement workflows.
• Knowledge of evolving digital accessibility regulations and standards.
• Experience designing for diverse personas and inclusive user experiences.

How This Role Operates at a Senior PM Level

This role is designed for someone who:

• Drives strategy and execution with minimal guidance
• Owns outcomes across squads and initiatives
• Is a go‑to expert for their product domain
• Uses data, user insight, and technical judgment fluently
• Raises the performance bar for the broader product team
• Ships high‑quality products that deliver measurable customer and business impact

Application Process

If you thrive in a fast‑paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you! This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance. Interested in immediate consideration? Please submit your resume to be considered for this role.

Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process. Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication. These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations. To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com).

As the Senior Social Media Manager, you will own and evolve our organic social and community presence building a modern, multi-channel engine that drives influence, relevance, and connection! This role is built for a senior individual contributor who thrives at the intersection of strategy and execution. You will define how we show up, what we say, and how we earn attention and influence connecting content, community, creators, and executives into a cohesive system that grows share of voice and deepens engagement with our ICP.

You will blend critical thinking with execution, building repeatable systems for content creation, repurposing, and distribution, and using AI to scale impact without compromising quality, voice, or trust. You will also serve as a trusted internal expert on platforms, algorithms, and trends, partnering closely with Corporate Communications, Content Marketing, Campaigns, People Programs, and Leadership! This is a deliberately hands-on role blending execution (roughly 60%) with strategic experimentation and long-term channel evolution (roughly 40%).

Responsibilities 

• Own and continuously evolve the organic social strategy across LinkedIn, X/Twitter, YouTube, and Reddit, defining each channel’s role and contribution.
• Build and maintain a principled, high-impact publishing cadence—balancing visibility, campaign / business priorities, and brand consistency.
• Own the creation of platform-native social content and the strategic repurposing of long-form assets into social-first formats; Partner with the Design team to ensure alignment with brand standards and design systems.
• Leverage AI intentionally to scale content creation, repurposing, trend analysis, and workflow efficiency without sacrificing quality.
• Shape and nurture meaningful engagement with practitioners, influencers, customers, and priority ICP audiences, prioritizing real participation rather than brand-first promotion.
• Build and run an always-on creator and influencer outreach strategy that supports campaigns, launches, and thought leadership.
• Partner closely with executives to support impactful social thought leadership through drafting, editing, and narrative refinement.
• Collaborate cross-functionally to scale employee amplification and support employer brand storytelling.
• Own performance tracking and analysis, translating insights into clear strategy recommendations that guide ongoing optimization and experimentation.

Qualifications

• 5+ years of experience in organic social media roles, ideally in B2B and/or technology environments.
• Experience operating as a senior, self-directed individual contributor with end-to-end channel ownership.
• A strong understanding of how social drives awareness, trust, and demand in a B2B technology environment; particularly via our primary channels, LinkedIn, X/Twitter, and YouTube, and community-driven platforms like Reddit.
• Genuine passion for our mission of access for everyone, and excitement for representing that mission through the content, conversations, and communities you will help build every day.
• Excellent writing and communication skills and a strong instinct for social storytelling across formats.
• Experience building or contributing to influencer and creator programs.
• High proficiency using AI tools to accelerate content creation, repurposing, and insights.
• Strong cross-functional collaboration skills and comfort partnering with, and providing guidance to, executive stakeholders.
• Experience with accessible content creation / accessible design standards is a plus

Preferred Skills

• Experience with Asana or other similar project management systems
• Experience with Hootsuite for social creation, publishing, analytics and listening
• Experience with Figma, Hubspot, and / or GA4 is a plus
• Light video editing experience is a plus

As the Senior Social Media Manager, you will own and evolve our organic social and community presence building a modern, multi-channel engine that drives influence, relevance, and connection! This role is built for a senior individual contributor who thrives at the intersection of strategy and execution. You will define how we show up, what we say, and how we earn attention and influence connecting content, community, creators, and executives into a cohesive system that grows share of voice and deepens engagement with our ICP.

You will blend critical thinking with execution, building repeatable systems for content creation, repurposing, and distribution, and using AI to scale impact without compromising quality, voice, or trust. You will also serve as a trusted internal expert on platforms, algorithms, and trends, partnering closely with Corporate Communications, Content Marketing, Campaigns, People Programs, and Leadership! This is a deliberately hands-on role blending execution (roughly 60%) with strategic experimentation and long-term channel evolution (roughly 40%).

Responsibilities 

• Own and continuously evolve the organic social strategy across LinkedIn, X/Twitter, YouTube, and Reddit, defining each channel’s role and contribution.
• Build and maintain a principled, high-impact publishing cadence—balancing visibility, campaign / business priorities, and brand consistency.
• Own the creation of platform-native social content and the strategic repurposing of long-form assets into social-first formats; Partner with the Design team to ensure alignment with brand standards and design systems.
• Leverage AI intentionally to scale content creation, repurposing, trend analysis, and workflow efficiency without sacrificing quality.
• Shape and nurture meaningful engagement with practitioners, influencers, customers, and priority ICP audiences, prioritizing real participation rather than brand-first promotion.
• Build and run an always-on creator and influencer outreach strategy that supports campaigns, launches, and thought leadership.
• Partner closely with executives to support impactful social thought leadership through drafting, editing, and narrative refinement.
• Collaborate cross-functionally to scale employee amplification and support employer brand storytelling.
• Own performance tracking and analysis, translating insights into clear strategy recommendations that guide ongoing optimization and experimentation.

Qualifications

• 5+ years of experience in organic social media roles, ideally in B2B and/or technology environments.
• Experience operating as a senior, self-directed individual contributor with end-to-end channel ownership.
• A strong understanding of how social drives awareness, trust, and demand in a B2B technology environment; particularly via our primary channels, LinkedIn, X/Twitter, and YouTube, and community-driven platforms like Reddit.
• Genuine passion for our mission of access for everyone, and excitement for representing that mission through the content, conversations, and communities you will help build every day.
• Excellent writing and communication skills and a strong instinct for social storytelling across formats.
• Experience building or contributing to influencer and creator programs.
• High proficiency using AI tools to accelerate content creation, repurposing, and insights.
• Strong cross-functional collaboration skills and comfort partnering with, and providing guidance to, executive stakeholders.
• Experience with accessible content creation / accessible design standards is a plus

Preferred Skills

• Experience with Asana or other similar project management systems
• Experience with Hootsuite for social creation, publishing, analytics and listening
• Experience with Figma, Hubspot, and / or GA4 is a plus
• Light video editing experience is a plus

Level Access is looking for a strategic, growth‑minded Senior Director of Corporate Marketing to define how our brand shows up in the market. This is a hands‑on, high‑impact leadership role responsible for shaping our company narrative, elevating our brand, and driving measurable business outcomes across awareness, engagement, and pipeline!

Core Responsibilities

• Company Narrative & Brand Messaging: Define and operationalize a clear, differentiated story that unifies all product and solution messaging.
• Brand & Creative Expression: Lead visual identity, tone of voice, and creative standards across all channels, setting detailed creative strategy and serving as the final approver for brand, design, and creative execution.
• Content, Communications & Thought Leadership: Oversee content strategy, PR, social, and executive insight to strengthen brand presence and credibility.
• Findability & Modern Discovery: Ensure our story is discoverable across search, AI‑driven platforms, and community ecosystems.
• AI Strategy & Content Innovation: Introduce AI‑enabled workflows to scale content creation, personalization, and efficiency.
• Team Leadership: Mentor and oversee multiple team members across Content, Communications, and Creative, providing hands‑on creative direction, clear prioritization, and high‑quality feedback to elevate the work.
• Cross‑Functional Leadership: Partner with Product Marketing, Demand Generation, Web, Sales, and executives to ensure consistent storytelling across the buyer journey.
• Measurement & Optimization: Build frameworks that connect brand activity to engagement, pipeline, and revenue impact.
• Creative Strategy & Approval: Own end‑to‑end creative strategy and act as the senior creative decision‑maker, reviewing, guiding, and approving major brand, design, and campaign work to ensure quality, consistency, and impact.

What Success Looks Like

• A unified, widely adopted company narrative and brand messaging framework
• Elevated brand quality and consistency across all channels
• Stronger media presence, executive visibility, and thought leadership
• Improved discoverability across search, AI platforms, and community channels
• A scaled multi‑channel social presence that drives sustained engagement
• Clear reporting that ties corporate marketing to pipeline and revenue growth
• A clear, elevated creative point of view reflected in consistently high‑quality brand, design, and campaign execution

Qualifications

• 10+ years in corporate marketing, brand, communications, or content leadership (B2B SaaS preferred)
• Proven experience owning and scaling a corporate marketing or brand function
• Strong background in brand strategy and creative direction, with prior experience as a designer or in a role deeply embedded with design and creative teams
• Experience with modern discovery strategies (SEO, AEO, GEO)
• Familiarity with AI‑driven content workflows and marketing innovation
• Ability to influence senior leaders and collaborate across teams
• Strong editorial judgment, creative sensibility, and a data‑driven outlook

Level Access is looking for a strategic, growth‑minded Senior Director of Corporate Marketing to define how our brand shows up in the market. This is a hands‑on, high‑impact leadership role responsible for shaping our company narrative, elevating our brand, and driving measurable business outcomes across awareness, engagement, and pipeline!

Core Responsibilities

• Company Narrative & Brand Messaging: Define and operationalize a clear, differentiated story that unifies all product and solution messaging.
• Brand & Creative Expression: Lead visual identity, tone of voice, and creative standards across all channels, setting detailed creative strategy and serving as the final approver for brand, design, and creative execution.
• Content, Communications & Thought Leadership: Oversee content strategy, PR, social, and executive insight to strengthen brand presence and credibility.
• Findability & Modern Discovery: Ensure our story is discoverable across search, AI‑driven platforms, and community ecosystems.
• AI Strategy & Content Innovation: Introduce AI‑enabled workflows to scale content creation, personalization, and efficiency.
• Team Leadership: Mentor and oversee multiple team members across Content, Communications, and Creative, providing hands‑on creative direction, clear prioritization, and high‑quality feedback to elevate the work.
• Cross‑Functional Leadership: Partner with Product Marketing, Demand Generation, Web, Sales, and executives to ensure consistent storytelling across the buyer journey.
• Measurement & Optimization: Build frameworks that connect brand activity to engagement, pipeline, and revenue impact.
• Creative Strategy & Approval: Own end‑to‑end creative strategy and act as the senior creative decision‑maker, reviewing, guiding, and approving major brand, design, and campaign work to ensure quality, consistency, and impact.

What Success Looks Like

• A unified, widely adopted company narrative and brand messaging framework
• Elevated brand quality and consistency across all channels
• Stronger media presence, executive visibility, and thought leadership
• Improved discoverability across search, AI platforms, and community channels
• A scaled multi‑channel social presence that drives sustained engagement
• Clear reporting that ties corporate marketing to pipeline and revenue growth
• A clear, elevated creative point of view reflected in consistently high‑quality brand, design, and campaign execution

Qualifications

• 10+ years in corporate marketing, brand, communications, or content leadership (B2B SaaS preferred)
• Proven experience owning and scaling a corporate marketing or brand function
• Strong background in brand strategy and creative direction, with prior experience as a designer or in a role deeply embedded with design and creative teams
• Experience with modern discovery strategies (SEO, AEO, GEO)
• Familiarity with AI‑driven content workflows and marketing innovation
• Ability to influence senior leaders and collaborate across teams
• Strong editorial judgment, creative sensibility, and a data‑driven outlook

We are seeking a Product Marketing Manager to drive awareness and adoption of Level Access as the leading Digital Accessibility Platform for global SMB, Enterprise, and Public Sector markets. In this role, you will lead go-to-market strategies for specific offerings within our product and services portfolio, collaborating with cross-functional teams to deliver differentiated positioning, impactful messaging, and revenue-driving programs.

Responsibilities

• Go-to-Market Strategy & Execution: Develop and execute go-to-market plans for assigned offerings, including positioning, messaging, pricing, and packaging. Partner with Product Management and Revenue Operations to define KPIs and ensure successful launches.
• Market Research & Insights: Conduct research on target markets, customer needs, and competitive landscape. Translate insights into actionable recommendations for product and commercial teams.
• Positioning & Messaging: Own the development of compelling value propositions and messaging aligned with corporate brand standards.
• Sales Enablement: Collaborate with Enablement to create tools, training, and resources that equip sales teams to effectively communicate value and close deals.
• Customer Intelligence: Gather and synthesize feedback from customers, prospects, and internal teams to maintain buyer personas and customer journey maps.
• Performance Monitoring: Track and report on KPIs such as adoption, retention, and revenue impact. Recommend strategies to improve product positioning and customer growth.

Qualifications

• 3–5 years of experience in B2B software or SaaS product marketing.
• Proven ability to manage projects independently across cross-functional teams.
• Strong analytical and strategic thinking skills; ability to synthesize data and insights into actionable plans.
• Excellent communication and presentation skills.
• Bachelor’s degree in Marketing, Business, Computer Science, or related field.

Preferred Experience

• Familiarity with developer or design tools, APIs, or platforms.
• Knowledge of UI/UX or digital accessibility.
• Experience with AI-native or agentic AI offerings.
• Background in leveraging AI tools in product marketing and GTM processes.

Application Process

If you thrive in a fast‑paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you! This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance. Interested in immediate consideration? Please submit your resume to be considered for this role.

Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process. Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication. These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations. To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com).

Level Access is a leader in digital accessibility, dedicated to creating inclusive digital experiences for everyone. We are seeking a Senior Product Researcher to join our Product Research and Design team and help shape the future of user experience across our accessibility technology products.

Role Overview

As a Senior Product Researcher, you will drive strategic research initiatives that influence product vision and business outcomes. You’ll use a mix of qualitative and quantitative methods to uncover insights that shape decisions in product vision as well as goals in growth and retention. This role requires expertise in research strategy, strong collaboration with product leaders and stakeholders, and the ability to connect customer needs to measurable business impact.

Responsibilities

• Lead complex, strategic research studies using qualitative and quantitative methods for the entire product ecosystem.
• Define research strategy and frameworks that guide product decisions and roadmap priorities.
• Create a system for analyzing user behavior, product performance, and customer insights to inform strategic decisions.
• Synthesize findings into clear, actionable recommendations that influence senior stakeholders and multiple departments.
• Drive research initiatives across discovery, validation, and continuous improvement phases of the product lifecycle.
• Establish best practices and scalable processes for research operations across teams.
• Represent research in leadership forums and contribute to organizational strategy discussions.

Expected Behaviors

• Proactively lead strategy and planning sessions, setting direction for research priorities and methodologies.
• Collaborate with product leaders and department-level stakeholders to maximize impact from research.
• Mentor and guide other researchers and designers, fostering a culture of learning and excellence.
• Champion research practices and continuous improvement.

Required Credentials

• 5+ years of experience in UX/product research, with expertise in both qualitative and quantitative methods.
• Proven ability to lead strategic research and influence product strategy.
• Proficiency in qualitative methods (e.g., in-depth interviews, usability testing) and quantitative approaches (e.g., survey design, A/B testing, statistical analysis).
• Experience analyzing large datasets using programming languages and analytics platforms.
• Strong ability to communicate research insights in compelling, memorable ways that drive clear action among senior stakeholders.

Nice to Have

• AI-curious and adaptable to industry trends.
• Experience with product analytics tools such as Amplitude.
• Knowledge of accessibility standards and best practices.
• Background in experimental design and causal inference methodologies.

Application Process 

The Director, Marketing Operations is responsible for driving operational excellence, technology adoption, and data governance to enable marketing strategies that deliver growth, ROI, and exceptional customer experiences. This role partners closely with the CMO and senior leadership to align marketing operations with corporate objectives and ensure measurable impact on revenue and retention.

This position reports to the VP, GTM Operations and may consist of approximately 2-5 individuals and is expected to expand.

Key Responsibilities

Operational Leadership & Results Execution 

• Own the marketing technology ecosystem—including CRM, automation, attribution, and analytics platforms—to deliver large‑scale, aligned business outcomes.
• Track key performance metrics at the program and departmental level, adjusting strategies and resource allocation to stay aligned with enterprise goals.
• Demonstrate effectiveness and efficiency across the function by building scalable, predictable, and measurable operational frameworks.
• Define, standardize, and enforce data governance, reporting integrity, and measurement methodologies that enable accurate insights and support strategic decision‑making.

Process, Systems & Technology Optimization

• Design and implement scalable processes for campaign execution, lead management, scoring, routing, and attribution.
• Establish change‑management frameworks and workflow standards that improve operational performance and speed to market.
• Champion technology adoption across the GTM organization to drive customer‑centric strategies and improved ROI.

Team Leadership, Development & Talent Strategy 

• Build, mentor, and develop a high‑performing team with a strong leadership bench.
• Demonstrate accountability for the growth, readiness, and succession of Senior Managers and their teams.
• Create systems for continuous feedback, skill development, and cross‑functional career mobility.
• Model a learning‑oriented culture that elevates the capabilities of the broader GTM organization.

Executive‑Level Communication & Influence 

• Communicate strategies, insights, and complex operational decisions in ways that inspire alignment across executives, peers, and team members.
• Translate data‑heavy, cross‑functional initiatives into clear narratives and calls to action.
• Deliver crisp, executive‑ready reporting on marketing performance, ROI, and strategic impact.

Enterprise Decision Making & Governance 

• Make high‑impact decisions that shape marketing strategy, operational design, and enterprise value.
• Assess risks, dependencies, and trade‑offs across interconnected systems, balancing competing stakeholder needs.
• Develop the structures, guidelines, and governance frameworks that empower better decision‑making across the marketing and GTM teams.

Cross‑Functional Collaboration & Alignment 

• Work closely with Sales, Finance, Product, Revenue Operations, and Customer Success to drive unified GTM execution.
• Lead and contribute to enterprise-wide initiatives that require coordination, trust, and shared accountability.
• Resolve cross-functional challenges by focusing on shared outcomes, aligning on data, and facilitating productive dialogue between departments.

Alignment to CMO Expectations

• Drive growth and ROI through data‑driven, customer‑centric strategies.
• Enable organizational agility in a fast‑changing environment.
• Champion technology adoption and analytics to inform better decisions.
• Foster collaboration across the enterprise to unify GTM execution.
• Demonstrate measurable impact on revenue, retention, and customer experience.

Qualifications

• 8+ years in marketing operations or related leadership roles.
• Expertise in marketing technology platforms and data governance.
• Strong financial acumen and experience managing budgets.
• Proven ability to lead teams and influence cross‑functionally at scale.
• Exceptional communication and stakeholder‑management skills.