We are seeking a Product Marketing Specialist to drive awareness and adoption of Level Access as the Digital Accessibility Platform of choice for global SMB, Enterprise and Public Sectors. 

As a Product Marketing Specialist at Level Access, you will support the execution of product marketing programs. You will translate product capabilities into clear, buyer-oriented messaging and market-facing materials, support launches and sales enablement, contribute to market and competitive research, and develop a strong working knowledge of the company’s offerings, buyers, and go-to-market motion.   

Responsibilities

• Product Launch Planning and Execution: Partner with your colleagues in Product Management and Product Marketing to bring new offerings to market. Support launch planning and execution by tracking deliverables, deadlines, dependencies, and stakeholder inputs.  
• Market Research and Competitive Intelligence: Collect and organize internal and external data regarding target markets, business needs, industry trends, and the competitive landscape. Help analyze and translate into actionable insights for product marketing, product management, and commercial teams.  
• Positioning and Messaging: Write competitive and market positioning, messaging, and unique value propositions for assigned products and solutions. Coordinate review and approval cycles to ensure messaging is timely and accurate.
• Customer Intelligence: Partner with Customer Marketing to collect and organize input from customers, prospects, sellers, customer success, and win/loss programs to develop and maintain high quality buyer personas, customer journey maps.  
• Sales Enablement: Partner with the Enablement Team to help create tools and training that help sales and customer-facing teams communicate value, handle objections, and improve consistency in the field.  
• Performance Tracking: Track key activity metrics, feedback, and adoption indicators for launches, content, and enablement programs.
• Product Marketing Operational Support: Maintain templates, repositories, project trackers, and documentation with a high level of accuracy and follow-through. 

Requirements 

• 1-3 years of experience in B2B software or SaaS product marketing. 
• Strong analytical, strategic, critical thinking acumen combining data and intuition to synthesize market research, competitive data, and customer insights into actionable marketing strategies that influence product direction and drive business outcomes.  
• Strong presentation and stakeholder communication skills. 
• Bachelor’s degree in Computer Science, Marketing, Business, or a related field. 

Differentiating Experience (Great to Haves) 

• Design or Developer products (i.e., develop and design tools, APIs, or platforms) 
• UI/UX or digital accessibility  
• Experience with AI-native or agentic AI offerings 
• Designing, building and leveraging AI tools in product marketing and GTM processes 

About Level Access 

If you thrive in a fast-paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you! 

This is a full time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well-being and work life balance. 

Interested in immediate consideration? Please submit your resume to be considered for this role. 

Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process. 

Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations. 

To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com). 

Join our Product team as a Senior Product Manager and play a critical role in advancing accessible digital experiences at enterprise scale. You will own and develop a core product domain within the Level Access platform. You will get results across several squads and help invent how we build and deliver AI-powered products.

This position suits a senior-level PM who works well with strategy execution, systems thinking, and AI-enabled product development. You will focus on customer impact and improving product excellence throughout the organization.

Mission of the Role

You will be accountable for defining, refining, and implementing a key product strategy area focused on helping customers efficiently improve and maintain digital accessibility within live, production environments.

This includes translating strategic intent into executable plans, validating direction through customer and market signals, and evolving solutions over time as user needs, platform capabilities, and AI technologies advance.

In parallel, you will serve as a role model and thought partner within the product organization:

• AI-powered product discovery and delivery methods
• High‑rigor experimentation and decision‑making
• Scalable, results-focused product delivery

Core Responsibilities

Strategy Ownership & Execution

• Be responsible for a significant product area and drive execution against a defined strategy, ensuring alignment with company objectives and long‑term platform direction.
• Continuously refine strategy based on customer insight, data, technical constraints, and evolving AI capabilities.
• Translate strategy into clear multi‑quarter roadmaps, investment trade‑offs, and success metrics.
• Drive alignment across product, engineering, data science, design, and go‑to‑market teams.

AI‑Native Product Leadership

• Lead product discovery and delivery using AI‑enabled workflows (e.g., rapid prototyping, automation‑assisted analysis, iterative improvements).
• Partner closely with engineering and data science teams to deliver AI‑powered customer experiences, from early concepts through production and iteration.
• Ensure AI‑driven features are trustworthy, measurable, and meaningfully improve user and business outcomes.
• Contribute to shared standards for responsibly shipping AI capabilities in enterprise software.

Product Ownership & Multi‑Squad Delivery

• Serve as the product manager across one or more squads, accountable for outcomes rather than output.
• Drive complex initiatives from discovery through general availability, leading dependencies and cross‑team coordination.
• Balance innovation with platform quality, scalability, and technical debt considerations.
• Ensure strong product quality through clear requirements, testing alignment, and post‑launch validation.

Customer, Market & Insight Leadership

• Maintain a deep understanding of customer workflows, difficulties, and success criteria particularly within enterprise environments.
• Engage directly with customers to validate problems, test solutions, and refine value propositions.
• Stay informed on digital accessibility standards and regulatory trends and how they intersect with modern enterprise technology.
• Monitor market and competitive signals and proactively adapt product direction.

Team & Org Impact

• Model Senior PM behaviors and expectations across:
• Critical thinking and execution
• Data fluency and insight generation
• Technical depth and system understanding
• User empathy and evidence‑based decision‑making
• Mentor and influence other PMs through thought partnership, feedback, and example.
• Act as a trusted partner to senior stakeholders, clearly articulating trade‑offs, risks, and rationale.

Qualifications

• 5+ years of experience as a Product Manager, with shown success operating at a Senior PM level.
• Experience owning strategy and execution for complex platform or SaaS products.
• Demonstrated ability to deliver outcomes across multiple squads or large product areas.
• Strong technical fluency, including a working understanding of modern web technologies and system architecture.
• Experience contributing to or shipping AI‑enabled or data‑driven product features.
• High data literacy, including defining success metrics, running experiments, and tying decisions to business outcomes.
• Strong communication and stakeholder influence skills.

Strongly Preferred

• Experience working in an environment using AI‑enabled product discovery and delivery practices.
• Experience building products for enterprise, developer, or technically sophisticated users.
• Familiarity with digital accessibility standards and conformance workflows.
• Comfort driving alignment and decision‑making across disciplines without direct authority.

Nice to Have

• Background in software engineering, QA automation, or data‑oriented roles.
• Experience building tools that support remediation, compliance, or continuous improvement workflows.
• Knowledge of evolving digital accessibility regulations and standards.
• Experience designing for diverse personas and inclusive user experiences.

How This Role Operates at a Senior PM Level

This role is designed for someone who:

• Drives strategy and execution with minimal guidance
• Owns outcomes across squads and initiatives
• Is a go‑to expert for their product domain
• Uses data, user insight, and technical judgment fluently
• Raises the performance bar for the broader product team
• Ships high‑quality products that deliver measurable customer and business impact

Application Process

If you thrive in a fast‑paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you! This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance. Interested in immediate consideration? Please submit your resume to be considered for this role.

Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process. Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication. These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations. To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com).

We are seeking a Product Marketing Manager to drive awareness and adoption of Level Access as the leading Digital Accessibility Platform for global SMB, Enterprise, and Public Sector markets. In this role, you will lead go-to-market strategies for specific offerings within our product and services portfolio, collaborating with cross-functional teams to deliver differentiated positioning, impactful messaging, and revenue-driving programs.

Responsibilities

• Go-to-Market Strategy & Execution: Develop and execute go-to-market plans for assigned offerings, including positioning, messaging, pricing, and packaging. Partner with Product Management and Revenue Operations to define KPIs and ensure successful launches.
• Market Research & Insights: Conduct research on target markets, customer needs, and competitive landscape. Translate insights into actionable recommendations for product and commercial teams.
• Positioning & Messaging: Own the development of compelling value propositions and messaging aligned with corporate brand standards.
• Sales Enablement: Collaborate with Enablement to create tools, training, and resources that equip sales teams to effectively communicate value and close deals.
• Customer Intelligence: Gather and synthesize feedback from customers, prospects, and internal teams to maintain buyer personas and customer journey maps.
• Performance Monitoring: Track and report on KPIs such as adoption, retention, and revenue impact. Recommend strategies to improve product positioning and customer growth.

Qualifications

• 3–5 years of experience in B2B software or SaaS product marketing.
• Proven ability to manage projects independently across cross-functional teams.
• Strong analytical and strategic thinking skills; ability to synthesize data and insights into actionable plans.
• Excellent communication and presentation skills.
• Bachelor’s degree in Marketing, Business, Computer Science, or related field.

Preferred Experience

• Familiarity with developer or design tools, APIs, or platforms.
• Knowledge of UI/UX or digital accessibility.
• Experience with AI-native or agentic AI offerings.
• Background in leveraging AI tools in product marketing and GTM processes.

Application Process

If you thrive in a fast‑paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you! This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance. Interested in immediate consideration? Please submit your resume to be considered for this role.

Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process. Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication. These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations. To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com).

Level Access is a leader in digital accessibility, dedicated to creating inclusive digital experiences for everyone. We are seeking a Senior Product Researcher to join our Product Research and Design team and help shape the future of user experience across our accessibility technology products.

Role Overview

As a Senior Product Researcher, you will drive strategic research initiatives that influence product vision and business outcomes. You’ll use a mix of qualitative and quantitative methods to uncover insights that shape decisions in product vision as well as goals in growth and retention. This role requires expertise in research strategy, strong collaboration with product leaders and stakeholders, and the ability to connect customer needs to measurable business impact.

Responsibilities

• Lead complex, strategic research studies using qualitative and quantitative methods for the entire product ecosystem.
• Define research strategy and frameworks that guide product decisions and roadmap priorities.
• Create a system for analyzing user behavior, product performance, and customer insights to inform strategic decisions.
• Synthesize findings into clear, actionable recommendations that influence senior stakeholders and multiple departments.
• Drive research initiatives across discovery, validation, and continuous improvement phases of the product lifecycle.
• Establish best practices and scalable processes for research operations across teams.
• Represent research in leadership forums and contribute to organizational strategy discussions.

Expected Behaviors

• Proactively lead strategy and planning sessions, setting direction for research priorities and methodologies.
• Collaborate with product leaders and department-level stakeholders to maximize impact from research.
• Mentor and guide other researchers and designers, fostering a culture of learning and excellence.
• Champion research practices and continuous improvement.

Required Credentials

• 5+ years of experience in UX/product research, with expertise in both qualitative and quantitative methods.
• Proven ability to lead strategic research and influence product strategy.
• Proficiency in qualitative methods (e.g., in-depth interviews, usability testing) and quantitative approaches (e.g., survey design, A/B testing, statistical analysis).
• Experience analyzing large datasets using programming languages and analytics platforms.
• Strong ability to communicate research insights in compelling, memorable ways that drive clear action among senior stakeholders.

Nice to Have

• AI-curious and adaptable to industry trends.
• Experience with product analytics tools such as Amplitude.
• Knowledge of accessibility standards and best practices.
• Background in experimental design and causal inference methodologies.

Application Process