OUR ORGANIZATION:  

Kinexus, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality. 

The Michigan Works Team is made up of dedicated professionals whose role is to develop the local workforce and build a talent pipeline to meet current and future needs of employers in the area.  At the same time, we are helping jobseekers in our community find sustainable employment.  Customers come to the One Stop with many different skill levels and work with our specialists through coaching, scholarships for classroom training in high demand occupations, and on-the-job training opportunities.  We work closely with local businesses to connect jobseekers to multiple types of employment from entry level work to professional careers.    

OUR DESIRED OUTCOMES: 

Our long-term outcome is to attract individuals to support economic growth and vitality in Southwest Michigan. The Career Development Specialist will assess and evaluate One-Stop customers in alignment with high-demand industries, identify opportunities for skill upgrades or re-training, and enroll qualified job candidates into appropriate training opportunities. These opportunities will result in assisting job candidates to placement in high-demand sectors resulting in higher wage earnings.  

WHAT WE EXPECT FROM YOU: 

The Career Development Specialist is a crucial player within Michigan Works! Team. They are working with a variety of populations seeking employment, including low-income individuals, youth, college students, adults switching careers, single-parents, offenders, long-term unemployed, and ALICE population connecting them to community resources. They ensure the job seeker has a good customer experience while they align key resource for assisting with barriers to employment. The expectation is the Career Development Specialist will strive to dual enroll the job seeker in multiple programs that will help them reach self-sufficiency.

• Develop a working knowledge of required competencies of workforce programs: WIOA (Workforce Innovation Opportunities Act), FAE&T (Food Assistance Employment & Training), PATH (Partnership Accountability Training and Hope), RESEA (Reemployment Eligibility Service Employment Assessment), TAA (Trade Adjustment Assistance), Wagner-Peyser, and other programs as they are awarded
• Identify and provide career coaching, including resume assistance, mock interviews, supportive services, training opportunities, and professional development services in line with job seeker needs and regional job growth-employer demand
• Work to resolve barriers with disadvantaged participants and help establish and connect the participants to training, employment, and scholarship opportunities
• Perform timely data entry and maintain accurate participant files and perform monthly audits on each participant's file
• Maintain knowledge of current Michigan Works! services, high-demand sectors, and local employment opportunities
• Ongoing outreach and recruitment to seek potential customers for established programs
• Utilize tools to assess skills and abilities, assist with career planning, and provide continuous monitoring of the career development process 
• Works closely with Workshop Facilitator on the development of career coaching workshops both in person and in a virtual setting. 
• Interact daily with internal and external partners to achieve successful outcomes in support of performance metrics and organizational vision, goals, and strategies
• Performs an array of service duties including:
  • Veterans Affairs
  • Hiring and Special Event Planning
  • Jobseeker Outreach
  • High School Completion and Adult Education Provider Outreach
  • Community Resources and Partner Engagement
  • Workforce Intelligence and Salesforce
  • Compliance and File Retention 
• Strong collaboration skills and ability to work with multiple teams within Kinexus Group to streamline services, and maximize all resources in support of the right service at the right time  
• Model the way for a common purpose and shared consciousness under our Team of Teams approach. 
• Accountability to align with the mission, vision and values of Kinexus Group 
• Live our values - be bold, be inspirational, be entrepreneurial and be inclusive.
• Continuous quality improvement 

MINUMUM REQUIREMENTS: 

• Bachelor’s Degree or equivalent professional experience in business, human services, workforce development, or a related field 
• Strong interpersonal and communication skills 
• Passionate about serving others and the community 
• Capability to work in a team environment 
• Ability to organize, prioritize, and maintain confidentiality 
• Solid computer skills and ability in Microsoft, Excel, Power Point and virtual meeting platforms (ex: Google Hangout, Zoom) 
• Ability to adapt to change and work in a fast pace environment  
• Strong critical thinking and problem-solving skills 

PREFERRED EXPERIENCE: 

• Two years of professional experience in business, social services, workforce development, or a related field 
• Prior case management experience 
• Spanish bilingual ability 

PHYSICAL REQUIREMENTS:  

• Must be able to lift to 25 pounds at times.  
• Must be willing and able to travel approximately 30% of the time between Berrien, Cass, and Van Buren counties. 

WORK ENVIRONMENT:

• Flexible and open. 
• Periodic telecommute work.

WHAT YOU CAN EXPECT FROM US:  

• A robust onboarding experience to integrate you into our team.    
• Team of Teams training in support of the organizational strategies.    
• Job training and development to ensure you are established and growing in your role.    
• Cross Operational Meetings with your peers.    
• Exceptional benefits. 
• Be a part of transformational change in Michigan. 

We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important. 

Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.

OUR ORGANIZATION:  
Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality.

OUR TEAM:

The MiWorks! Team is made up of dedicated professionals whose role is to develop the local workforce and build a talent pipeline to meet current and future needs of employers in the area.  At the same time, we are helping jobseekers in our community find sustainable employment.  We work closely with local businesses to connect jobseekers to multiple types of employment from entry level work to professional careers.   

OUR DESIRED OUTCOMES:

This position will assist in the organization’s pursuit of federal, state, and local grants that supports the work of multiple subsidiaries. The Grant Writer will be challenged to research, synthesize information, write, and assemble competitive proposals to support a family of organizations delivering an array of services including but not limited to workforce solutions, economic development, community development, adult education, secondary education, reentry services, and dropout prevention and recovery programming. The Grant Writer will also work with operations and program staff for effective launch of funded programs.

WHAT WE EXPECT FROM YOU:

Primary duties of the Grant Writer include:

• Collaborate with program staff and leadership to gather program information, outcomes data, and impact stories needed for grant proposals and reports.
• Prepare clear, compelling, and competitive narratives for grant applications, Letters of Intent (LOIs), concept papers, and funder reports.
• Assist in the development of program budgets for grant proposals in collaboration with program managers and finance staff.
• Prepare and assemble all components of grant applications, including narratives, budgets, budget narratives, and supporting documents, ensuring compliance with funder guidelines and submission deadlines.
• Conduct prospect research to identify new funding opportunities from governmental agencies, foundations, and corporate funders.
• Track grant opportunities, submission deadlines, and reporting requirements using internal tracking systems or grant management tools.
• Maintain accurate records of grant proposals, submissions, awards, and reporting schedules.
• Assist program teams in preparing required grant reports to ensure compliance with funder requirements.
• Support grant award management activities, including maintaining documentation and coordinating reporting timelines.
• Contribute to the development and maintenance of organizational materials commonly required for grant submissions, such as program descriptions, data summaries, and supporting documentation.

MINIMUM REQUIREMENTS:  

• Bachelor’s degree or equivalent combination of training and/or experience
• Proven experience in grant writing and program development
• Effective written and verbal communication skills
• Strong skills in technical writing, editing, and proofreading
• Strategic thinker
• Ability to solve problems and recommend solutions to overcome challenges
• Ability to work independently, juggling a variety of tasks simultaneously to meet deadlines

PREFERRED EXPERIENCE: 

• Familiarity with government and foundation electronic grants systems/portals (e.g., SAM, grants.gov, JustGrants, NexSYS)
• Data analysis experience 
• Budget development experience

WORK ENVIRONMENT:

• Flexible and open  
• While this role is flexible with optional remote work, there will be meetings that will require on-site presence at our service locations. These meetings may be frequent at times.
• Competitive salary and benefits  
• Culture of learning and professional growth

WHAT YOU CAN EXPECT FROM US: 

• A robust onboarding experience to integrate you into our team.
• Team of Teams training in support of the organizational strategies.
• Job training and development to ensure you are established and growing in your role.
• Cross Operational Meetings with your peers.
• Be a part of transformational change in Michigan.

We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important.

Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.

OUR ORGANIZATION:  
Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality.

OUR TEAM:

The MiWorks! Team is made up of dedicated professionals whose role is to develop the local workforce and build a talent pipeline to meet current and future needs of employers in the area.  At the same time, we are helping jobseekers in our community find sustainable employment.  Customers come to the One Stop with many different skill levels and work with our specialists through coaching, scholarships for classroom training in high demand occupations, and on-the-job training opportunities.  We work closely with local businesses to connect jobseekers to multiple types of employment from entry level work to professional careers.    

OUR DESIRED OUTCOMES:

Our long-term outcome is to attract, retain, and develop talent to support economic growth and vitality in Southwest Michigan. The Manager of Workforce Operations ensures that program activities, policies, and procedures are implemented as designed and completed according to established timelines. This role requires effective communication with supervisors, peers, and staff, as well as the ability to resolve conflicts and negotiate solutions when needed. The Manager also oversees the operational rhythm of case managers who work directly with individuals seeking workforce services, providing coordination and guidance to staff delivering talent development services.

WHAT WE EXPECT FROM YOU:

We expect you to lead with accountability, collaboration, and a commitment to delivering high-quality workforce services to our community. In this role, you will guide staff, ensure program compliance, and monitor performance outcomes while maintaining strong relationships with partners and stakeholders. Your leadership will help ensure individuals seeking services receive effective support that connects them to meaningful employment opportunities and strengthens the regional workforce.

• Responsible for ensuring effective delivery of Workforce Innovation and Opportunity Act, Trade Adjustment Assistance, and Reemployment Services and Eligibility Assessment and other workforce development services under the auspices of the Executive Vice President, Workforce.
• Responsible for the delivery of customized training and other training products, including ITA (individual training accounts), ensuring that individuals who are enrolled into the program are tracked and documented in OSMIS and Salesforce.
• Responsible for the oversight and safety of all staff that is present within the Michigan Works! service center.
• Oversees the daily operations of the talent teams service delivery for WIOA DW/Adult and TAA, etc. in Berrien, Cass and Van Buren counties.
• Monitors team and individual key performance indicators (KPI’s) – including progress toward local and state performance metrics. Providing support and coaching to team surrounding goal achievement and deliverables.
• Conduct ongoing file monitoring of electronic and hard copy systems to ensure data validation and file integrity toward program compliance.
• Responsible for monitoring and tracking programmatic training and supportive service budgets.
• In coordination with Trainer and KG Risk Management, create and deliver adequate staff training, support, and ensuring quality services are present in Michigan Works! TAA, WIOA Adult/DW, and other workforce programs.
• Collaborate and engage with the performance manager to ensure performance metrics are monitored and reviewed monthly. Continuously assess productivity and goal achievement to determine areas of improvement.
• Works with KG Risk Management Team to prepare and comply with programmatic local, State and Federal auditing procedures.
• Development of Operating Procedures, job aids and training materials based on local, State, and Federal policy conferring with Vice President, Workforce and KG Risk Management Team.
• Maintain and share knowledge with the talent team of current services, high-demand sectors, and job openings.
• In collaboration with Human Resources, effectively screen and interview candidates for available positions within the talent team and deliver a robust onboarding process.
• Consistently create innovative ways to effectively develop marketing and recruitment strategies for the WIOA Adult/DW, TAA and other workforce programs.
• Develop and manage relationships with community partner agencies and businesses.
• Development and implementation of an ongoing effective workgroup geared towards addressing operational challenges as needed.
• Responsible for regular management and audit of each Career Development Specialist's physical and electronic files.
• Ensure the talent team provides great customer experience for job seekers, resulting in customer satisfaction.
• Manage attendance, performance, development, training and discipline for direct reports.
• Responsible for ongoing professional development to ensure that your management skills and program knowledge remains relevant to your management role.
• Accountability to align with the mission, vision, and values of Kinexus.

MINIMUM REQUIREMENTS:  

• Bachelor’s degree or equivalent professional experience in business, human services, workforce development, or a related field
• Knowledge of workforce development programs and local labor market demand
• Strong interpersonal, communication, and leadership skills with the ability to collaborate effectively with supervisors, peers, and staff
• Demonstrated ability to hire, train, develop, supervise, and manage staff
• Ability to work independently, manage multiple priorities, and successfully lead a variety of projects in a fast-paced environment
• Strong critical thinking, problem-solving, and decision-making skills
• Ability to maintain discretion, confidentiality, and sensitivity to diverse backgrounds, perspectives, and experiences
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), virtual meeting platforms

PREFERRED EXPERIENCE: 

• Prior Case Management experience
• Knowledge of database systems including, but not limited to OSMIS and Michigan Talent Connect 

PHYSICAL REQUIREMENTS:

• Must be able to lift to 25 pounds at times.  
• Must be willing and able to travel between offices located in Benton Harbor and Paw Paw, MI.  

WORK ENVIRONMENT:

• Competitive salary & benefits
• Flexible and open
• Opportunities for development, growth and giving back 

WHAT YOU CAN EXPECT FROM US: 

• A robust onboarding experience to integrate you into our team.
• Team of Teams training in support of the organizational strategies.
• Job training and development to ensure you are established and growing in your role.
• Cross Operational Meetings with your peers.
• Be a part of transformational change in Michigan.

We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important.

Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.

OUR ORGANIZATION:

Kinexus, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality. 

THE TEAM:

The purpose of the Business Solutions Team is to support the Kinexus Group family of subsidiaries, utilizing a “Team of Teams” approach. Centering business as the customer, the team is focused on building an ecosystem of resources that support business needs and improve the overall supply of readily available talent for employers.

WHAT WE EXPECT FROM YOU:

The Business Solutions Manager, in coordination with the Director, Business Solutions, assists with overseeing the operations of the Business Solutions department throughout the Berrien, Cass and Van Buren region, ensuring alignment of programs and services to meet the needs of local employers. This administrative management position involves providing guidance and support to staff to ensure efficient and effective coordination of services between economic developers, educators, community partners, employers, and Michigan Works! programs.

Duties include program planning, assignment of staff functions, coordination of service delivery, program reporting and related activities. Responsibilities are carried out directly, and through supervision of assigned staff, with wide latitude for initiative and independent judgment.

DUTIES & RESPONSIBILITIES:

• Coordinate the activities of Business Team including but not limited to: employer outreach, education on Michigan Works services, grant management, and employer referral to external partners for additional services.
• Maintain communication with agencies, contractors, employers, training vendors and other resource allocators to ensure optimal operational efficiency and effectiveness of the Business Team in serving employers.
• Coordinate the development and implementation of systems and procedures to assure efficient utilization of resources and achievement of objectives.
• Supervise staff; provide guidance and direction; evaluate staff performance and assess need for training and career development.
• Coordinate the preparation and processing of forms and records; prepare and present special and routine reports, including program evaluations. Review reports and records of activities to ensure progress is being accomplished with program objectives and, if necessary, make modifications/changes.
• Identify Federal, State, and local resources that can be utilized to further program objectives; maintain linkages to enhance cooperative planning and efficient delivery of services.
• Develop program plans, proposals and assist with funding applications for employers.
• Enter data to track business engagement in Salesforce. Prepare routine and special reports as required.
• Attend professional development activities, seminars, and sit on external boards and committees to assist in resolving long-term problems in the business community such as poverty and unemployment.
• Actively participate in continuous quality improvement processes.

MINIMUM REQUIREMENTS:

• Bachelor’s degree or equivalent combination of training and experience.
• Supervisory skills necessary to effectively manage the daily operations and administration of assigned functions and individuals.
• Ability to apply analytical skills in identifying operational problems and potential solutions.
• Written and verbal skills necessary to prepare and deliver routine/special reports and other required documentation.
• Communication and organizational skills that contribute to a quality work environment and the ability to work as a team.
• Planning and time management skills with the ability to adapt to changing priorities.
• Ability to establish and maintain effective working relationships with employers, general public, supervisors, fellow employees and state and local agencies.
• Ability to organize, prioritize, and maintain confidentiality while providing friendly and employer centered services.

PREFERRED QUALIFICATIONS:

• Experience in overseeing employment and training programs/projects.
• Experience preparing grant applications and working with various funding sources.
• Human Resources knowledge.

WHAT YOU CAN EXPECT FROM US: 

• A robust Onboarding experience to integrate you into our team
• Team of Teams training in support of the organizational strategies
• Job training and development to ensure you are established and growing in your role
• Cross Operational Meetings with your peers
• Management Commitment to your success

WORK ENVIRONMENT:   

• Flexible & Open  
• Competitive Salary & Benefits  
• Opportunities for Growth 

We have a unique culture that requires us to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE.   We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important.   It is our goal to inspire positive economic change one person, one business and one community at a time. 

Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.  

OUR ORGANIZATION:  
Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality.

OUR TEAM:

Our team is comprised of competent and caring business professionals who are innovative, resourceful, collaborative, and helpful in facilitating the management and accountability of the Kinexus Group. This responsibility requires that we be service oriented relative to the data needs of all departments, emphasizing the importance of data intelligence and analysis in driving informed decision-making. We ensure that all transactions adhere to Kinexus policies and procedures, as well as rules established through various federal, state, and local fund sources.

OUR DESIRED OUTCOMES:

The Data Coordinator is responsible for coordinating, maintaining, and supporting program data systems to ensure accuracy, consistency, and timely reporting. This position serves as the primary lead for the GPMS data system, provides support and quality assistance for all Michigan Works related systems (ApprentiScope and OSMIS), and manages the Request for Funding (RFF) tracker. The role works closely with program staff to support data entry, resolve issues, and promote data quality.

WHAT WE EXPECT FROM YOU:

You bring a strong attention to detail, a service-oriented mindset, and a commitment to data accuracy and integrity. You are comfortable taking ownership of key data systems, supporting staff with varying levels of technical expertise, and ensuring information is complete, timely, and reliable. You approach your work with organization and accountability, communicate clearly with team members, and proactively identify and resolve data issues. You value collaboration, confidentiality, and continuous improvement, and understand the critical role high-quality data plays in compliance, funding, and informed decision-making.

Data Systems Coordination

• Serve as the primary point of contact and lead user for the GPMS data system, including data entry guidance, monitoring, and basic troubleshooting.
• Support staff use of ApprentiScope and OSMIS, ensuring data is entered accurately and in a timely manner.
• Assist with data clean-up, validation, and routine quality checks across systems.
  Run standard reports and data queries to support program tracking and internal reporting needs.

Request for Funding (RFF) Tracking

• Serve as the lead coordinator for the Request for Funding (RFF) tracker.
• Maintain accurate and up-to-date records of funding requests, approvals, timelines, and outcomes.
• Coordinate with internal staff to ensure required documentation and data are complete.
• Prepare summary reports related to RFF activity as requested.

Data Quality & Support

• Monitor data entry timelines and completeness, identifying gaps or inconsistencies.
• Communicate data issues or trends to supervisors and program leads.
• Assist with basic staff training and one-on-one support related to data systems.
• Support compliance with local, state, and federal data reporting requirements.

General Responsibilities

• Maintain confidentiality and integrity of participant and program data.
• Stay informed of basic system updates, policy changes, and reporting requirements.
• Participate in meetings or user groups related to assigned data systems, as appropriate.
• Perform other related duties as assigned.
  
  

MINIMUM REQUIREMENTS:  

• Associate's degree in related field or equivalent relevant experience. 
• Strong attention to detail and ability to manage multiple data tasks simultaneously.
• Ability to organize information, meet deadlines, and communicate clearly with staff. 
• Ability to explain technical or data concepts to non-technical staff.
• Comfort working with structured trackers, spreadsheets, and reporting timelines. 
• Proficiency in Microsoft Excel an basic reporting tools. 

PREFERRED EXPERIENCE: 

• Experience supporting data quality or compliance efforts.
• Experience working with data systems or case management databases preferred.
• Familiarity with GPMS, OSMIS, or apprenticeship-related systems strongly preferred.

PHYSICAL REQUIREMENTS:

• Must be able to lift to 25 pounds at times.  
• Must be willing and able to travel approximately 30% of the time between Berrien, Cass, and Van Buren counties. 

WORK ENVIRONMENT:

• Competitive salary & benefits
• Flexible and open
• Opportunities for development, growth and giving back 

WHAT YOU CAN EXPECT FROM US: 

• A robust onboarding experience to integrate you into our team.
• Team of Teams training in support of the organizational strategies.
• Job training and development to ensure you are established and growing in your role.
• Cross Operational Meetings with your peers.
• Be a part of transformational change in Michigan.

We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important.

Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.

OUR ORGANIZATION:  
Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality.

OUR TEAM:

The Michigan Works! team is dedicated to developing the local workforce and building a strong talent pipeline to meet the current and future needs of regional employers. We support jobseekers of all skill levels in securing sustainable, long-term employment through individualized coaching, training scholarships for high-demand occupations, and placement into paid on-the-job training and apprenticeship opportunities. In partnership with the Business Solutions Team, we collaborate closely with local employers to attract, retain, and develop talent through comprehensive workforce strategies, including apprenticeship and pre-apprenticeship programs from entry-level to professional careers.

OUR DESIRED OUTCOMES:

Our long-term goal is to strengthen economic growth and vitality in Southwest Michigan by expanding access to high-demand career pathways. The Apprenticeship Specialist will support career seekers, incumbent workers, and local employers by advancing training opportunities that create new pathways, enhance workforce stability, and meet regional industry needs.

WHAT WE EXPECT FROM YOU:

The Apprenticeship Development Specialist is a key member of the Michigan Works! team, responsible for supporting the development and implementation of apprenticeship and pre-apprenticeship programs through comprehensive, end-to-end case management. This role manages apprenticeship data across the full lifecycle—from enrollment and ongoing case management to completion or exit—while collaborating closely with leadership and Kinexus Group partners. The ideal candidate is highly organized, detail-oriented, and analytical, with strong critical thinking and problem-solving skills to drive data-informed program success.

Responsibilities and duties:

• Manages data in CRM systems for both internal and external as needed.
• Enroll participants in apprenticeship programs and cases manage them to achieve successful outcomes.
• Works alongside the BSM’s to support the strategy and grow the apprenticeship service.
• Supports the internal referral process working alongside the apprenticeship development coordinator and manager.
• Works alongside BSM’s to ensure smooth relationship management with local employers.
• Assists with developing a communication strategy for apprenticeships.
• Collaborates on sector level activities and events related to apprenticeships including race to talent.
• Ensures accurate and timely data entry across all required systems; maintain complete and compliant participant files and conduct monthly audits to ensure data integrity and adherence to program requirements.
• Utilize assessment tools to evaluate participant skills, interests, and abilities; assist with individualized career planning; and provide continuous monitoring and support throughout the career development process.
• Develop and maintain a working knowledge of workforce development programs, including WIOA (Workforce Innovation and Opportunity Act), Apprenticeship Building America (ABA), and other applicable funding sources as awarded.
• Manage the full lifecycle of case management activities for participants enrolled in apprenticeship and pre-apprenticeship programs.
• Other duties as assigned

MINIMUM REQUIREMENTS:  

• Bachelor’s Degree or equivalent professional experience in business, human services, workforce development, or a related field 
• Strong critical thinking and problem-solving skills 
• Strong interpersonal and communication skills 
• Passionate about serving others and the community 
• Capability to work in a team environment 
• Ability to organize, prioritize, and maintain confidentiality 
• Ability to adapt to change and work in a fast-paced environment  
• Solid computer skills in Microsoft, Excel, Power Point and virtual meeting platforms

PREFERRED EXPERIENCE: 

• Two years of professional experience in business, social services, workforce development, or a related field 
• Prior case management experience
• Experience applying case management principles within a project management framework 

PHYSICAL REQUIREMENTS:

• Must be able to lift to 25 pounds at times.  
• Must be willing and able to travel approximately 30% of the time between Berrien, Cass, and Van Buren counties. 

WORK ENVIRONMENT:

• Flexible and open. 
• Periodic telecommute work.

WHAT YOU CAN EXPECT FROM US: 

• A robust onboarding experience to integrate you into our team.
• Team of Teams training in support of the organizational strategies.
• Job training and development to ensure you are established and growing in your role.
• Cross Operational Meetings with your peers.
• Exceptional benefits.
• Be a part of transformational change in Michigan.

We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important.

Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.