Job Description & Responsibilities

As a liaison to Interactive Brokers' professional clients, the candidate will provide unparalleled service to IBKR's existing and prospective clients, including banks, hedge funds, financial advisors, and introducing brokers. We aim to build and maintain long-term client relationships while providing a seamless onboarding experience as we continue expanding our global product and service offerings. You are required to be proficient in French, German, and English, and a fourth language would be beneficial.

Responsibilities include, but are not limited to:

• Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.
• Escalate high-level issues to relevant stakeholders and make suggestions for process improvement.
• Other ad hoc projects and duties, including client training, general market research and development, etc.

Qualification & Skills

• French, German, and English fluency is required; any additional European languages are a plus.
• At least one to two years of experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a firm grasp of the core competencies will also be considered).
• Bachelor’s degree in Economics, Banking, or Finance, or a commercial banking apprenticeship with relevant experience.
• Strong knowledge of listed equities, options, futures, and/or FX.
• Prior experience in international settlements or clearing operations is a plus.
• Analytical problem-solver with a passion for technology and financial markets.

Job Description & Responsibilities

We are currently looking for highly skilled programmers from junior to senior level with an affinity for and liking for mathematics and a passion for high-quality software engineering. Our openings could be qualified mostly as „back-end development,” but day-to-day responsibilities may also be connected to front-end tasks.

Interactive Brokers Group has consistently been at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries to offer our clients the best trading platform with the most sophisticated features at the lowest cost.

As a Java developer, your tasks and responsibilities may include:

• Designing, implementing, and delivering high-quality software solutions that conform to architectural standards
• Managing and “owning” significant development tasks end-to-end (from business requirements analysis to 3rd level production support)
• Demonstrating excellent collaboration skills in working closely with other development teams to roll out important changes and applications
• Researching, conceiving, and developing technology solutions to extend and improve IBKR’s client-facing and back-end applications
• Reviewing code changes made by other developers to ensure correctness, efficiency, readability, and conformity with best practices
• Optimizing and refactoring existing code for improved reliability and performance
• Writing and maintaining design and engineering documentation
• Testing, fine-tuning, and deploying new software features
• Performing maintenance, updating production configuration required for rolling out new functionality and providing technical support

Qualification & Skills

Our key requirements are:

• Degree in Computer Science or related technical field
• 5+ years experience in Java development
• Strong analytical and problem-solving skills
• Knowledge of SQL and/or relational databases, other data storage solutions
• Experience in working in Unix/Linux environments
• Experience in at least one scripting language (e.g., Unix Shell)
• Strong communication skills in English

Job Description & Responsibilities

As a Windows Platform Support (L1), you will provide first-level response within Interactive Brokers (IB) for information technology-related issues concerning the Microsoft Windows platform. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues.

This position requires strong technical knowledge and polished communication skills. Key competencies include intermediate knowledge of Windows and networking technologies, a high level of patience when supporting less technically savvy users, and the ability to operate effectively in a fast-paced business environment with a strong sense of urgency. Dependability and a willingness to go above and beyond in resolving technical issues are essential.

Essential Job Functions:

• Provide technical assistance and support for reported issues related to computer systems, software, and hardware in accordance with department SLAs.
• Assist users via phone, email, in-person, or remote support tools.
• Resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals.
• Install operating systems, applications, hardware drivers, and configure system settings per departmental standards.
• Troubleshoot problems using diagnostic tools to identify root causes and implement permanent solutions.
• Document issue resolutions in the department knowledge base and contribute to self-help articles for employee access.
• Maintain timely updates for assigned incidents, including user contact attempts and resolution details, and escalate when necessary.
• Participate in department or firmwide projects as directed by IT management.
• Support departmental productivity and development goals by attending training programs and team meetings.
• Interface professionally with employees at all levels, including executives, to promote a positive image of the department.
• Communicate effectively with both technical and non-technical colleagues.
• Participate in assigned schedules to ensure coverage.

Qualification & Skills

Knowledge, Education, and Skills:

• Minimum of 2+ years of technical support experience.
• Bachelor’s degree in Computer Science or completion of an IT apprenticeship with relevant experience.
• Certifications such as A+, Network+, Microsoft, or VMware are a plus.
• Strong organizational, prioritization, and multitasking abilities.
• Team-oriented with a commitment to knowledge sharing.
• Ability to explain technical concepts to non-technical stakeholders.
• Strong interpersonal and written communication skills.
• Attention to detail, flexibility, and ability to work independently.
• Demonstrated initiative and problem-solving skills.
• Ability to manage multiple high-priority tasks in a fast-paced technical environment.

Technical Experience:

• Strong knowledge of Microsoft Windows desktop operating systems.
• Strong diagnostic and troubleshooting skills; a natural curiosity and interest in IT.
• Proficiency in Microsoft Office applications.
• Working knowledge of:
  • Entra ID and Azure services
  • Administrative scripting (PowerShell, Python, etc.)
  • Intune packaging and PC deployments
  • TCP/IP protocol stack and Wi-Fi
  • DNS and DHCP
  • Active Directory environments and Office 365 cloud applications
  • Desktop imaging, application deployment, and hard drive encryption
  • Domains and group policies

If you are motivated, have strong initiative, and a sense of responsibility, we offer a position that will challenge and reward you—while giving you the opportunity to contribute to building one of the world’s strongest brokerage brands.

Role Overview

The Interactive Brokers Global Tax Team serves an important role in the success of our business. We mitigate risk and create value for our business and our customers. We partner with many functions across the company, including Technology, Business Development, Accounting, Treasury, Customer Service and Marketing, to assist our business in achieving our commitment of delivering value through technological innovation and providing our clients with unprecedented access to global markets at the lowest cost. The Global Tax Team sets the tax policy for the company, and identifies, develops, implements, and manages tax strategies to help minimize our overall tax cost. We advise on the tax aspects of our product offerings to customers, manage tax audits, and ensure financial reporting and tax returns are filed timely and accurately.

We are seeking a highly skilled tax professional to join our Global Tax team with a focus on customer taxes in European markets. This role will report to the Director of UK & APAC Tax and work alongside other members of the Global Tax Team, particularly the U.S.-based information reporting & withholding tax team, to ensure comprehensive global coverage of customer tax obligations. While the initial focus will be on designing and developing customer tax statements for European retail clients, this role requires robust experience and solid technical understanding of information reporting and withholding tax requirements across European countries.

The ideal candidate will have strong technical tax knowledge of investment products, deep expertise in European tax filing obligations by retail customers, and knowledge of information reporting and withholding obligations by brokers, and the ability to translate complex tax requirements into operational processes and customer communications. A successful candidate will be a collaborative team player who is entrepreneurial, detail-oriented, and an excellent communicator.

Responsibilities

Customer Tax Statement Development & Delivery

• Design, develop, and maintain customer tax statements for European retail clients covering a wide range of investment products including stocks, bonds, mutual funds, ETFs, futures, options, and other derivatives
• Ensure tax statements comply with local tax reporting requirements and formats across multiple European jurisdictions
• Review and validate tax calculations for accuracy, including capital gains/losses, dividend income, interest income, withholding taxes, and tax reclaim information
• Partner with Technology teams to implement and enhance automated tax statement generation processes
• Create customer-facing documentation and guidance materials explaining tax statement information and tax reporting obligations

Product & Venue Analysis

• Research and analyse new and existing product offerings and new venue launches to determine customer tax implications, information reporting requirements, and withholding tax obligations for European markets
• Provide technical guidance on tax treatment and reporting obligations for various investment products and transaction types
• Draft functional requirements for information reporting and withholding tax features to software development teams
• Develop and maintain tax calculation methodologies for complex products and cross-border transactions

Research, Monitoring & Continuous Improvement

• Monitor, research, and analyse new laws and changes to existing laws that impact customer information reporting, withholding tax, and tax statement requirements across European countries
• Assess impact of legislative changes on IBKR’s processes and systems and communicate requirements to relevant stakeholders
• Identify and design system improvements that automate processes related to customer tax documentation, information reporting, withholding tax, and tax statement generation
• Develop and document standard operating procedures for information reporting, withholding tax operations, and tax statement preparation
• Assist with research, development, and integration of new tax technologies, including tax data collection and automation
• Contribute to special projects related to customer tax reporting, withholding, and technology enhancements

Qualifications, Skills & Attributes

Required:

• Minimum of 8-10 years of experience in tax with strong focus on tax treatment and impact to customers from investment activities, preferably in financial services, brokerage firms, asset management, Big 4 public accounting, or tax advisory
• Bachelor’s degree in Accounting, Finance, Taxation, or related field; professional tax qualification (CTA, ADIT, or equivalent) strongly preferred
• Robust technical knowledge and operational experience in European information reporting and withholding tax requirements, including:
• Country-specific reporting obligations and forms in major European jurisdictions
• Withholding tax rules, rates, and treaty relief procedures
• Customer tax documentation requirements and validation processes
• Regulatory reporting frameworks (CRS, DAC reporting, etc.)
• Strong technical knowledge of tax treatment for retail investors across various client tax profile and various investment products including:
• Equities and bonds (domestic and cross-border)
• Mutual funds, ETFs, and collective investment schemes
• Derivatives (futures, options, CFDs, warrants)
• Foreign exchange transactions
• Corporate actions (dividends, interest, stock splits, mergers, spin-offs)
• Solid understanding of capital gains taxation, dividend taxation, interest taxation, and withholding tax rules in European countries
• Knowledge of cross-border taxation issues, tax treaty provisions, and beneficial ownership concepts
• Experience drafting functional requirements for tax technology systems
• Excellent attention to detail with strong analytical and problem-solving skills
• Proficiency in Excel and ability to work with large datasets
• Strong written and verbal communication skills with ability to explain complex tax concepts clearly to both technical and non-technical audiences
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Proven ability to collaborate effectively with technology teams and translate tax requirements into system specifications

Preferred:

• In addition to English, fluency in a major European language such as German or French is a big plus
• Advanced degree such as a law degree (J.D., LL.M.) or equivalent legal qualification or professional certifications such as CTA (Chartered Tax Adviser), ADIT (Advanced Diploma in International Taxation), ATT, or local equivalent
• Experience with automated tax reporting and withholding systems and tax technology platforms
• Direct experience in brokerage operations and investment product mechanics
• Experience with tax reporting and withholding in multiple European countries (Germany, France, Netherlands, Italy, etc.)
• Knowledge of financial transaction taxes in European markets
• Experience managing tax audits or penalty abatement processes
• Basic knowledge of U.S. GAAP tax accounting (ASC 740-10)

Key Competencies

• Detail-oriented with commitment to accuracy and compliance
• Strong technical tax knowledge combined with practical operational application
• Collaborative team player with ability to work across departments and geographies
• Customer-focused mindset with service orientation
• Adaptable and comfortable with changing priorities and regulatory landscapes
• Process improvement and automation orientation
• Strong project management capabilities
• Entrepreneurial approach to problem-solving
• Excellent consensus builder

Benefits:

• Career support and development
• Salary commensurate with experience
• Performance-based discretionary cash bonus scheme
• Discretionary stock grant
• Hybrid working model*
• Above statutory annual leave, increasing with service
• Daily company-paid lunch and healthy snack options throughout the day (when working from the office)
• Corporate events

*on successful completion of the probation period

Job Description & Responsibilities

We are offering an exciting Sales Development Program designed to launch the career of an ambitious, client-focused individual into the world of financial sales. This is a permanent position with a structured 18-month rotational program that provides comprehensive training, hands-on experience, and professional certification—setting you up for long-term success as a sales professional.

You'll begin as a Junior Sales Associate and, upon successful completion of the program, transition to Sales Associate with an increased salary and expanded responsibilities.

Program Objective

The program offers a variety of interesting opportunities including but not limited to:

• Real-world client exposure
• Product and platform training
• Regulatory certification (SIE & Series 7)
• Rotational experience across key business functions

Our goal is to help you become a confident, client-ready sales professional capable of independently managing relationships and driving business development.

Qualification & Skills

We're seeking an early-career professional who is comfortable with outreach, prospecting, and client acquisition:

• Bachelor's degree or completed apprenticeship - preferably in finance, sales, business, or hospitality
• No prior sales experience required - just the drive to learn, grow, and succeed.
• Strong interpersonal and communication skills with an outgoing, extroverted approach to building relationships
• Natural curiosity and an interest in sales and client engagement
• A proactive, confident mindset with the ability to initiate conversations and create opportunities
• Multilingual abilities (a strong plus)
• Background in client-facing, service-oriented, or finance-related roles as a plus

We look forward to welcoming the next generation of sales talent to our team!