About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

About the role

As our sales organization continues to grow and expand, we are looking to bring on another SDR to join our high performing team! This role will be focused on building pipelines for the sales team to help with Flex’s goal to partner with Property Management Companies. One will build pipelines through effectiveness with inbound leads, but predominantly through calling and emailing potential prospects to highlight the values of a Flex partnership.

This is a hybrid position with on-site expectations of 3 days per week in our New York, Bay Area or Salt Lake City headquarters. For candidates outside of these locations, you may be eligible for our relocation assistance program.

What you’ll do

• New client acquisition - drive revenue and market share within rental real estate market
• Build and manage a robust pipeline in CRM
• Creatively tailor your prospecting approach with different personas in each business
• Establish relationships with senior executives and decision-makers through outbound efforts
• Follow up quickly and efficiently with any inbound lead that is received
• Educate prospective customers on the value of Flex
• Handle ad-hoc projects/initiatives for the sales organization
• Collaborate and work with different members of the Accounts team to build strategic adoption plans for new customers

Key qualifications

• 2+ years of professional experience
• Consistent track record of quota attainment
• Develops relationships with middle management and ownership quickly and effectively
• Excellent written and verbal communication skills
• Ability to be flexible and adaptive
• Skilled at phone, email, and social media prospecting
• Able to work both independently and collaboratively
• Someone who is a self-starter, hungry for success

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. 

• SLC: $65,000—$72,250 USD OTE

About the role

As our sales organization continues to grow and expand, we are looking to bring on another SDR to join our high performing team! This role will be focused on building pipelines for the sales team to help with Flex’s goal to partner with Property Management Companies. One will build pipelines through effectiveness with inbound leads, but predominantly through calling and emailing potential prospects to highlight the values of a Flex partnership.

This is a hybrid position with on-site expectations of 3 days per week in our New York, Bay Area or Salt Lake City headquarters. For candidates outside of these locations, you may be eligible for our relocation assistance program.

What you’ll do

• New client acquisition - drive revenue and market share within rental real estate market
• Build and manage a robust pipeline in CRM
• Creatively tailor your prospecting approach with different personas in each business
• Establish relationships with senior executives and decision-makers through outbound efforts
• Follow up quickly and efficiently with any inbound lead that is received
• Educate prospective customers on the value of Flex
• Handle ad-hoc projects/initiatives for the sales organization
• Collaborate and work with different members of the Accounts team to build strategic adoption plans for new customers

Key qualifications

• 2+ years of professional experience
• Consistent track record of quota attainment
• Develops relationships with middle management and ownership quickly and effectively
• Excellent written and verbal communication skills
• Ability to be flexible and adaptive
• Skilled at phone, email, and social media prospecting
• Able to work both independently and collaboratively
• Someone who is a self-starter, hungry for success

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. 

•  NYC/SF/Seattle: $70,000—$85,000 USD OTE
• SLC: $65,000—$72,250 USD OTE

About the role

As Commercial Counsel, you will be a key member of Flex’s growing Legal & Compliance team. Your primary mission is to own Flex’s commercial contracting function from proposal to signature, and to scale that function through playbooks, policies, and technology — including AI-assisted workflows. You will take proactive ownership of your scope, contribute to large cross-functional legal projects, and drive continuous improvements to how the legal department operates.

This opportunity is ideal for an entrepreneurial attorney who wants to build, not just execute. You will be empowered to design and implement tools and processes that measurably increase team velocity, and your manager will be intensely focused on your development and career growth at Flex.

For roles based in NYC, SF, and Salt Lake City: This is a hybrid position with on-site expectations of 3 days per week in our offices in NYC, San Francisco, and Salt Lake City. For candidates outside of these areas, you may be eligible for our relocation assistance program.

 What you’ll do

• Optimize, oversee and maintain all aspects of the company’s customer and vendor contracting cycles, including the negotiation and drafting of services and other commercial agreements.
• Build out and maintain contracting playbooks, policies and frameworks for the escalation of complex requests, repository management.
• Design and implement AI-assisted legal workflows for the team — including prompt templates, contract review checklists, and automated intake pipelines — and train team members on effective and compliant AI use. Identify where AI output requires escalation or attorney review, and build appropriate oversight into workflows.
• Help build the foundation of a best-in-class legal team, including our in-house commercial function.
• Keep the department and business apprised of new laws and regulations that could have an impact on the company’s commercial business, both regionally and nationally.
• Voice your opinion and a drive for continuous improvement.
• Close strategic deals by finding pragmatic solutions to any issue you encounter.
• Adapt to change in a fast paced, dynamic environment.

Key qualifications

• 3 - 5+ years of combined experience at a top-tier law firm and in-house legal department, with a focus on commercial and corporate matters and some experience across general legal matters.
• Experience with consumer lending, fintech, or proptech is a plus.
• Demonstrated ability to use AI tools for legal tasks (contract review, research, drafting) and to design AI-assisted workflows; able to craft effective prompts, critically evaluate AI output, and apply good judgment before relying on AI-generated work.
• Preference for candidates able to work out of our NYC, SF, or Salt Lake City offices on a hybrid basis.
• Strong interpersonal skills to build productive cross-functional relationships, with a strong tolerance for sarcasm and dry humor.
• Coachable, with a willingness to learn and improve.
• Persistence, drive and a goal-focused mindset as you own projects from initiation to completion. 
• Strong attention to detail and ability to effectively prioritize tasks within a fast-paced environment.
• Ability to work independently and as part of a team.
• A bias for action, clear and concise communication skills, and a willingness to prioritize what truly matters.
• JD from an accredited law school and member in good standing of a US state bar.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

As Commercial Counsel, you will be a key member of Flex’s growing Legal & Compliance team. Your primary mission is to own Flex’s commercial contracting function from proposal to signature, and to scale that function through playbooks, policies, and technology — including AI-assisted workflows. You will take proactive ownership of your scope, contribute to large cross-functional legal projects, and drive continuous improvements to how the legal department operates.

This opportunity is ideal for an entrepreneurial attorney who wants to build, not just execute. You will be empowered to design and implement tools and processes that measurably increase team velocity, and your manager will be intensely focused on your development and career growth at Flex.

For roles based in NYC, SF, and Salt Lake City: This is a hybrid position with on-site expectations of 3 days per week in our offices in NYC, San Francisco, and Salt Lake City. For candidates outside of these areas, you may be eligible for our relocation assistance program.

 What you’ll do

• Optimize, oversee and maintain all aspects of the company’s customer and vendor contracting cycles, including the negotiation and drafting of services and other commercial agreements.
• Build out and maintain contracting playbooks, policies and frameworks for the escalation of complex requests, repository management.
• Design and implement AI-assisted legal workflows for the team — including prompt templates, contract review checklists, and automated intake pipelines — and train team members on effective and compliant AI use. Identify where AI output requires escalation or attorney review, and build appropriate oversight into workflows.
• Help build the foundation of a best-in-class legal team, including our in-house commercial function.
• Keep the department and business apprised of new laws and regulations that could have an impact on the company’s commercial business, both regionally and nationally.
• Voice your opinion and a drive for continuous improvement.
• Close strategic deals by finding pragmatic solutions to any issue you encounter.
• Adapt to change in a fast paced, dynamic environment.

Key qualifications

• 3 - 5+ years of combined experience at a top-tier law firm and in-house legal department, with a focus on commercial and corporate matters and some experience across general legal matters.
• Experience with consumer lending, fintech, or proptech is a plus.
• Demonstrated ability to use AI tools for legal tasks (contract review, research, drafting) and to design AI-assisted workflows; able to craft effective prompts, critically evaluate AI output, and apply good judgment before relying on AI-generated work.
• Preference for candidates able to work out of our NYC, SF, or Salt Lake City offices on a hybrid basis.
• Strong interpersonal skills to build productive cross-functional relationships, with a strong tolerance for sarcasm and dry humor.
• Coachable, with a willingness to learn and improve.
• Persistence, drive and a goal-focused mindset as you own projects from initiation to completion. 
• Strong attention to detail and ability to effectively prioritize tasks within a fast-paced environment.
• Ability to work independently and as part of a team.
• A bias for action, clear and concise communication skills, and a willingness to prioritize what truly matters.
• JD from an accredited law school and member in good standing of a US state bar.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

As Commercial Counsel, you will be a key member of Flex’s growing Legal & Compliance team. Your primary mission is to own Flex’s commercial contracting function from proposal to signature, and to scale that function through playbooks, policies, and technology — including AI-assisted workflows. You will take proactive ownership of your scope, contribute to large cross-functional legal projects, and drive continuous improvements to how the legal department operates.

This opportunity is ideal for an entrepreneurial attorney who wants to build, not just execute. You will be empowered to design and implement tools and processes that measurably increase team velocity, and your manager will be intensely focused on your development and career growth at Flex.

For roles based in NYC, SF, and Salt Lake City: This is a hybrid position with on-site expectations of 3 days per week in our offices in NYC, San Francisco, and Salt Lake City. For candidates outside of these areas, you may be eligible for our relocation assistance program.

 What you’ll do

• Optimize, oversee and maintain all aspects of the company’s customer and vendor contracting cycles, including the negotiation and drafting of services and other commercial agreements.
• Build out and maintain contracting playbooks, policies and frameworks for the escalation of complex requests, repository management.
• Design and implement AI-assisted legal workflows for the team — including prompt templates, contract review checklists, and automated intake pipelines — and train team members on effective and compliant AI use. Identify where AI output requires escalation or attorney review, and build appropriate oversight into workflows.
• Help build the foundation of a best-in-class legal team, including our in-house commercial function.
• Keep the department and business apprised of new laws and regulations that could have an impact on the company’s commercial business, both regionally and nationally.
• Voice your opinion and a drive for continuous improvement.
• Close strategic deals by finding pragmatic solutions to any issue you encounter.
• Adapt to change in a fast paced, dynamic environment.

Key qualifications

• 3 - 5+ years of combined experience at a top-tier law firm and in-house legal department, with a focus on commercial and corporate matters and some experience across general legal matters.
• Experience with consumer lending, fintech, or proptech is a plus.
• Demonstrated ability to use AI tools for legal tasks (contract review, research, drafting) and to design AI-assisted workflows; able to craft effective prompts, critically evaluate AI output, and apply good judgment before relying on AI-generated work.
• Preference for candidates able to work out of our NYC, SF, or Salt Lake City offices on a hybrid basis.
• Strong interpersonal skills to build productive cross-functional relationships, with a strong tolerance for sarcasm and dry humor.
• Coachable, with a willingness to learn and improve.
• Persistence, drive and a goal-focused mindset as you own projects from initiation to completion. 
• Strong attention to detail and ability to effectively prioritize tasks within a fast-paced environment.
• Ability to work independently and as part of a team.
• A bias for action, clear and concise communication skills, and a willingness to prioritize what truly matters.
• JD from an accredited law school and member in good standing of a US state bar.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is seeking a tenacious, results-driven Senior Director of Strategic Partnerships to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex’s growth. 

What You'll Do

Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex’s growth objectives
• Define and implement strategies & operating models to maximize enterprise value and strategic alignment
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 
• Manage day-to-day operations, monthly and quarterly business reviews 

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex’s broader organizational objectives, serving as a strategist and thought leader

Key Qualifications

• 12+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos 
• Highly analytical, with a strong understanding of B2B and B2C FinTech business models
• Thrives in fast-paced, ambiguous environments with the ability to move strategic initiatives from concept to execution with urgency
• Self-motivated, with a relentless drive to deliver measurable business impact

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the OTE (on-target earnings) pay range for this role is $288,000 - $360,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is seeking a tenacious, results-driven Senior Director of Strategic Partnerships to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex’s growth. 

What You'll Do

Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex’s growth objectives
• Define and implement strategies & operating models to maximize enterprise value and strategic alignment
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 
• Manage day-to-day operations, monthly and quarterly business reviews 

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex’s broader organizational objectives, serving as a strategist and thought leader

Key Qualifications

• 12+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos 
• Highly analytical, with a strong understanding of B2B and B2C FinTech business models
• Thrives in fast-paced, ambiguous environments with the ability to move strategic initiatives from concept to execution with urgency
• Self-motivated, with a relentless drive to deliver measurable business impact

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the OTE (on-target earnings) pay range for this role is $288,000 - $360,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is on a mission to give consumers control over their most significant recurring expenses — and auto loans represent one of the largest, most underserved opportunities to do exactly that. Auto loan payments are a defining financial commitment for millions of Americans, yet the flexibility and control consumers expect from modern financial products has largely passed this category by. As the Director or Senior Director, New Vertical Sales (Auto Loans), you will own Flex's go-to-market strategy and commercial execution for the auto loan vertical, building the enterprise partnerships that establish Flex as the embedded payment flexibility layer for captive and non-captive lenders, credit unions, and alternative finance companies.

Reporting to the VP of Strategic Partnerships (New Verticals), you will define the approach, build the pipeline, and close the deals that put this vertical on the map for Flex. This is a true zero-to-one charter — you will identify the right partners across the auto finance ecosystem, develop those relationships at the executive level, and drive deals from initial conversation through signed agreement and go-live. You will work hand-in-hand with Product, Engineering, Marketing, and Finance to shape Flex's offering for the auto loan market and ensure every partnership delivers real, measurable value for Flex's partners and their borrowers.

This is a remote role is for an individual contributor who thrives in ambiguity, sets the agenda rather than waiting for one, and has the market credibility and executive presence to open doors and close deals in the auto finance space. Success looks like a scaled, repeatable partner acquisition motion, a growing book of live lender partnerships, a high-performing team behind you, and a clear point of view on where Flex should go next in auto lending.

What You'll Do

• Build and own Flex's go-to-market strategy for the auto loan vertical — identifying the highest-value partner segments across captive and non-captive lenders, credit unions, and alternative finance companies, and building the pipeline to pursue them at scale
• Lead enterprise sales end-to-end, from prospecting and executive relationship-building through term sheet negotiation, contract execution, and go-live, while managing and developing a team of senior ICs
• Serve as a credible, trusted advisor to C-level and senior decision-makers at target organizations, deeply understanding their strategic priorities and articulating exactly how Flex creates value for their borrowers and their business
• Close complex, multi-stakeholder deals — structuring partnership economics that work for both parties while navigating legal, compliance, and procurement processes with urgency and rigor
• Shepherd each partnership from signed agreement through technical deployment and go-live, working closely with Product and Engineering to ensure strong execution and early performance metrics
• Translate partner feedback and competitive dynamics in the auto loan market into actionable input for Product, Marketing, and Pricing — continuously sharpening Flex's positioning and offering for the vertical
• Build and refine the auto loan sales playbook — documenting learnings, establishing scalable processes, and developing the repeatable partner acquisition motion that enables efficient growth beyond initial market entry
• Leverage AI-assisted sales tools to drive pipeline efficiency, inform competitive strategy, personalize outreach at scale, and accelerate deal progression — and set the standard for how the team uses AI to amplify sales impact

Key Qualifications

• 10+ years of experience in enterprise sales, business development, or strategic partnerships, with meaningful experience selling into or partnering with auto lenders, credit unions, or alternative finance companies
• Deep knowledge of the auto finance ecosystem — you understand how captive and non-captive lenders, credit unions, and alternative finance companies operate, how loan servicing and payment programs are structured, and where embedded payment flexibility creates value for borrowers and lenders alike
• A track record of closing complex, first-of-kind enterprise deals in new or emerging markets, ideally involving embedded financial products, consumer payments, or BNPL in high-ACV, multi-stakeholder environments
• Executive presence and influence — you have operated confidently at the C-suite level, building trust with senior decision-makers and navigating complex organizations to drive deals to close
• Proven experience leading, developing, and scaling a high-performing enterprise sales team, including setting KPIs, coaching senior ICs, and driving accountability against ambitious targets
• Strong financial and legal acumen — you can build and defend deal models, structure partnership economics, and negotiate agreements with commercial rigor and an understanding of consumer lending regulatory considerations
• High agency and comfort with ambiguity — you define your own approach in undefined spaces, bring clarity and momentum to evolving situations, and set the agenda rather than waiting for direction
• Fluency with AI-assisted sales tools as a core part of your workflow — you use them to sharpen competitive intelligence, personalize outreach at scale, drive more efficient pipeline management, and model best practices for your team

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. 

• Senior Director, New Vertical Sales: $320,000-$400,000 OTE
• Director, New Vertical Sales: $272,000 - $340,000 OTE

About the Role

We’re hiring a Senior Product Marketing Manager, Rent to lead the end-to-end strategy and execution for high-impact initiatives within our core Rent experience.

This role goes beyond traditional GTM. You will act as a strategic partner to Product, Design, and Growth, shaping both what we build and how it is brought to market. You will own product narratives, in-product experiences, and communication systems that directly influence adoption, retention, monetization, and customer trust.

You will serve as the voice of the renter, ensuring that complex financial mechanics are translated into clear, intuitive experiences that drive confidence and behavior change at scale.

What you’ll do

• Own and drive critical product bets: Lead end-to-end product marketing for key initiatives across the Rent experience, from early concept through launch and post-launch optimization. Define success, drive alignment, and ensure measurable business impact.
• Define positioning and product narrative: Develop clear, differentiated positioning grounded in customer insight. Build narratives that scale across in-product experiences, lifecycle communications, and external channels, ensuring consistency and clarity at every touchpoint.
• Shape the in-product experience: Partner deeply with Product and Design to influence onboarding, education, and decision-making moments. Ensure the product experience itself communicates value clearly and drives correct usage.
• Lead GTM strategy and execution: Set the GTM strategy for launches and product changes, including channel selection, messaging systems, rollout planning, and performance measurement. Drive execution across cross-functional teams and ensure high-quality delivery under evolving constraints.
• Drive growth through messaging and experimentation: Continuously test and optimize messaging, UX, and lifecycle moments to improve activation, engagement, retention, and monetization. Use data and experimentation to refine strategy and unlock incremental impact.
• Influence cross-functional strategy and alignment: Partner with Product, Design, Growth, Risk, Legal, and CS to align on priorities, navigate tradeoffs, and drive decisions. Act as a connective layer across teams to reduce friction and accelerate execution.
• Build scalable PMM systems: Develop and maintain foundational frameworks including positioning, pricing narratives, messaging hierarchies, and enablement materials that raise the quality and consistency of how Flex communicates.

What You’ll Bring

• 7-9 years of experience in product marketing, with a focus on high-growth consumer or fintech environments.
• Proven business impact through GTM ownership: Track record of leading end-to-end product marketing for complex launches or product areas, with measurable impact on adoption, retention, conversion, or revenue.
• Strong cross-functional influence: Ability to partner with and influence Product, Design, Analytics, and Legal to drive alignment and shape outcomes, not just execute against them.
• Strategic and analytical rigor: Comfort using data to inform decisions and evaluate performance, paired with strong judgment in ambiguous or fast-moving environments.
• Ability to translate complexity into clarity: Skilled at turning complex systems, especially financial concepts, into simple, intuitive messaging and experiences that build trust.
• High ownership and bias for action: Comfort operating autonomously in a lean environment, balancing strategic thinking with hands-on execution.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $164,000—$205,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex has grown our core flexible rent consumer product/business by distributing it through our rapidly expanding network of property management company partners. This core business is growing extremely fast, and we’re ready to take our next swing. We are hiring a strategic and analytical Growth leader to build our direct-to-consumer marketing strategy, focused on growing adoption outside of our property network. Reporting to our CMO, you and your team will own and scale all performance marketing efforts across channels, with accountability to end to end conversion.

This is a high-impact and creative role requiring strong analytical expertise, deep performance marketing knowledge, and big-picture thinking. You will work cross-functionally with product, sales, and analytics to develop and execute full-funnel marketing strategies that drive high-quality lead generation and optimize cost per acquisition.

 This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters or 2 days per week in our San Francisco Hub. For candidates outside of the NY/NJ/SF area, you may be eligible for our relocation assistance program.

What you’ll do

• Set the foundation for our growth effort by partnering with analytics on attribution and incrementality testing frameworks
• Deeply understand the Flex business and unit economics to lead budget planning, forecasting, and help set aggressive targets
• Move fast to drive Out Of Network growth, standing up and optimizing channels (digital, podcast, TV, etc) continuously testing creatives, messaging, and audience targeting to improve performance
• Define and track key performance metrics, leveraging analytics tools like Amplitude, Singular and Sigma to make data-driven marketing decisions
• Partner with our product team to build and execute referral programs and optimize the end to end experience.

Key qualifications

• 10+ years of experience in growth marketing or performance marketing
• Proven track record of building and scaling growth marketing in a high-growth D2C business, ideally in the fintech space
• Experience with a variety of channels with a strong expertise in digital marketing
• Deep analytical mindset with experience managing marketing budgets and forecasts, optimizing for ROI and A/B testing to drive growth
• Desire for fast-paced, entrepreneurial, and collaborative environment
• High attention to detail, including precise and effective communication with senior stakeholders
• Coach-player mindset — ability to build a high performing team while getting hands-on

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/SF), the base salary pay range for this role is $228,000—$285,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role 

Flex is investing in events as a primary channel for building brand awareness, pipeline, and deepening stakeholder relationships in our New Verticals business.  As the Events Marketing Manager for New Verticals, you will design and execute our events strategy from the ground up. You'll work closely with the New Verticals revenue team, the Vice President of Partner Marketing, and cross-functional stakeholders to build a repeatable events playbook that generates pipeline, accelerates relationships, and builds Flex's brand in new markets.

What you’ll do 

• Own the full events calendar for our New Verticals business: execute 2-3 anchor industry events and support 3–5 smaller sales team events per vertical per year — from sponsorship negotiation and speaking opportunities through sales enablement, on-site execution, and post-event follow-up.
• Enable the New Verticals sales team to maximize their attendance at 3-5 smaller industry events per vertical per year — develop pre-event briefings, target account lists, and talking points so every rep walks in prepared; plan and execute 10–12 person executive dinners tied to key events to deepen partner relationships.
• Design and execute our events playbook for New Verticals, from run-of-show templates, budget tracking, attendee management, and measurement frameworks so strong execution becomes repeatable and scalable.
• Define target audience segments for each event format, identifying the right decision-makers at each prospect, setting attendance criteria, and use post-event data to continuously sharpen targeting.
• Partner with the revenue team to define target account lists for events and ensure revenue team follow-through post-event.
• Manage events budget with precision, from tracking actuals vs. forecast, surfacing tradeoffs, and optimizing for impact per dollar in terms of pipeline generation.
• Measure event effectiveness — attendance, pipeline generated, partner satisfaction — and report results to stakeholders cross-functionally.
• Evaluate third-party event sponsorships and partner-hosted events as co-marketing opportunities for Flex.
• Coordinate with the broader Partner Marketing team on integrated pre/post-event programs and co-marketing campaigns.

What you’ll bring 

• 3-5 years in B2B event marketing, field marketing, or demand generation, with experience producing both brand presence at large industry conferences, creative marketing activations to drive pipeline, and intimate executive events. 
• Budget management experience — you're comfortable owning a P&L for events and making smart tradeoffs
• Experience attributing event investment to pipeline & revenue outcomes. You can answer the question “was it worth it?” from any stakeholder with data
• Comfort with Salesforce and HubSpot for campaign tracking, attendee lists, and post-event follow-up sequences & workflows
• A builder's mindset. You've stood up events programs at early-stage companies or within new functions and can work without a fully formed playbook
• Proven track record running high-touch executive events from soup to nuts: venue, speakers, agenda, logistics, and measurement
• Experience & eagerness using AI thoughtfully and strategically in your day-to-day work 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

We’re hiring a Vice President, Business Development & Strategic Partnerships to source, close and launch high impact strategic partnerships for the company.  The ideal candidate is a world‑class hunter with a track-record of closing game‑changing deals and turning them into material P&L impact. You will own the full deal cycle—from strategy and sourcing through pitch, negotiation, and close—with a focus on embedding Flex’s suite of offerings into platforms across the proptech ecosystem, unlocking significant revenue and customer acquisition for the business. This is an externally-facing leadership position for someone who thrives in consultative, complex sales environments, loves to build from scratch, and excels at working across executive stakeholders to craft and close bold, high-leverage deals. Reporting into the SVP of Business Development & Strategic Partnerships, you will work closely with leadership and teams across the company to shape and deliver on Flex’s most important commercial growth initiatives.

What You’ll Do

• Hunt, close, and scale net-new strategic partnerships that drive revenue, distribution, and/or product expansion
• Own the full partner sales cycle: prospecting, outreach, qualification, value mapping, business case development, financial modeling, contract negotiation, and go-to-market execution. Engage executive stakeholders at prospective partners to build conviction and navigate multi-party, high-stakes deals
• Develop custom value propositions and proposals based on deep understanding of the partner’s business, pain points, and priorities
• Lead commercial negotiations involving bespoke, complex economic structures that align incentives and scale with growth
• Collaborate cross-functionally with Product, Engineering, Legal, Marketing, and Finance to design high-impact integrations and go-to-market motions
• Build repeatable playbooks for evaluating new partner categories, selling into them, and scaling early wins
• Report on pipeline health, forecasts, and strategic priorities with clarity and rigor at the executive level.

Key Qualifications

• You’re a seasoned and tenacious business development leader with 10-12+ years of experience in strategic partnerships, business development, enterprise sales, or corporate development—ideally in fintech, SaaS, or platform technology companies
• You’ve successfully closed complex, multi-stakeholder deals for integrated SaaS or FinTech solutions with high revenue and strategic impact (e.g., >$20M revenue contribution)
• You’re a natural consultative relationship builder trusted by executive stakeholders — able to listen, problem-solve, and shape shared strategy
• You combine commercial creativity with financial rigor, able to build robust economic models that guide decision-making
• You thrive in ambiguous, high-velocity environments and know how to move from concept to contract quickly and with precision
• You’re hands-on and self-directed—equally strong at high-level strategy and ground-level execution.
• You’re deeply curious about financial technology and the systems that power money movement, payments, and embedded finance. 
• You’re an excellent communicator and storyteller, capable of articulating nuanced ideas with clarity and purpose. 
• You’re fanatical about pipeline hygiene and sales execution rigor—fluent in CRM discipline and sales forecasting best practices, and deeply accountable to yourself and others on execution & follow-through

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the on-target earning (OTE) pay range for this role is $336,000 - $420,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About Flex

Flex is a venture-backed fintech company helping businesses manage and optimize their spend with modern financial products and software. We partner with some of the most innovative companies in the world and operate in a highly regulated, fast-growing environment. As we continue to scale, building best‑in‑class risk and compliance programs is critical to enabling our growth.

The Role

We are looking for an Associate Director, Third-Party Risk Management (TPRM) to own the TPRM pillar at Flex. This is not a program management role. It is a pillar ownership role: you set the risk posture, define the operating model, and are accountable for outcomes across a vendor population that touches every part of the business.

You will lead a small team, establish the direction for how Flex evaluates and monitors third-party risk, and make the calls on where speed and rigor need to be balanced. You will design AI-enabled workflows that scale the team's capacity without sacrificing auditability or regulatory defensibility. And you will hold Flex's third-party risk position across the organization, shaping decisions in Product, Engineering, Finance, and Procurement rather than responding to requests from them.

This role is right for someone who has owned TPRM at a mature, regulated institution and also built something from the ground up at a high-growth fintech. Someone comfortable with ambiguity, confident in their risk judgment, and ready to be handed the reins.

What You’ll Do

1. Own Flex's third-party risk posture end-to-end: set the strategy, define the operating model, and be accountable for outcomes across the full vendor population
2. Establish and maintain the policies, standards, and governance framework that underpin TPRM across the organization
3. Make risk-based decisions on vendor approvals, exceptions, and escalations, including explicit tradeoffs between speed and risk exposure, and defend those positions to senior leadership and regulators
4. Architect scalable intake, tiering, due diligence, and monitoring workflows, designing AI-enabled automation where it improves speed and consistency without removing human judgment from consequential decisions
5. Build signal-driven monitoring systems that surface vendor risk in real time (financial distress, security incidents, operational failures) rather than relying on calendar-based review cycles
6. Design and own AI workflows for high-volume tasks like SOC report analysis, questionnaire scoring, and exception tracking, with clear auditability and human-in-the-loop checkpoints throughout
7. Drive risk alignment across Product, Engineering, Finance, and Procurement, shaping vendor strategy and sourcing decisions upstream rather than reviewing them after the fact
8. Serve as Flex's authoritative voice on third-party risk in regulatory exams, audits, and customer due diligence requests
9. Own the reporting framework that gives senior leadership real-time, decision-relevant visibility into third-party risk posture
10. Proactively identify emerging third-party risks across new vendor categories, evolving threat landscapes, and regulatory developments, and evolve controls before they become issues
11. Help mentor and develop more junior team members as the program and team scale

What We’re Looking For

• 7+ years of experience in third-party risk, vendor risk, or a closely related risk and compliance discipline
• Experience at both a large, regulated institution with a mature risk function and a high-growth, venture-backed fintech or technology company
• Demonstrated track record of making and defending risk-based decisions under ambiguity, including explicit speed-vs-risk tradeoffs
• Experience designing AI-enabled workflows for risk or compliance use cases, with a clear point of view on where automation helps and where human oversight is non-negotiable
• Strong working knowledge of vendor risk domains: security, privacy, operational, financial, and regulatory
• Proven ability to influence across Product, Engineering, and Finance, not just within a compliance or risk silo
• Strong communication skills; able to translate complex risk positions into clear recommendations for executive and board-level audiences
• Comfort with data; SQL experience or the ability to query and analyze data independently is a strong plus
• Experience supporting or leading regulatory exams in a financial services or fintech environment

Nice to Have

• Experience building a TPRM program from scratch at a high-growth company
• Familiarity with GRC platforms and common TPRM tooling
• Working knowledge of relevant frameworks and standards (SOC 2, ISO 27001, NIST, PCI, etc.)
• Prior people management or team lead experience

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $176,000—$220,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Our people team is seeking an analytical and detail-oriented Senior Manager, Compensation and Rewards to join our team. This is a critical role where you’ll act as a data-driven partner to our HRBPs, Managers, and Talent Partners, ensuring our compensation and rewards programs are competitive, equitable, and scalable.

This position requires a professional with a strong analytical mindset and the ability to operate with a high degree of autonomy in a fast-paced, high-growth environment. You will be responsible for the data-driven foundation that helps us hire and retain the talent shaping our corporate functions.

This is a hybrid position with on-site expectations of at least 3 days per week in our either our NYC or San Francisco office. Candidates relocating to our hubs may be eligible for relocation assistance.

What You'll Do

• Analytical Support: Provide data-backed guidance on compensation strategy and market trends across all of Flex.
• Compensation Benchmarking: Lead the benchmarking process for all global functions, targeting high-caliber data points to ensure we remain competitive in the fintech market.
• Program Administration: Manage the day-to-day execution of compensation cycles, including salary reviews, equity grants, and internal leveling audits.
• Offer Modeling: Manage the technical side of the offer process, including modeling complex compensation packages and maintaining market compensation databases.
• Stakeholder Partnership: Serve as a strategic partner to leaders and HRBPs, providing expert guidance on compensation philosophy and pay equity.
• Data Intelligence: Leverage data and market intelligence to influence sourcing strategies and continuously improve our internal rewards processes.
• Survey Submissions: Consolidate internal compensation data and submit to Radford.
• Benefits Administration: Manage the annual open enrollment process and partner with People Ops, who oversees the day-to-day administration of health, dental, and vision plans.
• Wellness Strategy: Evaluate and implement competitive fringe benefits and wellness programs that align with our culture and support employee retention.

Key Qualifications

• Experience: 6+ years of experience in an analytical role, ideally within Compensation, Total Rewards, or Finance.
• Environment: Proven success in a high-growth tech or fintech environment; you thrive in a fast-paced setting and are comfortable with ambiguity.
• Data Mastery: Exceptional Excel/Google Sheets skills with the ability to build complex models and translate raw data into actionable insights.
• Communication: Strong interpersonal skills, with the ability to explain complex compensation concepts to various stakeholders and senior leaders.
• Business Acumen: Ability to quickly understand the key drivers and talent needs of different departments.
• Mindset: A strategic mindset combined with a "roll-up-your-sleeves" attitude to execute tasks flawlessly.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $150,000 - $175,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

The Role

We are looking for an Associate Director, Third-Party Risk Management (TPRM) to own the TPRM pillar at Flex. This is not a program management role. It is a pillar ownership role: you set the risk posture, define the operating model, and are accountable for outcomes across a vendor population that touches every part of the business.

You will lead a small team, establish the direction for how Flex evaluates and monitors third-party risk, and make the calls on where speed and rigor need to be balanced. You will design AI-enabled workflows that scale the team's capacity without sacrificing auditability or regulatory defensibility. And you will hold Flex's third-party risk position across the organization, shaping decisions in Product, Engineering, Finance, and Procurement rather than responding to requests from them.

This role is right for someone who has owned TPRM at a mature, regulated institution and also built something from the ground up at a high-growth fintech. Someone comfortable with ambiguity, confident in their risk judgment, and ready to be handed the reins.

What You’ll Do

1. Own Flex's third-party risk posture end-to-end: set the strategy, define the operating model, and be accountable for outcomes across the full vendor population
2. Establish and maintain the policies, standards, and governance framework that underpin TPRM across the organization
3. Make risk-based decisions on vendor approvals, exceptions, and escalations, including explicit tradeoffs between speed and risk exposure, and defend those positions to senior leadership and regulators
4. Architect scalable intake, tiering, due diligence, and monitoring workflows, designing AI-enabled automation where it improves speed and consistency without removing human judgment from consequential decisions
5. Build signal-driven monitoring systems that surface vendor risk in real time (financial distress, security incidents, operational failures) rather than relying on calendar-based review cycles
6. Design and own AI workflows for high-volume tasks like SOC report analysis, questionnaire scoring, and exception tracking, with clear auditability and human-in-the-loop checkpoints throughout
7. Drive risk alignment across Product, Engineering, Finance, and Procurement, shaping vendor strategy and sourcing decisions upstream rather than reviewing them after the fact
8. Serve as Flex's authoritative voice on third-party risk in regulatory exams, audits, and customer due diligence requests
9. Own the reporting framework that gives senior leadership real-time, decision-relevant visibility into third-party risk posture
10. Proactively identify emerging third-party risks across new vendor categories, evolving threat landscapes, and regulatory developments, and evolve controls before they become issues
11. Help mentor and develop more junior team members as the program and team scale

What We’re Looking For

• 7+ years of experience in third-party risk, vendor risk, or a closely related risk and compliance discipline
• Experience at both a large, regulated institution with a mature risk function and a high-growth, venture-backed fintech or technology company
• Demonstrated track record of making and defending risk-based decisions under ambiguity, including explicit speed-vs-risk tradeoffs
• Experience designing AI-enabled workflows for risk or compliance use cases, with a clear point of view on where automation helps and where human oversight is non-negotiable
• Strong working knowledge of vendor risk domains: security, privacy, operational, financial, and regulatory
• Proven ability to influence across Product, Engineering, and Finance, not just within a compliance or risk silo
• Strong communication skills; able to translate complex risk positions into clear recommendations for executive and board-level audiences
• Comfort with data; SQL experience or the ability to query and analyze data independently is a strong plus
• Experience supporting or leading regulatory exams in a financial services or fintech environment

Nice to Have

• Experience building a TPRM program from scratch at a high-growth company
• Familiarity with GRC platforms and common TPRM tooling
• Working knowledge of relevant frameworks and standards (SOC 2, ISO 27001, NIST, PCI, etc.)
• Prior people management or team lead experience

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $176,000—$220,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

We’re hiring a Staff Brand Designer to bring the Flex brand to life across our marketing ecosystem. This role sits within Brand Marketing and supports Performance Marketing, Lifecycle, Social, Product Marketing, and Partnerships. You will play a central role in implementing Flex’s rebrand across channels, translating our visual identity into high-impact creative across paid, owned, and campaign surfaces. 

This is a senior individual contributor role for a designer with strong creative judgment, refined craft, and the ability to operate independently. You’ll move between concept and execution, applying a cohesive visual system across performance-driven, educational, and trust-building environments.

This is a hybrid position with on-site expectations of 2-3 days per week in our New York, San Francisco, or Salt Lake City headquarters. For candidates outside of the NY/NJ/SF/SLC area, you may be eligible for our relocation assistance program.

What you’ll do

• Implement Flex’s rebrand across all marketing and owned surfaces, ensuring visual consistency and high craft.
• Concept and execute brand-forward creative across paid ads, landing pages, lifecycle templates, social content, presentations, partner materials, and campaign assets.
• Translate a design-led identity into scalable systems that work across digital, web, email, social, and emerging channels.
• Create high-quality motion graphics and animations that enhance storytelling and elevate brand expression across paid media, social, and web experiences.
• Partner cross-functionally with Brand, Growth, Lifecycle, PMM, and external agencies to deliver work that balances channel performance with long-term brand equity.
• Contribute to brand governance tools, templates, and asset frameworks that enable teams to produce on-brand work efficiently.
• Maintain a high creative bar while operating with speed in a regulated environment.

Key qualifications

• 6–10+ years of experience in brand design, visual design, or art direction roles in high-growth consumer brand or agency environments.
• Exceptional portfolio demonstrating concept development and multidisciplinary expertise across web, paid media, lifecycle/email, social, and campaign systems.
• Expertise in modern design and animation tools (Figma, Adobe Creative Suite, etc.) with the ability to execute across multiple formats and asset types.
• Comfort and curiosity in experimenting with emerging AI-driven design tools and workflows to improve speed, iteration, and creative efficiency.
• Strong visual taste and attention to detail, with the ability to move quickly without sacrificing quality.
• Proven ability to manage time independently, prioritize effectively, and juggle multiple concurrent workstreams in a fast-paced environment.
  Experience in FinTech or other regulated industries is a plus.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $148,000—$185,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role 

Flex is investing in events as a primary channel for building brand awareness, pipeline, and deepening stakeholder relationships in our New Verticals business. As the Events Marketing Manager for New Verticals, you will design and execute our events strategy from the ground up. You'll work closely with the New Verticals revenue team, the Vice President of Partner Marketing, and cross-functional stakeholders to build a repeatable events playbook that generates pipeline, accelerates relationships, and builds Flex's brand in new markets.

What you’ll do 

• Own the full events calendar for our New Verticals business: execute 2-3 anchor industry events and support 3–5 smaller sales team events per vertical per year — from sponsorship negotiation and speaking opportunities through sales enablement, on-site execution, and post-event follow-up.
• Enable the New Verticals sales team to maximize their attendance at 3-5 smaller industry events per vertical per year — develop pre-event briefings, target account lists, and talking points so every rep walks in prepared; plan and execute 10–12 person executive dinners tied to key events to deepen partner relationships.
• Design and execute our events playbook for New Verticals, from run-of-show templates, budget tracking, attendee management, and measurement frameworks so strong execution becomes repeatable and scalable.
• Define target audience segments for each event format, identifying the right decision-makers at each prospect, setting attendance criteria, and use post-event data to continuously sharpen targeting.
• Partner with the revenue team to define target account lists for events and ensure revenue team follow-through post-event.
• Manage events budget with precision, from tracking actuals vs. forecast, surfacing tradeoffs, and optimizing for impact per dollar in terms of pipeline generation.
• Measure event effectiveness — attendance, pipeline generated, partner satisfaction — and report results to stakeholders cross-functionally.
• Evaluate third-party event sponsorships and partner-hosted events as co-marketing opportunities for Flex.
• Coordinate with the broader Partner Marketing team on integrated pre/post-event programs and co-marketing campaigns.

What you’ll bring 

• 3-5 years in B2B event marketing, field marketing, or demand generation, with experience producing both brand presence at large industry conferences, creative marketing activations to drive pipeline, and intimate executive events. 
• Budget management experience — you're comfortable owning a P&L for events and making smart tradeoffs
• Experience attributing event investment to pipeline & revenue outcomes. You can answer the question “was it worth it?” from any stakeholder with data
• Comfort with Salesforce and HubSpot for campaign tracking, attendee lists, and post-event follow-up sequences & workflows
• A builder's mindset. You've stood up events programs at early-stage companies or within new functions and can work without a fully formed playbook
• Proven track record running high-touch executive events from soup to nuts: venue, speakers, agenda, logistics, and measurement
• Experience & eagerness using AI thoughtfully and strategically in your day-to-day work 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As the Head of Product Compliance, you will lead Flex’s product compliance function, partnering closely with Product, Engineering, Legal, Risk, and Banking Partners to enable compliant innovation across Flex’s lending and payments ecosystem.

This leader will be responsible for:

• Driving the strategy and execution of product compliance advisory
• Scaling the function through AI-enabled workflows, automation, and intelligent compliance tooling
• Embedding compliance earlier in the product lifecycle
• Establishing durable governance that supports Flex’s GM operating model

This role will oversee a team responsible for product advisory, regulatory interpretation, product risk assessments, marketing review, and partner compliance coordination. A key priority for this role is to modernize the compliance operating model, including implementing AI-driven review systems, automated regulatory monitoring, and agent-based compliance workflows that increase both the speed and quality of compliance engagement.

What You Will Do

• Lead and scale the Product Compliance function, setting strategy, priorities, and operating standards that enable responsible growth across Flex’s lending and payments products.
• Embed compliance into the product lifecycle, from concept through launch and ongoing governance, ensuring regulatory requirements and consumer protection principles are integrated early in product design and decision-making.
• Serve as a strategic partner to Product, Engineering, Legal, Risk, and Marketing, guiding complex regulatory interpretation and enabling compliant innovation at the speed of the business.
• Modernize the compliance operating model by implementing AI-enabled workflows, automated monitoring, and intelligent tooling that increase the velocity, consistency, and scalability of compliance engagement.
• Deploy and govern AI-assisted review systems and agent-based workflows across areas such as marketing compliance review, regulatory change monitoring, and product risk assessment.
• Establish scalable compliance frameworks, including risk-tiered review processes, standards libraries, and governance mechanisms, that reduce friction while maintaining regulatory rigor.
• Oversee compliance advisory for new product launches, product changes, marketing initiatives, and emerging regulatory issues, ensuring decisions are well-documented and defensible.
• Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
• Represent Compliance in engagement with bank partners, regulators, and internal leadership, ensuring clarity, credibility, and alignment on regulatory expectations.
• Drive a culture of accountability, precision, and ownership within the Product Compliance team while developing leaders capable of operating effectively in a high-growth fintech environment.

Who You Are

• 10+ years of experience in compliance advisory, product compliance, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
• Proven experience leading product compliance or regulatory advisory teams in fast-moving technology organizations.
• Deep knowledge of consumer protection regulations, including lending, payments, and fintech regulatory frameworks.
• Demonstrated ability to partner effectively with product and engineering teams during product development.
• Experience building or scaling technology-enabled compliance programs.
• AI & Compliance Modernization Experience
• Experience implementing AI-enabled compliance tooling, automation frameworks, or agent-based workflows within compliance, risk, or product governance functions.
• Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
• Ability to translate regulatory requirements into technology-driven compliance solutions that integrate into product and operational workflows.

Why Join Us

This role offers a rare opportunity to shape how compliance operates within a high-growth fintech company. You will have the chance to define what a modern, technology-enabled compliance function looks like and help build systems that allow compliance to scale alongside innovation.

You will gain:

• High visibility with senior leadership and bank partners
• Ownership of one of the company’s most critical risk and governance functions
• The opportunity to build a next-generation compliance operating model powered by AI and automation
• A direct role in shaping how responsible fintech lending evolves

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $252,000—$315,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

We are seeking a highly strategic and data-driven Director of Product to lead our MarTech and Growth infrastructure efforts. This role is responsible for defining, leading and executing a martech/data product strategy that leverages our data assets to drive business outcomes, optimize operational efficiency, and enable personalized experiences for our customers. The ideal candidate will have a strong understanding of martech and associated data products, a collaborative spirit, and a proven track record of delivering impactful data solutions at scale.

This is a hybrid position with on-site expectations in our New York Headquarters or San Francisco/ Bay Area Office, 2-3 days per week depending on location. For candidates outside of a required location, you may be eligible for our relocation assistance program.

Responsibilities:

• Growth/Martech Product Strategy & Roadmap: Define and execute a vision for growth/MarTech infrastructure that aligns with company objectives, creating a roadmap that drives business value through actionable insights and predictive analytics.
• Platform Leadership: Build durable, cross-channel infrastructure that simplifies campaign orchestration through automation—enabling teams to experiment faster, personalize at scale, and accelerate sustainable growth.
• Experimentation at Scale: Build the foundation to support rapid A/B testing and campaign iteration across channels.
• Vendor and Build/Buy Strategy: Evaluate and manage vendor partnerships as part of a thoughtful build vs. buy approach
• Customer Insight and Personalization: Lead initiatives that harness data for customer personalization, enabling teams to leverage insights for targeted marketing, customer engagement, and growth.
• Data Governance & Compliance: Collaborate with legal, compliance, and security teams to establish data governance policies and ensure adherence to regulatory requirements (e.g., GDPR, CCPA).
• Measurement and Performance: Establish KPIs and benchmarks for data product performance, using quantitative insights to iterate and improve the impact of data initiatives.
• Stakeholder Engagement: Act as the primary point of contact for data product initiatives, partnering with engineering, data science, analytics, and business stakeholders to translate complex data requirements into scalable solutions that meet cross-departmental needs, and effectively communicating updates, insights, and strategies to leadership and other stakeholders.

Qualifications:

• Experience: 8+ years of experience in product management, specifically in martech, data product development, data infrastructure, or analytics platforms.
• Technical Skills: Proficiency in SQL, data analytics, and familiarity with data engineering concepts (ETL, data warehousing, API integrations). 
• Analytical Mindset: Ability to leverage data to make strategic product decisions and experience in quantitative analysis or data science.
• Leadership & Collaboration: Strong track record of cross-functional collaboration, with excellent communication skills to articulate data concepts to non-technical stakeholders.
• Agility & Innovation: Adaptable to changing business needs, with a proven ability to innovate and drive new data solutions in a dynamic environment.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $248,000—$310,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

About the Role

Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As the Head of Product Compliance, you will lead Flex’s product compliance function, partnering closely with Product, Engineering, Legal, Risk, and Banking Partners to enable compliant innovation across Flex’s lending and payments ecosystem.

This leader will be responsible for:

• Driving the strategy and execution of product compliance advisory
• Scaling the function through AI-enabled workflows, automation, and intelligent compliance tooling
• Embedding compliance earlier in the product lifecycle
• Establishing durable governance that supports Flex’s GM operating model

This role will oversee a team responsible for product advisory, regulatory interpretation, product risk assessments, marketing review, and partner compliance coordination. A key priority for this role is to modernize the compliance operating model, including implementing AI-driven review systems, automated regulatory monitoring, and agent-based compliance workflows that increase both the speed and quality of compliance engagement.

What You Will Do

• Lead and scale the Product Compliance function, setting strategy, priorities, and operating standards that enable responsible growth across Flex’s lending and payments products.
• Embed compliance into the product lifecycle, from concept through launch and ongoing governance, ensuring regulatory requirements and consumer protection principles are integrated early in product design and decision-making.
• Serve as a strategic partner to Product, Engineering, Legal, Risk, and Marketing, guiding complex regulatory interpretation and enabling compliant innovation at the speed of the business.
• Modernize the compliance operating model by implementing AI-enabled workflows, automated monitoring, and intelligent tooling that increase the velocity, consistency, and scalability of compliance engagement.
• Deploy and govern AI-assisted review systems and agent-based workflows across areas such as marketing compliance review, regulatory change monitoring, and product risk assessment.
• Establish scalable compliance frameworks, including risk-tiered review processes, standards libraries, and governance mechanisms, that reduce friction while maintaining regulatory rigor.
• Oversee compliance advisory for new product launches, product changes, marketing initiatives, and emerging regulatory issues, ensuring decisions are well-documented and defensible.
• Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
• Represent Compliance in engagement with bank partners, regulators, and internal leadership, ensuring clarity, credibility, and alignment on regulatory expectations.
• Drive a culture of accountability, precision, and ownership within the Product Compliance team while developing leaders capable of operating effectively in a high-growth fintech environment.

Who You Are

• 10+ years of experience in compliance advisory, product compliance, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
• Proven experience leading product compliance or regulatory advisory teams in fast-moving technology organizations.
• Deep knowledge of consumer protection regulations, including lending, payments, and fintech regulatory frameworks.
• Demonstrated ability to partner effectively with product and engineering teams during product development.
• Experience building or scaling technology-enabled compliance programs.
• AI & Compliance Modernization Experience
• Experience implementing AI-enabled compliance tooling, automation frameworks, or agent-based workflows within compliance, risk, or product governance functions.
• Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
• Ability to translate regulatory requirements into technology-driven compliance solutions that integrate into product and operational workflows.

Why Join Us

This role offers a rare opportunity to shape how compliance operates within a high-growth fintech company. You will have the chance to define what a modern, technology-enabled compliance function looks like and help build systems that allow compliance to scale alongside innovation.

You will gain:

• High visibility with senior leadership and bank partners
• Ownership of one of the company’s most critical risk and governance functions
• The opportunity to build a next-generation compliance operating model powered by AI and automation
• A direct role in shaping how responsible fintech lending evolves

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $252,000—$315,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is hiring an Associate General Counsel, Product & Regulatory to join our Product & Regulatory Legal team. This role leads cross-functional legal projects with company wide impact — partnering directly with senior leaders across Product, Engineering, Finance, and BD to shape how Flex navigates a complex and evolving consumer financial regulatory landscape. You’ll drive multiple strategic decisions simultaneously and own significant portions of the legal function roadmap.

What You’ll Do

• Lead cross-functional legal projects from intake to resolution — setting strategy, driving decisions, and coordinating across teams
• Serve as the senior legal partner for product and engineering, providing real-time guidance on new features, product enhancements, and go-to-market strategy
• Own regulatory change management end-to-end: monitor federal and state developments (CFPB, state AGs, state legislatures), assess business impact, and recommend a path forward
• Advise senior leaders on consumer regulatory risk, enforcement trends, and litigation exposure across Flex’s product lines
• Review and negotiate BD and partner agreements for consumer regulatory risk
• Identify opportunities to integrate new legal tools and workflows; coordinate with IT and Security to expand legal tech infrastructure
• Own the legal AI governance framework — define acceptable use standards, output review protocols, and escalation criteria; represent Legal in cross-functional AI working groups

What We’re Looking For

• 7+ years of legal experience with deep consumer financial services expertise — fintech, bank, CFPB/state agency, or outside counsel in this space
• Strong grasp of the consumer financial regulatory stack: CFPB rulemaking, Reg Z/TILA, UDAP/UDAAP, money transmission, state licensing (servicing, brokering)
• Proven track record advising product and engineering teams directly and influencing decisions at the senior leadership level
• Experience leading complex, cross-functional legal projects with significant company-wide impact
• Comfortable operating fast and with incomplete information — gives useful guidance before all the facts are in
• Clear, plain-English communicator; no one at Flex reads memos
• JD from an accredited law school; active bar admission required

Nice to Have

• Experience with rent-adjacent fintech, payments, or embedded finance products

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $256,000 - $320,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is hiring an Associate General Counsel, Product & Regulatory to join our Product & Regulatory Legal team. This role leads cross-functional legal projects with company wide impact — partnering directly with senior leaders across Product, Engineering, Finance, and BD to shape how Flex navigates a complex and evolving consumer financial regulatory landscape. You’ll drive multiple strategic decisions simultaneously and own significant portions of the legal function roadmap.

What You’ll Do

• Lead cross-functional legal projects from intake to resolution — setting strategy, driving decisions, and coordinating across teams
• Serve as the senior legal partner for product and engineering, providing real-time guidance on new features, product enhancements, and go-to-market strategy
• Own regulatory change management end-to-end: monitor federal and state developments (CFPB, state AGs, state legislatures), assess business impact, and recommend a path forward
• Advise senior leaders on consumer regulatory risk, enforcement trends, and litigation exposure across Flex’s product lines
• Review and negotiate BD and partner agreements for consumer regulatory risk
• Identify opportunities to integrate new legal tools and workflows; coordinate with IT and Security to expand legal tech infrastructure
• Own the legal AI governance framework — define acceptable use standards, output review protocols, and escalation criteria; represent Legal in cross-functional AI working groups

What We’re Looking For

• 7+ years of legal experience with deep consumer financial services expertise — fintech, bank, CFPB/state agency, or outside counsel in this space
• Strong grasp of the consumer financial regulatory stack: CFPB rulemaking, Reg Z/TILA, UDAP/UDAAP, money transmission, state licensing (servicing, brokering)
• Proven track record advising product and engineering teams directly and influencing decisions at the senior leadership level
• Experience leading complex, cross-functional legal projects with significant company-wide impact
• Comfortable operating fast and with incomplete information — gives useful guidance before all the facts are in
• Clear, plain-English communicator; no one at Flex reads memos
• JD from an accredited law school; active bar admission required

Nice to Have

• Experience with rent-adjacent fintech, payments, or embedded finance products

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $256,000 - $320,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex has grown our core flexible rent consumer product/business by distributing it through our rapidly expanding network of property management company partners. This core business is growing extremely fast, and we’re ready to take our next swing. We are hiring a strategic and analytical Growth leader to build our direct-to-consumer marketing strategy, focused on growing adoption outside of our property network. Reporting to our CMO, you and your team will own and scale all performance marketing efforts across channels, with accountability to end to end conversion.

This is a high-impact and creative role requiring strong analytical expertise, deep performance marketing knowledge, and big-picture thinking. You will work cross-functionally with product, sales, and analytics to develop and execute full-funnel marketing strategies that drive high-quality lead generation and optimize cost per acquisition.

 This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters or 2 days per week in our San Francisco Hub. For candidates outside of the NY/NJ/SF area, you may be eligible for our relocation assistance program.

What you’ll do

• Set the foundation for our growth effort by partnering with analytics on attribution and incrementality testing frameworks
• Deeply understand the Flex business and unit economics to lead budget planning, forecasting, and help set aggressive targets
• Move fast to drive Out Of Network growth, standing up and optimizing channels (digital, podcast, TV, etc) continuously testing creatives, messaging, and audience targeting to improve performance
• Define and track key performance metrics, leveraging analytics tools like Amplitude, Singular and Sigma to make data-driven marketing decisions
• Partner with our product team to build and execute referral programs and optimize the end to end experience.

Key qualifications

• 10+ years of experience in growth marketing or performance marketing
• Proven track record of building and scaling growth marketing in a high-growth D2C business, ideally in the fintech space
• Experience with a variety of channels with a strong expertise in digital marketing
• Deep analytical mindset with experience managing marketing budgets and forecasts, optimizing for ROI and A/B testing to drive growth
• Desire for fast-paced, entrepreneurial, and collaborative environment
• High attention to detail, including precise and effective communication with senior stakeholders
• Coach-player mindset — ability to build a high performing team while getting hands-on

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/SF), the base salary pay range for this role is $228,000—$285,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

The Role

We are looking for an Associate Director, Third-Party Risk Management (TPRM) to own the TPRM pillar at Flex. This is not a program management role. It is a pillar ownership role: you set the risk posture, define the operating model, and are accountable for outcomes across a vendor population that touches every part of the business.

You will lead a small team, establish the direction for how Flex evaluates and monitors third-party risk, and make the calls on where speed and rigor need to be balanced. You will design AI-enabled workflows that scale the team's capacity without sacrificing auditability or regulatory defensibility. And you will hold Flex's third-party risk position across the organization, shaping decisions in Product, Engineering, Finance, and Procurement rather than responding to requests from them.

This role is right for someone who has owned TPRM at a mature, regulated institution and also built something from the ground up at a high-growth fintech. Someone comfortable with ambiguity, confident in their risk judgment, and ready to be handed the reins.

What You’ll Do

1. Own Flex's third-party risk posture end-to-end: set the strategy, define the operating model, and be accountable for outcomes across the full vendor population
2. Establish and maintain the policies, standards, and governance framework that underpin TPRM across the organization
3. Make risk-based decisions on vendor approvals, exceptions, and escalations, including explicit tradeoffs between speed and risk exposure, and defend those positions to senior leadership and regulators
4. Architect scalable intake, tiering, due diligence, and monitoring workflows, designing AI-enabled automation where it improves speed and consistency without removing human judgment from consequential decisions
5. Build signal-driven monitoring systems that surface vendor risk in real time (financial distress, security incidents, operational failures) rather than relying on calendar-based review cycles
6. Design and own AI workflows for high-volume tasks like SOC report analysis, questionnaire scoring, and exception tracking, with clear auditability and human-in-the-loop checkpoints throughout
7. Drive risk alignment across Product, Engineering, Finance, and Procurement, shaping vendor strategy and sourcing decisions upstream rather than reviewing them after the fact
8. Serve as Flex's authoritative voice on third-party risk in regulatory exams, audits, and customer due diligence requests
9. Own the reporting framework that gives senior leadership real-time, decision-relevant visibility into third-party risk posture
10. Proactively identify emerging third-party risks across new vendor categories, evolving threat landscapes, and regulatory developments, and evolve controls before they become issues
11. Help mentor and develop more junior team members as the program and team scale

What We’re Looking For

• 7+ years of experience in third-party risk, vendor risk, or a closely related risk and compliance discipline
• Experience at both a large, regulated institution with a mature risk function and a high-growth, venture-backed fintech or technology company
• Demonstrated track record of making and defending risk-based decisions under ambiguity, including explicit speed-vs-risk tradeoffs
• Experience designing AI-enabled workflows for risk or compliance use cases, with a clear point of view on where automation helps and where human oversight is non-negotiable
• Strong working knowledge of vendor risk domains: security, privacy, operational, financial, and regulatory
• Proven ability to influence across Product, Engineering, and Finance, not just within a compliance or risk silo
• Strong communication skills; able to translate complex risk positions into clear recommendations for executive and board-level audiences
• Comfort with data; SQL experience or the ability to query and analyze data independently is a strong plus
• Experience supporting or leading regulatory exams in a financial services or fintech environment

Nice to Have

• Experience building a TPRM program from scratch at a high-growth company
• Familiarity with GRC platforms and common TPRM tooling
• Working knowledge of relevant frameworks and standards (SOC 2, ISO 27001, NIST, PCI, etc.)
• Prior people management or team lead experience

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $176,000—$220,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is seeking a tenacious, results-driven VP of Account Management to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex’s growth. 

What you’ll do

Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex’s growth objectives
• Define and implement strategies & operating models to maximize partnership value
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 
• Manage day-to-day operations, monthly and quarterly business reviews 

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex’s broader organizational objectives, serving as a strategist and thought leader

Key qualifications

• 15+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos 
• Highly analytical, with a strong understanding of B2B and B2C FinTech business models
• Thrives in fast-paced, ambiguous environments with the ability to move strategic initiatives from concept to execution with urgency
• Capable of developing scalable processes that create predictable and measurable outcomes
• Self-motivated, with a relentless drive to deliver measurable business impact

Compensation

About the Role

We’re looking for a Senior Director, Business Development (New Verticals) who lives for the hunt — a strategic seller who knows how to open doors, build conviction, and close complex platform deals that move the needle. You’ll take Flex’s pay-over-time platform into new industries and build the partnerships that define our next wave of growth.

This is a high-impact, outward-facing role where performance is measured in deals closed and markets won. Reporting to the VP of Strategic Partnerships, you’ll own the full sales motion — from pipeline creation and partner outreach to negotiation, launch, and revenue scale. You’ll target major payment platforms and vertical SaaS providers across insurance, utilities, telecom, auto, and healthcare, collaborating with GTM and Sales leadership to drive measurable adoption and sustained growth.

What You’ll Do

• Originate and Build New Partnerships. Proactively source, qualify, and pursue aggregator and platform partnership opportunities that unlock scalable access to new industries. Drive outbound prospecting, relationship development, and creative deal sourcing to build a healthy, high-value pipeline.
• Structure and Close Complex Deals. Lead the full lifecycle of strategic negotiations—including commercial terms, pricing, exclusivity, and go-to-market commitments—working cross-functionally with Legal and Finance to finalize agreements that drive material business impact.
• Develop Market Entry & GTM Strategies. Define Flex’s entry strategy for new payment categories, identifying where platform integration creates the most leverage. Translate market insights into actionable go-to-market plans and partnership roadmaps.
• Enable Scalable Distribution Through Platforms. Secure one-to-many integrations with partners that aggregate large populations of billers or consumers, enabling efficient, repeatable distribution through a single technical deployment.
• Align with GTM and Sales Teams. Partner with New Vertical GTM leadership and Sales team members to coordinate joint pipeline management, co-selling efforts, and downstream activation across Flex’s key verticals.
• Launch and Operationalize Partnerships. Work hand-in-hand with Product, Engineering, and Marketing to ensure seamless partner onboarding, technical deployment, and post-launch optimization.
• Feed Market Insights Back to Product. Provide structured market feedback to Product and Engineering teams to shape integration strategy, API roadmap, and partner tooling—ensuring Flex’s solutions remain competitive and scalable.

Key Qualifications

• 10+ years in business development, strategic partnerships, or enterprise sales within FinTech, Payments, or SaaS.
• Proven hunter DNA — demonstrated success in origination-heavy roles where you personally sourced and closed complex, first-of-kind deals.
• Strong experience working with aggregators or platform-based partnerships, ideally involving one-to-many distribution models.
• Full-cycle deal ownership — from outbound prospecting through contracting, launch, and scaling.
• Skilled communicator with executive presence, commercial fluency, and negotiation expertise.
• Operates with urgency, adaptability, and strategic judgment in fast-changing, high-growth environments.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the on-target earning (OTE) pay range for this role is $280,000 - $360,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is entering a new phase of growth and is hiring an Integrated Marketing Manager to own the operating system of our Brand & Reputation function. Reporting to the Head of Brand & Reputation, you’ll be the day-to-day driver of brand execution, translating strategy into high-quality, on-brand work that makes an impact.

You’ll play a central role in launching Flex’s new verbal and visual identity, building the systems that make it scalable while strengthening how we show up across reputation channels. This is a hands-on role for someone with strong creative instincts, operational discipline, and a bias toward action.

If you’re excited by the opportunity to help build a brand at scale, this role offers meaningful ownership and visibility from day one.

This is a hybrid position with on-site expectations of 2-3 days per week in our New York, San Francisco, or Salt Lake City headquarters. For candidates outside of the NY/NJ/SF/SLC area, you may be eligible for our relocation assistance program.

What you’ll do

• Lead day-to-day implementation of Flex’s rebrand, partnering with cross-functional teams and agency partners to ensure seamless rollout across channels
• Drive cross-functional campaign execution and brand activations, aligning stakeholders and ensuring outputs meet brand and compliance standards
• Build and maintain brand governance systems, including guidelines, templates, AI tools, and a well-organized asset library, that empower teams to produce high-quality, on-brand work efficiently
• Design and operationalize Flex’s reputation management system across reviews, social platforms, and external forums, including monitoring automation, escalation frameworks, and internal feedback loops
• Track and report on brand and reputation KPIs, synthesizing qualitative themes and quantitative metrics to inform priorities and demonstrate progress
• Design and refine AI-supported workflows that increase speed and consistency while preserving brand integrity and regulatory guardrails

Key qualifications

• 5–7 years of experience in brand, integrated marketing, or cross-functional marketing roles within high-growth environments
• Proven track record managing complex, multi-stakeholder initiatives with tight timelines
• Experience operating in regulated industries (fintech strongly preferred) with exposure to legal and compliance review processes
• Strong creative judgment across copy and design with the ability to deliver clear, actionable feedback that elevates work from good to great
• Exceptional project management discipline; you bring structure, clarity, and momentum to ambiguous environments
• Fluent in modern AI tools and actively exploring workflow automation; comfortable coaching and calibrating AI outputs for quality and accuracy
• High-agency operator who moves quickly, works independently, and takes ownership through completion

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

As VP of Sales, New Verticals, you will own the strategy, execution, team, and revenue results for Flex's expansion into utilities, insurance, and broadband — three large, underserved markets where consumers deserve the same payment flexibility Flex pioneered in rent.

Reporting to the Head of Strategic Partnerships (New Verticals), you will build and lead a high-performing sales team from the ground up, define go-to-market strategy for each vertical, and personally drive the enterprise partnerships that will define Flex's next chapter. This is a zero-to-one opportunity: you'll be shaping market entry, not inheriting a playbook.

The ideal candidate is a hands-on sales leader who has sold payment or fintech solutions into these verticals — not someone who has worked within them. You know the buyers, the conferences, the ecosystem, and you have a track record of closing first-of-kind deals.

What You’ll Do

Strategy & Market Ownership

• Develop and own the go-to-market strategy for utilities, insurance, and broadband — defining ICP, target accounts, partnership models, and vertical-specific positioning.
• Shape Flex's market entry approach in each vertical, translating market insight into executable sales plans with clear milestones and revenue targets.
• Identify emerging trends, competitive dynamics, and new partnership opportunities to keep Flex ahead of the market.
• Serve as the internal voice of each vertical — bringing customer and market feedback to Product, Marketing, and Leadership to influence roadmap and GTM strategy.

Team Building & Leadership

• Build and lead a high-performing vertical sales team — recruiting, onboarding, coaching, and retaining top talent across all three verticals.
• Define team structure, roles, and coverage models as the business scales; grow headcount in line with pipeline opportunity and revenue performance.
• Foster a culture of accountability, urgency, and collaboration; create an environment where reps are developed and top performers are retained.
• Partner with HR and recruiting to identify and close exceptional sales talent with deep vertical expertise.

Pipeline & Revenue Execution

• Own and drive the full sales cycle for enterprise partnerships — from prospecting and qualification through negotiation, close, and launch.
• Build and maintain a rigorous, data-driven pipeline; use CRM tools (Salesforce) to improve forecast accuracy, pipeline visibility, and deal velocity.
• Lead complex, multi-stakeholder deal negotiations involving legal, economic, and technical terms within partnership agreements.
• Personally carry and close strategic accounts while coaching the team to do the same at scale.

Cross-Functional Partnership

• Collaborate with Product and Engineering to ensure Flex's embedded payment offering is properly positioned and technically deployable within each vertical.
• Partner with Marketing to develop vertical-specific content, campaigns, and event presence that supports pipeline generation.
• Work with Partner Success to ensure seamless onboarding and long-term health of closed partnerships.
• Represent Flex at key industry conferences (e.g., EUCI, Xchange, NAIC) to build brand visibility, source pipeline, and establish thought leadership.

Key Qualifications

• 12+ years of experience in enterprise sales, strategic partnerships, or business development within FinTech or payments — with a demonstrated focus on new market entry.
• Proven track record selling payment solutions into utilities, insurance, and/or broadband — not working within these industries, but selling to them.
• Experience building and managing high-performing sales teams in a growth-stage or early-stage environment; you know how to hire, ramp, and develop sellers.
• Deep understanding of the buyer landscape across target verticals: who the decision-makers are, how they evaluate vendors, and what drives urgency.
• Demonstrated ability to close first-of-kind, complex enterprise deals involving novel product offerings and multi-party negotiations.
• Strong financial and legal acumen — comfortable building deal models, structuring partnership economics, and negotiating contract terms.
• Exceptional communication and executive presence; able to build trust with C-level stakeholders at prospective partner organizations.
• Comfortable with ambiguity and rapid iteration — you build structure, don't wait for it.
• High proficiency with Salesforce and data-driven sales methodologies; strong forecasting and pipeline management discipline.
• Active presence at relevant industry conferences and associations is a strong signal of the right industry orientation.

Compensation

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $400,000 - $500,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

We’re looking for a Senior Director, Business Development (New Verticals) who lives for the hunt — a strategic seller who knows how to open doors, build conviction, and close complex platform deals that move the needle. You’ll take Flex’s pay-over-time platform into new industries and build the partnerships that define our next wave of growth.

This is a high-impact, outward-facing role where performance is measured in deals closed and markets won. Reporting to the VP of Strategic Partnerships, you’ll own the full sales motion — from pipeline creation and partner outreach to negotiation, launch, and revenue scale. You’ll target major payment platforms and vertical SaaS providers across insurance, utilities, telecom, auto, and healthcare, collaborating with GTM and Sales leadership to drive measurable adoption and sustained growth.

What You’ll Do

• Originate and Build New Partnerships. Proactively source, qualify, and pursue aggregator and platform partnership opportunities that unlock scalable access to new industries. Drive outbound prospecting, relationship development, and creative deal sourcing to build a healthy, high-value pipeline.
• Structure and Close Complex Deals. Lead the full lifecycle of strategic negotiations—including commercial terms, pricing, exclusivity, and go-to-market commitments—working cross-functionally with Legal and Finance to finalize agreements that drive material business impact.
• Develop Market Entry & GTM Strategies. Define Flex’s entry strategy for new payment categories, identifying where platform integration creates the most leverage. Translate market insights into actionable go-to-market plans and partnership roadmaps.
• Enable Scalable Distribution Through Platforms. Secure one-to-many integrations with partners that aggregate large populations of billers or consumers, enabling efficient, repeatable distribution through a single technical deployment.
• Align with GTM and Sales Teams. Partner with New Vertical GTM leadership and Sales team members to coordinate joint pipeline management, co-selling efforts, and downstream activation across Flex’s key verticals.
• Launch and Operationalize Partnerships. Work hand-in-hand with Product, Engineering, and Marketing to ensure seamless partner onboarding, technical deployment, and post-launch optimization.
• Feed Market Insights Back to Product. Provide structured market feedback to Product and Engineering teams to shape integration strategy, API roadmap, and partner tooling—ensuring Flex’s solutions remain competitive and scalable.

Key Qualifications

• 10+ years in business development, strategic partnerships, or enterprise sales within FinTech, Payments, or SaaS.
• Proven hunter DNA — demonstrated success in origination-heavy roles where you personally sourced and closed complex, first-of-kind deals.
• Strong experience working with aggregators or platform-based partnerships, ideally involving one-to-many distribution models.
• Full-cycle deal ownership — from outbound prospecting through contracting, launch, and scaling.
• Skilled communicator with executive presence, commercial fluency, and negotiation expertise.
• Operates with urgency, adaptability, and strategic judgment in fast-changing, high-growth environments.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the on-target earning (OTE) pay range for this role is $280,000 - $360,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is on a mission to revolutionize the way bills are paid and we are looking for an exceptional sales rockstar to join our team as we rapidly expand into new markets. The successful candidate will be a team player, have an entrepreneurial mindset, see ambiguity as an opportunity and possess relentless grit, humility and curiosity. This role is based out of one of our hubs in NYC, SF, or SLC working hybrid 2-3x a week. If you are an established sales professional, ready to be a part of building a once in a generation company, let's chat! 

What you’ll do 

• New client acquisition - drive revenue and market share within rental real estate market
• Build and manage a robust pipeline in CRM 
• Establish relationships with senior executives and decision-makers through outbound efforts 
• Own the full sales cycle from lead to close 
• Educate prospective customers on the value of Flex 
• Navigate key decision makers to build awareness within organizations 
• Initiate, negotiate and close new and expansion contracts with customers 
• Collaborate and work with different members of the Accounts team to build strategic adoption plans for new customers 

Key qualifications 

• 3+ years of sales experience 
• Consistent track record of quota attainment 
• Develops relationships with middle management and ownership quickly and effectively
• Excellent written and verbal communication skills 
• Ability to be flexible and adaptive 
• Skilled at phone, email, and social media prospecting 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the OTE (On Target Earnings) pay range for this role is $124,000 - $155,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As the Head of Product Compliance, you will lead Flex’s product compliance function, partnering closely with Product, Engineering, Legal, Risk, and Banking Partners to enable compliant innovation across Flex’s lending and payments ecosystem.

This leader will be responsible for:

• Driving the strategy and execution of product compliance advisory
• Scaling the function through AI-enabled workflows, automation, and intelligent compliance tooling
• Embedding compliance earlier in the product lifecycle
• Establishing durable governance that supports Flex’s GM operating model

This role will oversee a team responsible for product advisory, regulatory interpretation, product risk assessments, marketing review, and partner compliance coordination. A key priority for this role is to modernize the compliance operating model, including implementing AI-driven review systems, automated regulatory monitoring, and agent-based compliance workflows that increase both the speed and quality of compliance engagement.

What You Will Do

• Lead and scale the Product Compliance function, setting strategy, priorities, and operating standards that enable responsible growth across Flex’s lending and payments products.
• Embed compliance into the product lifecycle, from concept through launch and ongoing governance, ensuring regulatory requirements and consumer protection principles are integrated early in product design and decision-making.
• Serve as a strategic partner to Product, Engineering, Legal, Risk, and Marketing, guiding complex regulatory interpretation and enabling compliant innovation at the speed of the business.
• Modernize the compliance operating model by implementing AI-enabled workflows, automated monitoring, and intelligent tooling that increase the velocity, consistency, and scalability of compliance engagement.
• Deploy and govern AI-assisted review systems and agent-based workflows across areas such as marketing compliance review, regulatory change monitoring, and product risk assessment.
• Establish scalable compliance frameworks, including risk-tiered review processes, standards libraries, and governance mechanisms, that reduce friction while maintaining regulatory rigor.
• Oversee compliance advisory for new product launches, product changes, marketing initiatives, and emerging regulatory issues, ensuring decisions are well-documented and defensible.
• Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
• Represent Compliance in engagement with bank partners, regulators, and internal leadership, ensuring clarity, credibility, and alignment on regulatory expectations.
• Drive a culture of accountability, precision, and ownership within the Product Compliance team while developing leaders capable of operating effectively in a high-growth fintech environment.

Who You Are

• 10+ years of experience in compliance advisory, product compliance, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
• Proven experience leading product compliance or regulatory advisory teams in fast-moving technology organizations.
• Deep knowledge of consumer protection regulations, including lending, payments, and fintech regulatory frameworks.
• Demonstrated ability to partner effectively with product and engineering teams during product development.
• Experience building or scaling technology-enabled compliance programs.
• AI & Compliance Modernization Experience
• Experience implementing AI-enabled compliance tooling, automation frameworks, or agent-based workflows within compliance, risk, or product governance functions.
• Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
• Ability to translate regulatory requirements into technology-driven compliance solutions that integrate into product and operational workflows.

Why Join Us

This role offers a rare opportunity to shape how compliance operates within a high-growth fintech company. You will have the chance to define what a modern, technology-enabled compliance function looks like and help build systems that allow compliance to scale alongside innovation.

You will gain:

• High visibility with senior leadership and bank partners
• Ownership of one of the company’s most critical risk and governance functions
• The opportunity to build a next-generation compliance operating model powered by AI and automation
• A direct role in shaping how responsible fintech lending evolves

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $252,000—$315,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is entering a pivotal stage of growth where how we tell our story matters as much as the product we build. As the Head of Communications, you will lead the strategy and execution behind Flex’s external narrative, ensuring our mission, product, and impact are clearly understood across media, partners, and the broader fintech ecosystem. You will oversee our PR agency relationship, drive proactive media engagement, and guide the company through high-stakes communications moments with confidence and clarity. 

This role requires both strategic thinking and hands-on execution, working closely with executive leadership to shape messaging, prepare spokespeople, and ensure Flex is represented thoughtfully in the public conversation. The ideal candidate thrives in fast-moving environments and is comfortable navigating complex narratives in regulated industries. This role reports to the Chief Marketing Officer and will play a key role in protecting and strengthening Flex’s reputation as we scale.

What you’ll do

• Develop and maintain Flex’s core narrative and messaging framework, ensuring consistency across media, partners, and public-facing communications
• Own and manage the relationship with our PR agency, setting strategy, briefing priorities, and holding them accountable for measurable outcomes
• Lead proactive media engagement including press outreach, executive profiles, thought leadership placements, and product or company announcements
• Serve as a key partner to executive leadership by preparing talking points, media training, and interview preparation for external engagements
• Act as the company’s communications lead during sensitive or high-stakes situations, crafting responses and representing Flex with clarity and composure
• Monitor media coverage and industry narratives related to fintech and consumer finance, identifying opportunities to proactively shape the conversation
• Build and scale the communications function over time as Flex continues to grow

Key qualifications

• 10+ years of communications experience, with significant time in fintech, financial services, or another highly regulated consumer industry
• Proven track record managing PR agencies and holding them accountable for strategic outcomes
• Experience navigating high-stakes or adversarial media environments - not just securing coverage in friendly outlets
• A confident and credible spokesperson who is comfortable speaking on the record, on camera, and representing the company publicly
• Ability to translate complex financial products and concepts into clear, human narratives without oversimplifying
• Thrives in fast-moving environments and is comfortable operating both strategically and hands-on when needed

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $228,000—$285,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is on a mission to revolutionize the way bills are paid and we are looking for an exceptional sales rockstar to join our team as we rapidly expand into new markets. The successful candidate will be a team player, have an entrepreneurial mindset, see ambiguity as an opportunity and possess relentless grit, humility and curiosity. This role is based out of one of our hubs in NYC, SF, or SLC working hybrid 2-3x a week. If you are an established sales professional, ready to be a part of building a once in a generation company, let's chat! 

What you’ll do 

• New client acquisition - drive revenue and market share within rental real estate market
• Build and manage a robust pipeline in CRM 
• Establish relationships with senior executives and decision-makers through outbound efforts 
• Own the full sales cycle from lead to close 
• Educate prospective customers on the value of Flex 
• Navigate key decision makers to build awareness within organizations 
• Initiate, negotiate and close new and expansion contracts with customers 
• Collaborate and work with different members of the Accounts team to build strategic adoption plans for new customers 

Key qualifications 

• 3+ years of sales experience 
• Consistent track record of quota attainment 
• Develops relationships with middle management and ownership quickly and effectively
• Excellent written and verbal communication skills 
• Ability to be flexible and adaptive 
• Skilled at phone, email, and social media prospecting 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 3 markets (Utah), the OTE (On Target Earnings) pay range for this role is $105,400 - $131,750 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is entering a new phase of growth and is hiring an Integrated Marketing Manager to own the operating system of our Brand & Reputation function. Reporting to the Head of Brand & Reputation, you’ll be the day-to-day driver of brand execution, translating strategy into high-quality, on-brand work that makes an impact.

You’ll play a central role in launching Flex’s new verbal and visual identity, building the systems that make it scalable while strengthening how we show up across reputation channels. This is a hands-on role for someone with strong creative instincts, operational discipline, and a bias toward action.

If you’re excited by the opportunity to help build a brand at scale, this role offers meaningful ownership and visibility from day one.

This is a hybrid position with on-site expectations of 2-3 days per week in our New York, San Francisco, or Salt Lake City headquarters. For candidates outside of the NY/NJ/SF/SLC area, you may be eligible for our relocation assistance program.

What you’ll do

• Lead day-to-day implementation of Flex’s rebrand, partnering with cross-functional teams and agency partners to ensure seamless rollout across channels
• Drive cross-functional campaign execution and brand activations, aligning stakeholders and ensuring outputs meet brand and compliance standards
• Build and maintain brand governance systems, including guidelines, templates, AI tools, and a well-organized asset library, that empower teams to produce high-quality, on-brand work efficiently
• Design and operationalize Flex’s reputation management system across reviews, social platforms, and external forums, including monitoring automation, escalation frameworks, and internal feedback loops
• Track and report on brand and reputation KPIs, synthesizing qualitative themes and quantitative metrics to inform priorities and demonstrate progress
• Design and refine AI-supported workflows that increase speed and consistency while preserving brand integrity and regulatory guardrails

Key qualifications

• 5–7 years of experience in brand, integrated marketing, or cross-functional marketing roles within high-growth environments
• Proven track record managing complex, multi-stakeholder initiatives with tight timelines
• Experience operating in regulated industries (fintech strongly preferred) with exposure to legal and compliance review processes
• Strong creative judgment across copy and design with the ability to deliver clear, actionable feedback that elevates work from good to great
• Exceptional project management discipline; you bring structure, clarity, and momentum to ambiguous environments
• Fluent in modern AI tools and actively exploring workflow automation; comfortable coaching and calibrating AI outputs for quality and accuracy
• High-agency operator who moves quickly, works independently, and takes ownership through completion

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

We’re hiring a Senior Product Marketing Manager, Rent to lead the end-to-end strategy and execution for high-impact initiatives within our core Rent experience.

This role goes beyond traditional GTM. You will act as a strategic partner to Product, Design, and Growth, shaping both what we build and how it is brought to market. You will own product narratives, in-product experiences, and communication systems that directly influence adoption, retention, monetization, and customer trust.

You will serve as the voice of the renter, ensuring that complex financial mechanics are translated into clear, intuitive experiences that drive confidence and behavior change at scale.

What you’ll do

• Own and drive critical product bets: Lead end-to-end product marketing for key initiatives across the Rent experience, from early concept through launch and post-launch optimization. Define success, drive alignment, and ensure measurable business impact.
• Define positioning and product narrative: Develop clear, differentiated positioning grounded in customer insight. Build narratives that scale across in-product experiences, lifecycle communications, and external channels, ensuring consistency and clarity at every touchpoint.
• Shape the in-product experience: Partner deeply with Product and Design to influence onboarding, education, and decision-making moments. Ensure the product experience itself communicates value clearly and drives correct usage.
• Lead GTM strategy and execution: Set the GTM strategy for launches and product changes, including channel selection, messaging systems, rollout planning, and performance measurement. Drive execution across cross-functional teams and ensure high-quality delivery under evolving constraints.
• Drive growth through messaging and experimentation: Continuously test and optimize messaging, UX, and lifecycle moments to improve activation, engagement, retention, and monetization. Use data and experimentation to refine strategy and unlock incremental impact.
• Influence cross-functional strategy and alignment: Partner with Product, Design, Growth, Risk, Legal, and CS to align on priorities, navigate tradeoffs, and drive decisions. Act as a connective layer across teams to reduce friction and accelerate execution.
• Build scalable PMM systems: Develop and maintain foundational frameworks including positioning, pricing narratives, messaging hierarchies, and enablement materials that raise the quality and consistency of how Flex communicates.

What You’ll Bring

• 7-9 years of experience in product marketing, with a focus on high-growth consumer or fintech environments.
• Proven business impact through GTM ownership: Track record of leading end-to-end product marketing for complex launches or product areas, with measurable impact on adoption, retention, conversion, or revenue.
• Strong cross-functional influence: Ability to partner with and influence Product, Design, Analytics, and Legal to drive alignment and shape outcomes, not just execute against them.
• Strategic and analytical rigor: Comfort using data to inform decisions and evaluate performance, paired with strong judgment in ambiguous or fast-moving environments.
• Ability to translate complexity into clarity: Skilled at turning complex systems, especially financial concepts, into simple, intuitive messaging and experiences that build trust.
• High ownership and bias for action: Comfort operating autonomously in a lean environment, balancing strategic thinking with hands-on execution.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $164,000—$205,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

We’re hiring a Staff Brand Designer to bring the Flex brand to life across our marketing ecosystem. This role sits within Brand Marketing and supports Performance Marketing, Lifecycle, Social, Product Marketing, and Partnerships. You will play a central role in implementing Flex’s rebrand across channels, translating our visual identity into high-impact creative across paid, owned, and campaign surfaces. 

This is a senior individual contributor role for a designer with strong creative judgment, refined craft, and the ability to operate independently. You’ll move between concept and execution, applying a cohesive visual system across performance-driven, educational, and trust-building environments.

This is a hybrid position with on-site expectations of 2-3 days per week in our New York, San Francisco, or Salt Lake City headquarters. For candidates outside of the NY/NJ/SF/SLC area, you may be eligible for our relocation assistance program.

What you’ll do

• Implement Flex’s rebrand across all marketing and owned surfaces, ensuring visual consistency and high craft.
• Concept and execute brand-forward creative across paid ads, landing pages, lifecycle templates, social content, presentations, partner materials, and campaign assets.
• Translate a design-led identity into scalable systems that work across digital, web, email, social, and emerging channels.
• Create high-quality motion graphics and animations that enhance storytelling and elevate brand expression across paid media, social, and web experiences
• Partner cross-functionally with Brand, Growth, Lifecycle, PMM, and external agencies to deliver work that balances channel performance with long-term brand equity.
• Contribute to brand governance tools, templates, and asset frameworks that enable teams to produce on-brand work efficiently.
• Maintain a high creative bar while operating with speed in a regulated environment.

Key qualifications

• 6–10+ years of experience in brand design, visual design, or art direction roles in high-growth consumer brand or agency environments.
• Exceptional portfolio demonstrating concept development and multidisciplinary expertise across web, paid media, lifecycle/email, social, and campaign systems.
• Expertise in modern design and animation tools (Figma, Adobe Creative Suite, etc.) with the ability to execute across multiple formats and asset types.
• Comfort and curiosity in experimenting with emerging AI-driven design tools and workflows to improve speed, iteration, and creative efficiency.
• Strong visual taste and attention to detail, with the ability to move quickly without sacrificing quality.
• Proven ability to manage time independently, prioritize effectively, and juggle multiple concurrent workstreams in a fast-paced environment.
  Experience in FinTech or other regulated industries is a plus.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $148,000- $185,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is seeking an ambitious, results-driven Senior Manager, Partnerships Strategy and Operations, to own the strategy, systems and insights that accelerate user adoption and growth across all of our partnership verticals. This role is ideal for a highly analytical problem solver, who can blend user conversion funnel strategy, experimentation, cross-functional mobilization and partner enablement. Reporting to the Senior Director of Strategic Partnerships, you’ll play a critical role in driving growth across partners, developing a best-in-class partnership playbook and translating learnings into new vertical partnerships. This position offers a hybrid work environment.

This role is available to candidates working 2-3 days a week hybrid in either our NYC, SF, or Salt Lake City office. Candidates relocating to our hubs may be eligible for relocation assistance.

Key Responsibilities

Partner Growth Strategy

• Own user conversion funnel improvement across every stage of the user journey (from click to sign-up to transacting to repeat transactions)
• Build a comprehensive funnel strategy that outlines target KPIs, diagnostics, and key growth levers
• Define “what good looks like” for strategic partner user conversion funnels, drawing inspiration from other Flex channels and high-performing ecosystems outside of Flex
• Identify cross-partner and cross-vertical insights that drive scalable growth playbooks

Analytics, Insights & Experimentation

• Partner with Data & Insights to develop dashboards, frameworks, and tools that surface funnel health, trends, and risks
• Maintain a centralized repository of experiments, tests, results, and learnings across all partnership types
• Conduct root-cause analysis on funnel bottlenecks and develop actionable recommendations

Cross-Functional Leadership & Operational Excellence

• Collaborate closely with the Strategic Partnerships team to translate insights into high-impact initiatives and ensure strong execution with partners
• Partner with Product, Engineering, and Design to recommend and prioritize enhancements to partner-facing experiences
• Drive cross-functional alignment on partner growth objectives, operating rhythms, and accountability

Partner Enablement & Go-to-Market Support

• Develop scalable tools, playbooks, and best practices for partners to optimize activation and utilization
• Inform partner-facing collateral, communications, and training materials that drive funnel efficiency
• Support QBRs, MBRs, and partner discussions with data-driven insights and recommendations

Qualifications:

• 6–8+ years of experience in strategy, partnerships, business operations, revenue strategy, top-tier strategy consulting, or a similar analytical and cross-functional role
• Demonstrated success driving measurable growth through funnel optimization, experimentation, and data-driven strategy
• Strong analytical capabilities with experience in building models, dashboards, and insights used for strategic decision-making
• Exceptional cross-functional collaboration skills; able to guide teams toward clarity, alignment, and execution
• Excellent communication and presentation abilities; comfortable influencing senior stakeholders internally and externally
• Highly organized and detail-oriented, with the ability to manage multiple initiatives in a fast-paced environment
• Familiarity with BI tools, funnel analytics, and experimentation frameworks is a strong plus
• Bachelor’s degree required

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s on-target earning (OTE) pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. 

•  Tier A (NYC/SF/Seattle): $192,000 - $240,000
•  Tier B (Austin, Washington D.C. Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta : $172,000 - $186,000
•  Tier C (SLC/All Other States): $163,000 - $204,000

About the Role

Flex is on a mission to give consumers control over their most significant recurring expenses — and auto insurance premiums sit squarely in that category. For most drivers, auto insurance is a non-negotiable monthly commitment, yet the payment experience has remained rigid and unforgiving. Flex changes that. As Director or Senior Director, New Vertical Sales (Auto Insurance), you will own Flex’s go-to-market strategy and commercial execution for the auto insurance vertical, building the enterprise partnerships that establish Flex as the embedded payment flexibility layer for carriers, agencies, and their policyholders.

Reporting to the VP of Strategic Partnerships (New Verticals), you will define the approach, build the pipeline, and close the deals that put this vertical on the map for Flex. This is a true zero-to-one charter — you will identify the right partners across personal lines carriers, independent agencies, and auto insurtechs, develop those relationships at the executive level, and drive deals from initial conversation through signed agreement and go-live. You will work hand-in-hand with Product, Engineering, Marketing, and Finance to shape Flex’s offering for the insurance market and ensure every partnership delivers real, measurable value.

This is a remote role is for an individual contributor who thrives in ambiguity, sets the agenda rather than waiting for one, and has the market credibility and executive presence to open doors and close deals in the auto insurance space. Success looks like a scaled, repeatable partner acquisition motion, a growing book of live carrier and agency partnerships, and a clear point of view on where Flex should go next in insurance.

What You'll Do

• Build Flex’s go-to-market strategy for the auto insurance vertical — identifying the highest-value partner segments across personal lines carriers, independent agencies, and insurtechs, and building the pipeline to pursue them
• Lead enterprise sales development end-to-end, from prospecting and executive relationship-building through term sheet negotiation, contract execution, and go-live
• Serve as a credible, trusted advisor to C-level and senior decision-makers at target organizations, deeply understanding their strategic priorities and articulating exactly how Flex creates value for their policyholders and their business
• Close deals by owning complex, multi-stakeholder deal negotiations — structuring partnership economics that work for both parties while navigating legal, compliance, and procurement processes with urgency
• Shepherd each partnership from signed agreement through technical deployment and go-live, working closely with Product and Engineering to ensure strong execution and early performance metrics
• Translate partner feedback and competitive dynamics in the auto insurance market into actionable input for Product, Marketing, and Pricing — continuously sharpening Flex’s positioning and offering
• Build the auto insurance sales playbook — documenting learnings, establishing scalable processes, and developing the repeatable partner acquisition motion that enables efficient growth beyond initial market entry
• Leverage AI-assisted sales tools to drive pipeline efficiency, inform competitive strategy, and accelerate deal progression at scale

Key Qualifications

• 10+ years of experience in enterprise sales, business development, or strategic partnerships, with meaningful experience selling into or partnering with auto insurance carriers and independent agencies
• Deep knowledge of the auto insurance market — you understand how personal lines carriers and agencies operate, how premium payment and installment programs are structured, and where embedded payment flexibility creates value for policyholders and partners alike
• A track record of closing complex, first-of-kind enterprise deals in new markets, ideally involving embedded financial products, premium financing, or consumer payment programs in high-ACV, multi-stakeholder environments
• Executive presence and influence — you have operated confidently at the C-suite level, building trust with senior decision-makers at carriers and agencies and navigating complex organizations to drive deals to close
• Strong financial and legal acumen — you can build and defend deal models, structure partnership economics, and negotiate agreements with commercial rigor and an understanding of insurance regulatory considerations
• High agency and comfort with ambiguity — you define your own approach in undefined spaces, bring clarity and momentum to evolving situations, and set the agenda rather than waiting for direction
• Proven cross-functional leadership — you have aligned Product, Engineering, and Marketing around partner priorities and used those relationships to accelerate deal outcomes and improve the product
• Fluency with AI-assisted sales tools as a core part of your workflow — you use them to sharpen competitive intelligence, personalize outreach at scale, and drive more efficient pipeline management

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. 

• Senior Director, New Vertical Sales: $320,000-$400,000 OTE
• Director, New Vertical Sales: $272,000 - $340,000 OTE

About the Role

Our people team is seeking an analytical and detail-oriented Manager, Compensation and Rewards to join our team. This is a critical role where you’ll act as a data-driven partner to our HRBPs, Managers, and Talent Partners, ensuring our compensation and rewards programs are competitive, equitable, and scalable.

This position requires a professional with a strong analytical mindset and the ability to operate with a high degree of autonomy in a fast-paced, high-growth environment. You will be responsible for the data-driven foundation that helps us hire and retain the talent shaping our corporate functions.

This is a hybrid position with on-site expectations of at least 3 days per week in our either our NYC or San Francisco office. Candidates relocating to our hubs may be eligible for relocation assistance.

What You'll Do

• Analytical Support: Provide data-backed guidance on compensation strategy and market trends across all of Flex.
• Compensation Benchmarking: Lead the benchmarking process for all global functions, targeting high-caliber data points to ensure we remain competitive in the fintech market.
• Program Administration: Manage the day-to-day execution of compensation cycles, including salary reviews, equity grants, and internal leveling audits.
• Offer Modeling: Manage the technical side of the offer process, including modeling complex compensation packages and maintaining market compensation databases.
• Stakeholder Partnership: Serve as a strategic partner to leaders and HRBPs, providing expert guidance on compensation philosophy and pay equity.
• Data Intelligence: Leverage data and market intelligence to influence sourcing strategies and continuously improve our internal rewards processes.
• Survey Submissions: Consolidate internal compensation data and submit to Radford.
• Benefits Administration: Manage the annual open enrollment process and partner with People Ops, who oversees the day-to-day administration of health, dental, and vision plans.
• Wellness Strategy: Evaluate and implement competitive fringe benefits and wellness programs that align with our culture and support employee retention.

Key Qualifications

• Experience: 6+ years of experience in an analytical role, ideally within Compensation, Total Rewards, or Finance.
• Environment: Proven success in a high-growth tech or fintech environment; you thrive in a fast-paced setting and are comfortable with ambiguity.
• Data Mastery: Exceptional Excel/Google Sheets skills with the ability to build complex models and translate raw data into actionable insights.
• Communication: Strong interpersonal skills, with the ability to explain complex compensation concepts to various stakeholders and senior leaders.
• Business Acumen: Ability to quickly understand the key drivers and talent needs of different departments.
• Mindset: A strategic mindset combined with a "roll-up-your-sleeves" attitude to execute tasks flawlessly.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $150,000 - $175,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is on a mission to revolutionize the way bills are paid and we are looking for an exceptional sales rockstar to join our team as we rapidly expand into new markets. The successful candidate will be a team player, have an entrepreneurial mindset, see ambiguity as an opportunity and possess relentless grit, humility and curiosity. This role is based out of one of our hubs in NYC, SF, or SLC working hybrid 2-3x a week. If you are an established sales professional, ready to be a part of building a once in a generation company, let's chat! 

What you’ll do 

• New client acquisition - drive revenue and market share within rental real estate market
• Build and manage a robust pipeline in CRM 
• Establish relationships with senior executives and decision-makers through outbound efforts 
• Own the full sales cycle from lead to close 
• Educate prospective customers on the value of Flex 
• Navigate key decision makers to build awareness within organizations 
• Initiate, negotiate and close new and expansion contracts with customers 
• Collaborate and work with different members of the Accounts team to build strategic adoption plans for new customers 

Key qualifications 

• 3+ years of sales experience 
• Consistent track record of quota attainment 
• Develops relationships with middle management and ownership quickly and effectively
• Excellent written and verbal communication skills 
• Ability to be flexible and adaptive 
• Skilled at phone, email, and social media prospecting 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the OTE (On Target Earnings) pay range for this role is $124,000 - $155,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is seeking an ambitious, results-driven Senior Manager, Partnerships Strategy and Operations, to own the strategy, systems and insights that accelerate user adoption and growth across all of our partnership verticals. This role is ideal for a highly analytical problem solver, who can blend user conversion funnel strategy, experimentation, cross-functional mobilization and partner enablement. Reporting to the Senior Director of Strategic Partnerships, you’ll play a critical role in driving growth across partners, developing a best-in-class partnership playbook and translating learnings into new vertical partnerships. This position offers a hybrid work environment.

This role is available to candidates working 2-3 days a week hybrid in either our NYC, SF, or Salt Lake City office. Candidates relocating to our hubs may be eligible for relocation assistance.

Key Responsibilities

Partner Growth Strategy

• Own user conversion funnel improvement across every stage of the user journey (from click to sign-up to transacting to repeat transactions)
• Build a comprehensive funnel strategy that outlines target KPIs, diagnostics, and key growth levers
• Define “what good looks like” for strategic partner user conversion funnels, drawing inspiration from other Flex channels and high-performing ecosystems outside of Flex
• Identify cross-partner and cross-vertical insights that drive scalable growth playbooks

Analytics, Insights & Experimentation

• Partner with Data & Insights to develop dashboards, frameworks, and tools that surface funnel health, trends, and risks
• Maintain a centralized repository of experiments, tests, results, and learnings across all partnership types
• Conduct root-cause analysis on funnel bottlenecks and develop actionable recommendations

Cross-Functional Leadership & Operational Excellence

• Collaborate closely with the Strategic Partnerships team to translate insights into high-impact initiatives and ensure strong execution with partners
• Partner with Product, Engineering, and Design to recommend and prioritize enhancements to partner-facing experiences
• Drive cross-functional alignment on partner growth objectives, operating rhythms, and accountability

Partner Enablement & Go-to-Market Support

• Develop scalable tools, playbooks, and best practices for partners to optimize activation and utilization
• Inform partner-facing collateral, communications, and training materials that drive funnel efficiency
• Support QBRs, MBRs, and partner discussions with data-driven insights and recommendations

Qualifications:

• 6–8+ years of experience in strategy, partnerships, business operations, revenue strategy, top-tier strategy consulting, or a similar analytical and cross-functional role
• Demonstrated success driving measurable growth through funnel optimization, experimentation, and data-driven strategy
• Strong analytical capabilities with experience in building models, dashboards, and insights used for strategic decision-making
• Exceptional cross-functional collaboration skills; able to guide teams toward clarity, alignment, and execution
• Excellent communication and presentation abilities; comfortable influencing senior stakeholders internally and externally
• Highly organized and detail-oriented, with the ability to manage multiple initiatives in a fast-paced environment
• Familiarity with BI tools, funnel analytics, and experimentation frameworks is a strong plus
• Bachelor’s degree required

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s on-target earning (OTE) pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. 

•  Tier A (NYC/SF/Seattle): $192,000 - $240,000
•  Tier B (Austin, Washington D.C. Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta : $172,000 - $186,000
•  Tier C (SLC/All Other States): $163,000 - $204,000

About the Role

Our people team is seeking an analytical and detail-oriented Manager, Compensation and Rewards to join our team. This is a critical role where you’ll act as a data-driven partner to our HRBPs, Managers, and Talent Partners, ensuring our compensation and rewards programs are competitive, equitable, and scalable.

This position requires a professional with a strong analytical mindset and the ability to operate with a high degree of autonomy in a fast-paced, high-growth environment. You will be responsible for the data-driven foundation that helps us hire and retain the talent shaping our corporate functions.

This is a hybrid position with on-site expectations of at least 3 days per week in our either our NYC or San Francisco office. Candidates relocating to our hubs may be eligible for relocation assistance.

What You'll Do

• Analytical Support: Provide data-backed guidance on compensation strategy and market trends across all of Flex.
• Compensation Benchmarking: Lead the benchmarking process for all global functions, targeting high-caliber data points to ensure we remain competitive in the fintech market.
• Program Administration: Manage the day-to-day execution of compensation cycles, including salary reviews, equity grants, and internal leveling audits.
• Offer Modeling: Manage the technical side of the offer process, including modeling complex compensation packages and maintaining market compensation databases.
• Stakeholder Partnership: Serve as a strategic partner to leaders and HRBPs, providing expert guidance on compensation philosophy and pay equity.
• Data Intelligence: Leverage data and market intelligence to influence sourcing strategies and continuously improve our internal rewards processes.
• Survey Submissions: Consolidate internal compensation data and submit to Radford.
• Benefits Administration: Manage the annual open enrollment process and partner with People Ops, who oversees the day-to-day administration of health, dental, and vision plans.
• Wellness Strategy: Evaluate and implement competitive fringe benefits and wellness programs that align with our culture and support employee retention.

Key Qualifications

• Experience: 6+ years of experience in an analytical role, ideally within Compensation, Total Rewards, or Finance.
• Environment: Proven success in a high-growth tech or fintech environment; you thrive in a fast-paced setting and are comfortable with ambiguity.
• Data Mastery: Exceptional Excel/Google Sheets skills with the ability to build complex models and translate raw data into actionable insights.
• Communication: Strong interpersonal skills, with the ability to explain complex compensation concepts to various stakeholders and senior leaders.
• Business Acumen: Ability to quickly understand the key drivers and talent needs of different departments.
• Mindset: A strategic mindset combined with a "roll-up-your-sleeves" attitude to execute tasks flawlessly.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $150,000 - $175,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.