At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.  

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.  

HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION  

What You Will Do:

Provide premium DB2 Systems Programmer support and services to Ensono mainframe clients as they relate to Mainframe DB2 systems.  The successful candidate will perform mainframe database software upgrades coupled with administration and tuning to support our customers’ DB2 environment.  The individual will need to work with vendor personnel to achieve timely solutions of database problems.  The individual will be responsible for day-to-day database maintenance such as creating backups, performing restores, monitoring file extent growth, scheduling reorganizations, creating and maintaining DR procedures and overall support of customer needs and requests.  The successful candidate will be called upon to perform a variety of database optimizations that will include general reporting and analysis of the efficiency of the database configuration and periodic review of database performance.

Position reports to Sr. Manager, Mainframe Systems Programming.

Key Areas of Focus for this Role

• Expertise and work efforts will focus on the development and support and/or the customization of new services and support efforts.

• System programming knowledge of multiple DBMS’s is a bonus.

• The individual will need to participate in on-call responsibilities.

• Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to DB2

• Provide primary support for reported problems related to DB2 tables spaces

• Provide support on 24 x 7 x 365 basis across multiple time zones.

• Provide key support for customer migration services (new customer transitions) as they pertain to DB2 and related OEM software products.

• Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.

• In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.

• Adhere to a schedule that efficiently manages resources and allows timely implementations.

• Follow ITSM change control procedures

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply

What You Will Need: 

• Bachelor’s degree required and/or equivalent work experience.

• 10+ years of professional experience in DB2 Systems Programming support. Including IDAA. CA and IBM tools for DB2 a plus

• Knowledgeable in best practices of software management, maintenance and documentation

• SMP/e experience

• Experience with configuring and managing DB2 in a parallel Sysplex environment

• Ability to develop innovation, strategies, processes and  best practices in software management

• Experience with establishing policies and procedures pertaining to database management, DR, security, maintenance, and utilization

• Experience with reviewing new versions of DB2 for functionality, advising how they benefit the client

• Ability to evaluate change requests and determine impact to assigned clients and troubleshooting and solving production database issues.

• Experience with supporting DB2 security requests

• Ability to review DB2 security to find potential risks

• Experience with reorganization of application data

• Experience with reviewing, tuning of internal DB2 buffer pools and SQL code

• Demonstrated ability to respond quickly and effectively to support requests from multiple clients

• Supporting multiple customers for after hours on call

Other Qualifications

• Self-motivated and able to work independently.

• Demonstrated ability to respond quickly and effectively to support requests from multiple clients

• Must be able to multi-task and work under short deadlines and in high pressure situations.

• Excellent communication skills (written, verbal and presentations)

• Ability to work as part of a team, as well as independently.

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. 

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

• Unlimited Paid Days Off

• Three health plan options

• 401k with company match

• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement

• Paid childbearing and paternal leave

• Education Reimbursement, Student Loan Assistance or 529 College Funding

• Sabbatical leave

• Wellness program

• Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $85,000 to $148,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.  

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.   

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.   

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.  

Position Summary

The successful candidate will perform mainframe database Software upgrades coupled with administration and tuning to support our customers’ Software AG ADABAS environments.  The individual will need to work with vendor personnel to achieve timely solutions of database problems.  The individual will be responsible for day-to-day database maintenance such as database definition changes, backups and restores, monitoring space growth, database reorganizations, creating and maintaining disaster recovery procedures and overall support of customer needs and requests.  The successful candidate will be called upon to perform a variety of tasks including database optimization, database performance reviews and tuning, and new client onboarding.  The individual will provide 24x7 on call support as part of a scheduled rotation with other team members. The individual will maintain documentation for all the tasks completed on a regular basis and adhere the change management policy. 

Position reports to Senior Manager - Mainframe Database.

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

Required Qualifications

• Bachelor’s degree required and/or equivalent work experience.

• 10+ years of professional experience in Software AG ADABAS/Natural and related products for administration and systems programming support. 

• Extensive experience with the following:

o   Best practices of Software management, maintenance, and documentation

o   Configure and manage Software AG ADABAS and related products such as Natural

o   SME in the topics of:

ü  ADABAS database administration, NATURAL Security, Fast Path

ü  Database Design

ü  Defining FDT and DDMs.

ü  Performance tuning

ü  Use of ADABAS utilities such as Delta Save Facility, ADABAS Utilities Natural utilities, SMA, Program Migration tool, Review, etc

ü  Knowledge of log archive and change accumulation utilities

ü  Knowledge of ADARUN Parameters and Buffer pools.

ü  Knowledge of Protection logging and Command Logging.

o   Establishing policies and procedures pertaining to database management, disaster recovery, product and database security, maintenance, and utilization

o   Reviewing new versions of Software AG ADABAS and related products for functionality, advising how they benefit the client

o   Manage vendors relations and quickly resolve problems and questions

o   Applying Licenses for SAG products and applying ZAPs and Service packs for Software AG products

o   Cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.

o   Support planned (disaster recovery) and unplanned (emergency) database recovery activities

o   Troubleshooting and solving production database issues

o   Identification and resolution of performance issues 

o   Database administration including administering and customizing ADABAS/Natural

o   Database design and experience with batch and online Software AG ADABAS/Natural

o   Database monitoring including space monitoring and performance monitoring

o   Maintenance and usage of Software AG ADABAS and related products and utilities

o   SoftwareAG products administration 

o   Applying license keys to SAG products

o   SAG products license management at DR site & bringing up ADABAS & Natural at DR site

o   Installation & upgrade of ADABAS 

o   Installation & upgrade of Natural 

o   TRIM product upgrade & maintenance 

o   EntireX maintenance

• Experience in a large, 24x7 multi-database environments and the ability to manage competing priorities
  
  

Other Qualifications

• Excellent communication skills (written, verbal and presentations)

• Ability to work as part of a team and assist teammates when needed

• Demonstrated ability to respond quickly and effectively to support requests from multiple clients

·       Follow ITSM change control procedures

·       Self-motivated and able to work independently.

·       Demonstrated ability to respond quickly and effectively to support requests from multiple clients

·       Must be able to multi-task and work under short deadlines and in high pressure situations.

·       Ability to work as part of a team, as well as independently.

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.   

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices. 

Some of our benefits include: 

·       Unlimited Paid Days Off  

·       Three health plan options through Blue Cross Blue Shield  

·       401k with company match  

·       Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts  

·       Paid Maternity Leave, Paternity Leave, and Sabbatical Leave 

·       Education Reimbursement, Student Loan Assistance or 529 College Funding 

·       Enhanced fertility coverage 

·       Wellness program  

·       Flexible work schedule  

·       Depending on location, ability to take advantage of fitness centers 

As of the date of this posting, a good faith estimate of the current pay scale for this role is $80,000 to $148,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program. 

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.  

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.  

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com. 

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion.

The Manager, Mainframe Systems Programming – CICS, MQ, and WAS will coordinate and delegate the responsibilities of their assigned IT teams, as they pertain to the installation and management of mainframe systems. Oversee the day-to-day functions aligning with their Global Leader(s) responsibilities/duties while maintaining on-going project management and statuses. The Manager will oversee training sessions with resources so that they can be equipped with new knowledge and skills to remain current. The Manager will do semi-annual reviews, set semi-annual goals, aligning to the Business Unit and Company. 

Position reports to Sr. Manager, Database and Online Global Technical Services 

Key Areas of Focus for this Role  

• Provide both technical and ‘soft skill’ hands on coaching to maintain and continue to build a well-rounded, well-balanced team. This includes project management, quality audits, and coordination of training sessions as well as day-to-day oversight of the team.
• Provide thought leadership 

• Provides Technical support for SW solutions. 

• Provide direction to Team Leaders and resources.   

• Participate in client/team/Business unit meetings as well as providing documentation for client operational meetings. 

• Keep abreast of changes in the standards, technologies, or methodologies 

• Administer and update weekly project management documents, aligning projects with client and BU activity.   

• Manage team’s ticket queue and following up on aging tickets 

• Provide risk assessment and risk management 

• Administer quarterly reviews

• Set quarterly and yearly goals, aligning to the Business Unit and Company 

• Review assignments for accuracy and quality where applicable.    

• Facilitate and coordinate software releases/upgrades or large projects. 

• Collaboration with other departments 

• Participate in and provide timely responses to all internal and external audits 

• Participating in onboarding new clients. 

• Own all facets of performance and career management for the team. Regular one-on-one meetings with all team members.   

What the Ideal Candidate Brings to this Role 

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply. 

Required Qualifications 

• 10+ years of related experience within an IT Operations environment with a bachelor’s degree. Relevant work experience will be considered in place of a bachelor’s degree.   
• Hands-on technical experience installing z/OS and 3rd party mainframe software

• 3 - 5 years of management experience in a related field 

• Strong problem-solving skills  

• Self-motivated and have attention to detail  

• Ability to effectively coordinate and lead internal resources to accomplish key milestones 

• Excellent communication and presentation skills with the ability to deliver informative and well-organized presentations 

• Strong interpersonal, collaboration, and leadership skills with the ability to work and build relationships across multiple levels of an organization 

• Experience working in a fast-paced environment and able to learn quickly 
   

Other Qualifications 

• Knowledge of CICS, MQ, and/or WAS is a plus.

• Knowledge in JCL 

• Knowledge system IPL processes 

• Knowledge of ISPF/TSO 

• Microsoft Office skills including Microsoft Project, Excel, Word, Teams, Sharepoint 

Selects, develops and evaluates staff to ensure efficient operation of the function. Responsible for directing and executing day-to-day operations. Oversees delivery of services or functions of the group in accordance with organizational objectives. Recommends and implements operational improvements. Participates in annual budget process, periodic forecasting, and periodic analysis of operations performance.

"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."