Your role
As a Sales Development Representative, you’ll own building prospect lists, manage the pipeline, and maintain in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision-makers. You’ll connect with prospects using all communication channels (phone, email, and social media). In addition, you’ll bring your confidence, commitment, and love of winning to hone your craft and launch yourself into a successful sales career!

Dialpad’s Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification, and industry research to create qualified sales opportunities for your Account Executives. Dialpad’s Sales Development Representative team nurtures relationships with prospects, serving as the initial point of contact through calls, emails, and social media outreach. This team works closely with Account Executives and offers opportunities for close mentorship and professional development.

This position reports to our Sales Development Manager.

What you’ll do

• Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
• Consistently meet or exceed the quota of sales-qualified opportunities for Dialpad’s Account Executive team.
• Embrace a growth mindset by prioritizing sales enablement activities.
• Show enthusiasm to learn and implement various sales methodologies such as SPICED and BANT.
• Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.
• Partner closely with your manager, peers, and Account Executives to improve messages, processes, and daily activities.

Skills you’ll bring 

• Efficient, organized, and detail-oriented.
• Highly motivated and committed to achieving success, both individually and within a team.
• Excellent verbal and written communication skills and confidence.
• Demonstrated sense of curiosity, motivation, and resourcefulness.
• 1+ year of experience in a Sales Development or similar customer-facing role.

Your role
As a Sales Development Representative, you’ll own building prospect lists, manage the pipeline, and maintain in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision-makers. You’ll connect with prospects using all communication channels (phone, email, and social media). In addition, you’ll bring your confidence, commitment, and love of winning to hone your craft and launch yourself into a successful sales career!

Dialpad’s Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification, and industry research to create qualified sales opportunities for your Account Executives. Dialpad’s Sales Development Representative team nurtures relationships with prospects, serving as the initial point of contact through calls, emails, and social media outreach. This team works closely with Account Executives and offers opportunities for close mentorship and professional development.

This position reports to our Sales Development Manager.

What you’ll do

• Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
• Consistently meet or exceed the quota of sales-qualified opportunities for Dialpad’s Account Executive team.
• Embrace a growth mindset by prioritizing sales enablement activities.
• Show enthusiasm to learn and implement various sales methodologies such as SPICED and BANT.
• Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.
• Partner closely with your manager, peers, and Account Executives to improve messages, processes, and daily activities.

Skills you’ll bring 

• Efficient, organized, and detail-oriented.
• Highly motivated and committed to achieving success, both individually and within a team.
• Excellent verbal and written communication skills and confidence.
• Demonstrated sense of curiosity, motivation, and resourcefulness.
• 1+ year of experience in a Sales Development or similar customer-facing role.

Your role

As a Sales Development Representative, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision makers. You’ll connect with prospects using  all communication channels (phone, email and social media). In addition, you’ll bring your confidence, commitment and love of winning to hone your craft and launch yourself into a successful sales career!

This position reports to our Director, Sales Development and is based in our Austin, TX Office.

What you’ll do

• Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
• Consistently meet or exceed quota of sales qualified opportunities for Dialpad’s Account Executive team.
• Embrace a growth mindset by prioritizing sales enablement activities.
• Enthusiasm to learn and implement various sales methodologies such as SPICED and BANT.
• Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator and Dialpad.
• Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities.

Skills you’ll bring 

• 1+ year of experience in a Sales Development or similar customer-facing role.
• Efficient, organized and detail-oriented.
• Highly motivated and committed to achieving success, both individually and within a team.
• Excellent verbal and written communication skills and confidence.
• Demonstrated sense of curiosity, motivation and resourcefulness.
• Experience in SaaS sales preferred.

Your role
As a Manager of Sales Development, you will lead and inspire a high-performing Sales Development team, driving both individual and team success. Your deep understanding of sales, team dynamics, and motivation will be key as you mentor and empower your SDRs to excel in their roles. With a background in SaaS and proven success in Sales Development leadership, you will bring expertise in building and scaling effective Sales Development teams.

In this role, you’ll take charge of day-to-day operations for your team, focusing on performance management, training, coaching, and skill development. You will will be responsible for ensuring that your team is consistently generating high-quality opportunities that fuel the sales pipeline and drive revenue growth.

You’ll thrive in a dynamic environment where problem-solving and creative thinking are essential. Your success will be measured by the quality and quantity of qualified opportunities produced by your team and your ability to develop innovative strategies to optimize team performance. If you're energized by tackling new challenges every day and committed to helping others succeed, this is the role for you.

Your team will build a qualified pipeline for our Sales organization by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! Your reps' ultimate mission is to help businesses solve complex communications problems felt by everyone around the world.

What you'll do

• Recruit, mentor, and lead a team of high-performing Sales Development Representatives to uncover new business opportunities and qualify leads.
• Oversee pipeline creation, pipeline management, and sales processes.
• Plan and deliver creative lead generation tactics to meet and exceed team goals.
• Create, experiment, and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience.
• Develop and maintain SDR best practices, pitches, and objection handling.
• Provide leadership, development, and training for our SDR team to hit and exceed monthly goals and achieve other defined objectives.
• Coach and develop your team to cultivate future leaders for the organization.
• Increase the effectiveness of sales development tools.
• Partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products.
• Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team.

Skills you'll bring

• 1-3 years of people management experience, preferably with an SDR team in a hyper-growth SaaS company.
• 1+ years of sales experience, preferably in the B2B SaaS space.
• Ability to work independently, prioritize effectively, and balance multiple, disparate work streams.
• Excellent analytical and problem-solving skills.
• Strong emotional intelligence and the ability to inspire and develop direct reports.
• A strong work ethic; takes the initiative and thinks creatively to get the job done.
• BA/BS or equivalent practical experience.