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Director - Revenue Operations, Systems & Enablement

Deputy · Melbourne

Operations / Strategy Melbourne Posted May 18, 2026

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

Responsibilities:

Global Revenue Operations: Develop and execute Global Revenue Operations by collaborating with Sales, CS, and Marketing Leadership to drive key strategic initiatives.
Enablement Strategy: Own the end-to-end enablement strategy, including onboarding, continuous learning, product training, and sales process methodologies for all GTM teams.
Systems Architecture & Billing: Lead the strategic design and technical architecture of the business systems stack, serving as the owner for billing technology and its integration with CRM (Salesforce) and ERP systems.
Process Optimization: Optimize sales and billing processes across Quote-to-Cash, Deal Desk, Forecasting, Commissions, and GTM Strategy to ensure seamless execution.
Board & Executive Reporting: Assist CCO in design, creation, and execution of board communications/decks and weekly/quarterly business reviews.
Quality & Consistency: Proactively monitor and maintain high levels of data quality, accuracy, and process consistency across the Revenue organization.
Metrics & Dashboards: Develop key performance metrics, dashboards, and reports that help the GTM organization focus on performance drivers and results.
Cross-Functional Planning: Partner with Finance to drive annual and long-term planning, budgeting, business KPIs, and process alignment.

Key Areas of Focus & Collaboration:

STRATEGY & ENABLEMENT:

GTM Enablement: Design and deliver comprehensive training programs for Sales, CS, and Partnerships, covering product launches, sales methodology, and systems adoption.
Onboarding: Build and manage a best-in-class onboarding program to reduce ramp time for new commercial hires.
Content & Playbooks: Partner with Product Marketing to ensure GTM teams are equipped with up-to-date content, playbooks, and competitive intelligence.
Strategic Planning: Collaborate with Finance and CCO on org structure, sales strategy, and long-term planning cycles.

BUSINESS SYSTEMS & ARCHITECTURE:

Technical Architecture: Design and maintain a scalable GTM systems architecture, ensuring seamless data flow between Salesforce, Marketing Automation (Marketo, Customer.io), and other tools.
Integrations: Oversee system integrations and API workflows to support a low-friction, automated Quote-to-Cash process.
Tool Management: Manage vendor selection, procurement, and optimization for the entire GTM tech stack.

PROCESS & OPERATIONS:

Quote-to-Cash: Streamline the end-to-end deal lifecycle, from CPQ to billing and revenue recognition.
Sales Process: Define and enforce policies for Deal Desk, forecasting, and pipeline management.
Operational Cadence: Drive the WW Sales and Marketing cadence (e.g., All Hands, WBRs, QBRs, SKO).

PLANNING & METRICS:

Analytics: drive deep analysis of sales capacity, territory segmentation, and funnel performance.
Compensation: Manage compensation strategy, design, compliance, and production.

You Have:

10+ years of relevant experience in a software business, with a focus on Revenue Operations, Systems, or Enablement.
Deep technical expertise in Business Systems, specifically Marketo and Salesforce (SFDC). Experience with architecture and integration (middleware, APIs) is highly preferred.
Proven experience building or managing GTM Enablement functions, including creating curriculum, training sales teams, and managing content.
Excellent quantitative analytical skills and a keen business sense to drive decision-making.
Ability to communicate complex technical and operational concepts to executive leadership.
Experience managing cross-functional projects that touch Finance, Product, and Sales.
Ability to coach, motivate, and recruit a high-performing operations and systems team.
You share our values and work in accordance with those values.

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)

- Take paid parental leave to support you and your family

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid

Ready to apply?

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Deputy

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Senior Talent Acquisition Specialist

Deputy · Sydney

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People / HR / Talent Sydney Posted May 11, 2026

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

The Team

The People Team is responsible for maximising employee value through talent acquisition, employee onboarding, management and experience. They are the force behind driving employee engagement and a strong company culture at Deputy, empowering Deputies to do the best work of their lives in support of shift workplaces.

The Role

We are looking for an experienced and dynamic Senior Talent Acquisition Specialist to join our team on a 12 month fixed term contract in Sydney.

The ideal candidate will have a proven track record in full-cycle recruiting, specifically within the SaaS technology space, and will be adept at sourcing, attracting, and hiring top talent. This role requires a strategic thinker who can manage global recruitment across functions (GTM, customer success, engineering, product, G&A, etc.) and collaborate effectively with hiring managers and senior leadership.

Responsibilities

Strategic Talent Acquisition (50%)

Full-Cycle Recruitment: Manage the end-to-end recruitment process, including job postings, candidate sourcing, interviewing, and hiring for various roles, with a strong focus across functional expertise (Sales, CS, Engineering, Product, G&A).

Strategic Sourcing: Develop and execute innovative sourcing strategies to attract passive candidates through various channels, including social media, networking events, and industry-specific platforms.

Stakeholder Management: Partner with hiring managers and senior leadership to understand hiring needs and create effective recruitment strategies.

Candidate Experience: Ensure a positive candidate experience throughout the recruitment process by maintaining timely communication and providing an excellent candidate experience.

Market Intelligence: Stay updated on industry trends, market conditions, and competitor activities to ensure our recruitment strategies are competitive and effective.

Diversity and Inclusion: Champion diversity and inclusion in the recruitment process to build a diverse workforce.

Talent Acquisition Operations (50%)

TA Ops & Process Optimisation: Develop, refine, and standardise recruiting processes to improve efficiency and consistency. Own and manage TA tools, systems (e.g., ATS, CRM), and reporting dashboards to provide data-driven insights. Streamline workflows, ensuring alignment with HR, People Ops, and hiring teams.Identify and implement automation opportunities to enhance recruiter productivity.

Data & Analytics: Track and analyse key recruiting metrics (time-to-fill, source effectiveness, hiring trends, etc.). Provide insights to business stakeholders to inform hiring strategies. Drive continuous improvement by leveraging data to enhance sourcing and recruiting effectiveness.

Candidate & Hiring Manager Experience: Partner with hiring managers to improve interviewing processes, training, and coordination.Oversee and refine structured interview frameworks to drive consistency and reduce bias.

Stakeholder & Vendor Management: Act as the primary liaison between TA, HR, and IT for system improvements and integrations. Manage relationships with external vendors (ATS provider, background check partners, etc.). Ensure compliance with recruiting policies, data privacy laws, and employment regulations.

Skills & Experience

Experience: Minimum of 5 years of full-cycle recruiting experience, with at least 1 year in the technology sector. Experience in a high-growth SaaS company is a plus.
Sourcing Skills: Proficiency in using various sourcing tools and techniques, including LinkedIn Recruiter, Boolean searches, and social media platforms.
Communication: Excellent verbal and written communication skills, with the ability to effectively interact with candidates and internal stakeholders.
Project Management: Strong organisational and project management skills, with the ability to manage multiple requisitions and projects simultaneously.
Data-Driven: Ability to analyze recruitment metrics and data to drive decision-making and improve processes.
Adaptability: Comfortable working in a fast-paced, dynamic environment with changing priorities.
Tech-Savvy: Familiarity with applicant tracking systems (ATS) and HR software. Experience with Lever is a plus

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)

- Take paid parental leave to support you and your family

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid

Ready to apply?

Apply to Deputy

Deputy

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Lead Software Engineer - Platform Reliability & Security

Deputy · Sydney

Apply now

Engineering Sydney Posted May 7, 2026

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

Role Overview

As a Lead Software Engineer (Platform, Reliability), you will lead the build of key technical projects that keeps Deputy’s production platform reliable, safe and recoverable. In turn, you’ll be progressing our company mission of improving our customers' business productivity, wage compliance and employee satisfaction. You will be a part of the Platform team, looking after the reliability and security aspects of system services and infrastructure.

Working closely with the central Security team and other product & engineering leadership to build foundational and reusable systems, services and architecture.You wake up every morning knowing with confidence that the work you do is being used to power the livelihood of millions of users worldwide.

Responsibilities

Lead the team that builds paved paths to enable other engineering teams to build secure and reliable services.

Make technical decisions and own the roadmap across the domains of platform reliability and infrastructure security - observability platform, incident management, cloud & network security, infrastructure vulnerabilities.

Encourage innovation and continuous improvement across reliability (alert hygiene, MTTR, DORA) and security (vulnerability remediation, hardening coverage) outcomes.

Uphold a high bar of engineering, quality & security standards - including encryption at rest and in transit for production data, and DR/BCP execution across regions.

Collaborate with other parts of the business to discover and estimate solution options to key strategic initiatives.

Accountability for delivering technical solutions within estimated timeframes.

Operate in a get-things-done, value demonstrating, iterative manner.

Influence and problem solve with Sr, Mid and Jr. engineers to deliver high quality outcomes. Your technical leadership and mentorship will be key to driving the squads to successful outcomes.

As a key member of the technical leadership team, contribute to driving standards, ways of working and platform decision making.

This role is a player-coach.

Skills & Experience

A skilful engineer with high standards, passion for quality and a few years of experience under your belt. You are a problem solver and are able to tackle highly complex and ambiguous problems, balancing the right tradeoffs in a pragmatic way.

Building Resilient Platform Operations: Proven experience establishing a strong platform operations function from the ground up, including authoring comprehensive incident response playbooks, defining SLOs/SLIs, and driving a culture of reliability across product squads.

Securing Distributed Cloud Architectures: Deep technical expertise in infrastructure security and site reliability for complex, highly isolated environments, specifically demonstrating hands-on experience securing Kubernetes clusters, implementing network policies for cell-based architectures, and translating InfoSec policies and standards into automated infrastructure guardrails.

Experience with SAST & DAST, CI/CD pipelines, and associated security toolings around SDLC (e.g. GitHub, GitLab, Jenkins, Snyk, etc).

Experience with building and testing Disaster Recovery/Business Continuity Plans in the cloud (AWS) across multiple regions.

Experience with authentication & authorization platforms, CIAM, OAuth2, OpenID, and ensuring high customer security posture.

Proven leadership in driving projects from concept to delivery, working cross-functionally with product managers, designers, and engineering teams to align on vision, requirements, and timelines.

Bachelor’s Degree in Computer Science or equivalent experience.

6+ years of experience in DevSecOps and 2+ years of experience as a lead/staff engineer.

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)

- Take paid parental leave to support you and your family

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Learn more about our Design, Engineering & Product teams here

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid

Ready to apply?

Apply to Deputy

Deputy

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Lead Payroll Implementation Consultant

Deputy · Sydney

Apply now

Solutions Engineering Sydney Melbourne Posted May 5, 2026

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

The Team:

You will be a member of our Delivery Services team, which includes all of the Consultants, Engineers & Architects that deliver tailored workforce management solutions to global brands in hospitality, retail and healthcare. Our key focus is designing and delivering transformative solutions that help our customers grow their businesses into thriving workplaces. As a team we value the diverse perspectives and experiences each team member brings to the table and are looking for individuals who are passionate about having a huge part in building a best in class experience for our customers.

The Role:

As a Lead Implementation Consultant - Payroll, you’ll leverage your technical background to develop tailored solutions for our enterprise customers. You’ll own the delivery lifecycle for new and existing implementations, developing strong relationships that set our customers up for success. You’ll support the team with local internal initiatives and be given time to innovate and own areas of process improvement.

Responsibilities

Manage the end-to-end delivery and implementation of complex Payroll projects for Deputy’s largest enterprise customers

Act as a trusted advisor to customers by providing best practices, thought leadership and identifying areas of opportunity throughout the payroll implementation process

Mentor and support junior team members on payroll implementation best practices, technical nuances, and customer engagement strategies to build overall team capability and confidence

Validate customer requirements discovered in the sales process through technical workshops and informational sessions with operational stakeholders

Define and communicate project plans with clearly defined timelines and deliverables

Collaborate with Solutions Architects to design custom solutions as needed to fulfil customer requirements

Engage CX Engineers and delivery partners to develop and deliver custom work in line with customer’s requirements and project timelines

Interpret and map customer’s business structure to the Deputy platform, optimising for ease of use and performance

Proactively communicate with internal and external stakeholders regarding status updates, risks, and overall project health

Take a train-the-trainer approach, equipping customer with training sessions and materials to insure continued success

Collaborate with Support and Success teams to document the configuration, custom solutions, and key stakeholders from the account, insuring a smooth transition from Implementation into longer-term support

Qualifications and Requirements

Proven ability to understand, define, and document deliverables, including but not limited to: requirements specifications, gap analysis, use case scenarios, acceptance testing, process maps, and data flow diagrams

Must have strong understanding of and experience with implementation cycles for both internally and externally managed initiatives

Solid history of establishing and meeting work schedules with limited time frames and under tight deadlines

Ability to understand and relate to both technical and non-technical project team members

Experience with enterprise SaaS applications

7+ Years of professional experience in delivery, implementation, or project management with at least 3 of those as a payroll implementation specialist

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)

- Take paid parental leave to support you and your family

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid

Ready to apply?

Apply to Deputy

Deputy

View all jobs →

Software Engineer 3

Deputy · Sydney

Apply now

Engineering Sydney Posted Apr 28, 2026

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

As a Software Engineer, you will be working closely with your peers, product, design and leadership to build amazing products and features for the Deputy platform, delivering services and products to millions of users and businesses from small & medium to enterprise.

Responsibilities

Working independently to solve complex, highly ambiguous customer-facing problems.

Scope, specify, design, implement and deliver software solutions, applying modern industry best practices to deliver resilient, high-performance, high-quality, and scalable systems and applications.

Develop end-to-end solutions, writing clean and efficient code for front-end web applications and back-end services to deliver seamless user experiences.

Own the quality of your work by thoroughly testing your solutions, including writing automated tests.

Collaborate with the engineering and cross-functional stakeholders to determine requirements and deliver complex problems.

Write simple, efficient, self-documented, modular, high-quality code that follows best practices.

Investigate, debug and solve issues within a bounded context.

Provide coaching to junior team members across the entire SDLC.

Engage in technical discussions of solutions and process improvement through documentation, design reviews, pair programming, code review and technology discussions.

Skills & Experience

You are a skilful engineer with high standards and a passion for quality backed by 3+ years of related work experience.

You are customer-obsessed, always working to deliver solutions that give the best possible experience for customers.

You show a bias for action and have a demonstrated track record of delivering high-quality, scalable, and fault-tolerant software systems.

You have strong computer science fundamentals: algorithms and data structures.

You are programming language agnostic with proficiency in front-end (e.g. Javascript, modern frameworks like React/Vue) and back-end (e.g. PHP, Golang) development.

You have expertise in API design (REST & RPC) and its frameworks. Including using protobuf, gRPC, OpenAPI

Experience building service-oriented architecture, microservices, and modern techniques and tools. Including using Docker, ECS, Lambda, SQS, Kinesis, etc

Experience in a few persistence, storage and caching mechanisms. Including MySQL, Redis, DynamoDB, S3, etc

Experience implementing responsive designs into software by developing reusable components with JavaScript, HTML and CSS

You have experience embedding 3rd party software solutions into other platforms, providing a seamless experience for users.

You build systems that include appropriate monitoring and observability, employing modern best practices for fault tolerance, including but not limited to caching, eventual consistency, queues, load balancing, circuit breaking, etc.

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)

- Take paid parental leave to support you and your family

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Learn more about our Design, Engineering & Product teams here

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid

Ready to apply?

Apply to Deputy

Deputy

View all jobs →

Senior Software Engineer

Deputy · Sydney

Apply now

Engineering Sydney Posted Apr 28, 2026

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

This is a key hands-on role within our Pay Rates domain, which involves helping shape and build the next generation of bleeding-edge pay interpretation and compliance features to automate complex award and agreement logic, offer exceptional user experiences, and utilise data-driven insights to ensure scalability and efficiency

As a Senior Software Engineer (Backend), you will leverage your experience to make a meaningful impact on initiatives and influence your peers. You will drive quality outcomes for our customers by combining strategic thinking and problem-solving skills to identify problems, research and tackle complex challenges, and lead the solution design and development of key projects that advance our mission and align with our broader engineering goals.

You will collaborate closely with peers, product, design, and leadership to build outstanding products and features for the Deputy platform, delivering services to millions of users and businesses, from small and medium-sized enterprises to large corporations.

You wake up every morning with the confidence that your work, from user-facing experiences to backend APIs, powers and improves the livelihood of millions of users worldwide.

Responsibilities

Make technical decisions, and deliver technical solutions. Use hands-on, technical expertise to drive solutions for a range of challenges. You will be writing code in this role.

Research, create POCs and introduce new technologies to the team. Advocate and adopt the latest trends, and enhance developer experience.

Uphold a high bar of engineering standards and co-ordinate with Infrastructure and Quality

Collaborate with Product and Design to discover and estimate solution options to key strategic initiatives

Accountability for delivering technical solutions within estimated timeframes

Operate in a get-things-done, value demonstrating, iterative manner

Influence and problem solve with Sr, Mid and Jr. engineers to deliver high quality outcomes. This role may not have direct reports, but your leadership and mentorship will be key to driving the squads to successful outcomes.

Mentoring and distribute work to Mid and Jr. engineers

Participate in team leadership activities, drive standards, ways of working and platform decision making

Skills & Experience

5+ years experience delivery quality software

Bachelor’s Degree in Computer Science, or equivalent experience

2+ years experience as a Senior software engineer on high-performing, architecturally complex consumer products

Mastery of PHP, or Go would be highly advantageous

Experience with Elasticsearch is desirable.

Ability to lead by example, rolling up your sleeves to “show the way”

Outstanding problem solving skills, finding elegant solutions to complex problems

Collaborative approach to working with other teams

Thoughtful approach to leading and mentoring other engineers

Proactive and effective communication style

Strong contributor to the maintenance of an open and transparent culture

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)

- Take paid parental leave to support you and your family

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Learn more about our Design, Engineering & Product teams here

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid

Ready to apply?

Apply to Deputy

Deputy

View all jobs →

Design Systems Engineer

Deputy · Sydney

Apply now

DevOps / SRE / Infra Sydney Posted Apr 27, 2026

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

We’re looking for a Design Technologist to help shape and build our design system with a strong emphasis on AI-native workflows. This role sits within the design function and focuses on translating design into code while enabling AI to meaningfully participate in that process.

The role also explicitly includes designer enablement — creating low-friction workflows, templates and coaching so designers can rapidly prototype and become confident “design-and-build” prototypers. You will define how the design system is structured so it can power AI-driven design-to-code workflows, and ensure designs can be efficiently generated, validated and maintained in code.

Responsibilities

Design-to-Code Execution (AI-Enhanced)

Build and maintain production-ready UI components that accurately reflect design intent
Use AI tools to accelerate implementation, iteration, and refinement of components
Validate AI-generated outputs to ensure quality, accessibility, and consistency

AI-Driven Design System Enablement

Shape the design system (tokens, components, patterns) to be machine-readable and AI-friendly
Contribute to workflows that enable design-to-code generation using AI, and ensure components include the metadata AI needs to generate and validate code.
Identify opportunities where AI can reduce manual effort in component creation and maintenance, including using AI to scaffold components, run linting, generate tests and produce documentation.

Embedded Collaboration with Design

Act as a core member of the design team, participating in critiques and explorations
Provide technical perspective during design to ensure outputs are scalable and implementable
Help designers understand how their work can better support AI-driven development

Tooling & Workflow Innovation

Improve integration between design tools (e.g., Figma) and engineering outputs
Use AI to generate documentation, specs, and component usage guidelines
Explore AI-assisted approaches to testing (visual regression, accessibility) and validation
Prototype and experiment with new AI-driven workflows for design systems

Consistency, Quality & Accessibility

Ensure high fidelity between design and implementation
Maintain accessibility and inclusive design standards across components
Contribute to shared standards that improve system consistency across design and code

Adoption & Advocacy

Create documentation and examples that serve both designers and engineers
Support teams in using the design system effectively
Advocate for workflows that improve speed without compromising quality

A design system that can be effectively leveraged by AI for generation, validation, and maintenance
Faster iteration from design to production through AI-assisted workflows
High fidelity between design intent and shipped UI, even with AI in the loop
Increased efficiency for both designers and engineers using the system

Skills & Experience

~4–6 years of experience in front-end engineering, design engineering, or design systems
Strong proficiency in HTML, CSS, JavaScript/TypeScript
Experience building UI components in modern frameworks (Vue, React, etc.)
Strong design sensibility and attention to detail (visual and interaction)
Experience working closely with design tools (e.g., Figma, tokens, variants)
Experience or strong interest in AI-assisted design and development workflows
Understanding of accessibility and inclusive design practices
Familiarity with design tokens and system architecture across design and code
Ability to operate fluently between design and engineering contexts

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)

- Take paid parental leave to support you and your family

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Learn more about our Design, Engineering & Product teams here

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid

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Senior Web Engineer

Deputy · Sydney

Apply now

Frontend Sydney Posted Apr 13, 2026

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

We're looking for a Senior Web Engineer to help shape the digital experience of Deputy.com — the front door to our product for hundreds of thousands of visitors. Working closely with the marketing, design, and content teams, you'll own the technical delivery of a high-performance marketing website that drives acquisition and tells Deputy's story to the world.

This is a hands-on role where you'll build and maintain a modern, component-driven website powered by a headless CMS and deployed to the edge. You'll combine strong fullstack web engineering fundamentals with an eye for performance, SEO, and accessibility — and you'll use AI tools and Agentic development practices as a natural part of your workflow to move faster and deliver better outcomes.

Responsibilities

Design, build, and maintain components and pages using a modern SSR/SSG framework (e.g. Nuxt, Next.js), ensuring high performance, accessibility, and SEO best practices.

Work within a headless CMS architecture (e.g. Storyblok, Contentful) to deliver content-driven pages, collaborating with content editors and marketers on content workflows and component design.

Champion web performance — Core Web Vitals, critical CSS, pre-rendering strategies, image optimisation — to deliver fast, reliable experiences across devices and regions.

Integrate and maintain third-party services, including analytics platforms (e.g. Datadog, GTM, Segment), consent management, and marketing tools.

Write automated tests (unit and end-to-end) and participate in code reviews to uphold a high-quality, maintainable codebase.

Independently drive a fleet of AI Coding Agents as part of your daily workflow — for component development, debugging, code review, content workflows, and performance analysis. You are not expected to hand-write code, and will apply critical judgment to validate and steer AI-generated output.

Work closely with Engineering teams to ensure all development adheres to company-wide software development standards and practices.

Deploy and manage frontend applications on edge platforms (e.g. Cloudflare Pages, Vercel), including working with serverless functions and workers where needed.

Collaborate with designers to translate designs into semantic, accessible markup and contribute back to design system improvements.

Engage in technical discussions, propose improvements, and help foster a culture of continuous learning and innovation within the team.

Skills & Experience

You are a skilled fullstack web engineer with high standards and a passion for quality, backed by 3+ years of related work experience. You care about the details — clean markup, fast load times, accessible interfaces — and you're excited about using AI tools to amplify your work rather than replace your judgment.

You are customer-obsessed, thinking about how every page, component, and interaction impacts the visitor experience and supports the business goals of the marketing team.

You have strong proficiency in Vue.js or a comparable modern JavaScript framework (React, Svelte) with a solid understanding of component-driven architecture.

Experience with SSR/SSG frameworks (e.g. Nuxt, Next.js, SvelteKit) and an understanding of rendering strategies, including static generation, server-side rendering, and hydration.

Deep knowledge of modern HTML, CSS, and JavaScript/TypeScript — you write semantic, accessible, performant markup as second nature.

Experience with CSS tooling such as PostCSS, SCSS, or CSS-in-JS, including responsive design techniques (fluid typography, custom media queries, flexbox/grid).

Familiarity with headless CMS platforms (e.g. Storyblok, Contentful, Sanity) and content-driven development workflows.

Understanding of SEO fundamentals — structured data, meta tags, Core Web Vitals, and how frontend decisions impact organic performance.

Experience writing automated tests (unit and E2E) using modern testing frameworks (e.g. Vitest, Jest, Cypress, Playwright).

Solid understanding of Git workflows, CI/CD pipelines, and collaborative development practices.

Comfort using AI-powered development tools (e.g. Claude Code, Codex) to accelerate your work, with the critical thinking to review and validate AI-generated output.

Experience with edge deployment platforms (Cloudflare Pages/Workers, Vercel, Netlify), analytics integration (GTM, Segment, Datadog), or monorepo tooling is a plus.

You thrive under autonomy, take initiative, and communicate clearly with both technical and non-technical stakeholders.

You're passionate about continuous learning and staying current with frontend technologies and AI tooling.

Bachelor’s in Computer Science (or related) + 8 years, or 10 years demonstrated experience in high-growth SaaS environments.

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)

- Take paid parental leave to support you and your family

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Learn more about our Design, Engineering & Product teams here

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid

Ready to apply?

Apply to Deputy

Deputy

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Associate Technical Account Manager

Deputy · Sydney

Apply now

Solutions Engineering Sydney Melbourne Posted Apr 1, 2026

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

The Technical Account Manager (TAM) is an associate-level role responsible for delivering consistent, scalable technical success across Deputy’s customer base.
This role combines hands-on customer engagement with operational and programmatic contributions to the TAM function. You will manage a defined scope of customer relationships (e.g. a portfolio of Tier 3 customers or support a Tier 2 customer), while also helping to build and standardise the frameworks, playbooks, and processes that enable the TAM team to operate efficiently at scale.
Working closely with Senior TAMs, Customer Success, Support, Professional Services, and Engineering, you will play a key role in improving both customer outcomes and internal effectiveness.

Key Objectives:

Deliver strong technical outcomes for a defined portfolio of customers or scoped accounts
Drive customer adoption, health, and resolution of technical challenges
Improve TAM team efficiency through development of reusable frameworks, playbooks, and documentation
Enable consistent, high-quality technical engagement across the TAM function
Contribute to scalable solutions that reduce reactive workload and support long-term growth

Responsibilities

Own technical relationships for a portfolio of Tier 3 customers or support a Tier 2 customer, ensuring strong adoption and timely resolution of technical issues

Act as a key technical point of contact, clearly communicating solutions and concepts to both technical and non-technical stakeholders

Partner cross-functionally with Support, Engineering, and Professional Services to troubleshoot and resolve complex issues

Proactively identify risks and opportunities within customer accounts, driving improvements in product usage and overall health

Develop and maintain standardised TAM playbooks and frameworks (e.g. onboarding, escalations, integrations, health checks)

Identify repeatable challenges and translate them into scalable processes, documentation, and self-service resources

Contribute to continuous improvement of TAM workflows, tools, and operational processes to increase team efficiency

Support knowledge sharing and enablement across Customer Success and Support teams, including documentation and internal resource

Skills & Experience

2+ years experience in a technical support, TAM, or similar customer-facing technical role

Strong troubleshooting and problem-solving skills within SaaS or software environments

Excellent communication skills, with the ability to explain technical concepts clearly to varied audiences

Ability to manage priorities, work cross-functionally, and operate effectively in a fast-paced environment

Proactive, solutions-oriented mindset with a focus on continuous improvement and scalable outcome

Experience working with APIs, integrations, or technical implementations is a plus

Proficiency in Google Sheets (including formulas) for analysis or reporting

Demonstrated technical curiosity and mindset, with a willingness to learn and adapt quickly

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)

- Take paid parental leave to support you and your family

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid

Ready to apply?

Apply to Deputy

Deputy

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Enablement Manager

Deputy · Sydney

Apply now

Uncategorized Sydney Posted Mar 22, 2026

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

The Role

As a Lead Enablement Manager, you will possess advanced knowledge in role-specific technical areas and share that expertise to provide guidance and support to peers. You will be responsible for owning the design and delivery of comprehensive training programs, resources, and tools that equip our entire Commercial organization—including Sales, Customer Success, Technical Support, and Delivery Services—with the knowledge and skills they need to succeed.

You will serve as a consulting partner to local leaders, ensuring our enablement initiatives are not only aligned with global business goals but also tailored to specific regional or functional nuances.

Responsibilities

Design & Advanced Delivery: Design and deliver engaging training programs that address the specific needs of our Commercial teams. You will solve complex problems in content delivery, ensuring materials are tailored to the team’s technical and industry-specific needs.

Program Lifecycle Ownership: Drive the entire lifecycle of enablement programs—from ideation and content creation to delivery and measurement—with a focus on driving efficiency and measurable results.

Technical Bridge: Bridge the gap between technical product releases and commercial needs. You will serve as a thought leader, creating consumable materials that simplify complex product updates for various audiences.

Strategic Collaboration: Actively contribute to team decision-making by collaborating with stakeholders (Product, Marketing, Sales Leadership, RevOps) to identify and proactively address learning gaps.

Consultative Partnership: Serve as a consulting partner to local leaders, delivering localised programming and supporting team decisions with data-backed insights.

Impact Analysis: Track and analyse the impact of enablement initiatives. You will develop creative solutions to business challenges by using data to identify areas for improvement and refine our approach.

Onboarding Excellence: Develop and deliver engaging onboarding programs (live & e-learning) that quickly bring new employees up to speed, acting as a mentor to help them navigate the Deputy ecosystem.

Subject Matter Expertise: Demonstrate deep proficiency in:

Sales Process: Discovery, solution validation, and program management.

Methodologies: Advanced application of Value Selling, MEDDPICC, etc.

Business Acumen: Deep industry knowledge (Healthcare, Hospitality, Retail, etc.) equivalent to a veteran AE or Technical Product Marketer.

Skills & Experience

Experience: 5–8+ years of experience in sales, customer success, technical support, or enablement within a B2B SaaS environment.

Education: Bachelor's degree in a related field or equivalent experience; an MBA is a plus.

L&D Expertise: Proficiency in learning design, measurement, and structured enablement tooling (SalesHood). Experience with gamification and managing programs across multiple senior stakeholders.

Project Management: Proven ability to manage multiple complex projects simultaneously, prioritise high-impact tasks, and meet tight deadlines.

Consultative Mindset: Strong discovery, problem-solving, and facilitation skills.

Communication: Exceptional presentation skills with the ability to articulate complex concepts to diverse audiences.

Travel Readiness: Willingness to travel as needed to support regional teams.

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)

- Take paid parental leave to support you and your family

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid

Ready to apply?

Apply to Deputy

Deputy

View all jobs →

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