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Application Support Engineer — Blockchain Security & AI Automation

Crypto · London, United Kingdom

Customer Support / Success London, United Kingdom Manchester Posted May 19, 2026

At Crypto.com, our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team leads the company's Security, Privacy, and Security Compliance endeavors.

The team includes holders of international patents for technologies integrated in our security architecture. Under the stewardship of a distinguished CISO recognized by the Forbes Technology Council and among the Global Top 100 CISOs, our team has consistently championed industry standards, acquiring certifications like ISO27001, ISO27701, ISO22301, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, in addition to the MPI License from Singapore MAS. Our Chief Information Security Officer reports directly to the CEO, underscoring the prioritization of security in our organization's hierarchy.

Our Security Team not only places great emphasis on credentials and expertise but also deeply values hands-on experience, rapid cognition, and dynamic learning. The challenges in the world of crypto are ever-evolving, and as such, our team prides itself on quick adaptability and robust teamwork, ensuring that we stay ahead of potential threats and always safeguard our user base.

About the team/project:

The blockchain security team is utilizing core Blockchain technologies, smart contracts and other building blocks that allow us to create unique digital asset interfaces for our users. They specialise in secure development, confidential computing technology and advanced cryptographic techniques. It is a unique opportunity to work on the future of this exciting industry.

Key Responsibilities:

Production Excellence & Stability

Guardian of Uptime: Take primary responsibility for ensuring the stability and availability of our production applications and blockchain infrastructure.

Environment Management: Oversee pre-production and staging environments to ensure seamless delivery.

Incident & Problem Management: Lead the triage of application alerts, conduct deep-dive root cause analysis (RCA), and manage post-resolution follow-ups to ensure issues never resurface.

Disaster Recovery: Coordinate DR testing, audits, and continuous improvement of monitoring tools and processes.

AI & Automation Innovation

Support Transformation: Apply hands-on AI experience to build tools and agents that automate repetitive support tasks, triage, and reporting.

Technical (Web 3 and Blockchain) Research

Proactively keeping abreast with updates on supported blockchains and DApps and demonstrating a sharp ability to technically deconstruct new blockchains or DApps as required to evaluate their impact of supportability on our product.

Requirements:

"Support Nature" mentality with an innate drive to investigate the deep root cause of issues and a perfectionist’s streak regarding system stability.

Past job experiences in supporting applications.

Hands-on experience in using AI/LLMs to automate workflows, or infrastructure monitoring.

Strong communication to bridge between end-users and the engineering team such as ability to distill complex application/blockchain/DApps issues into clear, empathetic updates for users, while simultaneously delivering root-cause data to engineers to expedite fixes.

Degree in Computer Science or Engineering or Information Technology or similar discipline.

Knowledge in programming languages such as Rust or Python or Node.js or Golang.

Nice to Have:

Blockchain/Web3 technical depth with hands-on experience writing/deploying DApps in Solana or EVM. Practical experience with staking across blockchains.

#LI-CY2
#LI-Hybrid

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Are you ready to kickstart your future with us?

Benefits

Competitive salary

Medical insurance package with extended coverage to dependents

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work Perks: crypto.com visa card provided upon joining

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

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Creative Project Manager (Freelance)

Crypto · London, United Kingdom

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Project / Program Mgmt London, United Kingdom Posted May 18, 2026

As a Creative Project Manager, you will take a crucial role in the Growth Creative Team to coordinate and drive challenging projects to completion. We are looking for a Project Manager who has a deep understanding of various media forms from content creation, motion graphics, product design, and key visuals to drive the team to higher quality standards for Crypto.com's growth. You will be responsible for managing and coordinating acquisition ads, CRM, product launch projects. The team is remote working friendly.

Responsibilities:

Lead end-to-end project management, from ideation to execution, ensuring timely delivery of high-quality creative assets.
Develop and maintain creative project timelines, setting clear goals and expectations for all stakeholders.
Collaborate with channel managers to establish the creative analysis process and KPI adherence.
Collaborate with Creative, Acquisitions, CRM, Partnerships and other Growth teams to align projects with strategic goals.
Implement project tracking and reporting mechanisms to improve team efficiency.
Maintain a healthy roster of external vendors while managing communication with them.
Be the gatekeeper. Manage creative resources efficiently and effectively.
Maintain project documentation and file management.
Collaborate with global teams across different time zones when required.

Requirements:

Bachelor's degree in advertising, media, business, or a related field.
3-5 years of project management and related experience.
Strong project management skills: Great at multitasking and ability to manage multiple creative campaigns from ideation to execution while meeting deadlines and KPIs.
Excellent communication and interpersonal skills: experience collaborating across creative teams, Growth stakeholders, and external agencies.
Data-driven mindset: ability to analyze campaign performance, apply insights, conduct A/B testing, and optimize creative strategies.
Strong understanding of creative strategy and processes: Familiar with performance advertising, user behavior, social trends, platform best practices, coupled with the ability to integrate data-driven insights into decision-making.
Agile project management: Ability to adapt to changing priorities and tight deadlines, while coordinating creative assets effectively across multiple channels, ensuring platform-specific requirements, brand consistency, and strong messaging.
Highly organized, detail-oriented, and results-driven: Strong attention to detail to ensure creative assets are error-free and optimized for each platform, while maintaining high quality.
Experienced in project management tools such as Airtable, that can aid in efficient task allocation, resource management, and timely delivery.
Knowledge of AI tools, prediction, fintech, crypto, or NFT spaces is a plus.
Basic knowledge of industry-standard design software, such as Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), Figma and other relevant tools is preferred.
Digital advertising expertise is an advantage: In-depth knowledge and understanding of digital advertising platforms, particularly Facebook Ads Manager, Instagram Ads, Twitter Ads, YouTube Ads, Google Ads, and TikTok Ads. Familiarity with their targeting options, ad formats, and optimization strategies.

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Quant Trader

Crypto · London, United Kingdom

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Finance / Accounting London, United Kingdom Posted May 15, 2026

About the role:

You will help design the engine powering OG.com’s liquidity. You’ll build and maintain a system for continuous, two-way quotes across thousands of simultaneous markets, bridging high-level theory and production-grade automation.

Focus: Architecting a multi-market autonomous pricing engine.

Responsibilities:

Autonomous Valuation: Engineer the logic synthesizing global data into fair-value anchors and dynamic spreads.

Inventory Skewing: Build self-correcting models that adjust quotes based on exposure to incentivize book-balancing.

Defensive Design: Implement high-velocity protocols to mitigate adverse selection and information asymmetry in milliseconds.

Risk Automation: Define the logic for warehousing risk internally versus hedging externally.

Technical Translation: Convert mathematical strategies into scalable requirements for engineering teams.

Risk Guardrails: Partner with the desk to define the engine’s operational boundaries and automated thresholds.

Real-Time Leadership: Act as the technical anchor during high-leverage events, providing calibration and intervention when the system is under peak pressure.

Requirements:

Quantitative Fluency: Deep understanding of probability and binary contracts; treating every event as a shifting probability curve.

Pipeline Design: Experience building production-ready trading systems, from data ingestion to automated execution.

Applied Data Science: Successful track record of deploying predictive models that learn from microstructure and price velocity.

Systems Integrity: Expertise in building error-tolerant interfaces that remain stable under extreme throughput.

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Senior Growth Manager, Paid Search

Crypto · London, United Kingdom

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Marketing / Growth London, United Kingdom Posted Apr 28, 2026

Are you an ambitious hands-on Paid Search specialist? Then we have an excellent opportunity for you!

At Crypto.com we are committed to accelerating the adoption of cryptocurrency, with a relentless focus on innovation and growth through product development and client acquisition. We are a trusted industry leader in regulatory compliance, security, and privacy. We advertise globally and on a variety of products, from crypto trading to stocks, sports and prediction markets.

We are looking for an outstanding talent in Paid Search and App Marketing to build and optimize our Search accounts globally. Google Ads and ASA engines have no secrets for you. You can build campaigns thoroughly and rapidly, and you are relentlessly leveraging opportunities for growth and experimentation.

Due to the level of advancement and scale of our efforts, we seek a specialist who can be both at the cutting edge of technology while being capable of steering a complex and extensive portfolio of accounts. In turn, we promise the highest level of tech support and resources, internally and from vendors, as well as constant product development and opportunities for personal growth. This is your chance to truly stretch your capabilities and impact to the maximum extent.

Responsibilities

Campaign Management: Manage paid search campaigns across major platforms such as Google Ads, Microsoft Advertising, and Apple Search Ads.

Global User Acquisition: Drive the expansion of our user base globally for both web and app, focusing on achieving high-quality, high-volume growth and maximizing return on investment.

Advanced Strategy Development: Craft and implement cutting-edge paid search strategies and operational models at scale, launching new product lines through research and implementation

Cross-Functional Collaboration: Work closely with data science and SEO teams to ensure cohesive and integrated marketing strategies that align with business objectives.

Operational Excellence: Optimize large-scale, complex operations by utilizing industry-leading paid search methodologies, tools, and platforms to achieve superior performance.

Budget Management: proactively manage budget allocation and pacing across campaigns to ensure optimal ROI and the successful achievement of key performance indicators.

Performance Optimization: optimize creative assets, and improve conversion rates through the refinement of landing pages, ad copy, keywords, and audiences.

Market Intelligence: Stay ahead of industry trends, search engine updates, and evolving financial user behavior to ensure campaigns remain competitive and highly effective.

Competitive Analysis: Conduct thorough competitive analysis and benchmarking to identify market opportunities and gaps within the financial sector, adjusting strategies as necessary.

Data-Driven Decision Making: Partner with data and analytics teams to build dashboards, analyze performance metrics, and identify opportunities, ensuring all strategic decisions are informed by actionable insights.

Stakeholder Reporting: Prepare and present clear, comprehensive reports on campaign performance, market intelligence, and future strategies to key stakeholders and leadership.

Requirements

Educational Background: A degree in Marketing, Business, Finance, or a related field

Hands-On Experience: A minimum of 5 years of professional experience in hands-on paid search marketing, with an excellent track record in web and app growth.

Industry Advantage: Prior experience in Finance or Tech is a plus

Platform Use: Demonstrated deep expertise in Google Ads and Apple Search Ads, coupled with proven success in scaling campaigns globally

Innovation Mindset: A demonstrable passion for innovation, continuous learning, and driving excellence within the paid search landscape.

Analytical Mindset: Possess a strong analytical mindset, with the ability to effectively interpret data and translate insights into actionable strategies.

Financial Management: Proven experience in effectively managing meaningful budgets across diverse channels and platforms to achieve ambitious growth targets.

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Crypto

Application Support Engineer — Blockchain Security & AI Automation

About the team/project:

Key Responsibilities:

Requirements:

Creative Project Manager (Freelance)

Responsibilities:

Requirements:

Quant Trader

Responsibilities:

Requirements:

Senior Growth Manager, Paid Search

Responsibilities

Requirements

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