About Collectively:

Collectively - part of the Brandtech Group (formerly You & Mr. Jones) - is the global leader in influencer marketing; combining strategy, creative, and technology to deliver the most innovative influencer work. We partner with forward-thinking brands in technology, fashion, retail, gaming, entertainment, consumer goods, and more to build deeply integrated social activation strategies that drive relevance, awareness, and sales. Our work has been recognized by top publications including The Wall Street Journal, Fast Company, Digiday, AdAge, and Business INSIDER, among others. We’ve also earned Effie, Webby, Glossy, IMA Fast Company, and OMMA awards for our programs.

Collectively is known across the industry as the partner who delivers the most creative, strategic, and effective programs, with the most sophisticated analysis and paid social offerings. But most importantly, we’re known to be genuinely committed partners to our clients, many of whom have worked with us for multiple years. We aspire to continue to provide an excellent workplace for our teams while delivering the industry’s most ambitious and thoughtful influencer collaborations. In 2020, we were named by Built In Bay Area as one of the Best Small Companies to work for.

About the Client Partnerships Team

The Client Partnership team leads the creator strategy and client servicing relationship through the lifecycle of an account at Collectively–ensuring our partnership with clients is successful, industry-leading and directly in support of our clients’ creator marketing ambitions.

This team is focused on cultivating and growing successful relationships with account stakeholders in our client community through best-in-class work and services–delivering strategic influencer marketing proposals/RFPs, industry-leading thought partnership and ongoing strategic direction throughout the lifecycle of our agency/client partnership to support brands in becoming more effective, innovative creator-centric marketers.

About This Opportunity

We’re looking for an Art Director to join our Strategic & Creative Development (SCD) function—an inter-team force designed to elevate Collectively’s competitive, high-stakes, and creatively ambitious work.

As a core member of Strategic & Creative Development, you’ll help lead the ideation and conceptual development behind our biggest opportunities: competitive RFPs, big-bet pitches, multi-platform campaigns, and high-visibility client initiatives. You’ll bring a deep understanding of creator culture, digital trends, and social storytelling to develop bold, resonant creative ideas built on genuine tension—the kind that stops thumbs, sparks conversation, and wins over audiences on their own terms.

This role sits within a hybrid Business Development + Client Strategy team, offering a unique vantage point at the intersection of creative thinking, cultural insight, and growth-driving business impact.

About Strategic & Creative Development

The Strategic & Creative Development function was built to sharpen how the agency shows up in moments that define our growth. SCD leads creative development across competitive pitches and marquee programs, partnering closely with Strategy, Business Development, Client Partnerships, and Analytics to bring clarity, craft, and cultural fluency to every RFP.

This role will play an active part in shaping and advancing what “best-in-class” looks like for our creative discipline.

What You’ll Do

Lead Creative for Our Biggest Swings — You’ll develop bold, tension-driven concepts that form the creative backbone of our most competitive pitches and flagship client programs. This means generating ideas that are platform-native, digitally fluent, and built on real cultural friction—transforming strategic territories into campaigns that earn attention, spark conversation, and resonate deeply with digital audiences who can smell inauthenticity from a mile away. And while social is home base, you’re equally comfortable thinking beyond it: from influencer-led events and experiential activations to influencer-led TV spots and fully integrated campaigns that show up everywhere a brand needs to be.

Turn Insights into Ideas — Great creative doesn’t start from a blank page—it starts from a tension. You’ll work closely with strategists to absorb audience research, digital trend signals, and category context, then transform that raw material into ideas with genuine creative conflict at their core: the friction between what a brand stands for and what culture is demanding, between what audiences expect and what surprises them, between the familiar and the unexpected. That tension is what makes ideas magnetic.

Bridge Creative and Strategy — You’ll work hand-in-hand with Strategy partners, participating in brief reviews and collaborative ideation sessions to ensure creative concepts are rooted in real insight. Your role is to be both creative lead and thought partner—ensuring every idea pushes into unexpected territory while laddering back to a clear strategic foundation.

Cross-Functional Partnership — You’ll partner closely with Business Development and Client Partnerships to bring creative thinking to business opportunities across net new pitches and key client programs. You’re comfortable moving between teams, translating creative vision into the language each audience needs to hear—and you genuinely enjoy the variety. One week you’re cracking a campaign for a big CPG brand, the next you’re in the world of luxury, beauty, or B2B tech. You flex your creative instincts to fit the category without losing your edge.

Tapped into Culture + Trends — You’ll help lead creative trend reporting and POV development, keeping teams wired into what’s shaping digital culture, social platforms, and Gen Z behavior in real time. You know the difference between a trend worth chasing and one that’s already peaked—and you know how to use that intelligence to build creative ideas with longevity, not just virality. You’ll contribute to playbooks and creative standards that level up our output and help clients earn genuine relevance in the creator space.

What You’ll Bring

Experience

• 4–7 years developing creative for social-first, influencer/ creator-led, or influencer-driven campaigns
• Proven track record concepting and producing work that earns attention, drives culture, and delivers results
• Deep fluency across platforms—you think natively in TikTok, Instagram, YouTube, and whatever comes next
• Experience working in influencer marketing, social creative agencies, or digital-first brand environments (bonus points if you’ve been in the agency trenches)
• A genuine love for working across industries—from big CPG and beauty to luxury, tech, and B2B—and the creative range to shift registers between them without losing what makes each idea feel right for that world
• Bonus: experience using AI tools and moodboarding to generate visual mockups and creative visualizations—bringing ideas to life visually at the speed of a pitch so clients and teams can see the vision, not just read it

Expertise

• Ability to generate a high volume of strong ideas and pressure-test them quickly in a pitch environment—including knowing which ideas have enough tension to actually break through
• Strong digital and cultural radar—you live inside social media trends, understand what drives Gen Z behavior on and off platform, and can translate those signals into campaign concepts before they go mainstream
• Experience developing tension-rooted creative territories and campaign frameworks—ideas built on genuine cultural friction that give programs a clear identity, edge, and north star
• Comfort navigating the controlled chaos of pitch cycles and high-visibility RFP processes

Mindset

• Natural storyteller who can present creative ideas compellingly—verbally, visually, and on the page
• Collaborative spirit that thrives when working across Creative, Strategy, BD, and Account teams
• Deep, genuine fluency with digital audiences—not just demographic knowledge, but a real understanding of how they think, what they value, what they reject, and how to create work that earns their trust rather than their eye-roll
• Growth orientation—you’re excited to push the work forward and shape how we show up creatively

Craft

• Exceptional creative writing and concepting skills—you can articulate a big idea as clearly as you can visualize it
• Presentation skills that bring a room along for the ride, whether you’re pitching internally or to a client
• Creative ambition balanced with strategic rigor
• Ability to zoom out to big-picture concept thinking and zoom in to executional excellence

Pay

The pay range for this position is $98,000 - 110,000 Collectively takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, and other business and organizational needs.

VP Finance

About the Finance Team:

Collectively’s Finance team believes in partnership and collaboration. We work closely with other departments in helping to achieve overall business success. We are proactive and service oriented. We share our knowledge and are interested in understanding and learning about the opportunities and challenges that both our teammates and clients face on a daily basis. We are committed to working efficiently, to providing timely and accurate information, and to offering the advice and finance expertise needed to achieve our financial goals.

We are hiring a VP Finance to join the Finance team. Our ideal candidate has 10 or more years of experience, advertising agency or PR agency experience strongly preferred. We are looking for an empathetic, highly organized leader who has led and transformed an ad agency finance department. 

Responsibilities

Collectively’s VP of Finance will play a critical role in the finance reporting, strategic planning, operational excellence and overall financial health of the agency. 

The role maintains two distinct but connected responsibilities: ongoing management of Collectively’s finance function and team, as well as oversight of the organization’s offshore accounting team. Working closely with the COO and CEO and with the support of a team, the VP of Finance will evolve and manage a solid operational foundation for planning, administration, and reporting. This role will also support and direct cross-functional collaboration, providing valuable perspective in a variety of projects and decisions.

Finance Leadership

• Own the agency P&L, balance sheet and cash flow forecasting; provide clear insights and recommendations to the executive team, focusing on analyzing and synthesizing key trends, highlights, and challenges.
• Develop financial forecasts for executive review on a regular basis, providing forward-looking insights and recommendations.
• Own and manage to all financial and reporting deadlines of Collectively’s parent company and act as a liaison to key members of that organization
• Direct and oversee the work of Collectively’s offshore accounting team to oversee month-end and quarter-end close, revenue recognition, AR/AP and WIP.
• Work with Production and Client Partnership team leadership to ensure accurate pipeline and project revenue forecasting
• Champion a culture of commercial awareness and financial accountability across the agency, helping non‑financial leaders understand drivers of profit and cash.
• Strengthen commercial management and support pricing, scope, and budget conversations as needed
• Partner closely with Client Partnerships, Production and HR leaders, and presenting to Executive‑level stakeholders
• Work with COO, CEO, and other executives to consider and implement new tools and systems to enhance financial reporting and operation effectiveness
• Ensure robust financial controls, policies, and compliance with accounting standards, financial laws and guidelines, tax and regulatory requirements, audits, and client procurement obligations
• Identify and build upon processes that support increased efficiency or greater financial clarity
• Oversee and manage Finance team members to support key finance responsibilities, including AP/AR and Client Accounting. This includes serving as a mentor and leader for junior Finance team members.
• Provide analysis and inputs into Collectively’s pricing models and support conversations with client side sourcing and procurement teams
• Maintain a strong perspective on Collectively’s values, principles, and culture to guide the team effectively

Skills & Attributes

• Highly organized and strong people leader, able to mentor and upskill a finance team while delegating effectively
• Clear, persuasive communicator who can translate financial insights into simple narratives and options for creative and client leaders.
• Expertise in financial planning and analysis, budgeting, forecasting, and management reporting, with excellent financial modeling skills.
• Strong command of accounting principles and revenue recognition for project/retainer‑based work; comfortable challenging assumptions and spotting risk.
• Commercially sharp: understands scopes, rates, utilization, fee structures, and how Collectively work turns into profit and cash.
• High integrity, sound judgment, and comfort operating in ambiguity as the agency grows or changes structure.
• At least 10 years experience working with marketing and/or advertising focused companies. Time working with PR, Influencer or adjacent agencies is very beneficial.

Key Performance Indicators

• Maintains exceptionally high fidelity financial processes and reports for Collectively
• Consistently brings value and insight to financial and operations discussions at a leadership and executive level
• Oversees key accounting, invoicing and bookkeeping functions so that they run smoothly and effectively
• Is considered a trusted partner to cross-functional team members during financial and operational collaborations
• Upholds Collectively’s leadership and management principles in leading Finance team members
• Exceptional communication, including in all-company settings (email, meetings, etc)
• Delivers on the goals and visions of Collectively’s Executive team

Pay

The pay range for this position is $200,000 – $235,000. Collectively takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, and other business and organizational needs.

About Collectively:

Collectively - part of the Brandtech Group (formerly You & Mr. Jones) -  is the global leader in influencer marketing; combining strategy, creative, and technology to deliver the most innovative influencer work. We partner with forward-thinking brands in technology, fashion, retail, gaming, entertainment, consumer goods, and more to build deeply integrated social activation strategies that drive relevance, awareness, and sales. Our work has been recognized by top publications including The Wall Street Journal, Fast Company, Digiday, AdAge, and Business INSIDER, among others. We’ve also earned Effie, Webby, Glossy, IMA Fast Company, and OMMA awards for our programs.

Collectively is known across the industry as the partner who delivers the most creative, strategic, and effective programs, with the most sophisticated analysis and paid social offerings. But most importantly, we’re known to be genuinely committed partners to our clients, many of whom have worked with us for multiple years. We aspire to continue to provide an excellent workplace for our teams while delivering the industry’s most ambitious and thoughtful influencer collaborations. In 2020, we were named by Built In Bay Area as one of the Best Small Companies to work for.

About the Production Team:

Collectively’s Production team is the strategic production arm of our client services practice, responsible for leading influencer marketing projects from kick off to completion with creativity, ingenuity, and exceptional project management skills. The team charter is flawless execution and exceptional client service and we pride ourselves on guiding our clients and influencers through each step of a project with strategic solutions along the way.

Responsibilities:

Collectively’s Producers are responsible for leading influencer marketing projects from kick-off through to wrap, including production planning, briefing, content, and reporting. This role reports directly to the Director of Production, and will work closely with a cross-functional team to deliver programs that vary in scale and scope.  

The Producer role is responsible for three crucial areas of campaigns: Project Management, Influencer Casting & Management, and Client Services.

Project Management 

• Independently or with co-Producers, lead program execution of multi-phase projects across a variety of client types and verticals
• Develop and manage to program timelines and budgets, ensuring programs are delivered on time and on budget and with key KPIs met
• Ensure cross-functional collaboration and contributions to projects happen successfully throughout the production phase
• Prepare key production deliverables, including campaign briefs, activation strategies, production schedules, influencer lists, and weekly reports
• Together with Collectively’s Business Affairs team, ensure that agreements for influencers are accurate, align with program goals, and are executed in a timely fashion
• Proactively inform Production leadership of project status, optimization insights and potential partnership learnings 
• On an as-needed basis, travel to attend and manage influencer presence at events and/or shoots
• Excel at adopting and utilizing key tech and SaaS platforms

Influencer Casting & Management

• Responsible for successful casting of influencers for campaigns, whether via briefs to Collectively’s casting partner or by utilizing our casting CRM tool directly
• Leverage Collectively’s process, tools, and historical performance to provide strategic and relevant talent recommendations 
• Lead research, recruitment, and presentation of influencer talent for active campaigns, providing strong rationale for potential candidates
• Conduct outreach to our influencer Community, new potential partners, and their respective agents, to gauge interest in Collectively campaigns. Track availability, rates, and other key details related to the project to assess influencer alignment/fit
• Work cross-functionally to manage scaled seeding (gifting) programs from start to finish, including influencer recruitment, community development and management, product fulfillment, and content tracking
• Create surveys for additional information and opt-ins

Client Services

• Serve as a client point of contact during the production phase of projects
• Bring Production POV to internal and client-facing meetings, including being prepared with key project information, documenting the meeting for internal and external stakeholders
• Respond quickly to any client inquiries or requests and work with internal team members to gather information, input, or review
• Communicate effectively and efficiently with clients across a variety of mediums, including email, phone, in-person and slides (Keynote/Google Slides) 
• Prepare and organize regular campaign updates for clients
• Partner with Client Partnerships (Collectively’s revenue team) during key client journey moments to ensure a seamless client services experience
• Coordinate involvement and contributions from a variety of cross-functional contributors, ensuring their work is delivered on time and on brief
• With the support of Production leadership, troubleshoot production challenges and deliver thoughtful solutions that meet client or project needs

Requirements 

• Minimum 4 years client-facing production or influencer marketing experience (in relevant marketing/advertising industry or similar)
• Proven client services skills, including verbal, written and presentation communication abilities
• An ability and willingness to deeply understand the needs, motivations and aspirations of our clients and influencers and translate that understanding into impactful content
• Exceptional organizational, project management and time management skills and an ability to manage multiple deadlines at once
• Ability to work across 5+ strategic client projects at a time
• A positive, enthusiastic approach to work and collaboration
• An entrepreneurial spirit, ready to roll up your sleeves and dig into the complexities of any business or strategy challenge
• Adaptability and a desire to work in an industry and landscape that’s constantly evolving
• Strong attention to detail and excellent follow-through 
• Great communication skills—both internally and externally

 Key Performance Indicators (KPIs)

• Programs managed meet goals for quality, quantity, and adherence to project requirements
• Develops and maintains strong relationships with clients
• Successfully navigates complex programs and deliverables
• Exhibits a proactive, collaborative approach to any project challenges or delays
• Quickly learns and retains information, especially regarding key project processes
• Keeps leadership and cross-functional stakeholders informed and up-to-date on program progress and challenges
• Stays organized and work is consistently accurate and error-free
• Projects a friendly, confident, and professional demeanor both within the organization and to clients and influencers

Benefits & Team Member Experience

• Remote-First
• Medical, Dental, Vision and Supplemental Insurances
• 401k Matching
• Generous holiday & time off
• Monthly Work From Home Stipend
• Flex Fridays (after 1PM local time)
• Step Up Recognition Program
• Collectively Employee Resource Groups (ERGs)
• Virtual & In-Person Events

Pay

The pay range for this position is $78,000 to $90,000. Collectively takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, and other business and organizational needs.

About Collectively:

Collectively - part of the Brandtech Group (formerly You & Mr. Jones) -  is the global leader in influencer marketing; combining strategy, creative, and technology to deliver the most innovative influencer work. We partner with forward-thinking brands in technology, fashion, retail, gaming, entertainment, consumer goods, and more to build deeply integrated social activation strategies that drive relevance, awareness, and sales. Our work has been recognized by top publications including The Wall Street Journal, Fast Company, Digiday, AdAge, and Business INSIDER, among others. We’ve also earned Effie, Webby, Glossy, IMA Fast Company, and OMMA awards for our programs.

Collectively is known across the industry as the partner who delivers the most creative, strategic, and effective programs, with the most sophisticated analysis and paid social offerings. But most importantly, we’re known to be genuinely committed partners to our clients, many of whom have worked with us for multiple years. We aspire to continue to provide an excellent workplace for our teams while delivering the industry’s most ambitious and thoughtful influencer collaborations. In 2020, we were named by Built In Bay Area as one of the Best Small Companies to work for.

About the Production Team:

Collectively’s Production team is the strategic production arm of our client services practice, responsible for leading influencer marketing projects from kick off to completion with creativity, ingenuity, and exceptional project management skills. The team charter is flawless execution and exceptional client service and we pride ourselves on guiding our clients and influencers through each step of a project with strategic solutions along the way.

Responsibilities:

The Production Director is an experienced influencer marketer and people manager responsible for providing project leadership and management to a team of Associate Producers, Producers, and Senior Producers. 

This role reports to a SVP of Production and will work closely with Director(s) of Production to manage the growth, structure, and performance of a multi-level production team of 8-12 direct reports, ensuring exceptional delivery across all projects. 

Team Management & Leadership

• Directly manage a group of Associate Producers, Producers, and Senior Producers, with a focus on skill building, career development, mentorship, and coaching to support successful project and business outcomes as well as employee growth. 
• Host 1:1s and team meetings to support individual and overall Production team success, developing structures and forums that promote strong team culture.  
• Identify opportunities for teamwide learning and development, and help evangelize a culture of innovation and learning to ensure functional processes evolve to meet an ever-changing industry. 
• Prepare and host annual review and check-in conversations for Production team members. 
• Provide growth paths and clarity on the necessary skill development for team members’ career advancement.
• As-needed, develop and implement performance plans to address performance challenges.
• Ensure that team feedback, concerns, and questions are surfaced to Production VPs and Executives with thoughtful and strategic solutions for improved functional operations when warranted. 
• Develop and maintain the systems, processes, and QA frameworks that set the standards and expectations for quality production deliverables. and make strong client-facing work possible

Project Oversight & Leadership

• Responsible for executional excellence, quality, and operational rigor of the team and serves as leadership support on a high volume of influencer marketing projects. 
• Partners closely with Client Strategy Directors to assess team output and account risks, and optimize performance and processes to ensure smooth ongoing delivery of work. 
• Leverage production acumen and leadership skills to provide strategic guidance, feedback, tactical advice, and crisis management best practices to direct reports, cross-functional team members, and clients.
• Ensure proper review of influencer lists, timelines, project plans, briefs, weekly reports, and communication to clients and influencers.
• Enable exceptional team output on every project by providing consistent coaching, training, and modeling of standards and expectations. 
• Guide team on effective partnerships with 3rd party vendors, including video production, event production, musicians, artists, and other partners.
• Advise on influencer and agent negotiation, supporting our clients’ business goals while also respecting creators’ creative labor.
• Provide hands-on support to team members in resolving critical performance or resourcing gaps with both short- and long-term solutions.
• Stay informed on new client processes, tools, systems, and directives, and supports driving adoption and rollout across internal production teams.

Revenue Finance & Health

• Ensure team compliance with Production's financial tools and processes, including budget accountability, payments hygiene, budget utilization, and risk management.
• Maintain oversight of their team’s budgets across projects and ensure effective management, tracking, and utilization. 
• Support Production Sr. Leadership and Finance & Operations on the rollout of new systems that impact the Production team, ensuring team training and adoption.
• Flag overages to Sr. Director(s) and SVP to navigate potential overages and develop them into opportunities for expanded program services or scope.
• Provide regular updates on budgets and COGS to the finance team.

Functional Support

• Through engaged and active leadership presence, help lay a foundation for the Production team by providing advocacy for our teams and enthusiasm for our function in team forums.
• Support Sr. Directors & SVPs in creating functional checklists, guides, training, and documentation. 
• Consistently engage with the Director team on functional optimizations, leveraging feedback and learnings from active work to provide strategic ideas for best practices, processes, and team support. 
• Independently develop new processes and roll them out, including gathering input from key stakeholders, researching, testing, documenting, and training.
• Support Sr. Directors and SVP to lead trainings, meetings, and brainstorms to discuss Production processes and ways of working

Requirements 

• Minimum 10 years client-facing production or influencer marketing experience (in relevant marketing/advertising industry or similar)
• Minimum 3 years managing a 3+ person team
• Experiencing coaching employees to new positions and enacting performance improvement plans
• A track record of successful process development and rollouts for large teams/organizations (10+)
• Exceptional client services skills, including verbal, written and presentation communication abilities
• Exceptional organizational, project management and time management skills and an ability to manage multiple deadlines at once
• An ability and willingness to deeply understand the needs, motivations and aspirations of our clients and influencers and translate that understanding into impactful content
• Ability to work autonomously with little oversight, as well as strong ability to successfully work cross-functionally to ensure contributions from multiple stakeholders across disciplines are woven into the project work seamlessly
• Is a leader in modeling a positive, enthusiastic approach to work and collaboration
• An entrepreneurial spirit, ready to roll up your sleeves and dig into the complexities of any business or strategy challenge
• Strong attention to detail and excellent follow-through 
• Great communication skills—both internally and externally

Key Performance Indicators (KPIs)

• Programs managed meet goals for quality, quantity, and adherence to project requirements
• Develops and maintains strong relationships with clients
• Successfully navigates complex programs and deliverables
• Exhibits a proactive, collaborative approach to any project challenges or delays
• Quickly learns and retains information, especially regarding key project processes
• Keeps leadership and cross-functional stakeholders informed and up-to-date on program progress and challenges
• Stays organized and work is consistently accurate and error-free
• Projects a friendly, confident, and professional demeanor both within the organization and to clients and influencers 

Benefits & Team Member Experience

• Medical, Dental & Vision
• Supplemental Insurances (Life Insurance, Commuter Benefits & Pet Insurance)
• 401k Matching
• Monthly Work From Home Stipend
• Remote-First 
• WeWork All Access Membership
• Flex Fridays (after 1PM local time)
• Step Up Recognition Program
• Collectively Employee Resource Groups (ERGs)
• Virtual & In-Person Events

About Collectively:

Collectively - part of the Brandtech Group (formerly You & Mr. Jones) -  is the global leader in influencer marketing; combining strategy, creative, and technology to deliver the most innovative influencer work. We partner with forward-thinking brands in technology, fashion, retail, gaming, entertainment, consumer goods, and more to build deeply integrated social activation strategies that drive relevance, awareness, and sales. Our work has been recognized by top publications including The Wall Street Journal, Fast Company, Digiday, AdAge, and Business INSIDER, among others. We’ve also earned Effie, Webby, Glossy, IMA Fast Company, and OMMA awards for our programs.

Collectively is known across the industry as the partner who delivers the most creative, strategic, and effective programs, with the most sophisticated analysis and paid social offerings. But most importantly, we’re known to be genuinely committed partners to our clients, many of whom have worked with us for multiple years. We aspire to continue to provide an excellent workplace for our teams while delivering the industry’s most ambitious and thoughtful influencer collaborations.

About the Client Partnership Team

The Client Partnership team leads the strategic and relationship side of our influencer marketing services agency throughout the lifecycle of an account at Collectively–ensuring our partnership with clients is successful, industry-leading and directly in support of our client’s creator marketing ambitions.

This team is focused on cultivating and growing successful relationships with account stakeholders in our client community through best-in-class work and services–delivering strategic influencer marketing proposals/RFPs, industry-leading thought partnership and ongoing strategic direction throughout the lifecycle of our agency/client partnership to support brands in becoming more effective, innovative creator-centric marketers.

This role is directly responsible for the servicing and performance outcomes for a set of individual accounts. The Director is responsible for overseeing and directing the work of CP staff across core workflows, as well as directing and facilitating effective and successful cross-functional collaboration and agency servicing experience throughout the client journey.

Responsibilities

The Account + Strategy Director is a leadership role responsible for at least one and up to several client accounts (average 1-3 direct reports) and is responsible for retaining (on average) at least $5MM in revenue annually, depending on the client ecosystem.

The Strategy & Account Director will report to a business leader (VP or SVP) and is responsible for three key areas of work: 

Client Relationships & Partnership 

• Leads and directs the client relationship management day to day and sets the tone for client services success on your accounts–balancing both the staff experience and the client perspective
• Leads and directs the application of our influencer marketing services and solutions for senior marketers, helping provide ongoing expertise and thought-leadership, pushing clients to see broader roles for creator marketing within their marketing plans, and supporting longer-term planning with clients that reinforces Collectively unique value proposition as a specialized influencer/creator agency
• Strategic client partner and conflict manager capable of translating client servicing needs into successfully sold through influencer strategies and scopes that our internal teams are capable of delivering
• Building client confidence in the agency, earning trust, and leading challenging client conversations diplomatically
• Provide day-to-day client services leadership as a direct point of contact for senior clients, leaning in to expedite solutions and align on mutual ways of working around timelines and expectation management, in line with our servicing philosophy and code.
• Escalate client relationship challenges to business leadership, sets context and collaborates on solutions

Team Management & Mentorship

• Facilitate and support direct reports (Client Partnerships team) and dotted line staff (Production, Analytics, Creative) to be successful in their roles, delivering account strategy & services, focusing on staff retention and supporting skill growth
• Accountable for core deliverables, this role actively plans, guides, and provides feedback to consistently help the team meet or raise the bar on quality. (Directly accountable for: proposals, QBRs, performance reports, and POVs. Indirectly accountable for production-led deliverables: creator lists, briefs, and content.)
• Directs & leads team inputs and success on tasks across operational workflows (contracting, budgets, staff plans, hours tracking)
• Synthesizes challenges or themes across accounts and proactively engages with functional leadership to evolve or pivot
• Leads and sets tone for cross-functional teams–an internal champion and client champion who often bridges the two groups
• Coach and support the CP and cross-functional teams through stickier or trickier situations, helping them build the judgment and confidence to navigate complex client dynamics independently; model our servicing philosophy and code, and mentor team members on how to manage timelines and expectations with senior clients.
• Consult into Client Partnerships functional philosophies, best practices, processes, deliverables and tools, as led by our CEO/ Head of Client Partnerships or VPs
• Consult on resourcing, hiring and team and prioritizations

Account Strategy + Creator Marketing Services Evolution

• Set the account partnership and influencer programming strategies including client satisfaction planning, growth opportunities, “land & expand” strategies and day to day campaign success
• Manage and support direct reports in the successful creation, production and timely delivery of successful RFPs, Briefs, incremental opportunities, wrap reports and/or other key client partnership deliverables throughout the course of the client journey–in line with client expectations
• Proactively seeks out and guides the team to develop unique, innovative and boundary-pushing opportunities for client partners
• Review & refine client communications, POVs, or deliverables to ensure they meet quality standards and are winning in market (retaining/improving as the space shifts)
• Collaborate closely with Production and Performance & Analytics leadership colleagues to inform, iterate, and improve service offerings and processes
• Collaborate closely with business leadership and delivery leadership, including the CEO and COO, to improve overall account profitability strategies and to iterate on service models that best support client needs and expectations of day-to-day cross-functional account team operations

Requirements

• At least 8 years of related experience in a client-facing role at a social or influencer agency, with at least 4 years in a people management role
• Demonstrated ability to negotiate complex partnerships and navigate challenging client services situations with maturity and leadership
• Significant client-facing experience with senior-level, Fortune 500 marketers
• Demonstrated success as a people manager and team builder with diplomacy and collaborative approach to cross-functional team directing/leading
• Demonstrated success growing and retaining seven-figure, multi-year client accounts and relationships
• Demonstrated organic social media, paid social, and influencer marketing strategy expertise
• Demonstrated ability to manage through significant ambiguity and change
• Strong organization skills with attention to detail and excellent follow-through
• Exceptional communication skills—both internally and externally, written and verbal
• Ability to work efficiently across a variety of tasks and manage time appropriately for projects
• At home in a rapidly changing, fast-paced working environment; thrives on change.
• Collaborative working style with positive attitude and enthusiasm for making great work happen.

Key Performance Indicators

• • Client renewal rate, reputation/satisfaction scores, and relationship strength (measured across multiple indicators and feedback loops)
  • Consistently demonstrates Collectively Code values and stands out as a trusted, go-to leader at Collectively, with strong working relationships across the agency
  • Successful and trusted client relationships
  • Self-manages competing assignments and deadlines
  • Ability to manage up quickly and effectively to VP/SVP (synthesis of information, clarity around recommendations, context setting, deadlines, prioritization)
  • Consistently levels up direct reports and is comfortable with active coaching to improve the skills of direct reports or dotted line contributors
  • Exhibits a collaborative and solutions-focused approach
  • Proactively seeks opportunities to improve in areas of growth
  • Proactively seeks opportunities to improve our client work

Benefits & Team Member Experience

• Medical, Dental & Vision 
• Supplemental Insurances 
• 401k Matching
• Monthly Work From Home Stipend
• Remote-First
• Flex Fridays
• Step Up Recognition Program
• Collectively Employee Resource Groups (ERGs)
• Virtual & In-Person Events
• Generous Allotment of Sick Days
• Birthday PTO

Pay

The pay range for this position is $150,000 to $165,000. Collectively takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, and other business and organizational needs.

About Collectively:

Collectively, part of the Brandtech Group (formerly You & Mr. Jones), is the global leader in influencer marketing; combining strategy, creative, and technology to deliver the most innovative influencer work. We partner with forward-thinking brands in technology, fashion, retail, gaming, entertainment, consumer goods, and more to build deeply integrated social activation strategies that drive relevance, awareness, and sales. Our work has been recognized by top publications including The Wall Street Journal, Fast Company, Digiday, AdAge, and Business INSIDER, among others. We’ve also earned Effie, Webby, Glossy, IMA Fast Company, and OMMA awards for our programs.

Collectively is known across the industry as the partner who delivers the most creative, strategic, and effective programs, with the most sophisticated analysis and paid social offerings. But most importantly, we’re known to be genuinely committed partners to our clients, many of whom have worked with us for multiple years. We aspire to continue to provide an excellent workplace for our teams while delivering the industry’s most ambitious and thoughtful influencer collaborations. In 2020, we were named by Built In Bay Area as one of the Best Small Companies to work for.

About the Production Team:

Collectively’s Production team is the strategic production arm of our client services practice, responsible for leading influencer marketing projects from kick off to completion with creativity, ingenuity, and exceptional project management skills. The team charter is flawless execution and exceptional client service and we pride ourselves on guiding our clients and influencers through each step of a project with strategic solutions along the way.

Role Overview:

Collectively is seeking a temporary Senior Influencer Specialist to join our team. This is a hybrid temporary role for a strategist and producer who can bridge the gap between traditional creator marketing and PR-driven industry influence. You must be comfortable managing high-touch client relationships and executing bespoke, white-glove strategies for elite industry thought leaders and have prior experience working in the B2B space. 

Key Responsibilities:

Client Services

• Serve as a trusted advisor and day-to-day point of contact to senior clients, providing guidance on how influence drives reputation and revenue in sophisticated B2B categories.
• Lead internal and client-facing meetings, including setting agendas, speaking to campaign progress, on-the-fly strategy & problem solving, and preparing summaries/recaps
• Develop and lead integrated strategies that align influencer marketing with PR and corporate narratives, specifically targeting Mid-Market CEOs, CFOs, and Key Stakeholders.

Influencer Casting & Management

• Pitch and book talent for high-authority environments beyond social, including industry podcasts, trade associations, specialized conferences, and executive dinners.
• Responsible for successful casting of influencers for campaigns, guided by strategic recommendations
• Contribute to cultivating long-term relationships with key influencers on behalf of clients 
• Stay on the pulse of culture and industry trends – keeping up and interacting with relevant media and influencers on a regular basis
• Translate complex technical innovations and B2B product benefits into authoritative, edutaining storytelling that positions clients as strategic growth partners.
• Act as the primary point of contact for high-profile Business Opinion Leaders, specifically targeting Mid-Market CEOs, CFOs, and Key Stakeholders.
• Manage the research, recruitment, and presentation of influencer talent for paid and earned campaigns, providing strong rationale for potential candidates
• Manage outreach to influencers and their respective agents to gauge interest in Collectively campaigns, prioritizing creator/agent relationships and experience, as well as brand and agency reputation, in every communication.
• Track availability, rates, and other key details related to the project to assess influencer alignment/fit with excellent organization.
• Work cross-functionally to manage targeted seeding (gifting) programs from start to finish, including vendor management,product fulfillment, budget and content tracking.
• Create surveys for additional information and opt-ins

Project Management

• Independently or with co-Producers, lead program execution of complex, multi-phase projects across a variety of client types and verticals
• Develop and manage program timelines and budgets, ensuring programs are delivered on time, on budget, and with key KPIs met
• Provide ongoing budget management and maintenance to ensure fidelity and accuracy, and on-time creator payments.
• Ensure cross-functional contributions are aligned with overall program goals and Production strategy, communicate directly with leaders on cross-functional teams performance to make adjustments as-needed
• Create exceptional key production deliverables for complex or nuanced projects, including campaign briefs, activation strategies, production schedules and timelines, key client communications, influencer lists, and weekly reports
• Together with Collectively’s Business Affairs team, ensure that agreements for influencers are accurate, align with program goals, and are executed in a timely fashion
• Proactively inform Production leadership of project statuses, optimization insights and potential partnership learnings with solutions on how to ensure learnings are shared across the account and represented in future work
• On an as-needed basis, travel to attend and manage influencer presence at events and/or shoots
• Work closely with junior team members as a mentor to delegate and oversee tasks across campaigns
• Seek out new and improved ways of working; proactively bring ideas to Account and Team leaders

Requirements: 

• A solid grasp of public relations tools, including research, executive visibility planning, and developing media relationships.
• 4-6 years of relevant experience in influencer marketing, social media, or PR, with at least 3 years of experience focusing on B2B, technology, or fintech brands.
• Experience identifying and vetting niche authorities, speakers, and subject-matter experts based on industry credibility rather than just follower count.
• Exceptional verbal and written communication skills, with the ability to lead high-level client presentations and executive reporting.
• Exceptional organizational, project management and time management skills and an ability to manage multiple deadlines at onceAn ability and willingness to deeply understand the needs, motivations and aspirations of our clients and influencers and translate that understanding into impactful content
• Ability to work autonomously with little oversight, as well as strong ability to successfully work cross-functionally to ensure contributions from multiple stakeholders across disciplines are woven into the project work seamlessly
• Ability to work across 5+ strategic client projects at a timeA positive, enthusiastic approach to work and collaboration
• An entrepreneurial spirit, ready to roll up your sleeves and dig into the complexities of any business or strategy challenge
• Strong attention to detail and excellent follow-through

Key Performance Indicators (KPIs)

• Programs managed meet goals for quality, quantity, and adherence to project requirements
• Develops and maintains strong relationships with clients
• Successfully navigates complex programs and deliverables
• Exhibits a proactive, collaborative approach to any project challenges or delays
• Quickly learns and retains information, especially regarding key project processes
• Keeps leadership and cross-functional stakeholders informed and up-to-date on program progress and challenges
• Stays organized and work is consistently accurate and error-free
• Projects a friendly, confident, and professional demeanor both within the organization and to clients and influencers

The pay range for this position is $98,000 to $110,000. Collectively takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, and other business and organizational needs.

Manager, Client Finance

About the Finance Team:

Collectively’s Finance team believes in partnership and collaboration. We work closely with other departments in helping to achieve overall business success. We are proactive and service oriented. We share our knowledge and are interested in understanding and learning about the opportunities and challenges that both our teammates and clients face on a daily basis. We are committed to working efficiently, to providing timely and accurate information, and to offering the advice and finance expertise needed to achieve our financial goals.

We are hiring a Client Finance Manager to assist in the month end close and reporting for our clients. This role will work closely with the Finance team members to help ensure financial reporting is running smoothly. The ideal candidate will bring 5+ years of experience in an advertising agency, ideally with a knowledge of the influencer market place. 

Responsibilities

Client Finance works closely with the Client Partnerships and Production teams to facilitate financial processes, to ensure accuracy and compliance, and to monitor project budgets and deliver financial performance that aligns with agency goals.

• Serve as a contact for clients and agency departments on client finance matters
• Develop internal and external relationships (with client procurement in particular) with timely, proactive communication and follow-up
• Assist in monthly forecasting, budgeting cycles, and financial modeling in coordination with the agency account and production leads.
• Help oversee project financial information in coordination with client teams and provide support to client teams in monitoring client budgets and spending
• Work with team leads to secure client P.O. or necessary work/payment authorizations including fulfilling client portal submissions and other client procedures and requirements 
• Prepare invoices and billing reconciliations while ensuring adherence to contract compliance and billing policies and procedures
• Monitor accounts receivable status and follows-up on aged balances with clients
• Timesheet collections and Harvest system administration
• Assist in developing and maintaining client finance processes, guides, policies, tools and templates
• Prepare management reporting on utilization, revenue and profitability analysis
• Support month-end close processes to complete journal entries for revenue, reporting, and adhering to audit compliance.
• Help prepare and deliver financial reports as needed

Key Performance Indicators

• Works collaboratively, yet with a strong drive toward personal accountability
• Is proactive, with the desire to help identify efficiencies, best practices, and opportunities
• Displays a passion for data analysis, critical thinking, and storytelling
• Has a strong attention to detail and goes the extra mile to ensure accuracy
• Thrives in a fast-paced work environment and is able to prioritize competing work streams, often with quick turnarounds

Qualifications / Skills 

• Proactive, identifies efficiencies, best practices, and opportunities to improve processes
• Works collaboratively with team leads across the agency and has a strong personal accountability
• Demonstrates the ability to manage the agencies needs with the needs of the client 
• Displays a passion for data analysis, critical thinking, and storytelling
• Has a strong attention to detail and goes the extra mile to ensure accuracy
• Thrives in a fast-paced work environment and is able to prioritize competing work streams, often with quick turnarounds

Requirements

• 5+ years of relevant work experience in ad agency roles
• Strong interpersonal and problem solving skills
• Effective communication skills, especially within cross-functional teams and with clients
• Experience working with data, with a strong ability in reporting and analysis
• Aptitude for quickly learning and utilizing new software and technology tools
• Strong skills in both Google Sheets and Excel
• BA in accounting, finance or economics

Pay

The pay range for this position is $78,000 – $90,000. Collectively takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, and other business and organizational needs.