ClassPass
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.
We’re looking for a passionate and experienced Product Manager to help define and execute the product roadmap for new expansion opportunities at ClassPass.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it’s fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe
The Role You’ll Play:
- Lead a cross-functional squad of engineers, designers, and researchers to identify and deliver high-impact product opportunities
- Define and drive the squad roadmap, balancing short-term wins with long-term strategic investments
- Partner across product, engineering, design, and business teams to bring new features from concept through launch and optimization
- Build and scale consumer and partner-facing experiences that support ClassPass’s expansion into new markets and categories
- Use qualitative insights and quantitative data to inform product decisions and continuously improve user experience
- Align stakeholders across the organization, incorporating diverse perspectives to strengthen outcomes
- Identify opportunities to improve underlying systems, processes, and user journeys to maximize business and customer value
Experience You Bring:
- Experience shipping impactful products and navigating complex, cross-functional initiatives
- Strong understanding of how products are built, including APIs, system integrations, and data structures
- Comfort working with data—defining metrics, analyzing performance, and translating insights into action
- Ability to break down ambiguous problems and drive clarity, prioritization, and execution
- Effective communicator and collaborator who can influence across teams and levels
- Experience partnering closely with engineering and design to deliver high-quality user experiences
- Curiosity and a growth mindset, with a bias toward learning, iteration, and continuous improvement
- 3+ years of product management experience in a fast-paced, consumer-focused environment
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Ready to apply?
Apply to ClassPass
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.
We’re looking for a passionate and experienced Product Manager to help define and execute the product roadmap for new expansion opportunities at ClassPass.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it’s fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe
The Role You’ll Play:
- Lead a cross-functional squad of engineers, designers, and researchers to identify and deliver high-impact product opportunities
- Define and drive the squad roadmap, balancing short-term wins with long-term strategic investments
- Partner across product, engineering, design, and business teams to bring new features from concept through launch and optimization
- Build and scale consumer and partner-facing experiences that support ClassPass’s expansion into new markets and categories
- Use qualitative insights and quantitative data to inform product decisions and continuously improve user experience
- Align stakeholders across the organization, incorporating diverse perspectives to strengthen outcomes
- Identify opportunities to improve underlying systems, processes, and user journeys to maximize business and customer value
Experience You Bring:
- Experience shipping impactful products and navigating complex, cross-functional initiatives
- Strong understanding of how products are built, including APIs, system integrations, and data structures
- Comfort working with data—defining metrics, analyzing performance, and translating insights into action
- Ability to break down ambiguous problems and drive clarity, prioritization, and execution
- Effective communicator and collaborator who can influence across teams and levels
- Experience partnering closely with engineering and design to deliver high-quality user experiences
- Curiosity and a growth mindset, with a bias toward learning, iteration, and continuous improvement
- 3+ years of product management experience in a fast-paced, consumer-focused environment
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Ready to apply?
Apply to ClassPass
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.
About the right team member
At ClassPass, our mission is to connect people with real-world experiences, and building and developing human connection is at the heart of all we do.
We’re looking for an seasoned Sr. Product Manager to lead new opportunity to establish deeper social and community connections within ClassPass. We’re initially focused on facilitating authentic connections, unlocking new forms of discovery and motivation through friends and community, and connect people through IRL experiences. We’re not a social app, but we power socially-infused experiences.
This role will define the vision for this new surface area and lead the social and community product strategy and execution, partnering closely with cross-functional stakeholders and leadership.
This role is a good fit if you…
- Have built and scaled consumer products during a hyper-growth stage
- Have experience building social graph products and/or experiences that connect people online & offline
- Bring an entrepreneurial mindset to product ideation and development; you’re comfortable working in ambiguity, incorporate experimentation into your build process and know how to construct an effective test and analyze the results
- Have deep consumer empathy and act as a true product owner with a high bar for craft and detail
- Are execution-focused and know how to unblock teams while balancing speed and quality
- Bring strong business acumen to decision making, weighing business impact and making tough trade-offs
- You generate insights from both qualitative and quantitative data
- Stay close to new and evolving technologies and apply them thoughtfully
- Enjoy owning a roadmap and collaborating deeply with engineering and business partners
- Value collaboration, iteration, and feedback as part of building great products
- Prefer shipping early and often, keeping solutions simple and avoiding unnecessary complexity
Key Responsibilities
- Lead Vision, Strategy & Roadmap Execution
- Define and communicate a clear product vision aligned with company goals and customer needs.
- Drive roadmap prioritization using value-vs-effort frameworks to maximize impact and time to market.
- Balance near-term delivery with long-term strategic investments.
- Execution & Delivery Excellence
- Oversee the product lifecycle, from ideation through launch and post-release optimization.
- Collaborate closely with engineering to ensure feasibility, quality, and timely delivery.
- Use tools such as Notion, Confluence, Jira, and other internal platforms to drive transparency, collaboration, and documentation across teams.
- Champion User-Centric Product Development
- Leverage customer insights, data, and market trends to guide product direction.
- Foster a deep understanding of the needs on both sides of a consumer and wellness business marketplace.
- Partner with UX and research to ensure products are intuitive, efficient, and easy to use.
- Stakeholder Engagement
- Communicate product vision, roadmap, and progress to senior leaders and stakeholders
- Build strong relationships with partner businesses, gathering feedback to guide roadmap decisions.
- Collaborate with marketing to ensure successful product positioning and launches.
Skills & experience
- At least 3 years of experience in product management.
- Experience working with social graphs or consumer products with deep community engagement moats
- A strong track record building high quality consumer products.
- Deep experience with consumer mobile apps and consumer growth and engagement funnel optimization
- Technically and analytically savvy, with knowledge about how products are built and are comfortable defining, querying, and interpreting data independently. You have run large-scale experiments to validate and measure product changes.
- Excellent communication and collaboration skills, with experience partnering across functions and with data science.
- Sharp product intuition grounded in user feedback and data.
- Experience working in agile, full-stack product teams from discovery through delivery.
- Comfort using modern product tools like Notion, Confluence, Jira, Figma, and Miro.
Pay Transparency
It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $145,000 to 175,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Ready to apply?
Apply to ClassPass
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.
About the right team member
We’re looking for an experienced Director of Product Management to lead consumer growth and engagement strategy at ClassPass. You’ll oversee the vision and execution, lead a team of PMs and partner closely with cross-functional stakeholders.
This role is a good fit if you…
- Have built and scaled consumer products during a hyper-growth stage
- Can define a product vision that inspires and drives clarity for a team
- Are execution-focused and know how to unblock teams while balancing speed and quality
- Act as a true product owner with a high bar for craft and detail
- Bring strong business acumen to decision making, weighing business impact and making tough trade-offs
- Have a track record for incorporating experimentation into your build process; know how to construct an effective test and analyze the results
- Generate insights from both qualitative and quantitative data
- Are comfortable operating in ambiguity and shaping direction as you go
- Stay close to new and evolving technologies and apply them thoughtfully
- Enjoy owning a roadmap and collaborating deeply with engineering and business partners
- Value collaboration, iteration, and feedback as part of building great products
- Prefer shipping early and often, keeping solutions simple and avoiding unnecessary complexity
Key Responsibilities
- Lead Product Strategy & Roadmap
- Define and communicate a clear product vision aligned with company goals and customer needs.
- Drive roadmap prioritization using value-vs-effort frameworks to maximize impact and time to market.
- Balance near-term delivery with long-term strategic investments.
- Execution & Delivery Excellence
- Oversee the product lifecycle, from ideation through launch and post-release optimization.
- Collaborate closely with engineering to ensure feasibility, quality, and timely delivery.
- Use tools such as Notion, Confluence, Jira, and other internal platforms to drive transparency, collaboration, and documentation across teams.
- Champion User-Centric Product Development
- Leverage customer insights, data, and market trends to guide product direction.
- Foster a deep understanding of the needs on both sides of a consumer and wellness business marketplace.
- Partner with UX and research to ensure products are intuitive, efficient, and easy to use.
- Leadership & Team Development
- Lead, mentor, and inspire a team of product managers, ensuring they deliver measurable impact.
- Promote a data-driven, outcome-oriented product culture.
- Ensure the team follows best practices in product management and documentation, driving consistency and clarity across initiatives.
- Encourage cross-functional alignment between product, engineering, design, payments, marketing, and customer success.
- Stakeholder Engagement
- Communicate product vision, roadmap, and progress to executive leadership and key customers.
- Build strong relationships with partner businesses, gathering feedback to guide roadmap decisions.
- Collaborate with sales and marketing to ensure successful product positioning and launches.
Skills & experience
- 7+ years of product management experience, including 3+ years leading and managing PMs.
- A strong track record building high quality consumer products.
- Deep experience with consumer mobile apps and consumer growth and engagement funnel optimization
- Strong analytical skills, with the ability to define, query, and interpret data independently.
- Excellent communication and collaboration skills, with experience partnering across functions and with data science.
- Sharp product intuition grounded in user feedback and data.
- Experience working in agile, full-stack product teams from discovery through delivery.
- Comfort using modern product tools like Notion, Confluence, Jira, Figma, and Miro.
Pay Transparency
It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $200 to 250,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Ready to apply?
Apply to ClassPass
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.
About the Team
ClassPass is revolutionizing the fitness and wellness industry by bringing together the world’s best experiences into one app. Our mission is to motivate people to live inspired lives every day by introducing and seamlessly connecting them to soul-nurturing experiences.
We’re searching for a Senior Product Designer to join our Consumer team, focusing on helping users get the most value out of their ClassPass subscription, optimizing how we package, present, and personalize offers during moments of intent. This includes designing personalized upsell moments, subscription management, and payment experiences.
About the Role
You’ll design experiences that convert curiosity into commitment, exploring and optimize the end-to-end customer journey to drive activation, retention, and monetization. You’ll use experimentation, insight, and craft to identify friction, surface value, and design experiences that accelerate business and customer outcomes. This role is ideal for a seasoned designer who thrives on transforming aspirational goals into intuitive, elegant experiences. You set a high bar for design craft, grounded in systems thinking and real-world impact. You’ve led strategic initiatives before and are equally comfortable zooming out to define vision as you are zooming in to sweat the details and ship.
You’ll report directly to the Director of Design for ClassPass and collaborate closely with cross-functional partners across Product, Engineering, Marketing, and Research.
What you’ll be doing…
- You’ll turn behavioral insights into thoughtful experiences that remove friction, build trust, and deepen engagement throughout the lifecycle.
- You’ll own end-to-end design strategy and execution for key parts of the ClassPass platform— shaping vision, flows, and shipped quality.
- Lead and contribute to discovery efforts (research, interviews, data synthesis) to uncover insights and opportunities.
- Translate business objectives into thoughtful design opportunities that lead to intuitive, effective product experiences.
- You’ll work with a team that is passionate about design craft, our customers, and staying connected with each other.
- Mentor & multiply: give incisive feedback, model great critiques, and help lift the team’s pace and standards.
Who you are:
- You have at least 5+ years of product design experience.
- You have a portfolio demonstrating deep craft and end-to-end product thinking on native mobile consumer products. Experience working on booking or marketplace apps a plus.
- You believe the line is blurry between product and design leadership and jump at opportunities to lead your cross-functional team through ambiguity.
- You thrive on complexity and love to dive into broad, deep, and complex problem spaces.
- Skilled at operating independently to turn ambiguous, cross-functional problems into clear, cohesive visions
- Adept at translating business objectives into customer-centered design opportunities
- Strong in product thinking: you can form rigorous hypotheses, influence team understanding, and spot new opportunities. You have an ability to analyze qualitative and quantitative insights and translate them into actionable recommendations.
Pay transparency
It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $140k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Ready to apply?
Apply to ClassPass