Care Access
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Senior Enterprise Performance Analyst
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes A Difference
As a Senior Enterprise Performance Analyst, you will be the architectural link between raw data and strategic action. By synthesizing insights from across the organization, you’ll empower leaders with the visibility needed to optimize site operations and steer high-level decision-making.
How You'll Make An Impact
- Design and deploy interactive dashboards and analytical reports to proactively track and monitor quality metrics, providing the visibility needed for teams to meet performance standards
- Decode and analyze complex performance datasets to pinpoint the exact levers that optimize patient service levels and accelerate clinical trial delivery
- Lead both high-frequency reporting and deep-dive ad hoc analytics to keep business initiatives on track and aligned with organizational goals
- Partner with departmental leaders across the entire value chain to gather necessary information, ensuring accurate tracking performance with the goal of cross-functional improvements
- Architect key indicators across departments, leading team efforts to produce data that sheds light on execution performance, strengths, and hidden opportunities
- Serve as a business consultant to the operations team and a technical point of contact for strategic customers when required.
- Act as a force multiplier by mentoring junior analysts and championing data literacy through systems training across the organization
The Expertise You'll Bring
- Advanced proficiency in SQL, Excel, and Power BI is essential for pulling together disparate data sets
- A conceptual thinker who thrives in ambiguity; you can translate vague business problems into structured analytical projects and pivot as priorities change
- A deep-seated curiosity to uncover the "why" behind the numbers, with the ability to create and support a narrative based on quantitative findings
- Excellent verbal and written communication skills, with the ability to present findings to site-level staff and organizational leaders alike
- Highly organized with a track record of meeting deadlines in fast-paced environments
Certifications/Licenses, Education, and Experience
- 2+ years of relevant experience in data analytics, enterprise performance, or a similar strategic role. Experience in healthcare or clinical trials is highly preferred
- A bachelor’s degree in computer science, Engineering, Business, or a related technical field is required
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $70,000 - $90,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
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Clinical Vendor Acquisition Manager
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
Reporting to the Director of Study Feasibility & Clinical Partnerships, the Clinical Vendor Acquisition Manager plays a critical role in identification, sourcing, qualification, onboarding, negotiation, and management of vendor relationships to support Care Access objectives. This role, in collaboration with Feasibility, SSU, Finance, and Operations ensures cost-effective procurement, strong contractual protection, compliance, and high-performing clinical vendor partnerships.
How You'll Make An Impact
- Clinical protocol review and vendor requirements identification
- Review clinical protocols and other study documents to determine vendor scope and compatibility; translate protocol elements into vendor qualifications and study requirements
- Clinical vendor acquisition
- Identify potential vendors based on the requirements of the protocol and other sponsor-provided study documents
- Conduct market research to assess vendor capabilities, pricing models, and risk factors
- Develop and maintain a preferred vendor network
- Lead RFPs, RFQs, and vendor selection processes
- Contracting & negotiation
- Draft, review, negotiate, and finalize vendor contracts in collaboration with direct report, legal and finance teams.
- Track contract renewals, expirations, amendments, and compliance requirements.
- Vendor Management
- Identify and troubleshoot vendor-related issues impacting clinical execution or study timelines; act as clinical escalation point for vendor readiness concerns
- Establish performance metrics and monitor vendor performance against SLAs and KPIs.
- Resolve service, performance, and billing issues in a timely manner.
- Drive continuous improvement and cost optimization initiatives
- Maintain vendor documentation and compliance records
- Serve as the clinical point-of-contact for vendors, ensuring timely responses when study manuals are unavailable.
- Standardize and improve communication pathways between vendors, SSU teams, and internal stakeholders.
- Develop and refine vendor management processes to optimize efficiency and quality.
- Guide internal and external stakeholders on vendor requirements, protocol expectations, training, and procedures.
- Participate in governance calls and internal meetings to provide updates on vendor performance and risk status.
- Develop tools, templates, and training materials to strengthen vendor onboarding and oversight processes.
- Maintain internal database in Sharepoint as well as SalesForce
- Review study information and use internal databases, trackers, and dashboards as resources Other duties as assigned
The Expertise Required
- Strong understanding of clinical protocols, trial execution, and start-up workflows.
- Prior vendor experience with the ability to discuss protocol clinical aspects with vendors.
- Skilled at guiding vendor partners and internal teams on protocol expectations, training, and procedures.
- Effective communicator of vendor requirements both internally and externally.
- Experience working with site networks; direct site-based experience strongly valued.
- Ability to negotiate and 'sell' Care Access’s value to vendor partners
- Experience interacting with investigators, clinical staff, and site teams to support operational decision-making.
- Strong cross-functional communication skills in a fast-paced, matrixed environment.
- Creative, outside-the-box problem solving with openness to brainstorming solutions.
- Proactive mindset with ownership, accountability, and focus on clinical quality.
- Ability to foresee risks based on historical knowledge, manage escalations efficiently, and follow up across governance structures.
- Data management skills for tracking KPIs, vendor performance, and escalation logs.
- Ability to hold vendors accountable to agreed timelines and deliverables.
- Capacity to effectively document historical vendor performance and leverage it for future pipeline planning.
- Experience creating and implementing new processes based on role and company needs.
- Experience reviewing, interpreting, and providing feedback on vendor contracts, including identifying risks, obligations, and compliance requirements.
- Proven ability to manage the full lifecycle of vendor contracts, from negotiation through execution, renewal, and termination.
Certifications/Licenses, Education, and Experience
- Bachelor’s degree in life sciences, healthcare, nursing, or related field (advanced degree preferred).
- 3–5 years of experience in clinical operations, vendor management, or clinical trial start-up.
- Prior vendor-facing experience within clinical trials required.
- Familiarity with vendor acquisition and management, and contracting workflows.
- Experience in Clinical Project Management is strongly preferred.
- Proficiency with CTMS, clinical portals, and project tracking tools.
How We Work Together
- Travel: This is a remote position with up to 50% travel requirements.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $80,000 - $110,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
CTMS Operations Manager
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The CTMS Operations Manager owns CTMS platform governance, technical support for other Care Access users, operational reporting, and the CTMS operations team that executes these requirements. This role is both people leader and technical owner: final gatekeeper for CTMS site and study builds, owner of platform/configuration standards and release/change control, primary liaison to our CTMS vendor(s), Study Start-Up (SSU), Source, Study Ops, Operational Excellence, Site Network, and QA, and lead for CTMS-sourced operational reporting. The role ensures build quality, SOP/GxP compliance, audit readiness, and continuous improvement of CTMS processes and KPIs.
How You'll Make An Impact
- Platform governance & final acceptance. Serve as final reviewer of CTMS build; approve builds for release and escalate/resolve gating defects. Document and enforce naming conventions and other configuration standards.
- Coordinate with SSU, Source, Study Ops, Operational Excellence, Site Network, QA, Data/Analytics, and vendors for integrations, handoffs, and incident resolution.
- Own CTMS-sourced dashboards and reports; define KPIs and lead process improvements.
- Hire, coach, allocate workload, conduct performance management and career development for CTMS Operations Analysts. Define role responsibilities and training plans; maintain training completion KPIs.
- Own CTMS SOP alignment, change control calendar, validation/testing for upgrades/releases, and audit readiness.
Other Responsibilities
- Lead change-control reviews for CTMS configuration changes and release planning.
- Maintain a CTMS runbook, build checklists, and training materials.
- Lead platform admin escalation and vendor relationships for system fixes or product changes.
- Represent CTMS operations in cross-functional governance meetings and study readiness reviews.
The Expertise Required
Knowledge, Skills, and Abilities:
- Deep working knowledge of CTMS configuration, study builds, and operational governance. (Experience with Conductor, Florence, Veeva, or comparable CTMS preferred)
- Proven people management skills: hiring, coaching, performance management and capacity planning.
- Strong stakeholder management and ability to operate cross-functionally with SSU, Study Ops, QA and vendor teams.
- Technical fluency: ability to read/run platform queries, understand integrations, and drive release testing.
- Strong written/verbal communication, documentation skills, and attention to detail.
- Familiarity with ICH-GCP, SOPs, and audit processes.
Certifications/Licenses, Education, and Experience
- Bachelor’s degree preferred (or equivalent experience).
- 5+ years of CTMS/platform or clinical systems experience, with 2+ years in a team lead/managerial role or equivalent leadership experience.
- Preferred certifications: CTMS platform admin certs, GCP/clinical research certifications, or relevant technical certifications.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $90,000 - $120,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Provider Partnership Liaison
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
As a Provider Partnerships Liaison, you will focus building and strengthening partnerships that will enhance Care’s mission to promote clinical trial access to all patients. You will work directly with current and prospective Trial Access Partners, conduct demos, and successfully sell the company's value proposition. You will focus on physician engagement and education for Care’s Trial Access Partner Program and serve as a regionally assigned Provider Partnerships Liaison for assigned accounts.
How You'll Make An Impact
- Act as liaison between Trial Access Partners, the Provider Partnerships Team, and internal stakeholders to keep all relevant parties informed of activity across multiple campaigns.
- Engage with Trial Access Partners and their office staff to ensure proper education of patients and outreach effectiveness.
- Perform customer support to our Trial Access Partners, ensuring inquiries and concerns are addressed promptly and effectively.
- Conduct face-to-face meetings to promote adoption of best practices by engaging stakeholders on recommended workflows and performance objectives.
- Keep Trial Access Partners informed of specific campaigns and for appropriate future opportunities.
- Maintain a network of Trial Access Partners through ongoing outreach and activities.
- Ensure the effectiveness of patient recruitment by working closely with Trial Access Partner office staff to educate potential patients and perform patient outreach.
- Assist in EMR or Chart Review when necessary.
- Pursue qualified opportunities to close; meet or exceed quota.
- Communicate company value to prospective customers in a compelling and personalized manner.
- Illustrate the various solutions from Care Access and how each can solve specific Physician challenges; build relationships with prospects and internal stakeholders to grow new business.
- Work collaboratively across departments to execute sales strategy as the firm introduces enhancements to existing solutions and releases new products.
The Expertise Required
- Enthusiastically represent the Care Access brand
- Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
- An ability to be flexible in your duties and adjust to evolving business needs.
- Ready to participate in every stage of the sales process.
- Ability to quickly learn and master complex internal technologies.
- Possess exceptional communication skills; you can seamlessly guide a conversation and anticipate potential needs.
- Passionate for clinical research.
Certifications/Licenses, Education, and Experience
- 5-8 Years of experience in the life sciences domain, preferably clinical research.
- College degree is related field, preferred.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with up to up to 50% travel requirements for appropriate customer engagement. Length of travel will depend upon study requirements, staff needs, and company initiatives.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $80,000 - $110,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Clinical Trial Manager
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Clinical Trial Manager is a central leadership role within all (study) operations. The CTM is responsible to drive the successful execution of protocols or projects, including within the decentralized trial model when applicable, from strategic planning through close out within agreed upon timelines, budget, alignment with all applicable SOPs and regulatory requirements. This role is critical to operationalize trials or projects across the organization and site network within Care Access Research.
How You'll Make An Impact
- Drives and Manages studies or projects according to scope of work, timelines, and quality standards.
- Supports building a strategy to deliver the trial or project as per protocol and timelines.
- Monitors and analyses project status to ensure successful completion of project parameters, milestones, timetables.
- Understands proactively manages risks on trials or projects and implements mitigations whilst working in a cross functional team.
- Acts as principal liaison between Sponsor and Care Access by facilitating the flow of information between Care Access and client.
- Appropriately escalates any issues or potential issues as per escalation pathways; and provides timely project updates to upline management and/or Senior Leadership at Care Access.
- Coordinates a cross functional team to support delivery of the clinical trial.
- Holds teams accountable for delivery and success of the trial.
- Leads teams to successfully deliver in their areas.
- Coordinates activities of all functional departments and vendors involved in the project.
- Works with team and management to develop plans/guidelines for project implementation using Care Access tools.
- Identifies data and analytics required to allows data-driven decisions and continuously monitors ongoing project performance.
- Evaluates growth opportunities of current engagement or potential engagements; helps develops the strategy for various initiatives.
- Ensures teams are entering and updating internal tracking tools.
- Works with team to identify potential risks, develop contingency plans.
- Provides Sponsor with timely project updates, ensures correct protocol interpretations, and obtains direction and feedback on implementing scope of work
- May discuss and obtain feedback from Sponsors regarding Care Access’s performance to date.
- Plans and communicates to team members to study specific tasks and priorities for projects.
- Delegates, as appropriate, assigned responsibilities to project team members.
- Liaises with managers in all functional areas within Care Access to optimize performance and utilization of the project team members.
- Ensures that appropriate assessment and coordination of project/protocol specific and therapeutic area training needs and activities are occurring for the team members as needed.
- Schedules, leads, and follows up on pre-identified meetings. Documents, sends meeting minutes and follows-up on action items. May be internal and/or external.
- Maintains project logs and trackers.
- Provides recommendations and alternative resolutions to project-specific challenges through established escalation channels.
- Ensures guidelines and processes are followed for efficient escalation of out of parameter issues as appropriate.
- Escalates identified findings from periodic quality reviews and peer feedback reports.
- Collaborates with fellow CTMs and department leadership on best practices.
The Expertise Required
- Exceptional strategic thinking and problem-solving skills to drive Care Access goals while fostering and maintaining a strong client relationship.
- Effective leadership skills, strong communication competency, and proven ability to foster team productivity and cohesiveness.
- Ability to show flexibility by pivoting workflows and adjusting priorities as needed.
- Ability to work independently, organize work with attention to detail and accuracy; demonstrated skill in assessing timelines and coordinating numerous assignments and projects simultaneously under heavy and fluctuating workloads and
- conflicting deadlines.
- High degree of discretion in dealing with confidential information.
- Ability and willingness to work flexible hours when needed.
- Ability to mentor junior team members.
- Excellent written, verbal, and interpersonal communication skills.
- Comfortable in a fast-paced environment.
Certifications/Licenses, Education, and Experience
- Must have clinical trial experience.
- Decentralized clinical trial experience, preferred.
- Site experience, preferably in a site network.
- PMP Certification, preferred.
- Bachelor's degree
- Must have 5+ years of experience in the clinical trial/pharmaceutical industry.
- Must have 2-3+ years in project management including client management.
- Experience with strategy consulting, preferred.
- Experience with oversight of external vendors (e.g., e-consent vendor).
- Experience collaborating and leading cross-functional teams in a matrix environment.
- Experience managing multiple projects across various therapeutic areas.
- Experience anticipating and resolving problems on projects.
- Experience reporting project details to various stakeholders within the company and outside of the company
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 25% national travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $90,000 - $110,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Customer Experience Representative
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
As a Customer Experience Representative, you will be at the forefront of enhancing patient experience and ensuring smooth communication across Care Access. Your mission is to manage incoming calls efficiently, provide essential support to participants, and route calls appropriately, all while maintaining a high level of professionalism and empathy. By handling a wide range of inquiries and administrative tasks, you will play a critical role in enabling our recruitment team to focus on their core responsibilities.
How You'll Make An Impact
- Manage Inbound Calls – Handle a high volume of incoming and outgoing calls with professionalism and efficiency, ensuring that all participant inquiries are addressed promptly.
- Provide Participant Support: Assist participants by answering questions, providing information, and resolving concerns related to clinical trials and other services offered by Care Access.
- Routing Calls: Efficiently route calls to the appropriate departments
- Documentation: Accurately document all call interactions in our CRM system and ticketing system to ensure seamless communication and follow-up.
- Collaboration: Work closely with other team members and departments to ensure a unified and efficient approach to participant experience.
The Expertise Required
- Communication Skills: Exceptional verbal and written communication skills, with a focus on clarity, empathy, and professionalism.
- Customer Service Orientation: Strong ability to manage participant relationships, with a focus on delivering a positive and supportive experience.
- Technical Proficiency: Experience using call center software, CRM systems, and ticketing tools. Familiarity with communication tools like Slack/TEAMS is preferred.
- Organizational Skills: Strong ability to manage multiple tasks, prioritize effectively, and maintain accurate documentation.
- Problem-Solving: Ability to think quickly and effectively manage challenging situations while maintaining composure.
Certifications/Licenses, Education, and Experience
- Education: Minimum of a high school diploma or GED required.
- Experience: 2-5 years of call center experience preferred, especially in a healthcare or clinical research setting.
- Technical Skills: Proficiency in using call center software, CRM systems, and ticketing tools is required.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $19.00 - $22.00 USD per hour for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Employee Onboarding and Orientation Coordinator
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
As the Employee Onboarding and Orientation Coordinator at Care Access, you will be responsible for facilitating the candidate's experience from recruiting through the onboarding process for all new employees, ensuring a smooth transition into the Care Access organization. With a strong focus on delivering an exceptional candidate and onboarding experience including, but not limited to, managing paperwork and compliance through new hire orientation, contributing to the successful integration of new hires into the company.
How You'll Make An Impact
- Initiate all new hire onboarding requests from recruiters
- Coordinate and manage the end-to-end onboarding process for new employees, including pre-employment paperwork, background checks, and drug screenings.
- Serve as the main point of contact for new hires, providing guidance and support throughout the onboarding process.
- Collect feedback from new hires to identify areas for improvement and enhance the onboarding experience.
- Maintain accurate records and documentation related to the onboarding process.
- Enters new hire data into HRIS System of record (if needed).
- Conducts the virtual new hire orientation program. (Launch Date TBD)
- Collaborate with HR, hiring managers, and department heads to ensure a seamless onboarding experience for new employees.
The Expertise Required
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy in completing paperwork and documentation.
- Ability to prioritize tasks and manage multiple deadlines simultaneously
- Excellent computer literacy skills.
- Ability to work both independently and in a highly collaborative environment.
- Exceptionally high standards for the quality of work and a reflex to improve at every turn.
- Effective problem-solving skills.
- Demonstrated initiative, ownership, and customer-service orientation skills.
- Strong attention to detail with excellent communication skills both verbal and written.
- Ability to multi-task in a fast-paced environment.
- Enjoys working with large groups in addition to offering strong one on one onboarding experiences for new hires.
- 3 years of experience in an administrative role, preferably in HR/Talent Acquisition.
- Minimum of 1 year of experience in a high-volume onboarding environment preferred.
- Familiarity with onboarding processes and best practices.
- Ability to prioritize tasks and manage multiple deadlines simultaneously.
- Exemplary customer service orientation, with a focus on delivering a positive onboarding experience for new employees.
- Proficiency in Microsoft Office and other relevant software applications.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility and adaptability to meet changing onboarding needs and priorities.
- Experience new hire onboarding tools relating to background check tools, drug screening, etc.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
- Sitting - 100%
The expected salary range for this role is $19.20 - $28.85 USD per hour for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Senior Video and Film Editor
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
Working as the Senior Video and Film Editor, you are an experienced storyteller. You dream in Adobe Premiere and DavinCi Resolve color correction. At times, you hiccup out After Effects. Aspiring to be an award-winning editor, you’ve already written the acceptance speech. Flexibility, camaraderie, and teamwork are natural ingredients in your career recipe. In this role you listen, speak up, communicate well, offer suggestions, ask questions, and make recommendations without any fear of being judged.
The ideal candidate sifts through massive video footage and then builds a captivating story in video. You turn edits around quickly, receive critique with an open mind, and revise edits in a timely manner. Your finished video is not just a video; it is a message, a purpose, a legacy in the journey of improving the future of health. Many can piece together video clips in Premiere; but you are that candidate who can impact the audiences with positive outcomes. Experience in editing feature, 4K-8K, exporting to various formats including DCP.
How You'll Make An Impact
- Editing & Assembly- Manages the end-to-end post-production process by ingesting raw media and executing rough to final cuts for both long-form and short-form content.
- Storytelling- Shapes compelling narratives by managing pacing, continuity, and visual flow to ensure the message is tailored effectively for different platforms and formats.
- Cleanup & refinement- Polishes raw footage by removing technical errors, stabilizing handheld shots, and ensuring all visual elements are seamless and professional.
- Workflow & Management- Maintains rigorous organizational standards through efficient project management, version control, and the mentorship of junior team members to meet all deadlines.
- Mastering & Delivery- Technical finalization of assets including color correction, audio mastering, and exporting files in the specific resolutions and aspect ratios required for various delivery platforms.
- Graphics- Enhances visual engagement by integrating titles, captions, and motion graphics using industry-standard tools like Adobe Premiere Pro and After Effects.
- Ingest, organize, and sync footage/audio; manage projects efficiently
- Edit long-form and short-form content (rough → fine → final cuts)
- Ensure pacing, continuity, and strong visual flow
- Clean up edits: remove errors, stabilize footage, balance color, refine audio
- Shape compelling narratives; adapt storytelling for long vs. short formats
- Add titles, captions, graphics, and basic effects (Premiere/After Effects)
- Perform color correction and audio mixing/mastering
- Export and deliver in correct formats, resolutions, and aspect ratios
- Maintain organized workflows, version control, and meet deadlines
- Collaborate with teams, incorporate feedback, and guide junior editors
- Optimize content for platforms (hooks, captions, engagement-focused edits)
- Other related tasks as assigned such as hard drive management, encryption, and data management
The Expertise Required
- Professional & advanced experience in Adobe Premiere.
- Strong knowledge of video codecs, exporting, and mastering.
- Proficiency in Media Encoder
- Working knowledge of After Effects for basic graphics and effects
- Strong knowledge and experience in color correction and grading, preferably in DaVinci Resolve.
- Solid storytelling, pacing, and narrative development
- Meets deadlines, works well under pressure and uncertainties
- Strong attention to detail, continuity, and overall content quality
- Effective communication and collaboration with cross-functional teams
- Ability to interpret creative direction and translate it into polished content
- Well-rounded editorial judgment and problem-solving under tight timelines
- Ability to incorporate feedback quickly and iterate efficiently
- Ability to manage multiple edits, versions, and revisions simultaneously
- Highly organized, including file naming, version control, and logging
- Must be able to transform raw footage into cohesive, engaging, and emotionally resonant stories
- Lead post-production workflows independently from ingest through final delivery
- Balance creative vision with technical constraints and deadlines
- Rapidly iterate based on feedback while maintaining quality and consistency
- Manage competing priorities and tight turnaround timelines
- Ensure all deliverables meet technical specs, brand guidelines, and platform requirements
- Anticipate editorial or technical challenges and proactively solve them
- Continuously adapt to new tools, trends, and evolving formats
Certifications/Licenses, Education, and Experience
- BA or BS degree from an accredited college or university
- Ten or more years of experience in video/film editing.
- Long form, short form, and social media.
- Working in collaboration with stakeholders internally and externally.
- Proven ability to manage multiple projects and deadlines in a fast-paced environment
- Experience in Audition and mastering 5.1 preferred
- Background in brand-driven content, digital media, or agency environments preferred
How We Work Together
- Location: Remote within the United States.
- Travel: This role requires up to 50% national travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $100,000 - $130,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Manager, Quality Assurance
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Manager, Quality Assurance plays a critical role in advancing our fundamental commitment of accelerating access to new medicines and health screenings while meeting our own high standards. Supporting Care Access and Reify Health, this role drives quality management system activities including auditing, inspection readiness and audit and inspection support, vendor review and qualification, SOP development and review, investigation of quality events, root cause analysis, and CAPA management, and training, continuous improvement or quality-by-design initiatives, and support for RFPs/RFIs.
This role helps ensure that patient safety, data integrity, regulatory compliance, and continuous improvement are embedded in everything we do. Quality at Care Access is built on strong systems and even stronger accountability, supported by both embedded quality support and independent quality auditing and oversight, comprehensive SOPs and training, robust quality control, and a proactive CAPA framework that identifies, corrects, and prevents issues at their source.
The Manager, Quality Assurance partners across the organization to strengthen inspection readiness and contributing to a global culture where quality is a personal mandate and continuous improvement is expected. By enabling consistent compliance with global regulatory standards, ICH guidelines, and internal procedures, this role helps ensure that every study is conducted with rigor, transparency, and a shared commitment to delivering high-quality clinical research that improves lives.
How You'll Make An Impact
Duties include but are not limited to:
- Internal Auditing: independently lead and conduct internal audits and related GxP activities including Investigator site audits, process audits, vendor qualifications, vendor audits, and other specialized audits or quality investigations as defined by leadership.
- External audits: provide quality and compliance support on sponsor audits, client audits, and regulatory inspections.
- Quality Issue/CAPA management: support RCA/CAPA development, tracking, and completion. Works with department to implement and verify CAPAs. Evaluate audit findings, review Quality Issue classification, and review documentation related to QI management. Perform effectiveness checks.
- Documentation and reporting: Produce clear and evidence-based quality systems documentation. Display report writing capabilities and an ability to work within timelines. Be organized and capable of demonstration of ALCOAC. Review informed consent forms, investigator site files, and source documents for accuracy.
- Inspection readiness: promote a culture of inspections readiness and continuous improvement. Be flexible to work with risk-based audit agendas and shifting priorities.
Other Responsibilities:
- Regulatory compliance: be knowledgeable of evolving GxP guidelines. Ability to critically think, eagerness to learn, and commitment to ensuring compliance. Knowledge of and able to interpret regulatory guidances such as 21 CFR Part 11/ Part 312, ICH GCP E6 (R3).
- Create and deliver training on Quality and Continuous Improvement activities
- Support completion of RFP/RFI (Request for proposals/information)
- Learn and engage with digital technologies, including artificial intelligence
- Support drafting for or conduct quality reviews of SOPs and provide support of SOP management
- Provide AI project quality support, QC and consultation
- Support other activities related to the management of QMS and accuracy of data
- Support GxP and non GxP quality issues and/or projects needing quality consultation and support
The Expertise Required
- Ability to work independently, remain objective, and manage multiple assignments and competing priorities.
- Ability to remain flexible and work in evolving regulatory environments and understand different quality frameworks for different programs or service lines across our company portfolios.
- Strong communication skills to develop collaborative working relationships and support sponsor, client or regulatory communications to enhance the impact of quality support.
- Strong interest in clinical research and health services, including knowledge of clinical trial site operations, protocol deviation management, regulatory frameworks and sponsor perspectives.
- Display an openness to innovative and compliant approaches to conducting research and health services activities.
- Ability to prioritize business objectives while maintaining high attention to detail.
- Technical proficiency required to work daily in eQMS and utilize various software and platforms across the business.
- Ability to communicate written and verbally and communicate findings effectively to senior leaders.
Certifications/Licenses, Education, and Experience
- A bachelor’s degree is preferred with a minimum of 1-3 years’ experience in clinical research-related quality assurance or compliance roles or clinical auditing. Years of experience in clinical research-related roles may be substituted for degree requirements on a year-per-year basis. Site experience is valued.
- Clinical trial experience for a site, site network or CRO is required.
- Knowledge of GCP auditing techniques is preferred but may be transferable through other work experiences across GxP auditing, quality control, or five or more as a clinical research coordinator with quality related experiences.
- Certification as a clinical auditor is a plus but not required.
How We Work Together
- Location: This role requires most of the work be performed in a remote or office environment.
- Travel: This role requires up to 35% of domestic and/or international travel. Length of travel will depend upon business requirements, staff needs, and company initiatives.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $85,000 - $110,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Senior Advisor, Talent Acquisition
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
As a Senior Advisor, Talent Acquisition, you will serve as a strategic recruiting partner and subject matter expert across the clinical research talent landscape. You’ll lead full-cycle recruitment for critical and hard-to-fill roles, develop sourcing strategies to attract top-tier clinical research professionals, and collaborate closely with leaders and People Business Partners to anticipate future hiring needs.
This is a high-impact, fast-paced role where your expertise in talent strategy, relationship management, and data insights will directly influence the growth and success of our clinical research programs and operational excellence.
How You'll Make An Impact
- Partner with hiring managers and People Business Partners to understand business objectives, workforce planning, and hiring needs across clinical, operational, and corporate functions.
- Lead full-cycle recruitment for designated roles, consisting of, but not limited to, mid-to senior-level positions across the organization.
- Design and execute sourcing strategies leveraging networks, industry events, market mapping, and digital platforms to attract top clinical research talent.
- Drive data-informed decision-making through recruiting analytics and KPIs (e.g., time-to-fill, quality of hire, source effectiveness, candidate experience).
- Develop proactive talent pipelines for key functions and upcoming programs, ensuring readiness for high-volume or surge hiring.
- Partner with Marketing and Communications to advance the employer brand and engage passive talent through storytelling and digital outreach.
- Deliver an exceptional candidate experience, fostering transparency, inclusivity, and timely communication throughout the process.
- Serve as a mentor and thought partner to any junior recruiters and coordinators, supporting development and best practices.
- Ensure compliance with all applicable regulations and internal policies during recruitment and hiring activities.
- Stay current on industry trends, salary benchmarks, and evolving labor markets within clinical research.
The Expertise Required
- Demonstrated ability to build strong relationships with senior stakeholders and act as a trusted strategic advisor.
- Advanced sourcing capabilities using platforms such as LinkedIn Recruiter, Niche job boards, and CRM/ATS tools (e.g., Greenhouse, Workday).
- Strong analytical skills with the ability to interpret recruiting metrics and drive process improvements.
- Excellent communication, negotiation, and influencing skills.
- Demonstrated ability to thrive in a dynamic, fast-paced environment balancing multiple priorities.
Certifications/Licenses, Education, and Experience
- Bachelor's degree in human resources, Life Sciences, Business, or a related field preferred.
- 5+ years of recruiting experience, including at least 2 years supporting clinical research, healthcare, or life sciences organizations.
- Proven track record managing full-cycle recruitment for technical, clinical, and leadership roles.
- Demonstrated ability to build strong relationships with senior stakeholders and act as a trusted strategic advisor.
How We Work Together
- Location: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $80,000 - $120,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
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Clinical Vendor Activation Manager
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Clinical Vendor Activation Manager serves as a dedicated resource within the Study Start Up Department (SSU) to oversee vendor engagement during clinical trial start-up and execution. This role ensures vendors are qualified, contracted, and aligned with study protocols and activation timelines. The Clinical Vendor Activation Manager combines operational vendor oversight with clinical insight, enabling Care Access to activate studies on time and support the site network effectively.
How You'll Make An Impact
Clinical protocol review and vendor needs identification
- Review clinical protocols and study documents to determine vendor scope and compatibility; translate protocol elements into vendor qualifications and expectations
Clinical consultation for vendor qualification
- Provide clinical insight to the Vendor Management and SSU teams to support vendor selection, feasibility, and site alignment.
- Collaborate with SSU, Regulatory, Site Ops, Legal, Vendor Management, and other departments to align on vendor strategy, timelines, and documentation flow
Vendor onboarding and issue escalation
- Guide vendors through training expectations based on protocol requirements; assist internal teams in clarifying procedural expectations and documentation needs.
- Identify and troubleshoot vendor-related issues impacting clinical execution or study timelines; act as clinical escalation point for vendor readiness concerns
Clinical support during SEV and site activation
- Participate in SEV preparation and vendor-related activation readiness, ensuring clinical requirements are addressed early in the start-up process, with an ‘outside-the-box' mindset to identify creative solutions with sites and managers to meet deliverables
- Serve as the clinical point-of-contact for vendors, ensuring timely responses when study manuals are unavailable.
- Standardize and improve communication pathways between vendors, SSU teams, and internal stakeholders.
- Monitor vendor performance, proactively raise risks based on historical knowledge, and escalate concerns impacting KPIs.
- Document and track contracting and qualification timelines, escalation history, and vendor performance metrics in internal systems
- Support relationship-building with vendors, sponsors, site networks, and investigators by ensuring consistent, high-quality messaging.
- Develop and refine vendor management processes to optimize efficiency and quality.
- Contribute to pipeline planning by maintaining accurate vendor historical records and lessons learned.
- Apply data management skills to track KPIs and ensure compliance with site network requirements.
- Negotiate with vendors and sponsors, demonstrating sales ability when communicating the benefits of partnering with Care Access.
- Maintain vendor documentation, records of communications, and escalation logs.
- Represent Vendor Management in clinical and operational discussions with sponsors, CROs, and vendor teams.
- Guide internal and external stakeholders on vendor requirements, protocol expectations, training, and procedures.
- Participate in governance calls and internal meetings to provide updates on vendor performance and risk status.
- Develop tools, templates, and training materials to strengthen vendor onboarding and oversight processes.
- Oversee vendor relationships, ensuring compliance with company policies, service level agreements, and performance standards.
- Review, negotiate, and manage contracts throughout their lifecycle, including renewals and amendments.
- Monitor vendor performance, resolve escalations, and recommend improvements to optimize cost, quality, and service.
The Expertise Required
Knowledge, Skills, and Abilities:
- Strong understanding of clinical protocols, trial execution, and start-up workflows.
- Prior vendor experience with the ability to discuss protocol clinical aspects with vendors.
- Skilled at guiding vendor partners and internal teams on protocol expectations, training, and procedures.
- Effective communicator of vendor requirements both internally and externally.
- Experience interacting with sponsors and their preferred vendor teams to review expectations and qualifications.
- Experience working with site networks; direct site-based experience strongly valued.
- Ability to negotiate and 'sell' Care Access’s value to vendor partners and sponsors.
- Experience interacting with investigators, clinical staff, and site teams to support operational decision-making.
- Strong cross-functional communication skills in a fast-paced, matrixed environment.
- Creative, outside-the-box problem solving with openness to brainstorming solutions.
- Proactive mindset with ownership, accountability, and focus on clinical quality.
- Ability to foresee risks based on historical knowledge, manage escalations efficiently, and follow up across governance structures.
- Data management skills for tracking KPIs, vendor performance, and escalation logs.
- Ability to hold vendors accountable to agreed timelines and deliverables.
- Capacity to effectively document historical vendor performance and leverage it for future pipeline planning.
- Experience creating and implementing new processes based on role and company needs.
- Experience reviewing, interpreting, and providing feedback on vendor contracts, including identifying risks, obligations, and compliance requirements.
- Proven ability to manage the full lifecycle of vendor contracts, from negotiation through execution, renewal, and termination.
Certifications/Licenses, Education, and Experience
- Bachelor’s degree in life sciences, healthcare, nursing, or related field (advanced degree preferred).
- 3–5 years of experience in clinical operations, vendor management, or clinical trial start-up.
- Prior vendor-facing experience within clinical trials required.
- Familiarity with vendor qualification systems, contracting workflows, and site activation processes.
- Experience in SSU, Clinical Project Management, or Vendor Oversight strongly preferred.
- Proficiency with CTMS, clinical portals, and project tracking tools.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 20% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $80,000- $100,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
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Apply to Care Access
Compensation Analyst
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
Care Access is looking for a Compensation Analyst to join our growing People team. The Compensation Analyst role supports the development, implementation, and administration of Care Access’s global compensation programs, ensuring they are competitive, equitable, and aligned with the organization's business objectives. This is a highly impactful role that offers an incredible learning opportunity.
How You'll Make An Impact
- Support with the annual merit, promotion, and bonus planning process
- Utilize market data and internal pay comparisons to provide compensation recommendations for new positions, internal moves, and market reviews
- Complete market benchmarking of jobs and participate in salary surveys
- Partner with business leaders on the management and administration of short-term incentive plans
- Support the business with job description creation and maintenance ensuring compliance with local regulations and FLSA standards
- Act as advisor to external partners supporting compensation initiatives
- Provide general reporting and data analytics support to HR cross functional teams including HR Operations and Talent
- Other job duties as assigned
The Expertise Required
- Strong to advanced MS Office Excel skills
- An understanding of general compensation practices including job evaluation and market pricing
- Excellent interpersonal skills with the ability to handle sensitive and confidential situations with tact, professionalism, and diplomacy
- Self-starter with an ability to work independently
- Detail oriented individual with the capability of handling multiple projects at any given time
Certifications, Education, and Experience:
- Bachelor’s degree in business administration, accounting/finance, or human resources preferred
- 2-3 years of professional work experience preferably in Total Rewards, HR Analytics, or Finance
Licenses:
- CCP coursework preferred
How We Work Together
- This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Growth Marketing Manager
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Growth Marketing Manager will be the critical link between our digital marketing team and our technical and SEO-driven digital efforts. This role requires a blend of technical expertise, UX/UI knowledge, and data-driven decision-making to optimize our digital experiences, improve search performance, and drive conversions across our platforms.
If you have a passion for technical marketing, SEO, website performance, and digital usability, and love working in a fast-paced, mission-driven environment, we’d love to hear from you!
How You'll Make An Impact
- SEO & Digital Optimization
- Own and execute SEO strategy (technical SEO, on-page optimizations, structured data, page speed improvements).
- Conduct site audits and provide recommendations to enhance organic search rankings and user engagement.
- Implement A/B testing and UX improvements to optimize conversion rates and reduce friction.
- Technical Implementation & Website Management
- Collaborate with developers and designers to modify and optimize the digital user experience (landing pages, forms, mobile UX, etc.).
- Track, analyze, and improve website performance metrics (page speed, user flow, bounce rates).
- Manage and improve tracking pixels, tags, and analytics (Google Tag Manager, GA4, Looker Studio).
- Oversee schema markup, metadata optimization, and internal linking strategies.
- Data-Driven Growth & Reporting
- Build dashboards and reports to track SEO performance, website engagement, and conversion rates.
- Develop strategies to improve our customer acquisition funnel, with a focus on usability and accessibility.
- Work with cross-functional teams (marketing, tech, and operations) to drive data-backed marketing strategies.
- Collaboration & Strategy
- Partner with content, creative, and paid media teams to align digital marketing initiatives with SEO and user experience best practices.
- Stay ahead of emerging trends in search, web performance, and digital UX to implement cutting-edge solutions.
- Ensure all digital experiences are optimized for both search engines and real users (UX/UI best practices).
- Turn participant feedback into actionable improvements
- Other ad hoc responsibilities / projects as the need arises
The Expertise Required
- Experienced in SEO & digital growth – You have 5+ years of experience in SEO, technical marketing, and digital user experience.
- Technically proficient – You’re comfortable using HTML, CSS, and JavaScript
- Data-driven & analytical – You have experience with GA4, Google Tag Manager, PowerBI, Hotjar, or similar tools.
- User-focused – You understand UX/UI principles and how to design intuitive, high-converting digital experiences.
- A problem solver – You excel at diagnosing website issues, optimizing performance, and improving conversion pathways.
- Collaborative – You can work across teams, bridging the gap between marketing, developers, and content creators.
- Detail-oriented & strategic – You see the big picture but also execute with precision.
Certifications/Licenses, Education, and Experience:
- Minimum education: Bachelor’s degree in Marketing or a similar field
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional national planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $100,000 - $130,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Principal Trainer, Clinical Education
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes A Difference
Care Access is seeking a highly experienced Principal Trainer, Clinical Education, to join our dynamic Clinical Education Team, part of the Global Expansion and Study Operations department.
The Principal Trainer, Clinical Education plays a key role in the execution and continuous improvement of onboarding, upskilling, and competency development across clinical operations. Reporting to the Director of Clinical Education, this role is responsible for deploying standardized training frameworks, refining educational content, and supporting implementation across teams and functions. The Principal Trainer works cross-functionally to translate strategic training goals into actionable learning solutions and ensure that training programs are scalable, compliant, and aligned with Care Access's operational and quality standards.
This role requires experience serving as Sub-investigators (Sub-I), having conducted physical examinations and being responsible for medical decision-making. The Principal Trainer, Clinical Education will have had prior experience in core site responsibilities such as protocol execution, participant safety oversight, source documentation, and Good Clinical Practice (GCP) compliance and applicable regulatory requirements.
The Principal Trainer, Clinical Education will lead onboarding sessions and training initiatives primarily for PIs and Sub-Is, delivering a discussion peer-to-peer orientated approach. The Principal Trainer, Clinical Education will be able to demonstrate strong communication skills by engaging Physicians, Nurse Practitioners and Certified PAs in practical dialogue to ensure protocol clarity, regulatory understanding, and operational readiness. As needed, this role will also support structured training initiatives for CRCs and site staff to reinforce standardized processes and study requirements. The Principal Trainer, Clinical Education will support the Director, Clinical Education to develop and deliver Investigator level curriculum. The Principal Trainer, Clinical Education demonstrates clinical confidence, ability to think critically, and respond effectively in real time. They will build a rapport with Investigators while balancing and reinforcing exceptionally high standards of clinical study quality.
How You'll Make An Impact
- Clinical Education: Onboarding & Continuous Training Development:
- Lead the revision, expansion, and optimization of onboarding materials and workflows to establish a standardized, role-specific, and site-relevant onboarding program.
- Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning.
- Drive the development, review, and maintenance of documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools (e.g., ST, UPVIO, CRIO, IT Support and Supply Portal, Fusion Live, Safety Culture) and/or sponsor-provider platforms.
- Conduct baseline assessments and early issue resolution for new hires.
- Lead the creation, review, and refinement of training curricula, role-specific training plans, and educational materials, ensuring alignment with organizational standards, regulatory requirements, and evolving operational needs.
- Collaborate with Subject Matter Experts (SMEs) and cross-functional teams to ensure educational content reflects current regulatory standards, organizational priorities, and clinical best practices.
- Design and implement competency evaluation frameworks and assess clinical skills during onboarding and throughout training to ensure readiness and ongoing proficiency.
- Development & Performance Support:
- Serve as a primary resource for onboarding support, development planning, and performance improvement initiatives in collaboration with departmental Managers.
- Facilitate targeted development sessions with individuals or groups and provide tailored resources to support performance growth and skill enhancement.
- Monitor progress of supported staff and provide regular updates and recommendations to leadership (i.e., Regional Managers, Site Support Solutions, etc. and Director of Clinical Education).
- Identify patterns in performance needs and proactively recommend scalable solutions to strengthen site and team effectiveness.
- Lead train-the-trainer initiatives and mentorship programs to build internal training capacity and scalability across sites and teams.
- Training Implementation & Delivery:
- Collaborate with internal departments launching workflows to ensure successful training implementation and supporting documentation.
- Design and lead small-group or site-specific training sessions to ensure consistent understanding and adoption of Care Access systems and processes.
- Develop advanced or supplemental training materials to enhance virtual training programs and align them with strategic priorities.
- Collaborate and liaise with the Instructional Designers under the Clinical Education team for the review and input of new educational material.
- Utilize LMS analytics and feedback tools to track learner engagement, knowledge retention, and training effectiveness, adjusting methods accordingly.
- Support change management by developing targeted training to help staff adapt to new technologies, processes, and sponsor requirements.
- Competency & Compliance:
- Conduct and oversee regular clinical competency assessments to identify knowledge gaps and professional development needs.
- Deliver compliance refreshers and ensure adherence to SOPs, WIs, and applicable regulatory frameworks.
- Measure and report training effectiveness using feedback loops, performance metrics, audit trends, and CAPA data.
- Lead the continuous improvement of training materials and delivery methods informed by data, operational insights, and staff feedback.
- Develop and lead audit preparedness workshops and mock audit simulations to strengthen regulatory readiness.
- Stakeholder & Investigator Support:
- Act as a key educational resource for Principal Investigators (PIs), Sub-Investigators (Sub-Is), and clinical leaders by providing comprehensive strategic training support.
- Guide investigators on applying training to protocol execution, regulatory compliance, and Care Access processes.
- Support orientation of new investigators and clinical leaders and ensure seamless integration into Care Access’s quality and training expectations.
- Collaborate with leadership to assess knowledge gaps, support adherence, and promote a culture of continuous learning and compliance.
- Maintain strong engagement and training effectiveness through proactive follow-ups and customized educational strategies.
- Develop tailored investigator leadership training modules focused on decision-making, risk management, and oversight of clinical teams.
- Additional Strategic Responsibilities:
- Collaborate with Quality and Regulatory teams to align training programs with audit findings, evolving GCP standards, and FDA/EMA guidance.Analyse site performance data, audit outcomes, and feedback to identify training gaps and propose system-wide improvements. Provide quarterly impact reports to leadership.
- Develop crisis-response training modules (e.g., handling protocol deviations, site closures, or safety events) to strengthen workforce resilience.
- Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
The Expertise Required
- Ability to independently lead multi-site training initiatives and mentor other trainers.
- Strong understanding of clinical trial operations, site workflows, and regulatory landscapes.
- Expertise in developing, delivering, and assessing adult education and competency-based programs.
- Ability to collaborate across functions and communicate effectively with clinical, operational, and leadership teams.
- Strategic planning and analytical skills to align training with organizational goals and measure impact.
- Strong organizational skills with the ability to manage competing priorities in a fast-paced environment.
- High proficiency in digital training tools and platforms.
- Agility to adapt to evolving priorities, technologies, and site needs.
- Excellent change management skills to support adoption of new systems and workflows.
- Strong analytical skills to interpret training data and generate actionable insights.
- Bilingual or multilingual skills are a plus.
Certifications/Licenses, Education, and Experience:
- Bachelor's degree in healthcare, life sciences, education, or a related field; advanced degree preferred.
- Registered Nurse Practitioner or Certified Physician Assistant with 4+ years in clinical research with at least 1 year in a leadership, strategic, or multi-site training role.
- Demonstrated experience developing and delivering training for Investigators/Sub-Investigators, including investigator onboarding (in-person and/or virtual).
- Preferred certifications include RN, ACRP, or SOCRA
- Proven expertise in site-based clinical trial operations.
- Demonstrated leadership in instructional design, adult learning, and competency-based education.
- Advanced skills in digital learning platforms, Learning Management Systems (LMS), and virtual collaboration tools (e.g., Microsoft Teams).
- Exceptional communication, facilitation, and stakeholder engagement skills.
How We Work Together
- This role requires 20% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipment.
- This is a combined site-based and remote position potentially with up to 80% travel required across multiple Care Access sites to support onboarding, training delivery, site engagement, and ongoing clinical education initiatives.
The expected salary range for this role is $140,000-$220,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Experiential & Media Production Manager
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
Working as the Experiential & Media Production Manager, you will...
How You'll Make An Impact
- Manage end-to-end planning, coordination, and execution of live events and film productions from concept through post-event/post-production wrap.
- Develop and manage detailed production timelines, run-of-shows, call sheets, and logistics plans to ensure efficient execution.
- Oversee venue sourcing, site visits, permitting, contracts, insurance requirements, and vendor negotiations.
- Supervise coordinators, fixers, and other contractors on all travel, accommodations, transportation, equipment rentals, and on-site logistics for crew, talent, and stakeholders.
- Manage production and event budgets, including forecasting, cost tracking, invoice processing, and reconciliation.
- Supervise on-site event and production operations, ensuring adherence to schedules, safety protocols, and brand standards.
- Ensure all necessary permits, releases, contracts, and compliance documentation are secured for filming and event execution.
- Coordinate post-event and post-production activities including equipment returns, debriefs, reporting, and performance analysis.
- Maintain organized documentation of production assets, vendor databases, and process workflows.
- Collaborate with department’s Operations Lead to improve operational efficiency, reduce costs, and enhance attendee and audience experience.
The Expertise Required
- 10+ years of experience in film production, short or corporate or long form.
- Solid experience in Adobe Premiere.
- Attention to detail.
- Great and proven communication skills.
- Familiar with ai tools to enhance efficiency.
- Some knowledge of programming would be beneficial but not required (Python, JS) to improve workflow.
Certifications/Licenses, Education, and Experience
- BA or BS degree from an accredited college or university.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with up to 50% travel requirements.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $90,000 - $110,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
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Senior Trainer, Clinical Education
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
Care Access is seeking an experienced Senior Trainer, Clinical Education to join our dynamic Clinical Education Team, part of the Global Expansion and Study Operations department.
The Senior Trainer, Clinical Education will play a key role in delivering, standardizing, and continuously improving onboarding and upskilling initiatives for site-level clinical research staff at Care Access and serves as the escalation point for complex training, performance, or compliance challenges. Reporting to the Director of Clinical Education, this role independently leads the delivery of onsite and remote training for Clinical Research Coordinators (CRCs) and site staff to ensure readiness, compliance, and consistency with clinical study execution. With strong CRC and training experience, the Senior Trainer, Clinical Education will independently lead structured and tailored training to ensure readiness and compliance with study execution. The Senior Trainer, Clinical Education will address and solve challenging training situations in real time. The Senior Trainer, Clinical Education will identify gaps to strengthen curriculum and delivery. The Senior Trainer, Clinical Education must be collaborative in nature working closely with Site Operations to ensure the learners receive training that is practical, clear and aligned with regulatory requirements and Care Access’ exceptionally high-quality standards. This role also contributes to the strategic development and alignment of clinical education initiatives, ensuring all training efforts reflect organizational priorities, best practices, and regulatory requirements. Success in this role is measured by timely onboarding, strong compliance with protocol and regulatory standards, and clear staff readiness to perform their responsibilities effectively.
How You'll Make An Impact
- Clinical Education: Onboarding & Continuous Training Development:
- Revise, expand, and optimize onboarding materials and workflows to create a standardized, role-specific, and site-relevant onboarding program.
- Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning.
- Develop, review, and maintain documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools (e.g., ST, UPVIO, CRIO, IT Support and Supply Portal, Fusion Live, Safety Culture, etc.) and/or sponsor-provided platforms.
- Conduct baseline assessments and early issue resolution for new hires.
- Support the creation, review, and refinement of training curricula, role-specific training plans, and educational materials to ensure they meet organizational standards, regulatory requirements, and evolving operational needs.
- Collaborate with Subject Matter Experts (SMEs) and other stakeholders to ensure educational content reflects current regulatory standards, organizational priorities, and best practices in clinical operations.
- Assess and evaluate clinical competencies during onboarding and throughout training to ensure readiness and ongoing proficiency. Incorporate training analytics and performance data to continuously improve learning outcomes.
- Provide peer-to-peer support to the Trainer, Clinical Education staff members to strengthen clinical knowledge and consistency in practical delivery.
- Addresses complex site-level training challenges involving CRCs and site staff by assessing performance gaps, clarifying process expectations, and implementing corrective training to ensure compliant and effective study execution.
- Own day-to-day quality and effectiveness of CRC onboarding, including identifying systematic gaps in the implementation of learning modules by gathering site feedback, reviewing performance trends, and assessing knowledge retention; partners with Director, Clinical Education and Regional Management team to refine content, update materials, and enhance curriculum effectiveness
- Serve as a subject‑matter escalation point for Trainers and site leadership on CRC training issues.
- Development & Performance Support:
- Serve as the main point of contact for onboarding support, development planning, and performance improvement initiatives in collaboration with departmental Managers.
- Facilitate regular development sessions with individuals or small groups and provide tailored resources to support performance growth and skill enhancement
- Provide biweekly status updates to leadership (i.e., Regional Managers, Site Support Solutions, etc. and Director of Clinical Education). Proactively identify trends in performance and recommend targeted interventions.
- Training Implementation & Delivery:
- Partner with internal departments launching new platforms or processes to ensure seamless implementation and supporting documentation.
- Lead small-group or site-specific training sessions to ensure team understanding of workflows and system usage.
- Develop supplemental training content to enhance existing virtual training programs. May collaborate with instructional designers to build e-learning modules and scalable training assets.
- Competency & Compliance:
- Conduct regular (biannual or annual) clinical competency assessments to identify knowledge/training gaps and development opportunities.
- Deliver compliance refreshers and monitor adherence to SOPs, WIs, and regulatory requirements.
- Track training effectiveness using feedback loops, performance metrics, and evaluations.
- Continuously refine educational content and training delivery methods based on feedback, competency data, and evolving operational insights.
- Escalate concerns and recommend corrective actions as appropriate.
- Stakeholder & Investigator Support:
- Provide guidance on the application of educational content to role-specific responsibilities, protocol execution, and regulatory expectations.
- Collaborate with site leadership and study teams to proactively address knowledge gaps, support protocol adherence, and promote continuous learning.
- Ensure training engagement and understanding through follow-ups, feedback loops, and tailored investigator support when needed.
- Additional Strategic Responsibilities:
- Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
The Expertise Required
- Demonstrated ability to lead or co-lead cross-functional training initiatives
- Strong understanding of clinical trial operations and site-based research environments
- Ability to develop, adapt, and deliver adult education in diverse learning formats (in-person, virtual, e-learning)
- Skilled in evaluating training needs and designing competency-based learning solutions
- High-level collaboration skills and ability to influence stakeholders across clinical and operational teams
- Strong organizational and time management abilities to balance high travel with documentation and training development responsibilities
- Preferred: working knowledge of Learning Management Systems (LMS) and digital collaboration platforms (e.g., Microsoft Teams) to support virtual training delivery and content management. Excellent verbal and written communication skills, with the ability to convey complex information in a clear and accessible manner
- Flexible, solution-oriented mindset with the ability to adapt to evolving priorities and team needs
- Strong change management skills to support adoption of new systems and workflows.
- Analytical skills to interpret training data and generate actionable insights.
- Bilingual or multilingual skills are a plus.
Certifications/Licenses, Education, and Experience
- Bachelor's degree in healthcare, life sciences, education, or a related field.
- Preferred certifications include RN, ACRP, or SOCRA
- Competent in performing and training others on phlebotomy and EKG procedures, maintaining quality, compliance, and participant care standards.
- Minimum of 5 years of experience in clinical research, including experience as a Clinical Research Coordinator (CRC) and/or in clinical research training, with demonstrated experience leading complex training initiatives or resolving site‑level training challenges.
- Minimum of 2 years training delivery experience
- Strong working knowledge of site-level clinical trial operations, including CRC responsibilities, regulatory documentation, protocol execution, and participant visit workflows. Strong facilitation, instructional design, and coaching skills.
- Proficiency with digital tools and platforms (e.g., LMS, Microsoft Teams, clinical systems).
- Excellent communication, organization, and interpersonal skills.
How We Work Together
- Location: Remote within the United States. This role requires 20% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipment.
- Travel: This is a combined site-based and remote position potentially with up to 80% travel required across multiple Care Access sites to support onboarding, training delivery, site engagement, and ongoing clinical education initiatives.
The expected salary range for this role is $100,000 - $130,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Senior Manager, Compliance Operations
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Senior Manager, Compliance Operations reports to the General Counsel and Compliance Officer and will leverage project management and operations skills to help optimize the operational infrastructure of the Legal Department, including privacy and compliance, and providing support to the Quality Department. Like the rest of the department, this role supports Reify Health, Inc. as well. This role supports the contracting ecosystem, legal systems and technology (including Ironclad), vendor due diligence and management, compliance and privacy operations support, litigation holds and insurance notification, enterprise legal calendaring, and cross-functional legal, compliance and quality project management.
This individual will build scalable processes, implement and manage legal technology solutions, drive operational excellence, and ensure the Legal team (including privacy, compliance) and Quality delivers timely, high-quality, and business-aligned services. The Senior Manager will support the Legal and Compliance functions in serving as a strategic partner to internal stakeholders, ensuring risk is managed effectively while enabling business growth.
How You'll Make An Impact
- Executing on legal, compliance, privacy and quality operations strategy aligned with company objectives.
- Assisting with improving the full contract lifecycle management (CLM) ecosystem, including workflows, templates, approvals, reporting, and system integrations and supporting overflow contracting needs.
- Managing third-party vendor due diligence, risk assessments, and ongoing vendor oversight processes, including conducting vendor assessments. Analyze KPIs.
- Supporting sustainability and other ESG initiatives.
- Supporting compliance management systems and privacy operations in partnership with Compliance, Privacy and IT teams.
- Administering litigation hold processes, document preservation protocols, and legal deadline tracking.
- Driving operational metrics, KPIs, and continuous improvement initiatives across Legal, Privacy, Compliance and Quality.
- Supporting other key enterprise and strategic initiatives.
- Build, optimize, manage, and measure systems and processes that impact company’s compliance, legal operations and risk management.
- Project manage and support departmental or cross-functional projects identifying clear dependencies, roles, roadblocks, and timelines, while owning the outcome of the project and progress to deadline.
- Support vendor assessment functional processes with respect to compliance and sustainability.
- Complete and execute on risk assessment and risk management projects
- Supporting other key enterprise and strategic initiatives.
- Identify and implement performance enhancements to improve efficiency, transparency, and scalability of legal services.
- Establish and monitor KPIs for contracting, compliance support, vendor management, and other legal functions; provide regular reporting to the General Counsel.
- Assist in developing and maintaining legal and compliance policies and procedures.
- Maintain centralized tracking of litigation deadlines, regulatory inquiries, and investigation milestones. Ensure legal calendars reflect critical dates, including contract expirations, notice periods, litigation deadlines, and regulatory filings.
- Support document management, records quality, and maintenance within the department.
The Expertise Required
- Ability to rapidly understand, leverage and optimize technology and systems, including for project and process management.
- Understanding of contract lifecycle management, legal operations best practices, and process design.
- Working knowledge of applicable regulations, including anti-bribery and anti-corruption rules, Good Clinical Practice and regulatory standards, and privacy laws.
- Strong analytical, critical thinking, and problem-solving skills.
- Excellent written and verbal communication skills.
- Proven ability to manage multiple priorities and competing stakeholder demands and high productivity, responsiveness, and achievement in a self-directed manner.
- Strong organizational and project management skills with high attention to detail.
- Ability to operate strategically while executing tactically.
- A customer service attitude to help enable departmental initiatives effectively while understanding user experience, stakeholder feedback and cross-functional collaboration.
Certifications/Licenses, Education, and Experience
- Bachelor’s degree required; JD or MBA required.
- 5+ years of experience in legal operations, contract management, compliance operations, or related roles within healthcare, pharmaceutical, life sciences, research or regulated industries.
- Project management experience.
- Preferred Experience:
- Demonstrated experience administering Contract Lifecycle Management systems (preferably Ironclad).
- Experience building and optimizing legal workflows, system integrations, and automation initiatives.
- Experience managing vendor due diligence programs and third-party risk frameworks.\
- Familiarity with litigation hold processes and document retention best practices.
- Experience supporting privacy and compliance operations in a regulated environment.
- Experience partnering with Finance on budgeting, vendor spend, and financial controls.
- Strong project management capabilities across complex, cross-functional initiatives.
- Project management certifications.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $105,000 - $135,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Contracts Manager
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
We are seeking an experienced Contracts Manager to join our Legal team. The ideal candidate will oversee and manage the development, negotiation, and execution of a wide range of contracts in support of Care Access’ research services. The Contracts Manager will effectively manage multiple priorities, and work collaboratively in a cross-functional environment.
How You'll Make An Impact
- Draft, review and negotiate a wide range of contracts, including, but without limitation, confidentiality, vendor services, clinical trial, lease, and event agreements with limited supervision
- Ensure all agreements are executed in a timely manner, in compliance with relevant legal and regulatory requirements, company policies and business objectives
- Serve as primary point of contact for contract-related inquiries from internal stakeholders, including Legal, Finance, and Business Development
- Develop and update contract templates, playbooks, policies, and procedures to improve efficiency and reduce risk
- Evaluate and mitigate legal and business risks in contract terms and conditions in partnership with contracting leadership
- Maintain a centralized contract repository; ensuring all contracts are properly filed, tracked, and accessible
- Train and educate internal stakeholders on contract-related processes and best practices
- Perform other legal tasks and special projects assigned by legal leadership
The Expertise Required
- Proven experience drafting, reviewing, and negotiating contracts
- Comprehensive understanding of contract law and legal terminology
- Excellent negotiation, communication, and interpersonal skills
- Strong analytical skills with the ability to effectively define business issues and recommendations
- High attention to detail and organizational skills
- Proficiency in contract management software and Microsoft Office Suite
- Ability to work with minimal supervision and manage multiple priorities in a fast-paced environment
- JD preferred or paralegal/contracts specialist with demonstrated history of excellence and 5+ years of experience
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $85,000 - $115,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Enterprise Performance Analytics Engineer
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Enterprise Performance Analytics Engineer will support the development and maintenance of our analytics infrastructure, working closely with the data analysts, data engineers, and business stakeholders. This role is responsible for building and maintaining foundational data models, ensuring data quality, and enabling efficient and reliable reporting.
How You'll Make An Impact
- Design, build and maintain data pipelines, data marts, and other data components needed for the data analytics team.
- Transform data into well-documented, tested, and trusted datasets for analysis and reporting.
- Collaborate with data analysts and stakeholders to understand data needs and implement models that support dashboards, KPIs, and deep-dive analyses.
- Help monitor data pipeline performance and resolve data quality issues proactively.
- Contribute to documentation of data models, definitions, and data lineage.
- Stay current with modern data stack tools and techniques and apply learning to support data team initiatives.
- Provide ad hoc and regular cadence analytics and reporting that supports current goals and business initiatives
- Provide business support to the operations team as needed and interface with strategic customers when required
The Expertise Required
- Proven analytical and organizational skills to meet deadlines in an environment of often-changing priorities, conceptual thinker comfortable with ambiguity
- Proficiency in SQL and data warehousing concepts
- Understanding of data modeling concepts
- Exposure to modern data stack tools
- Understanding of version control systems
- Understanding of ETL/ELT processes and data pipeline concepts.
- Ability to work effectively with data analysts, engineers, and business stakeholders to understand requirements and deliver usable data assets.
- Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Statistics, Engineering, Information Systems) or equivalent practical experience.
- 1-3 years of experience in a data-related role (e.g., data analyst, data engineering intern, analytics engineer)
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $80,000-$110,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Financial Operations Specialist
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
As a Financial Operations Specialist, you will be an integral part of our Finance team! No day will be the same. You will be responsible for translating business priorities and requirements to financial outcomes for the Finance department.
How You'll Make An Impact
- Oversee the day-to-day accounting activities and monitor the company's general ledger to ensure accurate and timely month-end close.
- Lead the ASC 606 revenue determinations and accounting treatments. Collaborate across teams to review revenue recognition policies based on contract reviews.
- Work closely with the Senior Director of Accounting to lead and complete annual external audits and tax filings.
- Assist with the development, review, and updating of accounting policies, procedures, checklists, and related documentation.
- Review, approve, and prepare account reconciliations and journal entries to ensure accuracy of postings.
- Review and process all intercompany and subsidiary transactions.
- Coordinate with management and employees to ensure compliance with accounting policies.
- Support stock compensation reporting requirements.
- Identify and lead process improvement opportunities to increase effectiveness, and timeliness of financial reports.
- Mentor and support staff regarding the handling of non-routine transactions.
- Support cross-team special projects.
The Expertise Required
- Solid time management and organizational skills
- Excellent attention to detail
- Tech savvy, strong at Excel
- Outstanding communication and interpersonal abilities
- Working knowledge of medical and research terminology.
- Ability to communicate and work effectively with a diverse team of professionals.
- Strong organizational skills: Able to plan, prioritize, support, and follow through.
- Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors.
- Team Collaboration Skills: Works effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals.
- Capable of professionally managing confidential information
- Friendly, outgoing personality; maintain a positive attitude under pressure.
- Ability to work independently in a fast-paced environment with minimal supervision
Certifications/Licenses, Education, and Experience
- 3+ years’ experience in Finance, Accounting, or Accounts Payable
- Experience in the clinical research industry a plus
- Experience with implementing and/or managing expense reporting software and accounting software a plus
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $55,000 - $75,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Senior Business Development Director
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
Our dynamic sales team is growing and we are looking to add an experienced Senior Business Development Director will be responsible for driving growth of business for Care Access and leverage their skillset to create customized solutions appropriate for each customer and study protocol, be knowledgeable about the Care Access Global Site Network, and navigate the sales process to ensure a successful outcome and positive relationship with the customer. This role will support pharmaceutical, biotech and medical device trial Sponsors as well as CROs, and will work collaboratively with other Care Access departments to ensure growth of Care Access.
How You'll Make An Impact
- Manage 1-2 large account relationships including stakeholder management, driving balanced growth, and identifying partnership and cross-sell opportunities
- Own overall strategic growth plan for accounts and manage internal and customer stakeholders to drive alignment and execution on plan
- Develop and execute sales strategy for overall territory/market segment.
- Deliver compelling demonstrations that display the product’s value proposition
- Identify prospects, build pipeline, and conduct effective, consultative and discovery meetings with prospects to assess needs and understand their process and existing systems.
- Work in close coordination with executive management and other internal teams (Marketing, SDRs, Customer Success)
The Expertise Required
- 10+ years experience successfully running the full sales cycle (cold call to close) of a complex SaaS solution.
- Bachelor's Degree is required
- Experience selling software into VPs of Clinical Development, VP Clinical Operations, Clinical Trial Leaders, CROs, and CxOs of life sciences companies that conduct clinical research.
- Proven record of exceeding revenue targets, including routinely achieving 7-figure annual sales goals.
- Experience with native SaaS solutions, and their unique value relative to on-premise solutions.
- Interpersonal and presentation skills (including video/web presentation).
- Willingness to travel – Frequent/ongoing (35-40%)
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with travel requirements up to 40%. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $140,000 - $190,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Registered Nurse, Clinical Delivery
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Registered Nurse, Clinical Delivery (RN) in this role will manage the communication of critical and abnormal lab results to patients, ensuring compliance with state licensure requirements. This includes contacting patients, documenting communications, following up on lab escalations, and collaborating with providers to ensure all patient interactions are appropriately managed and documented. This role is also responsible for patient education, ensuring patients understand their lab results and any necessary next steps in their care, as well as providing study specific information that is tailored to the patient. Furthermore, they serve as a point of escalation for the Member Services team, addressing complex inquiries related to lab results and assisting in the resolution of patient concerns by providing clinical insights and ensuring patients receive accurate information and appropriate follow-up. The RN will liaise with the Clinical Conduct Team to investigate and resolve issues related to duplicate lab results or other concerning findings, as advised by the Medical Director. Lastly, they will assist in training and educating the Member Services team to improve patient interactions and enhance service quality. This role is critical in ensuring timely patient communication and maintaining compliance with clinical and legal standards.
How You'll Make An Impact
- Receive and Review Lab Results from Pre-screening Program: Autonomously evaluate flagged abnormal, urgent, or critical lab findings to prepare them for patient communication, ensuring accuracy and timeliness.
- Patient Communication: Proactively contact patients to discuss abnormal and critical lab outcomes. Ensure focused and uninterrupted communication, adhering to protocols while delivering only legally permissible information within the RN scope of practice. Use communication techniques to convey complex medical information clearly in a way non-medical patients will understand. Understand that the results shared with the patients may have serious health implications for them and relay them in a compassionate manner.
- Patient Education: Develop and implement patient education initiatives to enhance understanding of lab result significance and promote informed decision-making. Ensure patients understand their lab results and any necessary next steps in their care.
- Critical Thinking: Independently utilize critical thinking to assess the urgency and implications of abnormal and critical lab results, prioritizing patient communication based on clinical significance.
- Documentation: Maintain comprehensive and precise documentation of communications in patient progress notes. Record abnormal and critical results, patient concerns, and subsequent actions. Ensure compliance with regulatory signature requirements.
- Time Management: Exhibit exceptional time management skills to efficiently manage multiple lab results and patient communications, prioritizing urgent cases promptly.
- Problem Solving Expertise: Apply advanced problem-solving abilities using medical training and experience to troubleshoot issues related to lab result discrepancies or data integrity.
- Data-Driven Decision Making: Leverage data analytics to identify patterns and trends in lab results, contributing to evidence-based practice and enhanced patient outcomes.
- Regulatory Knowledge: Maintain up-to-date knowledge of healthcare regulations and compliance standards to ensure all communications adhere to legal and ethical guidelines.
- Escalation to Providers: For questions beyond the RN’s medical scope, escalate to a licensed, on call provider (NP/PA/MD/DO) and manage the completion of result delivery and accompanying required documentation.
- Member Services Team Escalations: Address lab-related escalations from the Member Services Team, such as result clarifications, data discrepancies, or additional test requests, and communicate resolutions back to the patient, documenting the outcome.
The Expertise Required
- Strong analytical capabilities, exceptional communication skills, and a commitment to fostering a patient centered environment.
- Strong attention to detail and ability to manage multiple patients efficiently.
- Ability to work independently while collaborating with a larger clinical team.
- This role is pivotal in upholding clinical and legal standards through meticulous communication and patient care management. ○
- Precision in data analysis and documentation to ensure accuracy in lab results and reporting.
Certifications/Licenses, Education, and Experience
- Education:
- Active RN licensure with a commitment to compliance and regulatory standards. Compact Licensure required. Additional licenses may be required in addition.
- BSN or equivalent degree preferred.
- Experience:
- Minimum of 3 years of experience as a working nurse, clinical research, medical communications, and/or related field.
- Proficiency in Salesforce or other EMR systems for documenting patient interactions.
- Licensure Requirement: Compact licensure required, non-compact state license preferred. Willingness to maintain and obtain additional state licenses as needed. Must hold all licenses in good standing.
- Compact States [42]: RNs with compact licenses can practice in all 42 states in the compact, including Alabama, Arizona, Arkansas, Colorado, Florida, Texas, and more.
- Non-Compact States [8]: California, Nevada, Illinois, Hawaii, Alaska, Oregon, Minnesota, New York.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- PTO and On-Call Coordination: Work within a structured on-call system to ensure coverage when team members are on leave.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $70,000 - $100,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Senior Specialist, Regulatory Operations
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
Care Access is seeking a skilled and experienced Senior Specialist, Regulatory Operations to join our dynamic Global Regulatory Operations Team, part of the Global Expansion and Study Operations department.
The Senior Specialist, Regulatory Operations will oversee, support, and execute all site-level regulatory operational activities for assigned clinical trials in the U.S. They may also support regulatory activities for Canadian sites as needed. This role is responsible for ensuring compliance with applicable U.S. regulations and guidelines and may contribute to site start-up activities for U.S. sites when required.
You will have an excellent understanding of U.S. regulatory requirements and experience managing regulatory interactions and activities related to clinical research site operations.
How You'll Make An Impact
- Provide regulatory advice, lead, execute and deliver regulatory project work
- Support regulatory compliance activities for U.S. clinical research sites, ensuring to adherence to FDA, OHRP and global regulatory standards.
- Assist in preparing for sponsor monitoring visits and follow up requirements.
- Develop and implement regulatory strategies to support sites activities
- Provide regulatory guidance to the site operations teams, ensuring that activities align with current regulations and industry best practices.
- Coordinates preparation and review of key site essential records.
- Track essential records and timelines
- Support the site(s) through the Site Evaluation Visit, Site Initiation Visit, greenlight to consent, and Study Closeout.
- Actively work towards KPIs to help ensure departmental success
- Supports creation and maintenance of study Delegation of Authority (DOA) logs
- Support regulatory activities throughout the duration of the study lifecycle; collaborating with clinical operations teams to ensure regulatory compliance
- Coordinate and perform IRB site level submissions and maintenance of approvals throughout the life of the study/ies.
- Review, and submit high-quality and timely IRB submission materials, including but not limited to protocols, ICFs and marketing materials.
- Reviews and customize, when required, ICFs to ensure compliance with U.S. IRB requirements and site feedback.
- Liaise and follow up directly with Sponsor.
- Ensures accurate compilation, management and tracking of submissions.
- Oversee regulatory documentation, tracking, and reporting processes to maintain compliance and readiness for regulatory inspections and sponsor audits.
- Milestones: Tracks and updates the study team accordingly.
- Ensure timely filing of safety reports, deviations, and amendments/modifications as per study requirements.
- Ensures that Investigator Site File (ISFs) are completed, up to date, accurate and in compliance with Good Clinical Practice (GCP), regulatory requirements and internal processes.
- Oversee and support study close-out activities by ensuring proper archiving and retention of ISF documents.
- Provides guidance and support to site staff with regards to regulatory intelligence and country requirements, including identifying and conducting training.
- Collaborate with cross-functional teams, including Quality and Clinical Operations, to ensure regulatory requirements are met.
- Monitor and interpret changes in U.S. regulatory policies and guidelines, advising internal stakeholder on potential impacts.
- Stay updated on evolving regulations, guidelines, and industry best practices to ensure compliance and adjust strategies.
- Identify process gaps, and support the development, implementation, and continuous improvement of new departmental processes.
- Support the development, review, and maintenance of departmental Standard Operating Procedures (SOPs), work instructions, and forms
- Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
The Expertise Required
- Ability to communicate and work effectively with a diverse team of professionals
- Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients, and vendors
- Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals
- Strong computer skills with demonstrated abilities using clinical trials database, MS word and excel
- Experience in electronics Investigator Site Files systems like (Florence, CRIO)
- Ability to balance tasks with competing priorities
- Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done
- Friendly, outgoing personality with the ability to maintain a positive attitude under pressure
- High level of self-motivation and energy
- Ability to work independently in a fast-paced environment with supervision
- Must have a client service mentality
- Demonstrated success in managing IRB and regulatory submissions, including FDA interactions.
- Detail-oriented with strong problem-solving abilities and a proactive approach to regulatory challenges.
- Excellent ability to handle multiple tasks in a fast-paced and constantly changing environment.
- Strong strategic planning, risk management, managing, monitoring and change management skills.
Certifications/Licenses, Education, and Experience
- Bachelor's degree in a scientific or healthcare-related field; advanced degree preferred or equivalent experience.
- Minimum of 4 years of experience in operational regulatory affairs within the research site (preferable), or CRO/pharmaceutical industry, with a focus on U.S. regulatory requirements.
- Strong understanding of U.S. regulations and ICH GCP guideline as they relate to site operations
- Excellent knowledge of site-level regulatory requirements for the execution and maintenance of clinical trials in the U.S.
- Proven ability to support sites in IRB submissions, regulatory document preparation, and ongoing compliance.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $90,000 - $120,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Trainer, Clinical Education
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes A Difference
Care Access is seeking an experienced Trainer, Clinical Education to join our dynamic Clinical Education Team, part of the Global Expansion and Study Operations department. The Trainer, Clinical Education will play a key role in delivering, standardizing, and continuously improving onboarding and upskilling initiatives for site-level clinical research staff at Care Access. Reporting to the Director of Clinical Education, this role supports the execution of a structured training framework tailored to Clinical Research Coordinators (CRCs) and other site staff. The Trainer will act as a critical liaison between the Clinical Education team and site operations to ensure consistent, compliant, and role-specific training aligned with Care Access processes, platforms, and culture.
This role also contributes to the strategic development and alignment of clinical education initiatives, ensuring all training efforts reflect organizational priorities, best practices, and regulatory requirements. Success will be measured by improvements in onboarding efficiency, compliance adherence, staff readiness metrics, and investigator satisfaction.
How You'll Make An Impact
Clinical Education: Onboarding & Continuous Training Development:
- Revise, expand, and optimize onboarding materials and workflows to create a standardized, role-specific, and site-relevant onboarding program.
- Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning.
- Contribute to developing, reviewing and maintaining documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools (e.g., ST, UPVIO, CRIO, IT Support and Supply Portal, Fusion Live, Safety Culture, etc) and/or sponsor provided platforms.
- Conduct baseline assessments and early issue resolution for new hires.
- Support the creation, review, and refinement of training curricula, role-specific training plans, and educational materials to ensure they meet organizational standards, regulatory requirements, and evolving operational needs.
- Collaborate with Subject Matter Experts (SMEs) and other stakeholders to ensure educational content reflects current regulatory standards, organizational priorities, and best practices in clinical operations.
- Assess and evaluate clinical competency skills during onboarding and throughout training to ensure readiness and ongoing proficiency. Incorporate training analytics and performance data to continuously improve learning outcomes.
Development & Performance Support:
- Serve as the main point of contact for onboarding support, development planning, and performance improvement initiatives in collaboration with departmental Managers.
- Facilitate regular development sessions with individuals or small groups and provide tailored resources to support performance growth and skill enhancement
- Provide bi-weekly status updates to leadership (i.e.: Regional Managers, Site Support Solutions, etc. and Director of Clinical Education). Proactively identify trends in performance and recommend targeted interventions.
Training Implementation & Delivery:
- Partner with internal departments launching new platforms or processes to ensure seamless implementation and supporting documentation.
- Lead small-group or site-specific training sessions to ensure team understanding of workflows and system usage.
- Develop supplemental training content to enhance existing virtual training programs. May collaborate with instructional designers to build e-learning modules and scalable training assets.
Competency & Compliance:
- Conduct regular (biannual or annual) clinical competency assessments to identify knowledge / training gaps and development opportunities.
- Deliver compliance refreshers and monitor adherence to SOPs, WIs, and regulatory requirements.
- Track training effectiveness using feedback loops, performance metrics, and evaluations.
- Continuously refine educational content and training delivery methods based on feedback, competency data, and evolving operational insights.
- Escalate concerns and recommend corrective actions as appropriate.
Stakeholder & Investigator Support:
- Serve as a dedicated resource for Principal Investigators (PIs), Sub-Investigators (Sub-Is), and other key stakeholders by offering training-related support that extends beyond platform navigation.
- Provide guidance on the application of educational content to role-specific responsibilities, protocol execution, and regulatory expectations.
- Assist with the orientation of new investigators, ensuring they understand Care Access processes, training expectations, and available resources.
- Collaborate with site leadership and study teams to proactively address knowledge gaps, support protocol adherence, and promote continuous learning.
- Ensure training engagement and understanding through follow-ups, feedback loops, and tailored investigator support when needed.
Other Responsibilities:
- Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
The Expertise Required
- Demonstrated ability to lead or co-lead cross-functional training initiatives
- Strong understanding of clinical trial operations and site-based research environments
- Ability to develop, adapt, and deliver adult education in diverse learning formats (in-person, virtual, e-learning)
- Skilled in evaluating training needs and designing competency-based learning solutions
- High-level collaboration skills and ability to influence stakeholders across clinical and operational teams
- Strong organizational and time management abilities to balance high travel with documentation and training development responsibilities
- Proficiency in using Learning Management Systems (LMS) and digital collaboration platforms (e.g., Microsoft Teams)
- Excellent verbal and written communication skills, with the ability to convey complex information in a clear and accessible manner
- Flexible, solution-oriented mindset with the ability to adapt to evolving priorities and team needs
- Strong change management skills to support adoption of new systems and workflows.
- Analytical skills to interpret training data and generate actionable insights.
- Bilingual or multilingual skills are a plus.
Certifications/Licenses, Education, and Experience:
- Bachelor's degree in healthcare, life sciences, education, or equivalent experience.
- Research Professional Certification- RN, CCRP or CCRC preferred
- Minimum of 2-4 years in clinical research, education, or training delivery for this role. Preferable CRC position.
- Deep understanding of site-based clinical trial operations.
- Strong facilitation, instructional design, and coaching skills.
- Proficiency with digital tools and platforms (e.g., LMS, Microsoft Teams, clinical systems).
- Excellent communication, organization, and interpersonal skills.
How We Work Together
- This role requires 15% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipment.
- This is a combined site-based and remote position potentially with more than 85% travel required across multiple Care Access sites to support onboarding, training delivery, site engagement, and ongoing clinical education initiatives.
The expected salary range for this role is $60,000-$90,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Project Lead, Clinical Delivery
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Clinical Delivery department at Care Access offers innovative solutions to sites and study teams to optimize site performance and increase study access to patients through multiple service lines. The Project Lead, Clinical Delivery (PL) serves a critical role in the delivery of client projects of one or more service lines as the ultimate driver of project success. The PL acts as a liaison between client and the Care Access team to communicate project scope and priorities, escalate issues, manage performance, and provide the highest level of customer service. The PL is ultimately accountable for client satisfaction, project delivery, and budget management. This is a senior level individual contributor role with the expectation that the PL has strong working knowledge of and experience in the clinical research industry.
How You'll Make An Impact
- Project manage the end-to-end lifecycle of Clinical Delivery projects—particularly trials with Central Clinical Services or Future of Medicine enabled
- Develop project plans and strategies for successful delivery of results
- Make operational and tactical recommendations and adjustments as needed to deliver the outcomes expected by the client
- Manage the scope of work, objectives, quality, and deliverables and other activities of assigned projects
- Make decisions that drive the success of the project and optimize the experience for the client
- Manage project budget to deliver value to client and meet financial goals of company, including monthly invoicing and forecasting
- Coordinate project activities for study team and clients to ensure project milestones and deliverables are met
- Communicate with client and project teams to implement and monitor impact of the services, project strategy, and tactical plans
- Serve as primary operational point of contact for client and build strong rapport with them
- Host regular calls with clients to present project progress including KPIs and other metrics, escalation, and adaptations to strategy
- Prepare meeting agendas and circulate meeting minutes, follow-up on action items for self and teammates
- Track quality metrics regarding the performance of the team, work with management to correct concerning trends
- Analyze and understand study protocols and how Clinical Delivery services can optimize study performance, then manage that optimization
- Support continuous improvement to ensure quality measures are met and improving overall capability
- Develop and implement risk management plans
- Identify expanded and new services for Clinical Delivery to support industry needs and help build them
- Collaborate with other PLs to ensure a consistent, high quality delivery of projects by the holistic department
The Expertise Required
- Able to develop project strategy and implement it tactically
- Strong ability to develop rapport with clients
- Demonstrated project management experience
- Ability to influence effectively both internally and externally and get work done through others
- High attention to detail, ability to meet deadlines and respond to requests in a timely manner
- Handles pressure, juggles multiple competing responsibilities simultaneously, and works well with a diverse group of stake holders. Displays professionalism at all times
- Advanced communication skills both verbally and in writing
- Able to speak to all levels of an organization
- Proficient with Microsoft Office applications (Word, Outlook, Teams, and Excel)
- Understand when issues require escalation
- Proficient in research terminology and basic medical terminology
- Understand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C
- Strong organization and time management skills
- Critical thinker and problem solver
- Ability to work independently in a fast-paced, remote environment with minimal supervision
- Must have a client service mentality
- Proper home office set-up including a private space for client communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router)
Certifications/Licenses, Education, and Experience
- A minimum of 5 years of relevant work experience in clinical research, project management, and/or client relationship management
- College degree or equivalent of education and experience
- Clinical research experience
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $100,000 - $130,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Global Payroll Manager
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Global Payroll Manager will oversee payroll operations across the Care Access business, with direct responsibility for U.S. and Canada payroll and oversight of international payroll delivered through a global vendor including support for additional countries as they are brought under the Care Access entity. This role is responsible for ensuring accurate, timely, and compliant payroll processing in a complex, multi-entity environment, while driving vendor performance, process consistency, and continuous improvement. The position partners closely with People, Finance, and external providers to deliver a seamless and scalable payroll experience for employees. This role will play a key part in evolving and strengthening payroll operations as the organization continues to scale.
How You'll Make An Impact
- Payroll Operations & Processing
- Own end-to-end payroll processing for designated entities within Care Access, including both semi-monthly and bi-weekly payroll cycles.
- Ensure accurate and timely processing of salaries, wages, bonuses, commissions, and benefits, including appropriate application of deductions and tax withholdings.
- Validate, reconcile, and audit payroll data, proactively identifying and resolving discrepancies.
- Lead year-end payroll activities, including quarterly and annual tax reconciliations, W-2 preparation, and related filings.
- Partner with People and Finance teams to ensure alignment across payroll inputs, reporting, and downstream impacts.Compliance & Tax Administration
- Compliance & Tax Administration
- Ensure compliance with all federal, state, local, and applicable international payroll regulations.
- Manage payroll tax setup and registrations across jurisdictions, including support for new state or country expansions.
- Monitor regulatory changes and assess impact to payroll processes, ensuring timely implementation.
- Partner with external agencies and internal stakeholders to resolve payroll tax and compliance issues.
- Employee & Stakeholder Support
- Serve as a trusted point of contact for payroll-related inquiries, including compensation, taxes, and time tracking.
- Resolve complex or escalated payroll issues with a high degree of accuracy, judgment, and discretion.
- Partner with People and Finance teams to proactively address payroll-related issues and improve the employee experience.
- Systems, Reporting & Vendor Management
- Oversee relationships with payroll providers, including accountability for service delivery, accuracy, and compliance across domestic and international payrolls.
- Act as the primary point of contact for global payroll vendors, ensuring effective coordination, issue resolution, and continuous improvement.
- Partner with HRIS and Finance teams to maintain data integrity across systems and ensure seamless integration of payroll inputs and outputs.
- Prepare, analyze, and deliver payroll reporting to support business and financial decision-making.
- Support system enhancements, implementations, and process automation initiatives to improve scalability and efficiency.
- Continuous Improvement & Projects
- Identify and drive process improvements to enhance accuracy, efficiency, and scalability of payroll operations.
- Support and lead payroll-related initiatives, including process standardization, policy updates, and regulatory changes.
- Contribute to broader People and Finance initiatives where payroll plays a critical role.
The Expertise Required
- Deep knowledge of U.S. payroll regulations, tax laws, and compliance requirements; familiarity with international payroll and vendor-supported models.
- Strong analytical and problem-solving skills, with high attention to detail and accuracy.
- Ability to manage multiple payroll cycles and deadlines in a complex, multi-entity environment.
- Experience with payroll systems and HRIS platforms (e.g., Workday), including reporting, data validation, and integrations.
- Strong communication and stakeholder management skills, with the ability to partner effectively with People, Finance, and external vendors.
- Advanced Excel skills and experience working with large datasets and reconciliations.
- Ability to handle sensitive and confidential information with discretion.
Certifications/Licenses, Education, and Experience
- Certified Payroll Professional (CPP) or similar certification preferred.
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience).
- 7+ years of progressive payroll experience, including ownership of end-to-end payroll processing.
- Experience supporting multi-entity and/or multi-state payroll environments; experience with Canada payroll strongly preferred.
- Experience working with or overseeing global payroll vendors or international payroll operations preferred.
- Experience operating in a high-growth or evolving environment, including exposure to process improvements, system changes, or organizational scaling efforts.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $100,000 - $130,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Senior Data Engineer
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
We are seeking an experienced and detail-oriented professional to join our team as a Senior Data Engineer. In this pivotal role, you will be responsible for designing, developing, and maintaining robust data pipelines that ensure the reliable ingestion, transformation, and delivery of complex data (demographics, medical, financial, marketing, etc.) across systems. The ideal candidate will bring deep expertise in Databricks, SQL, and modern data engineering practices, along with strong collaboration skills to help drive excellence across our data infrastructure.
How You'll Make An Impact
- Data Engineering Strategy and Architecture:
- Design and implement scalable, reliable, and efficient data pipelines to support clinical, operational, and business needs.
- Develop and maintain architecture standards, reusable frameworks, and best practices across data engineering workflows.
- Build automated systems for data ingestion, transformation, and orchestration leveraging cloud-native and open-source tools.
- Data Infrastructure and Performance Optimization:
- Optimize data storage and processing in data lakes and cloud data warehouses (Azure, Databricks).
- Develop and monitor batch and streaming data processes to ensure data accuracy, consistency, and timeliness.
- Maintain documentation and lineage tracking across datasets and pipelines to support transparency and governance.
- Collaboration and Stakeholder Engagement:
- Work cross-functionally with analysts, data scientists, software engineers, and business stakeholders to understand data requirements and deliver fit-for-purpose data solutions.
- Review and refine work completed by other team members, ensuring quality and performance standards are met.
- Provide technical mentorship to junior team members and collaborate with contractors and third-party vendors to extend engineering capacity
- Technology and Tools:
- Use Databricks, DBT, Azure Data Factory, and SQL to architect and deploy robust data engineering solutions.
- Integrate APIs, structured/unstructured data sources, and third-party systems into centralized data platforms.
- Evaluate and implement new technologies to enhance the scalability, observability, and automation of data operations.
- Other Responsibilities:
- Continuous Improvement: Proactively suggest improvements to infrastructure, processes, and automation to improve system efficiency, reduce costs, and enhance performance.
The Expertise Required
- Strong expertise in Databricks, SQL, dbt, Python, and cloud data ecosystems such as Azure.
- Experience working with structured and semi-structured data from diverse domains.
- Familiarity with CI/CD pipelines, orchestration tools (e.g., Airflow, Azure Data Factory), and modern software engineering practices.
- Strong analytical and problem-solving skills, with the ability to address complex data challenges and drive toward scalable solutions.
- Bachelor’s or master’s degree in computer science, Information Systems, Engineering, or a related field.
- 5+ years of experience in data engineering with a proven track record of building cloud-based, production-grade data pipelines.
How We Work Together
- Location: This role requires 100% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
The expected salary range for this role is $120,000-$160,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Director/Senior Director, Site Excellence
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Director/Senior Director, Site Excellence is a senior leadership role accountable for the strategy, design, build-out, and delivery of operating models supporting specialized, non-traditional, and partner-operated clinical research sites across the United States.
This role is intentionally designed for a leader who can operate at both altitude and ground level—setting strategy, defining governance, and building scalable frameworks, while also remaining deeply hands-on in execution, problem-solving, and site engagement. The portfolio requires differentiated management outside the traditional site network due to its unique operational, regulatory, and partnership nuances.
The role demands a leader who can build processes, translate site-level realities into enterprise processes, and personally drive outcomes during periods of growth, complexity, and change.
How You'll Make An Impact
- Strategic Leadership & Portfolio Oversight
- Own the end-to-end strategy, operating model, and performance of US-based specialized and franchise clinical research sites.
- Identify opportunities to scale, optimize, or replicate successful site and franchise models.
- Hands-On Execution & Delivery
- Serve as the primary owner for building and operationalizing processes across site startup, enrolment, performance management, quality oversight, and partner engagement.
- Engage directly with sites and partners to assess operations, diagnose issues, and drive rapid resolution.
- Lead critical initiatives personally until they are stable, scalable, and ready for delegation.
- Act as the senior escalation point for complex operational, regulatory, and partner challenges.
- Operational Excellence & Scalability
- Oversee site startup, onboarding, and integration for new specialty site models.
- Build and embed operational excellence frameworks informed by best practices from high-performing sites.
- Establish KPIs, dashboards, and review cadences to monitor performance across quality, enrolment, timelines, cost, and patient experience.
- Drive continuous improvement initiatives to enhance efficiency, scalability, and operational resilience.
- Partner & Stakeholder Leadership
- Serve as the executive owner for partner site relationships, ensuring alignment with quality standards, brand expectations, and contractual obligations.
- Lead senior-level engagement with sponsors, CROs, and internal stakeholders tied to partner and specialized sites.
- Translate protocol, sponsor, and regulatory requirements into practical, scalable guidance for site execution.
- Quality, Compliance & Risk Ownership
- Ensure all sites operate in compliance with GCP, FDA regulations, IRB requirements, and applicable state and federal laws.
- Partner with Quality, Compliance, and Legal teams to proactively identify and mitigate operational and regulatory risks.
- Oversee audit readiness, inspection outcomes, and corrective/preventive action plans across the portfolio.
- Financial & Business Accountability
- Own P&L performance for specialized and partner site operations.
- Partner with Finance to build budgets, forecasts etc.
- Identify opportunities for sustainable growth, margin improvement, and cost optimization.
- Team Leadership & Capability Building
- Build and lead a high-performing leadership team responsible for site operations and operational excellence.
- Establish role clarity, decision rights, and performance expectations across the organization.
- Coach leaders to move from reactive site support to proactive, scalable execution.
- Maintain personal ownership of critical workstreams while building long-term organizational capability.
The Expertise Required
- Demonstrated success building and scaling non-traditional, partner-led, or complex site operating models.
- Proven ability to operate as both strategist and hands-on operator in high-growth or ambiguous environments.
- Deep understanding of site-level execution: startup, enrolment, regulatory processes, sponsor engagement, and remediation.
- Strong working knowledge of FDA regulations, GCP, and clinical trial operations.
- P&L ownership experience across multi-site portfolios.
- Exceptional executive communication, influence, and change-management skills.
- Preferred:
- Experience standing up sites or operational excellence functions.
- Background in decentralized or innovative clinical trial delivery models.
- Experience operating in matrixed, global organizations.
- Bachelor’s degree required; advanced degree (MBA, MPH, MS, or similar) strongly preferred.
- 12–15+ years of progressive leadership experience in clinical research operations, site management, or healthcare services.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This role requires up to 70% travel within the United States. Length of travel will depend upon study requirements, staff needs, and company initiatives.
- Type of travel required: National
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected base salary range for this role is $130,000 - $190,000 USD per year for full time team members. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Counsel, Corporate and Employment
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
This key strategic legal resource, the Counsel, Corporate and Employment, will report to the Director, Corporate and Employment and will provide timely legal advice, counsel, and representation in connection with general corporate and compliance matters, with occasional employment and workplace law support and assisting with and taking lead on various projects and legal tasks as needed.
How You'll Make An Impact
- Corporate Law and Transactions
- Maintain corporate files for related entities and affiliates, including preparing drafts of board resolutions, filing periodic disclosures, and meeting corporate requirements for the relevant jurisdiction.
- Research various legal issues related to corporate law and transactions.
- Assist with M&A transactions, from due diligence to closing, coordinating and collaborating with internal teams and external counsel.
- Develop deep business knowledge to provide clear legal recommendations to internal stakeholders regarding potential corporate structures, transactions, and other corporate matters.
- Assist with contract review and transaction documents as needed..
- Provide advice and support to Finance and Business partners on a broad range of global corporate issues (currently U.S., Canada, European Union, and Brazil with potential for expansion) including compliance.
- Assess legal risk and provide solutions for resolving disputes.
- Stay informed and advise stakeholders of regulatory and legislative changes.
- Employment and Workplace
- Collaborate with other lawyers and non-lawyers on the team with respect to employment law advice and counseling provided to business partners.
- Collaborate with senior leaders in work on employment-related projects, including internal process reviews, new policy implementation, and training programs.
- Other Duties As Assigned
The Expertise Required
- Ability to maintain timely responses and communication to internal stakeholders, with a customer service mindset.
- Growth mindset and willingness to learn new skills and areas of the law to meet evolving business needs.
- Team player capable of leading and participating within cross-functional project teams to meet key milestones under tight timelines.
- Strong organizational and case management skills.
- Proficient with Microsoft Office applications (Word, Outlook, Teams, and Excel).
- Demonstrate professionalism in all situations and work effectively with a range of individuals at all levels of the business.
- Ability to evaluate and escalate risk to ensure appropriate decision-making.
- High attention to detail.
- Ability to work in a fast-paced environment.
- Critical thinker and problem solver.
- Ability to work effectively in a self-directed remote environment.
- Proper home office set-up including a private space for legal communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router).
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
Certifications/Licenses, Education, and Experience
- Juris Doctorate (JD) and active bar membership in good standing
- 3-4 years of experience in corporate and transactional law, working knowledge of employment law.
- The ideal candidate will have strong knowledge of both corporate and employment law.
- Licenses:
- Active law license in at least one U.S. state, with eligibility for in-house practice in your state of residence.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $140,000 - $170,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Senior Accountant
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
As a Senior Accountant, you will be a key member of the accounting team reporting directly to the Sr. Director Accounting. Your key responsibilities will include ensuring accurate and timely financial reporting, coordinating audits, and maintaining strong internal controls to support a fast-paced company.
How You'll Make An Impact
- Oversee the day to day accounting activities and monitor the company's general ledger to ensure accurate and timely month-end close.
- Lead the ASC 606 revenue determinations and accounting treatments. Collaborate across teams to review revenue recognition policies based on contract reviews.
- Work closely with the Sr. Director Accounting to lead and complete annual external audits and tax filings.
- Assist with the development, review, and updating of accounting policies, procedures, checklists, and related documentation.
- Review, approve, and prepare account reconciliations and journal entries to ensure accuracy of postings.
- Actively support departmental process improvement and automation initiatives by identifying workflow gaps and contributing to efficiency-driven solutions
- Review and process all intercompany and subsidiary transactions.
- Coordinate with management and employees to ensure compliance of accounting policies.
- Support stock compensation reporting requirements.
- Identify and lead process improvement opportunities to increase effectiveness, and timeliness of financial reports.
- Mentor and support staff regarding the handling of non-routine transactions.
- Support cross-team special projects.
The Expertise Required
- Experience with NetSuite is required.
- Strong proficiency in excel is preferred.
- Some previous managerial or supervisory experience is preferred but not required.
- Excellent verbal and written communication skills.
- Solution-oriented mindset
Certifications/Licenses, Education, and Experience
- 8+ years of accounting experience or CPA with 4+ years of accounting in a fast-paced and dynamic environment.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $80,000 - $115,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Director, Clinical Research Operations
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Director of Clinical Research Operations provides leadership and oversight for all clinical staff supporting brick-and-mortar research sites, mobile/pop-up sites, and hybrid clinical trial models. This role ensures high-quality study execution, regulatory compliance, and strong clinical performance across a geographically dispersed workforce, including traveling CRCs and mobile clinical teams.
How You'll Make An Impact
- Clinical Operations Management
- Oversight for traveling clinical staff supporting decentralized operations at events and sites.
- Ensure high-quality protocol execution, participant safety, and adherence to GCP and FDA regulations.
- Oversee clinical workflows at sites and mobile deployments, resolving issues impacting quality, recruitment, or compliance.
- People Management
- Manage, develop, and evaluate all clinical research staff (CRCs, nurses, mobile clinicians, and traveling staff).
- Implement training, competency standards, and performance expectations for all clinical staff.
- Provide input into staffing budgets, resource planning, and clinical support models.
- Study Management
- Monitor enrollment, data quality, documentation practices, and clinical performance metrics.
- Partner with regulatory, medical, data, participant experience, and site operations teams to support successful trial delivery.
- Drive continuous improvement in clinical quality, consistency, and operational efficiency.
The Expertise Required
- Strong knowledge of ICH-GCP, FDA regulations, and clinical trial execution.
- Excellent leadership, communication, and performance-management skills.
- Ability to thrive in dynamic environments and manage diverse clinical teams.
- Bachelor’s degree in a health-related field required; advanced degree preferred.
- 12+ years of clinical research operations experience, including leadership of multisite or dispersed clinical teams
- Experience overseeing CRCs, nurses, mobile clinicians, or traveling clinical staff.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This role requires up to 20-40% travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives.
- Type of Travel Required: National
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected base salary range for this role is $120,000 - $160,000 USD per year. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Senior Software Engineer, Full-Stack
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
As a Senior Software Engineer, you will be responsible for developing and maintaining modern software products that streamline operations at Care Access, unlock massive efficiencies, and accelerate the future of clinical research. You will work within an experienced and motivated cross-functional team using full-stack Typescript to deliver experiences that empower and delight our users.
How You'll Make An Impact
- Develop full-stack web applications using modern TypeScript in a functional-first style.
- Implement clean, modern, and intuitive UIs that bring Figma mockups to life, collaborating closely with product designers.
- Build efficient, scalable, and secure backend APIs in Node and PostgreSQL.
- Collaborate with other engineers on the team through code reviews, mentorship, and pairing to maintain a high standard for technical excellence and feature delivery.
- Proactively improve and maintain our codebases to keep technical debt low and data models aligned with real-world domains.
- Support our systems in production by executing deployments, playing an active role in incident responses, and working with DevOps on operational and infrastructure improvements.
- Write and review design documents and lead technical discussions on system architecture.
- Work with QA Engineers to ensure that features are well-documented and fully testable.
- Participate in Agile development methodologies, including sprint planning, stand-ups, and retrospectives.
The Expertise Required
- At least 6 years of experience in both front-end and back-end web development
- Strong proficiency in modern TypeScript, React, and Node.js
- Experience with functional programming techniques
- Experience with relational databases, such as PostgreSQL
- Experience with cloud platforms, such as AWS or Azure
- Ability to work independently and in a remote-first team environment
- Excellent communication and collaboration skills
- Bachelor's or Master's degree in Computer Science or equivalent experience
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $140,000 - $180,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Director, Financial Operations
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Director of Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance. This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence.
How You'll Make An Impact
- Oversee and Optimize Financial Transactional Operations (AP, AR, Revenue)
- Oversee the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition.
- Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement.
- Drive Process Improvement and Financial Automation
- Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors.
- Identify and implement best practices to improve workflow efficiency and scalability across transactional functions.
- Manage and Enhance Financial Systems and Reporting
- Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow.
- Ensure accurate data capture and financial integration across systems to support month-end close and audits.
- Lead and Develop the Financial Operations Team
- Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways.
- Foster a culture of collaboration, ownership, and continuous improvement within the team.
- Collaborate Across Functions to Align Financial Process
- Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities.
- Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planningEnsure adherence to regulatory standards, internal controls, and audit requirements across all financial operations.
- Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity.
- Provide insights to support budgeting, forecasting, and financial planning efforts.
- Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution.
- Ensure adherence to regulatory standards, internal controls, and audit requirements across all financial operations.
- Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity.
- Provide insights to support budgeting, forecasting, and financial planning efforts.
- Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution.
The Expertise Required
- Financial Operations Expertise
- Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles.
- Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols.
- Operational Systems and Automation
- Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments.
- Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth.
- Cash Flow and Working Capital Management
- Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections.
- Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations
- Leadership and People Management
- Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth.
- Skilled in resource planning, goal setting, and performance management to drive alignment and efficiency.
- Cross-Functional Collaboration
- Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations.
- Experienced in leading cross-functional initiatives that require operational insight, change management, and clear communication.
- Analytical and Process-Oriented Thinking
- Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions.
- Process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions.
- Communication and Influence
- Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders.
- Strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact.
- Certified Public Accountant (CPA) preferred, candidates with significant experience in financial operations leadership will be considered without certification.
- Required:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations.
- Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP, and AR.
- Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation.
- Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation.
- Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement.
- Exceptional analytical, organizational, and problem-solving skills with a focus on operational accuracy and efficiency.
- Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement, and IT.
- Preferred:
- Proven track record in a senior financial operations leadership role, with direct accountability for Accounts Payable, Accounts Receivable, and/or Revenue operations.
- Demonstrated success in building and scaling financial operations within high-growth or dynamic environments.
- Experience leading ERP system implementations or major financial technology upgrades, with a focus on automation and cross-functional integration.
- Familiarity with global operational finance, including centralized/shared service models, global payment structures, and cross-border transaction workflows.
- Experience implementing or optimizing a Purchase Order (PO) process, ensuring alignment with procurement, budget controls, and financial reporting.
- Deep knowledge of end-to-end order-to-cash and procure-to-pay processes, including internal controls, performance metrics, and policy development.
- Exposure to M&A activities, including operational due diligence, post-acquisition integration, or financial process harmonization.
- Comfortable working in data-rich environments, with the ability to lead teams in analytics, reporting, and KPI development to support decision-making.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected base salary range for this role is $130,000 - $180,000 USD per year for full time team members. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Counsel, Health Data and Privacy
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
We are seeking a pragmatic, business-oriented Counsel, Health Data & Privacy to join our Legal & Compliance team. This role will focus primarily on HIPAA and health data privacy advisory, negotiation of data protection and healthcare-related agreements, and support of global data protection compliance across our clinical research and operational activities.
The ideal candidate brings strong experience with HIPAA and U.S. federal and state privacy laws, meaningful experience with GDPR and other international data protection frameworks and demonstrated capability negotiating data protection and healthcare-related agreements. This role requires both strategic and tactical involvement in health data governance, privacy compliance, and complex data contracting, as well as close collaboration with clinical, operational, procurement, and technology stakeholders. The successful candidate will be a skilled writer and pragmatic advisor who communicates effectively across the organization, evaluates risk with sound judgment, develops risk-calibrated solutions that enable business objectives, and supports implementation in a fast-paced, evolving healthcare and research environment.
How You'll Make An Impact
- Health Data, AI & Global Privacy Governance
- Privacy Law Expertise: Provide strategic and practical legal advice on global privacy and data protection laws, including GDPR, HIPAA, CCPA/CPRA, and other U.S. state and federal privacy laws. Experience with GDPR and HIPAA mandatory.
- AI & Emerging Technologies: Advise on privacy and data protection implications of AI-enabled tools, machine learning systems, and other emerging technologies involving health and personal data. Conduct and draft legal risk assessments addressing automated processing, training data use, model outputs, human-in-the-loop safeguards, cross-border considerations, and evolving regulatory frameworks.
- Clinical Support: Partner with clinical and operations teams to advise on privacy and data protection matters related to clinical research activities, including cross-border data transfers, site operations, and subject data rights.
- Contracting & Transactions: Draft, review, and negotiate data processing agreements, data transfer agreements, data sections of clinical trial agreements, licensing deals, and other contracts involving company, personal or sensitive data.
- Cross-Functional Partnership: Act as a trusted legal advisor to teams across the company to develop practical, risk-adjusted solutions that support compliance and responsible business growth.
- Commercial & Strategic Transactions Support
- Commercial Contracting: Draft, review, and negotiate a broad range of commercial agreements, including vendor agreements, services agreements, research collaborations, and data-driven partnerships.
- Strategic Transactions & Partnerships: Support structuring of healthcare and data-driven initiatives to align legal risk with business objectives. Partner with operational and procurement stakeholders to facilitate efficient and compliant transactions.
- Business Enablement: Proactively support and advise emerging business lines and new initiatives to drive business growth while mitigating risk
- Perform other legal tasks and projects assigned by legal leadership.
The Expertise Required
- Strong working knowledge of HIPAA and U.S. health privacy laws, including experience advising on use and disclosure of PHI, research authorizations, and breach analysis.
- Demonstrated experience drafting and negotiating Business Associate Agreements (BAAs), Data Processing Agreements (DPAs), and data protection provisions in commercial agreements.
- Experience drafting or supporting AI and automated decision-making risk assessments, privacy impact assessments, or related governance documentation for internal review or regulatory purposes.
- Working knowledge of GDPR and international data transfer mechanisms, including controller/processor analysis and cross-border data considerations.
- Ability to assess and clearly communicate legal risk in operational and commercial contexts.
- Strong drafting, analytical, and negotiation skills, with attention to detail.
- Business-oriented mindset with the ability to balance compliance obligations and commercial objectives.
- Ability to work collaboratively across clinical, operational, procurement, and technology teams.
- Sound judgment in escalating enterprise-level or reputational risk.
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
Certifications/Licenses, Education, and Experience
- Juris Doctor (JD) or equivalent law degree from an accredited institution.
- 3-6+ years of legal experience, including substantive GDPR experience and direct involvement in HIPAA and U.S. privacy law.
- Licenses:
- Licensed to practice law in at least one state in the United States and eligible for in-house corporate practice in state of residence.
- CIPP or other similar certifications preferred.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $140,000 - $170,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Study Start Up Manager
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
Care Access Study Start Up Managers play a critical role in facilitating the start-up activities needed to select and activate studies at sites within Care Access. This role supports the selection and start-up process for our sites by leading cross-functional groups across the global organization to complete successful pre-site visits and accelerate site activation. This role will follow the Care Access study start-up processes in accordance with industry regulations, Care Access SOPs, and study-specific requirements.
How You'll Make An Impact
- Collect and interpret information from the Protocol, business development sold strategy & site feasibility team to prepare the site staff for site evaluation visits
- Oversee the execution of Site Activation, site activation strategy, adhering to project timelines. Develop, implement, and maintain the Management Plan according to the Scope of Work and Project Plan.
- Lead the process of study start-up to support site evaluation/selection visits on each new study and help get selected sites successfully activated and ready to consent
- Support the site through the Site Evaluation Visit, Site Initiation Visit, and greenlight to consent
- Collect and interpret information from the Protocol & Site Feasibility team to help prepare the sites and site staff that have been chosen for site evaluation visits
- Collect and review study activation requirements, understand startup timelines, key contacts & performance expectations
- Manage communications and expectations with client (Sponsor and/or CRO)
- Provide overall guidance and oversight of programs during initial start-up phase as an integral member of the study start-up team.
- Manage communications and expectations with site staff
- Support sites through their evaluation and begin start-up activities upon selection
- Work closely with the staff onsite to help address their remaining questions about the study
- Ensure that any and all information gained during the start-up process is completely transitioned to sites and other central teams, as required
- Partner with other Care Access teams to initiate other Study related processes at the appropriate SSU milestone (e.g. capacity planning, systems build requests, etc)
- Liaise with internal key stakeholders across the organization to establish timelines and needs
- Liaise with key stakeholders across the global organization to communicate needs and establish start-up timelines
- Both drive & support Care Access sites throughout the activation process, ensuring risk assessment, mitigation support and start up success
- Assist with triggering internal departments- such as (but not limited to) source, vendor management, operational compliance, etc.
- Manage vendor requirements
- Start up escalation & mitigation
- Track and report on forecasted and actual SSU submission and approval timelines
The Expertise Required
- Expert knowledge of general clinical research processes and Good Clinical Practice
- Excellent written and verbal communication skills
- High level of professionalism and confidentiality required
- Excellent interpersonal skills
- Ability to manage against tight timelines and competing priorities
- Strong judgment and ability to make evidence based decisions
- Proficient with Microsoft Office Suite
- Ability to work collaboratively across departments
- Excellent project and process management skills; ability to prioritize in a fast-paced work environment, pivot quickly based on changing business needs, and manage time appropriately
- Ability to build relationships effectively in a geographically dispersed, largely remote environment
- Ability to independently coordinate and manage new processes
- Ability to establish and maintain effective working relationships with coworkers, managers and clients
- Minimum 3+ years clinical research experience with at least 1 year of relevant experience completing study start-up activities at a site
- Bachelor’s degree in life sciences or equivalent is preferred (6-10 years of experience in lieu of degree)
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $90,000 - $100,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Associate Director, Patient Recruitment Partnerships
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Associate Director, Patient Recruitment Partnerships is a key driver of Care Access’s mission to expand access to clinical research by building and optimizing a high-performing ecosystem of Recruitment Vendors and Patient Advocacy Organizations. This role leads the full lifecycle of partner strategy—identifying, contracting, guiding, and evaluating partners to ensure they deliver high-quality patient referrals that accelerate enrollment across a diverse portfolio of trials.
Operating at the intersection of strategy, analytics, and community engagement, the Associate Director, Patient Recruitment Partnerships develops scalable frameworks, ensures regulatory and compliance alignment, and cultivates mission-driven partnerships that expand reach, deepen community trust, and improve access for underserved populations. Through data-informed decision-making and cross-functional collaboration, this role strengthens Care Access’s ability to connect patients to opportunity and drive meaningful progress in clinical research.
How You'll Make An Impact
- Builds and Leads the Recruitment Partner Ecosystem
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Identifies, evaluates, and selects Patient Recruitment Partners and Patient Advocacy Organizations (PAOs) based on therapeutic expertise, reach, compliance, and operational maturity.
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Leads RFP/RFI processes, negotiates MSAs, SOWs, budgets, and performance-based agreements in partnership with Patient Recruitment and Legal, and onboards mission-aligned partners to expand community reach and improve access for underserved populations.
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In collaboration with Campaign Managers, defines and oversees the recruitment partner strategy across all trials, aligning partner efforts with study needs and enrollment goals.
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Establishes performance and compliance expectations (GCP, IRB, HIPAA, SOPs, etc...), serves as the primary partner liaison, and provides ongoing guidance while overseeing financial management, ROI analysis, forecasting, and audit readiness.
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Continuously identifies inefficiencies and implements scalable, automated processes to support sustainable organizational growth.
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- Manages Partner and PAO Performance, Accountability, and Operational Execution
- Owns performance management across Recruitment Partners and PAOs to ensure delivery against contracted screening and enrollment commitments outlined in SOWs.
- Monitors recruitment funnel metrics, referral quality, pacing, and conversion rates to identify risks, gaps, and optimization opportunities, and drives corrective actions when performance falls short.
- Conducts regular performance and business reviews to enforce accountability, ensure adherence to scope, compliance, quality, and mission alignment, and validate partner value.
- Serves as the primary point of contact, building trust-based relationships while proactively resolving issues, aligning expectations, and co-developing improvement plans.
- Strengthens operational efficiency and scalability by refining SOPs, workflows, and playbooks, and implementing automation and process improvements as appropriate.
- Leads Cross-Functional Recruitment Strategy and Alignment
- Partners closely with Patient Recruitment, Clinical Operations, Marketing, and Analytics to develop, align, and execute recruitment strategies across trials.
- Drives cross-functional planning, prioritization, and decision-making to ensure recruitment approaches support study needs, enrollment goals, and organizational priorities.
- Synthesizes data, operational insights, and industry trends into clear strategic recommendations and communicates progress, risks, and opportunities to leadership and trial teams to continuously refine recruitment strategy and maximize partner effectiveness.
- Partners with Analytics to build and refine forecasting models for patient acquisition and partner throughput.
- Facilitates knowledge sharing across internal teams regarding partner best practices and market insights.
- Demonstrates exceptional relationship-building skills and the ability to foster trust across diverse stakeholders.
- Communicates clearly and confidently, tailoring messaging for vendors, PAOs, sites, and internal teams.
- Shows cultural awareness and sensitivity when engaging with community-based organizations and patient groups.
- Thrives in a fast-paced environment and maintains strong organization across multiple competing priorities.
- Proactively anticipates issues before they escalate and takes ownership of resolving them.
- Collaborates effectively across functions, ensuring cohesion and alignment in complex workstreams.
- Adapts quickly to changing circumstances and applies flexible thinking to new or uncertain situations.
- Demonstrates empathy and patient-centered thinking in all recruitment-related decision making.
- Maintains awareness of competitive landscape to keep Care Access recruitment strategy differentiated.
The Expertise Required
- Strong understanding of clinical trial patient recruitment, including funnel dynamics, referral pathways, and barriers to enrollment.
- Minimum of 6 years of proven experience managing Recruitment Partners and PAOs, including evaluation, contracting, onboarding, and performance oversight.
- Working knowledge of GCP, IRB, HIPAA and regulatory standards governing recruitment materials, patient communications, and community engagement.
- Proficiency with analytics and reporting tools (e.g., Tableau, Power BI) and strong data literacy to assess ROI, pacing, and partner performance.
- Advanced Excel/Google Sheets skills and familiarity with CRM or patient-tracking platforms such as Salesforce or similar systems.
- Ability to build trust-based relationships and collaborate effectively across internal teams and external partners.
- Exceptional communication skills with the ability to translate insights, guide strategy, and influence decision-making across stakeholders.
- Strong strategic thinking and problem-solving skills, with the ability to navigate ambiguity and adapt quickly to changing priorities.
- Solid project management capability to manage multiple initiatives, timelines, and stakeholders in a fast-paced environment.
- Mission-driven mindset with empathy, a commitment to patient access, and a continuous-improvement approach to operational excellence.
- Minimum of a Bachelor’s degree in Marketing, Biology, Business, Healthcare, or related field preferred.
- Master's in science, Public Health or related field preferred
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 20% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $115,000 - $145,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Travel Sub-Investigator
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Sub-Investigator will be responsible for travel mixed with remote tele-medicine work to support our clinical research studies. Additionally, our Sub-Investigator will be skilled in administering investigational products (IV, SC, TD, IM, PO administration), performing physical examinations, monitoring for investigational product related reactions, among other duties beyond the standard clinical research Sub-Investigator role. Care Access is looking for highly motivated Nurse Practitioners or Physician’s Assistants to support clinical trial related activities in states throughout the USA.
How You'll Make An Impact
- Work closely with the Principal Investigator to oversee the execution of study protocols, delegating study related duties to site staff, as appropriate, and ensuring site compliance with study protocols, study-specific laboratory procedures, standards of Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), quality (QA/QC) procedures, OSHA guidelines, and other state and local regulations as applicable.
- Attends and participates in meetings with the director, other managers, and staff as necessary.
- Complies with regulatory requirements, policies, procedures, and standards of practice.
- Read and understand the informed consent form, protocol, and investigator's brochure.
- Be available to see subjects virtually or in-person as dictated by project design, answer their questions, and resolve medical issues during the study visit.
- Sign and ensure that the study documentation for each study visit is completed.
- Perform all study responsibilities in compliance with the IRB approved protocol.
- Administration of Investigational Products (via subcutaneous, transdermal, intramuscular, intravenous, or oral routes).
- Proficiency in starting, monitoring, and maintaining intravenous lines.
- Proficiency in phlebotomy, proper blood collection practices, and laboratory processing practices (can be learned)
- Contribute as an active member of clinician team involved in the management of infusion or other investigational product related reactions.
- Maintain a clean, efficient clinical area to assure the highest standards of patient care.
- Follow safety and PPE procedures as well as maintain proper documentation of infusion procedures.
- Timely communications with internal teams, investigators, review boards, and study subjects
- Perform trial procedures as per delegation which can include the following but not limited to:
- Prescreen study candidates by telephone and review exclusionary conditions or medications prior to scheduling screening appointment.
- Obtain informed consent per SOP.
- Administer delegated study questionnaires, as appropriate.
- Collect and evaluate medical records.
- Complete visit procedures and ensure proper specimen collection, processing, and shipment in accordance with protocol.
- Train others and complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc.
- Review screening documentation and approves subjects for admission to study.
- Review admission documentation and approves subject for randomization.
- Provide ongoing assessment of the study subject/patient to identify Adverse Events.
- Ensure that serious and unexpected adverse events are reported promptly to the Pl.
- Review and evaluates all study data and comments to the clinical significance of any out-of-range results.
- Perform physical examinations as part of screening evaluation and active study conduct.
- Provide medical management of adverse events as appropriate.
- Dispense study medication per protocol and/or IVRS systems. Educate patient on proper administration and importance of compliance.
- Monitor patient progress on study medication.
- Other duties as assigned.
The Expertise Required
- Ability to check, perform, and document vitals as well as EKG (ECG)
- Phlebotomy and expert IV skills
- Excellent working knowledge of medical and research terminology
- Excellent working knowledge of federal regulations, good clinical practices (GCP)
- Ability to communicate and work effectively with a diverse team of professionals.
- Strong organizational skills: Able to prioritize, support, and follow through on assignments with good understanding of medical terminology.
- Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors.
- Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors.
- Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals.
- Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word and excel.
- Ability to balance tasks with competing priorities.
- Critical thinker and problem solver.
- Curiosity and passion to learn, innovative, and able to take thoughtful risks while communicating concerns and mitigations.
- Good management and organizational skills, understanding of medical procedures.
- Exceptional interpersonal skills, willingness to the ability to work independently.
- Ability to lift a minimum of 50 pounds.
- Command of professional and Business English (written and spoken).
- You must have the authorization to work in the US for any employer.
- You must not need visa sponsorship, either now or in the future.
- You must live in the USA and be willing and able to travel with 24–36-hour notice
- At least Master’s Level Science Degree. Nurse Practitioner or Physician Assistant with 5+ years of clinical experience.
- Clinical practice experience desired with infusion skillset.
- Currently licensed in good standing in one or more states.
- A minimum of 1 year of relevant work experience as Sub-Investigator (preferred) in a Clinical Research setting.
- Preferred at least one (1) year of experience as a Clinical Research Coordinator or willingness to learn.
How We Work Together
- Location: Remote within the United States. This is an on-site mixed with remote tele-medicine work position.
- Travel: Regional and nationwide travel requirements up to 100% dependent on project design and business need. Regularly planned travel will be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $130,000 - $165,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
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Apply to Care Access
Senior Advisor, Talent Acquisition Sourcing
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Senior Advisor, Talent Acquisition Sourcing, owns enterprise sourcing strategy, designing scalable, data-informed approaches that build high-quality talent pipelines, increase funnel efficiency, and reduce time-to-fill across Care Access. This role requires a proactive, resourceful sourcing expert who thrives in ambiguity, is energized by building new capabilities from the ground up and is motivated to drive measurable impact in a dynamic environment.
How You'll Make An Impact
- Sourcing Strategy
- Design and execute scalable, data-informed sourcing strategies across clinical, technical, and corporate functions.
- Partner with recruiters and business leaders to forecast hiring demand, shape workforce plans, and advise on market conditions and time-to-fill expectations
- Pipeline Development & Talent Mapping
- Build and maintain high-quality active and passive pipelines for critical and hard-to-fill roles
- Establish and manage strategic relationships with universities, professional associations, and industry networks to create sustainable feeder pipelines.
- Lead talent mapping initiatives aligned to future hiring priorities.
- Sourcing Analytics & Optimization
- Own sourcing funnel performance (conversion rates, response rates, time-to-source) and implement improvements to increase efficiency and quality.
- Develop and maintain dashboards tracking pipeline health, diversity representation, and channel ROI.
- Optimize sourcing tools, outreach strategies, and automation to improve engagement and reduce time-to-fill.
- Success Metrics & KPIs
- Time-to-Source (quarter-over-quarter improvement)
- Percentage of hires generated from proactive sourcing pipelines
- Sourced-to-Interview Conversion Rate
- Candidate Response Rate
- Speed of Qualified Slate Delivery (intake to calibrated pipeline)
The Expertise Required
- Demonstrated ability to manage multiple priorities and meet tight timelines.
- Strong analytical capability with experience translating sourcing data into actionable insights for hiring stakeholders.
- Proven ability to build and scale proactive talent pipelines in competitive talent markets.
- Expertise in channel strategy, talent mapping, and passive candidate engagement.
Certifications/Licenses, Education, and Experience
- Strongly preferred: prior sourcing or recruiting experience within Clinical Research, Life Sciences, or Healthcare environments.
- 5+ years of strategic sourcing experience with demonstrated impact on hiring outcomes across technical, specialty, or regulated roles.
- Strongly preferred: prior sourcing or recruiting experience within Clinical Research, Life Sciences, or Healthcare environments.
- Experience leveraging ATS (Greenhouse preferred) and CRM systems to inform sourcing strategy and optimize performance.
How We Work Together
- Location: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $80,000 - $100,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access