About the Position

Bluefish AI is looking for a Senior Backend Engineer to own the data platform infrastructure that powers our AI marketing platform; building the systems that reliably move and process data at scale.

This role sits within the Data Engineering team and focuses on building scalable, observable, and resilient systems that handle production data. You will work closely with data engineers and product teams to level up data pipelines and ensure data acquisition scales with the business. This is an exciting opportunity to shape the future of AI‑driven technologies and make meaningful contributions to real‑world applications.

This role is based in our NYC office and follows a hybrid working policy with 3 days in office.

What You’ll Be Doing

• Design and build production-grade backend services and pipelines that carry data reliably from ingestion to downstream consumers.
• Design and operate data exchange interfaces for external customers: APIs, exports, and delivery mechanisms that meet reliability, security, and contractual requirements.
• Make architectural decisions balancing cost, reliability, and throughput across distributed systems.
• Build resilient infrastructure with smart retries, backoff strategies, dead-letter handling, and failure recovery.
• Participate in end-to-end observability: structured logging, metrics, alerting, and on-call.
• Collaborate cross-functionally to integrate new data sources and serve evolving platform needs.
• Set technical direction and raise the bar on code quality, testing, and system design.

Qualifications

• 5+ years building and operating production backend or data platform systems.
• Strong distributed systems fundamentals: event-driven architectures, async processing, message queues.
• Experience with AWS: SQS/SNS, Kafka, Lambda, ECS, S3, and EventBridge.
• SQL and NoSQL database experience (PostgreSQL, DynamoDB).
• Experience designing systems with robust error handling, idempotency, and reliable delivery guarantees.
• Comfortable working across languages; our stack is Python and TypeScript and you'll be expected to be productive in both.
• Experience mentoring mid/junior engineers and raising the technical bar across a team.

Nice to Have

• Experience with pipeline orchestrations.
• Background in web scraping or data acquisition at scale.
• Familiarity with vector databases or ML-adjacent infrastructure (embeddings, inference endpoints).
• Experience with big data, especially with AI/ML platforms and use-cases.
• Infrastructure as Code experience (Terraform).
• Ability to partner with product, AI, BI, and data science teams as a technical thought partner, translating business and analytical needs into data platform decisions.
• Experience working across time zones in distributed teams, with a track record of defining collaboration rhythms (communication standards, documentation practices, and ceremonies) that keep geographically dispersed teams aligned.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $43 million Series B growth financing co-led by Threshold Ventures and NEA with participation from multiple enterprise investors including Amex Ventures, TIAA Ventures, Salesforce Ventures, and continued participation from Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Europe and New York.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness - you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship - you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability - able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

POSITION OVERVIEW

Bluefish is hiring a VP of Sales to own and scale the new logo acquisition function at the most consequential moment in the company’s growth. The go-to-market motion is transitioning from founder-led to team-led. The inbound pipeline is strong and growing. The product is winning. What the business needs now is a leader who can build the engine that captures that momentum at scale. 

This is not a role for someone who manages from above. The VP of Sales will inherit a team of six — one head, three directors, two juniors and will be expected to sell alongside them before reorganizing them. The ability to sit across from a Fortune 500 CMO or VP of Marketing and run a deeply consultative, non-transactional enterprise sale is a baseline requirement, not a bonus.

The primary mandate is net new logo acquisition across the Fortune 500. The VP of Sales owns the full new business function: pipeline, process, team, and number.

KEY RESPONSIBILITIES

• Proven enterprise sales execution at the Fortune 500 level — direct, personal track record closing complex deals with CMOs, VPs of Marketing, and C-suite marketing buyers at the world’s largest brands. Not managing teams who do it. Doing it.
• Deep marketing domain fluency — understands how Fortune 500 marketing organizations are structured, how billion-dollar budgets are allocated, and how decisions are made across search, content, brand, PR, and commerce functions. Knows the language of the industry being disrupted.
• Ad tech or enterprise martech background — experience at companies operating in the programmatic, marketing analytics, or enterprise marketing technology space. Has navigated the holding company and brand direct buying dynamics.
• Outbound builder — has built an outbound motion from scratch on top of existing inbound momentum. Actual execution, not theoretical familiarity.
• Sales org designer — proven ability to hire, develop, and where necessary replace enterprise sales talent. Has built a team, not just managed individuals.
• Forecasting and operating rigor — capable of installing operating cadence and forecast accuracy in a fast-moving, high-growth environment.
• New York-based — the entire commercial team is in New York. Strong preference for NY-based candidates.

EXPERIENCE AND QUALIFICATIONS

• Own New Logo Revenue: Take accountability for the new business number — Fortune 500 brands across financial services, luxury, CPG, travel, pharma, cosmetics, and apparel. Build repeatable pipeline from both inbound referrals and a new outbound motion.
• Build the Outbound Engine: The current motion is predominantly inbound. The VP of Sales will build Bluefish’s outbound capability from scratch — account targeting, sequencing, SDR structure, and pipeline contribution targets — layered on top of inbound, not replacing it.
• Scale and Develop the Team: Grow the new logo team from six to fifteen to twenty high- powered enterprise sales directors. Define the hiring profile, execute against it quickly, and build the coaching and performance culture that makes the team elite.
• Run the Consultative Enterprise Sale: Personally execute complex, multi-stakeholder enterprise sales cycles with Fortune 500 marketing organizations. Build consensus across search, content, brand, PR, commerce, and C-suite buyers. Set the standard for how Bluefish sells at the highest level.
• Establish Process and Forecast Discipline: Install the operating cadence, pipeline hygiene, and forecast rigor the business needs as it scales. Build the infrastructure that makes outcomes predictable.
• Define the ICP and Coverage Model: Establish clear segmentation, coverage models, and quota structures as the business grows. Bring deliberate thinking to how the team is deployed across verticals, geographies, and account tiers.
• Partner with Leadership: Work directly with the CEO and COO on strategic enterprise relationships. Be a genuine thought partner on GTM strategy, not just an executor of it.

PERSONAL CHARACTERISTICS

• Consultative by Nature: Listens more than talks. Builds trust through genuine curiosity about the customer’s problem. Understands that in a complex enterprise sale, the ability to listen is more valuable than the ability to pitch.
• Analytical and Precise: Makes decisions with rigor. Brings a systematic, data-driven approach to pipeline, team performance, and market strategy. Bluefish will push hard on intellectual horsepower — candidates should expect to be tested on it.
• Builder First: Comfortable in the ambiguity of an early-stage company building a new category. Does not wait for the perfect infrastructure before getting results. Builds the plane while flying it.
• Player / Coach by Instinct: Earns credibility through execution before earning it through authority. The team will follow this person because of what they do on the floor, not what their title says.
• Founder-Compatible: Can work closely with deeply involved, experienced founders who have done this before. Brings complementary strengths to a leadership team that has a strong point of view and high standards.
• Intellectually Serious about the Market: Genuinely curious about AI, marketing technology, and the shift in how enterprise brands reach consumers. Product-agnostic sellers will not thrive here — this role requires someone who cares deeply about what they are selling.

COMPANY VALUES

• Enterprise-First, Always: Bluefish was built for the Fortune 500 from day one. Every product decision, every hiring decision, and every sales motion is optimized for the most sophisticated marketing buyers in the world. This is not a company that will retrofit its platform for the mid-market.
• Intellectual Rigor: The founding team has spent 20 years building at the frontier of marketing technology. They hold themselves and everyone around them to a high standard of analytical precision, strategic clarity, and intellectual honesty.
• Velocity with Purpose: The market is moving fast and the window to establish category leadership is real. Bluefish moves with urgency — not because it is reactive, but because speed is a competitive advantage when you are right about the direction.
• Pirate Ship Mentality: Bluefish does not hire for brand pedigree. It hires for what people have actually done, who they have surrounded themselves with, and how seriously they take their craft. The team is a collection of people who chose hard problems over easy paths.
• Build What Lasts: The founders have built companies that became infrastructure for their respective categories. The goal is not to win a funding cycle — it is to build the platform that defines how enterprise brands market themselves in the age of AI.

ABOUT BLUEFISH:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

POSITION OVERVIEW

Bluefish is hiring its first Chief Revenue Officer — the most senior hire the company will ever make. The CRO will own the full revenue function: new logo acquisition, customer success, growth, and agency. Every customer-facing team and every dollar of revenue reports into this role. This is not a VP of Sales with a different title. It is a company-defining hire.

The mandate is to take Bluefish from its current ARR to $100M within 12 to 18 months. The foundations are in place: a category-defining product, a roster of Fortune 500 logos, a pilot conversion rate that competitors cannot match, and a founding team that has done this before. What the business needs now is the commercial architect who can build the machine that scales it.

The CRO will join the leadership team alongside the CEO and COO — both serial founders who have built and sold companies to Microsoft and Facebook. They are deeply involved, hold high standards, and are looking for a genuine partner: someone who brings the commercial depth and operating rigor to match their product vision.

KEY RESPONSIBILITIES

• Own the Revenue Number: Take full accountability for Bluefish’s top-line growth across all revenue streams — new logo, expansion, renewal, and agency. Build the plan that reaches $100M ARR and execute against it relentlessly.
• Lead the Full Revenue Organization: Oversee and develop all customer-facing teams: new logo acquisition, customer success and retention, growth and land-and-expand, and agency partnerships. Build the VP layer below you and develop the leaders who run each function.
• Personally Close Enterprise Deals: This is not a role that delegates selling on day one. The CRO will be personally involved in the highest-value enterprise relationships — working alongside the founders at CMO and C-suite level until the team can own those relationships independently.
• Build the Go-to-Market Engine: Define and execute the GTM strategy across direct brand and agency channels. Build the outbound motion, establish the operating cadence, and create the forecasting and pipeline infrastructure that makes revenue predictable at scale.
• Develop the Agency Channel: Bluefish’s agency relationships — Omnicom, Dentsu, and others — represent a meaningful and growing portion of revenue. The CRO will build a deliberate strategy for deepening those partnerships while protecting the brand-direct motion that is core to Bluefish’s differentiation.
• Set Pricing, Positioning, and Sales Motion: Bluefish is still early in formalizing how it goes to market. The CRO will have significant input on pricing architecture, enterprise packaging, and the sales motion that best positions the platform against legacy competitors.
• Build the Leadership Team: Hire and develop the VP layer across each revenue function. Establish the performance culture, define what great looks like at every level, and hold the organization to it.
• Partner with the Founders: Serve as a core member of the leadership team. Contribute to company strategy, board conversations, and the broader vision for where Bluefish is going — not just how it gets there commercially.

EXPERIENCE AND QUALIFICATIONS

• Proven revenue scaling from early stage to $100M ARR — must have taken a company through this band as the senior revenue leader. Not adjacent to it. Actually done it.
• Full revenue function ownership — has led more than just new logo sales. Prior accountability for customer success, growth, or agency in addition to new business is required. This is a CRO role in scope and expectation.
• Fortune 500 enterprise sales at the executive buyer level — direct experience selling to CMOs, Chief Marketing Officers, and C-suite marketing leaders at the world’s largest brands. Understands how billion-dollar marketing organizations make decisions.
• Deep martech or ad tech domain fluency — knows the landscape being disrupted, the incumbents’ weaknesses, and how enterprise marketing stacks are bought and built. Has a map to the castle inside Fortune 500 marketing organizations.
• Outbound and direct enterprise GTM — has built a scalable go-to-market motion that combines direct brand relationships with a structured outbound engine. Theory is not enough; execution is the requirement.
• Team builder and people developer — has hired, structured, and developed a VP-level revenue leadership team. Knows what great looks like at every level and has the track record to prove it.
• Analytical horsepower — Bluefish will push hard on IQ. The CRO must be able to operate with precision and rigor in a highly complex, fast-moving enterprise sales environment. Expect to be tested on it.
• New York-based — strong preference for NY-based candidates given the concentration of the commercial team and customer base.

PERSONAL CHARACTERISTICS

• Commercial Architect: Sees the full revenue system — org design, GTM motion, pricing, coverage model, team structure, and incentives — and knows how to build each piece deliberately rather than reactively.
• Consultative and Intellectually Curious: Deeply interested in the product, the market, and the customer’s problem. In Bluefish’s enterprise sale, the ability to listen and understand is more important than the ability to pitch. The CRO sets that tone for the entire commercial organization.
• Founder-Level Partner: Can operate as a genuine peer to Alex and Jing — bringing the commercial depth and organizational experience that complements their product and market vision. High standards, direct communication, and authentic alignment on where the company is going.
• Analytically Rigorous: Makes decisions with data and precision. Holds the revenue organization to a high standard of intellectual honesty about what is working, what is not, and what needs to change.
• Builder in Motion: Comfortable operating in the ambiguity of a fast-growing company that is still establishing its systems. Does not wait for perfect information or complete infrastructure before driving results.
• Category Missionary: Genuinely believes that AI is reshaping how enterprise brands go to market — and is energized by the opportunity to build the company that defines the category. This is not a role for someone who wants to optimize an existing playbook. It is for someone who wants to write a new one.

COMPANY VALUES

• Enterprise-First, Always: Bluefish was built for the Fortune 500 from day one. Every product decision, every hiring decision, and every sales motion is optimized for the most sophisticated marketing buyers in the world. This is not a company that will retrofit its platform for the mid-market.
• Intellectual Rigor: The founding team has spent 20 years building at the frontier of marketing technology. They hold themselves and everyone around them to a high standard of analytical precision, strategic clarity, and intellectual honesty.
• Velocity with Purpose: The market is moving fast and the window to establish category leadership is real. Bluefish moves with urgency — not because it is reactive, but because speed is a competitive advantage when you are right about the direction.
• Pirate Ship Mentality: Bluefish does not hire for brand pedigree. It hires for what people have actually done, who they have surrounded themselves with, and how seriously they take their craft. The team is a collection of people who chose hard problems over easy paths.
• Build What Lasts: The founders have built companies that became infrastructure for their respective categories. The goal is not to win a funding cycle — it is to build the platform that defines how enterprise brands market themselves in the age of AI.

ABOUT BLUEFISH:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

About the Position

Bluefish is seeking a Strategic Partnerships Director to build and lead our technology partnerships function at a pivotal moment in the company's growth. This role is designed for a sharp, polished operator with a strong track record of originating and closing complex, high-value partnerships with major technology companies. We are looking for someone to own relationships with AI platforms, enterprise software companies, and channel partners, and to help shape how Bluefish is positioned at the highest levels of the technology and enterprise world.

You will work closely with the Senior Leadership Team to develop partnership strategy, prioritize opportunities, and represent Bluefish in senior-level external conversations. Success in this role requires exceptional commercial instincts, an uncompromising standard of quality in all external-facing output, and the ability to manage multiple high-priority threads simultaneously in a fast-paced, ambiguous environment.

What You'll Be Doing

• Own and advance a portfolio of high-priority strategic technology partnerships with AI platforms, enterprise software companies, and channel partners.
• Collaborate closely with the CEO and senior leadership to develop partnership strategy and represent Bluefish in senior-level external conversations.
• Lead the creation of partnership proposals, decks, and supporting materials designed for C-suite audiences at the world's leading technology companies.
• Build and manage a partnerships pipeline from origination through close, bringing structure and rigor to how Bluefish tracks and advances complex, multi-stakeholder deals.
• Work cross-functionally with Product, Marketing, and Client Success to ensure partnership structures are commercially sound and operationally deliverable.
• Serve as a force multiplier for the leadership team, ensuring continuity across open partnership threads and that no opportunity falls through the cracks.
• Contribute to building out the partnerships function as the team scales, establishing standards, playbooks, and best practices for how Bluefish originates and manages strategic relationships.

Qualifications

• 10+ years of experience in management consulting, strategic partnerships, or business development. 
• Demonstrated track record of structuring and closing complex, high-value technology partnerships with large enterprise or platform organizations.
• Exceptional communication and executive presence; equally comfortable in a room with a senior technology executive as when building internal strategy documents.
• Uncompromising attention to detail and a high standard of quality in all external-facing output.
• Strong commercial and analytical instincts, with the ability to assess deal value, model partnership scenarios, and structure creative terms.
• Comfort operating in a fast-paced, ambiguous environment where ownership and initiative are expected.
• Familiarity with the AI ecosystem, including LLM providers, AI-powered search, and enterprise AI tooling.
• Marketing / Ad Tech ecosystem experience and familiarity is preferred. 
• Experience as an early or founding partnerships hire at a high-growth startup is a plus
• Background at a Tier 1 management consulting firm, or within a strategic partnerships or business development team at a major technology company is a plus
• Willingness to be based in or regularly work from our New York City headquarters.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet - and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online - and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences.

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry
• Join an experienced high-performing team where you will have immediate ownership and impact
• Experience a true meritocracy with significant career growth upside as the business scales

Our Values:

• Demonstrated grit and resourcefulness; you find creative solutions, adapt quickly, and aren't afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship; you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability; able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position 

Bluefish is defining agentic marketing and how we show up in the world matters as much as what we build. As our Events Lead, you will own the full events function: from our inaugural owned thought leadership event to sponsored industry moments, client roundtables, and field experiences. You'll be both the strategist and the operator — the person who sees the big picture and makes sure every detail lands.

This is a senior, high-ownership role for someone who knows how to build an events program from the ground up and isn't afraid to roll up their sleeves to do it.

What You'll Do:

Operations & Production

• Lead the strategy, planning, and execution of Bluefish's global events portfolio, including our inaugural one-day, multi-session owned thought leadership event, sponsored events, client roundtables, webinars, and field experiences.
• Oversee all event operations end-to-end — budgets, timelines, creative development, main stage production, breakout sessions, on-site staffing, and vendor relationships — executed with precision and creativity.
• Project manage external agencies and production teams to bring event experiences to life through thoughtful design, world-class production, and seamless logistics.
• Negotiate and manage contracts with city tourism boards, DMCs, convention centers, hotel room blocks, and unionized venues.
• Build and manage custom registration sites and event apps that capture travel requirements and customized scheduling.
• Travel to lead on-site execution, manage teams and partners, and represent Bluefish with professionalism and authenticity.
• Manage logistical requirements for planning, staging, and shipping of tradeshow properties, products, and supporting materials.

Executive Management

• Collaborate closely with executive leaders and cross-functional teams to shape event objectives, content, and storytelling that reflect our vision, values, and voice.
• Serve as a trusted advisor to senior stakeholders, providing strategic recommendations, creative direction, and calm problem-solving under pressure.
• Establish staffing requirements, secure approvals, and recruit employees to support events as needed.
• Maintain clear communication with internal and external stakeholders through detailed briefs and regular planning updates.

Content & Programming

• Partner with the Marketing Lead and Editorial Manager to build compelling content and programming — working with internal stakeholders and speakers to craft narratives that inspire, educate, and spark conversation.
• Define objectives, messaging, and audience generation strategies for each event, including email campaigns, speaker plans, collateral, and registration.
• Research and evaluate potential guest speakers and external voices to elevate programming.
• Stay ahead of industry trends in experiential marketing, technology, and event innovation to keep Bluefish's presence fresh and forward-thinking.

Strategy & Measurement

• Own the events calendar, aligning all activity with broader marketing strategy and business goals — from research and conception through budget reconciliation and ROI tracking.
• Gather competitive intelligence, industry trends, and business objectives to inform event marketing recommendations.
• Track marketing development fund budgets for Business Development and report on effectiveness, including leads, pipeline influence, and other key metrics.
• Use data and feedback to measure success, evaluate ROI, and continuously evolve how Bluefish shows up through live and digital experiences.
• Collaborate across the broader marketing team to find efficiencies, implement best practices, and support other event initiatives as needed.

Who You Are:

• 10-14 years of experience leading events across owned conferences, field marketing, sponsored trade shows, and client experiences — ideally within a SaaS, Martech, or high-growth startup environment.
• A strategic thinker and hands-on operator — equally comfortable shaping event strategy as you are managing on-site logistics at 7am.
• Proven experience negotiating vendor contracts, managing complex budgets, and delivering events on time and on budget.
• A natural collaborator who works fluidly with senior leaders, marketing teams, and external partners to align on goals and execute with excellence.
• Data-informed and ROI-driven — you know how to define success before an event and measure it after.
• Organized, resourceful, and calm under pressure — you thrive when priorities shift and no two days look the same.
• Excited by the opportunity to build something from scratch and define what Bluefish's events presence looks like for years to come.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position:

Bluefish is seeking an experienced and client-centric Director of Professional Services to lead and scale our delivery pods. This role is a critical leader within the Strategy & Services organization, responsible for managing and developing Customer AI Strategists, AI Consultants, and Customer AI Analysts, and driving portfolio-level strategy, client retention, and renewal ownership across key industry verticals.

As Director of Professional Services, you'll play a central role in shaping how our organization delivers measurable AI marketing outcomes for the world's largest brands. You'll develop a portfolio and vertical point of view, build team processes in partnership with the Head of Professional Services, and serve as an accountable, senior voice in client relationships — ensuring that every engagement translates into strategic value and long-term partnership.

What You'll Be Doing

• Lead, coach, and manage a pod of Customer AI Strategists, AI Consultants, and AI Analysts aligned to specific industry verticals, driving high performance and career growth.
• Partner closely with the Head of Professional Services to build team processes, operating rhythms, and delivery frameworks that scale across the organization.
• Own portfolio-level strategy across multiple verticals within the same sector, developing a sharp vertical POV and ensuring consistency of outcomes across accounts.
• Take ownership of portfolio renewals — proactively identifying risks, building the case for expansion, and leading renewal conversations with clients.
• Frame client problems, make tradeoff calls, and be accountable for outcomes at the vertical level, bringing a strategic perspective to every client engagement.
• Lead cross-functional and client-facing conversations at senior levels (VP, SVP+), partnering with Product, Marketing, and Account Leads to drive alignment and shared accountability.
• Work closely with AI Strategists to develop vertical-specific narratives and views that inform client strategy and internal thinking.
• Establish and scale best practices for client orchestration, workstream ownership, account planning, and performance measurement.
• Contribute to hiring, onboarding, and team design as the Professional Services organization continues to grow.

What You Bring

• 12+ years of experience in client services, management consulting, enterprise customer success, or a related field, with meaningful experience managing senior client relationships.
• Proven track record of owning portfolio-level outcomes — including renewals, expansions, and executive-level client engagement — across complex, multi-brand or multi-market accounts.
• Strong strategic thinking skills with the ability to frame ambiguous problems, make clear tradeoff decisions, and drive accountability across a team.
• Experience leading and developing high-performing delivery teams, with a coaching orientation and a focus on career growth.
• Excellent communicator and executive presence — comfortable leading conversations with VP and SVP-level client stakeholders and cross-functional partners alike.
• Analytically grounded, with experience working alongside data and strategy teams to develop insight-driven narratives and client recommendations.
• Startup-ready attitude and comfort operating in a fast-moving environment where priorities evolve quickly.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences.

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry
• Join an experienced high-performing team where you will have immediate ownership and impact
• Experience a true meritocracy with significant career growth upside as the business scales

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren't afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done

About the Position

Bluefish is looking for a seasoned and people-first HR leader to build and own the full people function as we scale. As our first Director of Human Resources, you will be responsible for designing and executing a people strategy that supports a high-performing, inclusive, and engaged workforce.

In partnership with leadership, you will build our HR infrastructure from the ground up spanning talent acquisition, onboarding, performance management, compensation and benefits, employee relations, compliance, and culture. 

This role is ideal for someone who is equally strategic and hands-on, comfortable developing long-term strategy while also rolling up their sleeves to execute. You thrive in fast-moving startup environments, care deeply about the employee experience, and know how to build scalable people programs that don't sacrifice culture.

What You Will Be Doing

• Own and evolve Bluefish's people strategy across the full employee lifecycle ensuring programs are scalable, equitable, and aligned with company goals.
• Lead and continuously improve talent acquisition efforts across technical, GTM, and operational roles, including full-cycle recruiting, agency management, and employer brand development.
• Design and implement onboarding programs that set new hires up for success and reinforce Bluefish's culture from day one.
• Build and manage performance management frameworks, including goal-setting, review cycles, feedback processes, and career development pathways.
• Develop and administer competitive compensation and benefits programs, conducting regular benchmarking to ensure Bluefish remains an employer of choice.
• Serve as a trusted advisor and first point of contact for employee relations matters, navigating complex situations with discretion, empathy, and sound judgment.
• Ensure compliance with all federal, state, and local employment laws and regulations, proactively managing risk and maintaining up-to-date HR policies and documentation.
• Partner closely with executives and hiring managers to support workforce planning, organizational design, and headcount strategy.
• Champion a strong, inclusive company culture and drive initiatives around employee engagement and belonging.
• Track and report on key people metrics — including retention, engagement, time-to-fill, and headcount — to inform decision-making at the leadership level.
• Manage and develop HR tools, systems, and workflows, ensuring the people tech stack scales with the business.

What We're Looking For

• 8–12 years of progressive HR experience, including at least 3 years in a leadership or Director-level role, ideally within a high-growth SaaS or startup environment.
• Proven ability to build and scale people programs and HR infrastructure from the ground up.
• Broad HR generalist expertise spanning talent acquisition, employee relations, performance management, compensation, benefits, and compliance.
• Strong business acumen with the ability to translate strategy into measurable business outcomes.
• Exceptional communication, interpersonal, and executive presence. Comfortable advising founders and senior leadership on sensitive people matters.
• Deep knowledge of employment law and HR compliance across federal and state jurisdictions, particularly in New York.
• Ability to operate at all altitudes, equally comfortable designing a compensation philosophy and processing an offer letter.
• High emotional intelligence, discretion, and the ability to build trust across all levels of the organization.
• Highly organized with strong attention to detail, follow-through, and the ability to manage multiple priorities in a fast-paced environment.
• Excited to thrive in an ambiguous, evolving startup environment where the scope of this role will grow with the company.

Nice-to-Haves

• Experience scaling a company from ~20 to 200+ employees.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Familiarity with HRIS platforms, ATS tools, and people analytics.
• Background in talent acquisition or employer branding in addition to core HR responsibilities.

What We Look For:

• Demonstrated grit and resourcefulness. You find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship. You take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability. You can drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

About the Position 

We are looking for an Account Manager with experience supporting Advertising Agencies in SaaS and marketing technology environments. In this role, you will work with your account lead to manage a portfolio of strategic customer accounts—primarily Fortune 500 companies and top-tier agencies—ensuring satisfaction, retention, and account growth.

You’ll serve as a trusted partner to customer stakeholders, helping them get maximum value from our platform and navigate today’s fast-evolving AI-driven marketing landscape. Working closely with Agency colleagues and cross-functional teams, you’ll play a critical role in delivering results, surfacing opportunities, and maintaining strong client relationships.

What You’ll Be Doing:

• Manage day-to-day relationships with your Agency colleagues for a set of strategic partnerships, ensuring high levels of satisfaction and engagement.
• Support the development and execution of account plans aligned with customer objectives and internal growth goals.
• Act as a strategic partner to mid- and senior-level customer stakeholders, helping them understand and apply product capabilities to meet their goals.
• Identify opportunities to increase product adoption and drive account expansion in partnership with your Account Lead and Sales.
• Collaborate cross-functionally with your account lead, product, support, marketing, and sales teams to deliver a seamless customer experience.
• Monitor account health through usage data, feedback, and customer sentiment to proactively address risks and improve outcomes.
• Support renewal and upsell efforts, including coordination of deliverables, documentation, and stakeholder communication.
• Stay informed on industry trends, customer use cases, and best practices to provide relevant, forward-thinking recommendations.
• Help develop case studies, insights, and reporting that add value to the customer and internal teams.

Qualifications:

• 3–5 years of experience in account management, client success, or strategic partnerships—ideally in a SaaS or marketing tech environment.
• Proven ability to manage agency customers and support complex account needs with a consultative approach.
• Strong communication and presentation skills, with the ability to build trust with both technical and business stakeholders.
• Comfortable working with data and analytics to extract insights and inform strategy.
• Organized and detail-oriented, with the ability to manage multiple accounts and deliverables in a fast-paced environment.
• Experience working cross-functionally with internal teams (sales, product, support, etc.) to deliver customer outcomes.
• Proactive, solutions-oriented mindset with a passion for customer success.
• Experience working with AI-driven marketing platforms, Martech stacks, or digital media solutions is a plus.
• Excellent verbal and written communication abilities. 
• Startup-ready mentality—excited by the challenge of building from scratch and thriving in ambiguity. 
• High energy, self-starter attitude with a bias toward action.

What We Look For:

• Demonstrated grit and resourcefulness. You find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship. You take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability. You can drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

About the Position:

Bluefish is looking for a technically strong, customer-facing Senior Customer AI Engineer to support enterprise customers throughout their AI Marketing efforts—from implementation and integration through optimization and expansion. This role sits at the intersection of account management, AI solutioning, and technical delivery.

You will act as a trusted technical partner for customers, ensuring smooth transitions from sales to account ownership, supporting complex integrations, and helping customers unlock measurable value from Bluefish’s AI platform. The ideal candidate is equally comfortable discussing APIs and data pipelines as they are explaining AI-driven outcomes to non-technical stakeholders.

What You'll Be Doing

• Support the technical relationship for assigned customer accounts, serving as the primary point of contact for integrations, configurations, and advanced technical questions.
• Support RFP and RFI responses, expanding technical sections and helping streamline internal processes for scale and consistency.
• Guide and support customer integrations, including APIs, data feeds, product catalogs, and other platform dependencies.
• Design and support custom technical solutions, such as dashboards, data exports, and bespoke workflows tailored to customer needs.
• Partner with customers on complex optimization measurement, automation, and performance validation to ensure measurable business impact.
• Collaborate closely with product, engineering, sales, and customer success to surface customer feedback and inform roadmap priorities.
• Help identify opportunities for account expansion and deeper platform adoption through technical use cases and optimization strategies.

Qualifications

• Minimum of 5+ years of experience in a Technical Account Manager, Solutions Engineer, Customer Engineer, or similar client-facing technical role, ideally in SaaS, AI, or marketing technology.
• Strong hands-on experience with APIs, data feeds, and system integrations.
• Solid AI and AI/ML proficiency, with the ability to clearly explain complex technical concepts to non-technical stakeholders.
• Working knowledge of databases, data management, and analytics concepts.
• Proven ability to drive value and adoption in Fortune 500 or global enterprise accounts.
• Comfortable operating in ambiguous environments and building or improving processes as the company scales.
• Exceptional communication skills-written, verbal, and visual-with the ability to engage stakeholders at all levels.
• A consultative, customer-first mindset with a track record of delivering outcomes.
• Comfort working in fast-paced, startup environments with cross-functional collaboration.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position 

Bluefish AI is looking for a creative and strategic Editorial Manager to own our content development and distribution strategy. In this role, you'll be responsible for crafting compelling narratives across all content formats and assets, from blog posts and social media to reports and case studies. You'll shape how Bluefish tells its story to the world, establishing our voice as the enterprise leader in AI marketing. This role requires someone who can think strategically about content while rolling up their sleeves to write, edit, and publish high-quality work.

What You'll Be Doing

• Develop and execute a comprehensive content strategy that drives brand awareness, thought leadership, and business demand
• Own the end-to-end content development process, from ideation and research to drafting, editing, and publication
• Create engaging content across all formats including blog posts, articles, whitepapers, case studies, social media posts, email campaigns, website copy, and scripts
• Build and manage an editorial calendar that aligns content initiatives with business priorities, product launches, and industry moments
• Write and edit thought leadership content in collaboration with executives and subject matter experts, positioning Bluefish at the forefront of AI marketing conversations
• Develop and refine Bluefish's brand voice and content guidelines, ensuring consistency across all channels and materials
• Manage content distribution strategy across owned channels including website, blog, LinkedIn, and email, optimizing for reach and engagement
• Collaborate with marketing, product, and design teams to create integrated campaigns and compelling storytelling
• Analyze content performance metrics and audience insights to inform strategy and continuously improve effectiveness
• Stay current on AI, martech, and industry trends, translating complex topics into accessible, engaging content for diverse audiences
• Manage relationships with freelance writers and external contributors as needed
• Support SEO strategy and optimization to drive organic traffic and visibility

Qualifications

• Bachelor's degree in Journalism, Communications, English, Marketing, or related field
• 5-7+ years of editorial, content marketing, or journalism experience, ideally within tech, SaaS, or B2B environments
• Exceptional writing and editing skills across multiple formats and styles, with a portfolio that demonstrates range and quality
• Proven ability to develop and execute content strategies that drive measurable business results
• Strong understanding of content marketing best practices, SEO, and digital distribution channels
• Experience writing about complex technical topics and translating them for business audiences
• Knowledge of AI, martech, or enterprise software is strongly preferred
• Excellent project management skills with the ability to manage multiple content initiatives simultaneously
• Strategic thinker who can balance long-term planning with day-to-day execution
• Collaborative mindset with strong cross-functional communication skills
• Data-driven approach to content, comfortable using analytics to inform decisions and measure impact
• Self-starter with a proactive mindset and strong editorial judgment
• Experience with content management systems, social media platforms (particularly LinkedIn), and marketing automation tools
• Familiarity with Mailchimp, WordPress, or similar platforms preferred

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position

Bluefish is seeking a Technical Product Manager with deep experience in text processing, analysis, and access to help define, build, and scale our brand data products.

You’ll own the full product lifecycle—from vision to execution— for products at the forefront of brand data integration into the AI ecosystem. This role requires both strategic vision and hands-on technical depth: you should feel equally comfortable discussing embeddings and NLP pipelines with engineers as you are framing user value and data stories for brand marketing and analytics teams.

You’ll collaborate across engineering, data science, and go-to-market teams to design capabilities that turn massive text datasets into action for enterprise customers. The ideal candidate has a background in AI, ML/NLP, or large-scale data systems and thrives in fast-moving, ambiguous environments.

What You’ll Be Doing

• Own and execute product strategy for Bluefish’s text analysis and reporting capabilities - covering ingestion, semantic processing, and availability.
• Define product vision and roadmap for how content and brand data are analyzed, scored, and accessed by customers.
• Partner with engineering and data teams to design and iterate on pipelines for data ingestion, processing, and access.
• Design and validate ingestion and layers that make large-scale text and influence data understandable and actionable for customers.
• Analyze data and model performance, identify gaps or opportunities for product improvement, and refine metrics for accuracy, influence, and sentiment.
• Collaborate across functions—aligning leadership, engineering, and customer-facing teams around priorities, success metrics, and releases.

Qualifications

• 7+ years experience in product management or equivalent technical role, ideally within SaaS, AI, or analytics platforms.
• Strong technical foundation—comfortable discussing APIs, system architecture, and data pipelines; familiarity with NLP, embeddings, and semantic analysis.
• Experience building products that involve text processing, data visualization, or analytical reporting.  High-availability, low-latency systems experience strongly preferred.
• Exceptional analytical and problem-solving skills, with the ability to connect data quality, model behavior, and business value.
• Excellent communication and documentation skills, including clear, structured product specs and stakeholder presentations.
• Experience working cross-functionally with data engineers, AI Research, and GTM teams.
• Customer empathy and curiosity - you care deeply about how users interpret insights and act on them.
• Startup-ready mentality - comfortable operating in ambiguity, wearing multiple hats, and iterating quickly.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position:

We are looking for a Strategic Customer Success Lead to shape and scale how Bluefish delivers value across Fortune 500 teams. This role is foundational to building a repeatable CS approach that balances deep product expertise with 1:1 strategic partnership.

In this role, you will directly manage a portfolio of strategic accounts and be responsible for ensuring they consistently realize value from Bluefish. You will serve as both a product expert—connecting customers’ unique business needs to Bluefish’s capabilities—and a trusted strategic advisor. In this capacity, you will help customers navigate the rapidly evolving AI landscape by providing thought leadership and advising on measurement, optimization, and campaign strategy across AI channels.

What You’ll Be Doing

• Own value delivery for a portfolio of strategic, enterprise customer accounts, ensuring customers reach meaningful value milestones through direct, high-touch engagement.
• Serve as a strategic partner and advisor to customer stakeholders, providing guidance on AI adoption, measurement strategy, and campaign optimization.
• Partner closely with Account Leads to ensure day-to-day engagements reinforce global business goals, renewals, and expansion efforts.
• Develop and execute customer-specific success plans aligned to customer objectives and measurable outcomes.
• Drive deep product adoption by helping customers understand not just how to use Bluefish, but how to apply it within their broader marketing and measurement strategy.
• Monitor account health using usage data, customer feedback, and sentiment to proactively identify risks, adoption gaps, and opportunities.
• Translate risk signals into proactive mitigation plans that improve retention and long-term outcomes.
• Collaborate cross-functionally with Product, CS Ops, Growth, Services, Sales, and Support to deliver a seamless, high-quality customer experience.
• Develop and maintain excellent knowledge of the Bluefish product and AI ecosystem to strategically advise customers and contribute to thought leadership. 
• Synthesize learnings from strategic accounts and feed insights back into the broader CS team, helping refine value frameworks, success patterns, and how the broader team delivers customer outcomes.

Qualifications

• 5+ years of experience in account management, customer success, or strategic partnerships—ideally in SaaS, ad tech, or marketing technology.
• Proven experience delivering value to enterprise customers in high-touch, relationship-driven roles.
• Strong background in advertising, campaign strategy, and measurement; experience advising customers on media strategy is required.
• Demonstrated ability to operate as a trusted strategic advisor to senior customer stakeholders.
• Comfort working with data, usage signals, and customer feedback to inform strategy and recommendations.
• Strong communication and relationship-building skills, with the ability to explain complex concepts clearly and confidently.
• Highly collaborative, with experience working cross-functionally across Product, Sales, CS Ops, Growth, Services, and Support.
• Startup-ready mentality with a bias toward action, comfort with ambiguity, and enthusiasm for building from the ground up.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position:

Bluefish is looking for a SaaS-experienced Sales Engineer to drive business growth and customer adoption of the Bluefish AI platform. This role blends sales, technical solutioning, and strategic consultation. You should have a passion for AI-driven technologies, scaling processes and enabling non-technical teams. You’ll serve as a trusted advisor to enterprise brands and agencies, guiding them through complex technical evaluations and implementation strategies to unlock the full value of AI Marketing to achieve great business outcomes.

What You'll Be Doing

• Collaborate with sales, product, and customer teams to design and present high-impact solutions tailored to customer objectives.
• Provide strategic consulting and technical guidance to marketing leaders and practitioners, helping them navigate the shift to AI-driven marketing.
• Enable and support the sales organization with technical discovery, compelling product demos, technical workshops, and pilots aligned with customer priorities.
• Develop strategic playbooks and process to support growth and long-term success.
• Partner with product and engineering to feed real-time customer feedback into our roadmap and innovation cycles.
• Act as a bridge between business and technical stakeholders to ensure alignment and clarity.

Qualifications

• Minimum of 5+ years of experience in a Sales Engineer or Solutions Consultant role in a SaaS or marketing technology company.
• Proven ability to drive value and adoption in Fortune 500 or global enterprise accounts.
• A strategic thinker with deep technical expertise, able to distill complex concepts into business value.
• Experience partnering with marketing teams, especially in areas like martech, adtech, analytics, or AI/ML tools.
• Ability to thrive in ambiguity and build process where there is none.
• Exceptional communication skills-written, verbal, and visual-with the ability to engage stakeholders at all levels.
• A consultative, customer-first mindset with a track record of delivering outcomes.
• Comfort working in fast-paced, startup environments with cross-functional collaboration.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position:

Bluefish is on the cutting edge of AI-powered SaaS, helping brands understand their performance and optimization in the new AI funnel. As part of our Marketing Services team, we’re looking for a Senior Customer AI Researcher to lead the charge in uncovering how AI models perceive, rank, and recommend the world’s leading brands.

In this role, you will be the technical engine of our research arm. You aren't just looking at data; you are conducting sophisticated experiments to understand the mechanics of the AI-powered internet. You will bridge the gap between abstract marketing questions and hard technical evidence, ensuring every insight we deliver is defensible, credible, and actionable.

What You’ll Be Doing: 

• Technical Implementation & Ownership – Own the end-to-end technical research stack, including platform specifications, configurations, advanced prompt engineering, custom queries, and the architecture of client-facing dashboards.
• Thought Leadership & Industry Insight – Generate high-impact thought leadership ideas by synthesizing industry trends, internal best practices, and deep-dive platform knowledge into fresh perspectives for the market.
• Measurement Scoping & Analysis – Translate strategic briefs into rigorous data requirements. You will define the boundaries of our research by scoping what can be captured within the platform versus what requires bespoke external analysis.
• Editorial & Data Credibility – Partner closely with the Editorial Director to co-author content briefs, ensuring that all data-driven narratives are technically sound, defensible, and meet the highest standards of credibility.
• Data Synthesis & Insights – Responsible for delivering clean, structured datasets and distilling them into the "top 3" most actionable insights that drive immediate value for our clients.
• Operational Excellence & Scalability – Build and maintain the "Research Playbook." You will create scalable processes that allow our team to conduct deep-dive audits for clients faster and with higher precision.
• Product Strategy Partnership – Act as a critical technical bridge, providing our Product and Engineering teams in Berlin with direct evidence from the field on platform performance and emerging AI model behaviors.

Qualifications:

• 5+ years of experience in technical research, data science, or performance-based marketing analytics within a SaaS or agency environment.
• Technical Mastery – Hands-on experience with LLM configurations and prompt engineering. You are comfortable building complex queries and designing intuitive BI dashboards.
• Analytic Rigor – You have a proven ability to manage large datasets and the "detective" mindset required to find patterns in the noise of AI-generated responses.
• Strategic Translation – You can take a high-level marketing question and break it down into a technical measurement plan with clear "can/cannot" parameters.
• Collaboration & Communication – Excellent at working cross-functionally with both creative/editorial teams and technical/engineering teams.
• Precision & Craftsmanship – You have an eagle eye for detail. You take pride in delivering "clean" data and believe that the credibility of our brand rests on the accuracy of your work.
• Education – Bachelor’s degree in a research-intensive field (e.g., Data Science, Economics, Statistics, or Computer Science) or equivalent practical experience.

Nice to Haves:

• SEO/SGE Mastery – Experience with Search Generative Experience or traditional SEO tools (Ahrefs, SEMRush, etc.).
• Technical Writing – Experience contributing to white papers, industry reports, or technical blogs.
• Automation Skills – Familiarity with Python or API-based workflows to streamline data collection and analysis.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position:

Bluefish is seeking a strategic and results-driven Director, Growth to lead and scale our account teams. This role is a critical leader within the Growth organization, responsible for managing and developing the Account Leads and Account Managers and driving revenue expansion, strategic engagement, and customer success across key industry verticals. 

As Director, Growth, you’ll play a central role in shaping how our organization scales strategic account engagement and post-sales expansion. You’ll help ensure that team execution translates directly into measurable customer outcomes and sustained business growth, building on the foundation established by the Head of Growth and powering the success of individual Account Leads and Account Managers.

What You’ll Be Doing

• Lead, coach, and manage a team of Account Leads and Account Managers aligned to specific industry verticals, driving high performance and career growth.
• Partner closely with the Head of Growth to translate growth strategy into clear execution plans, team goals, and operating rhythms.
• Own day-to-day execution across vertical account portfolios, ensuring strong customer outcomes, retention, and expansion.
• Establish and scale best practices for account planning, forecasting, pipeline management, and performance tracking.
• Run regular business reviews, pipeline reviews, and performance check-ins to monitor progress against KPIs and growth targets.
• Serve as executive sponsor for customers, supporting executive-level relationships when needed.
• Collaborate cross-functionally with Sales, Product, Marketing, and Customer Success to ensure alignment on priorities and go-to-market initiatives.
• Provide strategic insight on vertical-specific trends, customer needs, and product opportunities to inform broader growth strategy.
• Contribute to hiring, onboarding, and team design as the Growth organization continues to scale.

What You Bring

• 10+ years of experience in enterprise SaaS growth, account leadership, or related customer success roles, with at least 2+ years in people management.
• Proven track record of managing and scaling high-performing account teams that drive revenue retention, expansion, and strategic impact.
• Strong analytical skills and comfort with data-driven decision-making, including forecasting, KPIs, and customer health metrics.
• Excellent communicator with the ability to influence at all levels, from internal partners to senior executives at enterprise accounts.
• Strategic thinker who can both design and operationalize frameworks that balance short-term impact with long-term growth goals.
• Startup-ready attitude and comfort operating in a fast-moving environment where priorities evolve quickly.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position:

Bluefish is looking for a Director of Finance to help scale our finance function as we grow through our next stage of expansion. This person will own FP&A and strategic finance while also overseeing core accounting and controllership functions to ensure the company has strong financial discipline, clean reporting, and scalable processes.

This is a high-impact role for someone who can operate as both a strategic partner to the business and a hands-on leader who can drive accuracy, controls, and rigor across the finance and accounting function.

What You’ll Do

Finance leadership + business partnership (FP&A)

• Own the company’s budgeting, forecasting, and long-range planning processes (monthly/quarterly/annual)
• Build and maintain the core SaaS financial model and operating metrics (ARR, NRR, GRR, CAC, LTV, payback, churn)
• Partner with GTM leadership to forecast bookings, pipeline health, and capacity planning
• Partner with Product/Engineering on headcount planning, spend forecasting, and ROI analysis
• Drive monthly variance analysis and executive-level narrative on performance and key drivers
• Own executive dashboards and Board reporting materials

Accounting oversight + controllership responsibilities

• Oversee the monthly, quarterly, and annual close process to ensure accuracy, timeliness, and quality
• Manage internal accounting resources and external accounting firms
• Maintain strong financial controls, approvals, and audit-ready processes as the company scales
• Ensure compliance and correct treatment for:
  • Revenue recognition (ASC 606)
  • Deferred revenue and billing operations
  • Accruals and prepaid expenses
  • Compensation expense and equity accounting coordination
  • Expense classification and department-level reporting
• Manage key accounting workflows including:
  • Accounts payable and vendor management
  • Payroll coordination and reconciliations
  • Bank and balance sheet reconciliations
  • General ledger integrity and chart of accounts evolution
• Own preparation and support for annual audits, tax filings, and other compliance needs (in partnership with external providers)
• Implement and improve core systems and workflows (NetSuite/QBO, Ramp, Stripe, Bill.com, etc.)

Finance operations + scaling

• Build scalable processes for spend management, cash management, procurement, and budgeting discipline across the org
• Improve tools and reporting systems to support real-time visibility into performance
• Support hiring and development of the finance team over time

Strategic initiatives

• Support fundraising, investor reporting, and diligence requests
• Partner on pricing, packaging, and unit economics improvement initiatives
• Evaluate strategic opportunities including vendor negotiations and operational efficiency initiatives

What We’re Looking For

• 8–12+ years of experience across finance, FP&A, and accounting (startup and/or high-growth environments strongly preferred)
• Experience owning or overseeing accounting close cycles and controllership responsibilities
• Strong understanding of SaaS financials and metrics; familiarity with ASC 606
• Proven ability to build and improve finance processes and internal controls
• Strong analytical and modeling skills, with the ability to translate data into business decisions
• Comfort operating in a fast-paced, ambiguous environment with high ownership
• Advanced Excel / Google Sheets skills; experience with finance systems and tooling

Nice to Have

• Mix of startup experience + finance + accounting background
• Experience implementing or scaling accounting and finance tooling
• Prior experience supporting board reporting and fundraising processes
• People management experience or desire to build/manage a team
• Experience supporting international operations, including foreign subsidiaries, cross-border tax considerations, and intercompany transactions (e.g., transfer pricing, cost allocations).

About Bluefish:

Bluefish is the enterprise marketing engine for AI. As consumers increasingly use AI tools to discover and purchase products online, the traditional customer journey is collapsing into a single AI answer. With over a billion people leveraging AI platforms, Bluefish is built to empower Fortune 500 marketers with control over this critical new channel.

Joining the Bluefish team means working alongside a tight-knit group of martech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. We're building the next evolution in enterprise marketing and doing so with vision and grit at the core of how we work. The company is backed by leading investors, including NEA, Crane Ventures, Salesforce Ventures, Swift Ventures, BloombergBeta, Firebolt Ventures, and Laconia Capital.
 
We are a globally distributed team, with business operations based in New York City and engineering based in Europe.

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position:

Bluefish is on the cutting edge of AI-powered SaaS, helping marketers understand AI marketing performance and optimization. We're looking for a sharp, customer-savvy Customer AI Analyst who’s passionate about data, skilled in prompt engineering, and fluent in helping clients get real results from AI tools. As a Customer AI Analyst, you’ll work closely with customers to ensure their accounts are configured for success from the start—optimizing for the best possible AI outcomes. Your focus will be on turning data into insights, engineering effective prompts for large language models (LLMs), and collaborating directly with clients on regular deliverables. Think of this role as a blend of SEO analyst, AI prompt engineer, and strategic customer advisor.

What You’ll Be Doing:

• Account Setup & Optimization - Configure and optimize customer accounts to ensure the best foundation for AI performance. Interpret key data to improve setup and support ongoing AI optimization.
• LLM Prompt Optimization - Design, test, and refine prompts to get high-quality outputs from large language models—ensuring results align with customer goals and industry standards.
• Customer Engagement & Strategy - Serve as the primary service advisor for your customers. Deliver actionable insights, performance reviews, and monthly deliverables (e.g., reports, strategy briefs, optimization plans).
• Insights & Storytelling - Turn complex data into clear, strategic recommendations using presentations, dashboards, and written narratives tailored to different stakeholders (including executives).
• Cross-functional Collaboration - Partner with product and account teams to feed customer insights into roadmap planning and improve overall service delivery.
• Customer Education - Contribute to enablement initiatives by creating data-driven best practices, case studies, and onboarding resources.
• Trend Monitoring - Stay up-to-date on AI, marketing analytics, and AEO/GEO trends to keep customers informed and ensure Bluefish remains ahead of the curve.

Qualifications:

• 2+ years of relevant experience in a customer-facing, data-focused role (e.g., technical account management, consulting, or analyst work) or demonstrable analytical experience within a SaaS company.
• Experience in data analysis and optimization, ideally within a SaaS or AI-focused environment.
• Strong ability to translate complex data into meaningful strategies and recommendations.
• Familiarity with prompt engineering and large language model (LLM) behavior is a major plus.
• Experience working with analytics tools (e.g., Excel, SQL, BI dashboards).
• Excellent communication and presentation skills—confident working with both technical and executive stakeholders.
• Strong organizational skills with a proven ability to juggle multiple clients and deadlines.
• Bachelor’s degree in a technical, business, or finance-related field preferred—can substitute for customer-facing experience.
• Highly organized with the ability to manage multiple accounts and competing priorities.
• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

Nice to Haves:

• Background in SEO (e.g., keyword strategy, performance analysis, organic growth).
• Experience in digital marketing or campaign performance analysis.
• Prior roles in SEO analysis, marketing operations, or conversion optimization.

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

About the Position 

Bluefish is seeking a Agency Development Lead to drive sales efforts with global Agency Holding Companies and independent agencies. This role is designed for a proven agency sales leader with a strong track record of consulting with agencies across account teams, centers of excellence, investment teams and agency leadership.  We are looking for someone to help sign new agencies, consult on the ever-changing AI Marketing landscape, and ultimately bring on new logos.

You will be responsible for navigating Agency leadership and Account teams, evangelizing Bluefish and educating on GEO/AIO generally. Success in this role requires a driven seller with an entrepreneurial mindset and the ability to help consult with agencies on the future of AI Marketing.  In this role you will need to become an expert in the AI-driven marketing landscape—positioning our platform to unlock innovation and deliver measurable business impact for brands.  

What You’ll Be Doing

• Use your network to engage with prospective account teams, landing new customer relationships with the largest brands in the world.  
• Rapidly deliver exceptional results, taking ownership of revenue targets and consistently demonstrating the ability to exceed ambitious goals. 
• Partner with agencies to support and influence development of an AI Marketing business solution
• Develop and ensure strong partnerships and sustained revenue growth. 
• Present and position our unique value proposition, demonstrating ROI and how our solutions address critical business challenges for enterprise customers. 
• Drive the sales process end-to-end, including prospecting, negotiation, contracting, and closing, ensuring milestones and quotas are consistently achieved.
• Maintain an accurate and dynamic sales pipeline, qualifying opportunities to ensure a steady stream of high-value customers. 

Qualifications

• 5+ years of experience with either Data, Platform or Media Sales to a Agency Holding Company
• Proven track record of achieving revenue goals and delivering exceptional results 
• Ability to identify and capitalize on market opportunities to drive business growth
• Familiarity with AI concepts but willingness to roll up sleeves and learn more
• Strong understanding of SaaS platforms, AI technologies, and their applications in the advertising, marketing, or enterprise solutions space 
• Superb communication, collaboration, and analytical abilities  
• Ability to thrive in a fast-paced, high-intensity environment 
• Be comfortable working in a small team
• Ability to start as an individual contributor, with potential for future role expansion 
• Willingness to travel  

About Bluefish:

Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. 

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  

Why Bluefish & Our Values:

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI 
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry 
• Join an experienced high-performing team where you will have immediate ownership and impact 
• Experience a true meritocracy with significant career growth upside as the business scales 

Our Values:

• Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
• Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
• Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
• Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
• Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.
• Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.