Job's mission

As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination.

What you will be working on

• Kit Preparation & Management
  • Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
• Kit Planning & Scheduling
  • Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
• Inventory & Supplier Management
  • Analyze historical demand and validate forecasts to optimize planning accuracy.
  • Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
  • Support NPI planning, initial stocking strategies, and part lifecycle transitions.
  • Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
  • Proactively expedite materials when potential shortages are identified.
• Cross‑Functional Coordination
  • Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.

What we are looking for

• Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
• 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
• Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
• Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
• Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
• Excellent communication skills, including strong Japanese & English proficiency (written and spoken) to support global collaboration

What sets you apart

• Experience supporting Japanese customers or market
• JLPT N1 or N2 certification in Japanese
• Experience in the semiconductor, electronics, or high‑volume manufacturing industry
• Hands‑on experience supporting NPI and complex part lifecycle management
• Strong data discipline with a high level of attention to detail and data integrity
• Proven ability to work independently while taking full ownership of deliverables
• Proactive mindset with the ability to anticipate issues and drive solutions across teams

Job’s Mission

As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination. You will operate in a fast‑paced, data‑driven environment where ownership, precision, and responsiveness are key to success.

What You Will Be Working On

• Kit Preparation & Management
  • Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
• Kit Planning & Scheduling
  • Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
• Inventory & Supplier Management
  • Analyze historical demand and validate forecasts to optimize planning accuracy.
  • Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
  • Support NPI planning, initial stocking strategies, and part lifecycle transitions.
  • Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
  • Proactively expedite materials when potential shortages are identified.
• Cross‑Functional Coordination
  • Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.

What We Are Looking For

• Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
• 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
• Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
• Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
• Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
• Excellent communication skills, including strong English proficiency (written and spoken) to support global collaboration

What Sets You Apart

• Experience in the semiconductor, electronics, or high‑volume manufacturing industry
• Hands‑on experience supporting NPI and complex part lifecycle management
• Strong data discipline with a high level of attention to detail and data integrity
• Proven ability to work independently while taking full ownership of deliverables
• Proactive mindset with the ability to anticipate issues and drive solutions across teams

What you will be working on

• Kits & Repair Management  
  • Create tracking reports to monitor the status of customer parts, repairs, RMAs, and service requests processing.  
  • Develop and maintain kits schedules aligned with preventive maintenance (PM) cycles and service demand. 
  • Ensure accurate PM (preventive maintenance) activity reporting and data sharing with internal teams, external vendors, and customers. 

• Order fulfilment 
  • Create and maintain accurate Sales Orders and Reports within SAP. 
  • Deal with stock operations and identify/reconcile discrepancies between physical and system inventory records. 

• Cross‑Functional Coordination 
  • Collaborate with business development and account teams to align on customer service level agreements for spares and execute processes accordingly. 
  • Act as the primary liaison among Field Service Engineers, Planners, Buyers, Forecasters, and Logistics to ensure smooth execution. 
  • Independently facilitate cross-regional meetings to ensure alignment on global operation goals. 

• Customer Relationship 
  • Proactively escalate and follow up on customer requests via phone & email to ensure timely resolution.  
  • Cultivate a deep understanding of customer requirements and build strong customer relationships. 

What we are looking for

• Bachelor’s degree in Supply Chain, Business, or a related field 
• 6–8 years of experience in customer service, order fulfillment, material planning, or supply chain 
• Experience in managing Spares, Customer Fulfillment, and Logistics operations is preferred  
• Structured and collaborative problem-solving skills leveraging analytics
• Experience in working with SAP and Microsoft Office (Excel, Word, PowerPoint) 
• Excellent communication skills, including professional English proficiency (written and spoken) to support global collaboration 

What sets you apart

• Proactive Ownership: You don't just wait for instructions; you identify gaps and take the lead in closing them. 
• Analytical Edge: You have a "knack" for numbers and can tell a story through data to influence decision-making. 
• Global Mindset: You are comfortable working across time zones and enjoy the challenge of coordinating with diverse teams. 
• Adaptability: You thrive in fast-paced environments and can pivot quickly when customer priorities shift. 

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

Job's mission

Introduction to the job. Example:

As a Field Service Engineer (FSE) at ASM, you’ll be at the heart of our customer operations. This role is your chance to gain hands-on experience with our advanced semiconductor equipment and contribute to our customers’ success by ensuring our technology performs flawlessly. Join a supportive team and grow your technical skills in a fast-moving, innovative environment.

What you will be working on

• Order Management & Fulfillment & Setup targets according to agreed SLAs and drive for achievements
• Lookahead Prevention on operation and escalations.
• Foresee demand and plan material delivery to support customer demand and propose / lead long term solution.
• Drive material readiness to deliver against Customer requirements
• Lead discussion /Proactive manage Internal /external customer, attend customer meetings as required by customer needs.
• Lead, present and drive customer interactions with effective outcomes in difficult customer situations.
• Spares Ordering/Processing
  • Urgent customer order expedites.
  • Consignment replenishment.
  • Verifies and tracks customer backorders.
  • Follow all ASM and Customer processes, e.g. RMA, FA, etc.
  • Ensures 100% accuracy on the mutually aligned and agreed upon billing amount to be invoiced, including processing of credits/debits.
• Generates and provides weekly/monthly reports for customer on time delivery.
• Work with Global Planners to ensure any stocking level adjustments that may be required to support customer demand.
• Other duties as assigned.

What we are looking for

• 5~10 years of customer service within a high-tech environment is preferrable or an equivalent combination of education and experience from which comparable knowledge, skills and ability has been achieved.
• Strong interpersonal communication (internal/ external), presentation skills and stakeholder management.
• Intermediate skills in SAP, Microsoft Excel, e.g. VLOOKUP, Pivot Tables, Macros, etc.
• Demonstrated experience in Sales & Distribution and/or Materials Management.
• Comprehension of Customer Service processes, e.g. order management, inventory reconciliations, and invoicing.
• Must have high “sense of urgency” and “know how” for escalation to proper stakeholders.
• Ability to prioritize, manage time effectively and work autonomously.
• Open-minded and remain flexible (approach/work schedule).

What sets you apart

• Bachelor's degree in business administration, supply chain or accounting preferred.

What you will be working on

• Act as the primary liaison among Field Service Engineers, Planners, Buyers, Forecasters, and Logistics to ensure smooth execution
• Proactively escalate and follow up on customer requests via phone & email to ensure timely resolution.
• Cultivate a deep understanding of customer requirements and build strong customer relationships.
• Spares Ordering/Processing:
  • Urgent customer order expedites.
  • Consignment replenishment.
  • Verifies and tracks customer backorders.
  • Follow all ASM and Customer processes, e.g. RMA, FA, etc.
  • Ensures 100% accuracy on the mutually aligned and agreed upon billing amount to be invoiced, including processing of credits/debits.

• Generates and provides weekly/monthly reports for customer on time delivery.
• Other duties as assigned.

Working shift: Afternoon 14:00-23:00

What we are looking for

• 5-10 years of experience in customer service, order fulfillment, material planning, or supply chain management.
• Experience in managing Spares, Customer Fulfillment, and Logistics operations is preferred
• Structured and collaborative problem-solving skills leveraging analytics
• Experience in working with SAP and Microsoft Office (Excel, Word, PowerPoint)
• Excellent communication skills, including professional English proficiency (written and spoken) to support global collaboration
• Bachelor’s degree in supply chain, Business, or a related field.

What you will be working on

• Act as the primary liaison among Field Service Engineers, Planners, Buyers, Forecasters, and Logistics to ensure smooth execution
• Proactively escalate and follow up on customer requests via phone & email to ensure timely resolution.
• Cultivate a deep understanding of customer requirements and build strong customer relationships.
• Spares Ordering/Processing:
  • Urgent customer order expedites.
  • Consignment replenishment.
  • Verifies and tracks customer backorders.
  • Follow all ASM and Customer processes, e.g. RMA, FA, etc.
  • Ensures 100% accuracy on the mutually aligned and agreed upon billing amount to be invoiced, including processing of credits/debits.

• Generates and provides weekly/monthly reports for customer on time delivery.
• Other duties as assigned.

Working shift: Afternoon 14:00-23:00

What we are looking for

• 5-10 years of experience in customer service, order fulfillment, material planning, or supply chain management.
• Experience in managing Spares, Customer Fulfillment, and Logistics operations is preferred
• Structured and collaborative problem-solving skills leveraging analytics
• Experience in working with SAP and Microsoft Office (Excel, Word, PowerPoint)
• Excellent communication skills, including professional English proficiency (written and spoken) to support global collaboration
• Bachelor’s degree in supply chain, Business, or a related field.

Job's mission

As Lead II, People Services Asia, you are part of the Asia People Team and play a critical role in driving operational excellence across the region. This role reports to the Asia Head of People and is responsible for overseeing and transforming HR operational processes across Taiwan, Japan, Korea, China, Singapore, and Malaysia.

You will lead regional HR process improvement initiatives, partner with country HR teams to ensure execution excellence, and leverage data and technology to drive automation and insights. This role requires both strategic thinking and hands-on execution in a dynamic, fast-paced, and multicultural environment.

What you will be working on

• Provide oversight and governance of HR operational processes across Asia, ensuring consistency, compliance, and alignment with global standards and local regulations.
• Partner with country HR teams to drive execution excellence and continuous improvement in core HR processes (e.g., onboarding, offboarding, payroll, benefits…etc).
• Lead regional HR process improvement and automation projects, collaborating with cross-functional teams including IT, Finance, and Legal.
• Consolidate best practices from each country and translate them into scalable, cross-country solutions to enhance regional process efficiency.
• Introduce and implement new digital tools where appropriate to support process transformation and operational effectiveness.
• Analyze HR data and metrics to identify trends, generate insights, and support data-driven decision-making.
• Act as a change agent to promote process innovation and enhance employee experience through streamlined HR services.
• Ensure effective implementation of global and regional HR initiatives within the Asia region.

What we are looking for

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
• Minimum 5 years of HR operations experience in a multinational company, with regional exposure preferred.
• Proven track record in process redesign, automation, and project management.
• Strong understanding of HR systems, e.g.,SAP SuccessFactors and data analytics tools.
• Fluent in English

What sets you apart

• Experience in Global / Asia HR operations across multiple countries
• Strong stakeholder management and change leadership skills

About the Internship   

Our Summer internship provides an experience in the fast-paced and exciting semiconductor industry. Our interns will work alongside industry projects and gain valuable insights into our core engineering roles. This program is designed to grow and shape the industry leaders of tomorrow, offering a chance to learn, develop and build the skills needed for a successful career in the semiconductor field.    

What to expect  

This position is a paid internship. The duration will be in Hsin-Chu (Hybrid Model). Our internship program is for students who are actively enrolled in a full-time academic program. Recent graduates seeking employment after graduation and not returning to school should apply for our Early Career opportunities.   

Job's mission

We are seeking a highly motivated Engineering Intern to support research and analysis of advanced CMOS transistor electrical behavior, with a focus on how channel materials, interfacial layers (IL), and High‑k Metal Gate (HKMG) stacks influence device performance and reliability. 

This internship centers on deep technical literature review and knowledge synthesis. The intern will analyze published research to understand the physical mechanisms and material–device interactions that govern electrical characteristics in advanced logic devices. The results will be consolidated into a structured knowledge base to support ongoing and future device and process development activities. 

This role is well suited for PhD students with strong backgrounds in semiconductor physics, device engineering, or materials science who are interested in advanced device architectures and gate stack engineering. 

What You Will Do 

• Conduct a structured review of academic journals and conference publications related to advanced CMOS devices 
• Analyze how channel material properties (e.g., band structure, strain, surface roughness, scattering mechanisms) impact:  
  • Carrier mobility 
  • Drive current and leakage 
  • Device reliability 
• Study the role of interfacial layers (IL) as thickness scales to sub‑nanometer regimes, including:  
  • Material quality and defect characteristics 
  • Trade‑offs between scaling, performance, and long‑term stability 
• Evaluate the impact of High‑k Metal Gate (HKMG) stacks, including:  
  • High‑k dielectric and metal gate material choices 
  • Gate leakage behavior and threshold voltage (Vt) tuning 
  • Dipole formation, oxygen vacancy effects, and process variability 
• Integrate findings across channel, IL, and HKMG to describe cross‑layer interaction effects on device performance 
• Organize and document findings in a clear, structured, and reusable format for technical discussion 

Deliverables 

• A comprehensive written report describing how channel materials, IL properties, and HKMG stacks influence electrical performance and reliability in advanced CMOS devices 
• A summary presentation suitable for technical reviews 
• A curated and organized database of analyzed literature 

What You Will Gain 

• Hands‑on experience analyzing state‑of‑the‑art and beyond‑CMOS device technologies 
• Deep exposure to device physics and gate stack engineering challenges at advanced technology nodes 
• Experience in translating academic research into insights relevant for industrial R&D 
• Close interaction with experienced engineers and researchers in advanced device and materials development 

What we are looking for

• Currently pursuing a PhD degree in:  
  • Electrical Engineering 
  • Materials Science 
  • Applied Physics 
  • Solid‑State or Semiconductor‑related disciplines 
• Strong foundation in semiconductor physics and device engineering 
• Ability to read, analyze, and synthesize complex technical literature 
• Strong written communication skills in English 

What sets you apart

• Background in CMOS device physics, gate stack engineering, or reliability 
• Familiarity with concepts such as mobility degradation, interface traps, high‑k dielectrics, or metal gate work function engineering 
• Prior research experience in device, materials, or process technology 

Benefits  

• As an intern, you will gain hands-on experience by working on industry-related projects, providing you with valuable exposure to real-world processes and the opportunity to apply your skills in a professional setting.  

• Learn from the Best: Get the chance to work alongside world-class engineers and industry leaders who are shaping the future of technology—your personal dream team of innovators!  

• Step into the Future: Dive into one of the fastest-growing industries on the planet. From AI to 5G, you'll be right at the heart of the tech revolution.  

• Hands-On with Cutting-Edge Tech: Experience the latest and greatest in semiconductor design, testing, and fabrication. You’ll be working with the coolest tools and gadgets out there.  

• Network Like a Pro: Meet and connect with brilliant minds from all over the world, and make friendships that could open doors to amazing future career opportunities.  

• Make a Real Impact: Work on groundbreaking projects that power everything from smartphones to self-driving cars. Your contributions will help shape tomorrow’s world.  

• Challenge Your Mind: Sharpen your problem-solving skills as you take on real-world challenges, pushing boundaries and thinking outside the box.  

ASM is recruiting for Field Process Engineer in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Master Degree or above in an Engineering discipline.
• 3+ years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment /  related industry. (CVD, ALD, EPI, or PECVD any relevant experience is a plus).
• Proven success in building collaborative partnerships with customers and internal organizations
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

About the Internship   

Our Summer internship provides an  experience in the fast-paced and exciting semiconductor industry. Our interns will work alongside industry projects and gain valuable insights into our core engineering roles. This program is designed to grow and shape the industry leaders of tomorrow, offering a chance to learn, develop and build the skills needed for a successful career in the semiconductor field.    

What to expect  

This position is a paid internship. The duration will be in Hsin-Chu (Hybrid Model). Our internship program is for students who are actively enrolled in a full-time academic program. Recent graduates seeking employment after graduation and not returning to school should apply for our Early Career opportunities.   

Job's mission

We are seeking a highly motivated Engineering Intern to support early‑stage research and evaluation of Complementary FET (cFET) technology, an emerging advanced logic device architecture. 

This internship focuses on technology surveying, literature analysis, and knowledge synthesis. The intern will conduct a structured review of academic and publicly available industry research to develop a clear, well‑organized overview of the current cFET development landscape. The results will support technical discussions and future exploratory R&D work. 

This role is ideal for PhD students with a strong background in semiconductor devices, process integration, or related research fields who are interested in advanced logic technology beyond the state of the art. 

What You Will Do 

• Conduct a systematic review of cFET‑related information from:  
• Academic journals and conference proceedings 
• Patents and publicly available industry sources 
• Organize and synthesize fragmented information into a structured technical knowledge base 
• Identify key technology trends, including:  
• Device concepts and material approaches 
• Integration strategies and reported demonstrations 
• Performance targets and scalability considerations 
• Analyze and summarize major technical challenges and development bottlenecks identified in the literature 
• Perform a high‑level scan of early industry and ecosystem signals, such as patents or collaborations 
• Prepare clear documentation and presentations that distinguish evidence‑based insights from areas of uncertainty 

Deliverables 

• A consolidated and well‑structured technology review report on cFETs 
• Structured summaries of technical trends and key challenges 
• Presentation materials suitable for technical discussions and evaluations 

What You Will Gain 

• Hands‑on experience evaluating an early‑stage, next‑generation semiconductor technology 
• Exposure to how advanced device concepts are assessed prior to major R&D investment 
• Opportunity to develop strong skills in technical analysis, literature review, and technology scouting 
• Experience working closely with senior engineers and researchers in advanced technology development 

What we are looking for

• Currently pursuing a PhD degree in Electrical Engineering, Materials Science, Physics, Semiconductor Engineering, or a related field 
• Fundamental understanding of semiconductor devices and/or process integration 
• Strong ability to read, analyze, and synthesize technical literature 
• Solid written communication skills in English 

What sets you apart

• Familiarity with advanced logic device architectures (e.g., GAA, 3D integration, CFET/cFET concepts) 
• Prior experience with research projects, literature surveys, or patent reviews 
• Strong analytical mindset and ability to organize complex technical information 

About the Internship   

Our Summer internship provides an  experience in the fast-paced and exciting semiconductor industry. Our interns will work alongside industry projects and gain valuable insights into our core engineering roles. This program is designed to grow and shape the industry leaders of tomorrow, offering a chance to learn, develop and build the skills needed for a successful career in the semiconductor field.    

What to expect  

This position is a paid internship. The duration will be in Hsin-Chu (Hybrid Model). Our internship program is for students who are actively enrolled in a full-time academic program. Recent graduates seeking employment after graduation and not returning to school should apply for our Early Career opportunities.   

Job's mission

We are seeking a highly motivated Engineering Intern to support early‑stage research and evaluation of advanced package technology.

This internship focuses on technology surveying, literature analysis, and knowledge synthesis. The intern will conduct a structured review of academic and publicly available industry research to develop a clear, well‑organized overview of the current Package development landscape. The results will support technical discussions and future exploratory R&D work.

This role is ideal for PhD students with a strong background in semiconductor package process, like 3DIC or 2.5D integration, or related research fields who are interested in advanced package beyond the state of the art.

What you will be working on

• Conduct a systematic review of package‑related information from: 
• Academic journals and conference proceedings
• Patents and publicly available industry sources
• Organize and synthesize fragmented information into a structured technical knowledge base
• Identify key technological trends, including: 
• Process concepts and material approaches
• Integration strategies and reported demonstrations
• Performance targets and extendibility considerations
• Analyze and summarize major technical challenges and development bottlenecks identified in literature
• Perform a high‑level scan of early industry and ecosystem signals, such as patents or collaborations
• Prepare clear documentation and presentations that distinguish evidence‑based insights from areas of uncertainty

Deliverables

• A consolidated and well‑structured technology review report on 3DIC
• Structured summaries of technical trends and key challenges
• Presentation materials suitable for technical discussions and evaluations

What You Will Gain

• Hands‑on experience evaluating an early‑stage, next‑generation semiconductor package technology
• Exposure to how advanced technology concepts are assessed prior to major R&D investment
• Opportunity to develop strong skills in technical analysis, literature review, and technology scouting
• Experience working closely with senior engineers and researchers in advanced technology development

What we are looking for

• Currently pursuing a PhD degree in Electrical Engineering, Materials Science, Physics, Semiconductor Engineering, or a related field
• Fundamental understanding of semiconductor package and/or process integration
• Strong ability to read, analyze, and synthesize technical literature
• Solid written communication skills in English 

As a Senior Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 6+ years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD or ALD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

ASM is recruiting for Field Process Engineer in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Master Degree or above in an Engineering discipline.
• 0~3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment /  related industry. (CVD, ALD, EPI, or PECVD any relevant experience is a plus).
• Proven success in building collaborative partnerships with customers and internal organizations
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

ASM is recruiting for Snr Engineer, Field Process, NPI in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Master Degree or above in an Engineering discipline.
• At least 6+ years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment /  related industry. (CVD, ALD, EPI, or PECVD any relevant experience is a plus).
• Proven success in building collaborative partnerships with customers and internal organizations
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

ASM is recruiting for Field Process Engineer in our ALD/ CVD/ CMP business function located in North Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• PhD is preferred; Master/PhD in Physics, Chemistry, Materials Science, Electrical Engineering, Chemical Engineering, Mechanical engineering or a related discipline.
• 3+ years experience in thin-film/CVD/ALD/CMP
• Strong understanding of engineering principles related to process operations.
• Basic knowledge of process control systems and equipment.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work in dynamic, fast-paced environments.
• Willingness to travel from 25% up to 50% to field sites as required.

Job's mission

As Revenue Reporting Manager, you will operate in a highly visible role within a fast‑paced, global semiconductor equipment manufacturing environment. As part of the Global Sales Finance team, you will ensure accurate, timely, and compliant revenue reporting under IFRS 15 and deliver clear insights to support business decisions. 

Reporting to the Director Finance & Control – Global Revenue Accounting, you will lead key global revenue recognition and period-end close activities (month/quarter/year-end). You will also help improve the end-to-end revenue process in SAP S/4HANA, including integration from Sales (SD) to Revenue Accounting & Reporting (RAR) and postings into Finance (FI/Universal Journal), as well as related processes and reporting outside S/4HANA. 

This role offers a unique opportunity to contribute to the company’s SAP S/4HANA transformation by helping redesign and strengthen revenue accounting processes, controls, and reporting. You will work closely with Finance, Global Sales, Sales Operations, and Corporate Accounting to translate complex commercial arrangements into robust and transparent revenue outcomes. 

The ideal candidate is an analytical, solution‑oriented finance professional who is comfortable operating in a global matrix, proactively challenges the status quo, and combines strong IFRS knowledge with a hands‑on mindset. 

What you will be working on

Revenue Recognition & Reporting 

• Assess complex commercial arrangements and determine the appropriate revenue recognition treatment under IFRS 15, partnering closely with Global Sales, Sales Operations, Corporate Accounting, and Business Control. 

• Deliver accurate and timely monthly, quarterly, and annual revenue reporting, including accrued and deferred revenue positions. 

• Own key revenue period-end close activities (month/quarter/year-end), including close calendar management, cut-off validation, and timely completion of revenue entries and adjustments. 

• Prepare and review period-end close deliverables, including RAR-to-FI reconciliations, revenue and deferred/accrued roll-forwards, fluctuation analysis, and management and statutory reporting packages. 

• Coordinate period-end revenue controls and audit support, ensuring appropriate documentation, approvals, and evidence for internal controls and external audit requirements. 

• Perform revenue reconciliations and proactively identify, investigate, and resolve discrepancies. 

• Monitor contract assets and deferred revenue balances and ensure revenue recognition aligns with the fulfillment of performance obligations. 

Business Partnering 

• Act as a trusted finance business partner to Global Sales, Accounts Receivable, and Sales Operations, enabling clear reporting and effective communication to minimize overdue receivables. 

• Support new business models and commercial structures by assessing revenue recognition implications and designing compliant, scalable process flows. 

Governance, Controls & Compliance 

• Maintain and enhance revenue recognition documentation, policies, and procedures to meet internal control standards and internal/external audit requirements. 

• Stay current on changes in accounting standards and regulations related to revenue recognition, ensuring ongoing IFRS 15 compliance and best‑practice application. 

Planning & Analysis 

• Support budgeting, forecasting, and financial planning by providing accurate revenue‑related data, analysis, and insights to stakeholders. 

• Prepare clear, concise presentations and analyses for senior management. 

Experience & Competencies 

• Strong experience in IFRS revenue recognition (IFRS 15) within a complex, international environment. 

• Proven ability to partner cross‑functionally and influence stakeholders across Finance, Sales, Operations, and corporate functions. 

• Experience working with fully integrated ERP systems, preferably SAP (ECC and/or S/4HANA). 

• Exposure to ERP system implementations or major finance transformation projects is a advantage. 

• Comfortable working in a global, matrix‑driven organization with multiple stakeholders. 

• Strong analytical capability combined with pragmatic, hands‑on execution. 

• Excellent communication skills, with the ability to translate complex accounting topics into clear, business‑focused insights. 

What we are looking for

• Bachelor’s or Master’s degree in Accounting or Finance; MBA preferred. 

• 6–8 years of relevant experience in semiconductor manufacturing or a comparable high‑technology manufacturing environment. 

• Big 4 audit experience is preferred. 
• CPA / RA or equivalent professional certification is desirable. 

What sets you apart

• High‑impact position with strong visibility across Finance and Global Sales. 

• Opportunity to shape future‑state revenue processes during SAP S/4HANA transformation. 

• Clear path to increased ownership and leadership within Global Sales Finance. 

Responsibilities

• Build and grow customer relationships.
• Identify technology inflections through customer interaction and articulate these inflections to internal stakeholders to help drive development of products.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
• Drive projects that secure business and build trust in ASM’s capabilities.  Coordinate management reviews and alignment.
• Other duties as and when assigned

Education & Experience:

• Master or Ph.D. in Materials Science, Electrical Engineering, Chemical Engineering, Physics, or related field.
• 15+ years of experience in the semiconductor field, especially in Epitaxy or Thin Film/PEALD or PECVD/LPCVD module process development.
• Solid technical understanding of advanced CMOS fabrication processing , integrated flow, chemistry, and physics.
• Proven success in building collaborative partnerships with customers and internal organizations.
• Strong market and industry knowledge and awareness of trends associated with our customer’s environments to properly develop and deploy customer solutions
• Experienced working with local, regional and global teams. High level of collaboration and work across other divisions – both co-located and globally to meet common goals and targets
• Adept at thinking strategically, organizing and illustrating those thoughts and translating plans into action within a matrixed environment
• Possess the ability to self-direct and prioritize among competing goals and exhibit flexibility in a fast-paced environment
• Demonstrated excellence in communication (verbal and written), negotiation, presentation, and interpersonal skills.

Job's mission

What you will be working on

• Provide technical support to field engineers, technicians, and product support teams in diagnosing, troubleshooting, repairing, and debugging complex electro‑mechanical systems, computer hardware, and software.
• Act as the primary escalation point when first‑line and regional product support are unable to isolate or resolve technical issues.
• Perform in‑depth root cause analysis and proactively identify trends related to design, reliability, maintenance, and software defects; communicate findings to hardware design and software engineering teams.
• Support customer system installations and deliver advanced technical training to customers and internal teams for highly complex or sophisticated products.
• Lead and coordinate technical and administrative support activities at customer sites, including installation, corrective repair, preventive maintenance, and implementation of engineering change upgrades.
• Work cross‑functionally with R&D, manufacturing, quality, and service organizations to drive continuous improvement and product support readiness.
• Ensure accurate documentation is maintained, including service reports, escalation records, and system performance data.
• Customer-focused mindset with the ability to manage challenging situation.

What we are looking for

• Minimum 5 years of experience in semiconductor manufacturing or capital equipment support.
• Bachelor's degree in engineering required; Mechanical or Electrical Engineering preferred.
• Experience with with PECVD, CVD, PVD, or ALD deposition systems or dry etching systems.
• Proven experience providing expert‑level troubleshooting and understanding of deposition mechanisms, vacuum systems and plasma processes.
• Ability to operate effectively at an escalation level, influencing resolution across multidisciplinary global teams.
• Excellent communication and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non‑technical stakeholders.
• Demonstrated customer‑centric approach with the ability to manage critical and time‑sensitive situations.
• Strong analytical, documentation, and coordination capabilities.
• Willingness to travel internationally up to 50% of the time to support customer installations, escalations, and training activities.

Job's mission

As a Lead, People System & Data, you are enabling people technology and data for managers and employees across different Business Units globally. From within the People Data, Process, and System expert center, you will work on HR systems and data to enable and continuously improve Global people service delivery.

You will work closely with the People Service team in the regions, People Partners, Business Leaders, and People Center of Expertise (COE) Experts. The role requires tactical thinking as well as hands-on execution in a dynamic and demanding business environment.

Key areas of focus:

HR System Owner / Project Manager

• Run global HR projects from People Services perspective leveraging agile method with multiple iterations
• Work closely with IT and manage external vendors in delivering project work for ASM
• Manage stakeholders and ensure relevant information and decision cascaded and obtained on time
• Execute seamless Go Live sequence with proper hyper care and change management
• Liaise with Process champions and Services leads to ensure that the system and process work in conjunction and deliver E2E effectiveness and efficiency
• Take ownership on HR systems and ensure CIPs
• Explore creative system solutions prominent in the market that can address business / process gap
• Contribute in shaping people technology roadmap together with IT counterpart

HR Data Expert

• Build dashboards on people data for business
• User enablement, documentation, work instructions, training, etc.
• Perform ad-hoc analysis as per requested

Ideal candidate:

• Bachelor degree in relevant field
• 8+ years of experience in HR field
• Experience with HRMS system and reporting (i.e. Success Factors)
• Experience in managing global system implementation projects
• Experience in a global / multi-cultural environment
• Experience in semiconductor and/or high-tech preferred
• Experience in Power BI, Azure Data Lake, SQL is a plus

Competencies / skills:

• Planning and organizing
• Quality improvement & detail oriented
• Customer focused
• Excellent communication and consultation skills
• Team player
  • Self-directed, able to work independently and provide best practice leadership to People Services function