Job Overview

We are seeking a reliable, detail-oriented Systems Administrator I to join our Tactical Systems (TS) team full-time. This onsite role in Huntsville, AL is responsible for delivering Tier 1 technical support, maintaining IT asset accountability, and supporting daily IT operations within a highly controlled, compliance-driven environment. This position operates within a CMMC-aligned framework and requires strict adherence to security policies, access controls, and standardized processes. The ideal candidate is disciplined, processoriented, and comfortable working with users at all levels of the organization—including frequent interaction with senior and executive leadership. The role requires professionalism, discretion, and the ability to create positive, efficient support experiences for time-sensitive, high-visibility stakeholders.

Essential Functions

• Tier 1 Technical Support
  • Serve as first-line support for IT issues across TS-supported systems and users.
  • Troubleshoot end-user issues including hardware, operating systems, connectivity, peripherals, and standard enterprise applications.
  • Escalate issues to Tier 2/3 teams with clear, complete documentation and defined troubleshooting steps.
  • Provide professional, responsive support to users at all levels, including Directors, VPs, and C-suite leadership, ensuring interactions are handled with urgency, discretion, and polish.
  • Support urgent or high-impact executive-facing requests while upholding process and compliance requirements.
• Asset & Inventory Accountability
  • Maintain strict control and tracking of IT assets in accordance with company and compliance requirements.
  • Ensure accurate documentation of assigned equipment and asset status.
  • Support asset lifecycle tracking, including redeployment and retirement, in coordination with established processes.
• Process & Compliance Adherence
  • Operate within a CMMC-aligned environment, following all security and access control policies.
  • Utilize approved workflows and ticketing systems (e.g., Zendesk) for all work performed.
  • Ensure all actions are documented, traceable, and compliant with internal standards.
  • Do not deviate from established processes or implement unauthorized solutions.
• Documentation & Operational Support
  • Document all work performed in the ticketing system with clarity, accuracy, and consistency.
  • Follow established IT operational procedures and escalation paths.
  • Identify gaps in processes and provide feedback for continuous improvement.
  • Maintain consistent, proactive communication with stakeholders, including executive users, to ensure transparency and confidence in IT operations.
• Perform other duties as required.

Standard Essential Functions

• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

• Strong troubleshooting skills across hardware, OS, and standard enterprise user issues
• Professional communication skills, with the ability to confidently and tactfully support executive level users in high-visibility situations
• Ability to operate within structured, compliance-driven environments with minimal deviation
• Familiarity with asset management and inventory control processes preferred
• Demonstrated a High level of customer service in a help desk/support role
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Demonstrated ability to learn new technologies quickly.

Education / Certifications

• A bachelor's degree in Information Technology, Computer Science, or a related field is preferred or equivalent experience.

Experience

• 1+ years of experience in system administration, with a focus on Active Directory and network infrastructure.
• Basic experience supporting Windows operating systems in a managed environment
• Experience working within a ticketing system (Zendesk or similar)
• Prior Tier 1 IT support or help desk experience in a regulated or enterprise environment preferred
• Exposure to multi-site IT support models preferred
• Experience working in environments with strict security or compliance requirements (CMMC, NIST, etc.) preferred
• Experience providing direct or indirect support to senior leadership, executive staff, or other high priority stakeholders preferred

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

• Frequently required to sit, and to reach to use computers and other office equipment
• Frequently required repetitive movements of wrists, hands, and/or fingers
• Occasionally required to lift up to 25 pounds

For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Security Clearance

• Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.

Disclaimer:

AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

This is an onsite position.

Job Overview
As a Systems Administrator II on the Tampa Enterprise IT Support team, you will be responsible for managing and maintaining our organization's IT infrastructure to ensure the reliability, security, and performance of our systems and services. 

Essential Functions
•    The Systems Administrator II is responsible for supporting day-to-day IT operations within a dynamic aerospace manufacturing environment. This role focuses heavily on end-user support for engineers and 3D printing administrators, while also maintaining core infrastructure services across Windows and Linux systems.

•    Operating with a high degree of autonomy, this individual will serve as the primary on-site IT resource, ensuring reliable network connectivity, system performance, and responsive technical support in a production-focused environment.

Standard Essential Functions
Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies
•    Provide hands-on end-user support for engineering staff and 3D printing operations, including troubleshooting hardware, software, and connectivity       issues
•    Administer and support Windows and Linux endpoints in a mixed environment
•    Maintain and troubleshoot local network infrastructure, including switches, VLANs, and connectivity issues
•    Support Active Directory and Microsoft 365 (GCC High) user lifecycle tasks, including onboarding, offboarding, and access management
•    Diagnose and resolve issues related to printers, specialized manufacturing equipment, and engineering applications
•    Coordinate with centralized IT and cybersecurity teams to ensure compliance with company policies and CMMC requirements
•    Perform routine system maintenance, patching, and updates using enterprise tools
•    Document issues, changes, and resolutions in the ticketing system
•    Act as the on-site escalation point for complex technical issues requiring local intervention
•    Ensure uptime and operational continuity in a production environment with minimal infrastructure footprint

Education / Certifications

• A bachelor's degree in Information Technology, Computer Science, or a related field is preferred
or equivalent experience.

Experience
•    At least 3 years of Tier 2+ Systems Administrator or Senior Level Experience
•    3-5+ years' experience working in a Level 1 or higher support role.
•    Experience supporting Windows environments (Windows 10/11, Server) and basic Linux administration
•    Hands-on experience with Active Directory and Microsoft 365 administration
•    Office 365 Support and Management
•    DoD or DIB contractor industry IT Support experience preferred but not required.
•    Experience with networking equipment (managed switches, basic firewall concepts)
•    Experience in a manufacturing, engineering, or lab environment is strongly preferred

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

Constantly required to sit, and to reach to use computers and other office equipment
For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Security Clearance
•    Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required. 

Work Arrangement
This is a remote position. 

Job Overview
Leads enterprise IT strategy, governance, and portfolio outcomes while driving change management, training, adoption, and knowledge management across the organization. This role ensures that enterprise platforms, processes, and security practices deliver measurable business value and are adopted consistently and compliantly at scale. The position partners closely with Finance, Operations, Legal, Security, HR, and business leaders to align priorities, govern investments, and enable sustainable transformation.

Essential Functions
•    Enterprise Strategy & Governance

Define and maintain the enterprise IT strategy, operating model, and multi-year roadmap aligned to business objectives
Establish and enforce governance frameworks, standards, and policies across systems, data, and processes
Drive collaboration with Finance on investment governance to align prioritization and funding with strategic value
Partner with Legal, Security, and HR to align enterprise policies, risk management, and compliance requirements

•    Portfolio & Project Management
Oversee the enterprise IT and transformation portfolio, ensuring initiatives are prioritized, executed, and delivering measurable value
Act as a Project Manager on multiple simultaneous projects as required to lead projects from requirements gathering to successful implementation.
Conduct Vendor assessments and coordinate technology demos to continually leverage industry to accelerator and automate our environments and workflows.Directly support the OCIO AI transformation office providing roadmaps, workstreams and driving change with AI implementations across the enterprise.Define and track KPIs to measure value realization, ROI, and business outcomes
Ensure transparency into portfolio performance, risks, and dependencies for executive stakeholders
Drive continuous improvement in portfolio management processes and tools

•    Change Enablement & Adoption
Lead enterprise change management strategies to support technology and process transformations
Establish scalable adoption frameworks to ensure consistent and sustained use of enterprise platforms
Identify adoption risks and implement mitigation strategies to improve engagement, adoption rates, and business outcomes

•    Training & Capability Development
Oversee the development of enterprise-wide training programs, including role-based and functional learning paths
Ensure alignment between process documentation, system functionality, and training materials
Promote a culture of continuous learning and capability development across the organization

•    Knowledge Management
Establish and lead an enterprise knowledge management strategy, including governance, structure, and standards
Oversee the development and maintenance of centralized knowledge hubs (e.g., policies, SOPs, process documentation, training content)
Ensure information is accurate, accessible, and aligned across systems and functions
Drive standardization of documentation practices, taxonomy, and version control across the organization

•    Cross-Functional Leadership
Serve as a strategic partner to business and functional leaders to align transformation initiatives with operational needs
Facilitate cross-functional collaboration to resolve conflicts, drive alignment, and accelerate execution
Act as a key advisor to executive leadership on strategy, governance, and transformation priorities

•    Perform other duties as required.
Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Competencies
Qualifications and Competencies - List skills, knowledge and attributes necessary

•    Strong understanding of IT operating models, governance frameworks, and portfolio management practices
•    Demonstrated ability to lead cross-functional teams and influence senior stakeholders
•    Familiarity with ERP systems (e.g., Infor LN) and enterprise platforms highly desired.
•    Background in developing training programs or enterprise learning strategies
•    Strong analytical and communication skills with the ability to translate strategy into execution
•    Strong ability to multi-task and happen multiple simultaneous projects running concurrently.

Leadership Competencies
•    Directs and provides expert knowledge in the strategic function of the department.
•    Develops short and long-term people and organizational strategy in alignment with AEVEX goals and direction.
•    Leads with impact & influence. Establishes credibility, effectively persuades and develops others, and achieves important objectives collaboratively.
•    Drives strategic change and promotes improvements within the organization.
•    Identifies, recruits, and retains top-notch talent.
•    Champions AEVEX’s culture and empowers employees to take responsibility for their jobs and goals.
•    Sets performance standards and encourages employee engagement and results through delegation, continuous feedback, goal setting, and                   performance management.
•    Maintains transparent communication. Appropriately communicates organization information through department meetings, one-on-one meetings,         and appropriate email, and regular interpersonal communication.

Education / Certifications
•    Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred).

Experience
•    12+ years of experience in IT strategy, transformation, governance, or related leadership roles
•    Proven experience leading enterprise-level initiatives, portfolios, or transformation programs
•    Experience driving change management and enterprise adoption initiatives
•    Experience in regulated environments (e.g., government contracting, cybersecurity, compliance frameworks) highly desired.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

Constantly required to sit, and to reach to use computers and other office equipment

Note:
 For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Security Clearance
•    Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.