Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Manager, Sales-Special Events focuses on prospecting, selling, developing and booking special events and rentals at assigned venue(s) or region. The Sales Manager will infiltrate the areas contacts by networking, soliciting, and grass roots marketing and sales strategies. This position proactively seeks out new business by cultivating client relationships and strategic deal negotiations. The Sales Manager participates in the development of marketing materials and sales collateral for the region. The Sales Manager is also responsible for negotiating rental agreements and contracts with clients under the general direction of the GM/Regional VP. The focus is on Corporate and Private Events that pose little financial risk to the venues or company directly.

Essential Functions

• Prospect leads by networking and researching ways to find leads locally within each venue’s market. Taking initiative to qualify each individual lead by communicating with client’s over the phone and email repeatedly and directly. Initiates contact of any inbound lead within 24 hours by utilizing best judgment for protocol and follow up.
• Create and respond to proposals for potential events and clients. Works directly with the client to establish the proposal based on event and venue qualifications.
• Collect deposits and execute contracts which involve tedious follow up and being available to answer questions related to contract line items and redline directly form client. Collaborates with Legal counsel as needed and communicates with the client’s Legal and event team to achieve mutual agreement to term. Works with accountants directly once the deposit has been sent by client while following all deadlines from the agreement.
• Work with Sales Director to create a marketing budget and plan based on experience in the industry and trends. Make action plans to market the venues specifically based on knowledge and research of clientele and location. Communicate and initiate a relationship with the Convention and Visitors Bureaus, as well as Chamber of Commerce and other Associations that relate to promotion of local business, tour and travel to be able to market properly to get a return on investment directly to increase revenue of sales at the venues.
• Communicate with past and future clients frequently by phone, email, entertaining over meals or at events. Use a variety of techniques to develop friendly and trusting relationships with clients to maintain their valued business with the company.

Required Qualifications

• BA/BS Degree (4-year)
• 4-6 years Of related work experience
• Experience working with local team and national sales teams
• Must be experienced sales professional with a proven track record of increasing revenue
• Must be a self-starter with the ability to work both independently, and within a team
• Strong networking skills with a proven ability to build and foster relationships with clients and drive new business
• Must be able to market venues and drive new sales
• Must have a strong knowledge of special events
• The ability to forecast sales and budget accordingly
• Must be able to work evenings, weekends and holidays as needed
• Event Sales in a similar facility preferred
• Marketing background preferred
• Catering background preferred

Payscale: $68,465.00 - $85,000.00 plus Commission

Bonus: (If applicable) This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

Job Summary

The Assistant Manager Contact Center assists in the supervision, planning, organizing, coordinating, and managing all aspects of the Contact Center and ensures staff is trained and adheres to all policies and procedures.

Essential Functions

• Directs the contact center’s day-to-day activities.
• Manages day to day operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within established timelines and budgets.
• Delivers effective resource planning to maximize the productivity of resources.
• Collects and analyzes contact center statistics for overall performance, and customer service metrics.
• Manages team performance through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.

Required Qualifications

• High School Diploma or its equivalency (BA/BS Degree Preferred) in a relevant business area
• 4+ years of relevant experience in customer service.
• 2+ years leading, coaching and development of front-line employees.
• Experience in a contact center environment.
• Skilled with execution and delivery (planning, delivering, and supporting) skills.
• Strong Problem solving and decision making skills.
• Strong digital literacy skills.
• Adept with collaboration and teamwork.
• Growth mindset (agility and developing yourself and others).
• High proficiency with any of the following: Five9, ZenDesk, Satisfi, Community, eWFM, and Call Miner preferred.
• Proven ability growing a team, reduce attrition, and coach/develop a staff.

Pay Scale: $57,000.00 - $59,020.00

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Work with a team of problem solvers - We find the opportunities to help customers and pride ourselves on making it a positive experience.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The LA Galaxy Juniors & Skills Coach will exemplify high energy, enthusiasm, and professionalism in all Soccer Programming. Programs include Galaxy Juniors, , Skills Training, as well as optional opportunities to coach at birthday parties and in-house league teams. The locations include Galaxy Park (Carson), Kinecta Soccer Center, powered by the LA Galaxy (Torrance) and future locations. As an employee of the LA Galaxy, the Juniors & Skills Coach will build positive relationships with the community and portray a positive image of the LA Galaxy.

Essential Functions:

• Provide a well-organized, fun, and safe practice environment for players by implementing the age-appropriate curriculum during the scheduled programs.
• Exude enthusiasm with all participants, engaging them in a motivating and encouraging manner through positive reinforcement, patience, and maturity.
• Lead set-up and break-down of assigned programs and maintain program-specific equipment and LA Galaxy-branded clothing.
• Communicate effectively with program participants, facility guests, and other LA Galaxy staff.
• Complete attendance sheet for each session, submitting it to the onsite LA Galaxy Programs staff member.

Required Qualifications:

• A minimum education level of: High School Diploma or its equivalency 
• 0-2 years:   No previous experience necessary, must be willing to learn and follow program curriculum and standards with children 18 months to 7 years old for Galaxy Juniors. 
• Must be excited to work with children in a group setting, with classes ranging in size from 3 to 12 players.
• Ability to work nights, weekends, and some holidays.
• Ability to lift, push, pull up to 20 lbs.
• Must be able to walk, bend, and run consistently for a minimum of 1 hour.
• Ability to take and successfully pass a background and drug-test.

Pay Scale:
Galaxy Juniors Coach with USSF Grassroots License or comparable license: $20.00
Galaxy Juniors Coach with USSF D License or comparable license: $22.50
Galaxy Juniors Coach with USSF C License or comparable license and above: $25.00

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Promoter Representative works in conjunction with the production team to advance each show at their assigned venue ensuring that the artist contract is properly fulfilled, while managing the show budget. The Promoter Representative schedules and oversees the event staff, manages show guest lists, and works with the accounting team to balance and settle each show at their assigned venue. Additionally, the Promoter Representative is responsible for ensuring all the artist needs are met on the day of the show.

Essential Functions

• Review artist contract related to production, merchandise, ticketing, and rider requirements to ensure each requirement is fulfilled on day of show.
• Hire, train, supervise, and schedule event staff including ticket takers, merchandise sellers, box office staff.
• Manage backstage area of venue ensuring artist hospitality needs are met on day of show. This includes preparing greenrooms with food and beverage, providing great customer service to artists and their crew and being a resource to answer any questions they may have.
• Negotiate vendor contracts and maintain good working relationships with vendors who supply artist hospitality needs.
• Work with the General Manager to review processes and procedures of the venue related to box office, merchandise, and hospitality to find efficiencies and improvements.
• Work with the accounting team to settle shows, responsible for managing box office and merchandise sales and reporting.
• Special Projects for the venue as assigned by the General Manager.

Required Qualifications

• BA/BS Degree (4-year) In related field
• 2-4 years Of related work experience
• Previous production experience, including scheduling, managing staff, and payroll
• Knowledge of accounting principals
• Proficient in Microsoft Office products (Word, Excel, and Outlook) and ability to learn required business systems
• Knowledge of accounting principals
• Proficient in Microsoft Office products (Word, Excel, and Outlook) and ability to learn required business systems
• Proficient in Microsoft Office products (Word, Excel, and Outlook) and ability to learn required business systems
• Strong customer service skills, ability to multi-task and prioritize work load
• Ability to plan work activities and adapt to changing conditions
• Ability to effectively interact with all levels of management, promoters, suppliers, guests and visitors
• Music Industry knowledge and experience with a demonstrated ability to use discretion related to artist information and professionalism around celebrities.

Payscale: $57,054.00 - $85,000.00

Bonus: (If applicable) This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

SUMMARY

Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.

PRIMARY RESPONSIBILITIES 

• Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
• Operate the various coat check rooms within established guidelines and procedures at the venue.
• Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access).
• Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.
• Seat guests and assist ADA patrons.
• Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
• Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
• Monitor venue during guest arrival and exit to comply with fire department safety regulations.
• Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.

QUALIFICATIONS 

• A minimum education level of: High School Diploma or its equivalency
•  A minimum of 1-2 years of related work experience
• Ability to work in varying conditions
• Ability to lift 50 lbs. without assistance
• Positive attitude with superior customer service skills
• Ability to stand, walk, and climb stairs for long periods of time

PREFERENCES

• Previous experience working in events and knowledge of the music industry preferred
• Availability to work nights, weekends, and holidays as needed according to venue schedule.

Payscale: $14

Bonus: This position is not eligible for a bonus under the current

bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA

qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Service Desk Technician II is responsible for providing advanced troubleshooting and technical support to end users. This includes in-depth root-cause analysis, support, and escalation of issues via phone, email, and in person. The role requires a customer-focused individual with the ability to solve complex technical problems and communicate solutions effectively.

Key Responsibilities:

• Provide advanced troubleshooting and technical support to end users, including Executives and VIPs.
• Perform in-depth root-cause analysis for complex issues and provide effective solutions.
• Escalate unresolved issues to appropriate internal teams and follow up to ensure resolution.
• Document technical knowledge in the form of notes and manuals.
• Maintain relationships with clients.

Essential Functions:

• Provides advanced troubleshooting and technical support through root-cause analysis, troubleshooting, support and escalation via phone, email and in person to users.  
• Assist with drafting and maintaining documentation such as SOPs, knowledge base articles, and onboarding materials.
• Deliver technology services for events held at the facility in addition to on-site event support (I.E. Troubleshooting of Ticket Scanning, point of sale and WiFi issues). 
• Provides high-level customer service to all end users, with special attention to executive support needs.
• Work with AEG Global Technology to ensure policies and procedures are being followed in addition to best practices.
• Manages the deployment and configuration of endpoint devices in accordance with established procedures, while identifying and implementing improvements to software deployment and asset tracking.
• Ensure that the asset log is kept up to date for Life Cycle Management and budgeting purposes.
• Troubleshoot and remediate LAN and Wi-Fi issues with the assistance of the Global Technology Network Team.
• Collaborate with the Information Security team in regard to data integrity and system best practices and to help identify and remediate cyber security risks.
• Provides support for Office 365, including user account management, troubleshooting, and end-user education.
• Supports the setup and maintenance of conference room technology, including audio/visual systems, video conferencing, and presentations.

Required Qualifications:

• AA/AS Degree (2-year) (BA/BS Degree Preferred): Information Systems, Computer Sciences or related technical field
• 2-4 years
• Strong knowledge of various mobile handheld device operations systems such as IOS and Android devices.
• Self-Motivated and able to work independently.
• Superior interpersonal skills, verbal and written communication skills.
• Excellent organizational skills, including ability to organize time and work on multiple tasks and follow through to completion of task or project.
• Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy.
• Maintain current knowledge of industry trends and potential impact on the IT business.
• Strong understanding of troubleshooting basic TCP/IP issues.
• Knowledge of Wi-Fi spectrums, channels, and troubleshooting.
• Willingness to work different shifts and extended hours as needed to support event schedules. Including holidays, weekends, and evenings.
• Ability to persistently troubleshoot a problem through resolution, with extensive experience with Microsoft technologies.
• Familiarity with ITIL service management concepts and service desk operations, including incident escalation and documentation practices.
• Ability to lift, push, pull, and carry computer equipment.

Licenses and Certifications:

• CompTIA A+ Certification preferred
• ITIL Foundations v3 preferred

Payscale: $27.61 - $35.19

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

JOB DESCRIPTION:

The Community Relations Assistant will support Kings Care Foundation with the execution of community and game night events, auctions and programs, completing donation requests, scheduling Fan Service Associates, processing auction requests and providing general administrative support to the Department.

 ESSENTIAL FUNCTIONS:

• Respond to donation requests and answer general inquiries to the Kings Care Foundation by phone or via correspondence.
• Assist with implementing community programming and Kings Care Foundation events and fundraisers by preparing give-a-ways, coordinating logistics involving Kings employees and outside vendors, performing event set-up/breadown, checking in guests, and troubleshooting during events.
• Assist with Implementation of Kings Care Foundation and Community game night events. Coordinate all aspects of the Foundation’s game-night initiatives. • Prepare for and execute Game Night Silent Auction (Every Home Game) • Work with Supervisor of Fan Service to schedule Fan Service Associates to support Kings Care Foundation booth • Maintain relationships with Foundation donors • Execute the sale of specialty items (i.e ornaments, puck series, holiday items ,etc ) that contribute to the Foundation’s fundraising goals
• Assist in the organization of monthly Kings Care Foundation Board meetings by ensuring all meeting preparations are in order; attend as needed.
• Coordinate and track department finances including counting and depositing all monies collected at each game and online; reconciling with finance dept and maintaining up to date financial spreadsheets.
• Assist the department with planning and/or executing various programs and initiatives, including LA Kings 5K, LA Kings Festival, LA Kings Golf Tournament and other events assigned by the Sr Director.
• Provide general administrative support including: Submitting expense reports, organizing and maintaining department databases, maintaining filing systems, maintaining department supplies, equipment, materials, etc., organizing and maintaining storage areas and shared work spaces and researching information and resolving routine problems.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The Community Relations Assistant must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:

• Proficient with Microsoft Excel, Outlook, Word; ability to learn required business systems
• Must be able to work flexible schedule, including: nights, weekends and some holidays
• Proactive and able to work well under pressure
• Team player with the ablity to multi-task and prioritize
• Detail-oriented with strong follow-up skills
• Flexible and adapts to various environments and situations
• High ethical standards and strong sense of confidentiality
• Strong written and verbal communication skills
• Event planning, community development and/or non-profit experience preferred

QUALIFICATION STANDARDS:

Education:

• High School Diploma or its equivalency (BA/BS Degree Preferred)

Experience:

• 0-2 years related work experience

Payscale: $18.50 - $22.00

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

#LI-LAKings #LI-Onsite

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Senior Director, Creative & Content serves as the organization's executive creative leader, responsible for shaping and driving the multi‑year creative and content vision for the LA Galaxy and Dignity Health Sports Park. Reporting directly to the Chief Marketing Officer, this role provides strategic oversight of all fan‑facing creative and content across design, video, photography, social, digital, and in‑venue platforms, ensuring a unified and elevated brand presence that advances the club's marketing and business objectives.

The Senior Director leads the development of enterprise‑level creative strategy, ensuring all storytelling aligns with the organization's brand and long‑range priorities. They partner closely with senior leaders across Marketing, Communications, Ticketing, Corporate Partnerships, and Stadium Operations to deliver innovative, insight‑driven creative that supports major campaigns and organizational initiatives. This role oversees a high‑performing, multi‑disciplinary creative team and guides the conception, execution, and delivery of assets that bring the LA Galaxy and Dignity Health Sports Park brands to life across every touchpoint.

Essential Functions

• Oversee the enterprise wide creative and content ecosystem for the LA Galaxy, LA Galaxy II, LA Galaxy Academy, and Dignity Health Sports Park, setting the long term creative vision and ensuring all visual communication aligns with organizational brand, marketing, and business strategies. This includes executive leadership of all creative concepts across paid advertising (TV, print, radio), online marketing, website, social media, in venue platforms (videoboards, LED ribbons, stadium signage), and event environments (activation spaces, branding, and giveaways).
• The Senior Director establishes and governs the creative approval process, internal and external, ensuring consistency, quality, and alignment with enterprise priorities. They lead the strategic development of multi year content and channel plans across social, web, and in app platforms, ensuring a cohesive narrative, elevated brand expression, and a publishing cadence that drives sustained fan engagement, audience growth, and measurable business impact.
• Oversee the strategic development and execution of high impact, multi channel creative campaigns that support the organization’s most visible initiatives, including annual kit launches, seasonal brand campaigns, ticketing initiatives, MLS All Star,  special competitions competitions (US Open Cup, Champions League, Leagues Cup), and playoffs.
• This role ensures all campaigns are insight driven, culturally relevant, and built to deliver measurable business outcomes across revenue, fan engagement, and audience growth.
• Serve as the organization’s creative leader, establishing a formal creative review process that ensures brand consistency, elevates creative quality, and protects the integrity of the LA Galaxy and Dignity Health Sports Park brand identities for long range creative direction, ensuring all creative output aligns with enterprise priorities and supports the club’s multi-year brand strategy.
• Lead, mentor, and develop a multi layered creative and content teams, including managers, graphic designers, producers, photographers, social and content creators.
• This role fosters a culture of innovation, collaboration, and creative excellence, ensuring teams deliver high quality work that aligns with strategic priorities, meets deadlines, and advances the club’s brand and business goals.
• Oversee the department’s creative and content budget, making strategic decisions on in house resources, outsourced production, and technology investments that strengthen the organization’s creative capabilities. The Senior Director partners closely with performance marketing, fan data, and lifecycle teams to ensure content is optimized for distribution, targeting, and measurable impact across the funnel. This role continuously evaluates tools, platforms, workflows, and vendor partnerships to increase efficiency, elevate creative output, and support long term operational effectiveness.

Required Qualifications

• BA/BS Degree (4-year) (Advanced Degree Preferred): In a related field.
• 10+ years
• Executive-level communication and presentation skills
• Strong project management skills including the ability to set and deliver on strict timelines
• Ability to translate business goals into creative strategy
• Excellent at relationship building and communicating across departments
• Current knowledge of industry trends and a passion to innovate digital and social strategies
• Proven ability to manage multiple tasks in a fast-paced environment
• Strong financial acumen and experience managing large budgets
• Strong Proficiency with Microsoft Office (Outlook, Word, Excel) Adobe Photoshop
• Ability to work evenings, nights, weekends, and holidays as needed

Payscale: $129,527.00 - $150,000.00

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Head Coat Check Attendant will act as the primary provider of coat check services to venue guests. The incumbent will be responsible for taking patrons' coats and/or other belongings, hanging or storing them neatly, maintaining organization in the coat room, and provide general customer service in an expert, professional and friendly manner.

Essential Functions

• Operate the various coat check rooms within established guidelines and procedures at the venue.
• Efficiently and accurately collecting payment for coat check services. This includes cash handling, reconciling cash transactions at the end of each shift, and verifying the accuracy of collected amounts against records.
• Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, VIP areas, and concert area) and provide additional assistance whenever necessary.
• Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
• Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
• Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.

Required Qualifications

• A minimum education level of: High School Diploma or its equivalency  
• A minimum of 0-1 years of related work experience  
• Able to work efficiently in a fast-paced environment 
• Exemplify a strong commitment and willingness to provide excellent customer service 
• Maintain a neat, clean and professional appearance 
• Possess strong interpersonal and communication skills  
• Sound judgement; able to make sound decisions 
• Available to work evenings, weekends, and holidays 

Payscale: $22.50

Bonus: This position is Not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants.  We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Ticketing Coordinator will be responsible for the advancement of box office, assisting the Manager Ticketing and issuing daily ticket counts various departments, producers and department heads. This position will process internal orders, both comp and purchased and facilitate external comp ticket orders for artists, agents and record labels. The Ticketing Coordinator will also be responsible for screening, reviewing and resolving customer service inquiries in regards to credit card information, shipping processes, pricing and general festival information.

Essential Functions

• Screen and review customer service inquiries. Resolve issues both internally and externally in regard to credit card information, shipping process, pricing and general festival information.
• Process internal orders for upcoming festivals for internal ticket orders or comp requests from agents, artists, labels and employees.
• Distribute ticket counts to department heads, producers, production, operations and other departments daily.
• Coordinate the advancement of f box office prior to show l date. Assist with the hiring and training of box office staff. Liaison with third party payroll company on the hiring of temporary employees. Field general staff inquiries.
• Collaborate with other members of the ticketing staff on the creation of event seating maps.
• Responsible for general administrative tasks including, filing, data entry, faxing and scanning.
•  May assist other departments as needed.

Required Qualifications

• High School Diploma or its equivalency
• 2-4 years of related work experience
• Experience working in customer service
• Experience working in live entertainment, ticketing a plus
• Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
• Must be organized, detail-oriented and self-motivated
• Ability to multitask, prioritize and remain calm in a fast-paced environment
• Must be able to work flexible schedule including nights, weekends and some holidays
• Excellent interpersonal, written and verbal communication skills
• Familiarity with ticketing platforms
• Knowledge of the music industry preferred 

Pay Scale: $22.00 - $24.04/hr

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Vice President, Event Services is a senior executive responsible for the strategic planning, operational leadership, and continuous improvement of all event and guest-facing functions at Dignity Health Sports Park (DHSP), overseeing Event Services, Security, Guest Services, Box Office, Concessions, and First Aid to ensure every event is delivered safely, efficiently, and in alignment with DHSP and LA Galaxy's guest experience standards. This role drives operational consistency and executional excellence across a diverse event portfolio, including sports programming, concerts, festivals, private events, and community initiatives, while serving as a key partner in booking strategy and annual calendar planning to optimize campus utilization and deliver a balanced, revenue-generating mix of programming.

Essential Functions:

Leadership & Vision

• Serve as the functional lead for all event activities across the Sports Park, setting the standard for professionalism, safety, and hospitality.

• Partner with the General Manager and leadership peers to shape long term event strategy and calendar planning, aligning event programming, booking decisions, and venue operations with DHSP and LA Galaxy’s strategic plan, revenue growth objectives, and community impact goals.

• Lead the planning and execution of all event operations, including Event Services, Security, Guest Services, Box Office, Concessions and First Aid.

•  Drive continuous improvement by leveraging data, technology, and industry best practices to enhance operational performance and guest experience.

Event Performance

• Lead a diverse portfolio of events, including sports programming, concerts, festivals, and community events, ensuring alignment with strategic priorities and financial goals.

• Direct event management teams to ensure all programs, events, and activations are delivered at the highest standards, on schedule, on budget, and reflective of DHSP and LA Galaxy’s brand and values.

• Oversee security, crowd management, and emergency response coordination, serving as the primary liaison with law enforcement, fire, and EMS agencies to ensure public safety and event preparedness.

• Ensure the Park’s mobility systems support accessibility and guest experience goals, integrating ADA considerations throughout the guest journey.

• Establish and maintain strong working relationships with tenants, vendors, community partners, city personnel, and the general public.

Financial & Administrative Management

• Develop and manage annual budgets for event and venue operations, including labor, facility rental, event related expenses.

• Provide financial oversight of department budgets and event specific cost analyses, ensuring fiscal responsibility and alignment with organizational objectives.

• Support multiyear forecasting and strategic resource planning to ensure sustainable growth and operational readiness.

Booking, Sales and Marketing Alignment

• Partner with booking and sales teams to optimize the event calendar.

• Evaluate ticketed, non-ticketed and private events.

• Collaborate with marketing on event positioning, promotion, and guest experience strategy.

• Provide operational input on feasibility and planning.

• Identify opportunities to increase utilization across all campus assets.

Team & Culture Leadership

• Lead, develop, and inspire a high-performing team across Event Services, Guest Experience, and Venue Management, fostering accountability and operational excellence.

• Implement and support company initiatives related to training and development, quality assurance, and community contributions.

• Foster a culture grounded in collaboration, innovation, and pride in the Sports Park’s mission.

• Mentor leaders to strenghten capability , build succession pipelines, and support long-term departmental growth.

Required Qualifications:

• BA/BS Degree (4-year) (Advanced Degree Preferred) : In Facilities Management, Sports Management, Hospitality or a related area
• 10+ years 
  • Progressive leadership experience in large-scale sports, entertainment, or mixed-use campus environments.
• 4-6 years
  • Strong track record of executive-level leadership and team development in a fast-paced, high-profile environment.
  • Proven record of developing guest experience programs and delivering complex, high-impact events.
  • Proven financial and budget management skills with multimillion-dollar operations.
  • Exceptional communication, leadership presence, and ability to influence at all levels.
  • Extensive experience in event sales/booking/talent buying.
  • Demonstrated experience with oversight of union labor environments, including IATSE, with a clear understanding of collective bargaining agreements, work rules, staffing models, and cost implications.
• Strategic thinker with a collaborative, enterprise-first mindset. Inspires trust and accountability across diverse teams and partners and a proven track record of leading high-performing teams ensuring efforts align with long-term organizational goals.
• Exceptional written and verbal communication skills; able to influence and collaborate effectively with executives, partners, public agencies, and diverse internal teams.
• Demonstrated leadership presence with the ability to inspire trust, accountability, and high performance across large, multi-disciplinary teams.
• Strong analytical and data driven decision making skills; comfortable leveraging technology, systems, and performance metrics to improve operations.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and adept at leveraging technology, data, and systems to improve operational efficiency and decision-making.
• Commitment to delivering exceptional guest and fan experiences; able to work flexible hours (including evenings, weekends, and holidays) to meet venue demands.
• Dedicated to fostering an inclusive, equitable, and collaborative workplace culture that reflects the mission and values of the Sports Park.

Payscale: $163,852.00 - $190,000.00

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Private Event Sales & Marketing Manager is responsible for driving private event revenue across the facility, with a strong focus on private events with hospitality/catering. This role blends strategic marketing with proactive sales, using both traditional outreach and grassroots marketing and sales strategies to position the venue as a premier destination for corporate meetings, teambuilding experiences, social celebrations, photoshoots, brand activations, and more.

The Manager leads targeted marketing initiatives, builds and maintains relationships with booking agents, promoters, corporate clients, and community partners, and manages the full sales cycle—from prospecting and proposal development to negotiating rental agreements and contracts. This position oversees availability, hold requests, and calendar management while collaborating closely with internal departments, catering partners, and the Sr. Manager of Event Booking to maximize revenue opportunities and deliver exceptional client experiences.

Essential Functions:

• Proactively generate new business through networking, outbound outreach, partnerships, agency relationships, community engagement, and industry events while identifying and cultivating diverse lead channels including corporate planners, production companies, team-building vendors, hospitality partners, and civic organizations. Build strategic relationships with Convention & Visitors Bureaus, Chambers of Commerce, and corporate associations, respond to inbound leads within 24 hours, and maintain consistent follow-up through the CRM to drive conversion.
• Develop and execute a comprehensive sales and marketing strategy that promotes the venue’s private event capabilities, partnering with Marketing/Creative Services to produce compelling collateral, digital campaigns, case studies, and multimedia assets while supporting social initiatives that highlight event spaces and client success. Conduct ongoing market research to monitor trends and competitors, recommend innovative pricing models and event concepts, and lead venue tours and presentations that position the campus as a premier event destination.
• Manage the facility calendar and scheduling platform to maximize space utilization. This includes but is not limited to one-off corporate bookings and internal and external events on site.
• Maintain strong relationships with past and prospective clients through CRM-driven communication and proactive engagement strategies that foster long-term partnerships. Implement retention and post-event follow-up initiatives to encourage repeat business and facilitate complimentary rental agreements for Global Partnership activations in alignment with internal approvals.
• Serve as the primary liaison between clients and the venue caterer or concessionaire to ensure alignment on event needs and service expectations. Assist in developing tailored catering packages that enhance targeted event offerings, client satisfaction, and overall revenue performance.

Required Qualifications:

• High School Diploma or its equivalency (BA/BS Degree Preferred)
• 4-6 years
  • Experience within sales/events, preferably in hospitality, sports, entertainment, or venue management.
  • Experience in marketing, including campaign development, content creation, or digital marketing for corporate events.
• Strong knowledge of private and corporate event planning, production, and hospitality operations.
• Experience developing and executing marketing and sales strategies.
• Proven track record of increasing revenue and meeting/exceeding sales goals.
• Proficient with Microsoft Office products with the ability to learn required business systems, Graphic design experience is a plus.
• Comfortable using CRM platforms and event booking software.
• Proven leadership in a fast-paced, competitive team environment.
• Excellent relationship-building, communication, and presentation skills.
• Strong networking skills with a proven ability to build and foster relationships with clients and drive new business.
• Self-starter with the ability to work independently and collaboratively.
• Highly motivated, assertive, and results-oriented.
• Assertive, persistent and results-oriented.
• Must be able to work evenings, weekends, holidays (as needed).
• Must have reliable means of transportation.
• Graphic design experience is a plus, particularly for supporting marketing content, sales collateral, and promotional materials.

Payscale: $73,266.00 - $85,000.00

Bonus:  This position is eligible for a bonus under the current bonus plan requirements.

Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

PORTER (CUSTODIAL)

SUMMARY

The Porter will be responsible for the cleanliness and upkeep of all areas of the venue including the main floor, balcony, backstage, bathrooms, bars, etc. The porter is also responsible for basic building upkeep and maintenance including changing lightbulbs, basic light construction tasks, painting, restocking cleaning supplies, and more as needed. 

PRIMARY RESPONSIBILITIES

• Post event cleaning: follow procedures and cleaning routines as scheduled for sweeping/mopping, emptying trash cans, and replacing liners, wiping down surface areas, clean-up spills and fluids, and ensuring general cleanliness and quality standards are met before the next event arrives.
• Perform maintenance as needed including changing lightbulbs, painting, light construction, repair, and more as assigned.
• Restock and reorder supplies as needed, manifest and report large scale repair needs and ensure the general upkeep of the venue from a maintenance perspective.
• Complete all assigned tasks within the guidelines & deadlines set by Supervisors and Managers.
• Inspect assigned work area prior to and during event, looking for safety hazards, facility issues, housekeeping needs, personal injuries, etc.
• Report issues to Supervisor or Manager.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency

• Previous experience preferred, but not required  
• Reliable, punctual, and regular in attendance

• Ability to work in a loud and fast paced environment 
• Ability to de-escalate tense situations   
• Ability to work in varying conditions
• Ability to lift 50 lbs. without assistance
• Excellent interpersonal and communication skills
• Positive attitude with superior customer service skills, and be team oriented 
• Ability to stand, walk, and climb stairs for long periods of time
• Strong intrapersonal skills with an outgoing, friendly personality 
• Strong listening and verbal communication skills
• Availability to work various hours: nights, weekends, and holidays as required.

• Employee must use precautions and follow safety guidelines

Pay scale: $17.87-$18.00

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants.  We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Inside Sales Manager will lead the team of part-time Inside Sales Representatives (Associates) by recruiting, hiring, training and developing the staff to prepare them for full-time opportunities within our sales department and throughout the company/industry. The Inside Sales team will have aggressive sales goals for LA Galaxy and Dignity Health Sports Park Premium products. Candidate will be expected to exceed goals for all projects, develop our current employees into future leaders of our company, and recruit new talent to join our organization.

Essential Functions

• Lead the Inside Sales team through coaching, performance management and development, ensuring a high level of engagement and productivity.

• Oversee and report on essential functions for each Inside Sales Representative, including quality control tracking of phone calls, emails, meetings, sales results, and progress toward goals
• Conduct one-on-one meetings with Inside Sales Representative to discuss goal progress and focus.
• Conduct meetings with upper management to report on key performance metrics; suggest improvements and efficiencies for operations and the quality of customer experience.
• Work closely with Sales Department heads to plan, prioritize, and delegate work tasks according to top priorities to meet and exceed department sales goals.
• Develop, implement and maintain comprehensive processes and procedures to enhance training and development programs for each part-time inside sales representative.
• Maintain client base and build new leads through outbound sales efforts; work with CRM administrator to score, schedule, and track leads for Inside Sales team.
• Attend internal and external networking functions and events for both sales and recruitment prospecting. Events to include all Galaxy home matches along with additional events as necessary.

Required Qualifications

• BA/BS Degree (4-year)
• 4-6 years
• Strong verbal and written communication skills
• Proficiency in all standard Microsoft software
• Excellent problem-solving skills
• High level of organizational skills, ability to multi-task and to redirect focus
• Must be able to work independently and handle multiple projects with little supervision
• Strong work ethic, results oriented; ability to go above and beyond what is necessary to achieve success
• Multilingual preferred

Payscale: $73,266.00 - $88,915.00

Bonus:  This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.