The VP, Operations will help optimize, scale, and evolve the Gartner for C-Level Communities (GCC) organization as it continues to grow globally. Acting as a strategic partner to the GVP, GCC Leadership Team and key internal stakeholders, this role will drive organizational effectiveness, operational excellence, cross-functional collaboration, and execution of key business priorities. Reporting directly to the GVP, this role will lead and support strategic initiatives, business planning, operational governance, and internal partnership efforts that enable GCC to achieve its growth objectives and deliver exceptional value to members. This role requires proven experience in business leadership, strategic planning, operational management, and cross-functional collaboration, with a strong ability to influence senior stakeholders and drive complex initiatives in a global environment.

Primary Responsibilities:

• Serve as a trusted advisor and strategic partner to the GVP on business priorities, organizational challenges, and growth opportunities.
• Identify operational gaps, process inefficiencies, and opportunities to improve effectiveness, scalability, and resource utilization.
• Drive accountability for strategic priorities and ensure alignment across GCC leadership.
• Develop and maintain strong relationships with senior leaders and stakeholders across Gartner.
• Build trusted partnerships across BTI, Destination Conferences, Global Marketing, Sales, Strategy & Operations, and other key functions.
• Foster a One Gartner approach by aligning stakeholders around shared objectives and opportunities.
• Identify and execute initiatives that improve collaboration, drive business outcomes, and enhance the experience of GCC members.
• Act as GCC point for technology and data  integration initiatives
• Optimize approaches to territory planning for CPMs and develop initiatives that drive CPM productivity
• Serve as a key liaison between GCC and internal partner organizations, ensuring effective communication, prioritization, and execution.
• Identify, prioritize, and lead high-impact strategic initiatives aligned with GCC business priorities.
• Partner with GCC Leadership Team members to design and implement creative, scalable solutions to complex business challenges.
• Apply rigorous problem-solving frameworks, quantitative analysis, and business insights to support decision-making.
• Lead change management and implementation efforts for new programs, processes, technologies, and operating models.
• Provide executive-level visibility into project progress, key findings, recommendations, and business impact.

Key Contacts:

• GCC leadership team
• Destination Conferences leaders
• Sales leaders (GTS/GBS)

Education and Professional Experience:

• Bachelor’s degree required
• Master’s degree preferred
• 12-15+ years of progressive business experience, preferably in strategy, operations, consulting, business management, or related leadership roles.
• Proven ability to drive strategies and solve problems using quantitative and qualitative analysis.
• Strong commercial business acumen, understanding of business processes, operational strategy, and data analysis.

• Ability to devise solutions and effectively present to audiences of varying levels of experience/understanding

Key Competencies:

• Exceptional communication skills, and proven ability to lead and influence stakeholders.
• Proven ability to drive strategies and solve problems using quantitative and qualitative insights.
• Project management and organizational skills
• Naturally solution oriented with a high sense of urgency.
• Collaborative and decisive

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 147,000 USD - 221,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:114204

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