Job Description:

Better and fairer care. Always.

There’s never been a more exciting time to join St Vincent’s. Recently, we unified all volunteer programs into one national team, strengthening our impact across hospitals, aged care, community programs and support at home.

Guided by the values of the Sisters of Charity, our volunteers bring kindness, dignity and human connection to those who need it most. In this role, you’ll play a key part in shaping and delivering that impact every day. You’ll also contribute to our vision Bringing Care Home, extending the best of St Vincent’s care beyond traditional settings into the community.

The Volunteer Support role is a permanent position within a newly established team that will require you to work across our aged care homes, our corporate office in East Melbourne and has the flexibility to also work from home.

Key Responsibilities

• Provide administrative support across the volunteer lifecycle, including high-volume recruitment, onboarding and retention check-ins
• Coordinate volunteer recruitment administration, including application processing, screening documentation and compliance checks
• Support the delivery of volunteer onboarding and training by preparing materials, scheduling sessions and maintaining attendance records
• Maintain accurate and up-to-date volunteer records in internal systems, ensuring data integrity and compliance
• Assist with volunteer communications, including check-ins, updates and general enquiries
• Support the coordination of volunteer programs, events and recognition initiatives
• Assist with volunteer-to-resident matching administration, ensuring records are accurate and up to date
• Prepare reports and track volunteer data / KPIs to support coordinators and program decision-making

About You

• Highly organised, detail-oriented, with strong administrative capabilities
• Proven experience in an administrative or coordination support role in recruitment, HR, volunteer or community sector
• Genuine and kind communication skills, with confidence engaging with volunteers and internal / external stakeholders
• Comfortable working with systems and databases, with a high level of accuracy and attention to detail
• Able to manage competing priorities and meet deadlines in a structured environment
• Proactive and reliable, with a willingness to support a busy, purpose-driven team
• Motivated by making a positive difference, with values aligned to St Vincent’s mission of care and compassion

Things that work for you

• Be part of a supportive team with a great mission focused, community spirit, where you can grow professionally and make a sincere impact
• Contribute to a role that makes a meaningful difference in people’s lives
• Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• More take-home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Employee benefits galore!

At St Vincent’s we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us.

Pre-Employment Checks
Employment is subject to required checks, including relevant immunisations.

Equal Opportunity
We celebrate diversity and are committed to creating an inclusive workplace for all.

How to Apply

Please apply via the Apply button with your resume and a brief cover letter outlining your experience and suitability.

Respectfully, no recruitment agencies.

Closing Date:

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct