VISUAL MERCHANDISER

Location: Panamá, Fashion Boutique Multiplaza

Reports to: Head of Fashion Boutique

Contract: Full-time and permanent contract position

YOUR ROLE @CHANEL

As our Visual Merchandiser you will maintain the highest level of visual standards in accordance with the CHANEL global image requirements. Your main objective is to fully showcase the vitality of CHANEL creations, bringing the energy of the fashion show to the boutique and enhancing the allure of the House.

Within these frameworks, your responsibilities will consist of window display production, coordination and maintenance, along with any animations to be implemented throughout the year. A commitment to in-store VM updates through mannequins styling, display refreshes & adaptations with every collection launch. VM should serve as a supporting tool in contributing to positive sales performance.

WHAT IMPACT YOU CAN CREATE AT CHANEL

• • Ensure clients are welcomed into a visually desirable environment including the maintenance of the windows (display, cleanliness, lighting, etc) and compliant assortment displays
  • Ensure the correct implementation of CHANEL’s merchandising guidelines and procedures

• • Feeding our clients' dreams and desire for CHANEL, by enhancing the presentation of the collections, embracing a solid knowledge of the Brand, its heritage, its modernity and its know-how

• • Embody the Chanel client relational promise
  • Showing respect in handling the products, ensuring their integrity
  • Contributing daily to the maintenance and restocking of the displays, along with weekly product rotations per category
  • Being responsible for proper labelling and price displays
  • Making the sales teams aware of the proper display arrangements
  • Order and maintain all VM tools necessary for the correct functioning of VM requirements
  • Being responsible for the quality of the tools used to promote the House’s products on display and monitoring the stock of VM tools, inventory and communicating needs to the manager
  • Organizing every aspect of a collection launch including coordination with suppliers, preparation of merchandise, overnight set up and D-Day coordination for a successful implementation
  • Lead each collection implementation and ensure proper communication with local and regional teams

• • Regular update of boutique display via photo reports on the IWD platform.
  • Collaborate with regional teams when necessary
  • Leverage local tastes, client feedback and sales team notes to maximize sales performance through boutique displays.

• • Leveraging the stock to develop the VM contribution to the commercial performance of Boutique
  • Using and developing a wide knowledge of luxury goods and fashion trends to feed creativity and generate ideas
  • Working closely with the stock teams to ensure good management and organization of the merchandise and VM tools
  • Support sales teams to achieve sales targets through VM strategies
  • Actively participating in morning briefs and constant communication with all teams

• • Participating in events outside the Boutique on an ad hoc basis

YOU ARE ENERGIZED BY

• • The history and the heritage of The House of CHANEL
  • Creative and innovative thinking

• • Adapting to ever-evolving work dynamics
  • Being proactive, collaborative and self-driven
  • Connecting with different fashion departments i.e., Sales, Product merchandising, Global image department and Marketing & Events
  • Expressing and developing your creative skills
  • Adapting, implementing, and executing effective merchandising strategies
  • Creating and maintaining unique visual displays in accordance with company guidelines
  • Displaying excellent listening and communication skills
  • Project management, from visualization to execution
  • Appreciation for art, beauty, and luxury

WHAT YOU WILL BRING TO THE ROLE

• • Candidate must be fluent both in English and Spanish
  • 3+ years of proven experience in a similar VM function in the luxury business
  • Bachelor’s degree in business, Sales or any other related field
  • Ability to work with deadlines and make quick and efficient decisions with self-confidence
  • Your strong attention to detail, innovative thinking and strong organizational skills
  • Excellent communications skills to work with different audiences, including high end clients
  • Strong knowledge of fashion, style, and current visual merchandising trends
  • Demonstrate ability to convert Visual Merchandising actions into commercial results, best practices, and understanding the business needs
  • Flair and agility to reinforce the visibility of our collection and participate to the unique client experience at CHANEL

WHAT YOU WOULD GAIN FROM THIS EXPERIENCE

• • An insight into the history of CHANEL
  • Strong knowledge of fashion luxury standards for VM and Merchandising
  • Connecting with the different fashion divisions and markets from a diversity of countries
  • A dynamic and enriching experience as CHANEL VM.

WHAT YOU WILL LEARN / WHAT CHANEL CAN OFFER YOU

• • The level of client experience provided by a luxury house
  • The impact of well implemented VM strategies in sales, client experience and operational success

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.