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Position Summary

The Vice President, In-Home Evaluation (IHE) Operations, Signify Health leads enterprise supply–demand strategy and execution across all lines of business. This role owns Capacity Management, Forecasting, Client Production Management (National Production) and the Regional Operating Model (GeoMode), ensuring alignment between demand planning, clinician network strategy, production execution, and market deployment.

This leader is accountable for delivering operational performance, workforce optimization, and scalable network capacity to support growth and completion goals. The role requires strong operational and financial leadership, advanced analytical capability, and a deep understanding of the Medicare Advantage landscape and broader risk adjustment environment. Recognizing how these dynamics influence operational priorities, client outcomes, growth, and financial performance, this leader serves as a key operational and strategic partner in direct client interactions, providing direction and delivering clear value.

The VP partners closely with Product, Clinical, Engineering, Finance, HR, Legal, and executive leadership to enable growth, improve forecasting precision, and drive consistent, high-quality market execution.

Primary Responsibilities

• Own enterprise supply–demand strategy and execution, including forecasting, capacity planning, national production, and GeoMode deployment.

• Lead large, distributed teams accountable for forecasting accuracy, clinician network capacity, production performance, and market execution.

• Establish and scale enterprise forecasting and capacity frameworks, including demand planning, scenario modeling, and clinician network allocation.

• Drive national production strategy and execution to deliver completion targets, clinician network productivity, and operational efficiency.

• Define and implement market-level deployment models to optimize clinician network distribution, capacity balance, and performance across geographies.

• Build and govern performance management frameworks, including KPIs for forecasting accuracy, capacity attainment, production, utilization, and market health.

• Partner with Product, Engineering, and Analytics to advance forecasting tools, operational workflows, and decision support capabilities.

• Act as a senior client-facing leader, aligning supply–demand strategies with health plan and enterprise stakeholder growth and performance objectives.

• Lead cross-functional execution with Operations, Recruiting, Clinical, HR, Finance, Analytics, and Legal to ensure alignment to enterprise priorities.

• Identify and resolve capacity constraints, forecasting variability, and operational risks through data-driven insights and execution.

• Lead executive-level operating reviews and planning forums, providing clear visibility into performance, risks, and forward outlook.

• Drive transformation and scaling initiatives to improve forecasting precision, operational agility, and network performance.

Required Qualifications

• 15+ years of healthcare industry experience with progressive responsibility for business and operational performance.

• Deep expertise in risk adjustment (e.g., Medicare Advantage, ACA, Managed Medicaid) and in-home health evaluations, with the ability to provide strategic direction and value in the risk adjustment ecosystem.

• Proven track record of leading enterprise-scale operations and delivering measurable improvements in performance, capacity, and efficiency.

• Experience leading large, dispersed teams across multiple functions and markets.

• Strong analytical and financial acumen, with expertise in forecasting, modeling, and performance management.

• Demonstrated ability to operate at both enterprise and market level, translating strategy into execution.

• Executive presence with the ability to influence senior stakeholders and lead in a highly matrixed environment.

• Deep expertise in workforce optimization, supply–demand balancing, and healthcare operational performance drivers.

• Experience leading transformation and scaling initiatives in complex healthcare organizations.

• Bachelor’s degree or equivalent.

Location: This role can be based anywhere in the United States

Pay Range

The typical pay range for this role is:

$250,000-$350,000

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.