Position Purpose:

Oversee the product development function, including formulating product vision and strategy, defining future product needs and enhancements, and driving the creation of profitable, highly engaging, easy-to-use products across all business units.

• Lead enterprise UM portfolio strategy and governance, partnering with clinical technology vendors and product development partners to align roadmap priorities, enforce SLA accountability, and drive end-to-end delivery across prior authorization, concurrent review, and clinical correspondence workflows.
• Drive deployment of AI-enabled and other Tech capabilities across the UM lifecycle, from intake through determination and correspondence, establishing operational effectiveness frameworks that measure productivity, accuracy, and throughput gains to enable scalable, compliant automation.
• Own the enterprise ROI and KPI measurement framework for UM technology investments and strategic initiatives, delivering executive-ready reporting on financial performance, vendor outcomes, and AI impact to inform senior leadership decision-making.
• Develop and oversee the model for managing product development strategy.
• Develop and oversee product roadmap in alignment with company strategic goals, market trends, competitive landscape, client, and consumer needs.
• Drive clinical, digital and data/analytics product innovation ensuring highly engaging products with high ease of use.
• Partner with strategic business unit team leadership (Operations, Pharma sales, Provider Sales and Account Management) and portfolio management to plan and manage complex set of priorities and resources to meet dynamic business, client, and market needs.
• Build an effective and efficient product organization, including product management, consumer engagement, strategic partnerships and innovation.
• Drive efficiency within the RFP and client implementation processes.
• Review market landscape, analyze usage of product offerings, and review business case and key metrics to ensure ROI.
• Monitor and measure product competitiveness and support new business opportunities.
• Manage, measure and monitor strategic partners.
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience:

Bachelor's Degree in related field or equivalent experience required.
8+ years of clinical technology experience

Deep understanding of the member journey.
Product development experience.

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act