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Job Title:

Department:

The College of Veterinary Medicine Veterinary Medical Center is seeking a Veterinary Assistant to join the Radiology Team. The successful candidate will assist in the provision of care to ill and injured animals while supporting clinicians, staff, students, and clients in the daily operations of the Veterinary Medical Center. This position combines hands-on patient care responsibilities with administrative support functions, including scheduling, billing assistance, and general office operations.

The Veterinary Assistant serves an important role in supporting patient care, facilitating efficient workflow within the Diagnostic Imaging Service, maintaining a clean and safe environment, and providing excellent customer service to clients and hospital personnel.

Essential Duties and Responsibilities:

Patient Care and Clinical Support

• Assist radiology staff with obtaining diagnostic radiographs and imaging studies.

• Support patient assessment, restraint, treatments, and handling procedures.

• Assist with patient preparation for diagnostic imaging procedures.

• Transport patients throughout the Veterinary Medical Center as needed.

• Assist with training student employees in prescribed animal care procedures.

• Communicate patient needs and concerns to clinicians and technical staff.

• Provide comfort and support to patients during hospitalization and treatment.

Facility and Equipment Maintenance:

• Stock and organize feed, medical supplies, imaging supplies, and equipment. 

• Clean and disinfect treatment areas, animal housing units, adjacent areas, and support equipment according to established sanitation protocols. 

• Follow prescribed biosecurity and epidemiological procedures to prevent the spread of disease. 

• Maintain cleanliness of all animal care areas. 

• Notify supervisors of maintenance issues and non-routine repair needs. 

• Assist with laundry and other housekeeping duties as required. 

• Ensure workspaces are organized, safe, and compliant with hospital standards.

Administrative and Office Support:

• Schedule radiology appointments and coordinate patient visits with clinicians, technicians, and other hospital services.

• Assist with communication regarding appointment scheduling, preparation instructions, and follow-up care.

• Support billing and charge-entry processes by ensuring services, procedures, and supplies are accurately documented.

• Process invoices, verify patient records, and assist with payment-related inquiries as appropriate.

• Maintain accurate medical records and departmental documentation.

• Provide clerical support, including answering phones, monitoring email communications, filing records, and data entry.

• Assist in coordinating daily workflow and maintaining organized schedules for the Radiology Service.

• Serve as a professional point of contact for clients, students, and hospital personnel.

Additional Responsibilities:

• Provide exceptional customer service to clients, students, faculty, and staff.

• Maintain compliance with hospital policies, safety procedures, and confidentiality standards.

• Support the educational mission of the Veterinary Medical Center.

• Perform other duties as assigned to support the mission and operations of the Veterinary Medical Center.

Hiring Range: $17.00 - $19.86 
 

Additional Information:

Minimum Qualifications:

• High School Diploma or GED.

• Experience working in a veterinary, animal care, healthcare, or customer service environment preferred.
• Ability to work effectively in a fast-paced team environment.

• Strong communication, organizational, and customer service skills.

• Basic computer proficiency and experience with scheduling, medical records, or billing systems preferred.

Desired Qualifications:

• Experience in a veterinary hospital, animal care facility, or specialty practice.

• Experience with veterinary medical records, appointment scheduling, and billing systems.

• Experience handling and restraining small and large animal patients.

• Ability to work collaboratively with clinicians, technicians, students, and support staff.

• Knowledge of animal husbandry, sanitation procedures, and infection control practices.

Other Job Requirements:

• Ability to stand and walk for extended periods of time while performing clinical and diagnostic imaging duties.

• Ability to push, pull, and lift up to 50 pounds, including assisting with patient handling and movement of equipment.

• Exposure to animal dander, animal allergens, and potential zoonotic diseases.

• Exposure to needle sticks, hazardous chemicals, radiation, biohazardous waste, and other occupational hazards commonly encountered in a veterinary medical environment.

• Ability to follow all hospital safety protocols, radiation safety procedures, and infection control practices.

Additional Requirements:

• Successful completion of a background check.

• Commitment to providing compassionate patient care and exceptional customer service.

• Ability to maintain professionalism and confidentiality in all aspects of work.

• Ability to work collaboratively in support of the educational, clinical, and research missions of the College of Veterinary Medicine.

Location:

Position Type:

Scheduled Hours:

Shift:

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.