Interview, identify and qualify new vendors in assigned market and service lines; establish and grow relationships with vendors through direct communication to achieve seamless, high-quality service and advantageous pricing 

Negotiate pricing and service terms with vendors for contracted services while maintaining margin requirements 

Communicate with vendors on insurance and other compliance requirements; ensure vendor meets the minimum requirements to work for the Company 

Ensure proper and timely onboarding of new client accounts; initiate the recurrence of existing seasonal accounts  

Analyze opportunities and risks with vendors and vendor onboarding team; recommends resolution to leadership 

Analyze location alignment and capacity opportunities; recommends improvements to leadership 

Understand varying scopes of work of our clients and convey those requirements to vendors 

Establish and grow relationships with vendors 

Take ownership of complex issues escalated by the client independently and with a sense of urgency; maintains responsibility for ultimate resolution and escalates the most consequential issues to department leadership with actionable recommendations for solutions 

Work with operations team to identify and terminate underperforming vendors 

Foster a positive team environment 

Ensure confidentiality and accuracy of internal and external data 

Perform ad-hoc projects and other duties as assigned 

Must be available to adjust work schedule during high peak periods when necessary 

Travel, as needed, to meet vendors and assess and identify opportunities of growth or improvement of processes (potential travel of 10%)