The Payables team supports the Vendor Enrollment team through onboarding, implementation and relationship management. The team works hand-in-hand with the Account Management team to establish and cultivate strategic relationships with our clients in order to maximize their potential growth across various portfolio opportunities. As our role is client-facing, it is crucial that we perform at the upmost integrity while representing UMB and our clients.

As the Vendor Enroller, you will responsible for educating and enrolling suppliers for our virtual card payment solution by following a prepared script and making outbound calls to Accounts Receivable departments of our client’s suppliers. This role will inquire into the willingness of these suppliers to accept Visa as a form of payment for business invoices from our clients and will document all dialogue within UMB’s CRM.  This role is 90% phone engagement and is hybrid (Mon - Thur on-site) at our downtown Kansas City location.

How you’ll spend your time:

• Contact vendors by phone to introduce UMB’s Virtual Card Payment solution.
• Accurately answer questions and educate vendors.
• Guide suppliers through the enrollment process.
• Record details of supplier interactions proficiently and accurately.
• Identify and overcome objectives.
• Achieve measurable performance goals (daily, weekly).
• Accurately input and manage vendor data within UMB’s CRM.
• Effectively communicate to management ideas for process improvement or barriers to success.
• Other related duties assigned as needed.

We’re excited to talk to you if:

• You have 2+ years sales experience.
• You have customer service or telemarketing experience.
• You are able to communicate professionally & effectively, both verbal and written.
• You enjoy working in a team environment.
• You demonstrate the ability to establish supplier relationships with a high level of integrity.
• You are able to accurately input and manage data.
• You demonstrate proficiency in Word, Excel, PowerPoint.

Bonus points if:

• You have working knowledge of Salesforce.
• You have experience with accounting and/or banking industry.
• You have inside sales, electronic banking or merchant services experience.

Compensation Range:

The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [email protected] to let us know the nature of your request.

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